Join Del-One by becoming a Member and start building your own financial success story, using our personal and business financial solutions: · Savings and checking accounts · Retirement accounts, share certificates & money market accounts · Traditional & adjustable rate mortgages · First-time home buyer & home equity loans · New & used vehicle loans · Lines of credit, personal, secured & student loans Del-One Federal Credit Union is a member-owned, financial cooperative that has been a part of the Delaware community for over 50 years. The mission of Del-One FCU focuses on helping members to live a better financial life.
| Sunday Closed Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5PM Friday 9AM–6PM Saturday 9AM–12PM |
270 Beiser Blvd, Dover, DE 19904
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Love the beat the deal car loan special 🙂
Don’t recommend this bank to anyone!!! Do not get a loan through them!!
cant reach anyone by phone, they refuse to hire enough people to service the customers. find a real bank.
they’ve truly been nothing but great to me. Jory Moore is personally my absolute favorite, and she really goes out of her way to help me every step of the way as much as she can!
I have never had a bad experience with Del-One as our credit union. Signing up was easy and their online tools are simple and fast.
I have only been a member for a year. But so far, this bank has been a pleasure to work with. Helped me out on several occasions and with ease. Brea was a Godsend with a situation on a policy I was unaware of and she took care of it swiftly and friendly.
Wanted some extra $$ for the holidays…applied online and had my money the next day without even having to step foot in a branch! Sterling in the Contact Center was AMAZING, he answered all my questions & even stayed late to make sure …
Absolutely horrible!!! I’ve been trying to make my car payment for almost two weeks now and I gave them my bank account number and everything they needed to make my car payment and it has yet been paid and I just got a letter in the mail …
Worst experience ever. I have banked with Del One for a long time. 7/14/2021, I spoke with Malachi via chat function online. He gave me wrong information. Told me to go to the branch and I’ll get sorted due to verification issues. 7/15, …
I’ve been a member of Del-One since moving to the area five years ago. They have consistently friendly service, competent and efficient staff, as well as convenient banking hours. To top it off, they recently put in new ATMs at the West …
I spoke with a woman’s on the phone by the name cherry or sherry whatever her name was and she was extremely rude. And when I told her that I was calling to pay my auto loan her response was is the next one going to be on time. I’m highly …
This is the main branch and the Headquarters for the Del-One Federal Credit Union in Delaware. The whole staff is extremely pleasant and very helpful. They have gone the extra mile to help me every time I needed help. They have a FREE …
My family and I have been members since the inception of this bank. The bank branch is impossible to reach. The 739-4496 has been outsourced and it took me three days to get to a representative. Then they asked me for my account password, …
Del one needs to hire A LOT more employees not only for their incredibly slow response time call center but also for their drive thru tellers. I had the customer before me at drive thru leave her ID on the scan area. I told the teller who …
Worst bank to ever have to deal with. Customer service is the worst. EVERYTIME I call i NEVER get a hold of anyone. The automatic machine cuts the call off after 21mins. Use the call back method “reserving your spot in line” and what do …
DELONE does not offer you the ability to ACH payment for an auto loan on their website, only way to pay the bill WITHOUT being charged an outrageous FEE is to mail the payment in, or of course go to the branch – who is going to do that? …
Things r not good . 7/14 to 7/16 been trying to go on line to do some banking can’t get on. Called in on 7/16 waited on the line 45mins to talk to someone to only be told system may be down and that they can not even get into my account. …
Very unfriendly and the customer service is horrible, they don’t even care if you close your account with them lol, just to show the level of customer service. I have a business account with them i’m definitely closing today literally The worst bank I’ve ever encountered they act so bothered when giving service
I have been with the bank for over 10 years. After experiencing several issues with my accounts, online banking and poor, disgusting customer service. I decided for file a complaint with the NCUA. It’s been over a month of no one communicating with me about my issues. The customer service has made a drastic turn for the worse.
I have had an account over 10 years and have finally closed my account to move to a new better bank. Very rude customer service at Del-One, I also have been unable to check my balance online or over the phone for 6 years now! I have to go …
This is a dream place where customers save money to fund dreams, hopes and future endeavors. Decline is friendly, efficient and accessible. This modern facility has representatives to counsel and help you make good choices. This branch is especially welcoming.
They do not let us do online banking at night. They do not let me see my MAIN account. To make matters worse, they let my account get compromised MULTIPLE times. Not happy and do NOT recommend this Credit Union!
Super unprofessional, been a “member” for over 10 years and the customer service gets worst every year. Honestly, just close all the branches at this point, to have such a bad reputation as a federal credit union, that’s rough. On to a better bank.
I tried to deposit a check and it said the check was successfully deposited but the money wasn’t there. So I called and asked about it. Person 1 tells me there’s a 7 business day hold on it (which they didnt tell me about). This person had …
October 11, 2022
I have been a member of the bank for 28 years. I recently changed jobs and …