From routine eye exams for eye glasses or contact lenses, to advanced surgery for cataracts, diabetes, glaucoma or macular degeneration, Delaware Eye Institute provides a comprehensive range of state…
| Sunday Closed Monday 8AM–5PM Tuesday 8AM–5PM Wednesday 8AM–4:30PM Thursday 8AM–4PM Friday 8AM–3PM Saturday Closed |
18791 John J Williams Hwy, Rehoboth Beach, DE 19971
I have been a patient for quite sometime and every appt. has been pleasing and handled very professional. Great doctors and nurses.
Delaware Eye Institute provided the high quality care that I’ve come to respect and completed my exam and visit in a timely manner. I recommend them highly.
The staff was very helpful, they stuck to their appointment times though you didn’t feel rushed thru your appointment.The Dr was very informative.
Dr. Curry and his various assistants are more than capable. Everyone is professional and well trained. Dr. Curry is my favorite Doc ever!
Well aside from the amazing results of my surgery, I thought the whole surgical coordination was over the top! The attention to detail is right up my alley and the teams in the surgical wing are incredibly thorough and make you feel totally at ease. Thank You.
Good service but way to long await to be seen
Great care! Was able to make an appointment when I needed it and was seen by my favorite Dr. Chen!
Great with little ones. Waiting is too long. You guys should not triple appointments. I know that it brings more cash in but anyone who makes my child feel safe in a dr.s office is ok with me.
Everyone that I came in contact with was top drawer. The exam was thorough and executed with care.
Was in today to buy a new pair of glasses. What an awesome experience. Beth was absolutely wonderful. My wife and I are going to have all of our eye care needs done here. Thanks again Beth for you help.
Dr. Schmidt is an excellent physician. He takes the time to evaluate and address any concerns of the patient. Highly recommend.
Always very professional and efficient, always a explanation of each procedure as it is administered. I have gone to them consistently for the past 6 years. D Park
I trust Dr Schmidt however he and his support staff was somewhat aloof in their approach which honestly is unusual for that practice. Not sure if they were having a bad day or is it the drastic changes occurring in insurance reimbursement? …
Care protocol is both worthy and comforting when an appointment is requested for what are your out of the ordinary ophthalmic happenings (symptoms): From the immediate response, which included an early morning same day appointment, all the …
Very professional and on time and efficient. Dr. Chen is thorough and really like him. The office staff is nice.
My husband walked out of an appointment after waiting 45 minutes and reluctantly rescheduled. At rescheduled appointment the technician said she didn’t want to perform one of the tests because she didn’t like touching eyelids. She then …
Staff is efficient and friendly. Love Dr. Schmidt…he’s thorough and explains results effectively. Well oiled machine from beginning to end.
I highly recommend Dr. Jay Taylor. His bedside manner is superb.you can tell he sincerely cares about his patients. Debbie, his assistant, was thorough in the exam. Thankyou! Very reassuring visit.
From the moment I walked in everyone was so thoughtful and caring and Dr Schwartz was awesome and a Maryland Terrapin fan as well!! Go Terps! 🐢 …
In and out in about 30 minutes! Everyone was pleasant and professional.
If you enjoy sitting in a series of waiting rooms for hours, on multiple occassions, to see the doctor for less than 3 minutes, consider coming here. They overschedule each and every time I come here. Not just one or two patients a day, …
I came in as an emergency and although the office was packed I was taken rather quickly and my needs addressed right away. My condition was explained to me fully and my questions were answered appropriately.
I have been very pleased with the medical services provided Delaware Eye Institute.
A well run practice. Efficient, professional & went over and above the normal standards of care. I would not hesitate to refer anyone here.
Covid-19 restrictions were enforced at entrance Very professional and satisfying our safety was first. The entire wait time was pleasant with the staff concerned about the comfort of patients
Excellent doctors and facility. Only downside is they seem to be a victim of their own success. The number of patients make for longer than average wait times. Schedule at least two hours for an annual dues exam.
5 stars for care & 3 stars for the waiting time. You wait because they provide good Doc’s & assistants.
Great experience, everyone was very nice and professional. Comprehensive exam, easy check in and out. I highly recommend Delaware Eye Institute.
I’m in your office every 4 weeks for an injection for CRVO, every 3 months for glaucoma monitoring/treatment. The doctors and medical staff are fine but scheduling is TERRIBLE. Processes and procedures are old and unfriendly. Patients …
I was very pleased, I had an issue with my eye and was able to get an appt. immediately. Very grateful for the quick appt.
Had itch and pain in my right eye that didn’t seem to be healing I wanted to know if this was something serious or not before the weekend started I called DEI about 8:30 am. On Friday They are only open mornings on Friday but they asked …
I pass this place by frequently and from the outside and appearance,appears to be a great place to go to. I needed to update my prescriptions,and get new contacts. I moved to the area recently,and have been through hotels and several …
Very good experience. Short wait time and the staff was very friendly. I saw Dr Chen. I highly recommend him!
We recently moved to Rehoboth Beach and was in need of a new eye care doctor. Both my husband and I were so impressed and pleased to find the Delaware Eye Institue so close to our new home. …
The doctors and staff are great at Delaware Eye Institute, but they are seriously overbooked. I had a 10:20 appointment for a second cataract consult. I waited until 11:00 before a teach took me back, checked my eyes, dilated them and sent …
Dr Chen was superior as a clinician and just a very pleasant person to meet. The billing department was patient, understanding and graceful. I am happy to have had the experience.
The thoroughness of both the testing by the technicians and the analysis and treatment by Dr. Whitescarver was just incredible!!!
My visit was great n everything was great. The service n the staff was very helpful. The time as to waiting was alittle longer,but I do understand. Time is bad at this time.
Delaware Eye Institute is very well organized and were concerned about the health and safety of its patients! Checkin was simple and all staff members were efficient and pleasant!!
Thank you
Couldn’t ask for better care. The technicians and are thorough, professional and courteous.
I was very pleased with the prompt attention I was given upon checking in. My contact lens optician, Mark Courtney was excellent professional ans pleasant to work with. I always get great service at Delaware Eye Institute
I wish a wait time to see the doctor was less than 1.5 hr.
Carley and Dr Adam were wonderful .
Dr ‘s explanation was through and understandable. My questions were answered and he reassured me I was fine and how to deal with future flashes.
I am so happy that you were able to take me on a very last-minute notice. I was really thinking that the pain that I was having in my right eye was a very urgent matter and I was greatly relieved to hear your comforting examination advise.
I love Delaware Eye Institute. I have always had good care there by Dr. Schmit. He is wonderful. This past week I had a very frightening episode with my left eye clouding up with little vision. I thought I should call and get an …
I liked the doctor, but not the wait time.
Staff are pleasant, attentive, and efficient. I appreciate the quick service and Dr. Schmidt’s kind and pleasant care.
I am always impressed with their extra smiles and kind words as I go through I go through the appointment.
Our first appointment here was in 2018. The wait was about one hour! Figured it was just an anomaly so gave them another chance. Well, my husband last week had to wait at least 45 minutes to an hour and I sit here today being told, only …
Very efficient, a little bit of a wait, doctor was great, and so was Danielle. Definitely will stay with this practice.
I was not seen by anyone for one hour past my appointment time.
I love the quick and easy check in process.
I did not have to wait at all for my appointment which was great.
No waiting, staff were pleasant and cordial. They answered my questions. There was a peaceful n quiet atmosphere… Clean and serene rooms…l felt the personable manners from all.
We had an appointment and have waited over an hour to be seen!
Great staff and great doctor. The waiting time in the lobby was almost and hour after my appointment time. Too long.
They have stepped up their game. Professional, caring people. I was out in 1 1/2 hrs.
Very friendly, efficient staff. All procedures and results were explained clearly and I appreciated their ongoing COVID safety measures.
Everyone was friendly and my eye doctor explained cataracts to me and recommended to me I get the procedure done.
Dr.taylor is the best optometrist I have ever had and I am 73. What I appreciated was the time he explained my issues AND the solution. When anyone goes for their first appointment make sure he’s going to see you together with his team. My highest score to the doc’s and assistants.
This is the worst experience I have had. Over booking, two hour wait. Dr tried to tell me that a birth make in my eye was sun damage and whated to remove it. No faith in this institute. It’s plan to see they want the money no care for the people.
Sadly this practice seems to be border line dysfunctional. Every time we go, there is a very long wait, today was no exception – when the doctor did come in and was questioned for leaving a patient in the room for over an hour with no one …
It will soon be 3 years that I have been going here for my eye problem. For the first 2 years it was every 4 weeks. Today I was told 12 weeks and today may be my last INJECTION. WONDERFUL STAFF.
My yearly exam was scheduled for 2:55pm; arrived 2:50pm. My appointment concluded at 5:30pm. With Covid protocols, the number
of patients in a waiting – as well as scheduled – should be limited.
The reason there’s only 4 stars is there was a long wait time and lot of people in the waiting room. The service received was as good as before. Dr.Glen was good as were all other personnel.
The staff was amazing as usual. Dr Chen is very thorough and explains everything so you can understand. Would highly recommend this
This facility does what you need them to do. But please make sure that you have the time for this appointment. I’ve been here twice now and never leave here less then an hour. Both of my appointments have been between 8-9 am and they seem …
The location is very convenient. The facility is spotless and staff keep it clean at all times for Covid-19. The staff is very helpful and knowledgeable.
I saw Dr Fred Cook and was very happy with all the tests they did for me.
Very thorough eye exam and great staff.
Wait times were reasonable.
Only disappointment was optical shop does not take Davis Vision.
The schedule is so messed up, I waited 1 hr after my scheduled time to be seen, that’s is so not right. Time to start looking for another eye doctor.
Short wait time, staff very pleasant and explained all procedures.Dr Robinson reviewed current and past exams and made recommendations for way forward. A very positive experience.
Inhad what I thought was going to be a long day at the institute to my surprise got out in less then an hour. Had visual field, pictures and visit with Dr Curry. All the staff was very efficient and pleasant.
Had a consultation with cataract surgeon Dr. Curry and very impressed with his demeanor and explanation of procedures for cataract surgery. …
I am so lucky to have such wonderful Doctor. Dr, Shmit and his assistant have always given such good service. Hi highly recommend him.
I never leave reviews, positive or negative (mostly because I just don’t think about it), but I’ve been coming here for three years now. I’ve had a bad experience each time I’ve walked through the door. I’ve encountered rude doctors, …
The first available appointment here is seven months out from now, in July 2022. This has been the case since at least August 2021, when I first made an appointment (January 2022), at the recommendation of my retinologist. I ended up …
it was a very good appointment, All tje staff were great!
I went to the DEA on on an emergency basis per instructions from Dr Cook and had to wait almost an hour to see a Dr. My condition required diagnosis quickly but the delay created loss diagnostic time. When I finally saw Dr Schmidt no definitive diagnosis resulted.
I was late for my appointment due to road work and lights.
Instead of giving me another appointment, Dr Curry agreed to see me that day. This was very much appreciated!
It was my first time at the Delaware Eye Institute. The office and staff were very nice, and professional. Dr Schmidt answered all of my questions and didn’t rush me through the visit. I was very happy with my experience and feel fortunate to have found a great eye doctor in the area!
My experiences are always superior at Delaware Eye Institute. I expect success with my upcoming cataracts surgery
Today I met my surgeon Dr Belson. I’m still impressed with DEI.
10 am appt and I just got out of the office at 12 noon.
I guess I should have packed a lunch. So sorry we went here. I know everyone is short staffed, but the patient is always the one that suffers. I had to get back to work or I probably would still be there waiting
As patient being treated with the best care and attention. Also a thorough understanding of my medical problem.
Very grateful for their professionalism.
Gennaro Bruno
The service and care was tremendous by ALL … extremely professional, polite and friendly without being overly warm. Twas a very positive experience.
Giving this 3 stars because the doctors are all great, but I was just treated with such disrespect from a woman on the phone trying to make an appointment. I have been having vision issues and she kept cutting me off and had a rude tone …
Excellent! On time, very professional. Karen, Bethany and Christina, all very competent, thorough and personable. Doc Cook, always great and helpful. Thanks for taking care of my eyes. They mean a lot to me, Bill
Sometimes, you may have to wait awhile to be seen, but when it’s your turn, you will be glad you waited! A caring staff and my wonderful doctor, Dr. Curry, make it all worth while for me!
I was told by Dr. Belson that I did not need a fitting this year because I had one last year for contacts and you are training a new contact person.. Then leaving I was told that I must have a fitting! Now I have to wait 1 month for this …
Each time I have an appointment, I sit there for an hour and a half or longer.
My last appointment was for 3pm and I left at 5:30 I saw the doctor for maybe 5 minutes
Unacceptable.
Dr. & Nurses are great, no complaint w them. However, when I was in dilation room, another patient kept lowering her 😷. I motioned for her to put the mask up. She said she couldn’t breathe. When I spoke to nurse about this she told me if …
Care is excellent,. but wait time are ridiculous. Appointment was at 8:00 and I was taken right away for preliminaries and photos, but had to wait an hour and a half to see the doctor.
Excellent experience. They fit me in as a new patient. The tech and doctor Taylor were wonderful to work with and didn’t rush my visit. They took time to answer my questions. I recommend!
Dr Curry the best. He pushed my cataract surgery forward. Staff is always very polite & professional.
I had a problem and they were able to see me on the same day and within an hour I was seen and dealt with and problem resolved. A very satisfying experience
I read all the reviews and want to give my take. I had a corneal foreign body with abrasion driving me crazy for 3+ days. The pain and annoyance ultimately became intolerable so I called around seeking treatment options. I spoke with a …
Dr. Curry is a true professional, and has cared for my eyes for 17 years, I am very pleased with him. The office was moving patients thru slowly today, probably due to the Covid virus.
My husband and I have recently relocated to the area and I called Delaware Eye Institute with an urgent medical situation. The lady who answered was incredibly helpful and gave us a same day appointment, scheduled for just a few hours after …
Cordial check in personnel. Great doctors. I felt heard. Everything was explained wonderfully. The wait was incredibly long. It would appear overbooked.
I’m posting for my husband who does not see well. The facility is clean, the staff is helpful and the appointment was kept promptly even though it was a very busy day. My husband has had a lifetime of visions issues, so he’s been through …
There isn’t enough nice things I could say about this office. I’d been there before with my grandmother and thought it was nice. From the girl who scheduled all the appointments, mailed everything so meticulously to me, the lady at check …
Dr Belson was terrific, explaining my Cataract surgery clearly , answering all my questions patiently. The technologist Lois was also terrific, made me feel very comfortable.
I went for my annual visit today and was very pleased with everyone .The wait was not very long and the personnel were very attentive and pleasant. Thank you all at Delaware Eye Institute and Dr. Cook.
I have been a patient for over five years and an excellent level of service and care has been maintained.
The service is great, staff friendly. My discomfort was that the staff is not Covid tested as a procedural requirement of the practice. I was moved through my appointment by 3 different staff and not one was required to be tested. I was …
Staff friendly and helpful. They were efficient knowledgeable. Dr Chin explained my condition options and made recommendation for further needed exploration of next steps.
Very good doctors, but the wait is way to long.They book to many people and just move you around different waiting rooms.If there was a eye place that would take my insurance I would definitely go there instead.My appointments was at 2 …
I had my first experience with eye surgery, a cataract removal and lens replacement. From check-in to surgery to release, I was treated with kindness, respect, copious information from staff, and a running dialogue by Dr. Curry during the …
My experience at my eye appointment was very pleasant. The young lady assisting me name was Tara. I really don’t care for the eye drops, but she was so pleasant and sweet. She made me feel very comfortable! I have to say from when I enter got my temperature, and secretary got me sign in was also pleasant as well.
I wish I could give them 4.5 stars; just don’t give many 5’s. Not my primary eye care facility. Only my second visit in 5 years, but squeezed me in for an appointment 5 days after my call for a “painless” eye inflammation. The two …
This was my first time here, I was VERY impressed with the staff. I was given a very detailed eye examine (having a very RARE type of glaucoma). Dr. Chen examined my eyes, I was very pleased with him and his assistant. I would definitely recommend them. Although people answering the phones could have a little more empathy.
Although the waiting room was very full and I sat for 50 minutes after my scheduled appointment before I was called, I am pleased with the staff and eye surgeon during my pre-op for cataract surgery end of the month.
Had a more of an emergency type of visit, got me in right away. Everyone was friendly.
A great experience. And gave me good news!
Dr. Chen was very thorough and I so appreciate his vast amount of knowledge in dealing with my issues. I left feeling as if I had a very good experience.
With the current state of every day life, the wait was very long. If you cannot …
Had a regular eye check today. Had a short wait but visit went quickly once I was called back. I saw Dr. Chen – very pleasant and thorough.
Easy check in, very nice people, very caring. Dr. Chen was very helpful. Thank you
I was greatly impressed. The whole process was professional and impressive. I would recommend your service to anyone.
Professional and friendly staff. Busy office. Staff apologized for the delay in seeing patients due to technical difficulties earlier in the day. My concerns were addressed and I’m grateful for the results of today’s visit.
Everyone was very nice and knew their job. Dr. Belden was very professional and I thought very honest in explaining all my options. He will be doing my surgery and I have all the confidence in him.
I had to wait thirty minutes past my appointment time. Once I was called back both the technician and doctor were amazing.
The Delaware Eye Institute is an amazing eye care provider. I have the utmost respect for the frt end staff, the techs, the nurses and most importantly the doctors there. Sometimes you have to wait a bit, but honestly, is well worth it. They are professional, efficient and friendly.
Although I got called in the waiting room 15 minutes after my 8:15am appointment time, the exam was very comprehensive. Well worth the delay. BTW, great selection of eyeglasses, too.
I have been using the services of the Institute for three years and have always been satisfied. This year I found that I have cataracts. I have completed my testing and met my surgeon today. Everyone from scheduling to technician has been …
I had a great experience at Delaware Eye Institute. They are very through and knowledgeable.
Stephen was polite, professional, pleasant and helpful
The second technician (do not remember her name) was skillful, knowledgeable and very friendly. …
As busy as they were I checked in and was taken to exam room a few minutes early. Dr Chen was great. I had an eyelid problem. He explained everything thoroughly and provide a referral.
It seemed as though they made have been down a few employees but the staff that was there were still very polite and friendly. …
I went in there for eye surgery on the 21st the nurses and the staff there were very very very nice I will recommend Delaware Eye Institute to all my friends thank you
Arrived for a 9:20 post-op apptmt ahead of time. Waited 30 min past apptmt time to see intake nurse. Then waited at least 45 minutes in a small, narrow packed room of people, to see doctor for a maximum of 5 minutes of one on one. Even …
This was my first time here. They have 2 units that you can use to sign in. It was very easy. The wait was not long. The doctor took time to show me the filmes of my eye and recommend a eye drop for my dry eyes. Everyone was pleasant and they all took their time with me.
Staff was pleasant & efficient. Used kiosk to sign in but still had forms to complete which had information duplicated unnecessarily. Dr. Cook was warm and professional —good experience overall.
A little tricky maneuvering around from one waiting room to another! I am a person with disability . Walking is a bit of an issue ! But the care care was good by the Medical assistant and the Dr ! Recommend if you can get an appointment in do time !
The office visit was very positive. The offices were safe and clean and the appoint was completed in just over an hour. The staff is efficient and attentive and the office was clean and safe. They assisted me in determining if I had …
A warm, welcoming, professional practice! I came in on an emergency basis and was made to feel calmer as soon as I arrived. Dr. Schmidt was thorough and reassuring.
First time visit and Vicki the technician was thorough and pleasant. Dr. Chen was both personable and professional. His review of my mages transferred from another practice gave me confidence that I have a continuum of care. It’s a busy practice, but I felt welcome as a new patient.
Dr. Cook stays right on top of any issues I have with my eyes. He removed my cataracts and the surgeries went smoothly and with no issues. He monitors my eyes annually and I feel very assured that I am getting the best care possible.
Just returned from my annual eye exam. This year I’ve scheduled for cataract surgery with Dr. Belson. I’ve been going to Dr. Arthur Belson and Delaware Eye Institute for over fifteen years. Today as always in the past I received excellent …
When called this office talked with someone at front desk asked them if they accept our eye care insurance plan we pay monthly for
One eye exam and glasses each year. …
Hoping for a good experience but it did not happen. They overbook times so they are late and crowded. I am 67, I have leukemia and COPD. I felt rushed, belittled, humiliated and treated like a child. They taped my mask to my face. Because …
A bit too long of a wait but to be expected in this time of our lives. All personal were very nice and Dr was really great. Found exact problem with my eyes.
I really like the technicians and Dr Schmidt. I don’t understand why I have to be there 15 minutes early and then not to be seen by a technician for another 25 minutes, I waited a total of 40 minutes from the time I checked in. They need to improve this.
It is a large practice, but they take the time to treat you individually. Had cataract surgery which couldn’t have gone better. I am amazed at what I wasn’t seeing
We seem to get very good care there. We did wait 45 minutes to be seen. I understand being short staffed but perhaps cut the case load back a bit?
I had an appointment with a different doctor as my former doctor left the practice. Exam went great. Karen the assistant, was very helpful in the few questions I had. My only complaint… why have they quit issuing the cheap flimsy sunglasses after being dilated?
Staff & physicians are always professional, welcoming and very competent. Highest rating!
Everything was excellent until checkout. Doctor wanted his staff to request my records from my former doctor in SC. Later I received a voicemail confirming that my records here in DE were going to be sent to SC. Got it straightened out, but it was not very professional.
I have been a patient at Del Eye for a long time, and every time I have had an issue the Doctors I have seen have been excellent. I love Dr. Taylor and Dr. Belson. All of the staff from the receptionists, to the staff that does the …
Everyone from the front desk staff, the nurse, the doctor, to the check out folks were courteous and efficient. All took the time to answer my questions and were patient and kind. My exam went great and I was made to feel comfortable.
I’ve had excellent and professional treatment, for cataracts and for glaucoma. I’m glad I found DE Eye Institute seven years ago and strongly recommend this group of docs.
Had a emergency and they took me right away also was very thorough and took their time explaining to me what the problem was. Definitely would reccomend DE Eye Institute
Traci (sp) is excellent. Checkout was efficient and courteous. Dr. Schmidt does an excellent job of explaining the results of my tests, their implications, and suggested actions moving forward. …
I like the place, I would like to see more objective channels on the tv screens,which u have no say in here.
i was once ready to go elsewhere when the only tv channel was tucker c , the …
The office staff was professional, pleasant and prompt. My Doctor was most Informative and answered all my questions and concerns. I was most impressed. I would truly recommend The Delaware Eye Institute to anyone.
DEI is a welcome resource in Sussex county. Their medical and administrative staff are knowledgeable and friendly. I’ve gone there since 2016 and 90% of the time my appointment wait time is over an hour. Still, my angst is lessened by the way I’m treated and cared for.
I waited over 45 minuets for my appointment with the Doctor. I understand they have staffing issues,, however when someone checks in.. the receptionist should inform you if they are running late.. and how late. Just a simple thing.
Knowing the appointment itself is generally a two hour process, I was disappointed to hear there was an hour backup before my 99 year old mother in law would be seen and tried to juggle laying her in the car. When Tammy, the supervisor, …
Seems it’s time for cataract surgery. The doctor and his assistants were very through and knowledgeable. Prior to this appointment I was nervous about the procedure, but I was given so much information I am now relaxed for the up coming events
I am very pleased with the care I received today. The staff was very kind and helpful to me. Thank you for the very nice experience I had today. I will see you at my next appointment. …
I had an appointment for 2:40 pm! It was 3:35 by the time I was escorted back to begin my appointment…(1hour late for my appt.)
While waiting, a lady came in and was told that she was 30min. late for her …
Have been there a few times but neither my wife or I will return. We have great insurance but got a bill from them for $50 about a month after our visit. Why? I asked if they’d write down my eye prescription for me. Yep, took them about …
Very well organized and professional the staff and Dr Smitt was very polite and courtesy will be back next year 😀 …
The medical staff was good but my wait time to see the doctor was way too long. They over book their time slots and It took three hours to get through my appointment. They really need to work on their scheduling.
Although Covid has made hiring and retaining help difficult, no patient should sit in the waiting room for a full hour before being seen then repeatedly wait and wait. The visit took a full three hours. Please do NOT overbook patients. …
Very professional and courteous. Have been going there for over 10 years. Hsve always taken great care of my eyes.
I am always pleased with the friendly service during my appointment from start to finish. I absolutely LOVE the no contact self-registration when entering DEI…a very timely and overdue process even without the current COVID concerns. Dr …
Doctors outstanding. Waited 2 1/2 hours to be seen by eye doctor. Front desk admits booking 4 to 5 people for each appointment. Been there almost 17 years this started to happen about 3 years ago. I guess now it’s quantity over quality
Stay away
Welcoming greeting area, attentive staff, very short (less than 10 minute) wait time, cordial assistant, (she explained that she was in training), and I really liked the person who checked my eyes! D was patient with me and really …
Although you were falling behind in appointment schedules your staff was very courteous and Dr belson is handling as many patients as possible …
Dr. Cook and his Assistant were very thorough and helpful, thank you for your wonderful service.
Had a new to me doctor today, ( Dr Schmidt) , He was very nice & attentive to my eye concerns. Waiting time was not too bad.
One comment I’d make is to provide those real dark plastic things to put over …
Karly was very professional and very knowledgeable.
She is an a great person. A great member of your team. The whole experience was so smoothe and
Seamless. Thank you!
The time it takes from your appointment time until you see the doctor is too long.
I was there from 9:10 am to 11:30 am. …
Short lobby wait, great tech on work up and savvy doc who diagnosed my issue. A really smooth operation.
Bill Regardie
02-28-1941
Everyone here is so friendly and helpful. My regular ophthalmologist, Dr Belson, and the retina specialist, Dr Schwartz, are both excellent. I was born with vision problems so have been seeing eye docs my whole life; Delaware Eye is top of the line!
A disorganized mess. Mostly Geriatrics having to sit around for hours for simple exams. I had to wait two months to get an appointment and once here and still here have been waiting for two hours to this point and still see people sitting …
Very positive visit for pain in both eyes today. Ann was very helpful in getting me to see a doctor today. Letitia was very professional and pleasant in preparing for the doctor’s visit. …
Shorter wait than usual today. And the tiny secondary waiting room was not crowded! Hurrah!! However this was a wasted visit for me as a need cataract surgery and Dr Cookno longer does surgery so I have to have another exam by Dr Curry …
Very satisfied with the experience with Dr. Chen. Had to wait almost an hour to be called.
I never got called to see anyone until 1hour and 10 min. after my scheduled appointment time. The tech that came to get my husband was extremely rude when she told me I could not go in with him, after letting me walk all the way back to the …
The receptionist and technicians are always pleasant and efficient.
The practice has little consideration for the time of the patient.
Appointments always take in excess of an hour and half and many times two to …
The staff is terrific and the doctor, doctor Schmidt are excellent. The one thing though that is so unnerving is how busy your office is and how frantic everyone seems and how many signs there are reminding everyone about your shortages and …
Michelle, at the front desk of the Retina Center, is ALWAYS kind, accommodating, informed, and efficient. The technicians are well trained, but also add a human touch and often joke with patients. I cant praise Dr. Laganigro enough. He …
I spent 2-1/2 hours there yesterday 3/29. I get an eye shot in the retina center every couple months. It’s a visit I don’t look forward to made worse by how long the wait time is! Dr Paul R. is a terrific doctor, I’m sure working as hard …
The initial wait after checking in at the front desk was way longer than usual with no explanation. After 45 minutes I went to the desk to see what the problem was. Was told that they didn’t know but was sure I would be taken shortly. I …
I wasn’t extremely happy with the amount of time I had To wait. I got my son to the office 15 minutes early signed in and had to wait a additional 40 minutes before I was called back. I know for a fact that later appointments were called …
I always have had a very positive, courteous and yet professional experience. I see Dr. Schmidt and is a very knowledgeable optometrist. I hardly ever wait more than a few minutes. Office is super clean and cheery.
Their receptionist is absolutely horrible! I arrived 25 minutes late because traffic was blocked and redirected, bumper to bumper. I insisted on being seen today because I traveled over 30 mins to get there and had to wait MONTHS for this …
As always, there is no other eye dr that I would trust as I do Dr. Curry.
I had to wait, but I was ok with that in order to see a dr that I have full confidence in. …
Have been a patient for decades. Feel very confident in their care. It took less time this morning than appointments in the past. Place was relatively crowded when I left around 11am but not bad around 9am when I arrived for my annual checkup.
Everyone is so kind and professional! Signing in on the mobile app is easy and saves time! Keep up the good work!
This was my 2nd visit with doctor Paul. He is thorough And professional. I’ll continue to see him regularly However, my appointment was at 1:30 and I didn’t see the doctor until 3 o’clock.. There were posted signs saying that they were …
I just left the Delaware Eye Institute and I received the most thorough eye exam that I’ve ever had. Stefan, the Ophthalmic Technician was extremely courteous and professional and answered all of my questions and concerns. Dr Chen provided …
Short staffing and over-scheduling made my recent experience there an unpleasant and very long wait. I was sent to the wrong waiting area and after waiting over an hour past my appointment tried to ask if I was perhaps in the wrong place. I …
arrived for 8:20 appt. ;taken at 8:30 for beginning exam; went to waiting room at 9:00 and waited for doctor to finish exam ’till 10:10! He finished in 10 minutes. Not very pleasant.
Everyone was friendly yet professional. Dr Curry is the greates Facilitées are clean. Definitely will return.
The staff are very efficient and courteous. Never had a long wait, highly recommended for all aspects of your eye care.
Appt. @ 2:45. Finally called at 3:30. The wait is always long. But both the technician and the doctor I saw were friendly, patient and helpful.
Examined by Dr. Kate Whitescarver today. Dr. Whitescarver was everything one would expect from a Doctor. She was informative, pleasant and provided a professional overview of my past experiences from cataract surgery to an abrasion. …
Front desk and management of appointment times continues to be awful. This is the second time I waited more than 30 min past my appointment time before I was escorted into the examination areas.
Dr. Whitesca was knowledgeable, thorough, and concerned in her examination of my eyes, and patient with my questions and clear in her explanations – and kind and caring. Hers was the best eye exam I have ever had.,
The staff was very kind & comforting. Also very patient & informative with my many questions. Doctor Whitescarver was extremely kind and patient. My appointment was a positive experience.
Check in was easy and smooth, only had to fill out two forms of information as a new patient. Only had to wait 10 or so minutes to have my name called, the assistant that did the exam was thorough and friendly. The doctor was a quick visit and I was in and out within 45 minutes.
It is sad when as a patient I have spent hours waiting to see the drs.in the practice but when I was late I was told there is a 20 minute past time cutoff and they will not take you. Told to reschedule. I come from 45:minutes away and had …
I am a patient of Dr Schwartz at the Retina clinic. Dr Schwartz and his staff deserve a five star rating. However short staffing, at least in part due to Covid, leave them in a perpetual state of being behind. I am aware that staffing is …
Quick efficient service with friendly staff. Thorough evaluation. Definitely recommend to anyone looking for eye care. Thorough explanation of the cataract surgery procedure.
2.5 Hour Appointment!
This was the worst waiting room experience and delay I have ever had. I arrived …
It took two months to get an appointment and not long before my appointment was about to finally arrive I got a letter in the mail that they had to bump it back another week. When I got there I was pleased because it’s usually a mob scene, …
Dr Belsen was able to take me very quickly and address my issues. He was very through and explained what he was looking for. He gave a lot of explanation and offered to refer me to a neuro opthomologist. Could not have asked for a better exam or explanation. Very happy with the treatment I was given.
All of my experiences with the Eye Institute have been good. I’ve always felt well cared for. Today was extra special because there were less people meaning less of a wait. I was out in 1 1/2 hours. I’ve been there as long as 3 hours for an …
The wait time is minimal. The staff is professional and kind. The technicians and eye doctor are excellent and know what they are doing!
I was happy to have received an appt so quickly. Everyone was professional and kind. The doctor I saw was excellent and relieve my fears of the situation. Thank you.
Very pleased with the outcome. Doctor Curry was not available. Who was the Doctor who did the First Testing.
Thanks Nona 5/15/46
I am post op cataract and have retinal puckers. I saw waves in my eye and called. They saw me the same day and my retina looked fine. It could have been my floaters. Thank You.
Love the doctor. Cannot stand the waiting. It’s absurd to check in at 1:40. I didn’t get out of there until 3:10. Looking for another dr to go to.
My visit was amazing from the moment I walked in till I walked out. The staff and Dr. Rial were kind, personable and eased my fears. I could not ask for better care. Thank you all.
My appointment at Delaware Eye Institute deserves rave reviews. Every staff person, from the front desk to the technicians, and then Dr. Curry, we’re polite, efficient and highly professional in providing their service to me. I highly recommend this team!
it is difficult to separate delaware eye institute from the exceptional physician attending to my eyes…. dr Paul.
I believe that dr Paul is an exceptional doctor who gives his patients his full …
Quick check-in, less than 10 min wait time. Dr. Cook has my full confidence in providing the best eye checkup’s to find any and all issues with my eye. The woman who did the preliminary testing also did an excellent job.
Dr. Curry was great and the nurses were very good. No regrets there but I thought the wait was a bit long. I would still wait for Dr. Curry
I always receive the best care at DE Eye Institute. The staff is very knowledgeable as well as courteous. Every doctor I have seen has had a wealth of experience, knowledge and care. I am 100% satisfied with the Institute!
I was having some issues with my eyes that was not normal. They were able to get me in next day and everyone was wonderful. They didn’t just do their job they explained what they were doing and why. I was very releaved when I left.
This is a large beautiful facility. I see Dr Belson and have for several years. Luckily, I only have to go for my annual exam though, as getting an appointment takes forever. They contacted me in January to see if they could reschedule my …
The physician was great, however I waited for over 2 hours to see him. This is not the first time, every appointment is at least 2 hours and the physician visit last all of 15 minutes or so. The wait is just unreasonable.
Can’t say enough good things, Dr. Paul L. A wonderful doctor, very caring. The entire staff very knowledgeable
and kind. Been going there for 1 year and have always been treated very well.
The doctors here are great. The only thing keeping me from giving them 5 stars is appointment times are a joke. My appointment today was for 3:40 and they didn’t start my exam until 4:40 pm. I have never had an appointment that started on time. They have ALWAYS been at least 30 minutes late.
I have been a patient of doctor
Cook for over 15 years. I have
Had the best treatment here …
The wait time was horrendous- got there 10 minutes early, still had to wait 30 minutes to get called back – then I did my reading thing (10 minutes tops) then got sent to another room to wait another 35 minutes until I got called back to …
Dr. Chen was very pleasant and explained all options available to me.
I really appreciate how he took his time to go through the pros and cons of every option I had available to me.
5 stars to Delaware Eye Institute 😁😁😁 …
It’s a Friday in July and I’m sitting in the parking lot waiting for the store to open. Even though the website shows the Optical store hours on Fridays as 8am-3pm, the door sign says 9am-3pm. Please update one or the other. I live 30 …
My grandmother has by is a patient for more than 10 years and the staff is always friendly and pleasant. Michelle, the receptionist in the retinal department is so helpful. I love how kind and respectful everyone is towards my grandmother.
I see Dr Lagonigro. Otherwise known as Dr Paul. He is an amazing doctor. Getting injections in your eyes is a scary thing but his calm gentle
manner makes it easier. He is through both in the eye exam abs plan of care and …
Full waiting room. Yet only waited for 15-20 min at most!. Very friendly staff. Stefan was very professional and thorough with preliminary exam. I have worn glasses for 55+ years and he is as good as any! He was very kind and knowledgeable. …
Dr Curry is amazing. He is so thorough and kind at the same time. You can clearly see that he really loves what he does and cares deeply about your care. …
Have been a patient here since I was a child. The staff has changed over the years but the quality of service and care have remained exceptional. They’re extremely efficient and are able to get you in and out very quickly without making you feel rushed.
Dr. James A. Rial has been my physician and my husbands physician for years now. He is top of the line, an extraordinary physician. He is so skilled and and his professionalism is amazing. He cares for his patients with compassion and …
There are two parts to the Eye Institute. One part is the medical side with the doctors, technicians and support staff. The other is the Vision Center which sells eyeglasses. I have experienced both sides. The medical side delivers …
very promt service. fastest I”ve ever been in and out with the same great service as always. Dr Schmidt was very professional and on time. no waiting for what seemed like hours for eyes to dialate.
I was not taken back from waiting room until 40 minutes after my appointment time. I spent 2 complete hours in the office. When seen, I felt that staff was rushed to get through their work. The only one that did not give this impression was …
I’m giving them a good review because my DR. Belson! Is a great surgeon. But the day I was there they announced the DRs were running 1 hour behind. It was painful sitting that long. Not good😫 …
The staff was very helpful and patient in dealing with my insurance issue until it was fixed. My eye exam was very thorough and they asked detailed questions of my family history. All of my questions were answered.
Have had nothing but bad experiences at Delaware Eye Institute. With a few exceptions, the support staff, administrative staff, and optical department is very rude and unpleasant. I have been going there for retina and eyeglass …
I had read previous reviews regarding the amount of time spent so I was a little hesitate in making an appointment. But my appointment couldn’t have been more on time. Both the assistant and doctor answered all my questions and I didn’t have to wait and unreasonable time.
Physicians very knowledgeable but what is the problem in this facility is the wait times. I am not talking about 15 min 30 minutes, I am talking about hours, if you have an appointment at 9:45AM you are waiting close to two hours to be …
Had to drive to Rehoboth Beach on an emergency basis. Dr. Lagronigro was exceptionally kind and he was very thorough with his exam. He was very reassuring. The staff were very kind, and kudos to Cindy for helping me relax and get through this ordeal.
Danielle was terrific. Very caring associate for Dr Chen ( who I think is a caring knowledgeable Doctor). Danielle , once I pointed out to her that I had issues with people touching my eyes…was very respectful to my issue. Dr. Chen you should not lose her… she’s a special person.
I had a very good experience, the associate/ technician who performed the initial tests and the technician who took the photos were very efficient and friendly. Dr Chen was excellent and very knowledgeable. The only downside was the announcement that appointments were an hour late.
The doctors are very good, thankfully, but the administration is the poorest I have been exposed to in the area since I moved here 10 years ago. You can wait up to an hour or more just to get called to another waiting room, then after 15 …
I am having cataract surgery but still work full time at a job that makes appointments with our clients. I was told I needed an ultrasound to check my retina before the surgery in 3 weeks. Upon trying to schedule I was given 2 options over …
My personal experience with Delaware Eye Institute- my appointment was at 1030am on Friday 8/12/2022. Got there around 1020am and self checked in around 1022am. Waited until 11am and still haven’t been called. Went up to the windows to …
My appointment was rescheduled by you about 2 months ago to 9-1-22. When I checked in I was told I was scheduled to see Dr Chen and not Dr Curry. I was never told I was being reassigned to a new Doctor when the appointment was changed. …
Great treatment as always by Dr. Rial, so thankful we have him in our area and that he is willing to travel to different locations for his patients!
Great receptionist and technicians here too! Each of them make getting dialated …
I have been a patient of Dr. David Robinson for many years. He is the best in his field and very thorough but never acts like you’re just another number!
Everyone, from the front desk to Lois, the technician, were very cordial and …