Delray Medical Center

Delray Medical Center

Delray Medical Center is proud of its legacy of delivering trusted, high-quality healthcare services to the Delray Beach community. Our leadership team is focused each and every day on providing our patients and visitors with an exceptional experience. We’re proud to be your hospital of choice.

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Delray Medical Center Reviews ( 250 )

  1. Terrible experience. I went here for a kidney stone and was told everything was covered by insurance and that only direct employees of the hospital would be treating me (I even wrote this on my intake sheet). Two months later I get a bill …

  2. Dirty, unprofessional, made several mistakes with my mother’s medication, staff was unfriendly, rude and clearly overworked. Surgery was delayed by 6 hours and afterwards the nurses refused to give pain meds until I threw a fit. I had to …

  3. New wing may be beautiful but patient attention is terrible ! No nurses no doctors to be found ! My mother in law sat in urine for hours If we didn’t bring our own aid to clean and take care of her no one would would be here . You .could …

  4. Delray Medical is the hospital my sister is in she has been here for days room 4412 I called this morning Carly answered the phone she took the time to let my sister know she had a call I 📞 I really appreciated her letting her know I was …

  5. And that was being nice .. my mom is in for a heart condition and she is dehydrated needs fluid I’ve been waiting for the nurse to plug her IV in for 41/2 hours, and I have to ask for her meds constantly there always 2-3hours late on them …

  6. Housekeeping is a huge issue in patient rooms and bathrooms throughout floor. My Dad has been here 1 week now and I have yet to see someone sweep or mop his room. I requested someone to put soap in dispenser yesterday and the …

  7. Currently a patient. Nurses and Doctors are awesome! I am a vegan and dietary had no idea what that entailed . There were almost no menu choices and I basically had to have my husband leave work early so that he can bring me something to …

  8. This place is a complete disaster. All of the aforementioned complaints are true. It is filthy, cramped and unsanitary. My husband’s doctor said go to Delray. Guess they need the business. Now we’re getting the business. My husband was …

  9. I went to Delay Medical Centre ER on Jan 24 in the morning for dizziness. They later wanted to admit me to the ICU, but I refused, and they asked me to sign a waiver and I was discharged from the ER. …

  10. Do NOT go to this ER. Please take yourself or your loved one to “BETHESDA HOSPITAL WEST ER” in Boynton Beach. 9655 W. Boynton Blvd near rt.441. The amount of negative reviews is astonishing and I wish I had read them before I went to this …

  11. I went to that ER for a kidney stone that came back. I received horrible treatment and the place was filthy. I received a bill indicating over 21,000 worth of work for 1 1/2 hours that consisted of a CT scan , a pill for pain and flomax, …

  12. Nicole in patient processing was absolutely amazing. She took the extra time necessary to make sure my insurer would cover the procedure so I wouldn’t have any surprise bills later.

  13. This review is based on my interactions with the nurses and doctors during my 4 1/2 day stay at this facility. I was admitted due to pneumonia after my c section at another hospital. I was desperate to get home to my newborn so I was a bit …

  14. I was a few days behind to get my surgery and I am very grateful to all the staff who assisted me throughout the process. I had very good attention and care and the place was very clean. Many thanks to all those people who take care of us when we are in their hands

  15. As a recent resident of Delray Beach, the option of being rushed to a previously frequented hospital was dashed by the necessity of critical thinking. DMC opened their hearts and minds in stabilizing my pain and proceeding with the utmost …

  16. On behalf of my mom. My mom is 92. She has been a guest many times at this facility. They do provide very good care However every time she is there something goes missing. Once it was her dentures. This time her MobileHelp devices. We …

  17. I had symptoms similar to appendicitis so I went in to determine whether or not I had any blockage. After waiting 5 hours in an aisle, I received an x-ray and then was told I was fine. I then received a bill for $20,000. I don’t even know how this is legal or morally right. This hospital is clearly focused on profit. Very sad.

  18. If you wanted a great example of what bedside manner should not look like, feel free to stop by here. The only way to explain this ER would be “A absolute disorganized dumpster fire, that is next to a tire fire, that is right next to a gas …

  19. Had back surgery a little over two weeks ago only to find out on this past Monday that I have a staph infection in my back. Had to be admitted back reopened and cleaned out and had to see infectious disease dr. to make sure it was just a …

  20. I went to Delay Medical Centre ER on Jan 24 in the morning for dizziness. They later wanted to admit me to the hospital, but I refused, and they asked me to sign a waiver and I was discharged from the ER later the same day. …

  21. My sister is currently a patient at Delray Medical Center and is having the worst patient care experience I have ever heard of. I’ve been attempting to contact the hospital and the lines are busy. …

  22. I hate it! I have been there several times for allergies and a broken wrist, and other things. The ER staff are so rude. The intake is quick but then once theytake your vitals I ALWAYS have to wait an hour for the DR for him not to even …

  23. I had almost the same experience as a lot of people on here. Spent over seven hours in the emergency room and never even saw the doctor. Ended up leaving and just going home. Only a few nurses came by to say hello and goodbye. Not …

  24. As a result of a bad reaction to the second Phizer shot and a fall I spent a day in the emergency room…..never took off my shoes or clothing all day….never offered a drink or food…..at about 5:30 PM I was told that I was …

  25. It was a nightmare to be at the ER. Back when I went in, the area was modified due to construction. There was only one hall for walk-ins and ambulance. I was placed at a room where i could see every person that walked in after me. The …

  26. Stayed there for 8 days with a drainage tube in my left side. The staff was attentive, even with them being so busy with other patients. If I were to complain about anything it was the beds. They should be more comfortable especially on the buttocks.

  27. Criminally Negligent! The tiny hospital room was filthy. I couldn’t even roll my IV pole because there was so much dirt and gunk in the wheels. There were spitballs on the ceiling and the air vents were covered with balls of dust. …

  28. I am in the process of being pre-admitted for surgery early tomorrow am. I was called on Fri and told to report to the hospital by 11:00 for an 11:30 appointment today the day before. The person who called neglected to tell me the hospital …

  29. I have never received such horrible medical care ever before. I filed a complaint, which consisted of all claims that could be proven through chart review, video review and staff interviews, yet management there immediately defended, to an …

  30. My grandmother was in Delray Hospital for 2 weeks and we had nothing but problems until we called Patricia, the Patient Advocate. We are up in NY and were unable to come down. We were getting no answer and no updates. Shortly after talking …

  31. Avoid at all cost. Worst hospital ever especially emergency department my mom who is diabetic has been there since this morning hasn’t eaten they’re waiting on orders from the doctor and she still in pain she doesn’t speak English that …

  32. Awful!!! It is the worst hospital in the United States, , I went for a catheterization and I had to spend the night in that hospital it was a nightmare! the nurses never come to the call of the patients, …

  33. The hospital on general is okay but a few of the staff nurses and their superiors are lacking in honesty and competence. Some of the local attending specialists think they are god-like. The procedure that was performed on was competent, …

  34. While the CDC has relaxed COVIG guidelines, I found it ridiculous that Delray Medical Center only allows one visitor per day. The excuse they claim is COVIG related. So I ask myself, why then was temperature reading not being taken of all …

  35. I wouldn’t recommend anyone to go to this place. Even during a pandemic no one is helpful or caring. Except for the CT scan technician and Theo the day RN, they were helpful and nice. Everyone else is terrible. I was there for hours, there …

  36. I recently moved from PA and within a few weeks became very ill. Although it took some time for the staff to check on me when I had a high fever, pulse, and rr amongst other things.. the overall experience and how well the staffed handled …

  37. Not sure why there are so many bad reviews? My experience today with my procedure was nothing short of amazing. My doctor (Dr. Faresi), Nurses (especially Bev), and the anesthesiologist Jeff were amazing! Clean, prompt, and extremely nice!! I was super nervous and they made me feel sooo comfortable! Highly recommend.

  38. I visited the ER because I was alone in DelRay and my blood pressure spiked. I was pleased to find complimentary valet parking because there weren’t any spaces. In the ER, they took me into a room within 10 minutes of arriving at the …

  39. The people who work here are heroes, they do their jobs despite of anything and try to do the best. The rest is not good. The facility is very old and needs repairs, chairs, tables, beds… walls, the food prepared by delray chiefs is …

  40. Do not let your elderly loved one go here! I got a call from their ER early one morning that if I did not come and pick up my mom they were going to send her home in a taxi. Unknown to me she had called 911 the night before, completely …

  41. please be careful trying to get a job with this hospital,my wife who is in nursing school,received a offer from delray medical center they said she was exactlly what they were looking for in a nurse extern, she even took the drug test and …

  42. My son was brought there by ambulance last night. He has not eaten or been able to keep liquids in for 3 days now. He is clearly dehydrated, he was given a Covid test and sent home. He can barely walk and he has been throwing up all night …

  43. Have visited Delray Medical Center emergency room twice and both times had a wait of over one hour for a doctor. Both times, after an hour wait, left unattended and proceeded to another local hospital for treatment. Once they sit you in a …

  44. Horrible!!!! The NURSES, doctors and the administrations were unprofessional. They didn’t have any compassion for my mother who had dementia. When I would call to speak with my mother, they would switch the call to her room, even though I …

  45. I would never go back to Delray Medical Center, NEVER EVER They will put you in the same room as someone who is mentally deranged! I mean Baker acted. Seriously! One male nurse was exceptional during my stay, but the rest of the staff, …

  46. I had a partial hysterectomy done on March 17, 2017 at Delray Medical Center. I was very impressed with all staff members, and this hospital has been the best one I’ve ever been to. The staff from registration, the Pre-op nurses (specially …

  47. I was there for five days worst days ever. They are understaffed not enough equipment. I had to have a cat scan done drank the fluid at 10:30 pm and finally had it done at 2am and no I was not just admitted I had been there 3 days already. …

  48. I want everyone to know what my elderly mother and myself had to go through this Saturday, October 5th! We couldn’t visit my 85 year old, deaf, cardiac patient on Friday, October 4th because I had to work late, so on Saturday after tending …

  49. I came in to this hospital around 2 am with a possibility that I was in a middle of passing a kidney stone. Sign in process was quick and I was assigned a room. After about 30 minutes the nurse comes in and measures my vitals. 20 minutes …

  50. My Mom was recently there for 4 days and had a bad experience. Nurses were very rude especially at night. She cries when she talks about it. One night nurse yelled at her and my mom was so scared. You tell folks to contact patient services …

  51. Whatever you do go to any other emergency room than this one. I took my daughter to the satellite ER on Lantana road back in March and I am blessed with awesome insurance. I explained we had been to Bethesda the evening before and the nurse …

  52. A large percentage of the staff are not compassionate. They screamed at my Mother within minutes she stroked out in the ER. She was in the ER laying in a room for over 7 hours. Initially they didn’t think she had insurance so they didn’t …

  53. 97 year old mother went there after a horrible fall. They didn’t even dress or clean the wounds to her head. Two large open wounds should have had stitches but they didn’t bother.

  54. The nurses and physicians at this hospital are nothing short of miracle workers. They have treated us with compassion, care and do whatever it takes to give your loved ones the best experience in difficult times. My family and I are …

  55. Brought my mother in with pancreatitis on 02.17.20 at around 9 pm. Didn’t get into emergency room till 10 or 10:15. Told 2 different nurses and attending doctor that my mother allergic to morphine and opioid as pain relievers. Also asked …

  56. It was slightly better than horrible. I was completely sick to my stomach during my stay there. For some unknown reason they felt it was a good idea to continue to give me medication by pill form instead of through the iv already in my arm. …

  57. My mom went in for a heart procedure, They kept her overnight mind you she is diabetic and not once did they check her blood sugar or give her her meds. They were pulling nurses from other areas last night. I had to go back to hospital and …

  58. Overall the nurses and doctors are very nice and informative. I would like to give a special thanks to Rosey nurse assistant on the first floor for caring for my aunt during her stay. Each day she was their her bed was made and her gown was …

  59. One of the worst health care experiences of my life. This place is horrific!! I would recommend you staying home and dealing with your ailment by yourself. The nursing care would be better from my 9 year old then what I recieved here. My …

  60. I was recently admitted to the ER and had to lay on a bed in the middle of the hallway. In addition, I was there 6 hours. Aside from a few tests, I was left to sit there the rest of the time with very little attention. Also, the front …

  61. They never bring meds on time. Rounds average 2 hours behind schedule. Rude and neglectful staff. Additional infections develop, such as UTI and skin problems from the neglect. This place is a joke.

  62. Worst experience in providing assistance during covid times. The security personal are more helpful than the night staff. They tell you to bring any patients food or needs by 9pm when you get there at 8:30pm they tell you your late come back tomorrow. It’s food!!

  63. I was just released from an emegency visit and 2 night stay at this hospital. I have to say asside from the nurses such as Amanda Newman, Clinton and Britt and Sidney who saw me out today the doctors and mri people were the most sub par i …

  64. I was in Delray Medical Center for four days for an anaphylactic reaction to an injection. The care that I got was exemplary, from the ER to my room . There was never a time where I was by myself or had to ask for a doctor . . Everybody was …

  65. My mother was a patient here in August 2020 for two weeks and the care she received as an impatient was deplorable. The ER staff were very professional and caring before she was admitted to the floor but once there I was very dissatisfied …

  66. Horrible hospital experience. from the moment the ambulance got there there were throwing me around hurting me, they kept loosing my files and mixing them up with other peoples and kept asking if unrelated body parts were okay when i went …

  67. Any employees that would like to drop family members from their insurance in the middle of the year, prior to annual enrollment now is your time! They will not ask you for any legal documentation to prove a “life event” (per tenets benefit …

  68. I was admitted to your hospital at on September 26th. I had a 3 good nurses, but was lunged at by your charge nurse Tara on your Cardiac Unit because I stated my concerns about my wellbeing. Those concerns were disregarded by your …

  69. I left a 5 star review after I had surgery at this facility and I am very unhappy despite the excellence of the doctor and nurses ,this medical center should be AVOID if you care about your money ! …

  70. Nurses Chris & Devin are the best nurses that have ever treated me. They give a very clear and concise diagnosis, and a step by step treatment. If you are really sick you want these nurses taking care of you! Highly knowledgeable answered every question with great responses. Really great nurses!

  71. I was brought in due to breathing problems. The nurse assigned to me was fine at first. Then his shift ends and I wasn’t tended to for over an hour. What’s even worse, his replacement walked by my room several times without saying a word. …

  72. As being an RN for over 40 years, I can honestly say I’ve seen nearly it all. I was extremely apprehensive going in for surgery, BUT that fear subsided once I saw the professionalism, kindness and care. From preadmit to preop to PACU to …

  73. I used to work here years ago, and take it from a former employee, this hospital is criminal. If you have plans on departing this Earth, Delray Medical is the place to go. They never answer phone calls, never call you back, chronically …

  74. I don’t know how one can have 2 very different reactions to a place. On Friday I took my husband to this hospital and we were so pleased with his care that I would have given 5 stars. Today my sister and I went and after waiting almost 4 …

  75. Worst care ive ever received in my life. I was in a car accident literally brought in on ambulance and moved to a wheelchair, wheeled to the corner of the waiting room and waited for 6 hours to be seen. Then I was brought to the back and …

  76. While I was in the emergency room, I waited 4 1/2 hours to be seen. Many people who came In after me were seen before me and when I asked I was told it doesn’t go by first come first serve basis… I was sent there from urgent care spitting …

  77. On Sep 18th I had to use Delray medical center for a pacemaker implant
    After the surgery they kept me at the recovery room for over 4 hours (normal recovery time 1 hour) since they had no rooms available …

  78. I went for last night for an emergency with my pregnancy, I was bleeding a lot. So I was desperate. They took 1.30 to perform the ultrasound to see if my baby was okay. They told me that there was an “special room for pregnant” and then …

  79. Your nursing staff in CVICU and CVstepdown are fantastic. Especially the Brian in ICU and Jeremy in stepdown.
    However, the business office (registration)is difficult to deal with. I am 68 …

  80. The doctors and nurses have been exceptional however while waiting for my mother to come out of surgery a volunteer came up to speak to her friend (another volunteer) and in front of me she started bad mouthing the President, the First Lady …

  81. After hearing what a family member is going though, I checked the reviews to see that the neglect, lack of compassion & communication is common practice here. Nurses not responding to call buttons then having an attitude when they finally …

  82. Shame on you Delray Medical Center. My wife was in for a procedure and on the check in she stated that she was allergic to a specific pain medication. They put a bracelet on her wrist about the allergy. They not only have her the medication …

  83. On August 5th 2020 I check into the ER to receive blood transfusion. My wife and I understood that this was a outpatient procedure. Instead (without our knowledge) they had me checked in as a patient to be examined by Doctors I didn’t …

  84. My father just discharged, brief obs stay good and bad. Very good: Transporters, nurses, support staff. Also food. Medical care adequacy: Good. Bad: efficiency and responsiveness of MD’s. I hope hospital administration contacts me …

  85. If there is one word to describe my experience at Delray Medical Center it is : Disorganized. My discharge process was ridiculous. I finished all my tests, they were all negative, by 11AM. My nurse, who was nice and helpful, was unable to …

  86. I liked this hospital, it gets the job done. But what I can’t stand for is how both the hospital and patients treat their nurses. My mother worked there for 10 years, she was a charge nurse for six years. She put her blood, sweat, and tears …

  87. I was brought into the Delray Medical Center by ambulance from the Lantana Emergency Center with a cut on the back of my head that was bleeding. I do know I had been sitting on the bathtub side on the outside. The next thing I know, I …

  88. Extremely upset with our day spent at Delray Medical Center! ER staff and nurses in the hospital were great. But that was it. Husband was kept unnecessarily for 27 hours and never even met his doctor!!! Zero communication. Asked multiple …

  89. I am rating the lowest possible due to staff being very rude and not helpful. They had me on the phone for 2 hours and they were not able to help at all.

  90. Sent to the emergency room for an abnormal EKG. While waiting for a bed (over 8 hours) primary RN never came in to check on me. When I pushed the call bell, waited 45 mins before my son had to get the RN. When I asked the RN why he hasn’t …

  91. My friend has been in your hospital for over a week now. He’s definitely NOT getting the care he needs. Surgeries that were schedule first thing in the morning did not take place until very late in the pm. He went a day and a half without food. Nurses not helpful. I’m hoping he will make it out alive.

  92. My wife was transferred to ICU, where she had the most wonderful care. The nurse had only three beds to care for, and the staff was most attentive as were the medical staff. She was there for a week, then spend only 11 hours in Hospice …

  93. My grandmother is currently there. She is in the intensive care unit for Covid. She was covid asymptomatic for 16 days. However, she was admitted there for a rectal bleeding. All of the sudden yesterday she is unresponsive with neumonia. …

  94. My Mom was there in January 2021. They lost her hearing aid when they transferred her from one room to another. The worst thing, is that I called the person who handles lost, and left approximately 20 messages on his voicemail. He has …

  95. Malpractice Medical Center
    So we are on Day 4/5 of trying to get ANY information about my mother, who was admitted with a broken back on Sunday and has been waiting since Monday for …

  96. One Monday morning I went there to the emergency room at 1:00 AM. I was admitted quickly and they filled out the paperwork immediately for me.
    I had issues with my tonsils and my throat. They set me up when I was …

  97. This is the worst place to have your loved one!! The lack of attention and empathy for patients is unbelievable. My father is a paraplegic. I have had to call daily, multiple times a day to ensure they are doing what they need to do for …

  98. Absolutely the worst hospital I have ever been to. Staff is rude and moves at a snails pace. Healthcare in Florida is a joke. The only thing they are capable of is building palaces because it’s the only way to impress people. They suck …

  99. Worst experience ever 1st went to annex on jog and lantana on 21,for stroke symptoms. The cat scan was done while I was half was sitting up and speaking, 30 seconds. They advised me to go to hospital, also 3 nurses had to work repeatedly …

  100. My father recently passed away at this hospital. The ICU staff (especially Staci) and the cardiac staff (specifically Myrna) were so kind to my father and my family. I felt as if they joined us as a member of our family for the time we were …

  101. My experience from the beginning to the end of my visit was great . All of the people I dealt with were very professional. They took care of my needs in a timely manner and were very kind. A special thanks to gavin the nurse practitioner that stitched me up. I appreciate your professionalism. Thank you to all involved!!!

  102. I would leave 0 stars if I could. The “care” provided was not only neglectful but unethical at best and borders on medical fraud. We will be reporting this to our insurance and highest level of hospital administration. …

  103. Compared to JFK or Bethesda Hospitals, this is the worst place you could send a loved one. You loose control of the care and costs the minute your loved one is admitted. Don’t even try to ask for a discount on your bill, unlike JFK who …

  104. My step father took my mother, who is 77, to the emergency room yesterday at the recommendation of her doctor. She hadn’t eaten in four days, was constantly sleeping and started complaining of pain. She also has cancer and Alzheimer’s. …

  105. My husband went in to Delray ER for a cat scan after a fall and waited for hours without food and he’s diabetic. No nurses available and one doctor for hundreds of patients. The WORST hospital!!

  106. I am a physician. Delray Medical Center may be fine for elective (non-emergency) and outpatient procedures. It is the trauma center for the surrounding area. But in the event of an emergency, it is important that patients and their …

  107. This hospital needs to be either SHUTDOWN or hire new staff. ABSOLUTELY HORRIBLE service. Sad to say even if a loved one was absolutely in need of help and were dying, it would still probably take them some time to attend them. I’m in awe …

  108. Absolutely the worst experience we have EVER encountered in a medical facility. I have been in the healthcare field for over 25 years and I am appalled by the level of care rendered (or I should say the lack of care rendered). Our son went …

  109. We were treated with zero empathy, kindness or even basic respect. Upon checking into the emergency room,a man made fun of our last name. When we went in to say goodbye to my grandma, another man asked if he could take inventory in the …

  110. Our dad recently passed away due to COVID and was hospitalized for a couple weeks here. The care he got during his illness was exemplary. The staff was attentive and compassionate. However, we have to give exceptional thanks to Nurses …

  111. Worst experience of my life!!!! So, first I went to the ER that works with delray medical center off of lantana and jog for a broken ankle. They got me in pretty quick took X-rays and then said I would need to be admitted to delray medical …

  112. Worst hospital I have ever been to. First and last time there. Went yesterday to the ER for a issue I have. Was put on a stretcher in the hallway. Hours go by and told I was being admitted and was still on the store her in the hallway for almost 24 hours. No food or water and literally no one helped me. I’ll never go back.

  113. Please be warned, the hospital is enforcing what IMO is an absurd restriction of just 1 visitor per patient PER DAY. Regardless of whether it’s for 10 minutes or 10 hours. I can understand 1 visitor at a time per room, but restricting to 1 …

  114. WARNING!! AVOID THIS HOSPITAL-THE EMERGENCY ROOM STEALS. They actually robbed my grandfather on Christmas Eve. The hospital would not allow anyone to go in with him due to COVID obviously and he went in for just a couple of hours to get his …

  115. My mom went for knee replacement surgery – the doctor and surgery were great. However, the care in the hospital was very poor. The orthopedics unit is a beautiful new building, and the R.N.’s actually all seemed very nice however there is …

  116. Do not go here. This is a picture of the bathroom in my mom’s room. They are understaffed and excellent at giving lip service. I feel bad for the nurses and nurses’ assistant that really wanted to help and had minimal time to do so. FOLLOW …

  117. Nursing staff unresponsive (ER people were great). I asked two of the nurses simple questions regarding lab results. “Oh, we cannot tell you *any of your lab results” (Obviously I was Not asking about pathology report, HIV test …

  118. My wife was admitted to the ER last night due to a personal mental health issue. She was restrained to her bed, and no one made an effort to check up on her. She had to scream ( in English AND Spanish) to let someone know that she had to …

  119. Great Staff! From the professional registration staff to the compassionate nurses, you can tell they love their job! Thank you Lucy (PA) and Dr Eugeno Rodriguez for thier Excellent care as well.

  120. This was the worst experience of my life. I fell, was taken to DelrayMedical Emergency because it was close. Big, Big mistake. 3 hours before I received a pain pill, over 7 hours laying in ER only to have them tell me nothing was wrong. I …

  121. I was a patient at Del Ray Medical Center in December. I had a horrendous experience from preoperative to discharge. I wrote a complaint to the Chief Nursing Officer and the Group Chief Nursing Officer and never heard back from either of …

  122. Very poor patient care after surgery. The best thing they did was make me leave. I can take care of myself much better at home. I’m very disappointed in my Delray Medical center stay.

  123. I’ve been a licensed Registered Nurse and a kidney transplant administrator for over 40 years in New York. I came down to Florida to be with my sister who was in the “TrustBridge Hospice Unit” this past May 2021 into June. When I first …

  124. I had my gallbladder removed. I practically went right in and was prepped for surgery. Every single nurse, anesthesiologist and hospital aid I encountered before and after my surgery was absolutely amazing!! They were kind, patient, …

  125. I’ve never seen anything like the neglect I saw in this hospital. My elderly father was a cardiac patient on the first floor where TARA was the Charge Nurse. The first night, he fell out of his bed while trying to get up after his calls to …

  126. Cori, in patient registration was extremely helpful and made a very nervous woman at ease. There was an Issue with the doctors orders. Cori did her best to resolve the Issue. Her calming reassuring manner made this process go as smooth as possible

  127. I tore my ventricle. I think surgery went okay. But this aftercare that I’ve recieved is terrible. A lady named FAITH Comes into my room screaming at me for requesting prn medication for pain. She wants to be the boss of everything and …

  128. Stay away if you can. This Hospital was a nightmare. My father, a 70 year old man with Parkinson’s, was in the ICU for 10 days after an open heart surgery. We were calling all day every day and felt like we were “chasing” the nurses over …

  129. this place is very bad, I have a loved one that went there and they did not feed him nor give him a drink. Didn’t even changed his bed so I had to be there every day to help him out, giving him insulin for no reason either, no solid foods, …

  130. When you are waiting to hear about your loved ones that has been in surgery. Waiting for 6 hrs with no word. Then when you ask the receptionist told me to call the doctors office. ( which is in Boca and who is not here and wouldn’t know …

  131. From our E.R. experience to the discharge my wife and I experienced extraordinary treatment. Even the long wait at the E.R. was worth every second. Our E.R nurse (Rex) was accomodating, empathic and flexible. The next morning our expierence …

  132. This is the worst emergency room ever. I am trying to be kind and appreciative of all the nurses and the stress they are under, but literally they have no bed side manners and don’t ask a question they respond with rudeness and without …

  133. I am sharing this painful and frustrating experience for three reasons: 1) It is incredibly difficult for family members to express concern over their loved ones to medical personnel when they aren’t allowed to communicate face-to-face …

  134. Misdiagnosed husband’s UTI after repeated told he is at high risk for sepsis. Arrogant staff. Sent him home with oral meds. 24 hours later he was in sepsis and intubated and near death. Another ER knew what to do. Dont go there.

  135. If you can avoid this hospital do so! My mom had back surgery on Wednesday and her care was awful. The cleanliness was terrible and the nursing staff were useless. They made her wait over 30 minutes to use the bathroom and when she told …

  136. I would prefer to rate them a minus 10! This is by far the worst hospital experience I have ever been a part of! No dr saw a patient brought in with congestive heart failure for 38 hours! Left sitting on a bed pan for 2 hours! They are …

  137. This Hospital has the worst bedside manner ever! Nurses were rude and very abrupt! I was involved in a bicycle accident away from home and family and could not get anyone to help me! Im currently waiting ting to fly home to Ohio and cant …

  138. This was my first surgery and it was a good experience since pre admission. I would like to congratulate Denise, who help me prepare for surgery. I could tell how much she loves what she does.

  139. I would like to acknowledge the following personnel at Delray Medical Center for their outstanding care & professionalism relating to my recent outpatient surgery. …

  140. Drove all the way from NC to see my 94 yr old Grandmother to find out that they let a friend in instead of family for visiting hours, so they wouldn’t let us see her. The insane policy is one visitor per day even if it’s not family. What an …

  141. Would give zero stars but this app doesn’t allow it. Nasty personnel, lazy personnel, still won’t allow visitors after every other hospital has opened up visitation, they make patient caregivers come down to the front of the hospital so you …

  142. 5 days after surgery with my father in law … we’ve been pushed from post op too quickly into a room then had to get rushed to the ICU, we’ve had several missed physical therapy sessions which the surgeon said was paramount he have 2 …

  143. Do not go to this hospital or Emergency Room. Understaffed, inconsiderate and abusive. Quality of care is unacceptably low. You risk your life setting foot in this place. I am a physician. In the past 40 years I have never seen or …

  144. Was taken by ambulance yesterday writhing in pain. I knew I had a kidney stone. Day shift at ER was fantastic given their situation being overwhelmed. Tests and pain meds right away. The night nurse Michael Introduced himself at 7:15 and I …

  145. It’s always unfortunate when you have to visit the emergency room, no matter the cause. Without detail of my specific reasons I will share the unprofessional manner that was displayed for the entirety of my visit. I had a room right outside …

  146. Had an arterial bypass done by Dr Ricotta,he’s a good surgeon,but the care I received in icu was absolutely horrendous and unexcepable truly disgusting and would never come back or recommend delray medical center to anyone ever.

  147. Don’t even waste your time going here, no type of organization or sense of urgency from front to the back. Prob have to be bleeding to death for them to even check your vitals.

  148. Incompetent! Y’all should be ashamed of yourselves! Maybe read the patient file next time or at least offer to take another look. Y’all were so wrong! Came for help left with trauma. Do better!

  149. Let me start by saying I had severe pneumonia and fever and I was delirious and have no recollection of my time here. I am basing this review off of what my family told me had happened. I apparently woke up one morning acting very strange …

  150. I went to this hospital needed help. Had a terrible infection in my back. Was there for over 5 hours and only saw the nurse and doctors for no more than 15 minutes total. I was given morphine before x-Rays. I was sent home shortly …

  151. Went to Delray Medical Emergency, My wife had a fall on a area rug.( split lip and and bruised face) 4 people sitting behind the desk yuking it up. Couldn’t give any type of estimate for a doctor to look and see if it needed stiches..the …

  152. Patient and Family Experience/Care Failure Overload: Today a discharge planner and a nurse at Delray Medical Center acted in a manner that left me stunned. Their treatment towards me was unfair, deficient, disrespectful, and loaded with a …

  153. FRAUD AT ITS BEST! I was seen by the physician and walked rigt out immediately after talking to her I had terrible tooth pain and this blonde haired doctor told me over and over she couldn’t help me at all.She stated over and over: “you …

  154. Very frightening place and staff. My Dad was taken by ambulance here. He has Copd and was having breathing issues. He was told he had Covid pnuemonia. Seems like Covid was the popular diagnosis that night. Very limited treatment in 12 …

  155. I usually come during the day and the day staff is amazing, but at night I find it that this one particular charge nurse name “Lezza” has a serious issue with me personally not sure what I did to her but she’s made it very clear. I’ve never …

  156. 3/10/2022-My father was sent to be admitted from the Doctors office- The doctor called ahead for admission-we arrived at 3:30-it is now 7 1/2 hours later and my father still isn’t in a room! Called the doctors office-told nursing staff …

  157. I was rushed to the ER because of an anxiety attack and heart attack symptoms. I get into the ER I could barely open my eyes and breathe or talk. The nurses were uncaring, and were very rude to me because I could not talk at the time. The …

  158. I am concerned about having a procedure here given the number of negative complaints below although I realize COVID has played havoc with our healthcare system and staff. I tried to find out if the hospital accepts my insurance before I …

  159. DONT GO THERE!!!!! I never understood how a hospital could have such bad reviews…until my husband had to go to the emergency there. I don’t even want to leave 1 star, this hospital deserves -100 stars at least! We went there as my husband …

  160. If I could give them a ZERO I would. Treated my Mom horribly and the head of PT had a smart mouth and was nasty. My Mom will never stay here again. Nurse was extremely rude as well. My Mom asked for fresh water in the morning as her water …

  161. i dont have hospital experiences but this one by far has been one to forget. My grandfather had a stroke on 5 days ago, it took them 2 and a half days to tell me he had a stroke after i knew that within the first thirty minutes. i was told …

  162. Delray Medical ER was a nightmare. I went there yesterday due to having stroke symptoms. Initially the staff was very attentive and doctors were good. This was around 2:30. My day nurse Roxy seemed competent. I hadn’t eaten all day and …

  163. They ER department is a disgrace. There’s an obvious lack of patient care and unprofessionalism. I heard nurses in the hallway talking about their patients disrespectfully. The ER was lined with beds with people crying, begging for food and …

  164. Horrible service, my aunt was rushed to the ER and needed surgery but there was no surgeon on duty. She was in pain with no food for 2 days waiting for the surgeon. We were told by the nurse that the surgeon was on a plane??? I don’t …

  165. It is the worst medical facility in all of South Florida. I was served by two young males from the ER. I’m not 90 years old to say nothing I was being verbally and physically abused while I was having congestive heart failure, they were …

  166. This is the worst place to go when having an emergency. If you want to die go here. The front desk personnel is very nice however the FNP is horrible, she has no bedside manner. I went in feeling cramps at 10 weeks pregnant had a ultrasound …

  167. My surgery was scheduled to start at 130pm. It’s now 6pm and I’m still waiting!!!!!! Because they did not have enough staff scheduled to work in the opeating rooms with my surgeon! They suggested rescheduling absolutely not! This is …

  168. The ER takes a while but they are always really busy so I don’t blame them, I wasn’t satisfied with them it took them 2 hours to put a IV in my sugar was running up too 400 and I was asking for help the nurses would look at me and ignore me …

  169. You are prisoner in this place. Literally we were treated like a criminal not a patient . One visitor per day. Not allowed to walk out of your ward. Doctors think they can come whenever they want. When it’s CONVENIENT for them. …

  170. I called 911 for a friend and he was brought to Delray Medical Center for a possible stroke. No one would speak to me about the history of what had happened nor would they provide updates to me or his family. With their computers down for …

  171. Waiting to get into a snf.they worked documents so that I could receive care at home when incontinence and multiple sclerosis an issue. Still. Appealing discharge.

  172. Believe the reviews. Arrived at 9:50pm with pancreatitis (incredibly painful). Still waiting to be seen at 1:20am. The person in front of me has been here for about 4 hours. Next I’ll try ANYWHERE else.

  173. Nastiest people I have ever met in my life! Disrespectful and didn’t explain what the issue was. When I asked she said she didn’t need to speak to me. We’ve been here since 1:30ish and he didn’t go to cat scan till after 4:30 pm… her …

  174. I hade my surgery in May 27,2022.It was outpatient surgery. I cannot even express my gratitude for all staff who took absolutely amazing care of me.Before my surgery I did read reviews, and was kind of worried, because reviews was bad.I am …

  175. Get one star for the nursing- what an awful experience. GO ANYWHERE BUT HERE. My mother saw a doctor ONCE in 5 days. I checked her out to find our own care. Stay away.

  176. I have been hospitalized here since January and am located in the new tower building. Older comments seem to have been heard as the room is clean and bright with a (to me) big screen flat TV with 40 channels of Direct TV. The purveyor of …

  177. Worst place to go for emergency , I arrived and no one came for about an hour , front desk kept lying to my spouse about my room and said they saw me in the hallways when I was never placed in the hallway, the room was dirty from the …

  178. If you have Covid do not go to this hospital, they will ensure you die. They are death dealers. Of almost 100 covid patients admitted to ICU they have only had two walk out alive. …

  179. I was treated for inpatient surgery on 7.8.22. With highest gratitude I express my sincere highest recognition for amazing excellence in professional care, compassionate understanding and superior service from pre-op to post-op and in …

  180. Went in for knee surgery this morning and couldn’t be more pleased with the staff there! Informative, professional and couldn’t have been taken care of better. Thank you so much for the fine service and they are all a credit to the Medical profession.

  181. First time being at Delray Medical Center, and I was harassed by a few hoodlum foreigners working at front desk in the main lobby area.
    There was a female (Jensina) who speaks really bad English, and it’s so …

  182. This was the worst experience ever. My mom was in an ambulance for a hard fall. They only wanted her to go to trauma center. They made her go to delray medical center. The waiting room is filthy. I went in to finally see her and was not …

  183. Worst experience ever. My husband was admitted to emergency room at 3;30 pm and did not get a room until 5;30 am. While in the emergency room no one offered any food or assistance. Hours went by His heart monitor was not hooked up. They did …

  184. What an absolute nightmare. So much miscommunication, negligence and laziness. My 91 year old grandmother went in this hospital for the flu two weeks ago and just came home today after numerous delays. She has a bed sore that is now worse …

  185. Went into the ER here. The administration up front is AWFUL AND SLOW!!! Saw multiple people come in who needed IMMEDIATE treatment and they were moving like turtles. Got to the back of the ER and the hallways were so full they had people …

  186. I can’t believe how dirty this place is! Literally blood on the floor and no one cleans it up! It’s been there for hours! Most of the nurses are annoyed and don’t want to be here! Dinning area is completely dirty not one table or chair is …

  187. Delray Medical Trauma Unit is the most disgusting, dirty, and filthy unit I have ever been admitted in. I don’t think these two units have housekeeping. I rarely see housekeeping in the trauma ICU and step-down—trash disposal is overfilled, …

  188. My father passed in this hospital 12 days after being admitted. Most of the nursing care was poor with the exceptions of 1-2 competent ones in a sea of incompetency. The coordination and communication of the doctors to the family, to the …

  189. Let’s be real unless your going to hospital to have baby chances are your there for not first choice reason and likely slightly scared. Our experience for my wife’s surgery was top shelf from the greeters up front to the nursing staff that …

  190. They have made some major capital improvements to the facility in the past couple of years. The parking is much improved since they put in a large parking garage. The staff have always been helpful when I visit and the doctors and nurses did their jobs 👍 …

  191. This hospital is the worse hospital I’ve ever been too. No costumer service. They’re absolutely rude and they keep sick patients who need serious medical attention in the emergency room waiting for hours. Sometimes days before they let you in the back.

  192. My mom fell and had to be taken to the trauma ICU.
    The staff and care team have gone above and beyond to treat my mom and explain what is happening to our family.

  193. If you have an emergency DO NOT come here!!! They will have you sitting in the ER for hours! I’ve heard people say this about the hospital before and thought they were exaggerating turns out I should have listened. Oh Yeah! I’m STILL in the ER seating as I’m typing this right now!!!!!!

  194. My sister was taken there by ambulance and she waited at least 3 hours before they did anything to her . She had a terrible nurse who wouldn’t let me back . They let all other visitors back . I did manage to get on but the nurse wasn’t …

  195. Worst hospital in the south east. Staff is terrible. All kids talking on their cells.
    Was in ER in extreme kidney pain. Wait time was way to long. Staff would not …

  196. Great challenges today when my mother was in ED department. i am understanding of business and lack of staff. however not to respond for 1 hour to call box. no food nor blankets snd giving her iNSULIN and not taking follow up BG. I am …

  197. My Mom is in this hospital as we speak. They should shut this place down. Dirty nasty ants crawling all over the sinks and bathroom. Would not let her dog stay here. Staff incompetent and rude. She is there 8 days and they just changed the …

  198. Not impressed at all! My father was taken to their ER today and staff was very rude!! My father is dying and a male nurse was very condescending to me when I asked to speak to my father’s nurse. I just had a hysterectomy last week at another hospital and was treated very well. No way would I recommend this place!!!

  199. If you’re looking to have someone kill you. Choose this hospital. The absolute worst hospital in south Florida. I’m sure there is a decent doctor in there somewhere but haven’t met him yet. 3 of my close family all were either dead or in worse shape after going here. Stay away. There are much better hospitals to go to

  200. this is the worst Hospital in Palm Beach county,the staff is rude,the phone operators let the phone ring up to 30 times and still don’t answer,and when i did get through one time a nurse aide name kendra answer the phone, stated my friend …

  201. Garbage pails filled to the brim with medical waste and wrappers. Very sick patients coughing, barely dressed laying on gurneys and unattended. I felt like I was in a third world clinic. Not a doctor in sight, just disinterested employees. I did not accept care at this hospital. I walked out. Horrible experience!

  202. Worst experience ever. They sent my bill to collections when they had my address on file as my old address that I haven’t lived at in 15 years. I had a signed medical release sent to them with my correct address and they scanned my drivers …

  203. This hospital lacks organization, service is poor and no sense of urgency. While the nursing staff is polite there is very little actual caring about the patient. They do their job and that is about it. If you have a choice in hospitals I would go else where!

  204. Worst ever. It’s very hard to be seen. The attending staff don’t seem to care. Average wait time is about 5 to 6 hours. The triage isn’t very effective. Delray doesn’t pay well, so they are unable to keep employees. Do yourself a favor and go to Boca.

  205. Update:
    They sent my 80 yr old wheelchair bound father who has copd,home with no way to get upstairs. He got a few steps,collapsed,peed on himself,then crawled the rest …

  206. I recently had gastric sleeve surgery at Delray Medical Center. Their Bariatric program is excellent. I chose Dr. Erica Podolsky accompanied by Diane Schofield and Samantha Barone. A well polished team at the top of their game. I stayed …

  207. Coming from New York dealing with NYU langone, whatever you want to call the North shore health system. Born at St. John’s now St. Catherine of sienna surgery at Stony Brook University hospital. I can simply say. This hospital is …

  208. Stay away from this ER and hospital! Far away! The front looks modern and lovely – meanwhile the actual patient areas are old and dreary. Exceptionally understaffed! Nurses overworked and unavailable. No food in ER even if you’re there 24 …

  209. This hospital was horrific,I thank them for saving my life .I had a unfortunate event where I was ambushed and shot 9 times.The icu staff were good(steph and Mimi we’re phenomenal) but when I was transported to the trauma unit step …

  210. Horrid and a hot mess. I personally went once to this hospital and am still trying to get the billing correct, then you can’t pay online and need sit on hold to pay your bill. The business office is really lacking as well. …

  211. My father was admitted to the hospice floor /Trustbridge nurses male and female were nothing but helpful and kind for the past 9 days – as were the main weekday and weekend Drs. We slept there nightly and they were respectful of privacy and assistance as needed for his care.

  212. Spent a very scary few days at Delray Medical Center. Thankfully all turned out well. The care I received was comprehensive and thorough. The doctors (Dr. Ackerman) were able to quickly diagnose a TGA event which is a rare occurrence of …

  213. First things first… this hospital is sooooooo dirty. Delray medical used to be such a nice hospital with competent staff but my entire experience was terrible, from the lack of staff to the dirty rooms. If you’re not rich you aren’t …

  214. If I could give it 0 I would. Especially because the nurses are absolutely horrible, psych unit or otherwise. I wish I had a video of how these nurses and doctors treated me. There needs to be something done about mental health treatment in …

  215. If I could give negative stars I would. I have had the unfortunate experience of being a “patient” at this hospital for the last week. Not once has a doctor come to check on me; the nurses have to be harassed or they forget to give me my …

  216. Waited with my mother in-law for 6 hours then she got stuck waiting in the ER room for another….I don’t know how many hours bc at 8pm I had to leave. I wanted to go sit in the ER room with her bc she has dementia and they wouldn’t let me. …

  217. Absolutely terrible experience. Waiting room wait time for ICU was 9 hours before admission. That is WAITING ROOM. Drs describing conditions as disastrous. The patient was sent over for a brain bleed!! No food no water…. In at 3 PM and not …

  218. This review is about ER only. I had good experience on unit once admitted. There is absolutely no care, no treatment and zero monitoring in ER. In 16 hours, nurses did not come in except to put name on board at shift change. No food, no …

  219. Do not come here voluntarily! I came to ER with chest pain and shortness of breath. Sat in ER for 6 hours before seen. I had pulmonary embolisms(serious). Admitted to ER. They blew my vein doing CT scan. Hand literally like a balloon- “oh …

  220. Let’s just start by saying this is the rudest hospital in the world. Called and spoke with Megan asked her what department I would need to speak to to get my biopsy report her response was quote on quote Jesus Christ you don’t know what …

  221. The billing dept for Delray Medical is a complete joke. You are lucky to get a person who completely speaks or speaks English.
    I asked numerous times for an itemized bill. Received nothing! …

  222. Do not send your loved ones here. My grandmother was misdiagnosed by the few doctors who worked with her in the ER. They did not pay enough attention to her symptoms at all nor did they take her imaging seriously which clearly showed she …

  223. Awful. My Dad is currently there now. Still has not been seen since last night. We were at this same hospital 5 years ago and almost lost him them due to a negligence staff. It is so sad that this is a place that is supposed to save lives …

  224. I was in emergency and had the most amazing nurse Heather. I felt that I was treated like I was her family, that’s how well she took care of me.Thank you Heather for your professionalism, caring and the respect that you showed me in …

  225. Currently sitting here in a hallway bed as there is a distressed elderly man begging for help while all the staff ignore him… One of the nurses went as far as to mock him to his colleages by saying “I also need help buddy”. Do not come to …

  226. To be honest, if I had seen the reviews of your facility I would have feared for my life. Exactly the opposite is what I’ve experienced. my recent seven day stay in your hospital was, without exception, The best experience I could have …

  227. I had a great experience at Delray Medical Center. My doctor and the other doctors were very compassionate. My nurse found ways to make me laugh when I was exhausted and stressed. I felt the people there really cared about their patients. I …

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