Delta Dental of North Carolina

Insurance, Delta Dental of North Carolina

Looking to buy dental insurance? Trying to find a network dentist? Delta Dental has affordable dental, vision & COBRA/FSA/HSA plans for groups & individuals.

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Delta Dental of North Carolina Reviews ( 20 )

  1. Worst claim experience…I pay for insurance and paid dentist to only be told my refund was sent to the dentist..when they both have already been paid..why was check not sent to me

  2. Trying to call for last 10 days, emailed several times , NO RESPONSE! Are you going out of business???? Or what’s happening? If I won’t able to get on hold soon, going to report you to the better business bureau

  3. I did not authorize Delta Dental to do auto pay on my account. I make my payments by calling. This is ridiculous. A shame I haven’t had this policy long and it’s already something.

  4. Claims my automatic draft was “declined”, claims to have sent “multiple notices” which I never received, cancelled my insurance because of it. This after 2 years of payments. Would leave zero stars if that were an option.

  5. Delta Denist Wake Forest is Awesome! I had the best dental experience today. Staff is very professional and friendly. I always been afraid of going to the denist but after my experience today at Delta Wake Forest I look forward to my next appointment.

  6. Worst Customer Service. Every time I have called to speak to someone about a claim a message comes on “we are experiencing higher than usual hold times and apologize for the inconvenience” bla bla bla. Well, this is flat out misinformation …

  7. First visit to dentist had cleaning. Followed up for 2 fillings next month. Dentist office said DELTA claimed my birthday was different and declined service. I called DELTA while at the dental office AND got the run around for over 2 hours. …

  8. I am a new subscriber to Delta Dental. Their website, for reasons unknown to me, won’t allow me to either fill out the automatic payment details OR make a one-time payment. I’m listed as “late” on my first payment. When I’ve tried to call …

  9. I have never had an issue with this company until now. I was charged TWICE for my January premium and my online statement still reflected my account was past due. I’ve called and been left on hold for over an hour on multiple occasions …

  10. Review from over 2 years ago: Billing tried to pressure me into signing up for an automatic draft and making a payment before it was due. As of today, my invoice isn’t correct. I have tried to address this issue for months. Do yourself a …

  11. Representative, Sherri, is very friendly, funny and made our call feel like I was on the phone with a family member. People like her really make businesses stand out among the rest. Way to go Sherri!

  12. Abysmal. Reimbursement for a claim took over six weeks; upon calling about the claim, I was directed to four different people. Over a period of more than 30 minutes, I was put on hold more than five times, gave the same basic information …

  13. I have been insured with Delta Dental for several years now. I have received Great Customer Service on every phone call. My questions have always been answered in a timely manner. I called last week in reference to a surgical procedure. I …

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