Cannot contact them via website. They always provide response with “encrypted messages” which cannot be read. I asked list of clinics since website function is down. Instead of that, I’ve got useless stuff via “encrypted message”.
Dental insurance does not want to help people. They appear to cover things but have too many restrictions which make coverage impossible. Stay away if you can.
They sent me a letter saying I owed them $400 from something 2 years back! I called them and they said it was a mistake and I owed nothing. I told them to remove me from their system and they said that was not possible… Horrible company for sending me a bill even if it was a mistake!
Largest dental benefits provider in the nation with the best network. They are also a local not for profit company with a foundation which focuses on improving oral health in the state of Washington.
I’ve worked for this company for eight years and I can honestly say they live their mission. More than a dental benefits carrier, they support Washington communities and work hard to expand access to care for the underserved and promote better health through oral health.
Great plans for the family, largest network of dentists in the state, and so far no out of pocket costs for us. This is a local not for profit company with a foundation that gives back to the community. Works for me!
After getting screamed a very young Dennis comes in and suggests that I need to remove all my crowns and put posts in my bones of my jaw that that was more permanent solution and when I complained about a pain in my tooth he said oh wait …
They dont even cover extractions on their basic plan. They are useless, might as well not have insurance and it’s cheaper to just pay for 2 yearly appointments for my husband and I. Especially if we are footing the bill for extractions anyways. Their website is not informative either.
I have had Delta Dental coverage for many years through a variety of different employers. The consistent thread has always been quality of service and exceptional benefits, for myself and my family.
I have been pleasantly surprised by every interaction I’ve had with Delta Dental of WA. Honestly, I wasn’t expecting much since they’re a health insurance company, but I’ll go as far as saying that Delta Dental of WA has consistently delivered an exceptional patient experience.
Delta Dental of Washington is nothing more than a dental discount scam. After 9 months of $46/month premium payments, my discounted (senior disabled citizen with DSHS $2200-plus spenddown/deductible every 6 months for medicaid help) full …
They make it hard to pay. Can’t pay by card online. They cancelled me for non payment without notifying me, so apparently I haven’t had dental coverage all year. nice.
This is my first time trying to utilize my benefits for dental care. I tried their online site and it is useless, so I called customer service and was given the run around. It is clear to me that employers simply select this service because it is CHEAP and they can claim to offer dental care. Avoid this company!
Horrible company, they dont cover much leaving me to pay remainder of amount although my benefits have not even been exhausted. Ridiculous. Will cancel at first chance.
Corporate greed has taken over Delta dental. They lower dentist reimbursement every year while the cost of living and overhead goes up. Meanwhile they are charging you the consumer more for your premiums but the quality of your care is decreasing because the dentists are getting paid less and less. Despicable.
Avoid like the plague. They promise you all these benefits but it when it’s time to act they don’t show. Also their cancellation process is shady. They say it takes 3-5 business days to cancel a policy yet it’s been well over a month for me.
I have had dental benefits with Delta Dental for over five years and always had great service. When I go to my dentist twice per year for checkups I never pay anything, $0 dollars for great care. I am extremely pleased with Delta Dental.
How are customer service representatives not available during working hours? That’s not good business! I’m calling the company 5 PM Eastern time on a Thursday… SMH!! I can’t get anything done because there’s no one to talk to. Delta dental of Seattle, Washington…Y’all have to do better than this.
Trying to pay my premium is a nightmare. You don’t take debt. It is e check only. I tried to get it automated but Delta Dental tried to take the money at 3 am, 6 hours before my pending deposit was available. I am on a state pension …
This is my first review out of anywhere just due to how outrageous and impractical the process and company of Delta Dental is as a whole. Basically I wanted to go to a functional dentist who wasn’t a PPO or premiere provider. …
I’ve had dental coverage through Delta Dental of Washington for many years. I’ve never had any issues or cost surprises at the dentist. Their online tool, MySmile, also helps me keep track of my activity and plan for treatments. Great company! Wouldn’t want anyone else.
I have coverage from Delta Dental of WA and another national dental benefit company. Hands down, Delta Dental of WA is outstanding in their service! I continually have to call the other dental benefit company to make some kind of …
This company doesn’t even deserve the single star I am forced to give. I very rarely use my dental plan. When I needed to actually use it, per-authorization gets denied. Despite the fact I can’t chew with the left side of my mouth. …
Our dentist was closed for Covid for 2 months. When we felt safe to get our teeth cleaned we did; (we are both over 70 yo.) When we wanted to get our next cleaning for the year, we were told it wouldn’t be covered bec it has to be 180 …
Delta Dental made an error, and didn’t correct themselves, instead I paid the consequences literally. I was signed up for the wrong package for dental services, when brought to Delta Dental attention, I was told they were very sorry, but …
The worst! Coverage limitations are hidden so it’s impossible to plan. Customer service reps offer no assistance finding policies to challenge decisions. I will never purchase with this company again.
For $1000 a year it covered nothing. Not even cleaning. I had over $2000 of work done and it paid for none of it. What a scam. The dentist said they had never seen a plan this bad and they were on network for Delta
Very disappointed with them. Have been with them for 20+ years and when it comes time to actually pay for something that needs to be done they won’t cover it. I even have double coverage under my wife’s employer as well. Now I understand …
The pre authorization process is an absolute lie as my claims were changed after I went through care leaving me with an astronomical bill I cannot afford to pay, and they refuse to adhere to their pre authorization I got prior. The customer …
Do not sign-up! I hadn’t gone to the dentist in 4 years because I was without insurance. I recently acquired it through my job and carefully followed the process online & went to an in-network dentist due to pain. I was excited to finally …
a 6 month waiting period for something that my company and I have paid into for months and months is RIDICULOUS. I am grateful to get my teeth cleaned and have x-rays done…but SIX MONTHS TO WAIT FOR A CROWN WHEN I NEED IT DONE NOW?!?!?! …
Worst insurance company in existence. We have 20 dentists within 20 miles and they select a dentist for you 80 miles away to insure that you don’t use their insurance. Will never use you again. Go out of business soon please!
I really wish I could leave -0 as a rating for this review this company is the worst for dental insurance they take forever to preauthorize procedures past the 30 days their allotted vey lazy employees. They never approve anything and if …
What a worthless company. I have paid over 5 years of premiums with zero claims. Now that my wife needs work, Delta Dental will only pay $800.00 of a $4000.00 plus bill. What a total scam!!!!! And they will only let you cancel policy once …
Greedy corporate tactics 101: They deny all claims for made up reasons like “we never received the dentist narrative from your dental office” and “the “X-ray is blurry.” After defying claims from my dentist 3 times (the bill was 6 months …
Delta dental is the absolute worst insurance that I have ever had, and I will be switching as soon as my I can. I was in need of an occlusal guard because I grind my teeth and I have an implant. My benefits said that it had to be covered …
If i could leave 0 stars i would. Why would i buy insurance now and have to wait a full year to use it. I had to get my teeth pulled fast because of constant infection and when i called to ask about it they didnt care at all said they …
Very difficult communication.
No human to talk on phone
Convenience in a glossy overrated and expensive package
Hey, I’m the only nuetral one it looks like.
Very helpful and kind customer service.
If you have time and money to waste. This is the right choice.
TOTAL SCAM!!!! DO NOT NOT NOT PURCHASE THIS PLAN!!!!!!!!! IT SHOULD BE BANNED!!! IT IS NOT LEGIT!!!!!!!!!
Very very worst insurance company
Friendly agents, quick service. 10/10 will recommend.
Absolutely terrible!!
Takes for ever to make a payment . Not worth the little amount they cover .
If you are a school employee, do not choose this plan! You will regret you choice for the next 365 days.
Great courteous service! As a member get the best in class service and always prompted by thoughtful tools / notes.
Cannot contact them via website. They always provide response with “encrypted messages” which cannot be read. I asked list of clinics since website function is down. Instead of that, I’ve got useless stuff via “encrypted message”.
Don’t buy it. I called them and sent emails to them to cancel my plan, but I never successfully cancel my plan.
A monopoly on dental coverage in the state of WA.
Will not pay for what the contract states they will pay for. Worst Insurance provider I have ever dealt with.
Worst delta dental company. Worst customer service ever really, their quality department does not seem to care about their customers.
Dental insurance does not want to help people. They appear to cover things but have too many restrictions which make coverage impossible. Stay away if you can.
I have been going to the Richland Washington office for a year now. My cleanings and a refill have all been excellent. I highly recommend them!
They sent me a letter saying I owed them $400 from something 2 years back! I called them and they said it was a mistake and I owed nothing. I told them to remove me from their system and they said that was not possible… Horrible company for sending me a bill even if it was a mistake!
Largest dental benefits provider in the nation with the best network. They are also a local not for profit company with a foundation which focuses on improving oral health in the state of Washington.
The most immoral and disgusting company on earth. They wont cover key treatments and they JUST DONT CARE ABOUT their customers. I moved on to MetLife…
I’ve worked for this company for eight years and I can honestly say they live their mission. More than a dental benefits carrier, they support Washington communities and work hard to expand access to care for the underserved and promote better health through oral health.
Great plans for the family, largest network of dentists in the state, and so far no out of pocket costs for us. This is a local not for profit company with a foundation that gives back to the community. Works for me!
After getting screamed a very young Dennis comes in and suggests that I need to remove all my crowns and put posts in my bones of my jaw that that was more permanent solution and when I complained about a pain in my tooth he said oh wait …
They dont even cover extractions on their basic plan. They are useless, might as well not have insurance and it’s cheaper to just pay for 2 yearly appointments for my husband and I. Especially if we are footing the bill for extractions anyways. Their website is not informative either.
I have had Delta Dental coverage for many years through a variety of different employers. The consistent thread has always been quality of service and exceptional benefits, for myself and my family.
I have been pleasantly surprised by every interaction I’ve had with Delta Dental of WA. Honestly, I wasn’t expecting much since they’re a health insurance company, but I’ll go as far as saying that Delta Dental of WA has consistently delivered an exceptional patient experience.
Delta Dental of Washington is nothing more than a dental discount scam. After 9 months of $46/month premium payments, my discounted (senior disabled citizen with DSHS $2200-plus spenddown/deductible every 6 months for medicaid help) full …
They make it hard to pay. Can’t pay by card online. They cancelled me for non payment without notifying me, so apparently I haven’t had dental coverage all year. nice.
This is my first time trying to utilize my benefits for dental care. I tried their online site and it is useless, so I called customer service and was given the run around. It is clear to me that employers simply select this service because it is CHEAP and they can claim to offer dental care. Avoid this company!
Horrible company, they dont cover much leaving me to pay remainder of amount although my benefits have not even been exhausted. Ridiculous. Will cancel at first chance.
Corporate greed has taken over Delta dental. They lower dentist reimbursement every year while the cost of living and overhead goes up. Meanwhile they are charging you the consumer more for your premiums but the quality of your care is decreasing because the dentists are getting paid less and less. Despicable.
Avoid like the plague. They promise you all these benefits but it when it’s time to act they don’t show. Also their cancellation process is shady. They say it takes 3-5 business days to cancel a policy yet it’s been well over a month for me.
I have had dental benefits with Delta Dental for over five years and always had great service. When I go to my dentist twice per year for checkups I never pay anything, $0 dollars for great care. I am extremely pleased with Delta Dental.
How are customer service representatives not available during working hours? That’s not good business! I’m calling the company 5 PM Eastern time on a Thursday… SMH!! I can’t get anything done because there’s no one to talk to. Delta dental of Seattle, Washington…Y’all have to do better than this.
Trying to pay my premium is a nightmare. You don’t take debt. It is e check only. I tried to get it automated but Delta Dental tried to take the money at 3 am, 6 hours before my pending deposit was available. I am on a state pension …
This is my first review out of anywhere just due to how outrageous and impractical the process and company of Delta Dental is as a whole. Basically I wanted to go to a functional dentist who wasn’t a PPO or premiere provider. …
I’ve had dental coverage through Delta Dental of Washington for many years. I’ve never had any issues or cost surprises at the dentist. Their online tool, MySmile, also helps me keep track of my activity and plan for treatments. Great company! Wouldn’t want anyone else.
I have coverage from Delta Dental of WA and another national dental benefit company. Hands down, Delta Dental of WA is outstanding in their service! I continually have to call the other dental benefit company to make some kind of …
This company doesn’t even deserve the single star I am forced to give. I very rarely use my dental plan. When I needed to actually use it, per-authorization gets denied. Despite the fact I can’t chew with the left side of my mouth. …
Our dentist was closed for Covid for 2 months. When we felt safe to get our teeth cleaned we did; (we are both over 70 yo.) When we wanted to get our next cleaning for the year, we were told it wouldn’t be covered bec it has to be 180 …
Delta Dental made an error, and didn’t correct themselves, instead I paid the consequences literally. I was signed up for the wrong package for dental services, when brought to Delta Dental attention, I was told they were very sorry, but …
Super bad website user experience. Provided feedback few years ago some bugs still not fixed. Might be they don’t have money to invest lol
The worst! Coverage limitations are hidden so it’s impossible to plan. Customer service reps offer no assistance finding policies to challenge decisions. I will never purchase with this company again.
For $1000 a year it covered nothing. Not even cleaning. I had over $2000 of work done and it paid for none of it. What a scam. The dentist said they had never seen a plan this bad and they were on network for Delta
worst insurance coverage plus they do not send your cards or any information after multiple payments
Very disappointed with them. Have been with them for 20+ years and when it comes time to actually pay for something that needs to be done they won’t cover it. I even have double coverage under my wife’s employer as well. Now I understand …
The pre authorization process is an absolute lie as my claims were changed after I went through care leaving me with an astronomical bill I cannot afford to pay, and they refuse to adhere to their pre authorization I got prior. The customer …
Do not sign-up! I hadn’t gone to the dentist in 4 years because I was without insurance. I recently acquired it through my job and carefully followed the process online & went to an in-network dentist due to pain. I was excited to finally …
a 6 month waiting period for something that my company and I have paid into for months and months is RIDICULOUS. I am grateful to get my teeth cleaned and have x-rays done…but SIX MONTHS TO WAIT FOR A CROWN WHEN I NEED IT DONE NOW?!?!?! …
Worst insurance company in existence. We have 20 dentists within 20 miles and they select a dentist for you 80 miles away to insure that you don’t use their insurance. Will never use you again. Go out of business soon please!
I really wish I could leave -0 as a rating for this review this company is the worst for dental insurance they take forever to preauthorize procedures past the 30 days their allotted vey lazy employees. They never approve anything and if …
What a worthless company. I have paid over 5 years of premiums with zero claims. Now that my wife needs work, Delta Dental will only pay $800.00 of a $4000.00 plus bill. What a total scam!!!!! And they will only let you cancel policy once …
Greedy corporate tactics 101: They deny all claims for made up reasons like “we never received the dentist narrative from your dental office” and “the “X-ray is blurry.” After defying claims from my dentist 3 times (the bill was 6 months …
Delta dental is the absolute worst insurance that I have ever had, and I will be switching as soon as my I can. I was in need of an occlusal guard because I grind my teeth and I have an implant. My benefits said that it had to be covered …
If i could leave 0 stars i would. Why would i buy insurance now and have to wait a full year to use it. I had to get my teeth pulled fast because of constant infection and when i called to ask about it they didnt care at all said they …