Dental Associates of St Paul

Counseling & mental health, Dental Associates of St Paul

Established in 1990, The Smile Center offers a range of dental care services. It maintains a staff of more than 250 employees.

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Dental Associates of St Paul Reviews ( 177 )

  1. I had all four of my wisdom teeth removed here yesterday. I was so anxious coming in and I am really thankful for Dr. Bassas and his DA’s Nikki and Kim. They made me feel safe and comfortable. Thank you!

  2. I’ Sitting here right now, and there is a little boy about 6 years old screaming his lungs out and everyone is just sitting here acting like everything is okay there smiling acting like nothing is wrong,Even the front deck works NEVER COMING HERE AGAIN

  3. They take advantage of the insured. (Especially Medicare) They make unnecessary diagnosis to get more money from your insurance. Example: say you need extraction, when you don’t. Fill a cavity too close to the nerve, causing pain, …

  4. In the beginning it was really hard for me to get to this location due to transportation problems. Because of that I was forced to reschedule a few times. After going a few times I knew this was the place for me and one lady said that …

  5. Was told to go in fifteen minutes early to fill out paper forms since it was my daughter’s first visit there… Got there fifteen minutes early like they told.. Over an hour passed (not including the fifteen mins) and yet still waiting. …

  6. My family and I were coming here and it never failed, they’ed always tell me Imy daughter has a cavity, and not just but many. Told my son he really needs his wisdom teeth pulled, its been 3 years and he still has them. Told me I have a …

  7. Well, I’ve only been there once, I had X-rays taken three weeks ago and was referred to another dental agency to do the extraction. The other
    Agency dropped the ball. Not Dental Associates. They are also waiting for the …

  8. I had to wait for 5 hours and still no service!!! Yes I was a walk-in and it was horrible!!! They showed no care whatsoever if I got service or not!! When asked where am I on the list the receptionist told me you’re just going to have to continue to wait!! I WOULDNT RECOMEND THIS PLACE TO NOBODY!!!! HORRIBLE SERVICE!!!

  9. The staff are very nice, however none of them past the front counter must own a clock or keep a schedule. Everytime I’ve had an appt either for myself or my children we arrive early just to watch 5+ people that arrived after us go in then …

  10. If you miss two appointments, and you make a new appointment with them they put you as standby and make you wait all day until everyone else has went. They don’t let you know about the policy until you arrive and they should just schedule …

  11. Awesome experience had no issues at all with staff. Very professional, clean office and overall great team there. First time to this place and will be going back!

  12. Don’t bother to schedual there…the appoitmants wont happen anyways. They did the consultation and schedualed an appoitmant for extraction. Almost a month away if not more well the week of the appoitmant they called me and told me they …

  13. I ABSOLUTELY LOVE THIS PLACE! I BRING MY 5 YEAR OLD AND THEY WERE TRULY AMAZING WITH HER. THEY MADE HER FEEL COMFORTABLE AND EXPLAINED THE VISIT TO HER IN A 5 YEAR OLD WAY🤗🤗🤗 DR.JENNA IS GREAT!! HIGHLY RECOMMENDED! …

  14. I had an open filling and my mom had to work so I came with my brother and they would not let me get In unless I had my mom with me and I was in pain and they did absolutely nothing becauee I didn’t have my mom with me

  15. NOT WORTH IT!!!
    I waited over 4 months to have someone see my daughter about her cavities. Spoke with a recptionist who told me that they had to reschedule her appointment FOUR …

  16. Let’s be real- no one likes going to the dentist. The reviews below are from people who obviously hate going to the dentist more than most. The staff is as friendly as it can get. The office is clean and professional. The Dental Hygienists …

  17. God Bless All of You at Associates of St. Paul:) The managers attended to my husband in a professional manner and showed us that they are compassionate about making sure the patients (my husband’s) needs are meet. If their is a problem with …

  18. Unsanitary building !!!Rooms are getting worse as the years go by ,not to say your using the same tools as the previous drug addict tweeking who just got in before you, literally makes you crawl out your skin , tools have major build up and …

  19. Very disappointed. Wait 30mins. Went ask the receptionist, was told l have to wait another 20mins. What the point for having an appointment, if l have to wait almost an hour just to get seen?

  20. Very professional workers. Just want to suggest the customer service do an update refresh on system so the confirmation of appts is seen PRIOR to a second call or ignoring a reply text. I replied by text and it wasn’t refreshed before …

  21. Never come or bring your children to this place. The staff is very unprofessional and incompetent. They have that “I don’t give a damn attitude.” I will never come to this place again. If I could give these people no stars at all I would.

  22. Dr. Duenes Is awesome.I was pretty freaked out when my front tooth broke off at the gum line. She made me feel very comfortable, Explained all my options.And when she delivered my removable appliance It looked amazing.You can’t even tell which tooth Is the fake one.The lab which made my Flipper Is awesome too………

  23. The dental associates staff are incredibly caring and go out of the way to make sure the patient is comfortable, whether it is with N2O, pricing, or just needing to talk. They write up a full treatment plan and go over any out of pocket …

  24. Hello, my name is Jeremiah Jacox and with my second visit I already feel welcomed with opening arms from the staff. The dentist that did my extraction and her helper was phenomenal in extraordinary ways. She made sure I was completely …

  25. Waited over 40 min (basically an hour) for a office visit for my daughter cause she was having pain. Watched others get called they came WELL after us. Told front desk that we had been waiting well too long and they even called us earlier …

  26. I went in to get a cleaning and exam with hygenist Angel and Dr.Maki did my exam. They did a really great job, I have reccomended the clinic to friends and family. Missy the manager is really nice and friendly is very helful in anything …

  27. I had an appointment for my son and I traveled by uber, this was late, I arrived 10 minutes late and the doctor already had another patient, previously I arrived on time for an appointment that I had and you made me wait 25 minutes.

  28. Never Trust anyone here. Horrible service and unprofessional people made wrong plates and charged for them and lost a whole top denture of my boyfriend.. So DISSATISFIED AND DISCOURAGE ANYONE TO COME HERE.

  29. A very good place to go get your teeth clean and or pulled right knowledge doctors and the nurses or the assistance Are great management are awesome the big boss I forgot his name but he is very great he knows his stuff and there’s a lady …

  30. Originally frustrated that I had to schedule a follow up appointment for an extraction, I requested to speak with management. Melissa, the manager, was very empathetic to my situation and was able to have me seen that day. No follow up …

  31. Was my go to until I cancelled an appointment due to an emergency. 6 months later when I try to schedule an appointment she specifically told me that I am on a list to where I cant make appointments, the only option I have is to come in and …

  32. Do Not Go Here. First of all I am a busy, working mother of 2. My time is valuable and B.S is not. I made an appointment here and instead of getting all my info the first time, they call days later and want the rest. I’m busy and they call …

  33. I drive from Savage to the St. Paul location because the staff is just amazing. They welcome you when you walk in with a smile, the doctors and assistants truly take the time to get to know their patients and understand their concerns. They …

  34. My daughter had lost a large portion of her tooth while playing basketball .Dental of associates got her in asap and Dr.galarraga did a amazing job filling her tooth in .I swear you can even tell anything happened to it.Thanks so much for everything.

  35. Terrible service! Called for an emergency dental appointment. After being put on hold for 10 minutes. I was told they wouldn’t see me but are open again Monday.

  36. I don’t recommend this clinic. The dentists aren’t very careful when they were stripping my teeth, and I was choking on water because the dental chair I laid on was positioned at a 200 degree angle. It was very uncomfortable and the dentist …

  37. Service was okay, but how can a doctor transfer you to a different doctor and not send your exam to them? My teeth been hurting all weekend and I called the transfer doctor and they said I can’t book appointment if they don’t have my exam. Well I didn’t know that because the doctor who sent me didn’t say much about it.

  38. Dental Associates of St. Paul is amazing. I have been a patient there for a couple years now and have continuously had them exceed my expectations. They work with me when I need to reschedule appointments. They are supportive when it …

  39. Friendly staff! They are fast and efficient. They explain everything in detail and go thru your insurance with you so there are no surprises at the end. Easy to get to and there is a parking lot so you dont have to park on the street. If you do park on the street there is plenty of free parking.

  40. Extremely unprofessional. They don’t know how to deal with any insurance except state funded programs. If you have private insurance they will try and over charge you even when it’s covered by insurance.

  41. I went to see them and everyone was super kind and helpful but one thing I was mad was that they didn’t sent in the referral at all. I call the place they refer me to because I thought they got the referral and they replied they didn’t …

  42. This dental practice is professional, curtious, and sensitive to my dental needs. I highly recommend this office. I didn’t think I would ever again until I became a patient at Dental Associates of St Paul.

  43. Condescending attitudes prevent the Dr.I had from doing his job, he was too busy judging me when he should have been listening.That also applys to his assistant.I don’t feel comfortable with this place since they were the Smile Centre. The newer people at the front desk are nice.

  44. Dentist was very professional, and assistant was very kind-hearted.
    Experience was pleasant, even though my condition was not.
    I’ve found my permanent Dentist office.

  45. My experience at Dental Associates in St Paul was excellent. Truly I never thought I would ever say that I was happy after seeing the dentist but truly I would recommend dental assistants to anyone they were kind professional courteous top notch. They totally took the fear out of that dreaded visit to the dentist.

  46. This place is amazing! Reception was fantastic and they even used my preferred name and my pronouns! I had the coolest hygienist, Heather. Who I believe deserves some recognition or a raise! She’s super professional, extremely nice and she …

  47. Nice, newer office. Staff was extremely friendly and my hygeinist was friendly and did a good job. The dentist was good too. Glad I found them as my last dentist was kind of a joke.

  48. The surgeon ripped out my wisdom teeth with no anesthesia no calming gas nothing and did not prescribe pain medication and I am in so much pain. Worst dental clinic ever 👎👎👎👎 …

  49. This is the second time I had an appointment with them and waited for an hour with an appointment. After going back the lady said they didn’t have a hygienist available. Wow!!!! They could have texted me that info. But Naw they need you to sit in the back to charge your insurance company Never going back

  50. Love this place. (Well, as much as you can love the dentist office!) I am a huge big baby with a low pain tolerance and a high gag reflex. They take my downfalls seriously and do everything they can to make me comfortable. I highly recommend Dental Associates of St. Paul. They do a great job and truly care about their patients.

  51. THIS LOCATION PACKS people in, hurries you through as fast as possible (Money is the bottom line )and to top it off the doctors and assistants are HIGHLY UNSYMPATHETIC or even personable. . There’s no time for that! The rooms are dusty …

  52. When I had insurance I went to a very expensive dentist. Now that I’m retired I go here. I find they are just as qualified and professional. I have had nothing but excellent service and results.

  53. The dr’s and staff here are awesome. Very kind, compassionate, professional and great at what they each do to provide amazing care. Painless. Dr G aka Dr happy is fabulous. I always have a great experience and fun going here. They make the …

  54. Poor management. Poor people skills. Rude. Can’t manage to run this place in timely fashion. Absolutely the poorest place to seek help. Going on 4 hours in waiting just to see the dentist. . And currently still doing that. Just terrible!

  55. Doesn’t care about their patients. They pulled 6 teeth and refused to give me pain medicine even though I was in excruciating pain. Avoid Dr. Duenes at all costs

  56. Front desk personal were very nice & welcoming. My daughter had 4 wisdom teeth taken out, and her dentist and assistant were extremely helpful, and patient. I would highly reccommend this dental office to anyone looking in the area.

  57. Hello to the staff, here @ Dental Associates. The great welcoming from the receptionist to the back with Rubin and Dr.Thieu thanks to everyone. Your kindness went a long way since that was my first visit. Again thanks.

  58. The bad reviews speaks for itself and I should’ve listened. Dental Sale ASSociates of STP will waste your time, try to sell you junk, and tell you that they’re not capable of doing their job. Good thing I went somewhere else and had my issue fixed.

  59. NOOOOOO GOOOO,, DO NOT DO NOT TRUST THESE PEOPLE WITH YOUR CHILDREN,, they drill holes the size of a chicago pot hole,, on top of that their top surgeon is HORRIBLE AT hos job,, they create problems with your child’s teeth and say they …

  60. I highly recommend this clinic to everyone. Brought in my children to Pediatric on Saturdays the dentists are awesome. My kids loved coming to the dentist with no fear. I have recommend friends and family to bring all family to this clinic. …

  61. After today’s experience and reading other reviews, I will be filing a complaint with the Minnesota Board of Dentistry. I suggest everyone else that has had a bad experience do the same.

  62. I can’t say anything negative for this office.The whole staff goes above and beyond for their patients. Trust me…this place is better than Delta Dental!

  63. Worst experience ever! I was a walk in sat there for three and a half hours, just for them to tell me they didn’t have enough time to pull a tooth. So if you want to feel unimportant and waste hours of your time go ahead and stop here. …

  64. Place is very unprofessional, the dentist are rude to patient’s. I had an 8:00 am appointment but wasn’t seen until 8:40 am. The room was very cold, which made me extremely uncomfortable. Intend to recommend 0!!!!

  65. The woman making my appointment was very helpful and accommodating to my busy schedule in terms of finding an appointment that worked for me. The staff at the office were very respectful and well educated. Great overall experience.

  66. I’ve been coming to dental associates of St. Paul for over 10 years. They have always taken well care of my teeth and have helped me with my oral health. Dental hygienists are very nice, however, some dentists don’t really talk to you, they …

  67. Went there 2 days ago. Couldn’t be happier with how quick I got in. Great staff and Dr. Galarraga was a great dentist. Most comfortable I have ever been seeing a dentist. Thanks to all there. My tooth was killing me!!All good now. Ahhhh….

  68. this is by far the worst dental office ive ever been to. the manager was very rude and unprofessional and when i was their\ir i listened to her scream at a man for bein upset about poor service. not under any circumstances would go here …

  69. I been waiting for about 2 months for a call to get my teeth pulled out and still haven’t got a call but my medical paid them over 2,000.00 for my services and haven’t received nothing. Been in pain for about 4 months.

  70. Dont go to this place! The dentists are butchers! They just want to pull teeth. I was swollen, they said they could pull my tooth. The problem is novocaine doesnt work when swollen! I am and have been in the worst pain, and they make you sign a waver so nobody is held accountable. This place should be shut down! Horrible

  71. Because the government pays them, they treat you like a government organization. No customer service, if you miss one appointment they act like you did it on purpose. But it’s ok, because you have no choices because they have a monopoly. …

  72. Terrible experience every Single time!
    You call and randomly get someone who answers the phone that is in a good mood! Otherwise guarantee a terrible scheduling experience and this isn’t because they …

  73. The ABSOLUTE WORSE DENTIST OFFICE EVER,, their lead dental surgeon is a complete scam,, he is unprofessional,, and filled my son’s black decaying teeth with filling the size of a new tooth,, the tooth should have been removed but because I …

  74. I haven’t had any nd experiences yet,, n I have had a lot of work done in my mouth!! Such as a full set of dentures n a partial set of dentures too!! I’m satisfied with the experience I have got from them,, it’s a great comfortable experience!!!!

  75. By far the best place ever, when you come here I suggest asking Raul and Thomas to work on your teeth. They did an amazing job and now I have the best teeth. P.s. they make a great time working with you.

  76. My husband was in awful pain all weekend. Monday morning I must have called 20 different places, even “emergency” dentists and not one of them would squeeze him in. I called this place and within an hour and half he was in a chair getting …

  77. Very professional, same day cleanings available, I was in within a week to have 4 cavities filled, back rooms are clean and sanatary and very friendly. I think a majority of the people that are rating had bad experiences may have had more …

  78. This is the worst dentist in Minnesota. They gave me an appointment and they made me wait for hours and send me home without an explanation. Their service is the worst of the worst and they will treat you inhumane and without compassion. …

  79. After a few bumps in the road on getting my dentures I spoke with the Practice Manager Missy. She was determined to make sure I was taken care of and had a great experience. Missy assigned me a new dentist, Dr. Galarraga, and he was great. …

  80. I had dental work done there this evening, and am very pleased!
    and wouldn’t hesitate to do another visit at this Dental Associates.
    The front desk reception staff was very professional and cordial.
    Dr. Ryan and J were awesome!! Feb 3, 2021

  81. I’m absolutely terrfied of the dentist and this was my first visit in nearly 8 years so I was very nervous. They were so nice! Everyone was really friendly and welcoming, quick but took time to explain and answer any questions I had. I would definitely recommend anyone to visit here

  82. Dental Associates of St Paul has been a fantastic dentist over the past few years for myself and my family. Everyone in our family see’s Dr. Jenna and she has been the best dentist I have personally ever visited. She focuses on educating …

  83. Unprofessional at best. The dentist was taking care of me and another person simultaneously. Rushed cares. Disregarded my concerns about being nervous. Disregarded the fact I couldn’t take their recommended pain medication because it …

  84. I had a great experience @ 62 my teeth are getting old and I have lost 4 teeth. I lost my front tooth and it has crushed my outlook of myself and this doctor repaired it to the root. i am so grateful. my partner of 11 years left me when it …

  85. I’ve had multiple (5)fillings come out after they put them all in in a hurry. [And another two, I am back editing this awful review.]
    Today after having a tooth pulled i get home and see a HUGE CRACK across the …

  86. I’ve hated every dentist I’ve ever gone to, until this one. I love their no nonsense, efficient work, you get in and out and they take good care of your teeth. They’re also always very friendly. They’re across town for me but it’s worth it.

  87. They do great work, my rating is based on my interaction with the front desk. I had to call to reschedule due to getting put on mandatory OT at work. They didn’t reschedule my appt like I asked, and just canceled it and just gave me a disgusting attitude/tone, things come up and I can’t always notify 24hrs prior.

  88. The place is dirty , they are racist. Especially with the immigrants. Never bring your children here ever again. Their service is poor as well. The ladies at the receptionist are the worst of the worst and the mangers as well. Just for future reference don’t bring your kids at all.

  89. My mom and I scheduled an appointment here a month in advance, and the morning of my appointment we were threatened that it would be cancelled if we didn’t get them x ray information. Why didn’t they tell us this a month ago when we made …

  90. My dentist always seems to be in a rush so that already tells me that they’re short-staffed. Man is great at multitasking and jumping between clients, but this also makes me question if they’re motivated on quantity work over quality work. …

  91. I had the pleasure of working with Dr. G, along with Kim, Linda, and Melissa. They took such great care of me and helped me love my smile, while also helping me not be so anxious about going to see the dentist. I’m very grateful for the …

  92. The entire staff at Dental Associates is very nice and welcoming, as well as extremely professional and helpful. My husband and I are new to this dentist, and we will definitely be back. We both saw Jenna and she is great! Overall, great experience!

  93. Dr. Ryan is hands down the best dentist I’ve ever had!!! Last year he got two teeth out for me within 5 minutes, today he got another out for me in under 30 seconds!!! I HATE going to the dentist and have horrible anxiety about even sitting in the chair but they are so efficient and kind about it! Wouldn’t go anywhere else!

  94. The manager Missy is exceptional as well as the dentist Dr Girgis he was amazing with both of my children. And the dental assistant Kaitlyn was also awesome she made what could of been a mess very comfortable Thank you for all you do . Ive been going here for 13 years and this is by far the best experience ever thank you all!!

  95. NOT A GOOD PLACE TO SEEK FOR EMPLOYMENT!! Recently there was a job opportunity for a Patient Care Coordinator role found in Indeed. Applied for the position and got the honor with an interview with an Operations manager name Melissa who is …

  96. Not friendly staff for kids , spent over a month trying to get the correct referral from them while my daughter was in pain. If you can go anywhere else , please do.

  97. Used to love coming here for my annual check up/work but after they switched dentists & staff you can definitely tell the difference. Very Unprofessional; the dentist is working with you and other patients simultaneously. I literally felt …

  98. I was so scared literally in tears about going and everything turned out just fine no pain! Staff are amazing and so kind. My kids are patients at this location as well we never had a bad experience.

  99. The front desk need to make detailed chart notes in their system when they have spoken to a patient over the phone. It’s ridiculous the amount of phone calls and texts I get over the same issue that has already been resolved by one staff …

  100. The best experience I have ever had! Thank you Erin! I cannot stop smiling. Erin was very kind and sweet when she was cleaning my teeth. Her professionalism and personality made me feel welcomed, cared for and I felt like I legit had …

  101. I went here back in September and paid my full bill out of pocket. A month later they charged me an additional $40 without performing any additional services to my teeth. They never tried to contact me by phone or email and instead sent me …

  102. I must say that I’m extremely HAPPY with my crown that they put in for me. It was my very front tooth, so it was quite critical to have it match my other front tooth, and it literally matches perfectly! Dr. Ryan was my dentist, and he did …

  103. Receive my routine cleanings and recently got a crown there. The team? Dr. Heller, Hannah, and Haley. Triple “H”! Superstars! Always great staff and the reason that I’ve been coming to Associated for 30 years!

  104. I was a bit concerned coming here when I saw the reviews but I had a nice experience. It may not be the most functional dental environment, a bit crowded in the room. My experience was good as far as the treatment from staff and quality of …

  105. Because I’ve missed appointments due to illnesses, when I came they made me sit and wait until all the people in the waiting room was seen before me!! I wouldn’t refer ANYONE to this place!!!!!!! I came today for a filling and didn’t even get treated!! 😡😡 …

  106. First red flag was walking into a dental clinic with no accessible doors! I took my grandpa who is blind and doesn’t speak English to get his teeth clean and two tooth extracted. He had a horrible experience with Dr. Ryan Pfundheller! We …

  107. I absolutely despise this place. 2x in one week they had me waiting 45+ minutes past my appointment time. The receptionists never have any idea what’s going on. The dentist’s don’t seem to care. Just want to hurry up and get done.

  108. Wasted.My.Time. I traveled 1 hour and a half from school to come to get my teeth cleaned and spent $30 to get here. I knew I had to come in early to do paper work and I came 20 minutes early to fill them to be seen exactly at 1:30pm which …

  109. If I could 0 stars I would. Scheduled my appointment months ahead of time, got a call in September to change my appt from 11AM to 8AM. They send me a text mid October changing it to 8:30AM without calling me to approve. I got a text to …

  110. I recently moved to St Paul from Iowa & I have never had a better dental experience than the ones I’ve had here at Dental Associates. I’ve had teeth pulled & filled & gave them 5 ⭐ overall for the quality of their work & excellent friendly service. Thank u!

  111. Came 10 minutes early to my appointment as instructed to finish paperwork yet still ended up waiting a whole HOUR after my appointment time to be seen. When they finally did take me back, the doctor basically popped in and said they …

  112. Jess was phenomenal! My son who is 1000% afraid of needles didn’t even flinch. She explains everything in a way a kid can relate. He was comfortable and happy. Thank you to all the staff for the amazing care

  113. I’ve been coming since the beginning of last year for cleanings and fillings and a root canal. Recently since I was unable to afford the crown, it fractured and I had to get the tooth removed. It was very difficult for me given my anxiety. …

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