Department of Ed Student Loans – UHEAA Borrowers Reviews ( 10 )
Can you say WORTHLESS. They send me a late notice about a month after I graduated. I email them can’t get any reception by phone due to storm and email is spotty. I tell them this and all they can say is call customer service. I FREAKING …
Absolutely terrible service. They sent a letter telling me to make payment where they would report my account delinquent after the Covid reprieve. I paid off the account in full the next day. They still reported me to the credit bureau as …
I missed a couple payments because I heard that student loans were put on hold due to COVID. Turns out it was not true for UHEAA. As soon as I found that out I paid what I had missed in full including the next months amount. That didn’t …
Call in with legitimate issues and a manager says someone will get back with me after researching the issue. 2 days latter No call, so I email them. I get an automated response to call them. They hold you hostage to their systems which do …
Everytime that I called someone would tell me something different. They also continue to charge and lose the paper work I continue to send them. Some people were more helpful than others but it is not a good situation when you hear …
I have been trying to get a lower payment on my loan since December! Here it is now, April. First, both fax numbers I was given do not work. Error messages every time. I call and they say did not get all documents. Then I email the …
This is one of the most unethical companies I have ever dealt with. I don’t imagine anyone reads reviews on UHEAA before getting a loan through them, but if you do, stay away! They refuse to provide information about my interest rate. I …
If I could give it 0 stars I would. After I paid off a loan with them they came back years after I paid it off and said there was an outstanding amount due of $1.86. I called and asked what that was for and they said it was some interest …
Wow, I am shocked to see poor reviews of UHEAA. They serviced my student loans for years and were always extremely professional and easy to get in touch with and had fantastic customer service and helped me to take advantage of all the …
Scammers that can’t prove they own the loan they are harassing me to pay. Claim I went to school in Texas.(I didn’t) Three different entities presumably associated with Uheaa that claim I should pay this loan are harassing me by phone …
Can you say WORTHLESS. They send me a late notice about a month after I graduated. I email them can’t get any reception by phone due to storm and email is spotty. I tell them this and all they can say is call customer service. I FREAKING …
Absolutely terrible service. They sent a letter telling me to make payment where they would report my account delinquent after the Covid reprieve. I paid off the account in full the next day. They still reported me to the credit bureau as …
I missed a couple payments because I heard that student loans were put on hold due to COVID. Turns out it was not true for UHEAA. As soon as I found that out I paid what I had missed in full including the next months amount. That didn’t …
Call in with legitimate issues and a manager says someone will get back with me after researching the issue. 2 days latter No call, so I email them. I get an automated response to call them. They hold you hostage to their systems which do …
Everytime that I called someone would tell me something different. They also continue to charge and lose the paper work I continue to send them. Some people were more helpful than others but it is not a good situation when you hear …
I have been trying to get a lower payment on my loan since December! Here it is now, April. First, both fax numbers I was given do not work. Error messages every time. I call and they say did not get all documents. Then I email the …
This is one of the most unethical companies I have ever dealt with. I don’t imagine anyone reads reviews on UHEAA before getting a loan through them, but if you do, stay away! They refuse to provide information about my interest rate. I …
If I could give it 0 stars I would. After I paid off a loan with them they came back years after I paid it off and said there was an outstanding amount due of $1.86. I called and asked what that was for and they said it was some interest …
Wow, I am shocked to see poor reviews of UHEAA. They serviced my student loans for years and were always extremely professional and easy to get in touch with and had fantastic customer service and helped me to take advantage of all the …
Scammers that can’t prove they own the loan they are harassing me to pay. Claim I went to school in Texas.(I didn’t) Three different entities presumably associated with Uheaa that claim I should pay this loan are harassing me by phone …