Depew is a family-run business providing the community of Newburgh, NY and surrounding areas with all of the oil, diesel, and propane home comfort services you need. We value good quality, hard work, and fantastic service, and that’s exactly what you get when you contact Depew. Not only do we sell, install, maintain, and repair oil, propane, and gas boilers and furnaces, but we also deliver heating oil, diesel, and propane.
| Friday | 8:30AM to 4:30PM |
| Saturday | 9 to 11AM |
| Sunday | Closed |
| Monday | 8:30AM to 4:30PM |
| Tuesday | 8:30AM to 4:30PM |
| Wednesday | 8:30AM to 4:30PM |
| Thursday | 8:30AM to 4:30PM |
5182 Route 9W, Newburgh, NY 12550
Very respectful of property.
Very helpful and professional!!
Very informative and thorough!
Professional driver
Yep. 150 delivery charge because there is a storm coming. Price gouge!!!
Very rude and poor customer service
Great people, always helpful, their driver is the best!!
Horrible service so rude stay away from this company they charge u for there mistakes
Very friendly on phone.
Previously installed gas heater works very well.
Thank you 🙏🏽 For your services …
Perfect service!
The best fuel company around!!!
Thank you great service 👍 …
On time. Never have had a problem
happy with the job and price
Made unauthorized deliveries and takes unauthorized money from my account.
Quick and efficient.
Very satisfied
Courteous and prompt
Excellent service
I have been treated rudely by an employee named Tiffany more than a few times.
Does a good job every time
Quick and easy! They are efficient !
Although they have decent prices for propane there courtesy towards the public is indignant I will choose never to go there again.
Fast delivery. Came the next day.
Very professional and efficient service. Thank You!
Great service.
Delivery was prompt and without drama, as they should be.
Lowest heating oil prices. Great service.
Mike was extremely helpful, knowledgeable, and pleasant. 👍😊 …
Came earlier than i expected.
Speedy friendly service
Gentlemen that came friendly and courteous! Nice to see these days
Excellent Prompt Service
Tommy was an excellent representative of your company.
This local, family owned business has provided my family with friendly, reliable service with great prices for many years.
Quick and discreet! Thanks for the great service.
They have have always been good to Rosiecki family
Plesnt, careful with equipment, friendly
This company is awful. They are over priced.The people who answer the phone are beyond rude. When you try to speak to someone thats actually in charge they refuse. This company will screw every customer over and not think twice about it.
Bad service, they rob people money like if the money you work for it’s coming from a tree. I found a better company and cheaper and my house stays warm!!!!!
Have been using Depew Oil for years and would highly recommend! Diligent service and great prices!
Best prices around and great service. The owners are reliable and reasonable. Love this company!
Always reliable fast service!
Friendly staff, the driver Sean is very
Nice,even when it’s freezing out!
I just have to thank depew energy co. for relieving of a stressful winter. They always fill my propane tanks well before my anxiety level goes into motion. THANK YOU!!!
Very friendly and efficient
Did great job explain how to use and warranties
Excellent service and reliable!!!
I highly recommend this company!!!
Site states business closes at 4:30 pm, I’m there at 4:10 to get 2 grill tanks filled and they said they were closed..false advertising should be illegal. I will be taking my business elsewhere!
Called 8:40 monday morning. Before noon propane delivered. My heroes
They came out and installed a propane tank for my home. The two workers did a great job and went above and beyond what was expected of them.
Eric B was very professional, friendly and helpful.
The prices are good and the staff is even better !! Never had an issue and I’ve been a customer for over a 10 years now. I highly recommend them!
The staff professionally and expeditously helped me when I unexpectedly needed two 100-lb tanks of LP for a construction project. I can’t thank them enough for their assistance!
Always on time with delivery – even with less than ideal weather coditions.
Great service! Very professional and prompt delivery!
Great Service , on time delivery , and prices are very good
Prompt service ..communicated well …answered all my questions…overall great job by Thomas
Very friendly staff. Easy to work with. Very happy with Depew
Jermey come over and got the job done when I had a problem with my gas stove. Thank you Jermey!
Jessica just lost you a long standing customer with her snide remarks and rude tone. I’ll spend my hard earned money elsewhere happily.
I’ve been a customer of Depew Oil since the beginning. Not only have they taken care of my commercial needs ex: off road & on road fuel, they have also taken care of my commercial real estate both propane gas & oil. Also, my personal …
Professional and efficient delivery today
Arrived promptly and was cordial!
IF YOU WANT A BLESSED ENERGY COMPANY
DEPEW IS THE RIGHT PLACE TO GO.ON TIME EVERY TIME. 24/7 I HAVE BEEN WITH THEM
FOR THE LAST 15 YEARS AND DON’T HAVE ANY THING BAD TO SAY ABOUT THIS COMPANY.#1 IN MY OPINION. 😀👍💯 …
Friendly and helpful staff from call request (beginning) to oil delivery (end).
They do a great job. Always on time, no major issues.
Everything was great from start to finish!
The staff at Depew have always been polite and provide excellent service on time!!!!
Thank you
Thank you for always been careful about my dogs and closing the gate afterwards.
The technician was professional ,focused and explained some of the nuances of my heating system
Sean was courteous and professional.
No stars they came and took my tank with no notification and no cause to take my tank bills were paid on time. According to them through a disagreement they had with the landlord that was separate from my account depew energy company and …
Love this Depew energy company.we don’t have worry about fuel ran out.service great👍 …
Long time customers! Great service department, we’ve never had a problem! Great prices and awesome staff! Highly recommended
Was a customer for over 4 years. I missed there 150 gallon mark by one gallon. So i got charged for a lot higher price. So now i will go somewhere else where i know the oil is cheaper.
I read the reviews and I didn’t really care because I’m the type of person that gives second chances and I really support local businesses but after calling in today to ask questions about being a potential customer I was treated very poor …
Been dealing with Depew Oil company for years now all of a sudden they want to change my oil tank (which had been inspected by my furnace installer 5 yrs ago) also change my whole vent pipe system instead of just cutting in a new air vent. Bunch of crooks and scammers.DO NOT USE THIS COMPANY! !!
Drivers are friendly and efficient, service tech are very knowledgeable and office staff are friendly and helpful.😊 …
Great customer service goes a long way. This company was super helpful both over the phone and when they arrived. Very professional and super nice. TY!
Excellent service – always immediately responsive to any special needs or requests. And very reasonably priced.
Depew energy is by far the best oil/propane supplier in the area ! They have helped me when I was in a jam and always treat me like family. The service is quick and friendly and I recommend them to all !!!
The people who answer the phones here are generally rude and mostly sound like insolent teenagers when trying to explain things. The owner’s wife is a real piece of work as well. I’ve heard her tell a cancer patient who needed fuel “sorry …
Best price, drivers are friendly and they follow the directions I leave when placing my order online.
Great service, never an issue. I use them for both home heating oil and propane.
The service is wonderful. One small suggestion however. The site says you are open till 4:30, when you are open till 4:00 only.
That should be changed as I just got caught up in that attempting to set up a delivery.
Thanks!
BEWARE!!! -0 stars Stay away!!!! RUDEST Customer Service EVER!!!! THESE people will said and twist your words to make them self look correct!!!! It’s not the first time we have had problems with them. I found another oil company with 4.5 stars rating. Guys do your homework and read the reviews.
Very nice guy very helpful.
We have used Depew for a few years now and we have always received reliable service. We call them tonight for service and they called us back within 15 minutes and had the problem figured out immediately. Thank you Depew.
I put a 1 star so I can leave a review. The guy there is RUDE and DISRESPECTFUL!!! He was calling me names and told my husband to get a JOB, mind you he has one, because we were late on our $180 bill which I paid today. Now, he refuses to …
Don’t bother . The oil is bad !! Got 150 gallons back in October . The oil we got had water and sludge in it . We had to have our strainer and filters cleaned 3 times and the furnace wouldn’t fire up correctly. Finally we got through that …
I was told not to use this company but I did because the previous homeowners used them. I will simply say… horrible experience. I won’t go into detail because I honestly can not put anymore energy into it. I would never, ever recommend this company.
I found him to be a very cóncencíous worker and a people person.
Always friendly, responsive, and the tech noticed potential issues and asked questions that shows that they care about what they do and that they are not just robots doing a job for the $$$. Excellent work. Thank you!
I have been a customer of Depew’s for quite some time and I love them!! great pricing ang very accommodating!! They are very good with making sure you as the customer are well taken care of! highly recommend using them for your needs!!!
Used them to install furnaces in 2 homes within 6 weeks of each other costing $10,000.00.
Called yesterday to have furnace serviced but was refused due to the fact that I don’t buy my oil from them!!!!!
Does anyone else get 2 refills a month? I get a delivery of 100 gallons every 2 weeks 🙁 i am a first time home owner. Not sure how often should the refills be.
I keep on getting charged $15 for something I never asked for Or was never told They knew I had an outside tank But failed to tell me there was an extra charge for additives
Great company very reliable
Great prices and great service……if your looking for a new oil company I would recommend Depew oil (Cheap Cheap Oil) to everyone…..I got my oil the next day, No hassle no worries….
great services, customer service go beyond and above Jessica the secretary is super helpful and charming to talk too makes things go smoothly and easy going when we need them. love them, i strongly recommend this company.
We have always found Michael courteous and friendly even sometimes trudging through 6 inches of snow and ice.
I was very happy with this delivery. There was snow and ice but they still delivered. Fast and thorough.
first tried porco because their tanks were here at our new place. they were kind of rude, mentioned extra charges right away, and didnt seem serious about filling our tanks/making us happy customers. needed my social security number and …
Worst company I have ever dealt with. Charged my card for a delivery at an adress i do not have and then told me they have to get payment fron the person who lives there before they can refund it. Then after getting payment now tell me they …
By far the best propane pricing. There was a billing issue, but it was resolved. Consistant automatic delivery. If you’re concerned about bedside manner, it depends on who you get on the phone 🤷♂️ …
Eric B was very friendly and professional
Depew Energy has been my fuel company for well over 10 plus years now. They have excellent customer service and prompt delivery. I have no reason to use anyone else. If your looking for a fuel company to meet your fuel needs for oil, propane furnace service then look no further.
Always delivery in a timely manner. All employees have been very Courteous when delivering ,when I stopped in the office or when I called for questions.
WARNING!!!!WARNING!!!!WARNING!!!!!
SCAM SCAM SCAM …
I’ve been a client for almost 3 years I have always gotten the best service I will recommend them any day anytime the best in town
Filled up my rv propane at Depew today. The guys who did the work were super friendly! The price was unbeatable! And the company went out of their way to make this muted (Covid) Memorial Day experience more fun by setting up a free gift …
HORRIBLE SERVICE! Trying to get an oil reading for a closing. Representative told me she “doesn’t have a time machine to know how much is in the tank.” Then when I asked to speak to her boss she put a real nasty individual Danielle on. She …
Very rude!! Was trying to get oil for my apartment and had been told that they only do 100 gallons lowest. That was okay, but since I needed 50 gallons I asked why I couldn’t get that, not pressuring them at all, I was already going to buy …
Super helpful and friendly every time I get a delivery. Always willing to help with any questions asked.
I’ve been with Depew for at least 5 years now. I’ve never had a problem and they have always been helpful with any question or issue.
Great customer service, professional, polite, helpful. I really appreciated the help with the 2 recent calls I had to make for service, and the great results, thank you!!
I called today to have my reg oil appointment moved up a few days.I thought i would run out if i didn’t do that.They delivered the oil within 1.5 hrs !!! How can u beat that?? I don’t care what the tone of a persons voice is when I call them,I care about performance and results.Thank you again Depew Energy,,,,,Happy holidays !!!!
Driver was good a real pro , woman in office was rude ,when I called to question the price which was $5.49 per gallon and I called 3 other places to check they were $4.99 per gallon she was rude and said too bad that’s the price , she wouldn’t even talk about a better price
We ran out of oil two days before Thanksgiving. After calling 3 other oil companies Depew was the only one who would deliver the day before the holiday. They were friendly and arrived early in the morning before I left for work and the …
excellent service by JM fast and I like it when they fill the tank and leave the bill at my door..👍❤️👍👍 some don’t do it thank you very much JM Blessings 2022 …
Our furnace was 20+ years old. We needed a new one. Not only is our new one great, but the tech who came out was friendly, did a nice clean job and was thorough in testing it to make sure we were up and running.
GREAT COMPANY AND AWESOME SERVICE!!
I ran out of propane the night before and didn’t realize (my fault for not checking the meter) I called and Jeremy said he’ll stop by during his route to fill my tank the next day! Couldn’t be more grateful
Just wanted to let people know that if you are looking for a oil company please go to Depew oil. I have been with them for over 20 years and I must say they have never let me down. They are very professional and their employees are very nice and will help you in any way they can. I highly recommend them
Drove their truck through the yard tearing up the grass and would not take responsibility despite photos and video of their truck driving through the grass.
Eric was polite, kind & very professional, it is a pleasure to have him back as our oil delivery person.
It’s unfortunate it has to come to this but I would definately think twice before using this company. If you don’t pay within 14 days of delivery they debit whatever account is on file without permission. On one occasion they were paid in …
Great service. My family has been using them for about 10 or 12 years now. I started using them when I moved back into the area as well! I’ve never had an issue and the prices have always been super reasonable. Would def recommend
We always have such wonderful service from Depew and love how much our wonderful delivery driver Michael goes above and beyond.
I actually just emailed you guys to say that your guys did a great job sealing my driveway, thank you
I’ve been a long time customer about 6 years now and the service is terrific! The staff is friendly and customer service was very patient when I had some questions and helped me out a ton. I’ve never had a problem with this company. I highly recommend them for great prices
Absolutely rude crooks of a company. I’m actually appalled at the remarks I got over the phone when trying to resolve an issue after they couldn’t figure out how to split the bill between me and another tenant on the property. When my …
Great crew, knew what they were doing. They got a big oil tank down a tiny stair with a turn, cut up the old rusted one and took it out, left everything cleaner than when they started. Thanks!
Depew Oil has always been fair, friendly and helpful to us. Have been with them for close to 7 years and never had any sort of a problem. They consistently have some of the best prices in the area, and their automatic deliveries have been timely. Highly recommend them.
I’m not one to write reviews. In fact, this is the first negative review I have ever written. That pretty much explains how disappointed I am. …
This was my first service experience regarding my furnace with DePew. Eric was curteous, friendly and very knowledgeable. Very efficient.
I called and spoke to Jessica in the office about a breakdown of billing for two separate properties that we own. She was kind enough to e-mail the billings and I was able to finish my paperwork for taxes. Her actions were above and beyond in customer service. Thank you so much.
Depew has always serviced our locations and also supplies my home. Amazing service, the staff is responsive and professional. Highly recommended.
My family has been a customer for over 10 years now and have never been let down by Depew! Very attentive service department, and always around when needed!! Unbeatable prices and friendly staff. Great business run by a great family!
We are longtime customers, for equipment, propane and service. We are very happy with the knowledgeable service and friendly prices. We highly recommend Depew!
I’ve used DePew since they came into the propane business. The staff is great. Friendly and easy to work with!! I highly recommend them!!
Bought a boiler from Depew in November 2018. They came in, installed it and it’s been working fine until today. I called in for service and was told that because the one year warranty was over Depew would not service it unless I am a …
I love this company.. The women that answer the phone are amazing amd the drivers are wounderful.. Id highly recommend this company to anyone I talk to.. Great services… Michael our delivery guy is amazing.. Company like these should be more of..
The customer service is excellent. I’ve been using them for 3-4 years and have never had to complain. Thank you
After our most recent delivery in February, My husband contacted the company to let them know there was something wrong with the gauge as it was stuck on 80%. They said no, and that we weren’t using as much to cook with…fine. We called in …
Depew Energy has been our trusted oil company for 7 years this winter and we’ve had no complaints! You can tell that they’re a family-owned business by their helpful and friendly staff. They offer good prices and keep the customer’s best …
Great service, friendly and called prior to assure.
Thanks for the great service and friendly smile!
Terrible business practices. I have been buying oil and propane from them for over 3 years. I spend several thousand dollars with them last year. The thank you I get from them is unexpectedly charging us for 2 years of propane tank rental …
Excellent service Thank you Delivered my oil and was gone before I knew it. Perfect delivery Thank you
Sean is always professional and helpful. He represents Depew well. Mike.
Always the most affordable and fast delivery! Can’t beat that!
Excellent, fast, reliable service. I had an emergency on two separate occasions and I called Depew Oil and both times twice they were there within an hour. The technicians knew exactly what the problems were and fixed the issues …
Ordered my propane yesterday
Delivered today!
The woman who took my order …
Only a week wait for a new tank. Install was fast and efficient glen was professional and knowledgeable. Very happy with service. Thank you depew.
I DO NOT KNOW WHO IS USING MY NUMBER. IVE NEVER HEARD OF THIS SERVICE AND OBVIOUSLY MY NAME ISNT NAVARRO
Depew is always prompt, friendly delivery people, and the office is always quick to respond to any requests.
I’ve been very happy with them for almost 4 years.
I’m actually super disappointed that I have to leave a bad review because I’ve used them for ages and never had a problem, that is until the last month. For the last 2 years I’ve had an auto delivery and auto pay set up for propane for …
I’ve been getting my propane from Depew for years. Everyone there is professional and great to deal with. The prices are fair and the staff is great. I highly recommend them!!
Friendly, affordable and easy. Will definitely be a repeat customer!
My family and myself have been using them for many years and they are an absolute dream to work with! The staff is always helpful and kind and the service is always on point. While no company is perfect, they do their absolute best at …
Depew has always been an honorable company…
But when I requested to be REMOVED FROM AUTOMATIC DELIVERY when I spoke to one of your representatives at that time I EXPRESSED NO MORE AUTOMATIC DELIVERIES …
Want to say depew sent out two tech’s to clean my boiler the were efficient clean and super polite and it was nice to hear aj training joe the proper way to check things out th …
These are very decent people who are reliable and nice. We get regular deliveries and the gentleman who delivers our oil, PJ is straightforward and a ‘salt of the earth’ regular guy. They also service our furnace each year with no problems in the many years of service.
This company is no longer owned by the two local Honest ambitious brothers That founded it as young men. Thanks for years of great service and fair dealings. This is a big company now so let’s see. So far prices are higher than the mom and …
We have been very pleased with this locally owned company. They offer prompt, reliable delivery at fair, reasonable prices. They are a full service company. We have our furnace cleaned yearly. It’s easy to get an appointment and the service …
I had to have my yearly tank inspection and the driver Eric B was excellent and professional. The company needs to do better at scheduling and time frames though.
5 Stars for Glenn. He came out on an emergency call on a late Sunday eve expecting to just fill my tank. He told me my tank wasn’t empty as I had thought but clearly something was going on as my heating system (for both heat and hot water) …
Always had good service, but gate was left open after oil delivery today. Glad I saw it before I let dog out or he would be gone.
Please make sure to lock and latch gate after delivery – thanks
Excellent customer service. Deliveries are made when on time.
My name is Angel Jr and I want to say the service from depew is always top 10 service from those who pick up the phone to those who service the boiler. This Morning, I met the most professionals, patient person in all my years with Depew. …
Very quick delivery… very nice in the phone and easy delivery setup…
I was having problem with gas fireplace and spoke with Customer Service Representative Jen who advised me that a technician would contact me in the next few hours to set up time to assess my problem. Technician Chris called as promised and …
Very happy with Depew Energy.
Michael F. is very nice and noleged person, he delivered the oil and explained questions about my oil burner since this is my first winter at Otisville area. Very pleased to have him.
Super price backed by an excellent and well respected company.
I can only give 3 stars since I was not there. I do know that even though we have asked for them not to deliver so early in the morning, he was done before 7am again
Love Depew they take good care of their customers.
I have been a customer of Depew energy since 2003. Recently, in the middle of a cold snap, I realized I was quite low on oil and didn’t know if I’d make it through the weekend. Letting them know that I had small children in the home, the …
Just want to thank Depew Oil for taking great care of my elderly parents. They had an oil tank emergency across the river and their own oil company could not fit them in for weeks. Steven at Depew received our call and they were there in …
Friendly and polite. Nice conversation while filling the tank! Would recommend!
Great service! Friendly, courtesy and quick. Highly recommend:)
They tried to renig on the contract but after I found my copy they honored it and apologized. Ever since then everyone has been good. The only complaint I have is that I’m on automatic delivery and their meter is wrong. Yesterday their side …
They are always professional, pleasant and punctual. A very easy company to interact with when needed. Jen goes above and beyond each time I speak to her. Lemuel fixes the issue the first time. Thank you.
I have been a customer for 18 years. Never had any problems. I remember when the parents use to sell flowers at their sight on 9W. …
He was very well informed and I will look for him again. He did a better job than anyone we have had previously. I was very happy. He was a professional and a pleasure to deal with!
Courteous, knowledgeable, punctual, displayed happiness to provide a service.
Of course Angelo and Steve did their job and more they were pleasant and knowledgeable and took me out and showed me what they did and also showed me the emergency shut off valve on the tanks if there should ever be a need to shut propane to house off which I did not know . So thank them again for me please they were wonderful .
Depew has the best prices around; the employees are courteous and professional.
Great pricing .. fast delivery… would recommend and definitely use again
We have been using Depew for several years and they are always dependable.
I called for service on a Friday at around 3pm and they were able to send someone to my house within a couple of hours. The technician was very knowledgeable and he found what the problem with my boiler was in just a couple of minutes. He …
Timely arrival , terrific knowledge base. Pleasant demeanor and problem solved.
This morning I made a service call to Depew energy for a hot water issue. The young lady was very polite and concerned about my problem and dispatched two very knowledgeable technicians to service my furnace. …
I have used Depew for 4 years & love them.. until this morning.. I am on auto delivery & I ran out of oil at 4:30 am, and it was -2 degrees, called left emergency message about being out of oil. I did not get oil until noon!!! I should have been the first delivery the truck made in the am but was not!!! Not happy 😡😢 …
We are very happy that we just switched to Depew from another local provider who continued to rate creep our propane. We called many other providers, but Depew had the quickest timeline, one of the best prices, and great customer service! …
Thomas M. was my service tech for my annual furnace cleaning, he was very polite and answered all of my questions. It was such a nice experience to have someone take the time to explain everything. …
called for a delivery on Monday told them I was low was advised to put in 10 gallons of diesel because they wouldn’t be able to get to me till Thursday. OK no problem I put in the 10 gallons .Thursday comes no phone call no nothing from the …
We have used Depew energy for 15 years Now, they were the only oil company that responded to our emergency for oil delivery when we moved into our home not realizing we had no oil in the middle of a very cold March! We recommend them to everyone we know because they are responsible and have the best customer service
We’ve been using them for years, never had an issue.
We were not home at delivery. Got a call from the driver prior to delivery. He was very polite.
Whew!!! The heat was stuck in the “on”position in one zone of my home (a new one on me!) and thank goodness Depew Energy is so awesome! The service tech was at my home that very afternoon and Tom fixed the problem immediately! So happy with their service!
Lem, Glenn and Tom did an absolutely fantastic job. They were all very professional courteous considerate and pleasantly respectful. It was very obvious that they take immense pride in the performance of their craft. My family and I are …
We receive excellent service from both the office and the field staff! Everything is on automatic fill and automatic pay and Depew just makes it happen so I am never without the gas I need. Really grateful for their excellence and pride in all they do!
This company sold out there no longer “depew” some Canadians there service is now horrible as of today we are dropping this company due to there lack in customer service and compassion go with someone else please save your time and $$$
Great service. Good people. Fixed my furnace at 3 in the morning. And delivered oil when we ran out. …
I have been using Depew for a couple years now.
I got a delivery and the price said 3.39 per gallon my normal is around 2.59 per gallon. I called in and the women I spoke with was rude. I did call in April …
We’ve been using Depew for about 8 years now.
JP is usually our delivery driver for heating fuel but unfortunately he wasn’t our driver today. …
I have been a customer of Depew Energy / Oil Co. for many years. They are the only providers of heating oil that I would ever use. I have benefited financially by enrolling in their price cap program, especially this year when fuel prices …
The service is great, and the representative handled my request quickly and professionally. Great job.
We used DePew as they had serviced the house we bought in 2015. For the most part there have been no problems, but we did have a few minor issues after furnace cleanings. Literally 2/3 of them were turning a ball valve to get heat back to …
Depew Energy’s emergency after hours team was great this past Monday, February 28th. We had a problem with our furnace and called, the young lady was very pleasant and understanding, and she explained how the repairman was out on several …
We couldn’t be any more pleased with the service and kindness that we receive from Jen and the staff at Depew. When the guys come with a fuel delivery that are so patient and understanding of the health issues here at our home.
I would highly recommend Depew Energy to anyone in need of a fuel company
Earlier today we realized that we had no heat or hot water. We have been with Depew for about 7 years so we made a quick call to Depew and Barb got us on their busy schedule. A few hours later we received a call from a very pleasant fellow …
I have been using Depew oil since I bought my house 21 years ago. They are reliable, always on time and have competitive prices. The office staff is very friendly and helpful and the drivers are always happy to be doing what they are doing! Thank you for all the years of awesome service!
Fast, clean & efficient. Driver skillfully maneuvers our steep & tricky driveway. We’ve never had an issue with a delivery & Depew always makes sure we’re set for fuel. I use the budget plan so I have no surprises. Happy all around 😊 …
The service tech was courteous and professional. Best prices too!
Very helpful. They come whenever I need them, when they can. Staff are very friendly and helpful.
Very professional but woke my wife at 745am. Best price per gallon anywhere.
I’ve been using Depew for my oil needs just about since I moved up here. The drivers/delivery guys are awesome. They are courteous and respectful of my home and property. The office staff on the other hand is really rude and disrespectful. On more than a few occasions I have found them to be very unprofessional.
Horrible company. Unfriendly customer service. Just rude. Don’t waste your time or money.
The guys very helpful the females don’t even talk to them they always and when I say always have attitude almost like they hate their jobs
No heat…on one of the coldest days of the year! I should have known better because shortly before we went to be my wife said: “Is everything OK with the heat? Because it seems a little cold.” I checked the thermostat and it was a little …
I have been with Depew for many years and I never had any issues with the service provided. The staff have always been very accommodating and professional from the office staff to the delivery drivers. My oil delivery driver JP is the best …
I became a new customer with Depew and it’s the best decision I made. The whole staff is always great and super accommodating. My oil delivery driver JP is very friendly and efficient. I’m very happy I switched over.
Working with Depew last one year! So far the great service, no complaints!
Call them on multiple occasions when I was in account setup & enrollment …
5 stars + to Jon, the best delivery person ever. Anyone who can navigate the WORST driveway, mine, deserves more than 5 stars, I can hardly back up my driveway! He’s always pleasant and really cares about his customers. I hope his …
I’ve been a customer for about 25 years and have never had an issue until now. I’ve always taken advantage of the Budget/Cap program. When I received my last auto delivery in March I noticed that my tank was not filled as usual. I kind of …
Fast delivery and good service. Eric b. The driver has good customer service and very friendly and knowledgeable.
I’ve used Depew for many years, and am usually very happy. Everyone has been very nice, and accommodating. Only little complaints, like they delivered to my house this morning at 6:37am. The dogs go crazy, and honestly, that seems too early …
I’ve had a long business relationship with DePew for 20 yrs now. For the most part they have been dependable, professional and fair prices. Jeremy has delivered to my home many years and is a really great guy. Chris made a delivery today …
Been dealing with them for years. Always professional and helpful with propane tank to the car. Great experience
Great job! I never worry about running out of oil on automatic delivery. Professional drivers who deliver when expected.
I usually like to be home when I get an oil delivery because the driver tends to overfill and it seeps out in my basement. I was happy to see that I had a competent driver that did a good job.
I’ve used the pure oil for years and I’ve lived here for 40 years I pre-buy to keep the cost down and amazed that they always manage to deliver even though my son and his friends are a bunch of motorheads that block up the driveway no complaints here
I’ve been using DePew for the 9 years I’ve lived in Newburgh. I’ve had only great experiences with the drivers including Sean M who made my last delivery. The drivers are always professional and personable. The same goes for the people that service my furnace even when it’s a rare emergency.
Representative was except exceptional he was polite and knowledgeable. He seem to be a very capable captain of his field. He is welcome here At any time. Thank you
The worst company to work with. Things have really gone down hill in the past few years. The manager is absolutely terrible and the customer service is horrible. I will never recommend again or use their services after being a customer for 8 years.
After maybe I would say 10 years I have had the worse experience the last 2 years. I don’t know who the young girl is in this office but I’m so frustrated with how many times she has messed stuff up from delivery , to scheduling at the …
Fatos made the process of signing up for Depew so easy & comfortable. He found the perfect fuel solution for my business and even showed up to the install, class act!
Jenn and AJ are the best! So professional and responsive. They are what gives Depew a good rating. …
If there was a way to leave no stars I would. I have been a loyal customer for almost 3 years. I recently moved to another supplier. I had over 40% fuel left in my 100 gallon propane tanks. I spoke to Pete their service manager and was …
Friendly and a clean delivery. Thank you! I might add that this was my first delivery and it was on schedule. Setting up my account in person was a pleasure and the office staff friendly and helpful. Answered all my questions to satisfaction.
I just called Depew, asking about price for heating oil, and when they could deliver to my area. The woman gave me the price but then said, the price can go higher on the day of delivery. What!? Every other oil company I’ve called today, …
I never have an issue getting someone on the phone and they deliver fast! Great service. Office staff are awesome, so friendly and treat you like your business is important. They deliver when they say they will. Love them.
Fatos is one of the best people I’ve ever met! Makes it feel like I’m dealing with someone who is like family to me, not just someone who’s trying to sign me up for my propane services. I have a friend of mine who has vouched that he is …
Outstanding customer service!!!! Thank you so much.
Suffice to say that Depew went above and beyond for a recent issue we had with our furnace. Highly recommend them.
Just signed up for propane for my business with Depew and the process couldn’t have went any better! Fatos reached out and catered to all my needs for my business with a great deal and Steve and the service crew swiftly and professionally …
My real name is John S.
My experience with my latest service with Depew went very well.
Lem is an experienced mechanic and did a great job. …
This is a horrible company. For years they’ve not been reliable. They wait until my tank is literally empty before they fill it up. I have auto delivery. They “lock” you in an affordable price for only 6 months and charge you market …
I needed a propane tank to be installed and connected to my gas stove. I had to cancel twice before having them come out due to delivery issues. Throughout all of the delays, they came to install and were super nice and professional. …