TERRIBLE EXPERIENCE. DOCTORS HAVE NO EMPATHY. MY TWINS WAITED A WEEK FOR LAB RESULTS TO BE READ FOR A PRESCRIPTION FOR ACCUTANE. WHEN THE OFFICE FINALLY ORDERED IT, AFTER FIVE DAYS, I WAS UNABLE TO AFFORD IT. IT TOOK A VISIT IN PERSON …
Stop Overbilling clients. Stop Charging Fraud Charges to Insurance company. When I leave, My wife’s bill is paid and then we get another bill for asking questions. STOP OVERCHARGING.
Everything was going fine until problem happened to the system, I was charges late fees, and I then cancelled all the appointment. Now a problem with my daughter info in the system. Not happy at all.
Dr Kapoli and Dr Rusonis the best although Dr Rusonis has since retired. He will be missed! Will only use Dr Kapoli as she is attentive and shows a genuine concern.
I have had surgery 2 times with Dr. Dawn. Awesome bedside manor along with his assistant Tracy. The front office is very efficient and friendly. I would recommend Dr. Dawn and this facility very highly.
Only problem was that I had to wait almost 30 minutes to see Dr. K. I called office later in day and never heard back from Dr. Kuppalli or nurse Kate. I’m still waiting to get return call.
I have had a rash around my nose for 6 months and it seemed to progressively get worse. So, I decided it was time to go see a dermatologist, thinking that it can’t get worse than what I had. Upon talking to a dermatologist I was diagnosed …
I was treated very professionally and the doctor acted promptly to see to my needs. Dr Etter was very clear and explained everything to my satisfaction.
Dermatology & Advanced Skin Care has been extremely helpful. The doctors and assistance are friendly and provide you with all the details that you need and want from the visit.
Two failed attempts to biopsy a problem mole. On the first attempt they did not remove enough material (from my head) and the results were inconclusive, and on the second attempt they couldn’t find the spot they had sliced a chunk off of …
Dr.Rosones is the Best and most qualified doctor in this practice..
I’ve been going to this practice since 2011 and have always had wonderful treatment and results with Dr. Rosones ! …
Everyone was incredibly friendly, worked really well together and made the experience very quick and easy. I wouldn’t go anywhere else for my dermatological needs.
I have referred friends to Dr. Kuppalli in the past & will continue to do so. The staff at Dermatology & Advance Skin Care excel in medical care & interpersonal skills.
I hate dermatologists. They instruct innumerable patients to just use corticosteroid ointment to mask their symptoms instead of doing anything about the root cause. Long-term use of corticosteroids is associated with osteoporosis so they …
I figured it was only just that I share my experience with Dermatology & Advanced Skin to balance the negative reviews. I see Dr. Kuppalli so I can only speak of my experience with her and office staff. When checking in, everyone is always …
Dr was very knowledgeable and patient, She listened whenever I had questions and answered everything thoroughly. I was very happy with my experience there.
It took two hours to fill out the forms required for an initial appointment. They were filed and no one looked at them.
I was not able to fill the forms out online because I needed at “security code” that was not available on the weekend. Login system needs a review.
Has been my family’s dermatologist for over 25 years and not once in that time have i been seen at the time of my appointment. While not the most important part of a practice, punctuality must figure in somewhere.
Front desk was friendly. I was called back to the examination room on time and examined in a thorough, professional manner. The whole experience met all expectations.
If you should happen to call Dermatology and Advanced Skin Care, ask to see someone other than Nurse Practitioner Nichole Reagle. She has absolutely no time for patients. When our experience was mentioned to other staff members, the …
Dr. Krupali was nice. But to get prescriptions nurses are a nightmare to deal with. My appointment was months ago and I am still waiting for them to square away my prescriptions. They do not care a bit about patients and care about the business. Worst service ever.
Nichole was completely professional and caring when I saw her. She understood my concerns with a “new suspicious mole” after I had had surgery for squamous cell carcinoma. She acted promptly, removed the mole and sent it for biopsy. I …
I have never had a bad experience here. The receptionists are always professional and polite, as well as the nurses. Dr. Girardi is a gem of a doctor and I highly recommend him to anyone!
They were super fast, I was out of there in 20 minutes, which included an exam and an in office procedure . The NP Meredith was wonderful , explained everything clearly and in detail . Highly recommend.
PA Esther is fabulous. She’s thorough and knowledgeable and super kind. Thanks for great care. The front office staff is super helpful as well. Thanks for a wonderful service.
This was my first annual screening with Esther Cohen. She was lovely! Also very thorough! Nice office. All COVID practices in place. See you in a year!
WHAT a scam office. I paid my bill in full, as usual they HARASS me for: $60, $50 saying if I ask a question during my treatment I’m charged another visit after I leave. HORRIBLE BUSINESS PRACTICES. Each VISIT: They start calling and sending threats to collection.
I have had an excellent experience with this practice. Courteous office staff. Attentive assistants and competent care by the doctor I saw. I did not have to wait long in the waiting area and everything went smoothly. I would highly recommend them to others.
I have by the doctors in the. Dermatology & Skin Care. Practice for many years. I trust Dr. Kuppalli implicitly. She always recognizes me. She is polite, kind, and very compassionate. I am very grateful for her care.
Excellent practice and friendly staff members.
Dr. Gerardi is very professional and kind.
He is very precise and accurate with a full body skin cancer check. …
Today, I had a job interview there and called the Practice Manager to let her know I’ve been in a car accident and needed to reschedule the interview. Instead of being concerned, she simply said in a very rude tone “well when you want to …
Was shopping around for a dermatologist for my son and wanted to have a try on this one because of the convenient location. Made an appointment and was told we can cancel it ANYTIME (the representative never mentioned there will be a charge …
I had been a patient at this place for about 3 years. It was bearable at first and I chalked it up to average service. However things went downhill in 2012 when a young resident/MD saw my condition and rendered no real diagnosis. I left the …
I used to see Amy Spangler there and she was terrific. Unfortunately Amy’s not there anymore. My experience was similar to Lowells. although he was much more generous in his ratings. I saw Michelle Cote who also spent about 5 minutes with …
The waiting time was reasonable. Staff are all courteous and professional. I tried the patient portal and had a difficult time. We go annually and will continue
Arrived 15 min early for my appt to make sure paperwork was complete. 1 hour and 15 minutes AFTER my appointment time and no sign of the doctor. The MA told me he had no one else there. Is he old and forgot he had patients? Rearranged my …
Super quick and efficient. Arrived 20 minutes early, filled out new patient paperwork, was seen by a doctor for a few skin things and was out the door before my official appointment start time. Was also able to get an appointment really quickly. The end.
I’ve been going here for years while it was under the practice of Dr. Rusonis. First time back in three years, and apparently it’s under new management, and it’s AWFUL! My full body exam seemed rushed and I was told I had a spot that was …
My son was a little anxious about meeting with the doctor since I could not accompany him. However, he said things went well. The doctor took her time and went over his questions and concerns and even took notes for him to bring home to make sure he got things right.
Easy to schedule an appointment, waiting room is spacious and social distancing is well maintained. Staff wore masks and the exam was thorough and quick. It was a simple process, a safe environment, and efficient but thorough appointment.
This practice is extremely efficient and sensitive to patients’ needs. Their Covid protocol enforcement made me very comfortable. Dr. Kuppalli spent the needed time answering my questions and concerns.
She is very caring and sensitive for my well being.
The staff and doctors are professional except for the front office staff and office manager. I had a dispute about insurance billing which took 10 minutes to resolve and the office manager marked me as late. They gave my appointment spot to …
I normally see Dr. Kuppalli and I highly recommend her. On two occasions I have had to see Dr. Girardi because she was not available. Today was the second time and I had the exact same experience as the first. He was not interested in what …
This is a large practice with several core doctors and what seems to be a rotating staff of newer doctors. With that said, I’ve been seeing Dr. Kuppalli and really like her approach, her bedside manner, and her expertise. I’ve been seeing …
I’ve had three appointments here so far. I’ve never waited more than 20 minutes after my appointment time to see the doctor. He’s very nice and professional. He treats me like his most important client, takes time to answer all my questions and shows no sign of impatience.
Easy to schedule appointments. Less than 5 minutes wait in the socially distanced waiting room. Dr. Kuppalli communicates well & has an upbeat vibe. The assistants are also great. Outstanding staff, organization and experience.
Very organized and caring. Love Dr Kuppali. So very nice, kind and personable. Front desk is great, appt was on time, though I was never rushed during my appt.
I highly recommend Advanced Dermatology on University Blvd. The staff are extremely professional, yet friendly. The office follows Covid safety practices to keep everyone healthy. …
Wait time was short to be seen, everyone was very professional, caring, friendly and listened to and addressed my concerns. I am not a good patient and the doctor was very patient with me and talked me through the freezing treatment I had done.
I wish I could give them zero stars. The front dest people were rude and nasty. I walked in for my first time visit and they didn’t greet a single person who walked in. I was unsure on if there was a tablet, or paper or however to sign in. …
Dr. Kuppalli is an excellent dermatologist! She takes her time to make sure any marks or moles need to be removed or not necessary. I made my appt for 1 mole and she was kind to look at 2 other concerns I had. Definitely trust her, she is thorough and would definitely recommend her. Kathy Hare
I started going here when I moved to Howard County. Every time I went in for a yearly skin check, they took three mole samples every single time—each of which left a decent size scar. Once, a mole came back as maybe having pre cancerous …
I’ve been coming to this center for many years. Dr. Kuppali has been my dermatologist for the last 4 years. She has the best bed side manners that you could ever want in a doctor. That’s a great quality and that’s one of the main reasons I love having my dermatological care provided there.
NP Sagal was very kind and listened to my problems. Treatment for my condition remains to be seen but her recommendations were logical. The waiting room was set up for great social distancing and office staff were nice. I was recommended by a friend and would recommend them myself.
Great experience! Friendly staff!! Dr Kuppalli was awesome! I arrived late and she was willing to keep my appointment which I am very grateful. Dr Kuppalli thoroughly explained my medical condition and established an effective treatment …
I was, to say the least, trepidatious. The receptionist was welcoming, friendly, and professional. The wait was short, soon I was in the hands of a welcoming, friendly, and professional nurse. After an acceptably longer wait in an …
I had a concern and wanted an appointment as soon as possible. The great office staff scheduled an early morning appointment for the day after I called. I saw Dr. Girardi., who was caring and thankfully, after examining me, found no reason for concern. What a wonderful provider.! Thank you!
This office has major communication issues. You need to make sure you take care of “everything” when you are with the doctor. Take a note/list with you.bOtherwise, getting in contact with someone in the office is the hardest thing. They …
My husband and I are very pleased with Dr. Dawn and Esther Cohen, PA. Ms. Cohen provides an extensive and thorough body scan; it is the best scan we have ever received. My husband has seen Dr. Dawn twice for surgical procedures to remove …
I had actually left this practice a few years ago because of the wait times for appointments and in the waiting room. My PCP suggested I go back to see Dr. Girardi and I’m glad I did! I was able to get an appointment in less than 2 weeks. …
I love this place. I’ve been coming here my entire life (in my mid-20s now).
I have seen Dr Kuppali and Meredith Sagal, CRNP.
They both are knowledgeable with great bedside manner. …
My wife recommended that I see our family’s Dermatologist, Dermatology & Advanced Skin Care, for a full body scan. I saw Ester Cohen, PA, who was very knowledgeable and thorough. Without prompting from me, Ester quickly identified areas …
This practice is extremely efficient and sensitive to patients’ needs. Their Covid protocol enforcement made me very comfortable. The doctor spent the time answering my questions and concerns. So long as you are willing to set up an appointment one year in advance for annual screening, you will have no problem getting in.
I have always experienced excellent medical care from this office. The only thing keeping this from being a five star review is the problem getting anyone to answer the phones there. When I received an email saying my appointment needed …
I have been a patient at this clinic for about 4 years. I had a visit with Dr. Smitha Kuppalli on 6-4-21 for a regular full-body scan. This was the first time I had been seen by her. She and her assistant Katie were both great. They were …
A bit of rough start after getting an appointment from the Director & then being told; ” he only penciled it IN & someone put another name IN with INK & your appointment was cancelled without contacting you.” I did get an expedient …
I really enjoyed my visit with this wonderful doctor. All of the staff are warm and kind. My doctor , Dr Gerardi, was absolutely respectful and extremely knowledgeable of my diagnosis and subsequent procedure. I will highly recommend this …
Great team with no delays. I arrived about 1/2 hour early and was out the door 5 minutes after my appointment time! While this time was better than past years, they are generally right on time. My routine exam was thorough and professional.
My actual visit was quick and efficient and I felt like the Dr was polite and knowledgeable. My only negatives with my experience were mostly before I saw a doctor. Calling to make the appointment I was met with a dead end voice recording …
Nicholas is very Professional and Helpful, but the rest of the team, especially via text, was patronizing, disrespectful, unhelpful, late to do the work they needed to do, and delayed my prescription on numerous occasions. Very frustrating …
Incredibly clean establishment. Friendly staff, felt welcomed from the moment I walked in to the time I left. Meredith was thorough and made me feel at ease throughout the process (general skin check/ removal of suspicious mole). I can’t …
Excellent experience. Everyone was kind, welcoming, accommodating and professional, from on the phone, to the front desk , back in the treatment room and back hallways . Dr. Smitha Kuppalli was exceptional! …
The whole visit took a total of 29 minutes! The staff at the front desk was so accommodating and personable. The appointment was called so fast that my son had already been taken to the back while I was finishing filling out the last forms! …
Melanie was great! The whole practice has changed since I was there almost 2 years ago. She listened to all my concerns and I got in with barely any wait. The one thing I didn’t like was they send you back to the front desk now when …
Dr. Kuppali is a good dermatologist, but a good regiment is pointless if you can’t get a hold of anyone to get refills. Patient Portal, voicemails, etc… None of it gets any movement. CVS can’t even get a hold of them. I’ve missed 3 doses …
BECAREFUL with this business. Every visit I leave after PAYING IN FULL. They contact me via additional fees owed. It’s continuous bad billing. NEVER going back. SCAM ALERT
When there are so many complaints regarding the lack of responsiveness to phone calls to this office, you know that is a serious concern. I have been going to this practice for several years because my doctor there is absolutely amazing! …
Dr Kuppalli was fantastic and made my procedure painless today. The staff assisting was supportive and kind. I would recommend her to family and friends!
I have had a scalp issue for over 40 years on and off. When I moved to MD from VA, I had seen 5 different dermatologists over the years. PA Cohen had
incredible insight and knows her medications. …
(SCAM ALERT) I am very disappointed in the professionalism and patient respect this office has shown. As a cash paying customer the price is listed and is charged at the time of the visit. I received my care with a 5 five minute office …
Discrimination and TERRIBLE customer service. Last year they sent my prescriptions to a pharmacy 40mins away from my home and I had to drive to pick them up. Now they’re lying about my appointment times. I had one visit in 2021, no issues …
I used to love this practice. Dr Rusonis was a kind and compassionate man. He cared for my issues, but also treated me with kindness and respect. The practice has changed since he retired. The staff will hang up on you, cancel your …
Excellent service!!!
Very thorough!
Excellent attentive care.
Nothing short of amazing!
Great, caring, knowledgeable staff.
Very friendly, professional staff.
Dr. Girardi is the best!
Friendly,efficient highly recommend
I came to this place 2 time never ever come back again too slow Waite long long time
They are all very caring and professional.
Very happy with the service, friendly and environment friendly.
Staff was very friendly & communicative.
Prompt service, friendly and efficient appointment!
Prompt, professional and efficient doctors and support staff.
Friendly staff. Efficient office. Did not have long wait to be seen.
Very profesional, made me feel right at home!
Wait times were minimal. Returned my phone calls.
Very professional and kind! Nice doctor and assistant!
Wonderful staff! Very attentive, kind and thorough.
Great place for dermatology issues! They are skilled and they are understanding
Dr. Girardi is great. He’s kind, knowledgeable, and efficient.
Friendly, efficient, respond to specific problems, clean environment and professional. Will return next year.
My experience with this practice is very good and Dr. GIRARDI is outstanding.
All staff are knowledgeable, timely, and care about their patients.
Seen on schedule and exam was professional
Paper work was too long but this could be due to the fact that I was not seen for a few years
Dr. Kupalli is very skilled and personable. Excellent care!
What a very pleasant and professional office. They have ways fulfilled my needs.
Very professional and efficient. Waiting time was minimal and consultation was thorough.
Friendly and cheerful staff. First time being there. Process was quick and simple.
Highly recommend this establishment.They are respectful and effective for all your dermatological needs.
Experience with Doctor Kuppalli and her assistant Addy was great and very professional.
They provide great care, been going there over a decade.
If you enjoy waiting 30 minutes to an hour after your appointment time to be seen by the doctor, this is the place for you.
Terri was a wonderful technician and keep me informed through the entire process. Great Job!!
Always efficient and pleasant. If you have to be examined from head to toe by a medical professional this is the place to be!
The Doctor was great and his staff are friendly 100% very happy A+++++
Wonderful staff and the physician was warm and terrific in her bedside manner!@
Dr Kuppalli is the best!!! She listens closely, never rushes, and exudes warmth and care.
I am very satisfied with the quality of care and results from my visits with Dr. Hart! She is very knowledgeable and professional.
Excellent . No long waiting and the Dr answered all my questions. Loved my visit.
TERRIBLE EXPERIENCE. DOCTORS HAVE NO EMPATHY. MY TWINS WAITED A WEEK FOR LAB RESULTS TO BE READ FOR A PRESCRIPTION FOR ACCUTANE. WHEN THE OFFICE FINALLY ORDERED IT, AFTER FIVE DAYS, I WAS UNABLE TO AFFORD IT. IT TOOK A VISIT IN PERSON …
Stop Overbilling clients. Stop Charging Fraud Charges to Insurance company. When I leave, My wife’s bill is paid and then we get another bill for asking questions. STOP OVERCHARGING.
Fantastic experience, friendly and professional staff at all levels. Felt extremely valued as a patient
The medical care is top notch, the service is great, and they always do their best to squeeze you in when there is an emergency.
The office is well run, everyone is friendly. The doctors take time to answer any questions you may have.
Everything is handled very thoroughly and professionally. Good attention is given to all suspicious spots. Quite happy with this group.
Very comfortable with Dr. Kuppalli. Excellent info and careful attention. Note: the overall practice is busy!
This visit was handled efficiently and rapidly. I was in and out within 20 minutes of my arrival. The staff was courteous and pleasant.
Everything was going fine until problem happened to the system, I was charges late fees, and I then cancelled all the appointment. Now a problem with my daughter info in the system. Not happy at all.
Dr Kapoli and Dr Rusonis the best although Dr Rusonis has since retired. He will be missed! Will only use Dr Kapoli as she is attentive and shows a genuine concern.
I have had surgery 2 times with Dr. Dawn. Awesome bedside manor along with his assistant Tracy. The front office is very efficient and friendly. I would recommend Dr. Dawn and this facility very highly.
First visit ever to a dermatologist and it went very smoothly and efficiently. Dr G and his team are knowledgeable and gave great advice.
Only problem was that I had to wait almost 30 minutes to see Dr. K. I called office later in day and never heard back from Dr. Kuppalli or nurse Kate. I’m still waiting to get return call.
I have had a rash around my nose for 6 months and it seemed to progressively get worse. So, I decided it was time to go see a dermatologist, thinking that it can’t get worse than what I had. Upon talking to a dermatologist I was diagnosed …
Staff was courteous and timely. Merrit Sagan was professional and listened. Made the procedure easy.
I was treated very professionally and the doctor acted promptly to see to my needs. Dr Etter was very clear and explained everything to my satisfaction.
Dermatology & Advanced Skin Care has been extremely helpful. The doctors and assistance are friendly and provide you with all the details that you need and want from the visit.
Two failed attempts to biopsy a problem mole. On the first attempt they did not remove enough material (from my head) and the results were inconclusive, and on the second attempt they couldn’t find the spot they had sliced a chunk off of …
Dr Girardi is friendly and does a careful, thorough exam. The assistants and staff are professional and courteous.
Grace did a great job with my Blue Light treatment. She was pleasant and made the treatment easy.
Dr.Rosones is the Best and most qualified doctor in this practice..
I’ve been going to this practice since 2011 and have always had wonderful treatment and results with Dr. Rosones ! …
Everyone was incredibly friendly, worked really well together and made the experience very quick and easy. I wouldn’t go anywhere else for my dermatological needs.
I have referred friends to Dr. Kuppalli in the past & will continue to do so. The staff at Dermatology & Advance Skin Care excel in medical care & interpersonal skills.
I hate dermatologists. They instruct innumerable patients to just use corticosteroid ointment to mask their symptoms instead of doing anything about the root cause. Long-term use of corticosteroids is associated with osteoporosis so they …
Took me to the exam room right on schedule. Pleasant and competent staff. One of the best medical visit experiences I’ve had.
Dr. Girardi is knowledgeable, thorough and friendly. I felt very comfortable during the exam and I would definitely recommend him.
Thanks
I figured it was only just that I share my experience with Dermatology & Advanced Skin to balance the negative reviews. I see Dr. Kuppalli so I can only speak of my experience with her and office staff. When checking in, everyone is always …
Medical Assistant was very friendly and Meredith was fantastic. Explained everything thoroughly and ensured I was comfortable the whole time.
Dr was very knowledgeable and patient, She listened whenever I had questions and answered everything thoroughly. I was very happy with my experience there.
It took two hours to fill out the forms required for an initial appointment. They were filed and no one looked at them.
I was not able to fill the forms out online because I needed at “security code” that was not available on the weekend. Login system needs a review.
Has been my family’s dermatologist for over 25 years and not once in that time have i been seen at the time of my appointment. While not the most important part of a practice, punctuality must figure in somewhere.
Front desk was friendly. I was called back to the examination room on time and examined in a thorough, professional manner. The whole experience met all expectations.
If you should happen to call Dermatology and Advanced Skin Care, ask to see someone other than Nurse Practitioner Nichole Reagle. She has absolutely no time for patients. When our experience was mentioned to other staff members, the …
Dr. Krupali was nice. But to get prescriptions nurses are a nightmare to deal with. My appointment was months ago and I am still waiting for them to square away my prescriptions. They do not care a bit about patients and care about the business. Worst service ever.
Dr. Gilraldo and Chris are great. The office has alot of issues. Never talked to a real person when calling in.
Nichole was completely professional and caring when I saw her. She understood my concerns with a “new suspicious mole” after I had had surgery for squamous cell carcinoma. She acted promptly, removed the mole and sent it for biopsy. I …
I have never had a bad experience here. The receptionists are always professional and polite, as well as the nurses. Dr. Girardi is a gem of a doctor and I highly recommend him to anyone!
They were super fast, I was out of there in 20 minutes, which included an exam and an in office procedure . The NP Meredith was wonderful , explained everything clearly and in detail . Highly recommend.
PA Esther is fabulous. She’s thorough and knowledgeable and super kind. Thanks for great care. The front office staff is super helpful as well. Thanks for a wonderful service.
This was my first annual screening with Esther Cohen. She was lovely! Also very thorough! Nice office. All COVID practices in place. See you in a year!
WHAT a scam office. I paid my bill in full, as usual they HARASS me for: $60, $50 saying if I ask a question during my treatment I’m charged another visit after I leave. HORRIBLE BUSINESS PRACTICES. Each VISIT: They start calling and sending threats to collection.
I have had an excellent experience with this practice. Courteous office staff. Attentive assistants and competent care by the doctor I saw. I did not have to wait long in the waiting area and everything went smoothly. I would highly recommend them to others.
I have by the doctors in the. Dermatology & Skin Care. Practice for many years. I trust Dr. Kuppalli implicitly. She always recognizes me. She is polite, kind, and very compassionate. I am very grateful for her care.
Excellent practice and friendly staff members.
Dr. Gerardi is very professional and kind.
He is very precise and accurate with a full body skin cancer check. …
Today, I had a job interview there and called the Practice Manager to let her know I’ve been in a car accident and needed to reschedule the interview. Instead of being concerned, she simply said in a very rude tone “well when you want to …
Was shopping around for a dermatologist for my son and wanted to have a try on this one because of the convenient location. Made an appointment and was told we can cancel it ANYTIME (the representative never mentioned there will be a charge …
I had been a patient at this place for about 3 years. It was bearable at first and I chalked it up to average service. However things went downhill in 2012 when a young resident/MD saw my condition and rendered no real diagnosis. I left the …
I used to see Amy Spangler there and she was terrific. Unfortunately Amy’s not there anymore. My experience was similar to Lowells. although he was much more generous in his ratings. I saw Michelle Cote who also spent about 5 minutes with …
trying to call no one will call back??
I really love the place , What i going on??
The waiting time was reasonable. Staff are all courteous and professional. I tried the patient portal and had a difficult time. We go annually and will continue
Arrived 15 min early for my appt to make sure paperwork was complete. 1 hour and 15 minutes AFTER my appointment time and no sign of the doctor. The MA told me he had no one else there. Is he old and forgot he had patients? Rearranged my …
Super quick and efficient. Arrived 20 minutes early, filled out new patient paperwork, was seen by a doctor for a few skin things and was out the door before my official appointment start time. Was also able to get an appointment really quickly. The end.
I’ve been going here for years while it was under the practice of Dr. Rusonis. First time back in three years, and apparently it’s under new management, and it’s AWFUL! My full body exam seemed rushed and I was told I had a spot that was …
My son was a little anxious about meeting with the doctor since I could not accompany him. However, he said things went well. The doctor took her time and went over his questions and concerns and even took notes for him to bring home to make sure he got things right.
Easy to schedule an appointment, waiting room is spacious and social distancing is well maintained. Staff wore masks and the exam was thorough and quick. It was a simple process, a safe environment, and efficient but thorough appointment.
This practice is extremely efficient and sensitive to patients’ needs. Their Covid protocol enforcement made me very comfortable. Dr. Kuppalli spent the needed time answering my questions and concerns.
She is very caring and sensitive for my well being.
The staff and doctors are professional except for the front office staff and office manager. I had a dispute about insurance billing which took 10 minutes to resolve and the office manager marked me as late. They gave my appointment spot to …
I normally see Dr. Kuppalli and I highly recommend her. On two occasions I have had to see Dr. Girardi because she was not available. Today was the second time and I had the exact same experience as the first. He was not interested in what …
This is a large practice with several core doctors and what seems to be a rotating staff of newer doctors. With that said, I’ve been seeing Dr. Kuppalli and really like her approach, her bedside manner, and her expertise. I’ve been seeing …
I’ve had three appointments here so far. I’ve never waited more than 20 minutes after my appointment time to see the doctor. He’s very nice and professional. He treats me like his most important client, takes time to answer all my questions and shows no sign of impatience.
Easy to schedule appointments. Less than 5 minutes wait in the socially distanced waiting room. Dr. Kuppalli communicates well & has an upbeat vibe. The assistants are also great. Outstanding staff, organization and experience.
Very organized and caring. Love Dr Kuppali. So very nice, kind and personable. Front desk is great, appt was on time, though I was never rushed during my appt.
I highly recommend Advanced Dermatology on University Blvd. The staff are extremely professional, yet friendly. The office follows Covid safety practices to keep everyone healthy. …
Wait time was short to be seen, everyone was very professional, caring, friendly and listened to and addressed my concerns. I am not a good patient and the doctor was very patient with me and talked me through the freezing treatment I had done.
I wish I could give them zero stars. The front dest people were rude and nasty. I walked in for my first time visit and they didn’t greet a single person who walked in. I was unsure on if there was a tablet, or paper or however to sign in. …
Dr. Kuppalli is an excellent dermatologist! She takes her time to make sure any marks or moles need to be removed or not necessary. I made my appt for 1 mole and she was kind to look at 2 other concerns I had. Definitely trust her, she is thorough and would definitely recommend her. Kathy Hare
I started going here when I moved to Howard County. Every time I went in for a yearly skin check, they took three mole samples every single time—each of which left a decent size scar. Once, a mole came back as maybe having pre cancerous …
I’ve been coming to this center for many years. Dr. Kuppali has been my dermatologist for the last 4 years. She has the best bed side manners that you could ever want in a doctor. That’s a great quality and that’s one of the main reasons I love having my dermatological care provided there.
NP Sagal was very kind and listened to my problems. Treatment for my condition remains to be seen but her recommendations were logical. The waiting room was set up for great social distancing and office staff were nice. I was recommended by a friend and would recommend them myself.
Great experience! Friendly staff!! Dr Kuppalli was awesome! I arrived late and she was willing to keep my appointment which I am very grateful. Dr Kuppalli thoroughly explained my medical condition and established an effective treatment …
I was, to say the least, trepidatious. The receptionist was welcoming, friendly, and professional. The wait was short, soon I was in the hands of a welcoming, friendly, and professional nurse. After an acceptably longer wait in an …
I had a concern and wanted an appointment as soon as possible. The great office staff scheduled an early morning appointment for the day after I called. I saw Dr. Girardi., who was caring and thankfully, after examining me, found no reason for concern. What a wonderful provider.! Thank you!
Been going here for a couple years now , I love Dr Girardi , and his staff .
This office has major communication issues. You need to make sure you take care of “everything” when you are with the doctor. Take a note/list with you.bOtherwise, getting in contact with someone in the office is the hardest thing. They …
My husband and I are very pleased with Dr. Dawn and Esther Cohen, PA. Ms. Cohen provides an extensive and thorough body scan; it is the best scan we have ever received. My husband has seen Dr. Dawn twice for surgical procedures to remove …
I had actually left this practice a few years ago because of the wait times for appointments and in the waiting room. My PCP suggested I go back to see Dr. Girardi and I’m glad I did! I was able to get an appointment in less than 2 weeks. …
I love this place. I’ve been coming here my entire life (in my mid-20s now).
I have seen Dr Kuppali and Meredith Sagal, CRNP.
They both are knowledgeable with great bedside manner. …
My wife recommended that I see our family’s Dermatologist, Dermatology & Advanced Skin Care, for a full body scan. I saw Ester Cohen, PA, who was very knowledgeable and thorough. Without prompting from me, Ester quickly identified areas …
This practice is extremely efficient and sensitive to patients’ needs. Their Covid protocol enforcement made me very comfortable. The doctor spent the time answering my questions and concerns. So long as you are willing to set up an appointment one year in advance for annual screening, you will have no problem getting in.
I have always experienced excellent medical care from this office. The only thing keeping this from being a five star review is the problem getting anyone to answer the phones there. When I received an email saying my appointment needed …
I have been a patient at this clinic for about 4 years. I had a visit with Dr. Smitha Kuppalli on 6-4-21 for a regular full-body scan. This was the first time I had been seen by her. She and her assistant Katie were both great. They were …
A bit of rough start after getting an appointment from the Director & then being told; ” he only penciled it IN & someone put another name IN with INK & your appointment was cancelled without contacting you.” I did get an expedient …
I really enjoyed my visit with this wonderful doctor. All of the staff are warm and kind. My doctor , Dr Gerardi, was absolutely respectful and extremely knowledgeable of my diagnosis and subsequent procedure. I will highly recommend this …
Great team with no delays. I arrived about 1/2 hour early and was out the door 5 minutes after my appointment time! While this time was better than past years, they are generally right on time. My routine exam was thorough and professional.
My actual visit was quick and efficient and I felt like the Dr was polite and knowledgeable. My only negatives with my experience were mostly before I saw a doctor. Calling to make the appointment I was met with a dead end voice recording …
Nicholas is very Professional and Helpful, but the rest of the team, especially via text, was patronizing, disrespectful, unhelpful, late to do the work they needed to do, and delayed my prescription on numerous occasions. Very frustrating …
Incredibly clean establishment. Friendly staff, felt welcomed from the moment I walked in to the time I left. Meredith was thorough and made me feel at ease throughout the process (general skin check/ removal of suspicious mole). I can’t …
Excellent experience. Everyone was kind, welcoming, accommodating and professional, from on the phone, to the front desk , back in the treatment room and back hallways . Dr. Smitha Kuppalli was exceptional! …
The whole visit took a total of 29 minutes! The staff at the front desk was so accommodating and personable. The appointment was called so fast that my son had already been taken to the back while I was finishing filling out the last forms! …
Dr. Girardi is a great doctor, however, I’m sorry to report that the customer experience at this office is beyond terrible. …
Melanie was great! The whole practice has changed since I was there almost 2 years ago. She listened to all my concerns and I got in with barely any wait. The one thing I didn’t like was they send you back to the front desk now when …
Dr. Kuppali is a good dermatologist, but a good regiment is pointless if you can’t get a hold of anyone to get refills. Patient Portal, voicemails, etc… None of it gets any movement. CVS can’t even get a hold of them. I’ve missed 3 doses …
BECAREFUL with this business. Every visit I leave after PAYING IN FULL. They contact me via additional fees owed. It’s continuous bad billing. NEVER going back. SCAM ALERT
When there are so many complaints regarding the lack of responsiveness to phone calls to this office, you know that is a serious concern. I have been going to this practice for several years because my doctor there is absolutely amazing! …
Dr Kuppalli was fantastic and made my procedure painless today. The staff assisting was supportive and kind. I would recommend her to family and friends!
I have had a scalp issue for over 40 years on and off. When I moved to MD from VA, I had seen 5 different dermatologists over the years. PA Cohen had
incredible insight and knows her medications. …
(SCAM ALERT) I am very disappointed in the professionalism and patient respect this office has shown. As a cash paying customer the price is listed and is charged at the time of the visit. I received my care with a 5 five minute office …
Discrimination and TERRIBLE customer service. Last year they sent my prescriptions to a pharmacy 40mins away from my home and I had to drive to pick them up. Now they’re lying about my appointment times. I had one visit in 2021, no issues …
Attentive, Effective Treatment and OUTSTANDING customer service.
My 15 – year old daughter is serviced here and we both love how attentive her …
I used to love this practice. Dr Rusonis was a kind and compassionate man. He cared for my issues, but also treated me with kindness and respect. The practice has changed since he retired. The staff will hang up on you, cancel your …