Do not go here!!! RUDE STAFF!. They cancelled our appointment the same day we drove 40 miles to get there and never contacted us…they have multiple phones numbers and never called us.. Stay away from this place!
Staff was rude. Literally said “I don’t want to go through the process of entering your information if you might not be able to make an appointment” – When I was saying I work monday-friday…so rude…
Worst experience. They really should help their patients, and understand their situation rather than just seeing them as a Another (patient) with insurance
I was pleased how quickly I got an appointment and was happy with service from front desk to exam room to discharge desk. Doctor knowlegeable, gave good explanations and was pleasant to talk to. Good visit, thank you.
I called to get an appointment. For several days I could not reach a live person. Finally I left a message for them to call me. I am a past customer. They never called back. A week later, I stopped by and they were very rude to me and said they don’t have anything for 3 months. Don’t bother here. They do not treat people well.
Soo rude!!! I called as a new patient trying to schedule an appointment and was told I’d have to call back when it was quiet on my end, because 1 of my 4 kids was playing and baby babbling in the background of the same room! Wth!! I told her forget it and I will find another place that doesn’t mind kids!
The first question was, “What health insurance do you have?” I said, “I can’t believe that was the first question. What is I’m a self pay patient?” Response: “We don’t take self pay patients.” I said, “Well, I have xxx insurance.” …
Tried to schedule an appointment and the receptionist scoffed and laughed at me when I told her what it was for. She then said she didn’t know if that was a good enough reason to be seen. She seemed exasperated when I was giving her my …
THIS OFFICE IS NOT CLOSED!!!!!!!!!! The negative reviews must have been posted by one disgruntled patient repeatedly. There is no way this practice deserves any bad reviews. I’m the first person to complain about anything and anyone, …
Agree, totally with the front desk staff. Completely rude. Quite too bad because the docs are fabulous. I shared about this issue with the doctor. Can you imagine that as a first impression for any business?
I had a pretty poor experience here when i came for my yearly cancer screening. First off, i had to make the appointment 6 months in advance. I can understand that though.The receptionist was rude to me, and scoffed because i did not know …
The reviews about the rude, unhelpful receptionists are true, and I experienced it myself when I called with a question about my upcoming appointment. The receptionist didn’t understand what I was asking (how much does it cost) or why I …
Extremely Rude & VERY PREJUDICE staff from the time me in my daughter entered the office everyone was looking at us as if we had three heads! My daughter whom had the appointment has two different insurances which usually works together w/e …
After waiting weeks to get an appointment, I showed up just before my scheduled appointment, and realized I’d forgotten my paperwork. When they finally called my name a few minutes later I was told I was late- and was given the paper work …
Dr Benedetto is a kind and attentive DR. who took care of my issue and was honest and concise. Nobody was rude in this practice. If others had the same experience as me, then the negative reviews are fakes. I’m a patient and will return whenever I need.
I have nothing wrong with Dr Aiudi, but the office staff there is a disaster. I have had issues with refills, scheduling, and insurance billing all due to mistakes on their end. Getting them to fix anything takes an act of god. …
I don’t normally do reviews as I am only one person and my experience may be completely different than someone else. In this case however I do need to voice my opinion. Dr. Benedetto comes across as a not caring and self absorbed …
I would give zero stars if I could. They are declining to treat me because I am a teacher! I called today to confirm my appointment for a hemangioma removal (a small tumor that breaks open and bleeds uncontrollably for hours) and was told …
Excellent never a problem
RUDE!!! rude staff & I went here a few times and every time it wasn’t helpful at all!
I’ve been going to the office for years. Office staff, nurses and Drs always courteous and professional. I would recommend this office highly!
Extremely rude staff!! Receptionist was not at all courteous and very passive aggressive. I strongly recommend considering another practice.
Do not go here!!! RUDE STAFF!. They cancelled our appointment the same day we drove 40 miles to get there and never contacted us…they have multiple phones numbers and never called us.. Stay away from this place!
Staff was rude. Literally said “I don’t want to go through the process of entering your information if you might not be able to make an appointment” – When I was saying I work monday-friday…so rude…
Worst experience. They really should help their patients, and understand their situation rather than just seeing them as a Another (patient) with insurance
I had screening done today by Greg Rau, he was extremely thorough. He was right on time. The staff went above and beyond to make my visit pleasant.
I was pleased how quickly I got an appointment and was happy with service from front desk to exam room to discharge desk. Doctor knowlegeable, gave good explanations and was pleasant to talk to. Good visit, thank you.
I called to get an appointment. For several days I could not reach a live person. Finally I left a message for them to call me. I am a past customer. They never called back. A week later, I stopped by and they were very rude to me and said they don’t have anything for 3 months. Don’t bother here. They do not treat people well.
Soo rude!!! I called as a new patient trying to schedule an appointment and was told I’d have to call back when it was quiet on my end, because 1 of my 4 kids was playing and baby babbling in the background of the same room! Wth!! I told her forget it and I will find another place that doesn’t mind kids!
The first question was, “What health insurance do you have?” I said, “I can’t believe that was the first question. What is I’m a self pay patient?” Response: “We don’t take self pay patients.” I said, “Well, I have xxx insurance.” …
Tried to schedule an appointment and the receptionist scoffed and laughed at me when I told her what it was for. She then said she didn’t know if that was a good enough reason to be seen. She seemed exasperated when I was giving her my …
THIS OFFICE IS NOT CLOSED!!!!!!!!!! The negative reviews must have been posted by one disgruntled patient repeatedly. There is no way this practice deserves any bad reviews. I’m the first person to complain about anything and anyone, …
Agree, totally with the front desk staff. Completely rude. Quite too bad because the docs are fabulous. I shared about this issue with the doctor. Can you imagine that as a first impression for any business?
I had a pretty poor experience here when i came for my yearly cancer screening. First off, i had to make the appointment 6 months in advance. I can understand that though.The receptionist was rude to me, and scoffed because i did not know …
The reviews about the rude, unhelpful receptionists are true, and I experienced it myself when I called with a question about my upcoming appointment. The receptionist didn’t understand what I was asking (how much does it cost) or why I …
Extremely Rude & VERY PREJUDICE staff from the time me in my daughter entered the office everyone was looking at us as if we had three heads! My daughter whom had the appointment has two different insurances which usually works together w/e …
After waiting weeks to get an appointment, I showed up just before my scheduled appointment, and realized I’d forgotten my paperwork. When they finally called my name a few minutes later I was told I was late- and was given the paper work …
Dr Benedetto is a kind and attentive DR. who took care of my issue and was honest and concise. Nobody was rude in this practice. If others had the same experience as me, then the negative reviews are fakes. I’m a patient and will return whenever I need.
I have nothing wrong with Dr Aiudi, but the office staff there is a disaster. I have had issues with refills, scheduling, and insurance billing all due to mistakes on their end. Getting them to fix anything takes an act of god. …
I don’t normally do reviews as I am only one person and my experience may be completely different than someone else. In this case however I do need to voice my opinion. Dr. Benedetto comes across as a not caring and self absorbed …
I would give zero stars if I could. They are declining to treat me because I am a teacher! I called today to confirm my appointment for a hemangioma removal (a small tumor that breaks open and bleeds uncontrollably for hours) and was told …