Dermatology Specialists of Atlanta, a national triple board-certified dermatology and dermatopathology practice, is uniquely skilled in helping patients achieve healthy, beautiful skin.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
1670 Scott Blvd Ste 202, Decatur, GA 30033
They were very professional
I can sum it up in one word.
HORRIBLE!!!!
This is a great Dermatologist to come to.
I loved my visit!
Clean, pleasant, fast and friendly.
I had a great experience at this location.
Very professional and courteous team
Short wait times and great results.
Great service, nice people, definitely recommend
I just want my skin to be better🤦🤦 …
Clean environment, pleasant staff and quick service.
Wonderful experience, very professional and quick!
Someone finally picked up and they got me in in just one week 👍🏽 …
I love Dr Smith!
Wonderful staff. Quick and efficient.
Awesome place i am completely satisfied thank you
Staff is great and service is excellent too.
Ms.Vivian is the best and the whole staff is wonderful.
Horrible. Have very bad experience. Never visist.
None of the skin products they’ve given me has worked
Lauren is great. Very professional and knowledgeable.
LOVE THE STAFF BUT NOT HAPPY WITH DR SMITH
They are very detailed and will work you until they find the problem ❤️
The medical assistants are very professional and informative.
These are a wonderful group of people that work here, and they are knowledgeable and complete
Really nice staff. Sympathetic and explained everything well.
Great customer service the whole entire team is awesome.
I have Hyperkeratosis and my skin hasn’t looked this good in five years.
My experience was great and the people were friendly.
One visit with Doctor very professional,Nice staff. expensive for me.
The staff is very friendly and professional, it was an amazing experience.
Staff is amazing
Clean waiting area
Doctor is straight forward
They are horrible..,
Needs new management and front office staff!!!
Nurses are wonderful 💚 …
Very nice, helpful, and professional. They get you in and get you out with good quality
Customer Service is Beyond Exceptional and The Service I Received Is Great.
Very professional,seen in a timely manner. We will definitely be coming back .
Everyone there is so kind and I really like my doctor Kathleen Smith
Very, very grateful for the service and experience provided by Dermatology Specialists of Atlanta.
Nice experience but not overly impressed. They just seem busy and rushed.
Nice place, friendly people, quick service. I travel a ways just to be their patient.
Wonderful experience! Quick knowledgeable attentive and kind. I defintily made the right choice
The Dr knew what she was doing It be crowded but they do work quick calling U back there
very impersonal doctor and Taco bell is better at customer care than the staff here.
I have a appointment and I canceled it and I have been trying to reschedule for a month now and it’s is awful and no one ever calls back
Very comfortable with Dr. Smith and staff are very nice and helpful ⭐️ ⭐️⭐️⭐️⭐️😊 …
Took my son here due to a continuous rash. The staff was so friendly, helpful and caring!
Dr Smith is great and to the point it’s the guy in front needs to go he is so unprofessional rude looks sleepy get rid of this rude person very unhelpful
Everyone at this location is extremely nice and caring. I really love this place. Will definitely recommend them
The staff is very friendly,polite and professional.Dr.Karen is punctual and very attentive service is great!!!
I loved the service! Employees are very nice and Dr. Smith was awesome!
Great experience . Was in and out in no time . Nice staff. It was a bit rushed I think . But over all I will return if needed
The guy at the front desk sounds so unprofessional, as if he hated his job. He doesn’t even acknowledge you when you walk in.
Great staff, great service. I recently moved to Atlanta and love this office from peels to Botox.
Everyone working in this office is efficient, kind, and professional. I’ve had a great experience and recommend their services!
I had skin irritation and nail fugue they fixed it I’m extremely thankful
They really could not help me because they did not have the equipment needed to take care of my needs but the person that I spoke to was very nice very very nice
A great place, service and staff. Very professional and polite. The office is nice, comfortable and clean.
Front desk staff does not take covid protocols seriously. Will not be back.
I came she looked at my cyst that’s painful scheduled me to come back in 2weeks I’m not happy with that I have Medicare and Medicaid
Was very pleased with the professional services given to me from the doctor K.Smith and all her staff
They are very caring and considerate of your schedule. They also provide you with all the necessary information that you may need or want.
Very quick service. We were in and out in no time. Staff was very helpful and friendly.
The wait is too exceedingly long only for her to stay in room two minutes
I like the staff and doctor. I would recommend this practice to my family and friends. I have sent a friend to this office.
It was so very hard to find a great dermatologist, one that is attentive and caring and know I am totally satisfied.”
Everytime i walk in the door the staff is always couteous and polite very knowledgible of thier position and DR SMITH IS VERY GOOD A GREAT STAFF AND A GREAT DOCTOR GOD BLESS U ALL.
Great experience. The staff was very friendly and had a professional attitude. Responded well to all my questions and I was in and out quickly.
Staff was very professional, doctor was very professional, treated my grandson, medication he gave for perfectly, couldn’t ask for a better dermatologist .Thank u so much
They we’re very professional and friendly… I was running behind due to the fact i didnt know where the place was in they still allowed my babies to be seen… Very fast and clean environment… Thank yuh
Dr. Smith has done wonders with my feet my podiatrist say my feet look like somebody else’s feet so I know she’s done a good job I thank and I’m going to continue going to you if you get me straightened out thanks very much I’ll see y’all next week.
Great staff. I needed an appointment asap and they got me in the next day. Everyone was amazing. I would highly recommend them.
I was quite disappointed when I arrived for this appointment, I was advised that I had a balance on my account of almost $200, but I had not received any bills. Still have not received any bills.
They give 5 star treatment. Dr. Smith and her staff are always pleasant and accomodating. Dr. Smith is also extremely knowledgable.
First time I went there staff was just standing around talking not welcoming at all, I just bushed it off. Second time the guy at the front desk was unacceptable, he was rude and very unprofessional. This place needs some basic customer service 101.. I will not be going back!!
Their rooms are clean and big the staff is very friendly and warm.their explanations were clear and simple.
Awesome people it was my first visit and I’m very happy to have seen this dermatologist , my acne has improved tremendously. I’m glad 😊 …
I came in and explain to the doctor what was going on and she knew exactly how to treat it after year’s of struggling with the same diagnosis. She’s very good!
Used a Groupon for laser hair removal and they were great. Technician is always super friendly.
The doctor was nice but didn’t even examine my face so I was not pleased with the service
This office needs more natural meds thanks s
This place is terrible,my grandmother was trying to tell the doctor about my brother and she completely ignore her cut her off and told her that she’s not seeing her she’s seeing my brother and he’s 12 .There were only two nice people and …
We absolutely love this facility the staff and doctors are very knowledgeable very kind and concerned about each patient take their time go over the care plan with you to make sure you understand it I would definitely recommend this location an office to anyone that’s looking for a Dermatology office I give them 5 stars
Sat in the office for over an hour at a follow up. Never did see the doctor a 2nd. Time that prescribed medication that did nothing for my condition. Left, went to a general practitioner that had my symptoms gone in days.
The staff was very pleasant and kind. Lauren was great in explaining everything in detail and answering all my questions. I was very pleased with my visit.
THIS DR.IS OK, GETTING TO HER THROUGH HER OFFICE MANAGER, MELISSA, IS ANOTHER THING!!!! MELISSA IS PREGIDOUS!!!! BE CAEEFUL YOU ARE OF THE CULTURE SHE CATERS TO BEFORE BOOKING AN APPOINTMENT!!!! RUDE STAFF!!!! DR. IS ,” NOT IN CHARGE, MELISSA IS!!!!! I ONLY GAVE ONE STAR TO WRITE REVIEW! I REALLY WANTED TO GIVE A ZERO MINUS!!!!
Haven’t visited the derm side, but the cosmetic side was awesome! Lauren was great and my treatments were life changing!
They Were Very Respectful And Polite From The Time I Got There Until The Time Me And My Daughter Left!!! I Loved How They Showed They Cared! They Explained Everything Before Any Procedure Was Done!!! I Would Always Recommend!!
This Place is unprofessional, I literally just call to book an appointment and since I was looking for something closer. I told the gentleman on the phone I will call back to confirm the appointment and he hang up in mid sentence of me talking.
The physician was quietly observant, assessing accurately that which I did not realize. She was kind, efficient, and approachable.
Would certainly recommend.
Unimpressed. This office is clean. Other than that, I want to seek a new dermatologist. It sees=ms like the doctor is rushing and doesn’t really care. I used their patient portal, and there were numerous errors. Unhappy
I visited this office last month but forgot to write a review it was my first time here when arriving there was plenty of parking the office looked clean the wait was not long at all the staff where very nice and professional I was seen by …
Lauren is wonderful! She did my laser hair removal procedures and she is very knowledgeable, professional, and sweet.
I purchased offer on Groupon my fifth visit was really good miss Shermeen is professional and knowledgeable what she is doing.She explained what I may need in future for my skin. I would totally recommend this place .
I Love Dr.Smith and her staff every one but the girl at the front she’s nasty evil and has no people skills and should not be working the front desk I know today is Saturday if you didn’t want to work you should have stayed at home she’s …
This place is wonderful. They are the best dermatologist I’ve been to for the simple fact that they offered me so much more than just dermatology treatment. The Dr. Was very knowledgeable and staff very friendly.
I have been going to Dermatology of Atlanta for four months now and I’ve never had to wait over 5 minutes for my appointment The staff is very friendly and knowledgeable The lady that services me is so sweet I can never remember her name …
The visit with Dr. Kathleen went very well. She knows her medicine. I will visit again and tell all my friends. The staff is warm, caring and friendly.
Very Nice And Clean, Super Fast And Not To Mention What The Prescribed To My Son For His Eczema Is Very Effective And His Skin Has Cleared Up Over The Course Of 2 Weeks. Wish I Could Give 10 Stars
Charges you unnecessary lab work, without notifying you first nor explaining to you any procedures being performed on you, they just do the procedures without your knowledge and your consent. I will never go back ever again.
Misty is extremely knowledgeable and honest. I feel that she has my best interests as a priority. A vast improvement to the woman that did my 1st session, who Misty replaced.
My daughters apointment was at 11:30 an were here at 12: 30 listening to the whole damn staff arguing with each other for the last 20 mins , there so unprofessional here they criticized patients under there voice they act like there in the streets and the doctor isnt doing anything to control the atmosphere.
Staff pleasant, and helpfull. Assessment for my procedure should/could be better. Very, very expensive, and no followup. It was just a one time doing, and that was it.
I have been calling them for over week to try to schedule an appointment, no one answers the phone. I have also left messages & no one has gotten back to me. Very disappointed as this is one of the only dermatologists I can go to with my insurance.
Nurse and doctor were great but that black female receptionist with red hair was extremely and unnecessarily rude .. just because we asked her to schedule an appointment … last time I checked that was her job… this office needs to get rid of her because she thinks her job is optional and her rudeness will drive patients away!!!!
This establishment was very nice and professional. Lauren is Wonderful! She is knowledgeable and patient. I highly recommend her and enjoyed my treatments..
Dr.Smith has a nice office and her staff are professional.I felt like she was in a rush, and i did not like that. I forgot to ask her some questions.Other than that she was nice and pleasant.
Very good place. My daughter are having good results from the treatment that she is receiving. Yes would recommend others to go to Doctor Smith. She’s good.👍👌😷 …
My God. The staff are very unprofessional and incompetent. They are unfamiliar with proper business ethics and procedures. It’s like a high school is running the office. DONT WASTE YOUR TIME OR MONEY HERE. If you do you’ll be very …
So many bad reviews, but everything was great for me and my daughter. She’s fast and sufficient
This place was horrible. Dr Smith didn’t even spend 60 second “diagnosing” my daughter (with the wrong diagnosis) then pushed me to have it frozen off. Came back in and spent another 60 seconds freezing it off then left we had to stop the nurse in the hall and ask for after care instructions and what to expect. I will NEVER go back!
Best Dermatologist in Atlanta hands down. Dr. Smith first time seeing her and she’s extremely knowledgeable and an expert at what she does. I’m glad I took a chance with booking this appointment.
I have been on hold for the last 30 minutes. When I first called it said my call should be answered in 5 minutes. I called yesterday and was on hold as well. It says press 0 to leave a message but pressing 0 just gives you a busy signal. This is ridiculous and the doctor was terrible anyway. I will never come back back here
Getting called to see the Dr. was quick. The Dr. on the other hand was not good. She gave me a lot of medicine I didn’t need. Thank God I don’t put any and everything I my body. I didn’t like her service at all.
Very professional, they offer so many things at a decent cost and the medicine prescribed to me for my acne has been working very well. I definitely recommend this dermatologist.
Thank you Dr. Smith and your friendly staff for the care and personalized attention that you give me. I always leave smiling after being treated for my keloid!! I love recommending you to others for help with a keloid.
Super long wait in the lobby. Once I was in the room the “doctor” was in and out in 1 min. Didn’t ask me anything and “diagnosed” me in 30 sec. Not very comforting when I felt like I had a allergic reaction. I then was asked probably 5 times via email and text to leave a review so here you go.
Dr. Smith is an artist! She does wonderful work. Her staff is great. Very professional, caring.
a lovely place! I highly recommend. my son was seen for his eczema, which was really bad, the doctor prescribed all the right creams, and his eczema is almost all the way gone. they’re a great place!
Fast, friendly service from Dr. Smith but not the staff. The guy that answers the phones sounds absolutely miserable working there & I specifically made an appt for a patch test which they scheduled w/o explaining how the process worked so …
Lauren is responsive and attentive to detail in my treatment. She cares about my progress and offers guidance on how to care for my skin post treatment. I recommend her highly!
I love it when you sign in you may be sitting not ever a min or two you in the back Mrs Smith is a good doctor I daughtda has only been got to her office about 4 mths and her skin is looking better then ever she gave her the medicine once and I haven’t had any problem with it that you and keep up the good work
The service here was excellent. The office decor was spectacular. It was not at all what I expected for an doctor’s office. Not to mention, the staff was welcoming upon entering and leaving.
I’m upset about this place and not satisfied at all. dr smith did not listening that much what i was telling her about the concerns i had about my daughter’s skin conditions and she don’t even examine her skin with her own hands, her …
This establishment is simply OK but the dermatologist has horrible bed side manners. She honestly acts like she doesn’t even want to come in the room.
This office is the worst place i ever dealt with in my life. Office staff doesn’t return your calls back and sometimes when you do received a call back, they wanna be rude(like somebody owe them something) and the waiting time is ridiculous.
Dr. Smith is very knowledgeable. Her staff is friendly and professional. She and her staff are really great with patience with unique concerns. Much appreciated.
I recently had a full body analysis as part of a clinical trial. I had recently been to another Dermatologist for an annual full body scan and to remove a small Squamous Cell Carcinoma on my forehead. The Doctor at Dermatology Specialists …
Been dealing with skin issues for a while & had gone to two other places this year and my condition got worse. After my first visit with Dr. Smith, I saw an improvement and it keeps getting better.
I haven’t visited the derm side of the facility because I have a dermatologist already, but I did visit the laser cosmetics side. Both of my appointments have been with Laura and she is great. These procedures are life changing and I’m grateful.
Dr.Smith performed a procedure where she needed to break my skin, a local was used. After the procedure she refused to offer me pain meds. I’m sitting here in pain for no reason. Terrible referral.
Never fallen asleep in a dental chair, wow. Routine cleaning was superbly and professionally done. Further simple and easily applicable advice was given to help bolster my future dental health. Thanks again.
I had a minor out patient procedure done here. Staff and doctor are friendly and bedside manner is great! Exam rooms are clean and modern.
The Decatur office never answers the phone to book appointments. I came in for an ingrown hair that has began to form a bump and the doctor didn’t ask to see the bump she only wanted me to describe it to her and I still wasn’t given a prescription to help with my issue. No OTC medications were given either.
This place is amazing, it and s a very professional, medical setting. The staff was very nice specially the woman that preformed my laser hair removal. I highly recommend this establishment.
Unbelievable that this a doctors office because they NEVER answer the phone ever!!!! I wish I could give them 0 stars
The staff are very pleasant and professional. The deco of the the office is beautiful and clean. I get laser hair remover and Im loving my result so far only 2 session. Thanks
The receptionist was incredibly unhelpful. We didn’t have the proper form of photo ID with us, and instead of being apologetic that they couldn’t see us, she was very rude and defensive about not taking the form of ID that we did have. I will be rescheduling somewhere else.
Dr. Smith is great! She is sweet and makes you feel very comfortable. The staff is excellent! I really like going there. Everyone is so nice.
I went to this place hoping to finish my remaining laser sessions on my legs that I had started when I was home. Before coming here, I had completed laser hair removal on two areas of my body and 3 sessions on third area, so I knew how it …
I called up there, and no one answer, so I had to set my appointment on Zocdoc, because that is where their website led me to. I got a conformation, when I went up there, the whole office knew that Zocdoc doesn’t work. So they had me wait …
They are the absolute best! I love the fact that they have Saturday appointments being that I work Monday to Friday with the same hours that they are open and closed till so it is so convenient for me with the Saturday appointments. The staff are oh so lovely, the girls are absolutely wonderful and Dr. Kathleen is the best!!!
The only reason I still go here is for the aesthetician Lauren. I cannot wait for her to get her own building; Lauren is truly amazing and talented in what she does. First time getting a chemical peel and facial and there has been an …
My husband went in for a check on his right knee. The Doctor prescribed him with a cream and it Really didn’t work. And charged him with a bill of $550.00 they did do a biopsy but never gave him a diagnoses until bill was paid in full. …
The front desk people were not friendly and it seemed like she didn’t like her job. The doctor rushed through my appointment without answering all my questions. I definitely won’t be returning.
The doctor has been great, but the staff can’t answer the phone. Been calling for 2 days every hour on the hour, and have left multiple messages. I just want to pay a bill. I’m not going to be happy having to drive down there.
If l could give it no stars l would. DONT GO TO THIS PLACE!!!! I was told l had TB( tuberculosis) l had to go to the ER at Dekalb Medical at get chest Xray just for them to tell me test results were negative. I missed a whole day of …
Great Experience all the way around. Doctor diagnosed my problem immediately and prescribed medication. One week later I’m good to go.
Staff was very friendly and attentive and got me in and out in a timely manner.
I love Dr. Smith soooo much I went in for a chemical peel because I was insecure about my skin condition spreading to my face. I didn’t want to see a specialist because I gave up on going to different doctors who said they couldn’t help me. …
I came to see Dr. Smith about numerous skin moles and other issues. I was escorted to examining room by the nurse. She gave me a gown to put on and left. Didn’t take blood pressure or ask me any questions about my health or medicines. …
The experience was pretty good. Some of my hairs are turning gray and the laser only works on dark hair. I have seen some slowing of the hair growth which is good, but I will have to find a specialist who does electrolysis to her the remaining hairs
Terrible customer service, from over the phone to the minute I stepped foot into the office. Receptionist was rude and unprofessional over the phone and when I actually arrived I wasn’t even greeted. They took patients back into the office …
Have had multiple procedures done here. Dr. Smith and her staff have always been so professional, courteous and great at their job! I have gotten fantastic results! Dr. Smith is very intelligent and caring…a great combination for a doctor.
Had one appointment which seemed to go ok, but trying to schedule a follow up is actually impossible. I called 5 times over the course of 2 weeks and left 3 voicemails with my information in an attempt to schedule an appointment, but never …
I’ve been going to DSOA for a few months now & I must say this is one of the worst decisions I’ve ever made. The staff is very unprofessional, The Dr seems to not really care much for what she does. She doesn’t interact with her patients at …
I’ve been a patient for about 2 years now and every visit has been a pleasant one. Dr. Smith and her team are very knowledgeable of their field and are genuinely concerned with our skin care needs.
I went in for a couple of issues with my skin and hair. I was given a diagnosis for my skin and prescribe a cream that did not work. As a matter of fact, it made the discoloration worse. I definitely think I was misdiagnosed for the issue …
Amazing group of people. Super friendly staff throughout. Jaccea Perez and rest of doctors team are absolutely fantastic. Insanely accommodating, very friendly and does anything she can to make sure you’re comfortable. Highly recommend this Dr. and the entire staff. 10/10
Thank you.
My daughter has had the opportunity to have two treatments at this location. I like this location because it’s neat clean and organized and her dermatologist was very proactive and able to answer questions. The front desk office team was also very communicative and effective. My daughter also her dermatologist was nice.
Dr Smith is great! Her staff is friendly and knowledgeable. Dr Smith was able to diagnose and treat an issue that no one else could. She answered all our questions and explained her treatment plan with us. I highly recommend her!
Vivian is the best! She always make me feel comfortable during laser treatments because of her professionalism and knowledge of her field. At the same time, she makes you feel very welcome with her bubbly personality.
I had a cyst removed and ended up with a hole in my back after the stitches didn’t hold, despite following the instructions of the doctor. Eventually had to go to a different dermatologist to get the site re-excised and stapled back …
Called the office several times and NEVER got through to anyone. Decided to “book appointment online” and over three weeks later, I am still waiting for someone to call back or receive some kind of email confirmation. If I could give ZERO stars just because of the lack of communication I definitely would!
I went for severe acne. Recommended treatment works. Skin looks great. The office staff are friendly. Dr Smith comes in and out of the room fast so you have to stop her to ask questions.
This was an emergency visit. They could see my daughter in a matter of hours when her regular dermatologist asked her to wait almost a week. The staff was friendly and professional. The appointment was everything my daughter and I needed it to be. The doctor and nurse were knowledgeable, professional, and personal,
My first experience was not good! I went in for a cyst on my back, however in a few day’s after getting a shot it worsened, not to mention I received a bill for more than what the visit was worth after mystery insurance paid a great portion …
They never answer the phone! My son had a culture done last month here it is a month later I haven’t hear anything! The doctor called today I missed the call and immediately call back no answer. I called 9x back to back finally someone …
I love Dermatology Specialists of Atlanta! The space is clean, the staff is amazing, they go out of their way to be helpful and answer any questions you might have. I didn’t feel like another number being rushed in and out. Everyone I came into contact with there was great! Thank you for a wonderful experience!
I didn’t like the fact that she rushed our visit. She didn’t take the time to truly examine my son’s skin, and immediately prescribed a bunch of creams. I was extremely upset, unimpressed and we will not be back!! I’m sure all doctors are …
Nice , easy check in process. Very quick wait times and very fast visit by the dermatólogo. I came for my 3 year old and made an appointment for myself because the staff was friendly and wait times were good.
Always helps me! I have been to this practice several times since moving to Atlanta over a year ago, and Dr. Smith is the first doctor to ever properly treat my rosacea. Her care guidelines and the prescription she switched me to upon my …
I don’t know where these 4 and 5 star reviews are coming from. They must have bought them. You won’t be given the time of day by the nurses OR the doctor. She barely interacted with me — I was only in front of her 5 minutes. THEN the nurse …
The procedure went fine, but I have had terrible issues with the billing department. They have refused (after 4+ requests) to send me an itemized bill. Based on what I received from my insurance, I know they billed for the wrong procedure …
Dr Smith is okay. Staff was terrible. They sent my labs to out of network lab- after i specified which lab I wanted it sent to. Something that should have cost me $3 ended up costing $240+. I triangulated calls between office/insurance …
DO NOT GO HERE. Let me first start off by saying – the staff at the front desk and on the phone were absolutely delightful. Everyone was so cheery and polite and I would give the support staff 5 stars. BUT – I went in to the see the Dr …
Dr. Kathleen Smith is very professional. She and her staff always make sure we understand what the skin treatments involve. We have seen great improvement from visits to this office. The staff is very knowledgeable and kind. My family highly recommends this dermatologist.
Doctor seems to be very knowledgable and trustworthy. Nurses are very pleasant… The problem is that they DO NOT answer the phone. So, don’t miss your appointment because you won’t be able to reschedule unless you appear in person…
Worst experience ever! Ridiculously long wait times. My appointment was at 9.00 and I was seen at 10.00. The wait time was 55minutes and Dr.Smith barely spent 5 minutes listening to my concerns. Front desk people were rude and the staff has …
Other than booking my appt nothing was good. I am relatively new to the area and found them on ZocDoc where they had pretty good reviews. I should have investigated further but all the drs offices I have found on ZocDoc since moving have …
I was rushed through before I realized the doctor had not actually talked to me about why I was there. The nurse said she would take care of a topical cream for my dry lips, and then never called in the perscription. Twelve days after …
Luckily, there are a lot of dermatologists in this area so if you are getting a mole removed for analysis then go elsewhere. Wait times, loss/misplacement of my lab results and a doctor that cannot translate medical speak into plain …
Under staffed & unprofessional to say the least . They have no regards to patients that make SCHEDULED APPOINTMENTS . No type of courtesy notice to let us know we’ll be waiting past 2 hours for an appointment . I will not be bringing my child here ever again.
Absolutely horrible experience.
Long story short: in addition to what my insurance paid, I paid $820 to be left …
I tried to make an appointment for the cosmetic side and called multiple times in the last 2 weeks. I have left 2 messages as well and never got a call back. No one ever answers the phone. I am very surprised after reading the multiple …
Dr. Smith and her staff are get, very welcoming office staff. Always very neat and clean no long waits. Dr. Smith explained everything to me and made me feel very comfortable. So glad I chose this office I don’t mind coming from Jonesboro because I know I’m in good hands.
I wasn’t going to leave a negative review but the experience just keeps getting worse. I was early for my appointment but I wasn’t even called back until one hour after my appointment time. Dr’s get busy, I get it no worries that was fine. …
they get you in quickly, but who’s in a rush to see a dismissive, condescending doctor? Her staff is rude, especially the young woman with a northern accent and terrible false lashes. the office manager is very understanding, a great communicator, and easy to work with. too bad the other staff can’t follow her lead.
Lauren is awesome! It’s my first experience with laser hair removal and I’m about halfway through the recommended treatments, but so far so good. I will come back and update my review after the treatment is over and I see the full results, but I’m hopeful.
Waited 1.5 hours for a scheduled appointment to see the doctor for less than 10 minutes. Then, when it was time to get my prescription refilled no one would answer my calls/return my call.
I expected to get treated but they sat me in a room ! Very welcoming! I felt comfortable! They check how was my ance and give me sample of products and coupons! The lady gives you confidence! This place is a go
My tech was very friendly, thorough and professional! She was reassuring during my kerbis moments and quite knowledgeable, which helped me to relax and enjoy the extremely swift experience. I cannot wait until my next laser hair removal appointment!
I took my daughter here and the office staff was friendly and the environment was clean. I immediately took to Katrina “KK”, the person who speaks with you before the doctor comes in because she was thorough, nice, educated and made my …
I’ve been trying to call for the past month to make an appointment, nobody answers. And when they did answer they left me on hold for half an hour.
EQUIPMENT IS TRASH, CUSTOMER SERVICE IS TRASH🗑. DON’T WASTE YOUR TIME OR MONEY AND IF YOU HAVE ANY COMPLAINTS YOU CANT SPSAK WITH THE DOCTOR, I DO APPRECIATE THE NEW OFFICE MANAGER ALECIA AND HER GREAT CUSTOMER SERVICE BUT I WILL NEVER BUSINESS WITH NOTHING DR SMITH IS ASSOCIATED WITH NEVER …
The guy at the front desk with the dreads…..geesh! Who thought that was a good fit. Absolutely zero personality, speaking so low I had to keep saying “excuse me”? He truly came off like he could care less about you or why you’re there. …
I am completely unsatisfied with Dr. Smith attitude and bedside manner. On the last visit, I asked one question which she only follows up with an answer that she says every time I visit and left the office without asking if I had any more …
Wouldn’t waste my time here. I was supposed to start on accutane back in NOVEMBER of last year. I had to switch my dermatologist because of my insurance. Dr.Smith was trying to say I got kicked out of the ipledge program because of not …
One of the few offices that accepts my insurance so I didn’t really have a choice. The wait time is quick but Dr. Scott doesn’t really listen to your concerns and she rushes in and out the room. My first appointment ever there I was put in …
My appointment was at 10am. 40 minutes later and no one has come to address my son’s acne. Ridiculous. Not a great first time impression. I live 40 minutes away and passed by so many other dermatology offices so this was a nice commute to be dismissed. Will not be returning here. My advice is to go elsewhere.
Vivian was a great esthetician! She was very knowledgeable about all the available skin improvement options. She explained what she was doing as she went through the process of my IPL treatment and was generally a pleasant person to be …
I’ve had a bad experience with this place. Not only did I show up early for my appointment, wait 15 minutes for anyone to show up, but by the time people came to the office, they had no idea about my appointment. I had to refill out several …
To sum up this post: If you choose to go here, good luck contacting the esthetician. …
Dr. K. Smith is very professional. She has assistants that prepare and assure patient’s before she enters the room. I found ease and assurance with her knowledge of all conditions that I had. I even recommended my Granddaughter to Dr. K. Smith.
So far I’ve only been to the office once, but it was a pleasant experience. The nurse who asked questions before the doctor came in was thorough in getting background info on my son and what he had been previously prescribed by other doctors. Hopefully I continue to feel the same at the next visit, so far so good.
I’ll give them two stars for the fact that’s their availability seems to be more convenient than other places. However, I’ve been there 3 times (for pretty severe acne on my back) and not once has the doctor looked at my skin. She stands …
I bring my baby there today because what cause or what it is that frowning on the side and of my baby neck but I regret dearly for it. The Dr. was putting some liquid on the extra grown skins for it to fall off but instead she put it on the …
This place was great. Dr. Smith saw both my son and I. The medical assistant was even nice and polite to both my son and I. The room is equipped with an interactive touch screen board for kids. Dr. Smith didn’t waste anything with my …
When your teenager struggles with acne, it’s often demoralizing and frustrating for them. It can be hard to find the right doctor. In Dr. Smith, we have found that doctor. She has helped my child in a situation that has, in the past, …
I normally do not write reviews but my experience here was so awful I felt the need to share. The staff was unprofessional, I had to wait an hour on my appointment time and once I was taken into the room I felt extremely rushed. I was …
TRANS FRIENDLY!! Been a patient for 2 yrs due to acne from hrt. Dr Smith and staff have gone above and beyond to treat this chronic problem without making me dysphoric! Highly recommend
I haven’t been to Dr Smith in over a year, due to the creams and ointments prescribed. She listened to me the first visit and got everything right.. Dr Smith does have a lot of patients whom visit her office so the visit may seem rushed, I …
Customer service was exceptional! This was my first. The visit was very welcoming. The staff was very attentive to my needs. I didn’t feel rushed and Dr. Kathleen Smith was open to questions and knowledgeable of my issue. The staff attitude …
My daughter and I have been more than pleased with Dr. Smith, her nurse Shelly and all of the rest of the staff. They all played a part in making us feel comfortable and Dr. Smith and Shelly really took the time to listen to us and they …
I came in for a visit today and the staff was amazing. Dr.Smith has given me hope and she also set me up with the esthetician to consult about ways to have a better skin routine. I’m very hopeful!!! Thank you Dermatology Specialists of Atlanta.
This place is horrible. I am usually not one to write reviews, but I felt the need to write about this place. I was referred here by my daughter’s pediatrician. I have been to this facility 3 times and each time I get more and more annoyed. …
This was the worst experience iv ever had. I brought my son who has had some skin issue and needed to be seen and had a culture done. After 2 month I’m still waiting on the results. I have called numerous of times and more than 90% of the …
Worst office practice that I’ve ever dealt with! Getting refills was an act of Congress! Office staff doesn’t return phone calls, this includes office site manager as well! Would not recommend them to anyone! Have just changed …
Apart from me calling the office 2 or 3 times to get through, it was well worth it. Misty, the esthetician who did my laser hair removal treatment was awesome! I felt very relaxed and was laughing for most of the session and she did a thorough job with minimal discomfort. I already see a big difference after 1 session!
I had my first appointment with Dr. Kathleen Smith. First, let me start off by stating that if you miss your appointment there will be a cancellation fee. I took a few hours off work to catch this visit. My first appointment was mediocre. …
If you want to wait around indefinitely only to spend 20 seconds with a professional who isn’t listening to a word you say, this is the dermatologist for you! …
We were recommended by my sons pediatrician for the dermatologist. As advised we arrived 15 minutes early only to wait an additional 20 minutes to be called, while the assistant or the nurse was prompt and attentive, the dermatologist …
Dr. Smith is very knowledgeable in her craft. She was pleasant. Great bedside manners. Answered all of my questions and greatest part is the treatment recommended for my hair loss is working. I’m super excited and grateful for the time she …
Was seen and done very fast both times. My 4 yr old daughter didn’t have time to be scared or react to the treatment because it was that fast. 1st visit a less invasive treatment was tried and then after that didn’t work we went a 2nd time …
The doctor was so rude and unprofessional. She did not even introduce herself. Interrupted me while I was trying to explain my 6 year old daughters condition, didn’t even put on her gloves because she was only in the room for no more than 2 …
I was there for aesthetics not for dermatology.
The wait time sucks and the decor is haphazard at best. The office staff is …
If I could give this office no stars I would, but that’s not how this works clearly. But let me start off by saying we were referred to this office by our pediatrician, based on insurance alone. We arrived like 15 minutes early for an …
UPDATE INCLUDED: I’ve been calling and calling for an appointment for my daughter thats urgent. It’s urgent enough to be referred by her pediatrician. You sit on hold and wait. Press zero to leave a message and get a busy signal. This is so …
BEWARE. Do not go to this practice. Wait time is ridiculous and the new staffs are very rude. I have been treating my son, family and friends in this office for years and am so glad to have found a new professional office for further …
We set an appointment for our child in January for early March. This was the soonest they could see us at the time. The same day the appointment was set the appointment setter requested the child’s benefit card. I sent it within minutes and …
DO NOT GO TO THIS OFFICE!
I repeat.
DO NOT GO TO THIS OFFICE! …
This has been one of the worst experiences I’ve ever had with a doctor. I received this referral from my daughters pediatrician. The first red flag was me calling for two weeks straight leaving voicemails (no one ever called back.. they …
This is the worst experience I have ever had. Vivian White told my bf and I that I would get 6 sessions instead of 4 for laser hair removal treatment. That was great! But during the second session, we were told it was 4 instead. Long story …
Personally i wrote multiple times on my form that i was allergic to penicillin and sulfur, they still gave me products with it in there, kept having allergic reactions, getting rashes and being itchy. It clearly says on my form to not give …
This place is HORRIBLE when it come to answering the phone. I have LITERALLY called one week straight and could NOT get through. Also, i have no insurance so I have to pay for my visits UPFRONT each visit. I am now receiving bills that DONT …
I love this place my daughter was referred by her old dermatology Doctor. They listen and answer all questions and/or concerns that I have. My child has very bad eczema and they know how to make her feel comfortable/better every time. I …
Worse experience I’ve ever had! I usually don’t like leaving negative reviews, but today I was so furious! This is ridiculous! I brought my girl over to Vivian white and drove 45 mins to their office. we got consulted for laser hair …
Horrible experience…I will update this review ASAP. Dr. SMITH doesn’t deserve anything except a humbling lesson and to lose all that she has. Horrible.
My daughter has been dealing with this location since 2017. I had no issues with the Dr. herself. However the staff at the front desk has a lot to be desired. Seems there is some kind of turnover and changes being done and they are …
I can’t stress how terrible this Dr’s office is. If I could give it Zero stars, I would. …
She will come in the room, stand as far away from you as she can, don’t touch you. Barely look at your problem. And leave out with 2 mins every time. I promise.
Prescribed a costly cream but wouldn’t explain why I needed it so insurance would cover. I will never return. Dr Smith spent all of 3mins with me on my visit as well. Which I actually would have fine with if she do her part filling out …
Don’t bring your kids here!!!
My daughter went in with a small wart on her hand and two days after the so …
I brought my toddler here because we were given a referral by her physician for a skin issue. Half the staff wore face masks. The Dr came in wearing a hairnet on her face. An actual hairnet. A medical professional in a 10′ x 10′ exam room …
This place is DIRTY. Over an hour wait. See doc for all of 3 seconds. Going to new place for second opinion.
My wife called to ask if she can do walk-in patch test. They said yes and within 1hour she was at the clinic. But upon arriving at the front desk, they said she needs an appointment. No one bothered to call her back. My wife all tired and sleepy from nightshift work at ER and you get treated like this!
SAVE YOUR TIME GO TO ANOTHER DERMATOLOGIST!!!
Unfortunately I waited over an hour for my daughter to see the provider. Dr. Kathleen Smith spent less than 5 min with me and my daughter while I was trying to …
Dr Smith is a excellent dermatologist who takes her time to identify the root cause of your problem before making suggestions for correction. She carefully details the steps she’ll take, clearly expains the aftercare and is available for a …
Terrible experience! My daughters appt was @ 9:15 we arrived 10 min early only to be seen @ 11am after i complained To the front desk. The doctor comes in looking disheveled, spend a min and half tops in the room, barely allows my daughter …
Well maybe I should have read the reviews first but I did not, shame on me! Let me start by saying the staff were friendly and got me in for an appointment quickly the next day. But Dr. Smith should really have and attitude adjustment! …
Literally the worst experience I’ve ever had. I was given a referral for my 4yr old son’s skin. We live over 30 min away and made our 9:15A appointment ON TIME. We were not seen until 11AM. They had us waiting in a closed room with no AC …
Dr Kathleen gave me a medicine for my skin that purposely causes blisters to remove unwanted skin structures. She put it on my skin before telling me what it does, and she left the room and had a medical assistant check me out of the office …