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Advanced Dermatology Bel Air

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DermTeamMD Reviews ( 99 )

  1. This place is terrible. You go in for an appointment and they say if you need to reach a nurse call the hotline… yeah that never works. I always get sent to the voicemail. Won’t be going here again after this.

  2. This office was very excellent came in sign in wait not long gave info call me back in a few min waited for dr. Not long at all she was very hands on understanding the staff very friendly i would referred alot of people to this office⭐⭐⭐⭐⭐

  3. If I could give this place 0 stars I would. Was told I was not allowed back here because the insurance I switch to they didn’t accept after they told me they did over the phone. Also wanted to charge me 100 bucks for a shot in my stomach. Way to treat a veteran

  4. Very quick service. The fastest doctor’s appointment ever. It was my first time and I was impressed. Looking forward to my second appointment

  5. Excellent care. What give 5 Stars if I wasn’t in strong disagreement with their office policy of having to get another appointment in order to get your lab results back.

  6. I called and made and appt and wow i was so impressed Jennifer explained what i wud expect with copay and not covered items so knowlegeable professional and friendly and the appt access time was phenominal i had an appt in a week…cant wait to review actual appt..great job thus far

  7. Actually had to go into the office for a 30 SECOND appointment to tell me my biopsy was fine…..They charged my insurance $195. Appointment literally took ONLY 30 seconds, said biopsy was negative and I left!

  8. I had a great first time experience while being cared for here. I have decided to allow them to become my primary doctor for me as I love the fast pace and fast track check in for patients.

  9. Dr. Englert is thorough and personable. I’ve been getting my annual mole patrol from her for years. Nothing but praise. The entire staff is friendly and helpful.

  10. Saw PA Todd McCloskey. He really knows what he is doing. I’ve seen multiple dermatologists over the years for my keloid scars. No one else has been able to treat the scars and actually get them to shrink. I can’t believe I had resigned myself to just living with the pain.

  11. These guys were quick, painless and easy to deal with, after a negative experience with another local dermatologist. They were polite, timely, thorough, professional and helpful.

  12. Great patient service. They handled my sons issue with such wonderful patient care and made him feel very comfortable. Our service was in and out very little wait time.

  13. I personally have been going here for a few years. I get my yearly, I have things removed and tested and they have ALWAYS been nothing but pleasant and professional AND they get me in a short notice if I have an issue. In addition I get my facials done here and they are great as well.

  14. I had a wonderful experience at the office in Bel Air. The waiting time was very short, the personnel was very friendly, and Bethany, the PA assigned to me, was very knowledgeable of and helpful with my condition.

  15. My whole appointment was only 30 mins. They didn’t ever keep me waiting too long and it was very clean and modern in the practice. Dr Englebert has a great manner

  16. Just called to make an appointment at 2pm 01/20/21
    The lady asked what insurance I had and she said they don’t take it so I’ll have to pay out of pocket. I told her I have another insurance that we could use …

  17. I was sent a certified letter that I had to sign and pick up at the post office. This was a letter to scare you into making an appointment for a follow up! Driving to the post office and getting my walker out of my car only to wait in a …

  18. They follow protocols to keep everyone safe from the moment you walk in. I did not wait long at all. The doctor did not rush me and answered all of my questions. I would certainly recommend them!

  19. Cooper is wonderful and so is her staff! They are almost always running on time with very little wait times even when the waiting room looks full. I have never had a bad experience with them. I would definitely recommend them to my friends.

  20. Nurses and front of house are great….. studied and asked my primary care on a covid shot with everyone telling me don’t do it since there isn’t enough results and info/results on auto immune intake with a covid shot…. asked my doctor at …

  21. The staff is very professional and friendly. The waiting area and exam rooms are comfortable. Dr. Cooper is very thorough and as a result I feel confident that her exam results are accurate.

  22. It seems to be a theme on these reviews that the provider is requiring patients to come in to the office to discuss biopsies. This is not medically indicated unless the wound care is complicated, such as due to disease state (DM) or …

  23. Terrible place don’t waste your time. They don’t do a simple skin scrape for an allergy. They don’t want to do anything except pushing biopsies on uneducated people. They push products on me instead I asked why don’t you do a simple skin …

  24. ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆
    I arrived early, for the usual sign in, fill out any paperwork needed, etc . To my surprise, I hadn’t finished my paperwork, when my name was called. I must …

  25. To start off, I was not notified they moved locations so I was late to my appointment because I went to the old location and then could not find the place. When I arrived I was told I needed a referral (even though I knew I didn’t), so I …

  26. I’m so bad at doing reviews, so it took me awhile. But I wanted to give a shoutout to Chris Englert in the Belair office. I was in pain and had a bad skin issue/rash like. Chris got me in right away, same day, and diagnosed the Shingles. …

  27. Jennifer, the NP was extremely knowledgeable, friendly and helped me solve my issue quickly. Had great recommendations on how to treat it and was eager to offer OTC options before prescription options. I would recommend her to anyone seeking a knowledgeable and informal dermatologist.

  28. Bethany is so caring & patient even at 8 mos pregnant. I have had great experience with Evonna too. The set up during Co-Vid is clearly efficient, separates visitors & hand sanitizer is readily available at the front desk. The flow of appts …

  29. They were asked to call me (daughter) for issues and appt reminders instead of my 87 year old father. Bc they called him we did not know that the office had moved and we were late. Plus office not easy to find if unfamiliar with area. …

  30. This is some fraudulent place, mostly interested in selling their services. If you are not interested, than your time is up. Spent 5 minutes with a nurse, 4.5 minutes she tried to sell me additional services. Spent a half minute on my face, …

  31. Had to physically come in in order to get my records to be transferred to my doctor after almost a week of my provider trying to reach them in vain. Filled out the form and had to wait another week only to get a call from a nurse who …

  32. Unfortunately you have to give 1 star or your comment won’t post. This office deserves Zero. Very rude front desk staff. My chronically ill daughter had to cancel her 4th appointment because she is in the hospital The lady who answered …

  33. DO NOT RECOMMEND!!! Worse service, incompetent staff and pushes a biopsy for everything and deceives you into believing the biopsy services are “fully covered” by insurance, when they are not – including hidden billing that should have been …

  34. Great job getting patients right to exam room. Only thing that made me feel uncomfortable was all the staff hanging out in the hallway. I had to walk past many people with less than six feet distance. Maybe you could use a room for staff to wait while waiting for patients.

  35. I can’t speak highly enough of the doctors and staff at Advanced Dermatology. Dr Deborah Englert, Dr Chris Englert and Dr Cooper always make you feel comfortable and relaxed. You cannot even see any signs of their work and that is amazing! …

  36. After reading all the bad reviews I felt a need to place my experience. This place was referred to me by a friend who has psoriasis. I was very unsure after I read the reviews but made the appt anyway. They were pretty booked up but fit me …

  37. A great experience from the start. No paperwork, was seen immediately, and PA Todd McCloskey and Felicia were super friendly and professional. Took care of some issues very quickly, not making me come back again before starting. Loved the experience. Highly recommend!

  38. Terrible office. Too much reminder emails, calls, texts, and they tell you prescriptions are inexpensive or free and than order a $1,000 cream. Ridiculous. Do not go here.

  39. My daughter had been treated for psoriasis all her life. A few years ago, she was in her 20’s, the PA at advance told her she did not have psoriasis and would not renew her RX’s. When she got upset and said so, they weren’t understanding …

  40. Love that they took urgent appt. They saw my son that day for a possible hand infection. Staff was efficient and friendly. We only waited in room about 2 minutes before doctor saw us. He quickly diagnosed problems and established a plan to handle it. I appreciate it doctors clear explanations and treatment. Highly recommend!

  41. I agree with Emily about biopsy results and needless appointments. To get ahead of this problem, I asked for results by phone up front so I don’t have to make another appointment and pay for an office visit for a benign result. I have a …

  42. Advanced Dermatology (Abingdon) is great! I’ve never had to wait long to see a provider. I normally see Todd McCloskey (Go Terps!) for my skin cancer screenings and he is very personable. I’ve also seen a few other of the providers who are …

  43. I will not be returning to this practice due to office policy of not providing results of my skin biopsy over the phone. I was required to come back in to receive results in person (results were negative so no further counseling was …

  44. I first saw Dr. Englert for my psoriasis over 10 years ago. She was the first doctor to actually treat my psoriasis with a medication that worked (Enbrel), after having the psoriasis for nearly 20 years at that point. The Enbrel cleared my …

  45. Not only was I able to get an emergency appointment scheduled the same day when needed with not much hassle, but Todd always does a great job. I’ve never had an issue with any receptionist, desk person, or assistant there either and …

  46. Providers are top notch. They are caring and knowledgeable. Our dermatology needs are being met and we are getting the care we need. However, the front desk/scheduling staff is another story. We’ve gone multiple days without meds due to …

  47. Check-in was friendly, professional, & done in a timely manner. I Had a procedure done, by Dr. Jennifer Cooper, & Felicia. Both, Explained, & answered all questions professionally. Made sure I was comfortable, relaxed, & at ease. Keep me …

  48. I’d like to warn everyone considering Advanced Dermatology to please choose another provider. I’ll outline our experience so you guys won’t have the same issue. …

  49. The office is clean and has updated decor. The staff are always kind and helpful. The providers are punctual and I am always seen on time. They work with my busy schedule and go above and beyond to make things convenient for me. My phones calls are always returned and scripts filled immediately. I couldn’t be more happy with my care!

  50. Saw Jen and Melissa for a skin consult at the Bel Air location. Both are caring and professional. They really listen to your concerns and have expertise, sharing pros and cons of different treatment options. Never felt rushed like I have with other offices. The office staff is also very friendly. Keep up the good work!

  51. Best experience hands down I have had with a medical professional! I had a medical need to see a doctor and the girls at the front got me squeezed into the schedule when no other derm practice in harford county could see me for months. The …

  52. Super fast appointments. The doctors really don’t care what you have to say in regards to your conditions and it’s obvious they don’t enjoy working with the public. No one is genuinely kind, they just want to do their job and leave. I’ve …

  53. They don’t listen well enough. I had two small spots on my leg and then on my scalp. Steroid cream prescribed and just made it worse he told me to come back if it got worse I did. The second time I came back I mentioned to him that several …

  54. I previously have had a good experience with this practice, but am sad to report that the last few times anyone in my family has gone there for an appointment they took practically no time to listen to anyone’s concerns or questions …

  55. The first person I met at the check-in was ok. Not especially friendly-but got the job done. Saw Dr. Englert, she was lovely. Treated problem areas on my face and neck, listened, was pleasant and capable. Her assistant was very nice and …

  56. My husband and I were there this week for regular facial acne issues. We waited in the waiting room for over 30 minutes. Once we were seen the doctor never touched our face, barely looked. Just asked us what brought us in and then started …

  57. I have suffered with psoriasis for over 30 years and I have had multiple dermatologists, however I have got to say that Advanced Dermatology Bel Air is the best I have ever experienced and will remain with them permanently!! The entire …

  58. Every other Derm in the area was booked up till September even when I told them I had an “emergency rash” situation (Can’t really wait 2 months for that…) Advanced Dermatology fit me in same day I called, and the whole experience was just …

  59. 12 November 2019: It started with setting an appointment. The line were tried up for 30 minute before a medical assistant answered the phone. Second event occurred when I arrived at the Abingdon office the desk clerk informed me that I …

  60. I went in for a yearly skin check and saw a PA. I have a history of skin cancer on both sides of my family. He asked me if there were any areas of concern and looked over these briefly. He then glanced at my arms, legs and back. He missed …

  61. I have attempted to schedule an appointment three times with no success.

    Their website says accepting new patients so I requested an appointment using …

  62. I’ve been having bad skin issues for a couple years now, and lately it’s been the worst I’ve ever had. I had been to another dermatologist who was a huge waste of time. They had glanced at my hands and told me a brand of soap and lotion to …

  63. ZERO STARS. HIGHLY UNPROFESSIONAL, I WILL NEVER RECOMMEND TO ANYONE! These people have absolutely no consideration for your time. Every time I have a telehealth meeting with these people they have me waiting for 45min plus. The most unprofessional, inconsiderate health care providers I have ever encountered.

  64. I have been here three times and the physician assistants who have seen me have been fine but the billing department here is enough of a nightmare that I will probably not go back here. Of the three times I have been to this office, two of …

  65. I just came home from my first time at this office. My husband has been seeing this practice for about 3 years and told me I needed to get in myself. Checkin was fast and my wait time was what I’d consider normal. I was taken back to a room …

  66. ***Beware. This company double bills patients and refuses to refund. Do not use. – I had a routine skin check up procedure in Jan 2022. The company used both Advanced Dermatology and Englert Dermatology to bill me. I paid both. Only after …

  67. Took my teenage son there for multiple warts on his hands.. dr rushed us through did not provide thorough post procedure care instructions and my son was in pain for at least 2.5 weeks way longer than advised. Then was rude at followup visit.

  68. I was standing by a PA named Jenn who rushed and didn’t even look at everything on my body. So much for a full body exam. I had numerous different types of skin “issues“. She brushed off every single one as “sun damage“. She froze off some …

  69. Visited 3 weeks ago for a routine check up. 8:05 apointment got moved in to a room about 820 sat in the exam staring at the walls for another 20 minutes. Had something removed that required testing, scheduled to come back this past Friday …

  70. I’ve been a patient here on two occasions. Both times, the front desk staff were efficient and respectful. Neither time did I see an actual “doctor” — I think they mostly rely on physician assistants. Regardless, I received prompt …

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Location

3445 Box Hill Corporate Center Dr Ste E, Abingdon, MD 21009

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