This office does not accurately invoice and has no clear policy for payments that they adhere to. The office staff and Dr are in it for the profits only, do not expect to be treated humanely at this office, just another number.
Takes forever to get information, not the most pleasant clinc to go for medical treatment. A patient’s health should always be a priority not the their wallet.
Went here for an epidural to relieve lower back pain. Wound up with a hematoma on the spine and subsequent emergency back surgery. This could have resulted in permanent paralysis. 3 months later I am still recovering from surgery!!
Front office staff (Sherri) is very rude. Speaking to CUSTOMERS like that is unacceptable! You work in CUSTOMER SERVICE, learn how to speak to people. My Father however is very pleased with staff actually performing his procedure.
Poor return calls by staff. If at all. Complications from a pain pump that abscessed open , not their fault, that required the pump to be removed. My dad developed a huge hematoma in the space where the pump had been. Calls were placed …
I called and met with quite a few pain management centers before deciding to have my spine denervation completed here with Doctor Cho. I don’t like any kind of medical procedures; but the staff and Doctor Cho took their time helped me …
I was referred to this clinic in April by Ortho AZ (Dr Behrend). I have still yet to be seen. I have called sometimes 3x per week to leave a message (since no one ever answers). I call at 3:30 pm and listen to the recording say they are …
I have a back full of metal from scoliosis fusion surgery and needed warm pool therapy. Desert Pain owns the pool next door. I was referred there for warm pool therapy for 93 degree temp water. One of the heaters has been broken for a long …
I have been with DPI for four years. They are caring and NOT a med clinic. They want to get to the cause of the pain and not just relieve the pain. If the can find the cause of the pain and fix it, it is better than being medicated all …
I’ve had an Open Discectomy in 2007, and a Laminectomy in 2009. Pain management is no stranger to me for almost 10 years, nor Addition because these Dr’s get everyone doped up then cut you off.. Unacceptable. A recent injury put me back in …
My experience with DPI was so positive that I have changed my insurance for next year so I can return. Both Dr Hurst-Wicker and Doug Lucas were just outstanding. They are skilled and caring and kept my back pain under control through 2015. …
Very disappointed, I went there for back pain, which I have been almost everywhere (chiropractors, specialists, physical therapists, etc) for over the past five years. After getting examined by doctor Hurst-Wicker he told me I needed an MRI …
Holy bananas, all other doctor’s offices stand up and take note – this THIS is how a professional, well considered medical practice should operate. I spend a TON of time at doctor’s offices. My second job is running my not at all healthy 86 …
After going through a variety of surgeons, a physical therapist and a chiropractor who really did nothing for me, Dr Boyd did his quick assessment, prescribed a treatment, mandated physical therapy in follow-up, and was responsive to …
Dr. Eric Boyd gave me my self esteem and worth back with the treatment of my medical conditions and pain control. But he also touched my heart because he is a very kind, gentle and reasonable person. The staff including physical therapy …
Dr .Hurst-Wicker /Understanding and patience with pain and clients is a quality he exudes .
I drive 45 miles to go to the clinic and have at least gotten to the point were …
I don’t often complain, but after a year and a half of being treated and desert pain institute I feel I have to share my experience. At first it was great. I had an xray done and dr. ruskin created a treatment plan that took me from a 10 on …
I have never been offended in my life, I don’t get offended very easily. I had an appointment to at 12:55, was originally scheduled with Dr Hurst ended up seeing Ruskin! The mistake I made was giving the MA my medication list, I forgot how …
Dr Hurst-Wicker is a wealth of knowledge and his concern for his patients is evident. Desert Pain Institute is the place that can help. They are accustomed to treating patients who feel like they don’t have anywhere else to turn for relief …
Excellent Staffing & Good Pain Management Specialist. Dr. Eric Boyd, Practitioner Doug Lucas & Medical Assistants Are Good. They where very good at one time. But we parted ways based on my personal disagreement on treatment issues & they …
I have been a patient of Dr. Ruskin’s for several years and I have never been disappointed with the care I’ve received. He is very knowledgeable, professional and caring. He’s always taken the time to answer all my questions and anytime …
Desert Pain Institute is FANTASTIC! Went in in extreme pain and walked out a pain free patient. They were very caring and professional. I was treated with dignity and my experience was great. I would highly recommend this place to …
Let me start by saying how great their entire staff is! Tina, Cherly, Stephanie and the ladies at the front desk are all so helpful and caring, they really try to make you feel welcome and comfortable! Dr Ruskins is absolutely hands down …
I highly recommend this practice!! I had tingling and numbness down my left arm which was very concerning. Once I determined that it wasn’t a heart attack I made an appointment to see Dr Hurst-Wicker. He was very knowledgeable and quickly …
It’s unfortunate that I even have to give this office one star. My family has NEVER experienced such insensitive and unprofessional behavior like we have by Dr Boyd and his office staff. Dr Boyd saw our mother for an epidural two weeks ago …
Extremely rude and immature staff. Go anywhere but here!
Thoughtful and through. Good follow up after my procedure.
I was seen in very prompt time! Everyone was so kind and friendly! Such a pleasant experience!
Terrific place! Great doctors and staff! Definitely recommend!
Dr. Naveen Reddy, MD
is not at this location he is at
Apex Pain Specialists …
This office does not accurately invoice and has no clear policy for payments that they adhere to. The office staff and Dr are in it for the profits only, do not expect to be treated humanely at this office, just another number.
Takes forever to get information, not the most pleasant clinc to go for medical treatment. A patient’s health should always be a priority not the their wallet.
Very efficient. Hurst-Wicker is very thorough and “multi-modal” in treatment planning. Injection procedure patient-friendly.
Went here for an epidural to relieve lower back pain. Wound up with a hematoma on the spine and subsequent emergency back surgery. This could have resulted in permanent paralysis. 3 months later I am still recovering from surgery!!
Front office staff (Sherri) is very rude. Speaking to CUSTOMERS like that is unacceptable! You work in CUSTOMER SERVICE, learn how to speak to people. My Father however is very pleased with staff actually performing his procedure.
I just love my therapist both Pam’s
They are both trying so hard to help
This senior citizen. ..alll with much …
Poor return calls by staff. If at all. Complications from a pain pump that abscessed open , not their fault, that required the pump to be removed. My dad developed a huge hematoma in the space where the pump had been. Calls were placed …
I called and met with quite a few pain management centers before deciding to have my spine denervation completed here with Doctor Cho. I don’t like any kind of medical procedures; but the staff and Doctor Cho took their time helped me …
I was referred to this clinic in April by Ortho AZ (Dr Behrend). I have still yet to be seen. I have called sometimes 3x per week to leave a message (since no one ever answers). I call at 3:30 pm and listen to the recording say they are …
I have a back full of metal from scoliosis fusion surgery and needed warm pool therapy. Desert Pain owns the pool next door. I was referred there for warm pool therapy for 93 degree temp water. One of the heaters has been broken for a long …
I have been with DPI for four years. They are caring and NOT a med clinic. They want to get to the cause of the pain and not just relieve the pain. If the can find the cause of the pain and fix it, it is better than being medicated all …
I’ve had an Open Discectomy in 2007, and a Laminectomy in 2009. Pain management is no stranger to me for almost 10 years, nor Addition because these Dr’s get everyone doped up then cut you off.. Unacceptable. A recent injury put me back in …
My experience with DPI was so positive that I have changed my insurance for next year so I can return. Both Dr Hurst-Wicker and Doug Lucas were just outstanding. They are skilled and caring and kept my back pain under control through 2015. …
Very disappointed, I went there for back pain, which I have been almost everywhere (chiropractors, specialists, physical therapists, etc) for over the past five years. After getting examined by doctor Hurst-Wicker he told me I needed an MRI …
Holy bananas, all other doctor’s offices stand up and take note – this THIS is how a professional, well considered medical practice should operate. I spend a TON of time at doctor’s offices. My second job is running my not at all healthy 86 …
After going through a variety of surgeons, a physical therapist and a chiropractor who really did nothing for me, Dr Boyd did his quick assessment, prescribed a treatment, mandated physical therapy in follow-up, and was responsive to …
Dr. Eric Boyd gave me my self esteem and worth back with the treatment of my medical conditions and pain control. But he also touched my heart because he is a very kind, gentle and reasonable person. The staff including physical therapy …
Dr .Hurst-Wicker /Understanding and patience with pain and clients is a quality he exudes .
I drive 45 miles to go to the clinic and have at least gotten to the point were …
I don’t often complain, but after a year and a half of being treated and desert pain institute I feel I have to share my experience. At first it was great. I had an xray done and dr. ruskin created a treatment plan that took me from a 10 on …
I have never been offended in my life, I don’t get offended very easily. I had an appointment to at 12:55, was originally scheduled with Dr Hurst ended up seeing Ruskin! The mistake I made was giving the MA my medication list, I forgot how …
Dr Hurst-Wicker is a wealth of knowledge and his concern for his patients is evident. Desert Pain Institute is the place that can help. They are accustomed to treating patients who feel like they don’t have anywhere else to turn for relief …
Excellent Staffing & Good Pain Management Specialist. Dr. Eric Boyd, Practitioner Doug Lucas & Medical Assistants Are Good. They where very good at one time. But we parted ways based on my personal disagreement on treatment issues & they …
I have been a patient of Dr. Ruskin’s for several years and I have never been disappointed with the care I’ve received. He is very knowledgeable, professional and caring. He’s always taken the time to answer all my questions and anytime …
Desert Pain Institute is FANTASTIC! Went in in extreme pain and walked out a pain free patient. They were very caring and professional. I was treated with dignity and my experience was great. I would highly recommend this place to …
Let me start by saying how great their entire staff is! Tina, Cherly, Stephanie and the ladies at the front desk are all so helpful and caring, they really try to make you feel welcome and comfortable! Dr Ruskins is absolutely hands down …
I highly recommend this practice!! I had tingling and numbness down my left arm which was very concerning. Once I determined that it wasn’t a heart attack I made an appointment to see Dr Hurst-Wicker. He was very knowledgeable and quickly …
It’s unfortunate that I even have to give this office one star. My family has NEVER experienced such insensitive and unprofessional behavior like we have by Dr Boyd and his office staff. Dr Boyd saw our mother for an epidural two weeks ago …