Desert Radiology is the premier radiology practice in Nevada, providing the highest quality of diagnostic and interventional imaging for over 50 years. Radiology provider and partner of the Valley Health System hospitals, UMC and Southwest Medical Associates. Trusted community partner of the Vegas Golden Knights, Las Vegas Aces, UNLV, Las Vegas Lights and the LV Aviators. 11 convenient full-service imaging facilities in Las Vegas, Henderson and Pahrump.
| Friday | 7AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 5PM |
| Tuesday | 7AM to 5PM |
| Wednesday | 7AM to 5PM |
| Thursday | 7AM to 5PM |
2020 Palomino Ln Ste 100, Las Vegas, NV 89106
Very quick and great service will always go to Desert Radiology 💙 …
My experience at DR Palomino was excellent.when having my procedure the Doctor & nurse I can not praise them enough. They went into detail of what was going to happen etc..The Doctor was excellent in doing the procedure and I was very comfortable during the time
Even though I had a short wait outside, I was called to come inside exactly at my appt time. Had a mammogram right away and was out within 30 min. Janeen was gentle but thorough a a mamographer. I highly recommend DR on Palimono.
Everyone in CT is nice and professional. She made sure I was comfortable and at ease for the exam.
Staff helpful and friendly. I go for all my testing here,MRI’S Mammograms X-rays for the past 12 years.
Everyone was really nice. Good facility. Best part is they give u headphones 2 listen 2 music during an MRI. Best part, they asked me what type of music I liked. I said “Rock & Roll,” and they asked what kind of rock & roll. Was great having the music during the exam.
They are absolutely wonderful. I was really nervous and they did their best to reassure me. The doctor was very patient and explained each step of the procedure. I would highly recommend them.
The Desert Radiology staff, on 2020 Palomino Lane were very caring, more than willing to work with you and efficient. They answered my questions and concerns. From the moment I entered the location, until I left, I was treated by knowedgeable professionals. I highly recommend this location.
Every time I’m there all of the staff are friendly and, helpful.
They go above and, beyond to make sure I’m safe and, comfortable.
The palomino location is the only one I have been to and, their level of care is phenomenal.
Thanks!!
This is a well organized office, however for those of us that are nearly deaf, when out name is called by someone a long distance away from waiting area, we cannot hear and do not like our names shouted over and over until we are aware we …
Staff very courteous and helpful. Very little wait time
I had a Great experience at Desert Radiology I didn’t have to wait long the staff were very helpful and I got my test results back fast Thank You for all You do ❤️👍🏾 …
I was scheduled for two Cat Scans. Back to back appointments, the first one at 4 PM the second one at 5 PM. I was told the second one would be completed by 5:30 PM so I ordered my ride home (provided by my insurance company, Humana) for …
Everyone was VERY friendly and helpful! The entire experience was positive because of the pleasant staff at Desert Radiology!
Great service! My appointment was fast and friendly. Little too crowded in the lobby, even in COVID, they need to work on that! Overall, great.
Kudos to your staff. Keep up the great work!
One of the best experiences at a radiology center, and I’ve been to many in town. Very friendly and organized. I had 2 tests the same day at this location and everything went swimmingly.
Everyone was patient and kind. Especially Jeremy who did the MRI. I told him I was claustrophobic and could not look going in the machine or else I would freak out. He made sure I understood everything that was happening, assured me he was …
I don’t know how you do it but Desert Radiology has the best staff. Every employee is a professional. They do whatever is necessary to make the patient comfortable and calm. I am always happy to go to DR.
I went in for a Breast Biopsy. The tech was extremely helpful and explanatory about the procedure and left me without questions. Both herself and the Doctor were very professional and constantly concerned about my pain level and if I was …
Had a breast biopsy today. I received compassionate expedited care by a fabulous physician, ultrasound tech and mammography tech. Did not feel one bit of pain. But even more extraordinary was the utter KINDNESS that these professionals …
I originally gave a 5 star review until someone that was helping me with my accommodation decided to get an attitude and ignored my need for care. I did nothing wrong and I have the texts to prove it. I will NEVER use this location again. Hopefully I don’t have cancer since I can’t get my biopsy done now. Shame on you!!!!
When I called to set up appointment for 2 procedures, the girl I spoke with was nice enough to schedule both on the same day. Every one was very nice & professional. I have been using Desert Radiology for 8 1/2 years and have no plans to change.
I took my dad there and the gentleman at the front taking our temperatures is very efficient and helped us with a wheelchair for my dad. The whole place is clean and social distanced with hand sanitizers readily available. We were in and out in no time.
Thank you!
I go to no other place since two thousand and four due to the fact that at Palomino Dessert Radiologist I get excellent care. Everyone and I mean everyone from the security officers in the front door, front desk clerks, to MRI technician …
Great location! My procedure was well described and the staff was so nice and comforting!
I feel that I was treated very well by the entire staff. I’m very confident that Dr.Aspacio will be able to deal with my condition. Looking forward to my next appointment.
The staff was nice and friendly and very professional enjoyed the visit
An effective and caring staff. Even though there were approximately 30 people at the time of my arrival I felt COVID safe and was finished within 30 minutes. Great experience!
NOT ADA equipped! Will contact them to investigate and make comply. Totally unacceptable for disabled!
I was very happy with the services, I think every one was courteous, patient, out going as well as concern with making sure we were all getting the care and time to make our experience as comfortable as possible.
This is a busy facility but everyone from the front desk staff, greeter at the door, technicians and doctors are AMAZING!! Their customer service is the best and you are treated with dignity and respect. Great job DR!!
Staff was very nice and informative when I had a cat scan
I felt I was in very good hands from the moment I walked in the door.
The physician assistant Technician, Kathy, made me feel so comfortable before, during and after the stereotactic biopsy procedure. She walked me through all the steps and stayed in the room the whole time, checking with me to make sure I was ok.
Your staff is very friendly but I couldn’t complete the MRI exam. I was told to be as still as possible during the procedure. Unfortunately my mouth filled badly with saliva and mucus and I found it impossible to swallow while laying on my …
AWSUME! The Best, helped me with a wheelchair at front door! Security guy was so kind to get me one and even stroll me to window!
Was taken care of soon as I came in!! Excellent girl who assisted me with all …
With my scheduled appointment I was checked at the desk in the lobby per COVID information then escorted to a sign in area for paperwork. Once that was done I was called to give some of my paperwork and formation to an attendant to get my …
I arrived late..the
GPS had me at the next building over, and they did not make me reschedual! They were able to squeeze me in any way. For some reason they did not have my …
From the moment I walked in the door until I left everyone was extremely helpful and friendly. They took their time to make sure I was comfortable and that I understood what was going on. I had many exams that day and the staff got me through them all comfortably and with ease. One of the best experiences I’ve ever had. Thank you
This building is a bit tucked away at end of the address road, and parking in front is scarce bc it seems to always be full, even the row of handicapped spaces. Not sure if other parking is designated, but there is street parking, but this …
The rudely humans at the front gives this place 0 stars. The X-ray tech gets 5!
We were very skeptical about which location to go to since they all seem to get mixed reviews. I’m very happy that we chose this location. They were fantastic and very accommodating. The techs were wonderful with my son who has special …
The service I received was thorough and timely.
The staff were very professional. The young lady who did my mammogram was very pleasant and made me feel comfortable with getting the test, something I dred every year. She was thorough, quick, and efficient. I would come back next year and also recommend Desert Radiology to others.
I have been going to desert radiology for 30 years, and hebe never had a bad experience. They are courteous, friendly, professional, and Caring. Yesterday cole took care of me, and I was in and out in 15 minutes. A great place, with wounderful service!! Highly recommend!!!
I went for a Mammogram at the Palomino location. My appt was at 6:20 pm which is very convenient. Check in was a breeze and the kind person in the lobby ensured I had everything I needed. …
I arrived for my appointment at the specified “check-in time” provided during scheduling. The staff was ready to greet me and check me in for my appointment. As I completed the questionnaire, I was called in for my test. Clear instructions …
With COVID among us they are very nice to everyone. I had x-rays done the guy was super nice I ask him how long it would take for my Dr to get the results because I have an appointment in a couple days and he said have a seat I’ll give you a CD to take with you just in case. Great experience
I was taken in to do the procedure within 10 minutes of my appointment time. Everyone was very friendly and professional. I recommend Desert Radiology to anyone in need of quick and convenient diagnostics.
My ultrasound technician and doctor who performed my ultrasound guided biopsy made my experience pleasant beyond words. The environment at Desert Radiology was aesthetically pleasing. The mammogram radiologist was friendly and made me very comfortable. My overall experience was excellent.
Fast quick organize and to the point they get you in and out with precise timing .
The visit with DR was very safe and very organized. My technician to do ultrasound was Jabin . He was very professional and gentle and super polite. We need a lot more people like him to work like he would love his job and did not give me …
Very friendly and caring staff. Margaret was my wonderful ultrasound technician. She made was professional and courteous. I’ve always had good experiences at this location.
While this is no one’s idea of a good time my appointment was handled courteously and efficiently. Everyone was careful and diligently going about their job while communicating with me and each other. (10/10)
I’ve always gone to Desert Radiology by Palomino since it’s close to my work. It’s a busy place but their staff here are competent and knowledgeable of what needed to be done. Jeremy is my MRI technician and he’s friendly attitude can be …
Pleasant, fast, knowledgeable, friendly staff and recommend DR for everyone.
I have been waiting for my appointment since The first of May and I worked a lot and they didn’t even give me a reminder notice the usually do now I have to wait until OCTOBER .been a patient for almost 15yrs and this the first time they didn’t give me a reminder visit 😫 …
Upon my arrival I was check in by a professional Gentleman. When I was call to check in at the desk I was waiting on by a very Polite young lady. My wait time was least than 15mins. The X ray technician was very informative, Polite and …
Fast with little wait time. Friendly staff from check-in to departure.
I was really weak & not feeling well after fighting off severe asthma problems & shortness of breath. My doctor sent me to DR for chest x- ray & mammogram. The Tech who took my mammogram, she was so sweet to me. She was so …
From appointment on the phone to checking in services very professional and right on time for CT scan with contrast excellent with my veins I am really a hard person to find a vein Believe me this tech did it on one time and I was truly impressed.and grateful
I went for my CT SCANS and all the staff performing my test and helping were excellent and very professional like Peter,Lvette and Ryann they made me feel very comfortable. …
Excellent service. Very courteous personel Vert professional
Always gentle and kind no matter what you are therefor
When I first called to make an appointment, I heard X-rays are on walk-ins only. I have to hear it a couple more times to make sure that I was hearing it right. Anyways, I got there around 10:05 and walked out before 11. They’re very …
I good service from the x-ray technician and he was very helpful and made sure I was taken care of. I had to have 3 things done mammogram and the appointment scheduler worked to get them done so I could have them done one right after the …
My first time here for a first time procedure. The front desk let me know there would be a little wait, that they were behind. That was ok, I don’t want anybody to hurry. Cheryl took me back and was so caring and professional. She made me …
It was a good experience!! My nurse was amazing!! She made me feel at ease and calm . She told me exactly what they were going to do and how I was going to feel. She made me feel safe because I was very nervous. I totally recommend this place. The Doctor also was very nice.
Great service. Fast and efficient. The guard who opened the door and directed us to the right location was very friendly and welcoming.
Desert Radiology has always had the best,most kind and considerate tech’s. A frequent flyer at D.R. I have had different tests by many different tech’s and each one has been outstanding people. My last tech surpassed all with her kindness and caring. Thanks to EVERYONE at Desert Radiology.
The staff was friendly, professional, and very helpful. There was a problem with my referral and insurance coverage, but they worked it out for me over the phone and kept me informed of the process and progress. I am highly confident my diagnostic testing was done well.
My doctor was just wonderful and I truly felt that I was in good hands. Between him and the other staff members that I came in contact with, a five star rating was the only honest choice that I had because they each deserved it! These are …
Every staff member I encountered was courteous and quick but also efficient with their work. If you suffer from being nervous or anxious for these type of appointments, the staff at this location really helped me feel at ease through my process.
I was very nervous about getting a stereotactic biopsy , and when I left I was relieved and very grateful to Dr Kulash and nurse Jennifer. They are WONDERFUL‼️ Very caring, explaining how the procedure was going to be, step by step. I did …
The technician was very comforting to my needs. Made sure I was comfortable. He made sure to help me get up at the end of the scan. The security and the ladies at the check-in were all nice and pleasant.
I had a 10pm appointment and was apprehensive about going there at that time of night. They had clerking next to the front doors and security there. The whole process was easy from the front temperature check to the check in process. The …
The staffs were very professional and friendly in the front office. The lady who did my mammogram was very pleasant, sweet. She explained what she was going to do next. She made me feel comfortable with her while she was taking my …
The staff at Desert Radiology is excellent . The doctor answered all my questions, Cassandra provided explanations for the procedure , the lady who took my mammogram after my procedure was very professional.It was my first time using the …
My experience with Desert Radiology was very good. The staff was so kind and understanding.
I went to Cathedral Rock location, I was treated like a criminal, palomino was so different and thank you for you courtesy.
I have cancer!! The staff, all of them are very nice and accommodating. My major complaint is how long you have to wait to get an appointment and get in to have your tests taken. …
They run their business well. I was greeted at door with covid rules ( taking temp & if had positive test ) by young lady who was very nice. We had to fill out paperwork and needed to wait outside where had chairs or in the car & they would …
it was late at night after 10 PM and the staff was incredible. They were efficient And may be of more importance they were kind and extremely considerate of the fact that I moved slow I needed assistance Due to leg and back pain. After a …
Was excellent service when I visited , thank you . ☺️
1.] Getting a representative on the phone is very difficult. So be prepared to wait about 30 minutes. …
Super bad experience at this practice. One specific staff member was rude and so unprofessional. Clearly the well being of the patients is not the priority. I hope management and the Doctors are aware of how the staff approaches the patient before more people leave unhappy.
My experience at the Palomino DR was Awesome. I arrived early, was called in early, and the technicians were great. Scott who ran the test was Wonderful and very reassuring. And Susan who greeted me and put in my IV was very nice and also reassuring. The entire experience was very positive. That facility is now my location of choice!
The medical assistant was very kind and made sure I was comfortable. The Doctor explained the procedure as he was performing it making sure I wasn’t ok the entire time! Extremely happy with my experience there!
I arrived for my procedure and was greeted by the initial check-in staff. All very friendly and outgoing. I don’t have the same opinion of the check-in staff. Not terribly friendly. Just kind of matter-of-fact. The staff prepping me for the …
Excellent processing of client. Staff courteous, professional in dealing with patients.
The staff was very pleasant and professional. I was very nervous about my procedure and Jessica talked to me and explained everything that was going to happen and even held my hand through the procedure. She made me feel comfortable and her support was very much appreciated.
Great Experience!!!
Originally scheduled an Ultra sound, before the appointment needed to add a Cat Scan. Scheduling was able to keep the same day just different office. Two days …
The major complaint, and it is major, is the amount of time callers are placed on hold prior to reaching customer service. 30-45 minutes!!!! Unheard of!!!
Thank you so much for the service again. You made me feel very comfortable
I was very happy with the service I received. I was seen almost at my scheduled time. Everyone was courteous and helpful. The ultrasound technician was great. The physician was great. He came in and gave me my test results very quickly, and I was out of there quickly.
Thanks again.
I have many health issues and go to DR often they are always polite. They are behind sometimes but always a clean waiting room and compared to other medical appointments punctual as can be. They are always on top of sending records and if …
I never have a problem with this specific location. Everyone there is always nice and professional.
The wait was long but it was worth it after I was called back and the technician Margaret was awesome!. She explained everything to me about how this biopsy was going to be. Made me feel very comfortable, she had a very very pleasant …
Tech was jacked up on coffee or in a hurry and stressed me out and moved me around fast during mamo like I was a piece meat and not a patient or a human. She must have been going fast since many women were in the waiting room. I’ve never …
The staff was great! The check in representative was very friendly and professional, she quickly provided me all the necessary paperwork to check in and advised me I would be seen soon. When I went in my technician that performed my …
The tech who did my MRI was a wonderful man. He made sure I was very comfortable and was very understanding. I’ve been coming to this particular location for about 18 years. I’ve seen personnel come and go and for the first time my …
I had two appointment set too close together
A mammogram and CT Scan
I went 3 hours early and they worked me in earlier than both my appointments …
The assistant was awesome and held my hand, I dont like needles, lol, and in past experiences, I have been told…OK you will feel a little sting…but I dont recall that warning and flinched scaring the dr and myself. All in all, very caring staff.
I had a breast biopsy at Desert radiology and it went very well. They were professional and kind.
Very organized. They take your temperature at the door before ushering you to the check in desk. Minimal wait at check in. Staff was very friendly helpful and efficient at check in. Social distancing in waiting area. Neat and clean all …
Had a chest x-ray done I think two months ago and they never sent the results to the doctor and then when I came to pick it up she goes oh I could just give this result to the doctor which they should’ve contacted the doctor not me
I truly recommend this place because they have very good services and are friendly.
“Everyone is very kind, from the security guard to the person who did the mammogram. This is my second time doing my mammography study with them and both times I have had a very good experience.”
Very friendly and quickly got my results back!
Went to Desert Radiology on palomino, I waited for a very short time, everyone there was very nice specially the nurse that helped with my biopsy. She was very professional, sweet, caring, and made me feel very comfortable because I was super nervous. if I could give more stars I would.
I was completely satisfied withmy experience with Desert Radiologist and their professionalism.
The lady who performed the procedure was the best. She kept me informed during the procedure and kept me well informed.
My entire visit to Desert Radiology at this location was excellent! From the moment I walked in there was a very calm and polite man who greeted me and took my temperature and showed me exactly where to go. The girls at the front desk were …
Wait a bit longer…..place is so busy compare to other DR FACILITY….overall it’s fine…..
I haven’t been to Desert Radiology for a few years, but in the past it was always excellent service. Yesterday’s experience was no less excellent. Even though they were quite busy there was a very short delay. Doctor Martinez and Susanna the nurse/Tech were so nice. They made me feel comfortable and the procedure went very smoothly.
I went there today for a bone density test and I was and still am so impressed with your efficiencies, you friendliness and your employees.Thank you very much for making me feel welcomed and relaxed. Your were AWESOME.
I had the worst experience with my 2nd breast biopsy a few weeks ago with DR and the crew that was performing it. The nurse was all business, rude at answering any of my questions, and she was definitely not up for making me a little more …
I like to go there because they are always taking care of everything always nice and polite
They are so caring, I’ve had great experiences, thank you them.
Very well ran location! My technician was gentle and welcoming
Efficient. Staff was polite. I had multiple tests on the same day and they worked through that schedule quickly and efficiently. I had minimal wait time between exams
On May 11, 2022, I had an appointment at Desert
Radiology for a biopsy. I was nervous because I
didn’t know what to expect. My worries were immediately put to ease by the …
The call center that handles appointments is beyond unprofessional. I had them call me more than once to confirm then the day of appointment they called me last minute to see if I could come in early. Then the girl asked me if I was still …
Everyone was professional and courteous. Finished my exam in a fast timely manner.👍🏼 …
I had a very good experience with Desert Radiology, as usual. Every employee was friendly and professional.
My experience here was alternately professional and horrifying. Let me explain.
I had two different scans done here, in two consecutive days – a CT and a bone …
Desert Radiology has been the location I’ve used for many years now. I continue to visit the location on Palomino because of the friendly and courteous staff. The technicians are caring, patient, and informative. Customer service is very …
What a pleasant experience at DR. I have been using DR for years. This last appointment was great. I had never been to this office but the receptionist was very nice. Filled out my paperwork and in 5 minutes they were calling me in. They …
The staff at DR is absolutely wonderful! They are very courteous and professional with everyone and I admire that.
I’ve been to a few Desert Radiology facilities in Las Vegas. They’re the only place I’ll go to because they have been kind, pleasant, and most importantly, very professional at each visit.
I just wanted to say every time I go for my appointment I’m never disappointed they get me in and get everything done that I need thumbs up 👍👍👍👍👍 …
My experience was awesome, pleasant and professional. From beginning to end. I was in and out in no time. I forgot, It was all done with care and compassion. Every person who worked there was pleasant. Service like this is rare in todays world. I Thank you Dessert Radiology. Job well done!
Staff is very helpful and considerate esp in regards to scheduling. Shout out to Megan S. The techs (for Mammogram/Breast US) have always been very caring and appropriate. The doorman is very courteous to patients. The facility, esp inside the testing room, is very clean and to top it all Dr. Mazu has always shown care in her patients.
Fast, friendly, professional. Wld definitely recommend thm to anyone
My doctors have been sending me a desert radiology for years I’ve been to various locations. And always, without fail, the service is great the people that work there are great and I’ve always been treated fantastically. I went one day for …
Experience was good for a non appt visit for an x-ray wait not bad about a 1/2 hour in waiting room technician vere helpful . did have 2nd visit for Mr a test again technician very helpful and explained what test was going to do employee’s are all very helpful from counter service to technician
The staff was nice and I didn’t have to wait long to be seen
Very professional staff from the greeter, to the check in and the technician. My mother has been a patient for many years and I have always experienced a great staff. The only issue is there should be a larger waiting area.
DR. Did a really good job 👏🏽 with the service they gave me. …
My experience at DR Palomino was excellent From admitting all the way through the service was impeccable. The nurse technician that assisted with the procedure was wonderful. She was efficient and caring. She explained the procedure to me …
Very knowledgeable and Professional .
The environment is clean and well maintained
The staff was wonderful.. they answered all my questions about my upcoming test ..they could not have been any nicer which made my test a lot easier..
It was my first time and the totally closed MRI/MRA.. saying I was a little …
Everyone was wonderful and very helpful. The wait wasn’t long and there was plenty of seating.
This location was extremely busy. I walked in the door with 8 people standing in line and most chairs filled and was, at first, very discouraged. However, within 5 to 10 minutes, they had everyone checked in and routinely being called back! …
Staff was great, and the nuclear medicine technologist did an amazing job at walking me through the entire process of the scan.
Love the staff and the way they make you feel comfortable especially if your nervous
From someone opening the door for me to entrance, check in, each procedure everyone was kind, friendly and helpful.
My visit was time was as expected the office was busy on my visit however taking care of patients was efficient.
I was treated with the upmost respect and professionalism and I felt that my health issues were met and handled very well
Outstanding! From scheduling, checking in and technician doing mammogram. Very little wait, comfortable and private. All of the ladies especially my tech Kathy were warm, friendly, no rush. Totally at ease!
Awesome staff , clean facility and so much more … I’m going back.
Love the caregivers and staff at the Palomino location. Never had a poor experience – not in 20 years!
Staff are great,professional, informative,and above all, caring. I will always recommend Desert Radiology to anyone I meet or know to try to get their needs met there.
Kind staff. Time friendly for appointments. Hold time to make appointments is 45 minutes plus snd schedules are months out for appointments
Arrived at my appointment. Took me right in. Technician friendly. Gentle when positioned me. Explained everything
I was Impressed by the staff. They showed professionalism every step of the way In regards to my Bone scan and Mammogram.
The experience was efficient, easy and quick. No one really likes spending a lot of time In medical facilities.
The scheduling for the type of service which was of urgency is horrible but on the actual day of the appointment, I was very satisfied from start to finish.
The staff are attentive, answered all my questions and helped me to ease my …
It was all around a good visit given circumstances. The staff all throughout was polite, attentive and caring. Mrs. Margaret especially was very pleasant while preparing me for my biopsy, I appreciate her greatly for her genuine care and down to earth personality. Thank you Mrs. Margaret and rest of staff.
The Palomino clinic is by far the best I have been and I’ve attended 3 location’s the appointment setters need retraining PERIOD!!
Every single person in that office are very friendly and makes you feel safe and positive.
Staff was very nice, they treated me with respect they really took care of me
Friendy Staff..able to combine 2 scheduled MRI’s into 1 visit.
The bad part about Desert Radiology is it is so hard to make an appointment! They put you on hold for at least 15-20 minutes. After several times of ‘call waiting” , I started calling and putting in 3 digit codes which finally got me to …
DR is always interesting. My fav radiologist!!
Your staff is exceptional. As are the techs and aides.
Thank you for being a trusted medical place for me!!
Staff was friendly and courteous they explained my experience with them and made me feel comfortable I would recommend this business to everyone thank you Desert Rad
Professional, efficient and friendly staff. Facility is clean and well maintained. Excellent experience.
Loved it.The office was clean and the staff was polite . They were very polite and attented.
Couldn’t ask for better service.I will recommend your facility any day.JR💔 …
This is alway a great place to go everyone is friendly specially the Tech Christy she was s kind and performed my exam with sensitivity and help my anxiety by communicating with me thru the whole test and was very comprehensive
Went to get my second, breast biopsy. Although an old hat at this, I still experienced much anxiety at this appointment – No one likes needles in their breasts! I was checked in quickly and brought back to the room with a lovely technician …
I would have given a 5, but it takes around 60 minutes to get a representative on the line. They obviously need to hire more reps
Desert rad is always organized & the staff knows what to sat and do. I had a rarely done exam of my esophagus & swallowing. The NP explainedmthemprocedure well.
Wait time to make app’t terrible but staff very competent once you finally arrive. Very understaffed. PS ” music” while on phone wait time is AWFUL.
All are Great staff… Michael Angelo very professional welcoming you and organizing the customers as we come in.
Wasn’t waiting long to be called back for my procedure. Staff was very efficient and friendly.
Efficient, caring, informative. When I called for an appointment, every effort was made for me to be seen promptly. My appreciation for excellent service.
It was quick and efficient. The staff were all very pleasant and helpful.
Had to wait an hour on the phone to make an appointment. They said they did not receive the Doctor fax for a stat cat scan. The appointment service is terrible. I have gone to DR for over 20 years and it is ridiculous.
Staff there was so nice and helpful. Best experience I’ve had. I will recommend this establishment 💯% …
Thanks to the staff of DR for making my experience a good one. They were very thorough with explaining my procedure to me and made sure I was comfortable. Dr Kulesha is the best! I didnt have any pain during the procedure. The …
Desert Radiation is completely a five star
facility. I’ve had choices to go to your other facilities but I said no I’ll just wait a little longer to go to Palomino. Love it there. Miss my catalogues. …
Kristine was a superb nuclear medicine staff/nurse. She explained to me step by step the procedure all the way till the end. She was very professional and very detail oriented. She has that calming magic touch that make you feel at ease in a very intimidating setting. There should be more medical staff like her!!
Parking was simple, masks were necessary but the staff were superb. Form filling I assume is a given and I waited an hour for a double breast biopsy, but the wait was worth it. My technician ( ultrasound ) Syuzanna was so lovely and made me …
I had an early appointment, checked in on time didn’t have to wait long at all. Both representative was helpful and nice. The nurse techs, and the Dr. were also professional, nice and pleasant. My procedure was quick, simple and painless. …
Desert Radiology at the Palomino location was great. Did not have to wait too long and the services provided went very smoothly.
I recently had a breast biopsy and experienced the most pleasant and sincere workers. They made me feel very comfortable and were very attentive. The most friendly atmosphere in a medical facility I have ever experienced! Thank you girls!
I’ve never had a problem at desert radiology. Everyone that has waited on me or did a biopsy on me has always given the utmost courtesy and respect. I thank all the from the people at the desk to the nurses and physicians on staff.
From the second I walked into this place I was completely satisfied. I was definitely nervous about getting a biopsy but the nurse(and the trainee with her) really talked me through everything and made things so much easier. They even …
Upon entry the waiting room was clean and smelled clean, and there was going to be hardly a wait. I was greeted by friendly and courteous receptionist right away, and I explained that I had been referred by SDMI. After accepting my …
Had a biopsy for the first time. Everything was explained to me perfectly. Tech was great. No after effects from procedure.
Courtesy from all staff. Checked in prompted. Care shown to me throughout my two procedures. My privacy and comfort were protected
I had a very professional experience at DR. The staff was great!! And Dr. and was very kind and gentle during my biopsy.
The best Doct & assistant,, super kind, patient and communicative,, gave me soo much peace and comfort. Walked in super nervous and left happy and at ease🙏 …
Took my 3 month old son here for a ultrasound and the Air conditioner was not working it was 85 degrees inside of this place and packed with Alot ppl inside my son was crying and so irritated because it was so hot and they made us wait 45 …
PHONE PROBLEM..TOOK 1HOUR 23MIN TO GET THEM TO ANSWER PHONE FOR MRI. RUDE TO THE MAX ARE YOUR PHONE PEOPLE AND some staff are cruel as they do x-rays. Push one around & twist your body while you are crying. DR is all we have here…don’t mistreat us!
The service was very good, polite and quick. I am very satisfying. I would go back if need. Thank you for yours service
The staff from the front door to the back office was friendly and professional. They asked if you had any questions, and explained what to expect. I strongly recommend this place.
From the greeter, the reception, intake was smooth and easy. The ultrasound tech, the doctor, and the mammography tech all of them were considerate.
Westcliff is the worst techs ever, I was supposed to get 3 MRI waiting for months bcuz this was the only place that could do all 3 but I was charged $100. For sedation and didn’t get anything done except rudeness and hateful ATTITUDE …
It’s so difficult booking an appointment with desert radiology! It’s an hour or more wait time trying to get someone thru the phone. And their website suggests to request an online appointment And they’ll get back to you. They don’t. I had …
The staff was very professional and helped to bring my stress level down.The doctor addressed all my concerns and walked me through the whole procedure along with the assistant. Appreciate tremendously!
Desert Radiology Without an appointment got me to the radiologist in a reasonable amount of time the tech was pleasant and efficient, Overall a good experience! …
Had a very pleasant nurse, Chrissy in radiology who took the time to explain how my procedure would go and helped to put me at ease. Kimberly at check in was so pleasant and helped me schedule an appointment I needed in a couple of months. Everyone was professional and friendly and communicated well with me. I love Desert Radiology!
Appointment took at least 2 weeks to book because work order needed fixing, and there were problems getting it right (not from DR), even though it was STAT. Took 2 more weeks to book after work order was corrected. Waiting on the biopsy was nerve racking!
My wife was treated very nicely. We didn’t have to wait and procedure was done professionally and quickly. We will always use Desert Radiology
I was very early, but only had to wait ten minutes. The Technologist who conducted the Chest CT Scan was very cordial (sorry, I didn’t get her name, that happens at 88!), and helpful & everything went well. …
Excellent service! My procedure was explained in detailed as to what to expect and such good care was taken of me from start to finish! Very pleased with the service I received.
Was checked in and registered right away.Was called back at exact time of appointment. The one doing ultrasound explained everything and was very friendly. Best experience. 👌 …
The staff is very professional and caring. It was busy but the wait wasn’t long. I have used DR for many years at different locations and have never had a negative experience. Always given then five stars.
I took my mother to have an X-ray that would show the PA Tech exactly where to inject needle into her pelvis, Tyler & asst. Megan were awesome! gentle! Compassionate! TY DR!
Through many transfers, I was finally able to reach the scheduling department. They’re a really busy office. I guess that shows their effectiveness. I have faith my procedure will run smoothly.
The person that did my test was nice and explained each test but I didn’t understand why stuff tell me not to take the test? I am just trying to find out what is wrong with me
Very prompt and professional. I was greeted by a security guard at the entrance who was also professional and polite. I dropped my wallet in the lobby. It was turned in and the staff called me about 10 minutes after I left to let me know that they had it.
I had a very good experience. Your staff does a great job with check in and then mamogram tech was personable and efficient.
The visit was ok until I got back to the women the was to start the MRI. She was abrupt and in to much of a hurry to listen to my concerns and the fact that I was in considerable pain. She grabbed my legs like a bag of potatoes and threw …
Have been here twice. The waiting room is like a bus station in a third world country. No appointments are taken for x-rays so the first question is, Do you have an appointment? Then I was informed the wait would be 30-40 minutes. The bored …
I received excellent customer service at the Palomino location. I was treated with warmth and kindness throughout my visit!
Very efficient. Had 3 x-rays, which didn’t take long at all. People who worked there were nice.
The staff was very friendly and courteous. When I had my procedure they explained everything to me. I felt comfortable with them. They were very helpful. Definitely an Asset to Desert Radiology.
Great experience with my very first mammogram. Fast and great customer service. Prompt examination. Very professional imaging technician.
Very efficient and clean Radiology Center. Answered all my questions that i had. And although the place was pretty busy I was in and out within a half hour with my cd x-ray in my hand.
It has been quite some time since I have done a mammogram. I have to say what a difference from years ago. Course it was super fast. LOL She was quicker then checking in I felt and very patient.
I was there to have 3 procedures done. The technicians were very caring and professional. I enjoyed talking with them.
Very friendly staff. We were 15 minutes late due to an unexpected flat tire, and urgently needed to be seen. They told us they would hold our spot and to not rush back unsafely. A huge thank you for your understanding.
I am very new to LV and finding Drs and health centers for any services are challenging. Including radiology and MRI centers. I have an implanted medical device and needed MRI! Dearest radiology staff did all the research and gathered all …
The office employees are very nice. My wait time was minimal and the technicians were very professional. They had me in and out quick.
At the Receptionist desk and As I was on time for my appt filling out paper work. The Technician called me in right away. Even though there was people waiting for what ever test they needed. So I was in for a mamagram. As Fay assisted my …
The staff was very nice and caring. But I was concerned because everytime I visit one of the facilities your required to wear a mask. This visit hardly anyone had on a mask. Not even the staff
Watch out for the fraudulent activity this place does..my dr ordered a mri lab work. in September 2021. desert radiology kept canceling my appointment. they rescheduled then miss spelled my last name in the appointment book so …
The door was open for me when I arrived and was giving great instructions on where to go. The lady at the counter assisted me friendly. The 2 ladies who did my procedures were caring and kind.
Desert Radiology on Palomino was the most professional experience I could ever hope for. Everyone was helpful and explained each and every move. It caused me to be more relaxed and my MRI experience calming. Thank You!
My experience with the procedure overall was good. But I wasn’t prepared for the amount of pain and discomfort, bruising that followed the procedure. I wasn’t well informed ahead of time as to what to expect. When I called them they were not much help and we’re not able to prescribe something for the pain.
got an appointment very fast after referral in LV. App was at 6:45pm, we were there at 6 (long drive) only one cpl in waiting room, got called at 6:15. Nurses very friendly and caring. got 2 mris around 45 minutes. Results send via email to …
The office staff, doctors, & nurses provided exceptional service at the palomino office. I had a biopsy procedure for my thyroid that i was really nervous and stressed about bc my fear of needles, but after expressing my fear and anxiety to …
Hi, it was a great experience because I didn’t have the referral from doctor and they were so nice and friendly calling the doctor for the X-Rays I needed. The girl who did them, even told me to wait to get CD ready to take at doctors appointment. Thank you all for that!!!
Everyone single one who helped me with my biopsy was sooo attentive and nice to me . Since the front desk till the nurse and the PA. I didn’t wait much and the my entire procedure was very easy and fast . Thank you all the staff who helped me to do this experience very smooth and calming !
I have been unable to get a live person on the appointment line for the past week. After calling everyday and being placed on hold for hours each day no one has answersed! There is no way to leave a message, text, or chat. I do not have …
I had difficulty getting the STAT CT scheduled d/t staffing problems.
Once I went to Palomino location behind UMC, every staff person from security ,to the desk and the technicians was pleasant and knowledgeable . Normally, I …
They were professional and patient and pleasant. The security guard was nice and professional. The check in secretaries were delightful and the radiologists Were extremely comforting. The nurses were all pretty.
It took me the last 18 months to get my six month 3D mammogram and ultrasound with you ….one staff member said it was because you were so backlogged after shutting down for several months in 2020 with covid. I’ve only ever used desert rad …
From getting my appointment, a call back from my request online, no waiting on phone. Checking simple treated with respect. Most of all the lady who did my bone scan, knew what she was doing plus she remembered me!
My appointment was at 6:10 am and I was taken back at 6:20.
The MRI Technician was very informative and very friendly. The exam was about 40 min and I was very happy with the overall experience and friendliness of the …
up on making the appointment. I have to wait over hour and a half to speak to representative .. I needed an MRI the wait was over one month….when my appointment was ready I went the stuff were very nice but when I checked in, they booked …
Great front office and exam room staff. No appointments for X-rays and flexibility of appointments in the other locations for MRI and CT scans. They even adjusted their schedule on the day of my MRI so that I didn’t have to come back a second time for the CT scan. I highly recommend them.
I always use the Palomino DR for any tests needed. The staff is friendly, wait times are minimal, and the technicians are thorough & professional. Had an x-ray done yesterday & the tech was awesome. I wish I would have thanked him for his …
I had a great experience during my biopsy appointment. The staff was amazing, professional, kind, gentle and caring. Definitely helped with easing my anxiety. Thank you all for such great service.
Extremely crowded. However, the waiting room staff were Excellent! No problems. NOT so much, though, when I finally checked into the X-Ray room. The X-Ray tech couldn’t give a care. Rushed me through signing paperwork, without clearly …
I came in for a biopsy. I was quickly processed in the reception area and had the procedure explained to me the entire time I was in their care. Jasmine was my nurse and she gave very good care and supported me through the entire process. They provided me with very good care
I was Refered by my doctor and since it was only just over a block away I decided to stop and see if they had time to get me in for a chest X-ray. From arriving to departure was maybe 15 minutes at most. Staff was great and the facility was …
I was very anxious upon arrival to my appointment for a procedure that was new to me – a needle biopsy. My interaction with the staff was professional and calmly reassuring throughout my visit. The facility was clean and there was ample spaced seating in the waiting area – both inside and out.