ABOUT OUR PRACTICE At Desert Ridge Family Physicians our philosophy is simple: We want to build long lasting relationships with our patients by providing exceptional medical care. We treat patients of all ages beginning at birth, and particularly enjoy treating families as a whole, the true essence of Family Medicine. We offer comprehensive medical care to each patient treating a multitude of chronic medical conditions, acute illnesses, and even perform minor procedures in the office. We are committed to preventive medical care, and work together with our patients to ensure they are informed and remain current in this area of their health.
| Friday | 8AM to 4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8 to 11:45AM |
| Thursday | 8AM to 5PM |
20940 N Tatum Blvd Ste 300, Phoenix, AZ 85050
(Translated by Google) I love no other place where doctors give you appointments so fast, I don’t change it my Doctor …
Extremely pleasant, professional and friendly. Dr. Lau and her assistant Luz are top notch! I’ve been a patient for years at the office and will continue to do so. I am so happy for their amazing care! 5+ stars all the way!!
rude staff
Great service!!
No help at all. Waste of time and money
Horrible customer service. Snotty and rude
Wonderful people, professional but, informal and friendly.
Dr Hernandez always gives his best — ⭐️⭐️⭐️⭐️⭐️
Going to them for preventive care is a joke. Will be going elsewhere.
finally found the perfect medical facility…highly recommended.
Only spoke to the receptionist for 20 seconds. She was rude and hung up on me. Not a friendly place.
Quick 1st appointment and friendly and very nice facility
Love coming to this place. They are clean, professional, and great communicators.
Very Friendly office, their efficiency is the best part!
Great service and the staff is always great welcoming every time I come in
Super easy to schedule an appointment and great, friendly, knowledgeable staff!
they do an amazing Job I been seen there for 15 years now.
Well automated with a large staff & selection of Physicians. I like that they’re very technology forward!
By far the best family practice in the valley! I recommend eeryone to them!!
Very time efficient respectful staff. Dr. Gazda was impressively knowledgeable.
Great doctors & the best appointment system.
This is the best office of doctors and staff I have ever experienced.
Showed real concern about me after being in car accident. Made extra effort to get me in to see her once released from hospital and rehab.
They are not taking new patients. I was told to try back in a few weeks
I would highly recommend Dr Natalie Sudekum. She is a very caring & knowledgeable Dr. who listens & gives you excellent care.
Very pleasant and efficient service at this office. Dr G was great! Highly recommend!
Great doctors and service. Love the fact that you can get in the same day or the next.
I love their same day next appointment system. Excellent care and great front office staff.
My entire family are patients at this office. The office is well organized, and the Doctors are attentive.
Great staff from the moment you enter the office, this extends all the way from the Nursing Assistant to the Doctor you see!
Great treatment. Love this practice. They are always available for me.
Absolutely love this office and Dr. Lau. Would recommend her to anyone in need of a PCP!
I am always impressed when I visit Dr Gazda. He listens and takes the time needed to diagnose problems.
Dr Acuna is fantastic!
Excellent practice with a tremendous skill set. Truly a family feel to this practice. VERY efficient as well, unlike my family.
Worst customer service ever. Julie, the receptionist was absolutely rude, and unwilling to work with me. It is unfortunate for these doctors that they have people like this representing their practice.
Love Dr. Edwards! She listens, understands and I feel confident in the care she’s giving me and my family!
Both Dr’s I’ve seen at Desert Ridge Physicians have been patient, efficient, caring, helpful and genuinely care about my health. Thank you!
Great Doctors & Staff but scheduling is terrible. You can only schedule for the next day which makes it very difficult for someone who has a busy work schedule. Very frustrating!!!!
DO NOT, I say it again DO NOT put your cc on file, they will run it as they please… Nina at billing dept extremely rude and unprofessional , I called to inquired about the charges and said “you signed up for it” this is the second time I’ve experienced bad customer service at this place… terrible !!!
Very rude. They only take appointments 48 hours in advance but they are always booked. So you end up calling 3 times a day to get a spot. They need more capacity or allow clients to schedule out further… …
This family clinic has outstanding staff and the best family Doctor we have ever had. I highly recommend Desert Ridge Family Physicians.
Very professional caring staff from the front desk, the medical assistant and the wonderful doctors there especially dr. Michelle Velasquez I have and will highly recommend her to anyone
Dr. Lau, who I unfortunately have had to see for many health issues, is the best general practioner doctor I have ever seen. She is knowledgeable in all areas and always has great referring doctors.
First time in. Dr. Hernandez was great. Easy schedule and got me in at my appointment time. Super communication. Highly recommend.
I’ve been going to Dr Lau for many years now and she is absolutely the very best! Keeps up on everything about me physically and emotionally. I couldn’t ask for better from Dr Lau and staff.
A great place to visit, everyone is professional & compassionate, my provider, Dr Patricia Rodriguez is the best & they take you on short notice as well ❤️
I highly recommend this practice. Excellent and professional staff and doctors. They offer same day or next day appointments which is hard to find elsewhere. They make you feel welcome here.
The method for scheduling appointments is quick and easy, the staff is kind and courteous, and the physicians are knowledgable and easy to work with. Dr. Velasquez is my favorite!
Easy appt system, Dr VElasquez is attentive and accessible. Each visit is smooth and efficient.
I like this office.
Going to them for preventive care is a waste of time. I was treated like a 4 year old. Will definitely be going somewhere else.
Dr.Emily Edwards, my physician, a no nonsense right to the point doctor.
Always easy to get an appointment, wait time is minimal. I always feel cared for.
Excellent staff and would recommend this facility to anyone.
I’ve been going to thus doctors office for 10 years. My doctor, Dr. Lau, is an incredible doctor. Her nurse, Michelle, is great as well! Great, quality Healthcare!!!
Dr. Rodriguez is fantastic. Thorough and kind. She really listens. Front office ladies and nurses have been friendly every time I visit.
Dr. Rodriquez is a great PCP. The whole office runs so smoothly from scheduling online appointments to great medical care.
In addition to receiving friendly, compassionate, great and thorough care, this practice has been the best, most efficient of any I have interacted with in over 40 years!
Practice has had multiple job listings for months for a medical biller. I applied multiple times for billing positions for over a year and no one would even call me. …
Always a great experience. Great staff and doctors.
Easy to make appointments with little to no office wait time
This place is smaxing. Always friendly efficient. Great doctors and on top of the best medical care for their patients. Covid vaccine provided to patients over 65. Highly recommend
Dr. Suedekum and the staff have been very helpful and their adoption of technology is to be applauded. The ability to get same day or next day appointments is great and does not require you to schedule weeks ahead of time.
I called today to see if they are accepting new patients the woman who answered the phone could not have been ruder. When asking if her response applies to family members of current patients in the same household she was short and Condescending.
Dr Rodriguez is a kind and knowledge doctor
We recommend
I’ve been a patient at Desert Ridge FP for 8 years and feel the care provided is beyond compare.
All the office people are so nice and Dr. Lau is great and very kind.
Dr. Wheeler is amazing!! Very thorough and answered all my questions. The entire staff is very sweet and professional, especially Melinda. So happy I switched to this practice.
This a tremendous medical facility. Easy to get to and from the up front office staff to the docs and nurses, they make the medical procedures easy as can be. …
Dr. Lemaster is a wonderful doctor. She takes her time and really listens to your concerns. I am glad I found her and plan to have my entire family join the practice.
Dr. Acuna is a wonderful physician at Desert Ridge Family Physicians that sincerely cares about his patients. I have great confidence in how I am treated. I have referred other family members to Dr. Acuna.
The attitude at this place is incomprehensible. I simply questioned the Dr’s assistant politely as to why I have completed an electronic patient info survey as well as a hand written one, and she was asking me the same very questions all …
It’s so/so. Been to worse, but also have been to FAR better. We go when we absolutely have to. The staff doesn’t seem to take their job very seriously unless you owe them money. Otherwise they can usually be seen joking around and giggling …
January 12, 2017,
I have never in my life of 54 years had such terrible service from a medical …
Pleasant and professional doctors and staff. Love the “day of or next day” service. No waiting a month or two to see a doctor.
Always competent, caring, and thorough. Dr. Luba always spends enough time with her patients to have a complete understanding of the reason for the visit. Nikki, her assistant is equally competent. They are a great team.
If you appreciate quality healthcare then stay away from this place! From the receptionists to the MA’s to the physicians, they are all bad news. Don’t just take my word for it, check out all the other reviews that say the same thing. …
This is a great practice! It is easy to get an appointment. Everyone is friendly and professional. You are seen on time. It is very easy to communicate with the staff via phone or thru their portal. My husband and I have been using this practice for a long time and we would never change.
Dr. Hernandez is the man! I was on the market for a new physician and I am very happy with the service provided. Dr. H is very friendly, personable, and resourceful. If there is something they can’t do, Dr. H and team have a plethora of …
arrived for 4:30 scheduled appointment. around 4:50 I asked what was going on . Dr. Gazda’s assistant said she had to take 2 new patients to another providers location and assist them with getting xrays (why??). i was told I would have …
All of the receptionists, nurses, and Dr.’s I have dealt with here have been amazing. Thank you for all of your clear concise instruction and interest in my health! Exercise, healthy eating habits, and sleep are the top priority to …
Meh. Service is not great, they always seem like they hate me and their jobs. Scheduling is a mess, but certainly not the worst. Doctor was very nice, but I definitely got the impression that he just wanted me to spend money. Website and …
Love this practice- I see Dr Sedekum, she is wonderful- The staff has been great- the nurse that works with the doctor is a doll- Raquel. The same day /next day assures you can get in when sick- they do not take samples from drug companies …
This was my 1st visit & I felt like I have known Dr. Gazda, Jocelyn and Tameka for years. Everyone was so pleasant and welcoming. Dr. Gazda was very knowledgeable and thorough and addressed all of my concerns. If you haven’t found a Doctor yet come on over to Desert Ridge Family Physicians, they are amazing!
Scheduling online is easy , front desk is friendly, office runs super timely, and the doctors are great. Highly recommend. …
I’ve been a patient for a few years now and I love Dr. Piccione. She instantly won me over with her fun personality and attention to details. However, this last year I never can make an appointment to see her because she is always booked. …
I went to my first appointment last Monday! Great location, beautiful office. The front office staff was friendly and it was very easy to schedule. They book appointments a day in advance which allows for emergency times! I saw Dr. Edwards and she was fantastic.
I called for info on a PCP and spoke with Sarah… she provided me with invaluable information pertaining to PCPs in the Phoenix/Scottsdale area. Sarah was nothing short of a pleasure to speak with over the phone! Her customer service is …
I drove 45 minutes to try out this clinic and find a primary care doctor .I will now make the drive over and over again. Best customer service ever received. From the nice ladies at the front desk, to the nice nurse that brought me back to my room .Then the doctor, WOW. I will try to get my entire family there.
Dr. Acuña is the greatest doctor I have ever seen. He is very intelligent in his field! He listens and cares about his patients. Before going to see him my health was in a downward spiral, he didn’t give up on me or give up on finding the …
Called a tumor anxiety for 4 years. Thanks docs. Asked for an MRI for years would have saved me time in a wheelchair. They congratulated me when I lost 90 pounds in 3 months… that was a symptom. They are not family medicine but corporate. …
I called this office today as a new patient and was treated in a hostile manner (???) During the phone conversation, while setting up an appointment, I thought, wow, maybe this person is having a bad day, but it was 930am! I decided to …
WORST MEDICAL CARE IVE EVER RECEIVED! DO NOT WASTE YOUR TIME OR MONEY MAKING AN APPOINTMENT. I have great medical insurance, and decided to try out Desert Ridge Family Physicians because the office is close by. BAD MISTAKE! I should have …
Dr. Kelly Luba has been my PCP for over 6 years now – it is so convenient to get in when sick because of their same day or next day appointments. It’s very easy to get an appointment for which ever day you want, by calling at the right …
Great practice. Dr Luba was prompt and thorough with the exam.
I spoke to a Sarah in scheduling today, she refused to schedule me as a new patient. I was seeking care, she demanded a long term commitment to a new Pcp without even meeting one first, before she would schedule. The customer service …
Great family practice, staff is always friendly, love Dr. Acuna. Making an appointment is easy and everything is available online, from test results to email communications.
I strongly encourage you to seek care elsewhere because if you are seen by Doctor Tomàs Acuña-Lopez, “care” is something you certainly won’t be receiving. …
Dont go see Dr. Perrin…arrogant, rude, questioned what I was saying to him about my illness. Actually argued with me. Unpleasant, unprofessional. There are several other physicians in the office that are stellar!
I’ve been in a few times for my standard medical care and those were fine, nothing extraordinary either good or bad, but I went in today for my first Covid-19 vaccine and everything was incredibly efficient without sacrificing friendliness …
Dr. Acuna is amazing. He cares about the well being of his patients and is very thorough with his exams and referrals. I was referred by him to a Urologist. I ended up having a terrible experience with said urologist. Went back to Dr. …
The first doctor I had was Doctor Hernandez. Absolute clown. The guy would talk over me and not listen to a word I was saying. He briefly ended the appointment basically and walked out when I was describing my issues. Said I was healthy, …
We are taking our family’s health elsewhere. They do a great job making you feel warm and cozy while signing up with them. It is all downhill from there. The last two times I had an issue pop-up, they were not able to help. The first issue, …
I’ve been a patient here for several years. What I like about this practice over my past doctors are:
1. you can get in to see someone either same day or the next day. …
I’ve been a patient of Dr Acuna for 3 years now and he is a rare dr. that cares, these days thats hard to come by. The office is busy but manages to remain competent. Thank you Dr Acuna.
Dr. Inglhofer comes off as extremely judgmental. I was accused of abusing a medication that I have used and that has been helpful to me for half of my life and denied it. …
Oh gosh where do I start? My wife she has been in pain for over 10 days and unfortunately we had Andrea from scheduling our appointment which was so hard to do because she gave me such a hard time from the beginning to when we showed up for …
New to the area, my daughter recommended this practice to me. I have seen Dr Velasquez twice. I was treated in a respectful, professional manner and my needs were taken care of. I was also impressed with the specialist she referred me to. …
I’ve been going to Desert Ridge Family Physicians for many years now. My current doctor is Dr. Rodriguez and she is amazing! She’s kind and caring, her diagnosis and follow i trust. I like the office, scheduling is very easy, I like that appointments are same day next day
I have been a patient for quite a few years and have nothing but praise to give from the front office people to the physicians. If a same day appointment isn’t available with my primary physician, I have always been able to see someone …
My wife and I have been with Desert Ridge Family Physicians for many years. We find all their medical staff excellent. Their flu and COVID shot clinics organized and no wait. We are so fortunate to have them for ourselves and for my mom.
My kids were seen by Dr. Rodriguez as their primary for years. We never had an issue until my daughter started having chronic skin problems. They were very quickly treated as encyzma that would ebb and flow in severity. My daughter has had …
I have the BEST doctor and I am loath to share! But honestly, I have never met a a more caring and straight shooting medical practice. As someone with some anxiety, I despise having appointments weeks or months out. I adore that I can …
We have been using Desert Ridge Family Physicians for over 5 years. They have always been prompt, honest, and super professional. Their same day and next day appointment scheduling makes taking sick kids in easy, and we love that all of our …
It took me 4 days calling with each time getting different information to set an appointment. Wasn’t really frustrated about that because at least I could get one. Then when I show up for an appointment I’m turned away because I had a …
Easy to make appointment for virtual visit. Had difficulty getting text message to start appointment; problem was with my cell phone. Alternatively, used a another phone and visit went fine after that. Dr. Rodriquez listens and explains my …
My husband and I both go to this medical office. Dr Lau is the BEST she is always attentive and takes time with her patients and i always feel confident when i am in her care. …
Dr. Luba is thorough and great to work with. The ease of getting in same or next day is amazing. They have great tech integrations that makes it easy to contact your Dr., see results/charts, schedule and check in. At my former Dr. I was …
My wife started coming here before me, she sees Dr. Lau, and recommended it when I needed a new Primary Care Doc. Really enjoy the atmosphere, care, and knowledge shared among the administrative and Healthcare staff. My first time in was …
I’ve recently retired and moved to AZ. I needed a doctor and my daughter recommended Dr. Acuna at DRFP. In my 65yrs I’ve never had a better visit to a doctor’s office. Making an appointment was friendly and easy. The nursing staff was …
I have spent the last 6 weeks trying to schedule a new patient appointment with Dr. Wheeler for my daughter. This cannot be performed online and the receptionist is incredibly rude. I have made 3 calls and each time I am told to call back …
Nice office, beautiful decor, clean, modern technology. LOVE Dr Kirk and her assistant. Her assistant is always upbeat and efficient. Dr is caring and easy to talk to. I never leave feeling like she was too busy to give me her time and …
Dr. Kellie Wheeler is my physician. She is amazing and I highly recommend her. She is thorough, extremely knowledgeable and also has a caring dedication to patient quality care. I also recently had my first vaccination at this practice …
I was recommended to come by an old doctor that was retiring and had a fine experience the first time I came, however my doctor here never decided to let me know she was retiring and the receptionists were so extremely rude that I have …
Desert Ridge Family Physicians, and specifically Dr. Acuna, are simply fantastic. Dr. Acuna goes above and beyond – always. He cares for, and cares about, his patients; always understanding and always empathetic. I have no doubt in my mind …
I recently returned to visiting Dr Luba after a few years away following a change in insurance plans. I’m glad to be back! Their scheduling policy guarantees I’ll see her (or very occasionally, a colleague) within 2 days. No need to have to …
I really like Dr Michelle Velasquez (she’s the only one I’ve seen from that office so can’t comment for anyone else there). At first I was hesitant with the Tele health being the only option but at 4 PM I got a telehealth visit, a rapid …
Great first appt with Dr Wheeler at Desert Ridge Family Physicians. First time I needed to see her after my other doctor moved away. She was able to easily review my history in the system and order updated tests. The Dr and all the staff …
Excellent practice, superb experience with Dr. Lau. Ethical and up to date. Medicine the way it should be done.
My doctor is wonderful Dr. Wheeler I love her she’s the first doctor to take me seriously and not down play anything that I’ve come to her about. Now these reception laddies are the reason this review is 2 stars, tell me how you are going …
Dr Luba is one of the best physicians in Arizona. Desert Ridge is well run and I would recommend it to anyone.
I’m the type of person that always have something on schedule, this place is awesome when that’s the case because they take you in the same day you need it right on the spot. I cannot at 9am and get in by 2pm. Quick and easy as that. Doctor …
Dr. Chelsi Hoshiwara is my new primary care physician. She is wonderful – very kind, caring and patient in addressing my concerns and questions. I feel very confident that I am in good hands under her care.
I went to this practice for years, specifically Dr Rodriguez. While she takes time to talk, I look back and see many issues with her guidance. 1) She pushes vaccines at every visit. 2) She refused to order a baseline bone density for me at …
If I could give them a zero, I would. They knowingly saw my child against a court order! They were made aware that a court order was in place preventing my child to attend any dr except the current pediatrician and after being given this …
Love my doctor and the whole staff, everyone is very nice and makes me feel safe and cared for. They also have given me great recommendations for other medical needs. If you live near the desert ridge area I would strongly recommend seeing them.
I have gone to this practice for ten years or basically since they opened. I originally saw Dr. Piccione but she became their chief quality officer so I switched to Dr. Rodriguez. I’m a healthy person and rarely sick. My OBGYN did …
I recently was examined by my PCP, Dr. Patricia Rodriguez, for a leg injury. Dr. Rodriguez was kind, compassionate and thorough in her examination. It was easy to schedule this in person appointment and I was seen at my scheduled time. I highly recommend Desert Ridge Family Physicians.
The office was very nice and it wasn’t crowded with a ton of people waiting. The Dr assistance was very efficient and polite, easy to talk too.. Dr Rodriguez was awesome. She took plenty of time to ask questions leading to her being able …
I am so happy that I found the Desert Ridge Family Physicians office and especially my doctor Chelsi Hoshiwara! This office is very professional and they give you the personal attention that so many offices lack now. Dr Hoshiwara was …