Desert Springs Hospital Point of Care

Hospital, Desert Springs Hospital Medical Center

Desert Springs Hospital Medical Center® is a 282-bed acute care facility that has been providing quality healthcare in Southern Nevada since 1971. See more

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Desert Springs Hospital Point of Care Reviews ( 250 )

  1. Taken by ambulance to hospital after falling and becoming dehydrated. From to bed, right away given it with liquids. Monitored and given more liquids. Excellent care by nurses and Doctor!! As I recovered had tests and when everything was at …

  2. Went in for surgery and had to stay overnight. Had an amazing group of doctors, nurses, and cna’s who over saw my care. I can’t sing their praises enough. An amazing group of people that worked as a solid team.

  3. I needed treatment while traveling, so I ended up at the ER. They were friendly and efficient. The nurses were great and helpful. I got good tests, a correct diagnosis, and proper treatment. I’m on the mend. Would recommend this hospital if you need medical assistance. If you’re weighing whether to go to Urgent care or ER, just go to ER.

  4. I was rushed to the ER by ambulance for nausea, vomiting, diarrhea, severe abdominal pain with flushing and sweating. Provider wanted to order oral contrast and upper GI. Why would any provider order oral medication like contrast that costs …

  5. Every staff member that I encountered was great. Although I was sent to the hospital by my doctors office and I really didn’t want to go. I felt really comfortable once I was arrived. The staff was really nice, they were funny and made me …

  6. The doctor that saw me help me tremendously I went in with I thought 4 stings from a scorpion in the middle of the night it ended up being 5 and they took great care of me

  7. I was charged 12k to sit in the waiting room for the most part of my 2 hour visit. All they did was in EKG blood work and 2 X-rays. Entirely disappointed in emergency medicine. Can you say 1000% mark up.

  8. The hospital staff here are such loving and caring men and women. I am so happy to have had an opportunity to be treated and crared for by such a wonderful hospital. Their rehab facility is awesome too! Because of them I am becoming more independent every day. Thank you Desert Springs Hospital!

  9. I came in because my blood sugar was in the very high dangerous zone. The front staff had me in a bed in the back within 10 mins of me arriving. The first nurse to approach me was named Becky. She was amazing very caring and wonderful bed …

  10. I was taken care of in the best possible way at Desert Springs Hospital. I met some staff who will be ingrained in my heart for life as well. All of the staff from the cleaning person ( Juanita ) to the CNAs ( Ken, Chynna) to the Nurses …

  11. They got me in the back pretty fast . But was highly disappointed.! I went in due to bleeding for over 3 weeks ! I told them everything I thought they should know from surgeries to my cyst sitting on my ovaries . They got me in the back for …

  12. Everything went well. But there is inconsistencies about there visiting rules. My husband was unable to stay with me during my heart procedure. We were not happy because at precheck-in he were told he could stay with me but on the day of my procedure he was told he couldn’t stay.

  13. I have never been to Desert Springs Hospital and thought it might be sort of a very old place. It is indeed older…however it was an absolutely delightful place to be and to be taken care of by a very professional staff. Everyone and I …

  14. I’ve been here twice for heart issues. The doctors, nurses, & all other staff are fantastic! I trust no other hospital than Desert Springs! You will always be in good hands with them

  15. My husband was admitted to the ER on Oct 9th with Covid 19. Because of isolation policies we were given telephone numbers to call so I could check on him. No one would answer the phones faster than 30 minutes. Some one would answer and …

  16. Went in for outpatient surgery Sept. 1, 2021…Whole staff was wonderful, especially Flo – the Green Machine!, Jennifer Borbon, Clinical Supervisor, Ms. Goodwin, RN & A. Menza, CST and Mark, who found all my paperwork, on short notice, & …

  17. The pre-admit for outpatient surgery was well run and the staff was very friendly. However when surgery day came about I had to do the nasal swab tests again as they reported mine as lost. They also did not have a copy of my Covid test …

  18. I went to this hospital on 10/6/21due to pain from getting my tooth pulled earlier that day. I waited patiently. I obviously appeared to be in pain due to the fact that I was crying. Now I get that these hospitals are under staffed due to …

  19. I was in Desert Springs for 5 days after my multi level cervical fusion. Once out of surgery and taken to my room and now in the hands of RN’s and CNA’s. I want to first start out by recognizing the the RN’s that really helped me and made …

  20. Due to the current medical climate, I was very afraid of going to the hospital. Not because of the virus, but because of the way the medical community has decided to put politics over humans and their care. …

  21. I recently went to hospital because I was in a lot pain. I got there around maybe 1pm they had me going back and fourth from the back to the waiting room all the time I was there. It took what seem like a very long time to get something for …

  22. Everything was great during my experience until it was time to be discharged. The two employees at the front desk when I was about to leave weren’t very friendly. Other than that the doctor and nursing staff was great. So was the ultrasound …

  23. I came through the ER on Friday with lung issues and have received the best care from the doctors and staff of this hospital. Everyone I have encountered has been wonderful and compassionate. From the doctors to even the staff who clean and …

  24. I am changing my review from 3 months ago from 4 stars to 5 stars. I was transported to Desert Springs Hospital on 3/16/2022, was discharged in 3/22/2022. I had a small bowel obstruction which is excruciatingly painful as well as life …

  25. The entire staff – doctors, nurses, cna’s- every single person that was there for me- THANK YOU! You made my surgery easy and the care from the nursing and cna staff was top notch! Desert springs hospital- your surety staff and the entire crew on floor five were amazing!!

  26. My father Esko Wallace had a surgical Procedure done at Desert Springs Hospital. The Doctor and his staff did a Great job from start to finish. He stayed overnight in the Hospital. His two nurses were very polite, understanding, & treated …

  27. I heard thing about Desert Spring Hospital and they weren’t good. So I was a little afraid to have my surgery there. That all changed, I had surgery last Friday for colon cancer I had the most amazing nurses and CNA’S. The Surgeon did an …

  28. A+ cardiology unit. Very professional and kind. They took great care of me during my procedure from the very beginning until discharge. Amazing surgical team and all of the nurses on staff.

  29. I am currently hospitalized here and have been lied to multiple times, have had nurses lie to other nurses about me. I openly heard my nurse tell her relief, I was refusing my medication. When in fact the only thing I was refusing was the …

  30. Had catheter ablation on August 5. Hospital staff was great. The cath lab nurses and staff were fantastic – professional, caring and friendly. Made me feel comfortable about procedure and cared about as a patient. I was treated with dignity …

  31. I really liked the Dr, but had to wait hrs for help., had severe back pain with labored breathing. I could not walk or get up out of the chair l was left in. Then when l was finally seen l was put on 3 meds. Was sent home after midnight …

  32. I brought my aunt to the emergency room and the stuff in the afternoon were nice but the stuff at night omg they are horrible. very rude and i even heard one of the stuff being upset saying i’m going to loose it their is a lot of people …

  33. From the time I walked in until I was discharged 48 hours later I was treated with kindness and professionally. Over the years I have been a patient there 4 times. …

  34. Great Hospital and staff very attentive and they all have great bedside manner. A special thanks to RN Christian, Paciano and Anna. Literally every single person I encountered in this hospital from Doctors, RN’s,CNA’s, Porters, Janitorial …

  35. My brother was in the ICU. I couldn’t visit due to COVID regulations. The nurses gave me updates, took good care of my brother & they are truly outstanding. Thank you Yessi, Austin, Lucy, & Christian. Thank you Amy, case manager as well. Thank you to the doctors & all that has helped in my brother’s care.

  36. January 18, 2022I had my Gastro bypass sleeve surgery done at Desert Springs Hospital. I couldn’t ask for a better doctor Dr.Ladue Was the doctor that did my bariatric surgery and need I say I was in good hands 🙌🏾 he did amazing job I …

  37. I’m very great full to the staff for taking good care of my wife. Dr. Atkinson is the best. Post op, the guys and gals in recovery went above and beyond with my wife’s care. Roció was awesome and we really appreciated her assistance. I recommend Desert Springs Hospital to everyone who needs it.

  38. I got help quickly and was treated and diagnosed in no time, I was given prescription’s for my issue and was in and out in 3 hours. Later I ended up there again with an ongoing issue and while in the hospital l met the most wonderful nurse ever Krishna who changed my life!

  39. I still have not received my email for my online portal to review my results. I spoke to about 9 different people. I kept getting transferred and given different numbers to call. Finally Sarah called me back and gave me my results over the …

  40. Getting my PATs/Covid test was a bit of a challenge I got sent to admitting to medical records back to admitting finally to out patient surgery (I was have an inpatient procedure). But pre op team was great staff was very attentive and …

  41. I had an excellent experience from arrival to release. Every concern I has about the process and my surgery was addressed and I felt very comfortable in their care. Specifically Allan, Lily, Helen, Rocio and Winnie went above and beyond with personalized help and compassion while I was there. Thank you!

  42. Came in through the ER. Got a bill for $2500. I gave them my insurance information. They increased my bill to $6500, took the insurance payment of $4000, and left ME with with a bill of $2500. They are scam artists looking to take people …

  43. I was in the hospital at Desert Springs from 1/1/22 – 1/3/22. Everyone was great. All the staff, nurses, doctors, radiology, food service , etc. Were fabulous. I was given excellent care and everyone showed real concern for my condition and making sure I was comfortable. Great hospital.

  44. Was treated very good and Dino in the emergency room is a keeper nobody likes needles but when Dino gave me my IV he didn’t hurt me at all great guy Dino deserves a big thank you from me and he deserves a reward let him be noticed

  45. I went in hoping to get treated for three different things. Instead I was only treated for one and released. Not happy with how they didn’t care about my two other issues. Not happy at all!!

  46. I was really nervous about going here. I recently moved here from Oklahoma and Medicaid has taken longer to get here so I ran out of my medications. I went through being sick without them for days and finally couldn’t take it anymore. I …

  47. ER nurse was rude. ICU Nurse was rude and mean spirited. Ask for lunch and provided a ham sandwich on wheat bread, a bag of chips and a soda. Mam, I can’t eat this I’m diabetic. She said eat it or starve. Called for the doctor on the floor. …

  48. I thought the Dr. and staff were very efficient in my care and conclusion. However since I was pretty groggy I would have liked to see my paperwork reflecting results in layman’s terms. Even though Dr. did discuss this after tests were done. As my memory is not the best.

  49. My husband stayed in this hospital for a couple of days and I came everyday. The doctors came everyday, checking his condition and keeping me updated. …

  50. Check in was fairly efficient. Doctors, X-ray technicians, and CT scan technicians were competent. Visitors not allowed. Expect to be there 4 to 8 hours. Even though I had 5 of 5 negative test results, I had to wait for about 1 to 2 …

  51. I know its Covid going on…… I believe in all seriousness Doctors are overwhelmed and overlooking very sick patients. I had a ver attentive doctor thank god!!! There is a lack of reading charts and rushing patients out the ER! I have showed …

  52. Was great experience ounce I got upstairs . Down stairs we were sitting in waiting room about 14 hours butt was admitted to hospital. Not enought staff 4 beds up stairs I guess nurses quit from stress. Don’t understand that at least there …

  53. A complete NIGHTMARE experience that had me absolutely desperate to leave by the third day. My room consisted of THIN plexiglass cube without toilet, sink, or the slightest illusion of privacy. The HVAC system terminated in a 12inch …

  54. This the worst hospital ive ever been to. I came in emergency room for a headache and walked out with a bill three times my college tuition. Not to mention the nurse gave to much morphine and the forced me to get up despite how drowsy i was …

  55. I loved the Hospital and all the nurses. The guy who brought me up and took me back out is awesome. I wish I would have gotten his name. He made me laugh and put me at ease before my surgery. I really didn’t like my Dr. Dr. Cavella was rude …

  56. NEVER AGAIN!!! My recent four day stay at Desert Springs Hospital was a horrible experience. They totally failed in my case to live up to their claims of being sensitive to patients needs. I am a 77 year old man who was admitted with severe …

  57. The WORST bedside manner I have ever experienced in my entire life. When a patient cries that they can’t catch their breath and asks for “help, they are rude not helpful at all i was in pain and the reception treat us like not a human we …

  58. This place is terrible they admit patients and wait in er where u check in. Not even in the back it’s disgusting. No rooms available why would u admit people when there,are no vacancy . To sit on a hard chair for 20 hours . If u don’t ask …

  59. I was sent to Desert Springs because my nurse thought I was bleeding internally, went by ambulance, I am disabled been in power chair for seven years! Once there I am taken straight to emergency room waiting room the same as if you walk in …

  60. I was here from Nov.1 2021-Nov.22 2021 and everyone I encountered was pretty great. I spent most of my time on the 3rd floor the staff is amazing. Dr.Danish and Dr.Lam were pleasant and kept me up to date on progress and where I needed to …

  61. Well I wasn’t too pleased with the care I received this time because I had to go to the ER at 1 in the morning because I just wasn’t feeling well so got there and the waiting area was filled with people that were admitted with no rooms, …

  62. No wonder this place is low on stars! Patients look like they’re being seen in the waiting room ! Staff is completely rude ! I came to drop off an order for a patient through instacart following the directions that were given to me by the …

  63. I enjoyed my stay. Almost everybody was polite and concerned about my welfare. They were respectful and helpful and the food was good. I will use them in the future as my go to hospital if I have to go again. I appreciated Everything they did.

  64. My recent experience at Desert Springs Hospital was one of the best experiences I’ve ever had at a hospital. From my PreOp to my Discharge was flawless. My room was clean, private and had a view of the city. The staff were friendly and very …

  65. Went in for chest pains around 2pm. I left at 5pm I waited so long they pretty much forgot about me and wanted to do the blood work. I said no at this point and let th know I was going to another hospital. Should have went to Sunrise from the start!

  66. Without a doubt the BEST Hospital in Las Vegas! If you want the safest and highest quality care combined with the most impressive compassionate customer service, Desert Springs Hospital is hands down the only place to go. The Leadership team there is clearly doing something right! Would give 10 stars if I could!

  67. I would like to leave my input regarding my short stay at DSHMC.
    Firstly, from the beginning the staff treated me like they truly cared. From the Emergency staff to the nursing staff they all offered great service and consistently exhibited true and honest patient service. OUTSTANDING!

  68. ABSOLUTE WORST HOSPITAL IN SOUTHERN NEVADA
    I was transported by EMTs one night last July, 2021 to Desert Springs’ Emergency where I spent approximately 12 hours due to a bad reaction I sometimes have to …

  69. I really think it was hard but honestly the waiting areas are not great.But a really awesome thing is the staff. This nurse went by superman was so kind and went the extra mile to help me be comfortable.Also the other nurses that tried …

  70. Thank God the ER has not been a place that I have needed to vist. But Saturday morning it was and the 3rd shift staff brought their A-game. The nurse who checked me in rubbed my hands to warm them because I was so cold, even got me a nice …

  71. My overall experience at this hospital was great. I was not okay with the overall performance of one RN assigned to provide Quality Healthcare in a safe, compassionate and healing environment. My expectations were not met by one staff …

  72. Still here after a 60 hour wait in ER. Only reason giving this place one star is because once you get out of ER you get treated with dignity, respect and transparency. ER staff is 98 percent rude and uncompassionate. Had diarrhea and begged …

  73. I can’t even find all the right words to say about my experience. I will say from the moment I walked in and pre-registered to the pre admit, all the way to the post Op nurses, and docs even transport out to car, and especially the surgeon …

  74. Excellent service Great professionalism The only thing I didn’t appreciate Was the EKG stickers were still all over me when they discharged me And I had to ask the guy at the front Ask To remove my IV Input needle Out of my armThat was ridiculous

  75. I had a great experience throughout my stay. All nurses were so lovely and helpful. I was on the 5th floor and felt so cared for. Even though I did not feel my best. Everyone staff, doctors , etc were right there to give me everything I needed. When it was time to discharge I asked to stay one more day haha. I had some Amazing care.

  76. I came here for surgery and everyone was so kind went above and beyond the facilities immaculately clean I’m really grateful I had my surgery here I felt very well taken care of

  77. UPDATE: Since I posted the below review a month ago my husband was again hospitalized this time I had no problem getting to his Doctor and he received excellent care. …

  78. Everyone was pleasant I was comfortable MJ you’re awesome Kevin and surgery recovery I thank you for everything for taking care of me after my surgery been so patient thank you so much Kevin

  79. I WAS HERE THREE WEEKS AGO, THEY SAID TO COME BACK IF I WAS IN PAIN! TODAY I DID. I WAS IN AN EXTREME AMOUNT OF PAIN! MY LEGS HURT AND FEEL HEAVY, ABDOMINAL CRAMPS, BACK PAIN, NAUSEA AND DIZZINESS. THE DR CAME OUT ASKED ME WHATS WRONG, …

  80. Staff is extremely nice but the bills are ridiculously high. When I say high you will be literally shocked, on Memorial Day weekend I went to the hospital because I felt a little dizzy, they made me wait for 3 hours and did some blood test …

  81. This was the best experience we have had in an emergency room in Las Vegas EVER! 4 hour wait, but because the staff was so kind and caring, the wait was ok. Thank you all so much for taking care of my daughter so early in the morning! 😁 …

  82. Very friendly nurses and staff. Only thing i would complain about is how i woke up from anesthesia they were telling me a bunch of stuff i don’t remember instead of telling my mom my after care i needed.I had to meet my mom outside in car instead of waking up from anesthesia to have my mom next to me .

  83. Excellent job by all staff that provided service For my emergency. I was transported by EMS from the airport, and they performed excellent service to get me back on my flight!

  84. I didn’t give the doctors and personnel much to go on but they figured it out. And I’m much better now. They were all awesome including paramedics. Thank you all.

  85. This hospital little by little is going down hill, I’m don’t like the way the staff talks to me or the way I am treated even by the attending physician.i really wish they would step up there bed side manners because even valley hospital is beating y’all now.. and that is sad

  86. I have been at desert springs hospital several times and I have mixed feelings alot of the nurses are friendly and some are very disrespectful..but the doctor Julie timple,bahndari quereshi infectious disease and Charles danish very helpful …

  87. Hospital has absolutely no organization. They don’t read instructions, miss tests and don’t pay attention to details. They make someone wait 8 hours before being allowed to have water and had they paid attention to the test ordered 2 hours …

  88. Staff was friendly and helpful, there were a few bad eggs but for the most part everyone was great. They wasted no time, I never once felt like they had me waiting around for nothing.

  89. I’ve always loved this hospital but today was a really bad experience I came in with lots and lots of pain and left with pain they see me for a total of like 20 minutes and then told me to go home and to see my doctor they didn’t even help …

  90. Well other than being to go sit down for the first 2 hrs. In the E.R. after asking to get my mothers room #. I finally just went up stairs & everyone was so helpful even with shift change I was in to see my mom in a few mins. As for the …

  91. If you are old, run from this place. Lacks handicapped parking, wheelchairs, and they keep the patients in bed ALL day. Very short staffed, yet plenty of nurses sitting in the hallways. Lots of empty beds.

  92. The morning shift was very professional. Very detailed. Fast and got it right. Very happy with my experience. They saved mine and my daughter’s life. Thank you.

  93. I had a great experience from beginning to end. I had bariatric surgery all of the CNA’s, nurse’s and doctors took great care of me and I got the attention that I needed.

  94. The ER staff and pm security are extremely unprofessional. They openly joke and curse out loud for the waiting room to hear. And i witnessed Devin, the chk-in staff at the desk , lie about an old woman saying cuss words to him then kicked …

  95. Everyone was very nice and kind the nurses,the Dr,the respiratory therapist,the cafeteria workers, the physical therapist, the occupational therapist, everyone else who I might have left out, thank you for everything for making me feel better, thank you Dr Danish you are very caring and kind.

  96. This emergency room visit was the worst we have ever experienced. There were people rolling around on the floor and outside screaming and throwing up. The nurses were rude. They made me use a urinal in the middle of the waiting room because …

  97. Well came for a severe finger injury, need surgery, they admitted me but have ZERO rooms and now I am being told that I will spend the night in the holding room. If I leave I lose my surgery slot. Everyone had been nice but this is not ok, let me leave go be comfortable and come back for the surgery in the AM.

  98. Thank u to everyone that worked last Friday 7/8 early morning between 2am and 6am in the ER. We took our son to the ER with abdominal pain. Even though there was a wait..he was well taken care of. Sometimes people need to understand the …

  99. I am rating this a 1 star due to the fact that a nurse took me (female patient) to another patient’s ER room who was a male then performed a catheter for a urine sample while the other patient was in the same room. I felt very uncomfortable …

  100. The entire experiance was just bad. Starting at home,when the emt’s came, they asked what hospital. And upon saying where, they proceeded to inform me that they’re not passing hospitals to take me to D.S.H.I proceeded to tell them yes …

  101. Last year we were in the Las Vegas area for a tournament and had an emergency, the hotel had recommended us to go to this hospital. Granted due to Covid restrictions we had to sit in the waiting room the whole time and only brought back for …

  102. I have a condition that sends me to this hospital each time. They have an amazing staff of Drs that actually listen to you and the nurses go above and beyond. I wouldn’t go to any other hospital. Desert Springs is number 1
    (Thank all of you there for helping me)❤️🙏 …

  103. I was very pleased with the way I was treated after my Surgery. All the nurses and cna’s that was assigned to me was very pleasant and professional. I would like to say “Thank you” to my nurses Marisa and Norma, and CNA Judith, they made my stay feel so comfortable.

  104. The operation was fine – as far as I know. The billing department is atrocious. The customer service representative who “assisted” me couldn’t seem to figure out how to verify my account for over 15 minutes and why they finally did, they …

  105. As of this moment I am sitting in the ER and getting the worst treatment. I have been “discharged” with out any alleviation of my injury. I have been treated very rudely and hostily. Not to mention the nurse that was working in the ER …

  106. I have to say that everyone at Desert Springs Hospital has always been very professional, caring, and over the top with friendliness except for the lady up front (Lisa B) when you check in. I have never had someone be so rude as she was the morning of my procedure (surgery). Other than her, my experience at your hospital was fantastic!!

  107. Since it assumes 5 stars without me choosing I will just leave it. I would say for what I was there for (umbilical hernia) things were pretty efficient. I believe I was there about 6 hours total from arrival to departure. I do think they …

  108. I went to emergency room April 18, 2022. I was admitted for pancreatitis. I was put in the semi private room the recliners in the waiting room to wait for a real bed. The emergency room day staff was exceptional. Very professional in every …

  109. Were a few minor issues, but overall my time there went pretty well.
    The people that helped me post op were excellent. And oddly enough the two days worth of meals I was served were plentiful, thoughtful, tasty, and well prepared.

  110. I was taken by ambulance to Desert Springs ER as I was choking. The ambulance guy treated me and I felt much better I coukd breathe. So I get to Desert Springs ER I was taken In put on a gown and I asked for a glass of water. That sus the …

  111. The cardiac rehab at Desert Springs hospital is amazing. They take great care of the patients and ensure that they are within their blood pressure and heart rate parameters. Also all the nurses on staff are very helpful and nice.

  112. Came in to the emergency room was seen, tested had a diagnosis within 4 hrs and admitted after 23 hrs of waiting for a room. Upon getting a room it is great, the staff and amenities are awesome. Attending Doctors are not employees of the …

  113. I had a very positive experience at Desert Springs Medical Center. Everyone was friendly and professional and took care of my needs always with a smile! Your whole staff not only Drs, Nurses and technical staff but also all the others who …

  114. I had a horrible experience at this hospital. The lady conducting my ultra sound was clearly a trainee, and was asking a lady seated behind her what should she do, every step of the way. I complained multiple times about the pressure she …

  115. I had the worst experience at a hospital ever at Desert Springs. First, it appeared that they didn’t have beds in the ER so I was seen in the lobby by the ER doctor.. This totally breaks HIPPA rules of patient confidentiality. …

  116. Went to the emergency room this afternoon And I came in because I had my blood withdrew from a different facility and Was experiencing numbness and pain in my arm with cold blue hands and weakness. the doctor ordered X-ray even though …

  117. This hospital is the worst hospital I’ve ever been too in my life. I went in with extreme cramps and dehydration. My arms, legs, hands and jaw locked and I was crying hysterically. No one had any empathy for my situation at all. The nurses …

  118. Excelent service of my coworkers on er quick,accurate,the doctor Jessica so nice,Luis x rays excelent,Adam rn very profesional .I’m so proud to said I work in the best hospital in Las Vegas excellent service prove it for myself like a patient……thank you desert springs!!!

  119. I was so happy with the care and attention. The staff (ALL of them),
    were completely professional. Everyone that entered my room had my best interest at heart. …

  120. Desert Springs has been our hospital of choice for over 20 years. I found the nursing and support staff to be exemplary in every way. Each and every one all deserve five stars. …

  121. Khrisna the charge nurse was extremely rude and unprofessional she lacked knowledge about her patients and clearly did not care about her patients she mixed names and labs and had no clue what was going on and did not care this was my …

  122. I left after 5 hours of watching elderly patient’s fall with hardly no reaction. I ask for a blanket that I never got. Never was seen before leaving. Ended up self treating and staying home. Worst experience ever.

  123. On a scale of 1 – 10, where 10 is the best, my provider, Peggy, is a 10. All the staff was professional and efficient, but I would be remiss if I did not single out Peggy.

  124. I had the worst “care” ever received in a hopsital at this facility. I have told my family not to take me to this facility even if I was dying. Doctor completely ignored everything I said. I was treated as if I did not know my own body or what was going on.

  125. I hate to go to doctors but I have good results with the last two doctors I’ve seen there. I’ve seen both more than once. I have started going to primary doctor who is nice.but drs there are the best

  126. No one would listen to me when I arrived Sunday night with a fever and sore throat, they tested for everything literally except what I kept saying was wrong. Unnecessarily did Ft scan when all that was wrong was a strep throat!! I was in the hospital for 3 days because no one would listen

  127. This hospitals deserve more than five stars they made sure I was 100% in every aspect of my healthcare before left hand’s of Care my heart cannot express how I appreciate Desert Springs hospitals and my entire Care management teams from Er to the 5 Floor I Alexis want to truly Thank you all God Bless for services to my healthcare.

  128. Doctors and nurses were so good in my treatment, the nurse on the 5th floor norma was excellent she was a excellent nurse and a wonderful bed side manner! I hope if I need this hospital again I get these doctors and nurses

  129. They left me in pain for hours before finally giving me something that relieved the pain I guess the thought I injured myself on purpose for drugs. I was very disappointed in there “rush”to relieve my pain. By the way it was a very severe injury wich still might need surgery.

  130. Dr Anderson understood and explained everything I needed and wanted to no about what my puppies were going through..I’ve been bringing my dogs here for three years and will continue to do so……

  131. Hello everyone, since I arrived at this Hospital I feel a little better, the treatment and attention is seven stars, excellent service and 100 percent professionals, for me the best. Thank you for your service to me. God bless you

  132. Absolutely horrible stay, 9 hours in ER, nothing to eat or drink freeze ing cold, very short staffed, patients spending days in ER, no rooms available, left in just as bad condition as I came in sent home with meds, condition not better …

  133. Doctor’s, nurses, technicians, servers, housekeepers were all courteous, professional, and attentive. Only minor issue was with the check-in desk. Was she having a bad day?

  134. I have been to Desert Springs hospital ER several times the last time was five years ago and just like five years ago the staff and doctors are top notch. They are very quick to have me seen. I would recommend Desert Springs to anyone in Las Vegas.

  135. The staff took my robe off and I am a female they strapped me on a bed with my breast exposed to men both staff and patients!! I would give the hospital zero stars if I could after being a patient here regardless of the reason or what lead to the incident I didn’t deserve to be treated like this not human like

  136. Brandy was very rude I had 3 seizures. And when I let her know she didn’t do anything but push me off and when I’m wanted to speak to the doctor she got mad and told me no and called security.

  137. The staff in the Bariatric Recovery Department were very patient and attentive. I would like to thank RNs Meghan, Christian, and Norma for all of their support! Thank you also to the CNAs LaLa and Pauline for their dedication as well. Could not have made it without you guys! Thank you and God bless!

  138. Very poor care at Desert Springs.
    When patient tried to leave the hospital to seek other medical care, he was false imprisoned in the elevator until he returned medical waste that was applied by …

  139. This time around I was not that satisfied. They told me my chest xray was in conclusive and to wait in the waiting room. I came in by ambulance because of my breathing. I have a lung disease. Scar tissue from pneumonia so the told me that was probably it and gave me 2 prescription

  140. So i come in with back problems and the dr gives me a script for 9 300mg Gabapentin 9 really that’s 3 Doses and advil 800 MG and extra strength Tylenol I mean come on and in sitting next to some in the waiting area And the dr. Trys to …

  141. The entire staff has been remarkable. Professional, considerate, and supportive with regards to my health needs. I intend to commend several staff members for outstanding service.

  142. When I have major medical needs this is where I go. They’re always crowded but the ER staff hustles and tries very hard to assist your particular problem. I gave them a 4 only because a couple of Dr’s there are too busy to pay attention to …

  143. I don’t understand why I am getting subpart treatment when other times they have been absolutely fantastic.
    Very dehumanizing ER treatment as they discuss your whole medical history and treatment in the middle of the lobby. Whatever happened to HIPA???!!!! Do better Desert Springs

  144. There was only 1 rude nurse, I don’t even know her name. Black girl, green eyes, head band. She definitely does not need to be working w people. But the rest of the staff AMAZING!!!!!

  145. They literally yelled at my boyfriend because he was in excruciating pain and told him to stop acting like a child. The phlebotomist literally blew two of his veins trying to take blood before they brought someone else in. The most incompetent and least compassionate hospital staff I’ve ever had the misfortune to deal with.

  146. I have been seeing the wound clinic at Desert Springs Hospital and there is no other wound clinic I would go to. I go to the ER there also, I always get good service. I recommend Desert Springs for your medical needs.

  147. Staff member their were very understanding an very supportive their very quick about meeting all your needs they always make sure you feel comfortable before an after surgery I had the best experience their an I would completely recommend it to other friends and family members

  148. I came into the emergency room with 2 swollen tonsils but instead of the ER doctor on duty for the night shift named Dr Micheal giving me something to take the swelling down he told me and I quote “ I’m not going to swab the tonsil …

  149. I went in there with a sharp pain in my lower right side of my back,,,turned out to be kidney stones. They were very helpful and accommodating. Afterwards the doctor and nurse were helpful with tips to avoiding future issues.

  150. Well I can’t say enough Good Things about ALL THE STAFF. I was one of the worst patients all stressed out “i’m Sorry “ and everyone was nothing but nice and understanding. Doctor Valencia was Fantastic a real Pro.

  151. My experience was excellent across the board. The staff were very professional and friendly and made a stressful situation much better to deal with. Thank you for the great support and professionalism from every staff member and surgeon!!!

  152. The entire staff was so amazing! Meghan and Brittany were exceptional. My pain was unbearable and I had never experienced anything like this in my life, they helped me make it through the tough 24 hours.

  153. This is the worst hospital ever. They almost blew my head up because they were going to do an mri and I can’t because of an electronic device in my body. Then I am now in another hospital because they overdosed on meds. They were also so …

  154. Normally I don’t post comments publicly but the nursing staff and housekeeping staff are right on top of their game…my only complaint is the emergency room on the first floor is really cold ….and yes I’m an old man who’s seemingly …

  155. Since I don’t see my review, I’m going to post yet again.
    If I could give this hospital negative stars, I would. Went in to a packed waiting room. All good, I get that it would be a while. So so many HIPPA violations …

  156. Visiting from out of town and became sick. EMS transported me here. To call this place a hospital would be insulting to most healthcare institutions. I was not listened to. I was thrown in the lobby multiple times, rudely, particularly by …

  157. I felt like I had been dropped into an insane asylum and not in a medical emergency room. The staff and everyone involved in my treatment were exceptional but I would not go back there again if I had a choice. I was scared because of all the crazy people.

  158. The Doctors and nurses were very helpful and professional. Also the staff that were not necessarily Doctors or Nurses were just as professional and helpful. I will definitely recommend this hospital to anyone who needs medical attention. I was very, very satisfied.

  159. I cannot express the Love , Comfort and overall genuine compassion me and my family received from the ICU staff on the 2nd floor. 9/30-10/2/2022. Thank you Dr. Khamis our Nurses Christy, Jill and the charge nurse Barb and everyone else …

  160. This last experience wasn’t the best and Desert Spring is usually great. I wanted to speak to the MD and the lady at the front told me to take some
    Tylenol or Motrin because I was concerned about being in pain once I was home after discharge. They rushed me out and forgot to cut off my wristband.

  161. We found the staff to be very caring, helpful and informative. We rate our experience there very highly. The facility itself was clean and up to date. We will return to Desert Springs again if the need arises. We will recommend it to others.

  162. Doctors and nurses where great, but never received room for overnight stay to do a stress test.stuck in ER reception 10 hrs with a headache asked for relief was told ok never received anything ..had my son pick me up. I wasn’t going to wait …

  163. So real short story. Called an ambulance was heading towards a head stroke which I have had 2 years ago. Once on the ambulance told them I had osteogenesis imperfecta tarda type 2 and had a spinal fusion. They said er would check which they …

  164. I was a Covid patient and barely came out of here alive. Treated like a leper with the exception of a few decent nurses and techs, thrown into a nursing facility after four weeks to rehabilitate only to have to AMA out of there due to abuse and terrible care. My experience with health care in Nevada has been a nightmare.

  165. I had the greatest nurses and cna’s, they took great care of me while going through my recovery they were patient and very attentive. I would like to give a special that you to paciano and his nurse assistant I forgot her name( but my heart …

  166. The first nurse blew out the vein in my hand and it is still hurting today.
    The recovery nurse was busy making private phone calls as I was coming around. Ultimately she not only sent my check out forms but the forms of the man who was …

  167. Short staffed as all other hospitals are. The nurses are frazzled. This visit they are not very attentive. Did not offer anything to drink until right before I left. Came to the car to have me sign my discharge papers. Left half my paper …

  168. I went for the Bariatric surgery. My stay was good, had a private room, the nurses were nice. My only real complaint was how limited their protein options were for after surgery. I believe they only had 3 options: whey protein, protein …

  169. Being admitted was fine, staff and nurses were excellent, radiology was quick, the only hickup was the emergency room doctor gave my diagnosis to the wrong patient and then was embarrassed to stay and talk to me for very long. I know …

  170. I know some people that have had some very troubling times at Desert Springs hospital.. I was concerned for myself when they told me I was going there for my ablation procedure. I was very well taken care of from the admitting desk to the …

  171. Desert Springs Hospital has great customer service and amazing hospitality, I felt like I was at a 5 star resort. The nurses Norma, Angela, Brittany, Whitney and Vincent were phenomenal and to name a few other’s forgot there names. They had …

  172. I recently became a cancer patient and started having some pretty major symptoms from it. Desert Springs was the closest hospital to me and they were the ones that found the tumor. I felt that since I had that history there already they …

  173. So ER. I have covid symptoms and went to ER around 4:34am with absolutely nobody but one person here. If you have an Emergency and go to D.S your wait will be your death it’s 7:34 & I’m still waiting on results.You’ll be taking back maybe …

  174. I was in pain with a sore on my lower right leg. And they were caring respectful and every person from the housekeeping to nurses to doctor showed that I was important and helping me was their goal. When I went home I knew what was …

  175. Why is it so difficult for people at hospitals to be considerate and compassionate? It literally makes absolutely no sense. How I can go into a store where the employees get paid minimum wage, and I’m treated better than a hospital….. that is mine blowing how disrespectful to staff is here

  176. Caring personal from pre op admit to pre op surgery,recovery, and post op care. Overall all staff members worked together in all aspects of my stay there and recovery. All seemed happy to be their and doing what they decided to do for a …

  177. I had a cat bite and wet to this hospital to try to get care. They had me sit in the waiting room for 8 hours and did not help me at all so I left and went to Summerlin hospital where I actually received care and was hospitalized for 10 …

  178. Where do I start. Well first let me introduce myself, my name is Tiffany Stewart and people was trying to talk me from making the best experience I’ve had in a hospital. I mean from the moment I got to the ER they had a bed for me! Every …

  179. This hospital was like a well oilied machine. I enjoyed how everyone was happy and cheery and not in a fake customer service way. My needs were met the entire time I was there. Only complaint I have is the room I was in faced the sun half …

  180. My wife went to their ER after she arrived in Las Vegas on a flight. The hospital ran every test under the sun on her, racking up her bill to over $34k before discounted rates. Even after discounted insurance rates, the bill was over …

  181. I was very pleased with the staff. Very nice and helpful even the volunteer EMT fireman. I was well treated and sent home in a timely manner my family has.been coming here for years. They treated my mother and father there for years all the way to the end. I would not change hospitals for anything

  182. Definitely needs an update. My first emergency room television had a ghost view. The second emergency room had a sound problem. After I was admitted my neighbor’s television only worked as the sound coming in through the television not …

  183. From the moment I signed in, everybody was extremely welcoming, professional and a pleasure to be around. The hospital and staff was very well organized for the out patient procedure I had done. If in the future I need the care of a …

  184. The nurses are very compassionate, friendly and attentive. One of my main concerns for ER visit was female related pertaining to IUD pain & possible shift. The doctor was not very open minded in making any attempts towards removal or even …

  185. The ER was phenomenal because the doctor saved my life. CCU nurses were outstanding very Cooperative on time with medication and able to keep me alive I am grateful. However, when placed on second floor in room 232 bed b I never got one …

  186. My whole stay was phenomenal, every nurse, my surgeon, anesthesiologist, my diabetic educator/aide all made the fear and nerves of surgery bearable. I had previous horrible experiences with this hospital back 10 years ago so It made my …

  187. The care I received at Desert Springs Hospital was compassionate, kind and very healing. From the pre-operative experience through the discharge I encountered the best people and processes for caring for me and my family. The nurses were absolutely amazing and so were the nurse assistants. The meals were delicious also!

  188. The staff is really good and attentive. Great response when called and the foods is ho hum to good. The roast beef was the best.
    The lab testing was something to be desired, except in emergency, was quick. In …

  189. Great service. Friendly and professional staff at all levels. Any questions I had were answered in a way I understood them. Never once felt rushed. Only one slight thing, $2.70 for a soda in the cafeteria is a little strong. All joking …

  190. 1. Nurses wanted to give me insulin after surgery and after they gave me apple juice and pudding. I have never been on insulin I am not diabetic and my insulin was not over 180. They could have made me terribly sick and that is awfully …

  191. From the ER to surgery to recovery top notch treatment and service. So grateful to all the staff. They were kind, caring and attentive. Especially my staff on the 5th floor. Christian, Tammy, Jessica and Stephanie, you were all amazing and helped me push through with strength and love. Thank you for taking care of me. Love 514

  192. I am so Impressed with the medical personnel, they were kind, attentive, and a great attitude! Christian and Vanessa were so wonderful. And of course, Dr Atkinson always explains in a thorough manner and keeps you calm and at ease! The …

  193. I had just moved to Nevada and had to learn the hard way of finding a good primary care provider. I’ve been sick from a drug reaction for days and after going to the ER, PCP, and specialist that gave me the medication and being ignored, I …

  194. Not a hospital person at all, but have to admit, my experience at Desert Springs Hospital was extremely pleasant under the circumstances. Staff was friendly, knowledgeable and respectable. Cleaning staff was on point. Food/dietary was …

  195. Recently experienced two visits in the ER which could not be more different. The first time, I was treated with respect by the nursing staff and the doctors appeared knowledgeable and concerned. I was in severe pain and quickly seen by …

  196. The wound care team is fantastic. After spending over a year there I have found the staff to be exceptional, very attentive, and truly caring about their patients. Dr. Lyon is an incredibly talented Dr. With experience and foresight …

  197. They really take great care of you. I love this place and there generous se I had the worst medical experience ever, my physician Doctor Campan was one of the Hospital Worse I’ve ever had in 50 years, she’s supposed to be a lead physician, …

  198. The personnel was very, very professional, since day one. Days before when I took the lab test, prior to the surgery, was very easy and the nurses very friendly. The day of the surgery was no exceptions, everything according to the schedule …

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