DFT Communications has been providing quality Internet, Phone and IT management services to homes and businesses in Chautauqua County for … See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
40 Temple St, Fredonia, NY 14063
Good internet
Husbands job
Thanks
Great service!
All is working great
Fantastic place to work!
Thank you for getting my internet up and running!!!
Communication is terrible
Internet constantly drops. I call customer service I get the run around. Been like this for over 3 years waste of money
The worker that came to my house was very friendly and explained what he was doing before he did it. Very professional.
For a LEC, DFT does a superb sense highly professional customer centric job.
By far the worst internet we have ever seen at my house. We average speeds of about 2 mbps. If I could give 0 stars I would.
Friendly service. Technician was polite, helpful, and respectful. Took time to explain the upgrades and answered questions patiently and thoroughly.
I appreciate that when I call for service, I can easily talk to a person. Everyone is helpful and response is quick. They also follow up to make sure issues are resolved. I would highly recommend DFT.
I work in the network IT field. I came in one day to discuss something. I over heard an employee discussing how he was going to fix an older gentlemen’s computer. So said they are taking his money for things like clearing browser history. …
My alarm went off around 2:30 Wednesday morning. The responder stated the fault showed a problem in the control unit, maybe a low battery. I called this morning to schedule a service call and was told none was available until Friday …
I have only one gripe…otherwise I’m very happy with the wireless service I have out in the country. There is no information on their webpage about outages. If DFT is a communications company this should be an easy fix. It happens rarely, …
You would be happy to give 5 stars to the experience of being treated like a real human being through every experience with a company. That’s how DFT employees have been treating me, as they set me up with their internet service. Timely, good communication, and friendly professionals.
It w@s f@st service very positive comfortable clean
The guy that did my install, did a great job. Checked everything and made sure everything was correct and up to snuff before he left. All round good guy, very professional, personable, showed up on time. No complaints with the install man.
Everytime I’ve called and couldn’t get on line because of a storm, they always are here quickly.
I would avoid DFT at all costs!! They talked us into a yearly contract for IT services for my business that cost thousands a year, and there was no way to track what they actually did. We asked multiple times for monthly updates on what …
Polite staff way above. Spectrum late for my installation but fast when they finally arrived at the end of my appt window which wasn’t made aware of.
My installation was set for 10 when I called at @ 10:30 they informed yit was a …
Can’t give accurate rating yet, they have not completed the work yet.
Our part of Cattaraugus County has traditionally been generally off the map as far as internet service is concerned, with the only options being satellite or cellular wireless. Both of these are relatively costly, and come with severe data …
After over 5 years of unreliable internet service and numerous monthly rate increases I decided to give DFT Lightspeed a try. I have only been using the service a few days but it is the fastest and most reliable internet I have ever used. …
I recently was contacted about the review I made on Google and spoke to a representative who was helpful and explained some of the issues I had with the initially installation. They were very upfront about how to assist and even guided me …
Ever since they went to fiber they shut off your service if you are less than 1 month late. Even if the bill wasn’t for the full monthly amount due to over payment the previous month. Then they want to charge a service fee for turning it …
Just recently acquired the service. It was GREAT for One full week. Plan was $94 a month. Fiber optic line issues prevented connectivity for three weeks- and I get a bill for $188….. what???