Smart Security Systems with Cameras, Access, Automation and Fire for Homes and Businesses in the Dallas-Fort Worth Metroplex.
| Friday | 9AM to 6PM |
| Saturday | 10AM to 6PM |
| Sunday | Closed |
| Monday | 9AM to 6PM |
| Tuesday | 9AM to 6PM |
| Wednesday | 9AM to 6PM |
| Thursday | 9AM to 6PM |
2533 E Loop 820 N, Fort Worth, TX 76118
The installation technician was the best I’ve ever had. He really went above and beyond and was so knowledgeable and professional. Definitely recommend!
Larry and David were extremely polite, helpful and professional!
Great job. Tech was knowledgeable and respectful. 11 out of 10
Our Technician Larry was Amazing! He was very professional and explained all of our alarm security options before we proceeded with installation. He was extremely knowledgeable on the equipment/devices. I would highly recommend DFW …
This company went above and truly beyond to help get my home protected! From the salesman to the tech that immediately came out! Thank you so much for helping keep my daughter and I safe!!!
Just wanted to say Larry was very helpful and fixed the the problems very quickly
I am extremely pleased with my sales rep, Jeremy. He did a great job of explaining everything to me in regards to the new upgraded panel that we received by going with him. It was definitely an upgrade over the Brinks system that we had. …
Larry was very upfront and helpful setting our system up.
The technician came out right on time and fixed the problem I was experiencing. Everything went great.
Switched to DFW Alarm. They were great during the initial call explaining the service, features and cost. The technician Dustin was awesome. He was friendly, professional and extremely knowledgeable and explained everything perfectly. …
Larry was incredibly helpful, listened to what I was concerned about and installed the system exactly the way I wanted it. All the employees that I have spoken with at DFW security have been very professional – I am very happy with my choice.
The technician was able to come out earlier than scheduled and he called to make sure it was ok before showing up. I appreciate that alot, because I’ve had some negative experiences with these type of situations with some other companies. …
From the first call to install my experience has been amazing! The installation tech Larry was very knowledgeable and fast. And also very helpful explaining how to work and make changes to the system!
Larry and Dave were great! Great service!
Had a great experience with DFW Security setting up my new system today. Cory was great and spent a large part of the day making sure everything was working and the multiple camera angles were just right. He went above and beyond in getting …
Larry came in to connect my garage and he did a wonderful job. He took the time to explain to me what he was doing. I ask about my panel because it was not connected to the internet, he told me that he could do that while he was here and he …
After a break in at our business we needed a new security system. DFW Security took great care of us. Keith got us all set up and Larry came out to do the install on the same day! Very professional and got us exactly what we wanted. Could not be happier!!!!
Larry came and installed some equipment at our house, he was amazing! He was very helpful and explained things so we could understand. He stayed and made sure we knew how to work the system. Larry has great customer service!! We are very pleased with Larry’s service and with DFW Security.
Larry was wonderful about answering our questions and concerns. The installation process was streamlined and quick, and we are pleased with the company and customer service.
I worked with Reggie and Randy today to add more security to our home. They were both very professional and happy go lucky. It was very refreshing and a pleasure to work with them both! They made the process very seamless and easy. We have not had any issues working with Dfw security, and we highly recommend them to others. Thank you.
Great service! Love the app and the tech doing the install did a great job and was very professional. Definitely recommend DFW Security if you’re looking for a security company.
DFW Security made it easy. From inquiring about their services, placing my order and installation. Installation Tech was prompt, very knowledgeable and personable. I have one more location that I am needing an alarm install and I will definitely ask for Justin. Thank you!!
Larry has been exceptional. He is incredibly efficient, patient and always strives to meet customer needs. Ask for Larry!!
Just wanted to take a minute and let everyone know how impressed I am with DFW Security. Dustin (who was assisted and training Michael) came today and knocked out our install. We can’t say enough great things about him. From start to finish …
Just had new smart security system installed from Dustin and Marcos. They were excellent and professional. They set up the system and provided excellent instruction on use and available modifications. …
Larry R. was great and very helpful. He deserves a massive raise.
Dustin did a great job. Patiently took the time to answer my questions and concerns, and helped with my technical set-up. Really appreciate the wonderful service.
Overall a great experience. From Collin the sales rep to Larry R the installer. Walked me through the process and cut my monthly service cost in half with more features than I had with my old service. Will recoup my upfront cost in less than a year. And start saving from there. Thanks.
The technician was very good and went above and beyond to ensure my issue was fixed. Excellent service.
Larry was great!
He was very courteous and spent time explaining how the system worked and made …
Larry was very profressional and install was top notch. He explained everything in a simple manner and walked us throught all steps through out the process.
We are now up and running again. Every thing working well and our installer did a very good job keeping us informed along the way. Definitely pleased.
The tech who came to upgrade our security system just great; a very likable person. We really enjoyed his being here and he gave us some information about the hardware we did not know. Super great experience.
Larry with DFW Security was top notch. The company gave me a window of 10-12 and he was at our door at 10am on the dot with a text 30 minutes in advance letting us know his time of arrival. We have newborn twins and Larry was respectful …
We are a big family of doing business locally and by word of mouth. From the very first contact with Jeremy, customer service was impeccable!! We felt completely comfortable with the way everything was explained to us, there were no hard …
Larry was amazing! Super service. Got us all set up. Very friendly and happy he helped us out.
We have used this company for 3 years and have had great customer service every time. We just moved to a new home and they had a very easy transition between the two houses. Larry showed up on time and explained how everything worked and did a outstanding job on the new instillation of our system.
Technician was prompt, polite and finished the work. Professional and answered questions
Incredibly helpful and way to work with. Our installation expert, Josh, was awesome. On time, quick but thorough and extremely knowledgeable about the products and set up. Would recommend to any and all.
From beginning to end, DFW Security was great. They didn’t try to sell me services I didn’t need and actually listened to what my family and I needed. Customer service to installing technician, everyone was so nice and every step was …
We get great professional, courteous service from DFW Security. The techs are knowledgeable and take time to explain if there’s a question. Dustin did a great job today and knew what to do permanently solve a problem. We have peace of mind and confidence with DFW Security.
Larry is always polite and knowledgeable. He gets the job done. He also made suggestions to better secure my home.
Thank you Larry,
Great service, quick response time and very professional.
If you want to buy a used car, come to these guys.. Talk about being pushy!! I didn’t go with these guys exactly because of the pushing I was getting. After talking with one salesman, I said, “I’ll call you.” Well.. that wasn’t good enough …
Steve E came out from DFW Security to install our new system. Very professional and nice! Answered every question we had about the system, SteveE took the time to make sure my wife and I understood the Security system and how it worked. He …
This was a new install coming over from Frontpoint. The team @DFWS did all they could to meet my needs. I have a larger Z-wave deployment. The tech was out and was not phased in the slightest with the time this installation was going to …
Michael from DFW Security did an excellent job installing my new security system today. Installed new smart panel, glass break sensors, motion sensors and added my existing sensors into the new system. Michael did an outstanding job …
Big sexy Corey was really helpful! He worked on getting exactly what I needed for my home! Would definitely recommend DFW security. They worked with me even with my situation being a little tough.
Larry was very detailed and thorough. I appreciate him taking the time to show me how to operate my new system. Top notch. Highly recommend
Been a Dfw Security customer for years and they are great. Called them out to add a couple of cameras to my existing one and it was smooth as silk.
Larry and Dave did a fabulous job. Very professional
Had an absolutely fantastic experience with this company! Jeremy Reyna helped me get the install order processed, seamless and easy. Very nice gentleman to work with. The techs that came out today were Larry and Michael, and these guys were …
We have used DFW since moving into our new home 3 years ago. We recently added some additional features. The only reason I did not give 5 stars is because what I was told the system was going to be able to do by the sales girl was not …
Very good installation, the DFW Security was easy to work with and everything I was involved with this company was very knowledgeable and very customer service friendly!! I would recommend this company to anyone who looking for a very …
Larry was excellent, we were pleased with his services!
Corey came to install my alarm system. He took his to go over my many questions that set my mind at ease. Corey even cleaned up behind himself after the installation …
I was unhappy with our service from HomePro when a friend suggested DFW Security. What a difference! DFW Security’s customer service is exceptional!! Larry came for the installation and did a wonderful job teaching us how to use the new system.
Very knowledgeable and professional. Very patient with all my questions. Great job.
Larry was an excellent tech – very helpful, fast, and knowledgeable.
Larry was a great technician for DFW security. Professional and efficient the minute he walked into my home. Asked appropriate questions and got right to it. No issues. No head aches. All done pretty efficiently and clean. No complaints. I wish other services were this fast and painless. Great job Larry
Larry was amazing and did a wonderful job! He answered all my questions and was very helpful.
We just purchased a new home and our realtor referred us to DFW Security. She swapped from a competitor and was absolutely impressed with DFW. Now that we have had our security system installed, I could not agree more! The quality of the …
Just had our system installed today, wow, totally impressed with their customer service quality. Big time TLC. Our installer was Michael. Later in the day the supervisor came by to check on things. They got everything in, cameras, quite a …
I feel very safe with my system it always alerts me when we forget to close a door or forget to set alarm .
Joe came over to deal with uncompleted work from another technician and was very kind fast and efficient.
Very nice and professional and knew what he was doing . He fixed the problem quickly . Thanks for
Sending him !
So far so good. I’ve had the system for a day and the install went well. Dustin did a great job walking through the process and recommendations. Really couldn’t have been nicer, tried to buy him. Helped me and my wife understand the system …
From start to finish DFW security made this experience flawless. The price point for the equipment and the monitoring was way cheaper than the other guys. Larry came to install it he did an amazing job hit. Larry showed me how the system worked. answered all my questions he was very nice and a pleasure to work with.
Juan with DFW security did an amazing job! My order had a couple of discrepancies at first but Juan was patient and had a quick solution! System is working well Juan explained the functions in detail and made sure all questions were answered! Thanks Juan and i will definitely recommend DFW security to all of my clients!
All these reviews seem to be about installation, which was fine.
HOWEVER – Good luck cancelling your contract. I THOUGHT I canceled in October 2021. Still being charged. Emailed customer svc, rec’d a call from an “account …
Best security company I’ve ever worked with. I have had them now for a few months. The install was perfect. Our technician was helpful and worked to make sure that our installation and services met our needs without upselling us on stuff …
Smooth installation, very kind and explained everything very well!!
Jo had Great Customer Service and well as his supervisor that was onsite with him.
Larry was very professional and the system works perfectly!
Larry was great! He was a big help and fixed my problem.
Service technician, Paul was great! Very professional and knowledgeable! Great experience!
Larry and Dave gave great customer service and completed everything in a timely manner
Just got my barbershop/salon security system done today by DFW Security. The tech name Larry was very respectful throughout the service, even wearing his mask the entire install. He cleaned up after himself and it was a pleasant install. I …
Very pleased with the technician Larry, worked incredibly fast to solve our problem.
Larry did a great job and would recommend a pay raise and needs to be a supervisor!!
Larry and Dave were awesome, quick fix and system was working properly again!
Juan was great to work with. He not only efficiently installed my new security system but made sure I knew how to work everything before he left. Super polite and professional!
Second Edit: Wow! 1 week after transfering service of my business locations to DFW Securityi am finding out why all the 5 star reviews. I guess my first experience was just an anamoly. Great service by Collin and Michael – happy to give you …
Dustin was awesome – he made great recommendations, was thorough, professional and saved us money given his experience and expertise. Would totally recommend him!
The technician was thorough and very knowledgeable. Despite being almost 100 degrees outside he was determined to get the job done. I appreciate the fact he was willing to do the job “right” and wasn’t looking for shortcuts or excuses as to …
Larry was very courteous and respectful of our home. He made a few good recommendations, explained everything in detail & made sure all my questions were answered before leaving.
Larry was awesome . He was patient with my 80 year old parents and explained every detail to them. He made them feel safe and knowledgeable about their new system . It went over all their old system and replaced new system upgrading all the equipment.
Larry Rochford, came to my house to service my security system, and took the time to fix all the issues and troubles my system was having, he also answered all the questions I had for him.He is by far one of the best Technicians DFW security has.
I highly recommend DFW security for you home and business security needs.
Keith in sales was phenomenal on the initial set up phone call and when I called …
The Tech (James) that installed my DFW Alarm system was excellent. Very polite & knew the product. Very helpful with All my questions. Left No mess & gave complete instructions on the operation on how to use the system.
Larry was exceptional, and provided articulate and detailed instructions and capabilites and really walked me through the entire install process, equipment functions and options. I would highly recommend DFW security and in particular …
Larry was fantastic, he did a great job on install. He was on time, got right to work! He was very informative and so polite!!! Lindsay and Matt in the office were great as well!!! Thanks DFW Security Team and Guy P. did a great job. I’m …
Larry has been out to help us a few times now. Always on time and does great work.
I love this company! They always make sure my home and family are safe. I had a problem with one of my door sensors, and they came and fixed it. The technician was really nice and professional. He made sure everything was working good.
Fast, friendly and thorough. Great customer service. Alex did our instal and he was very professional and knowledgeable. This was a totally different experience from our last alarm company (begins with an A ends with a T. They should just …
Just found out I am stuck in a 36 month contract. The sales rep did not make that clear and said it was a month to month contract!! I thought these kind of bait and switch tactics would have long been prohibited! ps. I have a record of …
Technician was polite and also knowledgeable of the products being installed and worked with me to go over how they worked prior to leaving. Setup process was good and he cleaned up area after installation was complete
Corey was awesome. He was on time and took his time and got the job done right.
Corey is great! Very knowledgeable and takes time to explain how to operate the system and the app.
Cory, was a true professional installer and a joy to work with. I had a very bad experience with the last company I used and he made this one 10 times better !!! Very friendly and knowledgeable, took the time to show me everything and …
Larry was a great technician!! Very helpful and knowledgeable.
Courteous and professional. Did a great job getting us set up and explained all features.
Knowledgeable. Professional Arrived ahead of schedule. Corey. Jason and Ruben worked as a team and got the job done! I am very pleased with the job they did. Looking forward to many years with DFW Security. Thanks.
Professional, knowledgeable & issue was solved quickly. Great job!
Larry completed work at our home efficiently and with expertise that made us feel very comfortable. He had to troubleshoot several issues and was able to take care of each issue to our satisfaction. Excellent service experience.
The original installation was smooth and when we had an issue, it was promptly dealt with. First, they made me change the battery but as soon as they realized that didn’t solve the problem, they had someone out immediately. It’s still early days yet (less than 2-months) but so far so good.
Great visit. Needed a quick and easy fix, and they got there on time and were super friendly and checked all other systems while here
Wonderful service! Larry and Alex were very knowledgeable, friendly and professional. They thoroughly explained all information about the system and were able to help us design the best system to protect our home and family!
Outstanding install today by Alex with DFW security. He was knowledgeable about the products, was able to use some of my other system sensors and was very informative about using the app. After we had a not so great experience with another company this was great. Could not be happier with the product and the installation.
Larry was fantastic. Got thr job done quickly and gave recommendations for future products.
Larry was very helpful and prompt. Much better service than our previous alarm company.
Larry and Dave did a great job. Quick, clean and efficient.
DFW Security’s technician arrived in time, was courteous throughout the visit, and resolved my alarm’s issue. I’m a happy customer.
Charge my card without any agreement in place or service in place. Instead of apologizing, sales rep argued. I hope they give my money back.
Larry was of great help. His expedience and suggestions were of tremendous help.
Quick, friendly, service. They were on time and kept me informed every step of the way.
Corey was an awesome installer, answered all my questions and got me set up. Highly recommended!
01-27-23 NEW system update to new IQ panels all works alot better than the old 2gig system.. Excellent services! GREAT system & Smart phone app. STILL a awesome install tech 5 stars! Install tech professional!
Dave was very helpful and made sure everything was working fine and answered all questions that I had. Thanks Dave!
Larry and Dave did a wonderful job working late into the evening to resolve my issue!
This guy cut me off to exit the express then slowed all the way down to 45 on the hwy with no one in front of them
Was on his phone the whole time
Technician did a thorough inspection of my system and repaired, and replaced parts needed in a professional manner. All with the utmost courtesy, very nice dude.
Larry did an outstanding job just as he has done in the past.
Justin, the technician, was superb. Very professional, knowledgeable, and polite. Knew his product and explained the operation thoroughly. Did an excellent job.
My installation tech, Corey, was very friendly and thorough. He even arrived early for the appointment after calling ahead. The office staff was also very helpful when I called to get a quote and information. Would recommend.
Alex Was a very good tech love having him in my home . The world needs more techs like him!!
Larry was very professional while he was here and took pride in his work. He walked me through the whole process. I am very glad we switched to DFW Security. Best move ever. Thanks,
Mr. Larry R. connected our security, after installation he answered all my questions! Extremely thankful we got Larry as our DFW technician! He is a true professional
Today Corey was out to install our new system. He was very professional, knowledgeable and funny. Did a great install and hands on tutorial. Misti was super kind during the onboarding process and worked really hard to get me the best possible deal.
Justin was so thorough, professional and very helpful!! Highly recommend DFW Security!!
Very excellent t and professional install today with Larry. He detailed every step and answered all my questions. Definitely lived up to the high expectations I had for DFW Security. We are all set now. Thanks Larry and all the great folks on your team.
Prompt, responsive service by Larry and Dave with thorough evaluation to ensure the issue was addressed.
Provided advance notice of arrival, was neat and friendly and promptly fixed the issue with the sensor.
Larry was very knowledgeable and informative with the issues I was having with my sensors. He fixed the issue along with reinstalling my panel to my liking. He was in and out pretty fast! Would highly recommend him!
Larry & Dave were very helpful! They replaced our camera quickly and answered all our questions.
Larry was great and efficient. Fixed our problem in under 15 mins and was extremely polite.
I have been with DFW Security for a little over 2 1/2 years. With our business and personal home I’ve used several security companies over the years and hands-down these guys do it right. Installation and service techs were great I had one …
Larry was very helpful and fixed our problem very quickly. He was nice and polite and answered all of my questions.
Larry at DFW was great! He was very thorough with everything he helped us with, and was kind and courteous throughout. Would recommend him and DFW Security to anyone else looking to get a security system in the DFW area!
Larry was great with my elderly parents. He was patient, informative and kind. I appreciate him the taking the time to ensure they understood the functionality of their new system. Thanks so much!
Larry technician came out to house to replace a defective component, He was very professional and respectful, accommodating and efficient. Overall Pleasant experience. The phone call customer service from DFW security is always friendly and helpful as well. Thanks
Larry did a fantastic job getting our security system up and running! He was both professional and courteous. Larry took the the lack of prewiring bump without batting an eye, and completed the set up no problem at all!!! Great service like Larry provided is why we went with DFW Security again for our new home.
Larry and Dave were very cordial and professional. They gave me as much time as I needed to have my questions answered.
This will be the third install I would have done with the FW security they are always fast, and good and getting everything squared away.
Larry and Dave were awesome. Helped with all our issues. Highly recommended.
Could not be happier with Dfw Security and the team of folks that got us taken care of. From the first phone call to Keith to get the ball rolling to installation day when Larry took care of us, it has been a phenomenal experience. Larry …
Our experience couldn’t have been better, from our sales rep to the installer. The installer was absolutely a pleasure to work with. He was very respectful, professional and informative. Our sales rep has been extremely helpful and responsive. We feel like we are in good hands. We have no criticism whatsoever.
Professional and prompt service. We had a small hiccup in the beginning and DFW Security took the opportunity to set things right and ensure we are satisfied customers. Our installation tech, Larry, was extremely professional and fast. …
Wow! I can’t say enough about DFW security! From the initial conversation with Tracy all the way to the great install from Cory! Tracy took the time to listen to all my needs and wants for my house. He didn’t just fly through everything… he …
Thank you Larry. Fast and efficient very knowledgeable on the equipment. I had an issue with the doorbell and he fixed it.
The tech came in and got right to work and answered all my questions. He added a camera and fixed all the issues with my system! It was awesome!
They’ll always find away so that you can’t cancel your contract. Beware as well contracts auto renew every year and you must cancel at least 30 days before auto renew or they won’t cancel the yearly subscription.
Dave was very friendly and helpful. Explained everything thoroughly without seeming to be in a rush.
The technician I had was great! Explaing everything and setting up the system and smart lock for the house.
Justin was great! Explained everything for us fully great service I’m very excited to have Dfw security
Cory did an awesome job! Great service and explaining everything to me. Awesome work!
Alex setup my security network and was so professional and polite. Dfw Security is lucky to have an associate like Alex.
Todd
Great service and competitive prices! Our technician was able to get us setup very quickly as well!
Larry was very helpful and knowledgeable of the system and what I could get added on for extra security which is a plus for me. These were things I was not aware of and will definitely look into.
Please only send Dustin out to my house. He took care of the problem because he knew what he was doing. Every Time he come out he do a great job. He need to be a supervisor
The security technicians was very courteous and friendly and very professional he did a excellent job explaining the equipment thank you DFW security for bringing me up to date have a blessed day
Larry did a phenomenal job. He was very thorough and answered all of our questions.
Our technician James was wonderful. He was so patient, knowledgeable and very helpful.
Larry installed my new DFW Security alarm system. He was very professional. Larry kept me updated on his progress during the installation. When he was done, Larry showed me how to use the system. I am very happy with the installation.
Larry did an awesome job fixing some of our outdated equipment. He was very professional and extremely respectful.
James did an excellent job installing and showing me how to operate the software system.
Left out lots of things. Didn’t think i would have the problem of a 3 year contract moving into my new place in august. Sep 16 signed up, because it was already here i decided to use DFW security. It is now oct 5, and still have to adhere …
Josh was great! He was very knowledgeable and fixed my issue very fast. Great customer service, in addition.
Larry came to Midtown Pet Retreat to help us with our alarm and was kind, curious and explained what he was doing as he fixed our system.
Very professional! Didn’t make a mess, used shoe covers. Had to troubleshoot an issue and stayed until complete. Great job!
DFW Security tech. Larry did a wonderful job. He answered all my questions and got everything up and running quickly! Thank you so much!
These guys are amazing. Very friendly & professional staff. I just made the switch to them from adt and my bill dropped while my system expanded. Couldn’t be happier with the service.
Larry was very thorough and professional. He is a good technician and educated me well. I would like him to be my permanent Technician.!!
Larry has great! He took the time to listen to our issues and was able to correct them.
Ruben Martinez was fantastic. A true professional. This guy is a treasure to have as an employee…
Larry was excellent and really helpful with all the installation process, he explained all the details and the set up! Great job we really appreciated.
Sub par security company. I had them come out to move equipment from my old house to the new house. They had an alarm technician install a thermostat and the alarm technician didn’t know what he was doing. Room him longer than usual and …
Larry was great! Very efficient and knowledgeable about the equipment! He was also able to put a camera in a difficult spot that we really wanted it. The equipment is great so far too! …
Larry did an outstanding job installing and showing us how to use our DFW security system. Very friendly and attentive service that I’d recommend to everyone. We are very happy with this service thanks to Larry.
Cory was great. He got here a little early and made it simple for me to understand. Made great suggestions for upgrades in the future(he never tried to sell me). Very professional and happy with service.
Larry came and serviced our home. Came early. Very knowledgeable. Good service.
Corey was awesome. Took good care of me and didn’t try to sell me stuff I didn’t need. Great technician. Ask for him by name if you want DFW Security to install a system.
We had Larry from DFWsecurity for our install today. He was very polite and professional. Answered all our questions during the install and spent the time to ensure our system was working properly before he left. Highly satisfied with our experience today
Awesome service and pricing. Our technician was fabulous. He was very patient with my son’s countless questions. He did a great job explaining all the components of our new system.
Our experience with DFW Security has been excellent. Mike provided our business with a great system. The installers were professional and had the system up quickly. The entire DFW Security Team that was involved from the start , installation and up to today have been very knowledgeable, courteous and prompt to respond.
DFW security tech arrived on time. He was very knowledgeable in the technical aspects and operation of the equipment and the system as a whole. He answered all of my questions and showed me how to set up my phone to operate and monitor the …
Delivered everything promised. Installation was quick and perfect. James did an excellent job.
Larry was very helpful! He explained everything he was doing and answered every question. Very professional!
Can not say enough about the great experience so with Dfw and the Tech Larry who installed our security cameras. He took the time to answer all our questions and addressed all concerns. Of you were looking for a security company you …
Larry was great! He resolved the issues quickly. Highly recommend him.
Larry did a superb job. He is very professional and courteous. Excellent worker.
Larry was able to fix everything with my alarm and was so very helpful and nice. He went above and beyond to get us all taken care of.
Josh A. Was great and professional. He has thorough knowledge of the security system and configured the system to meet our needs. Will request him when we need services again! Thanks Josh for taking care of us!
My experience was great. The technician was knowledgeable, friendly and helpful. He was very patient, kind and courteous.
Dave arrived on time. Was able to quickly troubleshoot the problem and tell me what was wrong before fixing it. Very professional and tidy with his work.
Very knowledgeable, efficient and neat with installation. They were very patient teaching us, but this system is so user friendly it practically teaches itself
Larry DFW Security tech came by my house today and got my system up and running and he’s very knowledgeable, professional and very courteous thank you Larry
Dave came out to fix a problem and went above and beyond! Helped me fix something that wasn’t even related. Very grateful and definitely will ask for him if I ever need a technician again!
Larry was our technician. Very continues to give us updates and good information. He arrived on time and was friendly
Larry went above and beyond with helping us get our equipment back up and running. He was kind, efficient, and extremely knowledgeable!
Our Tech was super friendly and he was very helpful. Fixed our issues in a timely manner. Thank you so much for your help.
I recommend DFW Security. We have used this company for a long time and they are always there for us. The technicians are very professional and nice. Always a pleasant experience.
Larry was very efficient, professional and communicated want he was doing during my service call. All my issues were addressed and resolved. Thank you!
Larry was great in repairing some videos that had disconnected from the Wi-Fi. We have been a dfw alarm customer for years and their customer service is great and their techs are always helpful and professional.
Josh was great! Very professional & fixed all of our concerns. Was fantastic about explaining everything to us. It was a great experience.
Dustin trouble shooter my garage door opener, helped make my doorbell work better for me, & even checked to make sure that all of my alarm zones were still active! He was amazing!
Very professional installation. Ruben did a fantastic job explaining the features of system. We moved recently and decided to stay with DFW Security, their customer service and tech support is 5 star.
Excellent customer service. Tech upgraded my system with new cell radio and mobed my service in less than 45 minutes. Everything worked well. Appreciate to professionalism of the tech.
Larry was awesome! Super helpful and informative. Didn’t only fix what we called about but took the time to ensure the entire system was operating properly.
Could not have been better today. He came in. Realized our new wifi was down Essentially the second he arrived (typical luck) hard reset our wifi…changed the wifi to all the cameras. Reset them. They worked perfectly. Bing bang boom. Awesome work today!
Larry did a wonderful job unpacking problems from previous techs. He is a great face for DFW Security in dealing with a customer. I would rate him very highly
Paul was amazing! He was extremely knowledgeable and helpful! I was very pleased w the service. I highly recommend DFW Security and Paul! He was fantastic!
Dfw security set up my security system fast and easy. Excellent service. The equipment is high tech. The technician was patient and explained how to use the equipment. I’m impressed with this company!
Larry repaired our issues and gave us good advice and recommendations for added security. He was respectful and has our issues resolved quickly. …
Cory was fantastic. He was on time and was able to get the service change and my existing devices connected quickly. He was also able to reconnect devices that ADT could not. I am so glad I switched services!
Jake was great on the sales side. Joe was awesome on installation and really knows his product. The financing part of the whole transaction is very confusing, hard to understand which doesn’t make it very user friendly.
Larry was great to work with. Nice, clean and fast install and he talked through everything with me as he worked to make sure I didn’t have any open questions.
I was so pleased with the service provided by DFW Security Representative Larry. He truly went out of his way to make sure that we were satisfied and I whole heartedly would like to thank Larry and DFW Security for your services.
So far everything is wonderful!!! The sign up process was easy sales crew were very informative. Installation was fast my technician was Alex, he was very friendly informative and answered all my questions.
We had Larry out today, & was a great guy, very friendly & helpful & throughly, just seems like an all around good guy, very knowledgeable about every question we ask, & I would HIGHLY RECOMMEND “LARRY” from DFW Security to anyone. …
Jason provided excellent service. Professional, polite , explained how to use new system very good. We are very happy to be DFW security customers for 10 years already. Thank you very much.
Larry recognized some additional pieces were need for our protection and to put us at ease when we gone form our home. Larry was fast, efficient and kind. Thanks for sending Larry we will request him every time!
Highly recommend! DFW security made the process so quick and easy! The team that set up our system today was incredibly polite and helpful. They asked what we needed to feel like our home was completely secure and how to use that system with ease! Go with them for all things security!!
Great customer service. My new security system is better than advertised. The technician was prompt, knowledgeable and very professional. I recommend DFW Security to anyone seeking a new or upgraded service provider.
Corey DFW SECURITY is great. Very kind to a rebellious woman who has issues with technology but he maintained his smile. Very knowledgeable. I really liked the way he was patient. Hopefully it’s a sign of a professional company that is all …
Larry R. Showed up my residence on time and resolved the problem in a timely manner. He had very good customer service and a great salesman as well. Very satisfied with the service and with DFW Security as a whole.
Incredible service and pricing. Had a great experience with both their phone and technician. Working with DFW Security was easy and convenient! They went above and beyond to make sure we were secure and taken care of.
Dave was awesome and very knowledgeable. My husband and I had a great experience with the replacement of our smart lock for the front door. Highly recommend DFW Security!
The entire expierencr from solution development, to pricing to installation, could not have been more professional and client focused.. and don’t get me started on the equipment.. no wonder AT&T Digital life has closed up shop..they couldn’t hang w the team at DFW. I would have no hesitation promoting theirs services.
Really impressed with Ruben, the tech who came out. He was very fast and knowledgeable about the job and explained everything to us about the system. They were recommended by a friend of ours who owns Alignment King. He’s been very satisfied with them and I hope we will be too
Joe was very thorough with our installation, ensuring he covered everything we requested, explained the benefits of our service and features, and how to use them. I’m happy we chose DFW Security to secure and create the smart home we wanted.
Great service! We had trouble reconnecting our system to our wifi and Dave came out to get us back online. He was quick, professional, and friendly. Thank you for making this easy for us!
Dave from DFW was great, he was both friendly and knowledgeable. He took the time to answer my numerous questions, explaining aspects of my system while also expertly resolving the sensor issues we had after having new windows installed.
Cory did a quick and good job on setting up the new panel and front door lock. He also suggested to get a motion sensor for the windows for extra security. The price is really great for the extra benefits.
James did a phenomenal job. He was on time and very personable. I needed to update my WiFi and he was helpful when I was on the line with AT&T to get it updated with the correct set up. I’m very pleased with the upgraded system!
DFW Security has taken care of us for about 20 years (two different homes here in Dallas). Today, their technician Dave was diligent about finding and repairing a bad wire in our system. Not only was he competent, he was super friendly. …
Great install of the addition to our already existing security system we had installed about a year ago. We have been very satisfied with this service all around and both installers (original and today) were very professional and efficient. Highly recommend this company.
DFW Security took over the monitoring from another provider. The communications were great in getting g the job done. The technician making the change was courteous and very efficient. I would definitely recommend DFW Security for their efficiency, responsiveness and great pricing.
Very good experience with DFW security. I’ve used more “corporate” monitoring companies in the past, but this was much more personal, while remaining very professional. Cory was my tech, and he was patient, knowledgeable, and complete in his installation of my system. People are the key to a good company, and this guy was the best!
Larry was prompt and explained everything he was doing as he was doing it. He made sure that I was informed of all the items needed to make my security system work better and more efficient. He was not trying to ‘upsell’ me on items but …
When I called to see what promotions were available they walked me thru all the options and were very clear and honest. Their products and service are what I was looking for. They communicated a tech delay on installation day. They arrived …
Very professional, very helpful. They really helped me identify my needs versus selling me the biggest package. Easy to get someone on the phone ( one big reason I left my old alarm system). Installation was on time, easy, did not leave a news behind, professional and courteous. System is very high tech but very user friendly.
Keith was great to work with on helping me decide what security devices would work well for me and my home. Corey was thorough and do a good job getting the equipment installed and walking me through the tutorial! He did take his time I …
Larry and Dave have been amazing at serving our company, they’ve made sure our store is secure and safe, and have gone out of their way to make sure we are knowledgeable about the entire process. They have been the best security company we …
Excellent sales experience. Josh, the salesperson, was very professional and knowledgeable. He answered all of our questions and was very patient. …
DFW security came out for our initial install last week and did a great job. Corey was our tech that set us up and walked my husband through everything. A couple of days later, we had some questions and he went above and beyond to address …
Our technician was absolutely wonderful! He was very friendly and patient while my kids huddled around to watch him work. Very professional and fixed our equipment in a timely manner. The company is willing to work with you and not just take your money. Very pleased with everything.
Larry did an amazing job. He was super friendly, neat, knowledgeable and quick. He explained in detail what was going on with our system and fixed it promptly. He even suggested ways to improve what we have! Thank you Larry. I would recommend DFW and Larry to anyone. The customer service was great!!
Alex was on time and so nice! He did a great job at installing all that we needed and was very professionally and friendly! He did an amazing job at explaining how to arm my system and where all the zones were. Je was very patient with me. …
Today we had Joseph do a one man installation of our new security system. He did a great job, and communicated with me at every step of the way. At the end we did a thorough walk through on using the system. …