I was there to take an x ray to confirm pneumonia at 1pm never received the report at My Dr office 6pm I’m running 103 temp. worst place to go, looks fancy but not organized
I had a scheduled appointment and was told to arrive 15 minutes early. I was not seen until over an hour past my scheduled appointment! Several other patients had been waiting longer than me. I was told to drink 32 ounces of water an hour …
We’ve used this office 3 times this past year, everyone, from check in, to techs, to medical records, are always kind, courteous, and explain things really well.
Amazingly fast – literally in and out in 20 with being checked in, X-ray taken and read!! Staff very friendly. Bonus – free charging stations for electric cars!
My technician Cassidy was the best I’ve ever had so far at Diagnostic Imaging. I have used their services for years. I highly recommend their facility!
Mobile mammography is quick and easy. I loved the convenience of not having to drive to the city for an appt. They came to my town. I was in and out in no time. My technician was extremely skilled and good at her job because it did not hurt one bit
The people here are professional but super friendly and helpful. They made me feel comfortable and answered any questions I had. I would recommend this place
I have been going to this location for years. Everyone from checking in through the medical appointment are friendly and very competent. I highly recommend this company.
Heather was our technician this time and she was just phenomenal! She explained everything she was doing and everything she saw as she saw it. It was a wonderful experience.
I had xrays taken two weeks ago. I contacted my Dr after never getting the results and they said they never received them. I called DIC and explained my situation and was told to have my Dr call them. Didn’t ask my name, date of xray, …
I worked at DIC for about 11 months and let me just say that they are Snakes in disguise. I needed to take care of my wife for medical reasons and they told me they would talk to me about it. Instead, they fire me. I was a good worker. Did …
Very helpful from the time I walked in the door. Receptionist was very polite, had everything needed for check in. Tech explained everything she was going to do and at the time she was doing each step.
Online scheduling was a breeze and there was virtually no waiting time when I came in for a Saturday morning appointment. The exam was quick and smooth and staff was courteous.
Very friendly. They treated me like I matter. Very friendly staff. They let me listen to what I wanted during my MRI.. Thank u for taking good care of me during my time there. Very helpful.
The scheduling process was simple, ultrasound prep instructions were clear. The sonographer put me at ease, explained the process and was skilled and efficient. It was all pretty quick and painless.
Staff from checkin to admittance and then testing was the most efficient, kind, compassionate I have ever experienced in this setting. There are imaging services much closer to my home but I will drive the distance to come to the Overland Park office for those reasons.
Had an appt. Scheduled for today at 845. When I got there they said I didnt have one. Below is a screenshot of the text message sent last Wednesday confirming my appt. Now I have to drive all the way back there tomorrow and now I can’t trust that they won’t do the same thing. This is unacceptable
Excellent service, courteous professionals, efficient protocols and I was out with my results within 35 minutes. Makes having a procedure a much less dreaded experience I’ve had before coming to Diagnostic Imaging Centers,P.A. Overland Park Clinic.
dreaded going in for my annual mammogram during this crazy time, but the facility and staff clearly are taking great care in continuing business as usual. i was in and out – before my scheduled appt time – in less than 20 minutes. YESSSSS!!!
I called about an invoice I shouldn’t have received. I spoke to Dawn when I called the billing office. She checked for me and let me know I was correct and the invoice went out by mistake. She told me she’d take care of it. I appreciate that.
Really bad experience during my CT but the Dr. and nurses took good care of me. Made an appt. still had to wait and wait and wait. It’s the billing office I have issues with. Geez! Pd. my bill they keep sending me another, try to call, …
Love that I can schedule online. You are in and out in less than an hour and you know immediately if you are in the clear or not. No easier way to check the box on this very important annual screening.
Normally, we have no issue with Diagnostic Imaging Center but my husband needed a MRI per our Neurologist and due to him having a pacemaker they still have not scheduled him. So a person that has a pacemaker who maybe having issues is SOL. This was supposed to be scheduled LAST week as an emergency MRI…
From the start at front desk Jennifer made it easy and put you at ease. Mark was the technician (guess that’s what he’s called) was so great at putting you at ease and very good at all if it. Andrea put the IV in for the concast dye and …
Staff here are EXCEPTIONAL! Seriously everyone I encountered over the 6 hours I was there for testing was absolutely wonderful. Pristine facility. Handled an incorrectly scheduled test with grace and ease.
From the medical personnel (always efficient, professional, considerate, helpful), to the facility (easy in and out, convenient parking, no stairs, right inside the front door, clean, comfortable), I’d recommend this company and facility to anyone needing diagnostic imaging services.
They staff was very courteous and professional. They all wore masks and provided sanitizer and masks for individuals that may need it upon their arrival. The waiting area was NOT packed and was wiped down while I was waiting for my appointment.
Diagnostic Imaging was an excellent experience. The online registration was very easy and it was easy to use link to change appointment times. The Overland Park facility has its act together!
Excellent! While I had to call to schedule which took a while I love the new option to schedule online! I especially like how quickly results are available to my doctor.
I had to have an MRI done. I told them ahead of time that I am claustrophobic so I was scheduled for the open machine. The two youg ladies tending to me were very sweet. I needed assistance lifting and getting my legs in position. They made …
A much more efficient and professional experience on every level at the Overland Park location. The Olathe location needs a review and to follow suit. Great job all around OP staff! You earned your 5-stars!!
Ihave used this facility for years and have always found the staff (including front desk and medical records as well as the technicians) to be professional, efficient, helpful, and caring.
My tech was very kind, knowledgeable and helpful. The facility was very nice. Test Results were sent to my doctor the same day. Check – in was easy, no waiting. And the billing process was efficient and simple. Thank you, DIC!
The front desk staff were very courteous and kind, answering all my questions about insurance and billing I needed.
Denise was the nurse who helped me with the CT scan and she was amazing. She …
The online scheduling was simple to use. The staff in the waiting area is very friendly. Robin S., the mammo tech, explained each step wonderfully. She helped make my yearly-mammogram “emotional” stress, less stressful with her caring bed-side manner.
The Overland Park facility is definitely my preferred imaging center! All of the staff are courteous, kind, and thoughtful. I’ve never had a bad experience there and I’ve had many from Xrays, bone density, ultrasounds, and mammograms. The staff truly care about their patients and it shows in everything they do!
I’ve been going to Diagnostics for years. It’s always easy to make an appointment, people are helpful, kind and courteous. Once you’re there they tell you what to expect and it runs smoothly and quickly. They facility is always …
I love that I am in and out within 30 minutes of my scheduled time. From beginning to end the process is easy, the staff is great and the technicians get it done!
This location is awesome. I had an accident at the end of 2019 and needed imaging. I had met my insurance deductible and only had 2 days left to get insurance to cover. This location got me in. Staff was so friendly. They were very …
It was a very professional and well oiled machine, from beginning to end. The staff including the technologist was always on point and extremely friendly and pleasant to work with. I feel I have now found my Diagnostic Center for now on.
They were focused on detail making sure they were aware of my prior medical history so the MRI would not jeopardize my previous medical treatments. Madison was my tech and she did a great job of explaining to me the MRI process and helped me feel very comfortable while I was there. A great experience.
We got an appointment within minutes if walking down from a doctor’s office upstairs. Check in was fast and testing was also fast. I was pretty surprised and pleased! Staff was warm and welcoming
The whole process and experience were far above my expectations, so efficient! All of the gals who helped me were so helpful, sweet and pleasant, I definitely needed that! Thank you for making my visit so calming!
I have been utilizing services of Diagnostic Imaging for years and LOVE the new facility. I get my annual mammogram without excessive wait times. From check-in to the actual screening to the short wait for my results. I will continue to visit DI in Overland Park, KS!
Easy scheduling. Easy to follow instructions sent straight to my phone as a text message. Easy check-in process from my phone. Helpful, friendly staff! Clean and nice facility. Would definitely recommend!
Great workers, very kind, just wish I got talked to more about what was going on with me rather than quietly to each other. They were obviously very good at their job and i felt comfortable being there, just one little thing that bothered me was i left more confused than when i showed up
Had an MRI for my back at the OP office of Diagnostic Imaging. The scheduling was very easy (I did it over the phone) and got an appointment within 3 days. …
I called several times and talked with Missy and she acts like she doesn’t know what to do. She him halls around and said I couldn’t do a open mri I had to do a closed one that info was totally not true. She kept saying I had a pace maker …
I was shocked when I was offered a 7:30pm appointment and even more shocked when I found out that they’re open til 9! That’s nice for people who work so that they won’t have to take time off. …
Mikayla C. , a tech at the Overland Park Diagnostic Imaging Center, treated me with such kindness, patience, and expertise that it helped lighten the stress of getting my annual mammogram (my least favorite medical appointment of the year). Thanks, Mikayla and colleagues; see you next year!
I had an appointment and waited in my car for an hour. I called to see if they forgot me. They said— you have been waiting in your car all this time. If you what to keep your appointment come to the door now. No apologies or anything. I had …
Professional, and accurate and effective Atmosphere, great quality of services, brand new building was very nice! Services overall (these guys rock)! Oh the results were executed immediately no anxiety on waiting. Great place , Services and company! Thanks guys.
Great experience. Everyone was kind, helpful, calm and professional. They were quick and efficient and the process from start to finish was streamlined – very well run office and nice staff. Thank- you!
I was there on April 29th for my procedures. From the lady at front desk to lady that does mammograms and till the end of my visit everyone was so comforting. I was so scared and about to cry…but, because of them my visit was wonderful. Thank you all again for your kindness as that is so rare these days.
Donna Hobbs
Just had the BEST experience from beginning to end. Staff so friendly and helpful. My tech Andrea(sp?) was thee absolute BEST!!!! Thank you all so much for making me feel less nervous about this appointment, and knowing I was going to be well taken care of!!! I appreciate you!!!
Excellente Service! Streamlined, effecient, good Covid19 practices and great customer service. The young man who checked me in was so friendly and courteous easing my mind admidst my nervousness of coming in during the Pandemic. The …
I’ve been going to the OP location for years and have always had a stellar experience! They are on time, it’s very clean, the doctors are not only fast at writing their reports, but are willing to come out and talk to you if they are …
Waited about an hour 15 to have a two minute X-ray. No one bothered to tell me they were running behind and when I asked twice I was met with a rude “we are backed up” ! Asked a third person at the front desk and she kindly apologized and made things happen. Appalling…can get X-rays anywhere and will never choose DIC again
Had an appointment and wait time was less than five minutes. Check in was very organized! Friendly check in and my technician was awesome! Will definitely be my go-to place!!!
The staff is so friendly and helpful! India was my tech and she made me feel very comfortable and explained everything before doing it. The check in was very easy and again very helpful. The Dr who read my results was very kind and friendly. Love the ease of the new building in OP. Keep up the good work!
A very positive experience at the Overland Park location. The tech, Mark, did an outstanding job of keeping a claustrophobic person calm & comfortable during an MRI. Highly recommend the open MRI machine at this location as the room is full …
I was told to arrive 30 min early for my appointment, but I was checked in and the scan done and left 2 min before my scheduled appointment!!! Everyone was friendly and informative as it was the first time I had to have a CT scan.
Everything has gone well each time except for one time when i was left waiting for about 45 ‘ and no one paid attention until i finally asked why i was waiting so long. I was quickly taken to testing area. …
The level of professionalism and empathy shown to me by all the staff I encountered was amazing. The care given at Diagnostic Imaging Center supersedes that of my former gynecologist that sent me there. I wholeheartedly recommend them for all your imaging needs.
Very friendly group. They made me feel welcomed, gave step by step of what they were doing. What to expect. They were pretty quick to get the results back to my doctor. I didn’t have much of a wait to get my procedure done. I was in and out within 45 minutes.
I was totally impressed with everything about Diagnostic Imaging. The people were amazing and we chatted and laughed which made it even better than just “an appointment for an MRI. They all made it happy and easy. Each of those people should be notified that they ALL were excellent yesterday and they should be rewarded!!!!
I really liked the scheduling process and the check in staff was nice and assisted with the process. I went a little early than my scheduled appointment so had to wait in the dressing room for a while which was not great when you have back …
Diagnostic Imaging is predictably fantastic every time I interact with them, both as a patient and as a nurse practitioner. I send all my patients to DIC if possible. I’m always pleased with their level of professionality from the front desk, to the techs, and the radiologists.
After a equipment break down on a Thursday I was rescheduled for Saturday. When I got there on Saturday they had still not fixed the MRI device and tried to talk me into letting them use on a low quality MRI device with a lower grade …
Although the scheduling website could be a little more user friendly, the folks I dealt with at the office was excellent. Because of those folks, I can over look the website and still give 5 stars.
Excellent service. They take your temp at the door, require everyone to be in masks. and people social distanced in the waiting room. I waited less than 10 minutes. The ultrasound tech did a very thorough job. Everyone was super nice. The …
I had an MRI that was scheduled for the open unit. The staff was incredibly kind, patient and checked on me during due to my claustrophobic tendencies. The check in process was simple and they were able to accommodate my need for a later appt time. If needed, I’d go back here in a heartbeat.
The staff and service were excellent. The online scheduling required me to choose one of two sites, both far from my home. I learned upon testing that the office between my home and work could have completed the scan. So, the take away is, …
I was thoroughly impressed with every team member at every step of the process, from scheduling and estimation, to check in, and the testing itself. It was a level of care well over and above what I experienced at a local hospital for my first round of testing. Keep up the great work!
I have severely damaged feet and legs and went to get a CAT scan here,the technician was overwhelmingly rough and even snapped a large elastic band over my feet to hold them together without me realizing that sent explosive pain throughout my whole being!Two days later my feet still hurt;no apology, nothing.Just a painful experience.
I couldn’t believe the wait time was less than five minutes to get in and they were very quick to get me into the CAT scan and then straight into the x-rays and I was out of there within an hour. The technicians were extremely nice and very helpful! I would recommend them!
Excellent location and staff. I go here often for any doctor referred imaging as well as my yearly mammograms, and I’ve always received top notch service from the moment I call to schedule to my appointment. Always my first choice!
I called my doctor on Monday, and Tuesday I got a phone call from the Overland Park office. The wonderful young lady told me that there was a cancellation, and can get me in at 2:00 that day. It was a wonderful experience.
1 star for the check in procedure. The clerk refused to lower his mask to speak to me even after I told him several times that I am a hearing impaired lip reader. It wasn’t noted on my file either, so the technician was unaware and if not …
Staff here is absolutely amazing! India helped me today and she was totally fabulous. Very friendly, helpful and she explained everything thoroughly and stayed with me until I got results. I have always had exceptional service here and I …
I had an outstanding patient experience from beginning-to-end. Everybody was so efficient, pleasant, informative and professional in setting an outstanding patient experience and delivering upon it. I always use their services and depend …
I’ve always had great visits here for my yearly Mamo. This is not a complaint only an observation. I was a walk-in. I did try 3 times to make a reservation without the phone being picked up. Luckily, I do know I can walk in. Not all people …
This is my second time using Diagnostic Imaging. Nea checked me in and was delightful! Diana was the tech who did my exam and was very nice and professional. She made sure I understood my risk numbers. Would highly recommend.
I have scratches and cuts from the hard plastic of the machine. I would say the tech was not completely gentle with positioning me in the machine. I still feel pain the day after from the cuts I received. I wish there was some sort of cushion around the edges so it is not as sharp.
The young lady at the front desk was so happy and cheerful, you can’t help but smile during your check in. It’s so nice to see that care and respect has held up with DIC during these times. This makes a huge difference today where we are often faced with much negativity. Thank you for keeping up your standards.
I’ve had 2 CT scans there, one today and the other 11 years ago. The radiologist today was nice, but the procedure still hurt like I remembered 11 years ago. Me and needles just don’t get along. But this time I wanted to see how much …
This was a phenomenal experience. Exams can be scheduled online, or walk in. The facility is clean and modern. Costs are less than a hospital, and results available quickly to both patient and provider.
I had such a great experience! I have not had the same experience at other facilities. I understand that there is a thing called “compassion fatigue “, and I’m truly sorry for that, but thankfully I did not experience any of that at your facility. Thank you so much for treating me like a human being instead of just “another one”.
After being ‘trained’ to expect long waits for medical-related appointments, I was surprised and pleased that my experience at DI in OVPK was just the opposite! Very efficiently expert and friendly.
Very Professional…very clean…very on top of their game,,,very efficient… all the nurses I encountered were very friendly and helpful… Felt like they had my back the second I walked in the door… was a very great positive experience and I left feeling very good!!!
It’s so great that a doctor checks your mammogram and sonogram before you leave. This is great if they decide they want to get a different view, or add another scan, as or prevent that second or third scan from being a call back and separate visit.
Amazing people work here. All so kind and patient especially if you are claustrophobic. I wish every place had the customer care they have. They truly care about you as a patient you are not treated as a number. I cant say enough great things about the people that work here.
Great service and very quick process. When I went in there were about 15 people in the waiting room (which is very large, with some chairs with social distancing signs on them). At the check-in desks they also had plastic barriers. Once I …
Wearing a mask. While CDC has dropped requirements. Dangerous people dying due to long term mask wearing. Bad 4 heart, mental and emotional well being. Gustapho attitude. Facts dont lie.
Incredibly rude desk staff. We changed the location of our appointment through the plaza location and they messed up the date of my appointment. Instead of being accommodating and attempting to solve the issue by rescheduling and calling it …
Spacious. Ample parking space. Bright, modern, well-maintained and clean, brand-new looking interiors. Knowledgeable and courteous staff. Open on Saturdays.
I was not informed about the “open MRI” process. I’m claustrophobic, included that info on the questionnaire, and was informed on the way to the lab that I would be fitted with a helmet and covered with a metal cover. I said, “No,” and rescheduled to be sedated. Bad protocol.
Great place to have procedures done, from the moment you check in to the moment you leave, you are treated with kindness and respect, all the technicians are great to work with and always try and make you comfortable.
Always the best! I have had multiple imaging appointments here and the staff is great! The front desk is welcoming, the techs (Pam @ Indy) are comforting and the doctors are always thorough. Thank you for always being amazing!
Everyone at the Overland Park Diagnostic Imaging Center was so amazing. They cared about every part of my visit and really calmed my nerves. Now I don’t dread mammograms!
I was scheduled for two tests and when I arrived the front desk assistant was warm and welcoming. I checked in and waited about 10 minutes for my first test. The nurse was kind and interactive. I then went back out to the waiting room and …
Got my son an xray of his right knee 2 weeks ago. DIC gave us the “all clear” saying there was no issue with the bone or growth plate. Flash forward to today, we get a 2nd opinion from Pediatric Orthopaedic, who also take an xray. and they …
Easy online scheduling. Very efficient checkin and exam process. All staff were very friendly and helpful. I was in and out in 30 minutes for routine mammogram. Highly recommend this facility.
I had a panic attack mid scan and my head was out (smh). Anyway the technician helped me compose myself so we can finish the scan and not have to start over. She even held my hand! Thank you lady!
The staff and nurses were friendly and polite. They were all very helpful and attentive to my needs. I had 3 MRI’s done and they were very similar experiences.
Nae at the Front Desk was very kind and accommodating when it came to needing help with scheduling my ultrasound. She made the process quick and painless. Definitely recommend this location and her!
Front desk check-in was quick and easy.
I was not told to arrive early but I did arrived 6 minutes before my appt, and wasn’t seen until 20 min after, and they were not too busy in my opinion. Not the …
The first MRI the girl running machine was hateful, mean, rude and in a hurry. I was a BOTHER. 9/20/22 the staff was excellent. Kind, efficient, and professional.
The staff at Diagnostic Imaging seem very aware of clients apprehension prior to entering the office.
I was immediately noticed, checked in, and had a brief wait before being met by my technician, who also interacted with kindness and reassurance.
My only go to place for all my imaging needs. I trust Diagnostic Imaging to do the best job and to know exactly what they are doing to find anything that could be going on. I have had first hand knowledge of how valuable this place is They have helped me to be on the right path to living a long and healthy life
It was my first time there and they were very nice and polite, no problems, very courteous even though I didn’t like the test but that’s what my doctor wanted. I recommend them.
The reception staff were very professional and prepared, super easy at appointment time. The offices were beautiful and clean, and Dr. Shaw was amazing! It was less pain than a I.V.!
I went to the Diagnostic Imaging facility in Overland Park for an MRI. This is an excellent facility with helpful, pleasant staff. I was seen at my appointment time. All of the technicians and the doctor explained the procedure as well as …
Very efficiently operated. I got right in to check in and didn’t have to wait long to be seen. I had an awesome technician, India! She was very informative, helpful, and friendly.
Quick and seamless scheduling and check in process. Minimal wait time for exam. Technician Mickey was professional and personable. Have to get scanned every year & never had a bad experience.
Excellent service. Went out of their way to make sure procedures were done in a timely manner and I had the same technologist for my tests which was great. We went from one to another and I was out! No sitting around.
Always pleasant and professional at reception area….as was my Technician. My experience in xray
under the circumstances was done with patience and kindness. I would recommend this location.
Everyone was very welcoming; the office was immaculate. The nurse took me back immediately, and The scheduling couldn’t be any easier. I was in and out in 30 mins. I would recommend this location to anyone.
Excellent and easy place to have a mammogram. Scheduling on line was very easy. Wait time after I arrived was less than ten minutes and I scheduled on a Saturday!
The gentleman that took me back was very nice and polite. The other lady who was with him while l took the test was very nice as well. Kept me informed on everything that they were doing. Extremely nice and pleasant.
My appointment was rescheduled without my permission. I was told when i arrived that the day before someone left a voicemail on my phone to tell me this. I did not receive a call nor voicemail. I had to speak with the office manager because …
Ck in was quick and easy. The technicians and support folks were very pleasant and explained the entire process. Made me feel comfortable as I do not like MRI , CT scans or anything w needles. The entire team made it a pleasant experience. Thank you.
Went in for MRI. Most everyone was nice. Very detailed and professional. Results were given to my doctor within 2 days. Very fast results! Very well kept and clean facility. MRI lady was very attentive. All of that equals five stars!
Top notch! I love how I can do everything online from scheduling, rescheduling or canceling an appointment, to uploading my insurance documents, my photo ID, and filling out my forms. It’s nice to be able to do that at home. The staff are always very courteous.
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Check was easy and only waited about 3 minutes till they called my name. The tech was very friendly and was that way through the whole MRI. She was very gentle whit my shoulder and made sure I was comfortable. She asked me what kind of …
Excellent employees, the facility was very clean, checking is was fast and easy. I waited less then 4 minutes to go back, the dressing rooms were spacious. The tech explained everything before going into the room. The got me situated on the …
I was there to take an x ray to confirm pneumonia at 1pm never received the report at My Dr office 6pm I’m running 103 temp. worst place to go, looks fancy but not organized
This place is amazing! Their nice facility in Overland Park and friendly staff definitely make you feel very comfortable.
Efficient, friendly, and affordable
Andrea, my MRI technologist was amazing! She took the time explaining the exam and was very patient.
Everything was done very efficiently & quickly. I was in & out w/mission accomplished!!!
Great service and care!
Excellent all the way around
The MRI was efficiently handled by staff who cared.
The staff was kind, compassionate and excellent. Would highly recommend.
This was very quick and easy I was able to get it done on my break at work.
Nice clean location with large outside parking. Friendly and knowledgeable staff. In and out quickly. Will return.
This facility offered great service and friendly staff. I highly recommend.
Wonderful facility and care.
I had a scheduled appointment and was told to arrive 15 minutes early. I was not seen until over an hour past my scheduled appointment! Several other patients had been waiting longer than me. I was told to drink 32 ounces of water an hour …
We’ve used this office 3 times this past year, everyone, from check in, to techs, to medical records, are always kind, courteous, and explain things really well.
It was great service at Overlandpark location!
Had to wait an hour to be called back.
Super quick and the care was fantastic. I’ve had the Same tech these last couple of years and it makes it an easier experience.
Amazingly fast – literally in and out in 20 with being checked in, X-ray taken and read!! Staff very friendly. Bonus – free charging stations for electric cars!
Friendly and compassionate made me feel comfortable during my MRI.
Awesome facility! Complete with great caring people that take very good care of their patients! They deserve an A++!
Very Friendly Staff! The technician I had during my test was very friendly and made it a comfortable procedure. Also very clean!
My tech was AWESOME! She has the sweetest personality, efficient & got me in & out quickly!
My technician Cassidy was the best I’ve ever had so far at Diagnostic Imaging. I have used their services for years. I highly recommend their facility!
Staff members were great and told me what was happening every step of the way. Great job.
Mobile mammography is quick and easy. I loved the convenience of not having to drive to the city for an appt. They came to my town. I was in and out in no time. My technician was extremely skilled and good at her job because it did not hurt one bit
Scheduling was easy and the check in process was smooth and all of the staff members were courteous, friendly and professional.
Excellent customer service and friendly staff. The wait this time was a bit long, but the last time I was there it was very quick.
Thank you for everything I am very fine
Very pleased, The staff was very sufficient thanks for all you do God bless
My experience was excellent.
Super friendly and convenient!! Chose my music and chilled for 2 MRI’s. They even got me started early. Highly recommend.
Went with wife for an ultrasound and tec was rude, made us feel as we couldn’t ask any questions, and no bedside manners.
Very punctual, professional. Comfortable atmosphere
The people here are professional but super friendly and helpful. They made me feel comfortable and answered any questions I had. I would recommend this place
I have been going to this location for years. Everyone from checking in through the medical appointment are friendly and very competent. I highly recommend this company.
Great staff, great service, great visit.
Jorge is very nice person and very professional ⭐️⭐️⭐️⭐️⭐️
Excellent experience in working with Professionals.
Heather was our technician this time and she was just phenomenal! She explained everything she was doing and everything she saw as she saw it. It was a wonderful experience.
I had xrays taken two weeks ago. I contacted my Dr after never getting the results and they said they never received them. I called DIC and explained my situation and was told to have my Dr call them. Didn’t ask my name, date of xray, …
The staff was friendly, the wait time was less than 5 minutes, the facility was new and clean and the doctors are incredible at conveying information.
They were very professional and very fast. The imaging area was very clean. My technician was polite and knowledgeable.
Good place to get my stuff done.
I worked at DIC for about 11 months and let me just say that they are Snakes in disguise. I needed to take care of my wife for medical reasons and they told me they would talk to me about it. Instead, they fire me. I was a good worker. Did …
Very professional and clean. As much as don’t like having test done. I know I’m getting top notch treatment here.
Very fast and professional service. Staff are friendly and knowledgeable. I will be back.
Lady with all the eyeshadow must have been having a bad day! Other than that…. PERFECT!
Easy to schedule a procedure and to fill out ‘paperwork’ online. Front desk staff nice, the techs are excellent!
Very helpful from the time I walked in the door. Receptionist was very polite, had everything needed for check in. Tech explained everything she was going to do and at the time she was doing each step.
I have been going here for 30 years. Never had a problem.
Stag is friendly and helpful. Waiting area is open and pleasant. It makes the process much easier.
Online scheduling was a breeze and there was virtually no waiting time when I came in for a Saturday morning appointment. The exam was quick and smooth and staff was courteous.
Everything went fine took more than 45 minutes. I was there at 9:40 to 12:15. It took a lot of time for the visit.
Very friendly, attentive, and professional.
Very flexible in the schedule time, almost immediate service and prompt results.
Very satisfied
EXCELLENT… SUPERB…..BEST way to get a mammogram done during Covid …..so much easier & accessible …..I highly recommend the mobile unit!
Went for X-rays and 3 MRIs. Everything went smoothly. Staff were very helpful and caring. The technicians were exceptional!
Very friendly. They treated me like I matter. Very friendly staff. They let me listen to what I wanted during my MRI.. Thank u for taking good care of me during my time there. Very helpful.
Staff was very friendly and professional. I would recommend this facility anytime.
Very positive experience. Every staff member I encountered was wonderful!
Convenient and easy scheduling system. Check-in process was easy and the staff was friendly and professional.
The scheduling process was simple, ultrasound prep instructions were clear. The sonographer put me at ease, explained the process and was skilled and efficient. It was all pretty quick and painless.
My visit was quick convenient in a state of the art facility. All staff was professional and friendly.
Friendly staff. zero waiting. Clean and pleasant facility. Very convenient, as I went to a mobile unit for the first time.
Staff from checkin to admittance and then testing was the most efficient, kind, compassionate I have ever experienced in this setting. There are imaging services much closer to my home but I will drive the distance to come to the Overland Park office for those reasons.
Had an appt. Scheduled for today at 845. When I got there they said I didnt have one. Below is a screenshot of the text message sent last Wednesday confirming my appt. Now I have to drive all the way back there tomorrow and now I can’t trust that they won’t do the same thing. This is unacceptable
Excellent service, courteous professionals, efficient protocols and I was out with my results within 35 minutes. Makes having a procedure a much less dreaded experience I’ve had before coming to Diagnostic Imaging Centers,P.A. Overland Park Clinic.
Staff is always friendly. Process is quick and efficient. Have been going here for 4 years for mammograms.
dreaded going in for my annual mammogram during this crazy time, but the facility and staff clearly are taking great care in continuing business as usual. i was in and out – before my scheduled appt time – in less than 20 minutes. YESSSSS!!!
The experience was great but the scheduling process was a disaster. The techs too excellent care of me.
I called about an invoice I shouldn’t have received. I spoke to Dawn when I called the billing office. She checked for me and let me know I was correct and the invoice went out by mistake. She told me she’d take care of it. I appreciate that.
The staff was efficient and friendly. The facility was clean. Overall it was a very positive experience!
Always a great experience – everyone is professional and thorough.
Staff were friendly. Longer wait after my apt than I cared for but not awful.
Really bad experience during my CT but the Dr. and nurses took good care of me. Made an appt. still had to wait and wait and wait. It’s the billing office I have issues with. Geez! Pd. my bill they keep sending me another, try to call, …
Love that I can schedule online. You are in and out in less than an hour and you know immediately if you are in the clear or not. No easier way to check the box on this very important annual screening.
Always a smooth, professional, efficient experience.
Staff was helpful and went above and beyond! My overall experience was excellent.
Always very friendly, quick, and efficient. Robin did my 3D mammogram and was very kind. I absolutely love getting the results back immediately.
Excellent service. Very friendly staff!
Normally, we have no issue with Diagnostic Imaging Center but my husband needed a MRI per our Neurologist and due to him having a pacemaker they still have not scheduled him. So a person that has a pacemaker who maybe having issues is SOL. This was supposed to be scheduled LAST week as an emergency MRI…
Kindest check in staff and technologist. Overall awesome experience. Waited less than 5 minutes for my appt, would definitely return.
From the start at front desk Jennifer made it easy and put you at ease. Mark was the technician (guess that’s what he’s called) was so great at putting you at ease and very good at all if it. Andrea put the IV in for the concast dye and …
The service and experience was great. From scheduling to checkin to the techs that assisted me, it was incredible. Thank you.
Staff here are EXCEPTIONAL! Seriously everyone I encountered over the 6 hours I was there for testing was absolutely wonderful. Pristine facility. Handled an incorrectly scheduled test with grace and ease.
From the medical personnel (always efficient, professional, considerate, helpful), to the facility (easy in and out, convenient parking, no stairs, right inside the front door, clean, comfortable), I’d recommend this company and facility to anyone needing diagnostic imaging services.
I was fully impressed with everything DIC did.
Excellent service very professional and helpful!
Very friendly and helpful.Would recommend them.
They staff was very courteous and professional. They all wore masks and provided sanitizer and masks for individuals that may need it upon their arrival. The waiting area was NOT packed and was wiped down while I was waiting for my appointment.
Diagnostic Imaging was an excellent experience. The online registration was very easy and it was easy to use link to change appointment times. The Overland Park facility has its act together!
Excellent! While I had to call to schedule which took a while I love the new option to schedule online! I especially like how quickly results are available to my doctor.
Super friendly from the moment you walk in to the minute you walk out, making sure your comfortable for the procedure.
I had to have an MRI done. I told them ahead of time that I am claustrophobic so I was scheduled for the open machine. The two youg ladies tending to me were very sweet. I needed assistance lifting and getting my legs in position. They made …
A great experience. Went in for annual mammogram and had a great tech. Everyone was very welcoming and put you at ease.
The check-in was seamless, my questions were answered. The techs were respectful and informative. This made for an easy and anxiety-free visit.
A much more efficient and professional experience on every level at the Overland Park location. The Olathe location needs a review and to follow suit. Great job all around OP staff! You earned your 5-stars!!
Ihave used this facility for years and have always found the staff (including front desk and medical records as well as the technicians) to be professional, efficient, helpful, and caring.
India is amazing! Great place easy in and out!
My tech was very kind, knowledgeable and helpful. The facility was very nice. Test Results were sent to my doctor the same day. Check – in was easy, no waiting. And the billing process was efficient and simple. Thank you, DIC!
The staff is very friendly and caring and the procedures are completed ontime with no issues.
Extremely efficient. Made every attempt to make me comfortable.
The staff has always been impeccable 👌🏽 and easy MRI’s. …
Such a pleasant experience staff was so friendly and didn’t have to wait more than 5 minutes
The front desk staff were very courteous and kind, answering all my questions about insurance and billing I needed.
Denise was the nurse who helped me with the CT scan and she was amazing. She …
The online scheduling was simple to use. The staff in the waiting area is very friendly. Robin S., the mammo tech, explained each step wonderfully. She helped make my yearly-mammogram “emotional” stress, less stressful with her caring bed-side manner.
The Overland Park facility is definitely my preferred imaging center! All of the staff are courteous, kind, and thoughtful. I’ve never had a bad experience there and I’ve had many from Xrays, bone density, ultrasounds, and mammograms. The staff truly care about their patients and it shows in everything they do!
I’ve been going to Diagnostics for years. It’s always easy to make an appointment, people are helpful, kind and courteous. Once you’re there they tell you what to expect and it runs smoothly and quickly. They facility is always …
I love that I am in and out within 30 minutes of my scheduled time. From beginning to end the process is easy, the staff is great and the technicians get it done!
Got me right away,staff was awesome and very polite.
Smooth process, friendly staff, fast results!
This location is awesome. I had an accident at the end of 2019 and needed imaging. I had met my insurance deductible and only had 2 days left to get insurance to cover. This location got me in. Staff was so friendly. They were very …
In and out in less than 15 minutes. Very professional!
It was a very professional and well oiled machine, from beginning to end. The staff including the technologist was always on point and extremely friendly and pleasant to work with. I feel I have now found my Diagnostic Center for now on.
They were focused on detail making sure they were aware of my prior medical history so the MRI would not jeopardize my previous medical treatments. Madison was my tech and she did a great job of explaining to me the MRI process and helped me feel very comfortable while I was there. A great experience.
We got an appointment within minutes if walking down from a doctor’s office upstairs. Check in was fast and testing was also fast. I was pretty surprised and pleased! Staff was warm and welcoming
Everyone was very nice, but had a long wait past our appointment time.
The whole process and experience were far above my expectations, so efficient! All of the gals who helped me were so helpful, sweet and pleasant, I definitely needed that! Thank you for making my visit so calming!
Friendly, gentle people. Quick service.
Great customer service and scheduling! Techs were very professional and friendly. Highly recommend this place.
I have been utilizing services of Diagnostic Imaging for years and LOVE the new facility. I get my annual mammogram without excessive wait times. From check-in to the actual screening to the short wait for my results. I will continue to visit DI in Overland Park, KS!
Easy scheduling. Easy to follow instructions sent straight to my phone as a text message. Easy check-in process from my phone. Helpful, friendly staff! Clean and nice facility. Would definitely recommend!
Great workers, very kind, just wish I got talked to more about what was going on with me rather than quietly to each other. They were obviously very good at their job and i felt comfortable being there, just one little thing that bothered me was i left more confused than when i showed up
Had an MRI for my back at the OP office of Diagnostic Imaging. The scheduling was very easy (I did it over the phone) and got an appointment within 3 days. …
Jennifer was awesome!!! I love her people skills and her sense of humor. It was my first time getting a mammogram and she made me feel at ease.
My imaging center of choice! New high tech location in OP is awesome 😊 … …
I called several times and talked with Missy and she acts like she doesn’t know what to do. She him halls around and said I couldn’t do a open mri I had to do a closed one that info was totally not true. She kept saying I had a pace maker …
The altrasound wend perfect the lady who did my altrasound was very professional and curious thank you I felt very comfortable there.
I was shocked when I was offered a 7:30pm appointment and even more shocked when I found out that they’re open til 9! That’s nice for people who work so that they won’t have to take time off. …
Dr.was soothing..techs were very detailed bout the procedure.
Mikayla C. , a tech at the Overland Park Diagnostic Imaging Center, treated me with such kindness, patience, and expertise that it helped lighten the stress of getting my annual mammogram (my least favorite medical appointment of the year). Thanks, Mikayla and colleagues; see you next year!
I had an appointment and waited in my car for an hour. I called to see if they forgot me. They said— you have been waiting in your car all this time. If you what to keep your appointment come to the door now. No apologies or anything. I had …
Beautiful facility. Extremely efficient. Excellent customer service.
Professional, and accurate and effective Atmosphere, great quality of services, brand new building was very nice! Services overall (these guys rock)! Oh the results were executed immediately no anxiety on waiting. Great place , Services and company! Thanks guys.
Great experience. Everyone was kind, helpful, calm and professional. They were quick and efficient and the process from start to finish was streamlined – very well run office and nice staff. Thank- you!
Easy to schedule and fast once I got there. I’ve used them twice and its just so darn convenient. They are nice.
I was there on April 29th for my procedures. From the lady at front desk to lady that does mammograms and till the end of my visit everyone was so comforting. I was so scared and about to cry…but, because of them my visit was wonderful. Thank you all again for your kindness as that is so rare these days.
Donna Hobbs
This place is like a well-oiled machine. It’s a smooth run from start to finish. Very impressed!
Just had the BEST experience from beginning to end. Staff so friendly and helpful. My tech Andrea(sp?) was thee absolute BEST!!!! Thank you all so much for making me feel less nervous about this appointment, and knowing I was going to be well taken care of!!! I appreciate you!!!
Excellente Service! Streamlined, effecient, good Covid19 practices and great customer service. The young man who checked me in was so friendly and courteous easing my mind admidst my nervousness of coming in during the Pandemic. The …
I’ve been going to the OP location for years and have always had a stellar experience! They are on time, it’s very clean, the doctors are not only fast at writing their reports, but are willing to come out and talk to you if they are …
Waited about an hour 15 to have a two minute X-ray. No one bothered to tell me they were running behind and when I asked twice I was met with a rude “we are backed up” ! Asked a third person at the front desk and she kindly apologized and made things happen. Appalling…can get X-rays anywhere and will never choose DIC again
I highly recommend going here they take great care of you.
Had an appointment and wait time was less than five minutes. Check in was very organized! Friendly check in and my technician was awesome! Will definitely be my go-to place!!!
The staff is so friendly and helpful! India was my tech and she made me feel very comfortable and explained everything before doing it. The check in was very easy and again very helpful. The Dr who read my results was very kind and friendly. Love the ease of the new building in OP. Keep up the good work!
A very positive experience at the Overland Park location. The tech, Mark, did an outstanding job of keeping a claustrophobic person calm & comfortable during an MRI. Highly recommend the open MRI machine at this location as the room is full …
Easy check-in, no waiting, friendly and knowledgeable staff
I was told to arrive 30 min early for my appointment, but I was checked in and the scan done and left 2 min before my scheduled appointment!!! Everyone was friendly and informative as it was the first time I had to have a CT scan.
Amazing attention to detail and overall care for their patients!
Everything has gone well each time except for one time when i was left waiting for about 45 ‘ and no one paid attention until i finally asked why i was waiting so long. I was quickly taken to testing area. …
Excellent patient service! Very kind and helpful!
Great check in personnel, short wait time, technician caring and professional.
The level of professionalism and empathy shown to me by all the staff I encountered was amazing. The care given at Diagnostic Imaging Center supersedes that of my former gynecologist that sent me there. I wholeheartedly recommend them for all your imaging needs.
Very friendly group. They made me feel welcomed, gave step by step of what they were doing. What to expect. They were pretty quick to get the results back to my doctor. I didn’t have much of a wait to get my procedure done. I was in and out within 45 minutes.
I was totally impressed with everything about Diagnostic Imaging. The people were amazing and we chatted and laughed which made it even better than just “an appointment for an MRI. They all made it happy and easy. Each of those people should be notified that they ALL were excellent yesterday and they should be rewarded!!!!
I really liked the scheduling process and the check in staff was nice and assisted with the process. I went a little early than my scheduled appointment so had to wait in the dressing room for a while which was not great when you have back …
Diagnostic Imaging is predictably fantastic every time I interact with them, both as a patient and as a nurse practitioner. I send all my patients to DIC if possible. I’m always pleased with their level of professionality from the front desk, to the techs, and the radiologists.
Could not have been better, from online scheduling to check-in to appointment!
After a equipment break down on a Thursday I was rescheduled for Saturday. When I got there on Saturday they had still not fixed the MRI device and tried to talk me into letting them use on a low quality MRI device with a lower grade …
The office is so efficient at getting you in at your scheduled time and out quickly
Although the scheduling website could be a little more user friendly, the folks I dealt with at the office was excellent. Because of those folks, I can over look the website and still give 5 stars.
The staff was very nice and helpful and the process went very smooth.
Excellent service. They take your temp at the door, require everyone to be in masks. and people social distanced in the waiting room. I waited less than 10 minutes. The ultrasound tech did a very thorough job. Everyone was super nice. The …
I had an MRI that was scheduled for the open unit. The staff was incredibly kind, patient and checked on me during due to my claustrophobic tendencies. The check in process was simple and they were able to accommodate my need for a later appt time. If needed, I’d go back here in a heartbeat.
The staff and service were excellent. The online scheduling required me to choose one of two sites, both far from my home. I learned upon testing that the office between my home and work could have completed the scan. So, the take away is, …
The place is very nice! The people are helpful. The MRI experience is miserable!! I am 74 yr. Old.
I was thoroughly impressed with every team member at every step of the process, from scheduling and estimation, to check in, and the testing itself. It was a level of care well over and above what I experienced at a local hospital for my first round of testing. Keep up the great work!
Excellent from scheduling to service. Smooth, friendly and efficient service.
I have severely damaged feet and legs and went to get a CAT scan here,the technician was overwhelmingly rough and even snapped a large elastic band over my feet to hold them together without me realizing that sent explosive pain throughout my whole being!Two days later my feet still hurt;no apology, nothing.Just a painful experience.
They make you pay before they file with your insurance and now owe me money.
I couldn’t believe the wait time was less than five minutes to get in and they were very quick to get me into the CAT scan and then straight into the x-rays and I was out of there within an hour. The technicians were extremely nice and very helpful! I would recommend them!
Excellent location and staff. I go here often for any doctor referred imaging as well as my yearly mammograms, and I’ve always received top notch service from the moment I call to schedule to my appointment. Always my first choice!
I always the best It turn and quickest service when I go to this place for my mammograms.
Impeccable, polite, smiley personnel, fast, and very nice artwork on the walls.
From the moment I walked in until the moment I left, I felt welcome. Very friendly staff, caring and personable.
Everyone was polite and very professional. Great job.
Very efficient and friendly place to get radiology done. Never had a long wait nor unpleasant staff.
I called my doctor on Monday, and Tuesday I got a phone call from the Overland Park office. The wonderful young lady told me that there was a cancellation, and can get me in at 2:00 that day. It was a wonderful experience.
1 star for the check in procedure. The clerk refused to lower his mask to speak to me even after I told him several times that I am a hearing impaired lip reader. It wasn’t noted on my file either, so the technician was unaware and if not …
Very nice facility, very clean! The staff is very kind and professional.
Beautiful facility; easy to schedule; excellent staff; very friendly and professional and I loved my technician!
Made me feel at ease for a procedure I really dislike. It went so smooth and easy. I won’t lie I am glad it’s over.
Staff here is absolutely amazing! India helped me today and she was totally fabulous. Very friendly, helpful and she explained everything thoroughly and stayed with me until I got results. I have always had exceptional service here and I …
I had an outstanding patient experience from beginning-to-end. Everybody was so efficient, pleasant, informative and professional in setting an outstanding patient experience and delivering upon it. I always use their services and depend …
I’ve always had great visits here for my yearly Mamo. This is not a complaint only an observation. I was a walk-in. I did try 3 times to make a reservation without the phone being picked up. Luckily, I do know I can walk in. Not all people …
This is my second time using Diagnostic Imaging. Nea checked me in and was delightful! Diana was the tech who did my exam and was very nice and professional. She made sure I understood my risk numbers. Would highly recommend.
I have scratches and cuts from the hard plastic of the machine. I would say the tech was not completely gentle with positioning me in the machine. I still feel pain the day after from the cuts I received. I wish there was some sort of cushion around the edges so it is not as sharp.
The young lady at the front desk was so happy and cheerful, you can’t help but smile during your check in. It’s so nice to see that care and respect has held up with DIC during these times. This makes a huge difference today where we are often faced with much negativity. Thank you for keeping up your standards.
I’ve had 2 CT scans there, one today and the other 11 years ago. The radiologist today was nice, but the procedure still hurt like I remembered 11 years ago. Me and needles just don’t get along. But this time I wanted to see how much …
Excellent technician, excellent clinic! Everyone was really kind, from beginning to end!
This was a phenomenal experience. Exams can be scheduled online, or walk in. The facility is clean and modern. Costs are less than a hospital, and results available quickly to both patient and provider.
I had such a great experience! I have not had the same experience at other facilities. I understand that there is a thing called “compassion fatigue “, and I’m truly sorry for that, but thankfully I did not experience any of that at your facility. Thank you so much for treating me like a human being instead of just “another one”.
Highly recommend this facility! Professional, efficient & very caring staff members!
This place was very nice and clean and the service was good as well, would visit this location again if had to ..
I had a wonderful experience at this facility. Very clean and staff is very professional.
After being ‘trained’ to expect long waits for medical-related appointments, I was surprised and pleased that my experience at DI in OVPK was just the opposite! Very efficiently expert and friendly.
Everyone I encountered from the front desk to the therapist were exceptional.
Very Professional…very clean…very on top of their game,,,very efficient… all the nurses I encountered were very friendly and helpful… Felt like they had my back the second I walked in the door… was a very great positive experience and I left feeling very good!!!
It’s so great that a doctor checks your mammogram and sonogram before you leave. This is great if they decide they want to get a different view, or add another scan, as or prevent that second or third scan from being a call back and separate visit.
It went very smoothly.
My tech was amazing! She was obviously very experienced. She was kind and reassuring.
Even though it was crowded, they were very efficient. I was impressed.
Amazing people work here. All so kind and patient especially if you are claustrophobic. I wish every place had the customer care they have. They truly care about you as a patient you are not treated as a number. I cant say enough great things about the people that work here.
Great service and very quick process. When I went in there were about 15 people in the waiting room (which is very large, with some chairs with social distancing signs on them). At the check-in desks they also had plastic barriers. Once I …
Wearing a mask. While CDC has dropped requirements. Dangerous people dying due to long term mask wearing. Bad 4 heart, mental and emotional well being. Gustapho attitude. Facts dont lie.
Great place for imaging, especially the Breast Care imaging area. The technicians are courteous and caring.
Incredibly rude desk staff. We changed the location of our appointment through the plaza location and they messed up the date of my appointment. Instead of being accommodating and attempting to solve the issue by rescheduling and calling it …
Spacious. Ample parking space. Bright, modern, well-maintained and clean, brand-new looking interiors. Knowledgeable and courteous staff. Open on Saturdays.
Love the fact they do Saturdays where not to miss any work. Check in and the procedure was spot on, thanks ladies.
I was not informed about the “open MRI” process. I’m claustrophobic, included that info on the questionnaire, and was informed on the way to the lab that I would be fitted with a helmet and covered with a metal cover. I said, “No,” and rescheduled to be sedated. Bad protocol.
Great place to have procedures done, from the moment you check in to the moment you leave, you are treated with kindness and respect, all the technicians are great to work with and always try and make you comfortable.
The entire process was customer focused. Exceptional customer service. Highly recommend.
Always the best! I have had multiple imaging appointments here and the staff is great! The front desk is welcoming, the techs (Pam @ Indy) are comforting and the doctors are always thorough. Thank you for always being amazing!
Everyone at the Overland Park Diagnostic Imaging Center was so amazing. They cared about every part of my visit and really calmed my nerves. Now I don’t dread mammograms!
Everything was great from the scheduling process , check in and the great care I received durning my mammogram.
Very good fast and efficient service. Very kindly. They don’t make you wait long. It is really nice. Get out of there happy. I recommend It.
The staff is professional and excellent. The equipment and facilities are really nice. Highly recommend.
I was scheduled for two tests and when I arrived the front desk assistant was warm and welcoming. I checked in and waited about 10 minutes for my first test. The nurse was kind and interactive. I then went back out to the waiting room and …
Got my son an xray of his right knee 2 weeks ago. DIC gave us the “all clear” saying there was no issue with the bone or growth plate. Flash forward to today, we get a 2nd opinion from Pediatric Orthopaedic, who also take an xray. and they …
Editing to 5+! Just went to records office to get a copy of my imaging and the woman at the front desk was a superstar. Give her a raise!
Fantastic – made a mammogram so easy and no pain!! Excellent experience!
Easy online scheduling. Very efficient checkin and exam process. All staff were very friendly and helpful. I was in and out in 30 minutes for routine mammogram. Highly recommend this facility.
I had a panic attack mid scan and my head was out (smh). Anyway the technician helped me compose myself so we can finish the scan and not have to start over. She even held my hand! Thank you lady!
The staff and nurses were friendly and polite. They were all very helpful and attentive to my needs. I had 3 MRI’s done and they were very similar experiences.
Nae at the Front Desk was very kind and accommodating when it came to needing help with scheduling my ultrasound. She made the process quick and painless. Definitely recommend this location and her!
Best place to get tests. From scheduling to results everyone is efficient, friendly, and professional. Great experience!
Great experience on several visits. The online scheduling is easy and quick, as was checkin and wait time minimal.
Front desk check-in was quick and easy.
I was not told to arrive early but I did arrived 6 minutes before my appt, and wasn’t seen until 20 min after, and they were not too busy in my opinion. Not the …
The appointment went great. The staff was very attentive to my needs and made me feel comfortable.
The first MRI the girl running machine was hateful, mean, rude and in a hurry. I was a BOTHER. 9/20/22 the staff was excellent. Kind, efficient, and professional.
The staff at Diagnostic Imaging seem very aware of clients apprehension prior to entering the office.
I was immediately noticed, checked in, and had a brief wait before being met by my technician, who also interacted with kindness and reassurance.
My only go to place for all my imaging needs. I trust Diagnostic Imaging to do the best job and to know exactly what they are doing to find anything that could be going on. I have had first hand knowledge of how valuable this place is They have helped me to be on the right path to living a long and healthy life
Everyone was very helpful and super friendly. The check-in process was easy and quick. This was my first visit and my experience was great!
It was my first time there and they were very nice and polite, no problems, very courteous even though I didn’t like the test but that’s what my doctor wanted. I recommend them.
The reception staff were very professional and prepared, super easy at appointment time. The offices were beautiful and clean, and Dr. Shaw was amazing! It was less pain than a I.V.!
Very timely and the customer service is great. We got our level 2 ultrasound done here and it was a nice experience with a very knowledgeable tech. …
I went to the Diagnostic Imaging facility in Overland Park for an MRI. This is an excellent facility with helpful, pleasant staff. I was seen at my appointment time. All of the technicians and the doctor explained the procedure as well as …
Very efficiently operated. I got right in to check in and didn’t have to wait long to be seen. I had an awesome technician, India! She was very informative, helpful, and friendly.
Quick and seamless scheduling and check in process. Minimal wait time for exam. Technician Mickey was professional and personable. Have to get scanned every year & never had a bad experience.
Excellent service. Went out of their way to make sure procedures were done in a timely manner and I had the same technologist for my tests which was great. We went from one to another and I was out! No sitting around.
Always pleasant and professional at reception area….as was my Technician. My experience in xray
under the circumstances was done with patience and kindness. I would recommend this location.
Everyone was very welcoming; the office was immaculate. The nurse took me back immediately, and The scheduling couldn’t be any easier. I was in and out in 30 mins. I would recommend this location to anyone.
Excellent and easy place to have a mammogram. Scheduling on line was very easy. Wait time after I arrived was less than ten minutes and I scheduled on a Saturday!
The gentleman that took me back was very nice and polite. The other lady who was with him while l took the test was very nice as well. Kept me informed on everything that they were doing. Extremely nice and pleasant.
My appointment was rescheduled without my permission. I was told when i arrived that the day before someone left a voicemail on my phone to tell me this. I did not receive a call nor voicemail. I had to speak with the office manager because …
Ck in was quick and easy. The technicians and support folks were very pleasant and explained the entire process. Made me feel comfortable as I do not like MRI , CT scans or anything w needles. The entire team made it a pleasant experience. Thank you.
Went in for MRI. Most everyone was nice. Very detailed and professional. Results were given to my doctor within 2 days. Very fast results! Very well kept and clean facility. MRI lady was very attentive. All of that equals five stars!
Top notch! I love how I can do everything online from scheduling, rescheduling or canceling an appointment, to uploading my insurance documents, my photo ID, and filling out my forms. It’s nice to be able to do that at home. The staff are always very courteous.
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Check was easy and only waited about 3 minutes till they called my name. The tech was very friendly and was that way through the whole MRI. She was very gentle whit my shoulder and made sure I was comfortable. She asked me what kind of …
Excellent employees, the facility was very clean, checking is was fast and easy. I waited less then 4 minutes to go back, the dressing rooms were spacious. The tech explained everything before going into the room. The got me situated on the …