Diagnostic Imaging, P.C. is Memphis’ first free-standing outpatient imaging center: MRI, CT, Ultrasound, Nuclear, Mammography, … See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
6401 Poplar Ave Ste 100, Memphis, TN 38119
Prompt and courteous
Trash customer service.
Bad customer service!!!! No excuse for it whatsoever.
Answer your phone
Awesome experience…
Diagnostic imaging is a nice, friendly place to get MRI done, helpful, fast.
I found the staff to be efficient and courteous. I have never had to wait long-unlike other mammogram offices.
I’ve had nothing but good experiences with this group. They are quick, efficient and super helpful. I feel like I am in good hands with them.
I just showed up to the location to have my CT scan done, and guess what? My insurance hadn’t approved it yet. So I lost over an hour of my day and continued stress of not knowing what’s happening with this health. Supposedly they called me…NOPE NADA!
Brad:
I join the legions of patients who were lucky enough to have you do their MRIs. I no longer fear #TheBoogieMan. Your gentle giant ways are a real blessing….
Your momma sure done a good job with ya kiddo!!
😉
Apppointment was schedule for 4:30 received a text informing me to arrive 15mins early to complete paper work. Came a hour early, once I signed in I was told my appointment is at 5:30! This is very unprofessional plus poor customer service. Would never recommend this place!
My doctor sent me here for a hand X-ray. I asked the clerk at the desk if they were in the Methodist network and she assured me that they were. I felt uneasy about her answer, I attempted to call my insurance company and she assured me …
Lady was very nice who did my mri. I only waited 15 min and the mri was fast. Everyone was very friendly.
The mammograpy tech was very nice and considerate but everything else was consumer UNFRIENDLY. It began when someone called and lft a message (which I authorized) and said I needed to have additional films and an ultrasound because there …
Horrible experience!! I waiting an hour and 15 minutes. I asked the lady at the front desk what’s taking so long? The lady told me she made a mistake and crossed my name off the list. Then she gave me the paper work to sign after the long …
I’ve never been treated worse than I was at this facility. The staff was rude and spoke down to me the entire time I was there. I had to have three scans and the tech told me after the second scan she would come readjust me, however, …
The employees are in bad need of customer service training. The front desk staff is inconsiderate. You think that they might say something when they’re hours behind. I sat there for 85 minutes without even as much as a courtesy comment. CT …
Very positive experience each time I have been to Diagnostic Imaging and my most recent appointment was no different! Staff is extremely courteous, caring and efficient. My entire visit was handled in a timely manner. Would highly recommend Diagnostic Imaging!
I have now called 3 times to get my mri faxed to my dr! it took my dr calling them and waiting 2 hrs in my dr office to have it faxed after they claimed to be having fax issues for the whole past week…. unacceptable! These results are urgent and needed to be addressed urgently! Do not go here!
I’ve been here for almost 2 hours and I’m not a HAPPY camper. Appointment was at 1:15pm and was told to be here at 12:15pm. I actually got here around 11:50am. Time now is 1:51pm and I’m still WAITING. Company need to treat customers better!!!
We have always received excellent service at the Poplar location. The staff is friendly and attentive to our special needs. They are punctual as well. The ex ray technicians are professional, friendly and work hard to relieve the …
They did a test they said my doctor ordered and I didn’t know anything about it so they said my doctor must have forgot to tell me. Found out they hit the wrong button and just went with it rather than correct it. Now I’m getting a bill and …
Terrible experience. Twice I made an appt., arranged childcare, etc., only to have them argue that the doctor’s orders weren’t “correct” and I would have to come back later. Not surprisingly, they thought my doctor “should” have ordered the …
They have always been attentive and informative. I always request any imaging conducted on me at this facility.
Most horrible experience ever. We arrived 45 minutes earlier just to avoid the long wait but got to the wrong window. The lady helping us at the front desk was very inexperienced and incapable of handling patients. She took forever to get …
If I could give it no stars I would. They set appointments and then randomly change them, it’s never the same time as they state on the phone. Example. When scheduling: your appointment is at 8:30 please be here by 8:00. When calling two …
I had an MRI completed at the facility last night. They were very accommodating to my schedule, offering an after hours appointment for the scan. As a self-pay patient, I was able to make the appointment within 24 hours of calling the …
Anticipating some paperwork to take care of, I arrived at DI at 4:20 pm for a 5:00 pm appointment on a Sunday evening. Only one person at the reception desk, so I got in line…..and waited…..and waited…..and waited. The patient in …
I’ve always had a good experience at Diagnostic Imaging, however when I recently called to make my appointment for my mammogram I asked if the technician is vaccinated. I was told “ she doesn’t have to share that info, but she wears a …