I will not go anywhere else for my orthopedic needs but these drs. They are so professional and excellent bedside manners. The whole staff nursing, front desk you are amazing.
Ample parking, and a very clean facility with friendly and efficient staff. Dr. Santos performed the procedure on me and he is honest, an effective communicator, and a highly skilled medical professional.
Dr. Santos and his staff have done a fantastic job every time my husband and I have had a procedure done. We trust them totally to handle any concerns we may have.
Katie MacDonald (a Nurse Practitioner here) is the G.O.A.T. She is non-judgmental, friendly, personable and even offered great dating and financial advice. I broke my right foot in December and her wisdom helped me navigate the healing …
I was seen in a timely manner and the PA was very through and professional. She called in a prescription to my pharmacy for pain and helped me schedule x-rays and an MRI for my back.
Flawless visit. Got in on time, received the shots in my back with zero difficulty. Almost instant relief from pain (a surprise) and have been basically pain free since.
Dr. Santos is excellent. Very down to earth and likable. Will answer all of your questions. Every employee I dealt with there was friendly and helpful. I highly recommend the whole business operation there.
I was pleased with the way I was treated
at Kansas City Orthopedic Institute this week.
I did not have to wait long for my scheduled appointment. The injection was given and I was on my way.
I’m being treated with disregard at this clinic, because I don’t speak English well and I don’t have insurance. But not having insurance doesn’t mean I can’t afford it. Yes I Can. I am since day 12 with severe pain of ciatio and …
Nursing Staff was excellent, very caring, but admitting misplaced my paperwork and didn’t find it until I asked why I hadn’t been checked in, – waited 30 minutes before I asked.
Everything went smoothly, comfortably and timely. The only thing was that I was given directions to sign up for mycarecorner.net and signed up but did not find any information.
My experience was like no other. The procedure more than quick and easy is, feels as if I walked inside and out again. Very, very most satisfied! (Back injection)
On Wednesday morning at 8 AM, I was at Urgent Care , Kansas City Orthopedic Institute, Leawood, KS. I DIDN’T HAVE TO WAIT LONG, AFTER COMPLETING THE PAPERWORK and was seen by a Very Kind Physician Assistant, who Listened, asked Pointed …
Very Fast and Efficient. Probably the Best Doctor I have seen yet ✅ Dr Fotopoulus is the one I wished I would have went to after my Work Injury occurred in 2019.
I have had my 2 knees replaced and cannot say enough good about this facility from Dr. Wingerter his PA all of the office staff just wonderful. The in patient folks from preop to postop were truly marvelous they really take time and care. They are giving me my life back. Thankful and blessed.
Dr T. J. Rasmussen recently did a full right knee replacement arthroplasty for me. Ron Ross worked directly with me during pre op and the surgery and to my observation those two men truly work as a well oiled machine. …
Dr Fotopoulos and all KCO EMPLOYEES are nothing short of perfection. They are professionally knowledgeable. Beyond that each and every person is kind, caring, and at the top of their game. When I walk in the KCO …
My thanks to Dr Wingerter and the staff for excellent care. I have had both hips replaced over a 10 week period and I am doing great. I took advantage of the in house rehab which kept my rehab routine on track.
I had the flouroscopiically-guided epidural steroid injection done and while, in my opinion quite painful was successful. I would definitely r3commend Dr Santos for his knowledge and his skill in the procedure.
This clinic has the best, most experienced doctors in the area and provides the best care available anywhere. All of the staff do an outstanding job and genuinely care about the patients.
I had to visit KCOI after falling and breaking my wrist. They provided prompt, friendly and helpful care. They scheduled surgery that day and surgical care was also fantastic! I would recommend KCOI to anyone wanting quality care with compassion.
I’ve been trying to call them all morning, and no one will answer the phone. Google states they have been open for two hours now. Haven’t even been seen at this place but wouldn’t recommend it if they are supposed to be open and refuse to answer phones.
After an emergency room visit to know we needed a specialist, they were the first website I visited. I cannot rave enough about how quickly they got us in, how they explained all the surgery stuff we needed to know and how they are still after surgery following up. We will never go any other place!
Went here to address knee pain that has grown worse. After getting X-rays and seeing the doctor for about 10 minutes, I was told to stop exercising so hard and take some aspirin. I haven’t exercised in 2 weeks and the pain is even worse …
The technician explained the procedure, made sure I was comfortable, gave me my choice of music to listen to through headphones, and I was finished in 20 minutes. He also had a sense of humor.
KCOI has been an amazing place for multiple procedures. Highly qualified staff, excellent safety procedures in place, caring staff in all areas..totally patient centered. I highly recommend KCOI.
MRI went smoothly and only negative comment concerns having to repeat medical info each time. KCOI needs a patient info database for all of KCOI instead of each group or department.
I had an appointment, 1st one in am. No waiting, Lorraine Davis PA was knowledgeable and helpful. Groundwork started for orthopedic office visit. Pain control was addressed.
Very efficient and professional experience. Strict Covid-19 mitigation protocols in place. Welcoming, friendly and helpful staff at all points of interaction.
Everyone from the person who welcomed me through the technician who performed my MRI was friendly and professional. Definitely a well trained and caring team.
Staff was great I just didn’t like that my wife couldn’t come back with me because 9 times out of 10 I’m not going to retain everything the doc said and she’s just sitting there like “🤷omg, so you don’t remember what he said🤦” …
Went in here for an MRI of the ankle, lower leg, and foot region for a second time. They were all so nice from the front desk to the MRI room. Very professional and courteous.
Dr Mark Rasmussen, Tracy Lown, and Carol have been such a pleasure to work with to assess my shoulder issues. I feel like I’m in excellent care and so glad to know they are there for me when I need them!
Kansas City Orthopaedic Institute is the only place I go for Orthopaedic care and pain management. Dr. Fotopoulos takes care of my back and shoulders, Dr. Badwey, my feet and ankles, and Dr. Divelbiss, my hands. They all also try the least …
From the reception to the technician in Radiology I was treated with respect and kindness. It was explained thoroughly about my issue and follow up was immediate.
I recently had full knee replacement at KCOI. Amazing experience from first consultation through the procedure and hospital stay at KCOI. Jessica, Ron Ross and Dr TJ Rasmussen are the best and took the time to provide me with all of my …
Mark, the MRI Technician, was so kind & professional. I was a bit claustrophobic and he handled my panic with compassion and helped me get through the procedure. Very impressive!
Checked into urgent care and encountered many levels of unprofessionalism. Courtney at the front desk joked after helping my husband get into a wheelchair that I might want to wait to take a picture bc he might get a bib later! Uh not …
I have literally been a patient for ten years. I was first seen for knee pain. I was advised my leg was not straight and wanted to cut my femur bone to straighten my leg. Decided not the right move. …
Horrible experience with scheduling for Doc Ellsworth no one called me for his orders of MRI or sonogram shot took 2 to 3 weeks and me calling myself to get my results had to make another office visit to do that ,I went first visit July …
Always has been the BEST!!! I have had 5 knee surgeries at KC Otho including 2 knee replacements. Have always been taken care of in an outstanding manner … in every phase.
Dr. Peer and the team are top shelf. I was a walk-in urgent care patient with a broken ankle. The injury required several screws, etc. and the team handled my case with the utmost care and urgency. I highly recommend Dr. Peer and the team at KCOI!
Dr. Santos is a fine and caring physician. The overall practice seems a bit slow. It took 2 months before I could see the doctor. After the initial visit, xrays, and an MRI, it took 3 additional weeks for treatment.
KCOI is the very best Orthopaedic place in the entire Kansas City area from shoulders to hips knees and your back this is the place you may have to wait a while for an appointment but it is highly worth the wait the Urgent care is there for …
Very professional, satisfying, and excellent experience, as all aspects proceeded on time, in perfect synchronization, with a thoroughly pain-free procedure, free from any glitches or after effects, and I was on my way home earlier than expected. Kudos, and my sincere Thanks, to ALL involved – Well done!!!
I have been to KCOI for two different procedures. One being a hip replacement, and the most recent for a cortisone injection in the other hip. Both Dr.Gurba and Dr Fotopolus are EXCELLENT physicians!! They both possess a bedside manner that …
Dr. Fermin Santos is an excellent pain management doctor. He spends time listening to your symptoms and carefully suggests a plan of care. The cortisone shots I have had have reduced my sciatic pain by at least 50%. I highly recommend him.
Very nice facility n but the most important piece, we were seen in a timely manner and the care was very good. I didn’t mention I was a nurse on purpose, because I wanted to assess if they’re pt-care wasn’t because i ‘knew stuff’ , but because they truly took care and educated pts.
Very pleased!
All nurses, staff and Doctor Fotopoulos were very professional and friendly. The procedure was explained in detail. I was confident in the skills of the doctor and nurses. I think I will need the next procedure (intercept) as the pain is slowly returning.
I have had many procedures at the Kansas City Orthopaedic Institute and every single one of them has been done with professionalism. I had an MRI done last Friday and Ty Was so easy to talk to and we joked around. I recommend this place to anybody needing orthopedic care.
Very disorganized. Visited the first time for the walk in clinic. Arrived at the time the clinic opened amd waited almost 3 hours. First follow up visit was at 8:15am and they were running an hour late. Next follow up visit was at 2:30 …
Dr. Santos and his nurses were so caring and professional. KCOI is an extremely clean and high tech facility. I didn’t have a long wait, the processes were followed thoroughly. Dr. Santos excelled in his technique and perfect outcomes came …
A week after being diagnosed with a broken finger…perhaps down to the joint… I went to KC Ortho urgent care bc pain had spread to my other fingers and wrist… become unbearable..I went to KCOrtho for relief in hopes of seeing a …
Dr Fotopoulos and his staff are in a league of their own! …..Very skillful, competent, informative, knowledgeable, and friendly. I would not hesitate to recommend them to family and friends.
Dr. Santos is the most knowledgeable and caring doctor and I highly recommend him. He listens to me and always considers my opinion and experience and then gives his thoughtful advice on my medical issue. I appreciate Dr. Santos’ amazing …
KC Orthopedic Institute was as good of a procedure as they can get! They have a new up to date, state of the art MRI machine, it’s larger than previous models, has mood lighting, they put earplugs in your ears, ask if you want to listen to …
Beth and the rest of the surgery outpatient staff (sorry…just can’t remember all of your pleasant faces) handled me and the procedure very professionally. A++ to those participating for making the experience rather seamless. …
I have been very happy with all of my experiences with the Kansas City Orthopedic Institute. From the check in procedures, the excellent Doctors, X-ray, MRI, Physical Therapy and the Hospital, I find a very competent and first class team with cutting edge technology and care. I would highly recommend this group.
G. Morgan
The thing is, yes they are good at their jobs here, but the waiting room time is RIDICULOUS!!! If it were a one time occurrence or even twice, I would understand that things happen. But I’ve driven my mom down seven times, and Dr. …
I’ve had MRI’s at numerous other locations in town over the years and, hands-down, KCOI’s MRI was the best. The check-in process, wait-time, communication from nurses and technicians were all very efficient, friendly, and I commend KCOI for their work in this area.
This is my 3rd appointment each time I’ve arrived on time and each time I’ve waited 30+ minutes before I even get into a room, then I have typically another 20 minute wait to see the doctor and I can hear him bouncing from room to room like …
Dr Unruh is great! Jokes around with you so you feel comfortable, but still keeps a serious environment. He is great at explaining everything in terms that you will understand and writes it down for you as well (or maybe he did that for me since it was my arm that was injured 💁♀️). …
My doctors here have treated me with respect, dignity and have never been in a hurry to answer my questions, in layman’s terms. The rest of the staff has been equally as pleasant to deal with, nursing, techs, and check-in. How nice it is to have this premiere facility in the KC metro
Jami, my MRI tech, was extremely patient with me when I was unable to complete the test on my first attempt because of my anxiety. She rescheduled me for another day and I was able to complete the test with the help of some medication. Jami is a special person.
With the insurance that I am lucky enough to have, I could go pretty much any doctor for treatment. I have gone to Dr. Fotopoulos before and will continue to be one of his patients. He and his staff make you feel like you are the only …
I’ve had issues with return phone calls since December. Been waiting a week for return phone call this time so finally feeling like my health Care isn’t a priority here so moving my records to another Dr that may take me serious. Took me a …
I have used KCOI for many years, and have top notch care and consideration for my issues. I highly recommend this hospital, and all of the doctors. The staff is so friendly. They make you feel like you are the only one there and the most …
All COVID protocols were in place, so I felt safe. Everyone was welcoming and kind and the young man who actually did my MRI was exceptionally professional and compassionate!
I had PT after a double wrist break and with Megan Ernst. I cannot say enough good things about Megan and the staff in the PT department. Highly skilled, intelligent, personable, warm and caring were my impressions of Megan and the staff. …
Great doctors office, despite the fact that they are ALWAYS running late, my appointment today was scheduled for 11:20, and it is currently 11:57 and still waiting. Happens every single time I am here. One time I had to wait 1.5 hours. It’s …
We had to take our youngest son for an MRI of his knee and they were so great. This was our third visit and the doctor called to review results and discuss options over the phone so we didn’t have to drive another two hours for that visit. They are great!!
Had ACL and Meniscus Surgery here. Procedure went well. Nurses pre and post op were excellent. Dr. Barnthouse is great. Lower rating was given due to poor quality staff during regular scheduling and routine check up visits was a pretty …
I had been dealing with increased shoulder pain and issues for a few years now, even though I had a previous procedure done back in 2005 (at another location in a different state) to fix issues from a previously dislocated shoulder in high …
My daughter broke her hands and we brought her to the urgent care. We received excellent care. We followed up with one of the hand surgeons. He was wonderful. After my daughters surgery we used the therapists for OT. She has done very well. Wonderful!
Helps to have a staff that’s not only knowledgeable but courteous as well. Dr Fotopoulos and staff make a normally stressful situation a very pleasant one. Excellent bedside manor and I would recommend them to anyone in need of care.
I’ve used this orthopedic office twice, one normal and this one urgent care. Both times I received excellent care. I had to wait awhile to see the PA; the quality of service was well worth the wait. I suspect the Urgent Care is integrated …
Our daughter saw Dr. Unruh for her wrist last year and he was very detailed and personable. A few weeks ago, she hurt her ankle on a Friday and we went in to the walk-in urgent care on Saturday. We were pleasantly surprised that we got in …
My experiences with the doctors here on regular office visits and their diagnostic services have been superb. This review has to do with the Urgent Care I received on Monday of this week. I fell in my driveway on the ice and used my hands …
I think Dr. Fotopoulos is absolutely the best! I’ve now literally hobbled in to his office five times over the past two years! Within 24hours of my last epidural injection, I was almost pain free! I am a pretty active 76 year old who enjoys …
I rate the service I received with the best rating possible. I have been to the clinic for my 3rd injection. I have always received over the top treatment and would recommend if you are looking for 5 star treatment you are in the right place. Thanks team Santos.
I don’t post very many reviews; only when an experience stands out, for better or worse. This is one of the “better” cases. I had surgery for a meniscus tear at the Leawood location in November 2019. The surgeon was Dr. Robert Gardiner of …
I have 2 very active kids that sometimes get hurt and KCOI is the only place I take them now. They are very knowledgeable and always make sure they get the best treatment. Whether it’s the urgent care there or Dr Kirk McCullough everything has always been great and I would recommend them to anyone.
Had knee surgery with Dr Holloran. He did a great job. However, it is nearly impossible to get ahold of anyone on his staff via phone. If you have something urgent that needs his staffs attention don’t expect it to be addressed till the next day or later.
MRI Tech was VERY warm and welcoming! She asked what kind of music I liked and set it up to come through the headphones. She was VERY patient with me and went above and beyond to make sure I was comfortable before going into the machine!
GREAT EXPERIENCE!
I can’t imagine making my clients wait more than an hour for me… and I have even left the waiting room. Not the first time that this has occurred.
Time management issues can be easily resolved.
I have received excellent care in your Occupational Therapy department. My therapists Megan E & Cindy V are extremely professional & engaging in their treatment, and so resourceful in using different approaches to aid my progress. …
Dr. Badwey always carefully explains the procedure and keeps me calm throughout it. The nurses are professional and friendly. The area for procedures are kept sterile.
Mother is post knee replacement and using a walker, still having trouble getting around and occasionally forgets things she is instructed or prescribed and this place would not allow me to go in to assist or listen to what the doctor told …
Dr. Fotopolis is fantastic! Takes time w you and explains, never feel rushed. And all the nurses, assistants, associates, everyone is friendly, knowledgeable, helpful couldn’t ask for better care.
Dr. Barnthouse has performed orthopaedic services for our family over the past 30+ years. He performed a very successful right knee replacement for me in August, 2018. I was released 3 months later and was able to chase after my grandsons …
I wasn’t able to get my shot because of a health concern. The Doctor did the right thing by telling me to take care of it and come back when it was taken care of. He could have just gave me the shot knowing it wasn’t the best thing to do. …
Mixed review. My daughter had an X-ray at St Luke’s & diagnoses with fracture of her small finger. She was as to see a specialist, so we chose KCOI. I was pleased to be scheduled within the week at the Plaza location. Instead of viewing …
Dr. Fotopoulos and all his staff were so good to me and helped me relax and calmed my anxiety just by their comforting words. I had never had this procedure and was extremely nervous. The procedure went well. I wouldn’t mind doing it again. But only if Dr. Fotopoulos is my doctor. A big thank you to everyone!
Although it took several weeks to get in to see Dr. Santos it was well worth the wait. After spine MRI he gave me options for treating my pain and I opted to have an injection in the nerve in my back. Results have been excellent. Staff …
When I got the MRI I liked the evaluator, very gentle. I would have liked her to tell me how long the banging was going to last each time it started. I believe I have had others tell me ahead of time and it was helpful.
My husband had a total right hip replacement,done by Dr.wergarter which was a empecable Dr.,the nurses were very friendly always willing to help, came to his room right away, Nurse Jeannie and Nurse Becky were absolutely amazing! these …
I went to the Institute and left feeling alone and dejected. I felt the surgeon was not listening to me nor even gave me a chance to ask questions. In fact, I think he does not like being a doctor. He and his staff did not give me ANY …
The MRI staff at KCOI is amazing. Jennie is so sweet, kind, understanding and helpful. Mark was caring and kind. The staff at this facility for check in are also helpful and kind. It was a good experience!!!
The people at Orthopaedic Institute are so professional and accommodating. They fit me in for a doctor visit, X-rays and an MRI swiftly after I injured myself. I especially liked their attention to sanitation and patient safety with their …
The staff is excellent. Doctor Fotopoulos, who I had the consultation was very caring. The doctor who evaluated me, and did my surgery was Doctor. Koreckij, he explained me well about the procedure. Kureckij is an excellent doctor! On the …
My experience went very well. My procedure went as scheduled, the nurses were kind and explained everything to me. I was pleased with Dr. Santos bed side manor and kindness. Also, I appreciated the follow up call the following day.
The whole place is a model for other healthcare providers. They are friendly, polite, helpful, efficient, and caring.
It runs like clockwork. They are the gold standard of medical groups I’ve been seen at, hands down.
Staff at the entry offered to push the wheelchair to location and front desk greeted me by name!? Dr Joyce & his very personable nurse are tops as always. Perhaps most impressive is the efficiency with which the visits are managed. Covid procedures are VERY much appreciated.
MRI was done within a few days of my presentation at the Urgent Care. Unfortunately my follow up doctor appointment is a month away. Hopefully more injury won’t be sustained.
I have always had positive experiences with KC Orthopedics from the scheduler to the nurses and all the doctors. I even had an MRI done there and the tech was wonderful. She made it very easy and I didn’t have any problems.I would heartedly recommend this practice.
The staff by far was the nicest I’ve seen in a long time. Everyone was compassionate to my needs and the procedures I’ve had done. Dr. Fotopoulos has been outstanding as well. He’s explained every detail of the procedures he has …
This visit was only for an injection into my ankle joint under the fluoroscope. Every person that worked with me was top notch, from registration, to pre-op, Dr. Badwey and OR staff, Julie and Trinity. Highly recommended!
When it comes to injections Dr. Santos hits the mark every time. He is an expert at what he does. I had tried other places before with no luck. Santos is the best back physician around.
Review is for the “Urgent Care”. The day of my visit in 2019 I was the first one in the door the minute the clinic opened, yet I still sat in the waiting room for 30 min before being taken back to the room. My total time interacting with a …
The technician made me feel comfortable and relaxed. She was personable and helpful. Her nurturing behavior made me feel special and important….not just another person to be scanned.
So we were scheduled to see a foot and ankle specialist because my wife broke her ankle. We get here and of course I’m not allowed in. So a shoulder specialist meets with her because the foot and ankle guy that they booked her to see is not …
Check in was simple, very courteous clerical. Nurse staff was very friendly & efficient, professional. Dr. explained the procedure, went about getting it done in timely, calm manner. Warm blanket felt good after procedure while I was …
I cannot understand why anyone would give this place more than one star. Long wait times, rules regarding visitors change on a daily basis, four days to get an MRI despite the fact that I couldn’t walk, because insurance has to be checked …
Dr Santos is very calm and excellent at explaining the procedure. He tells you each step of the way what to expect. The staff and nurses are very accommodating and a complete pleasure to have with you
Wouldn’t recommend. They seem to way overbook on appointments, takes at least an hour, if not more, just to get called back to the room. Then you have to wait longer for the doctor! My doctor is always in such a rush, I have to stop him …
I was able to schedule an MRI fairly quickly which was awesome to be able to get some answers relative to the extent of my Injury. Check in was easy and the tech got me in early for a long process. I talked to a doc in the hallways …
Going in for joint injections with Dr. Santos and his staff wasn’t the most fun to look forward to. I was very nervous. I walked in the building and every staff person I encountered was too efficient and happy to help me find my way to …
Everything and everyone was great! Dr. T. J. Rasmussen saw me when I needed to be seen, Adrian scheduled the MRI scans promptly, and Dr. Rasmussen discussed the results with me. It couldn’t have gone better.
Updated review 5/15/2022:
My husband & I have both received care from multiple providers now at KCOI, and overall, the experience has degraded over time. They seem to be becoming much …
Going in to an appointment at Dr. Barnthouse’s is always smooth. The receptionists are always friendly to the nurses and the MRI technician. I had a very successful knee surgery 16 years ago that he did and now was back with a pain in my …
I recently had a right reverse shoulder replacement at KCOI and can’t believe the care and Love that was shown throughout the whole process from the MRI to the actual Surgery march 25th. Dr Jacob Steuve and his staff were awesome to work …
I responded with a12 and the response back was “Oops, we were looking for a 1-5 rating. I’m sticking to a 12 even though I finally entered a 5. KCOA is the best there is…… Don Meek👍 …
I had knee replacement surgery on 3/31 of this year. I can’t say enough good things about KCOI! Starting with Dr. T.J. Rasmussen; his PA, Ron; his nurse, Adrienne; pre-op nurse, Molly; Tara, Barb and Janet in the KCOI hospital; and …
They wanted me here at 8:30 for a 9:00 appointment, which I thought was for xrays but was just for paperwork. Half an hour. It took me about 5 minutes. I was called to a room at 9:20, then waited a few minutes to be taken to xray, where I …
I went in to have an MRI done to find out what damage I had done to my knee. I found out later on that the results showed that I had a complete tear through my ACL. So you can imagine that going in there, I was in a lot of pain. And I was …
Staff very friendly and helpful from the moment I hobbled in on crutches/ they immediately offered me a wheelchair. Then when I saw the doctor and his nurse, they were very knowledgeable and kind. They listened to my concerns and answered …
I was given an epidural steroid injection for spinal stenosis. The staff was efficient from check in through discharge. The nurses were helpful, considerate and caring. The physician, C. Fotopoulos, was accessible for questions, skillful …
I loved my experience here except for the amount of time I waited to for my appointment. I know this was unusual. The staff were all very helpful and friendly and the doctor was approachable and knowledgeable.
I was recommended here by my primary care physician after an accident causing injury. I would highly recommend KCOI to anyone in need of Orthopaedic care. Every person on staff I’ve encountered is kind, helpful, and patient. I have received great care from everyone.
From ease of parking to check out I had a 5 star experience. The staff was efficient and friendly. Dr. Jones is personable, professional, unhurried, throughly explained my injuries and all treatment options. I feel like I will receive excellent results after surgery.
The front desk staff were nice and accommodating to my injury. The front desk receptionist even offered to store my crutches at the front desk and wheeled me in a wheel chair to see the doctor and physicians assistant. …
Professional, friendly staff.
Dr. Unruh really knows what he’s doing and goes out of his way to insure that his patient fully understands what is wrong, the treatment options and possible …
Our 15 year old had an MRI to prepare for foot surgery. She said the entire experience put her at ease and she felt comfortable through the entire time.
One suggestion that would have made the process more friendly is if the mri technician would communicate the mri progress to me during the mri. For example, tell me this is a 4 min scan, 5 min scan, we are half way through, this is the …
The MRI therapist was friendly, patient and skilled. She told me what to expect, was responsive to my questions and requests, and conducted the MRI efficiently and quickly. It was easy and hassle-free.
The care was great they pushed me when I needed to be pushed. They were caring and comforting when I needed to be cared and comforted. I believe my nurse’s names were Tara and Amber, amazing nurse’s. Steph was amazing with the physical …
From the pre-op experience, with Dr. Owens explaining in laymen terms what would be happening regarding anesthesia, to post-op recovery where someone is with you at all times, to their 2-1 nurse to patient ratio in the rooms KCOI is top …
Everyone is so nice and friendly. I have been through a run around with doctors and the doctors at KCOI are very knowledgeable and I am finally getting something done with my injuries instead of just being passed off to someone else. I am …
Honestly I was very pleased with the patient care that helped me know everything that was going to be happening. 1st 24 hours after procedure thought Wow it was best think that could help my pain. But now into 48 hours and pain is still …
The two people who did the MRI were very kind. Wish I could remember their names. They kept me informed as they went along and played one of my favorite Christian singers.
I want to thank Dr. Mark Rasmussen and his staff at Kansas City Orthopaedic Institute. Dr. Rasmussen recently replaced both my right knee and my left. He took the time to explain the procedure and his staff did an exceptional job of …
Only issue I had was I had to wait quite awhile until I actually was called in by nurse. Then a short wait until I went in for my procedure. Other than that, my visit was great. The procedure was very endurable, the pain has diminished but not completely gone.
I’ve had multiple orthopedic surgeries over the years, but my experience at KCOI for a meniscus repair was by far the most pleasant due to the outstanding care and professionalism by all the staff, most notably, Kim in Pre Op and Aaron in Recovery and Discharge.
Dr Fotopoulos is an amazing doctor!!! So considerate, explains treatments well, never feel like he is rushing us and doesn’t give up on finding ways to ease my mom’s constant pain! Hoping he never retires! The staff is also great from check in time to leaving the facility they are considerate and friendly!!!
Was called in early for procedure due to another cancellation. Had no wait time at all. Was immediately checked in, taken back, Dr was waiting. Had procedure explained, signed consent, had procedure done. It was perfect. Love Dr Carlisle and the nurse Tiffany was amazing as well.
The atmosphere at your clinic is so warm and welcoming yet professional. The staff explained the procedure very well. I felt I was in very good hands throughout the procedure and even to the follow up call two days later. Dr Fotopolous really put me at ease, he knows his stuff. Thanks so much.
From the time going into KCOI, doing the needed paperwork, going to X-Ray/MRI waiting room, to have an MRI done, all staff was professional, helpful, and all pleasant. …
I was fortunate to get an appointment quickly after St. Luke’s could not get me in until the end of the month. I mentioned this to Dr. Badwey at a regular scheduled appointment and he was able to get me in to their MRI in three days, he is …
Always spot on great nurses for Santos ( especially Beth ) but all know what they are doing.Santos the man in control with the needles is all about the cure. He will make your pain a thing of the past.
Kenny D
I have had four surgeries here and one coming up next Monday. The care at KCOI is absolutely the best available. I would never go anyplace else for orthopedic issues.
The Doctors, nurses, assistants and staff at the facility were incredible. They assisted me through the most painful injury of my life (Achilles rupture). The billing team on the other hand has been an absolute nightmare. I received bills …
Very caring and informative staff, from start to finish. It doesn’t get any better than that. These people actually care and are very knowledgeable. Shout out to Katie and Dr Peer! Thank you for your care!
Very kind staff and Dr. McCoullough did an excellent job on my fifth metatarsal fracture. They’ve been flexible with making/rescheduling appointments and are willing to answer any questions.
I needed an injection in my hip for pain I’d been experiencing for over a year. Dr Santos did the injection and I am basically pain free in the area I had been having pain.
Holy Cow was I impressed. I went begrudgingly to this appointment because I knew it was going to hurt, I was going to have a cortisone flare, and it wasn’t going to help. Boy was I wrong. The nurses listened to my concerns and addressed …
I was late but called in and they were very nice and got me right in. The only minor criticism is the office said to wait and get a disc because my appointment was the next day, but apparently the office has immediate access to results so that was unnecessary.
We have seen several doctors with KCOA. Dr. Winston, Dr. Santos, and Dr TJ Rasmussen all of whom we highly respect! All three have taken good care of our family from knees, to arms, and hand. Making appointments, filling out paperwork, …
I can’t recommend Dr. Timothy Badwey highly enough. I had foot surgery at this facility in November 2021 and for the first time in many years, I can now walk without pain. I’m back to hiking, backpacking and enjoying myself. Dr. Badwey is …
From Dr Barnthouse for my knee and Rotator cuff to Dr Cook for my Hip replacement, KCOI is the ONLY place I would consider for surgery. And the only hospital I would request an extra nights stay because of the staff (fun and Nice) and the …
The entire staff was professional and very compassionate. Dr. Santos informed me of each step before hand and the procedure was efficient & effective. Thanks for a great experience!
So thankful for Dr. Peer and staff for listening to my 15 year old daughter. You all were kind, caring, and now she is on her way to living a normal life without pain!
I had two MRI’s ordered, my left knee and right shoulder.
Originally I was scheduled to have one on Monday evening and Tuesday morning. The MRI technician was able to do both on Monday evening. I was so appreciative to have them done both on same evenings.
Thank you.
KCOI is awesome! The staff is very polite, helpful and efficient. The physicians treat their patients with respect and compassion. Most importantly, they listen to your concerns and make sure that you understand what they are saying and …
I’m surprised at the need to make those that are healthy wear a mask. To be out of surgery and needing to do PT is hard enough and then put a mask on with that is even harder. The hospital I just had surgery had no mask except for …
I have never had a more pleasant experience while receiving medical treatment. From check in to the procedure I felt very well taken care of. Dr Fotopoulos and his staff are amazing care givers. I wish all my medical needs were this positive.
Dr barnhouse is a renowned surgeon for a reason. He’s great at what he does. I called about major pain almost a decade after my surgery on a Thursday after dealing with a couple days of no sleep. He got me in immediately the next day at 8:00 a.m. very grateful to have him as my surgeon.
Coleen was great on the MRI area. Unfortunately my visit with the urgent care greeters was horrible they seemed only interested in how I was going to pay. I was, and still am in a ton of pain, and was trying to be as nice as I could be. I …
I was able to get in quickly for an MRI because of a helpful scheduler (and a cancellation, which Brittany grabbed for me). The two technicians were kind, patient and attentive. They helped put me at ease. The results were available promptly in my patient portal.
I was pleased when I was seen in urgent care. The promptness and the care they preformed. X-rays and MRI. I was appointed to DR Stanley Bowling. From the reception desk to meeting him was rush, rush. I feel my question was rushed through …
This was for my hip injection. Dr. Carlisle was very professional and efficient He calmly explained the procedure and let me know what to expect. His nursing staff was also very efficient and attentive to my needs – especially when the …
I appreciated the time of my MRI appointment, after 6pm. Less traffic on the streets and in the waiting room. Check in was easy. Staff was knowledgeable and super polite. Mark (mammography) was polite, patient and accommodating. He let me …
Kansas City Orthopedic Institute is located at Roe and Mission Road, Overland Park, KS. One of the Best Orthopedic Centers in the area. Highly Specialized Groups of Orthopedic Physicians for designated areas of the human body from …
I will not go anywhere else for my orthopedic needs but these drs. They are so professional and excellent bedside manners. The whole staff nursing, front desk you are amazing.
Ample parking, and a very clean facility with friendly and efficient staff. Dr. Santos performed the procedure on me and he is honest, an effective communicator, and a highly skilled medical professional.
I had the best care from start to finish. Dr. Stueve is a great doc if you need shoulder work!
Dr. Santos and his staff have done a fantastic job every time my husband and I have had a procedure done. We trust them totally to handle any concerns we may have.
Long wait due to a technical problem with a surface coil. But otherwise the MRI process was perfect
I was so impressed with the care I received when I went for my MRI. They were very professional and made me feel very comfortable.
Everything was explained thoroughly before the MRI to make sure I knew what to expect. Everyone was very professional and friendly.
Minimal waiting time, everyone was friendly and knowledgeable. Dr. Santos is fantastic!
Everything was explained to me. She was very kind and patient.
Katie MacDonald (a Nurse Practitioner here) is the G.O.A.T. She is non-judgmental, friendly, personable and even offered great dating and financial advice. I broke my right foot in December and her wisdom helped me navigate the healing …
Dr. McCullough provides excellent care in every way.
I was seen in a timely manner and the PA was very through and professional. She called in a prescription to my pharmacy for pain and helped me schedule x-rays and an MRI for my back.
Flawless visit. Got in on time, received the shots in my back with zero difficulty. Almost instant relief from pain (a surprise) and have been basically pain free since.
I can’t say enough positive things about Dr. Joyce and his team. Their expertise is outdone only by their compassion. A bit thank you to them.
Dr. Santos is excellent. Very down to earth and likable. Will answer all of your questions. Every employee I dealt with there was friendly and helpful. I highly recommend the whole business operation there.
I was pleased with the way I was treated
at Kansas City Orthopedic Institute this week.
I did not have to wait long for my scheduled appointment. The injection was given and I was on my way.
I’m being treated with disregard at this clinic, because I don’t speak English well and I don’t have insurance. But not having insurance doesn’t mean I can’t afford it. Yes I Can. I am since day 12 with severe pain of ciatio and …
Nursing Staff was excellent, very caring, but admitting misplaced my paperwork and didn’t find it until I asked why I hadn’t been checked in, – waited 30 minutes before I asked.
Everything went smoothly, comfortably and timely. The only thing was that I was given directions to sign up for mycarecorner.net and signed up but did not find any information.
The staff explained everything well. I appreciated the ear plugs and the headset with music. It was my first one and it went very well.
I received a Cortisone shot in my right hip. Within 24 hours, I was pain free and walking like a normal human being.
Excellent care, quick and very well organized.
The technician was easy to talk to and very experienced and knowledgeable. …
My experience was like no other. The procedure more than quick and easy is, feels as if I walked inside and out again. Very, very most satisfied! (Back injection)
On Wednesday morning at 8 AM, I was at Urgent Care , Kansas City Orthopedic Institute, Leawood, KS. I DIDN’T HAVE TO WAIT LONG, AFTER COMPLETING THE PAPERWORK and was seen by a Very Kind Physician Assistant, who Listened, asked Pointed …
Very Fast and Efficient. Probably the Best Doctor I have seen yet ✅ Dr Fotopoulus is the one I wished I would have went to after my Work Injury occurred in 2019.
MRI tech was AMAZING and did a great job communicating with me the entire time I was there.
I have had my 2 knees replaced and cannot say enough good about this facility from Dr. Wingerter his PA all of the office staff just wonderful. The in patient folks from preop to postop were truly marvelous they really take time and care. They are giving me my life back. Thankful and blessed.
Dr T. J. Rasmussen recently did a full right knee replacement arthroplasty for me. Ron Ross worked directly with me during pre op and the surgery and to my observation those two men truly work as a well oiled machine. …
Dr Fotopoulos and all KCO EMPLOYEES are nothing short of perfection. They are professionally knowledgeable. Beyond that each and every person is kind, caring, and at the top of their game. When I walk in the KCO …
My thanks to Dr Wingerter and the staff for excellent care. I have had both hips replaced over a 10 week period and I am doing great. I took advantage of the in house rehab which kept my rehab routine on track.
I had the flouroscopiically-guided epidural steroid injection done and while, in my opinion quite painful was successful. I would definitely r3commend Dr Santos for his knowledge and his skill in the procedure.
Couldnt even get them to answer the phone to check insurance or make appointment called 3 times phone just rang and rang
Jamie was so helpful and thoughtful- I was nervous but she made me feel safe and comfortable.
Mark was amazing Made sure I was comfortable Answered all questions Provided information He should train others
My procedure was done right on schedule. The technician was very pleasant and professional. I couldn’t have asked for a better experience.
Dr. Santos and Judy always are wonderful!! The person who did my X-rays was so nice as well as the Front desk people. Thank you to everyone!!
This clinic has the best, most experienced doctors in the area and provides the best care available anywhere. All of the staff do an outstanding job and genuinely care about the patients.
I had to visit KCOI after falling and breaking my wrist. They provided prompt, friendly and helpful care. They scheduled surgery that day and surgical care was also fantastic! I would recommend KCOI to anyone wanting quality care with compassion.
Mark was professional, caring and explained procedure before the MRI. It was a very good experience. Thanks Mark!
I’ve been trying to call them all morning, and no one will answer the phone. Google states they have been open for two hours now. Haven’t even been seen at this place but wouldn’t recommend it if they are supposed to be open and refuse to answer phones.
After an emergency room visit to know we needed a specialist, they were the first website I visited. I cannot rave enough about how quickly they got us in, how they explained all the surgery stuff we needed to know and how they are still after surgery following up. We will never go any other place!
Went here to address knee pain that has grown worse. After getting X-rays and seeing the doctor for about 10 minutes, I was told to stop exercising so hard and take some aspirin. I haven’t exercised in 2 weeks and the pain is even worse …
She was fantastic! Probably the easiest MRI I have ever had as I am claustrophobic.
The technician explained the procedure, made sure I was comfortable, gave me my choice of music to listen to through headphones, and I was finished in 20 minutes. He also had a sense of humor.
KCOI has been an amazing place for multiple procedures. Highly qualified staff, excellent safety procedures in place, caring staff in all areas..totally patient centered. I highly recommend KCOI.
MRI went smoothly and only negative comment concerns having to repeat medical info each time. KCOI needs a patient info database for all of KCOI instead of each group or department.
The doctor and nurses were extremely kind, professional and added appropriate humor to lighten the mood. I felt well cared for.
I had an appointment, 1st one in am. No waiting, Lorraine Davis PA was knowledgeable and helpful. Groundwork started for orthopedic office visit. Pain control was addressed.
Very efficient and professional experience. Strict Covid-19 mitigation protocols in place. Welcoming, friendly and helpful staff at all points of interaction.
Everyone from the person who welcomed me through the technician who performed my MRI was friendly and professional. Definitely a well trained and caring team.
Both the receptionist and the MRI administer were very nice and helpful.. Thank you very much ladies!!
The technician was organized and professional. She explained the process which put me at ease. Highly recommended.
Staff was great I just didn’t like that my wife couldn’t come back with me because 9 times out of 10 I’m not going to retain everything the doc said and she’s just sitting there like “🤷omg, so you don’t remember what he said🤦” …
Went in here for an MRI of the ankle, lower leg, and foot region for a second time. They were all so nice from the front desk to the MRI room. Very professional and courteous.
Dr Mark Rasmussen, Tracy Lown, and Carol have been such a pleasure to work with to assess my shoulder issues. I feel like I’m in excellent care and so glad to know they are there for me when I need them!
Kansas City Orthopaedic Institute is the only place I go for Orthopaedic care and pain management. Dr. Fotopoulos takes care of my back and shoulders, Dr. Badwey, my feet and ankles, and Dr. Divelbiss, my hands. They all also try the least …
Had my steroid injection with Dr. Fotopoulos. He and the entire team were fantastic, and the shot seems to be working wonderfully.
Finally decided to have my torn meniscus repaired. A big thanks to Dr Halloran and the staff at KCOI for their amazing patient care!!
From the reception to the technician in Radiology I was treated with respect and kindness. It was explained thoroughly about my issue and follow up was immediate.
I recently had full knee replacement at KCOI. Amazing experience from first consultation through the procedure and hospital stay at KCOI. Jessica, Ron Ross and Dr TJ Rasmussen are the best and took the time to provide me with all of my …
Mark, the MRI Technician, was so kind & professional. I was a bit claustrophobic and he handled my panic with compassion and helped me get through the procedure. Very impressive!
My experience this week getting an MRI at KCOI was great. The technician was very skilled and communicated well. Felt very comfortable .
Checked into urgent care and encountered many levels of unprofessionalism. Courtney at the front desk joked after helping my husband get into a wheelchair that I might want to wait to take a picture bc he might get a bib later! Uh not …
I have literally been a patient for ten years. I was first seen for knee pain. I was advised my leg was not straight and wanted to cut my femur bone to straighten my leg. Decided not the right move. …
Horrible experience with scheduling for Doc Ellsworth no one called me for his orders of MRI or sonogram shot took 2 to 3 weeks and me calling myself to get my results had to make another office visit to do that ,I went first visit July …
Always has been the BEST!!! I have had 5 knee surgeries at KC Otho including 2 knee replacements. Have always been taken care of in an outstanding manner … in every phase.
Dr. Peer and the team are top shelf. I was a walk-in urgent care patient with a broken ankle. The injury required several screws, etc. and the team handled my case with the utmost care and urgency. I highly recommend Dr. Peer and the team at KCOI!
The quality of the care has been great, but what is the use of appointment when you are never seen on time. …
Dr. Santos is a fine and caring physician. The overall practice seems a bit slow. It took 2 months before I could see the doctor. After the initial visit, xrays, and an MRI, it took 3 additional weeks for treatment.
KCOI is the very best Orthopaedic place in the entire Kansas City area from shoulders to hips knees and your back this is the place you may have to wait a while for an appointment but it is highly worth the wait the Urgent care is there for …
Very professional, satisfying, and excellent experience, as all aspects proceeded on time, in perfect synchronization, with a thoroughly pain-free procedure, free from any glitches or after effects, and I was on my way home earlier than expected. Kudos, and my sincere Thanks, to ALL involved – Well done!!!
I’m claustrophobic and the gentleman who performed my MRI made me feel comfortable and at ease. Great service from the dr, tech, and staff.
I have been to KCOI for two different procedures. One being a hip replacement, and the most recent for a cortisone injection in the other hip. Both Dr.Gurba and Dr Fotopolus are EXCELLENT physicians!! They both possess a bedside manner that …
Dr. Fermin Santos is an excellent pain management doctor. He spends time listening to your symptoms and carefully suggests a plan of care. The cortisone shots I have had have reduced my sciatic pain by at least 50%. I highly recommend him.
Very nice facility n but the most important piece, we were seen in a timely manner and the care was very good. I didn’t mention I was a nurse on purpose, because I wanted to assess if they’re pt-care wasn’t because i ‘knew stuff’ , but because they truly took care and educated pts.
Very pleased!
I had an MRI on my knee. Valerie was my technician. The entire experience was easy, efficient and professional. Thank you!
All nurses, staff and Doctor Fotopoulos were very professional and friendly. The procedure was explained in detail. I was confident in the skills of the doctor and nurses. I think I will need the next procedure (intercept) as the pain is slowly returning.
Everyone was excellent and professional. Julie an RN stood out as someone who was well versed in her duties and who had a great attitude.
I have had many procedures at the Kansas City Orthopaedic Institute and every single one of them has been done with professionalism. I had an MRI done last Friday and Ty Was so easy to talk to and we joked around. I recommend this place to anybody needing orthopedic care.
Very disorganized. Visited the first time for the walk in clinic. Arrived at the time the clinic opened amd waited almost 3 hours. First follow up visit was at 8:15am and they were running an hour late. Next follow up visit was at 2:30 …
Everyone was great! We love KCOI
Very professional and I appreciate them making me feel important and not just a number…which tends to be more and more common these days.
On time. Preformed MRI with a smile and I was on my way
Dr. Santos and his nurses were so caring and professional. KCOI is an extremely clean and high tech facility. I didn’t have a long wait, the processes were followed thoroughly. Dr. Santos excelled in his technique and perfect outcomes came …
A week after being diagnosed with a broken finger…perhaps down to the joint… I went to KC Ortho urgent care bc pain had spread to my other fingers and wrist… become unbearable..I went to KCOrtho for relief in hopes of seeing a …
Dr Fotopoulos and his staff are in a league of their own! …..Very skillful, competent, informative, knowledgeable, and friendly. I would not hesitate to recommend them to family and friends.
Dr. Santos is the most knowledgeable and caring doctor and I highly recommend him. He listens to me and always considers my opinion and experience and then gives his thoughtful advice on my medical issue. I appreciate Dr. Santos’ amazing …
I was nervous about having the MRI. Everyone put me completely at ease…explained everything and made sure I was comfortable.
Thank you!!
KC Orthopedic Institute was as good of a procedure as they can get! They have a new up to date, state of the art MRI machine, it’s larger than previous models, has mood lighting, they put earplugs in your ears, ask if you want to listen to …
Beth and the rest of the surgery outpatient staff (sorry…just can’t remember all of your pleasant faces) handled me and the procedure very professionally. A++ to those participating for making the experience rather seamless. …
I have been very happy with all of my experiences with the Kansas City Orthopedic Institute. From the check in procedures, the excellent Doctors, X-ray, MRI, Physical Therapy and the Hospital, I find a very competent and first class team with cutting edge technology and care. I would highly recommend this group.
G. Morgan
The thing is, yes they are good at their jobs here, but the waiting room time is RIDICULOUS!!! If it were a one time occurrence or even twice, I would understand that things happen. But I’ve driven my mom down seven times, and Dr. …
Great. All individuals were very professional.👍👍👍 …
I’ve had MRI’s at numerous other locations in town over the years and, hands-down, KCOI’s MRI was the best. The check-in process, wait-time, communication from nurses and technicians were all very efficient, friendly, and I commend KCOI for their work in this area.
This is my 3rd appointment each time I’ve arrived on time and each time I’ve waited 30+ minutes before I even get into a room, then I have typically another 20 minute wait to see the doctor and I can hear him bouncing from room to room like …
Dr Unruh is great! Jokes around with you so you feel comfortable, but still keeps a serious environment. He is great at explaining everything in terms that you will understand and writes it down for you as well (or maybe he did that for me since it was my arm that was injured 💁♀️). …
Dr Fotopoulos and his team were great as usual. Very caring and professional. Able to relieve my nerve pain. Ruth Gorenc
My doctors here have treated me with respect, dignity and have never been in a hurry to answer my questions, in layman’s terms. The rest of the staff has been equally as pleasant to deal with, nursing, techs, and check-in. How nice it is to have this premiere facility in the KC metro
Jami, my MRI tech, was extremely patient with me when I was unable to complete the test on my first attempt because of my anxiety. She rescheduled me for another day and I was able to complete the test with the help of some medication. Jami is a special person.
With the insurance that I am lucky enough to have, I could go pretty much any doctor for treatment. I have gone to Dr. Fotopoulos before and will continue to be one of his patients. He and his staff make you feel like you are the only …
I’ve had issues with return phone calls since December. Been waiting a week for return phone call this time so finally feeling like my health Care isn’t a priority here so moving my records to another Dr that may take me serious. Took me a …
I have used KCOI for many years, and have top notch care and consideration for my issues. I highly recommend this hospital, and all of the doctors. The staff is so friendly. They make you feel like you are the only one there and the most …
Dr. Santos and his medical team are professional and kind, excellent at what they do, and I recommend them.
All COVID protocols were in place, so I felt safe. Everyone was welcoming and kind and the young man who actually did my MRI was exceptionally professional and compassionate!
I had PT after a double wrist break and with Megan Ernst. I cannot say enough good things about Megan and the staff in the PT department. Highly skilled, intelligent, personable, warm and caring were my impressions of Megan and the staff. …
Great doctors office, despite the fact that they are ALWAYS running late, my appointment today was scheduled for 11:20, and it is currently 11:57 and still waiting. Happens every single time I am here. One time I had to wait 1.5 hours. It’s …
Very little wait time. Dr. Carlisle explains everything well.
We had to take our youngest son for an MRI of his knee and they were so great. This was our third visit and the doctor called to review results and discuss options over the phone so we didn’t have to drive another two hours for that visit. They are great!!
Had ACL and Meniscus Surgery here. Procedure went well. Nurses pre and post op were excellent. Dr. Barnthouse is great. Lower rating was given due to poor quality staff during regular scheduling and routine check up visits was a pretty …
I had been dealing with increased shoulder pain and issues for a few years now, even though I had a previous procedure done back in 2005 (at another location in a different state) to fix issues from a previously dislocated shoulder in high …
Everyone was great from setting up the appointment, to the arrival and the technician that handled my MRI. Thanks for making it as easy as possible.
Massive waste of time, very unprofessional doctor. I had two appointments for a knee injury. …
My daughter broke her hands and we brought her to the urgent care. We received excellent care. We followed up with one of the hand surgeons. He was wonderful. After my daughters surgery we used the therapists for OT. She has done very well. Wonderful!
Helps to have a staff that’s not only knowledgeable but courteous as well. Dr Fotopoulos and staff make a normally stressful situation a very pleasant one. Excellent bedside manor and I would recommend them to anyone in need of care.
I’ve used this orthopedic office twice, one normal and this one urgent care. Both times I received excellent care. I had to wait awhile to see the PA; the quality of service was well worth the wait. I suspect the Urgent Care is integrated …
The lady who did my MRI today was amazing!
Our daughter saw Dr. Unruh for her wrist last year and he was very detailed and personable. A few weeks ago, she hurt her ankle on a Friday and we went in to the walk-in urgent care on Saturday. We were pleasantly surprised that we got in …
My experiences with the doctors here on regular office visits and their diagnostic services have been superb. This review has to do with the Urgent Care I received on Monday of this week. I fell in my driveway on the ice and used my hands …
I think Dr. Fotopoulos is absolutely the best! I’ve now literally hobbled in to his office five times over the past two years! Within 24hours of my last epidural injection, I was almost pain free! I am a pretty active 76 year old who enjoys …
I rate the service I received with the best rating possible. I have been to the clinic for my 3rd injection. I have always received over the top treatment and would recommend if you are looking for 5 star treatment you are in the right place. Thanks team Santos.
I don’t post very many reviews; only when an experience stands out, for better or worse. This is one of the “better” cases. I had surgery for a meniscus tear at the Leawood location in November 2019. The surgeon was Dr. Robert Gardiner of …
A very friendly staff.
Kept in contact with her daughter prior, during and after injection.
Made us feel comfortable and at ease. …
I have 2 very active kids that sometimes get hurt and KCOI is the only place I take them now. They are very knowledgeable and always make sure they get the best treatment. Whether it’s the urgent care there or Dr Kirk McCullough everything has always been great and I would recommend them to anyone.
Had knee surgery with Dr Holloran. He did a great job. However, it is nearly impossible to get ahold of anyone on his staff via phone. If you have something urgent that needs his staffs attention don’t expect it to be addressed till the next day or later.
MRI Tech was VERY warm and welcoming! She asked what kind of music I liked and set it up to come through the headphones. She was VERY patient with me and went above and beyond to make sure I was comfortable before going into the machine!
GREAT EXPERIENCE!
I can’t imagine making my clients wait more than an hour for me… and I have even left the waiting room. Not the first time that this has occurred.
Time management issues can be easily resolved.
I have received excellent care in your Occupational Therapy department. My therapists Megan E & Cindy V are extremely professional & engaging in their treatment, and so resourceful in using different approaches to aid my progress. …
Dr. Badwey always carefully explains the procedure and keeps me calm throughout it. The nurses are professional and friendly. The area for procedures are kept sterile.
Mother is post knee replacement and using a walker, still having trouble getting around and occasionally forgets things she is instructed or prescribed and this place would not allow me to go in to assist or listen to what the doctor told …
Everything went really well. Very satisfied!
The lady was kind and awesome – very efficient and professional!
Dr. Fotopolis is fantastic! Takes time w you and explains, never feel rushed. And all the nurses, assistants, associates, everyone is friendly, knowledgeable, helpful couldn’t ask for better care.
Dr. Barnthouse has performed orthopaedic services for our family over the past 30+ years. He performed a very successful right knee replacement for me in August, 2018. I was released 3 months later and was able to chase after my grandsons …
I wasn’t able to get my shot because of a health concern. The Doctor did the right thing by telling me to take care of it and come back when it was taken care of. He could have just gave me the shot knowing it wasn’t the best thing to do. …
Everything went well. Always well taken of. Everyone was very positive. Great group of competent people.
Mixed review. My daughter had an X-ray at St Luke’s & diagnoses with fracture of her small finger. She was as to see a specialist, so we chose KCOI. I was pleased to be scheduled within the week at the Plaza location. Instead of viewing …
My review was deleted the first time!
I had an absolutely horrible experience at the Urgent Care last December. They know everything about it. …
Dr. Fotopoulos and all his staff were so good to me and helped me relax and calmed my anxiety just by their comforting words. I had never had this procedure and was extremely nervous. The procedure went well. I wouldn’t mind doing it again. But only if Dr. Fotopoulos is my doctor. A big thank you to everyone!
Although it took several weeks to get in to see Dr. Santos it was well worth the wait. After spine MRI he gave me options for treating my pain and I opted to have an injection in the nerve in my back. Results have been excellent. Staff …
When I got the MRI I liked the evaluator, very gentle. I would have liked her to tell me how long the banging was going to last each time it started. I believe I have had others tell me ahead of time and it was helpful.
My husband had a total right hip replacement,done by Dr.wergarter which was a empecable Dr.,the nurses were very friendly always willing to help, came to his room right away, Nurse Jeannie and Nurse Becky were absolutely amazing! these …
I went to the Institute and left feeling alone and dejected. I felt the surgeon was not listening to me nor even gave me a chance to ask questions. In fact, I think he does not like being a doctor. He and his staff did not give me ANY …
The staff was kind, the procedure went smoothly. No waiting time. Overall a good experience.
The MRI staff at KCOI is amazing. Jennie is so sweet, kind, understanding and helpful. Mark was caring and kind. The staff at this facility for check in are also helpful and kind. It was a good experience!!!
The people at Orthopaedic Institute are so professional and accommodating. They fit me in for a doctor visit, X-rays and an MRI swiftly after I injured myself. I especially liked their attention to sanitation and patient safety with their …
The staff is excellent. Doctor Fotopoulos, who I had the consultation was very caring. The doctor who evaluated me, and did my surgery was Doctor. Koreckij, he explained me well about the procedure. Kureckij is an excellent doctor! On the …
Appreciated the care and concerns that I was comfortable and did well with the treatment of hip injection. The follow up call was appreciated.
My experience went very well. My procedure went as scheduled, the nurses were kind and explained everything to me. I was pleased with Dr. Santos bed side manor and kindness. Also, I appreciated the follow up call the following day.
The whole place is a model for other healthcare providers. They are friendly, polite, helpful, efficient, and caring.
It runs like clockwork. They are the gold standard of medical groups I’ve been seen at, hands down.
Staff at the entry offered to push the wheelchair to location and front desk greeted me by name!? Dr Joyce & his very personable nurse are tops as always. Perhaps most impressive is the efficiency with which the visits are managed. Covid procedures are VERY much appreciated.
Dr Santos did an excellent job of working with me. I received the injection he recommended and my back had not felt this good in months. …
MRI was done within a few days of my presentation at the Urgent Care. Unfortunately my follow up doctor appointment is a month away. Hopefully more injury won’t be sustained.
I have always had positive experiences with KC Orthopedics from the scheduler to the nurses and all the doctors. I even had an MRI done there and the tech was wonderful. She made it very easy and I didn’t have any problems.I would heartedly recommend this practice.
Had a great surgery and a great doctor.
Downside: Be prepared for very long wait times for appointments or follow-up …
Everyone was very nice! They answered my questions. Thank you!
The staff by far was the nicest I’ve seen in a long time. Everyone was compassionate to my needs and the procedures I’ve had done. Dr. Fotopoulos has been outstanding as well. He’s explained every detail of the procedures he has …
This visit was only for an injection into my ankle joint under the fluoroscope. Every person that worked with me was top notch, from registration, to pre-op, Dr. Badwey and OR staff, Julie and Trinity. Highly recommended!
When it comes to injections Dr. Santos hits the mark every time. He is an expert at what he does. I had tried other places before with no luck. Santos is the best back physician around.
I get a shot in the left buttocks every 3/4 months by Dr Fotopoulos. Outstanding physician. That says it all.
Review is for the “Urgent Care”. The day of my visit in 2019 I was the first one in the door the minute the clinic opened, yet I still sat in the waiting room for 30 min before being taken back to the room. My total time interacting with a …
I had never had an MRI before. The technician explained everything and made me feel completely safe and comfortable.
I was very pleased with the entire staff and the procedure went very well too.
The technician made me feel comfortable and relaxed. She was personable and helpful. Her nurturing behavior made me feel special and important….not just another person to be scanned.
So we were scheduled to see a foot and ankle specialist because my wife broke her ankle. We get here and of course I’m not allowed in. So a shoulder specialist meets with her because the foot and ankle guy that they booked her to see is not …
Check in was simple, very courteous clerical. Nurse staff was very friendly & efficient, professional. Dr. explained the procedure, went about getting it done in timely, calm manner. Warm blanket felt good after procedure while I was …
I cannot understand why anyone would give this place more than one star. Long wait times, rules regarding visitors change on a daily basis, four days to get an MRI despite the fact that I couldn’t walk, because insurance has to be checked …
Dr Santos is very calm and excellent at explaining the procedure. He tells you each step of the way what to expect. The staff and nurses are very accommodating and a complete pleasure to have with you
Wouldn’t recommend. They seem to way overbook on appointments, takes at least an hour, if not more, just to get called back to the room. Then you have to wait longer for the doctor! My doctor is always in such a rush, I have to stop him …
I was able to schedule an MRI fairly quickly which was awesome to be able to get some answers relative to the extent of my Injury. Check in was easy and the tech got me in early for a long process. I talked to a doc in the hallways …
Everything about my procedure was explained to me and everyone was very nice.
Everything went faster and easier than I expected. All team members introduced themselves and explained things every step of the way.
Going in for joint injections with Dr. Santos and his staff wasn’t the most fun to look forward to. I was very nervous. I walked in the building and every staff person I encountered was too efficient and happy to help me find my way to …
Everything and everyone was great! Dr. T. J. Rasmussen saw me when I needed to be seen, Adrian scheduled the MRI scans promptly, and Dr. Rasmussen discussed the results with me. It couldn’t have gone better.
Fabulous nurses and Dr Santos gives an awesome epidural! In and out in a flash.
Been trying to get an appointment with a knee surgeon for 3 days now. Always get the call center but never have gotten a call back from scheduling.
Everyone I encountered was kind, knowledgeable and were concerned about my care.
The person who performed the MRI on my knee was fantastic! Very personable and friendly!
Updated review 5/15/2022:
My husband & I have both received care from multiple providers now at KCOI, and overall, the experience has degraded over time. They seem to be becoming much …
Superb care by KCOI. Very professional, organized and efficient. Very impressive doctors and staff.
Going in to an appointment at Dr. Barnthouse’s is always smooth. The receptionists are always friendly to the nurses and the MRI technician. I had a very successful knee surgery 16 years ago that he did and now was back with a pain in my …
I recently had a right reverse shoulder replacement at KCOI and can’t believe the care and Love that was shown throughout the whole process from the MRI to the actual Surgery march 25th. Dr Jacob Steuve and his staff were awesome to work …
I responded with a12 and the response back was “Oops, we were looking for a 1-5 rating. I’m sticking to a 12 even though I finally entered a 5. KCOA is the best there is…… Don Meek👍 …
I had knee replacement surgery on 3/31 of this year. I can’t say enough good things about KCOI! Starting with Dr. T.J. Rasmussen; his PA, Ron; his nurse, Adrienne; pre-op nurse, Molly; Tara, Barb and Janet in the KCOI hospital; and …
Everyone was very personal and professional from the front desk to the technician. No wait time at all.
They wanted me here at 8:30 for a 9:00 appointment, which I thought was for xrays but was just for paperwork. Half an hour. It took me about 5 minutes. I was called to a room at 9:20, then waited a few minutes to be taken to xray, where I …
I went in to have an MRI done to find out what damage I had done to my knee. I found out later on that the results showed that I had a complete tear through my ACL. So you can imagine that going in there, I was in a lot of pain. And I was …
Staff very friendly and helpful from the moment I hobbled in on crutches/ they immediately offered me a wheelchair. Then when I saw the doctor and his nurse, they were very knowledgeable and kind. They listened to my concerns and answered …
I was given an epidural steroid injection for spinal stenosis. The staff was efficient from check in through discharge. The nurses were helpful, considerate and caring. The physician, C. Fotopoulos, was accessible for questions, skillful …
I loved my experience here except for the amount of time I waited to for my appointment. I know this was unusual. The staff were all very helpful and friendly and the doctor was approachable and knowledgeable.
I was recommended here by my primary care physician after an accident causing injury. I would highly recommend KCOI to anyone in need of Orthopaedic care. Every person on staff I’ve encountered is kind, helpful, and patient. I have received great care from everyone.
From ease of parking to check out I had a 5 star experience. The staff was efficient and friendly. Dr. Jones is personable, professional, unhurried, throughly explained my injuries and all treatment options. I feel like I will receive excellent results after surgery.
The front desk staff were nice and accommodating to my injury. The front desk receptionist even offered to store my crutches at the front desk and wheeled me in a wheel chair to see the doctor and physicians assistant. …
Professional, friendly staff.
Dr. Unruh really knows what he’s doing and goes out of his way to insure that his patient fully understands what is wrong, the treatment options and possible …
Our 15 year old had an MRI to prepare for foot surgery. She said the entire experience put her at ease and she felt comfortable through the entire time.
One suggestion that would have made the process more friendly is if the mri technician would communicate the mri progress to me during the mri. For example, tell me this is a 4 min scan, 5 min scan, we are half way through, this is the …
Dr. Badwey is really a great Doctor and tremendously concerned for his patients. I was lucky to find him. His nurse Tracy is always great.
very professional and courteous. I was in and out in good timing.
The MRI therapist was friendly, patient and skilled. She told me what to expect, was responsive to my questions and requests, and conducted the MRI efficiently and quickly. It was easy and hassle-free.
A friend of mine recently had surgery at KCOI, and I was her “designated driver”. I was SO impressed with the entire procedure!! …
The care was great they pushed me when I needed to be pushed. They were caring and comforting when I needed to be cared and comforted. I believe my nurse’s names were Tara and Amber, amazing nurse’s. Steph was amazing with the physical …
From the pre-op experience, with Dr. Owens explaining in laymen terms what would be happening regarding anesthesia, to post-op recovery where someone is with you at all times, to their 2-1 nurse to patient ratio in the rooms KCOI is top …
Everyone is so nice and friendly. I have been through a run around with doctors and the doctors at KCOI are very knowledgeable and I am finally getting something done with my injuries instead of just being passed off to someone else. I am …
Honestly I was very pleased with the patient care that helped me know everything that was going to be happening. 1st 24 hours after procedure thought Wow it was best think that could help my pain. But now into 48 hours and pain is still …
The two people who did the MRI were very kind. Wish I could remember their names. They kept me informed as they went along and played one of my favorite Christian singers.
I want to thank Dr. Mark Rasmussen and his staff at Kansas City Orthopaedic Institute. Dr. Rasmussen recently replaced both my right knee and my left. He took the time to explain the procedure and his staff did an exceptional job of …
Only issue I had was I had to wait quite awhile until I actually was called in by nurse. Then a short wait until I went in for my procedure. Other than that, my visit was great. The procedure was very endurable, the pain has diminished but not completely gone.
Everyone we saw was very pleasant. Technician explained the procedure thoroughly and it went off without a hitch.
I’ve had multiple orthopedic surgeries over the years, but my experience at KCOI for a meniscus repair was by far the most pleasant due to the outstanding care and professionalism by all the staff, most notably, Kim in Pre Op and Aaron in Recovery and Discharge.
Very friendly and caring staff, especially realizing that I was a bit claustrophobic for the MRI.
Everything went well from the checking to the checkout. The technician was very nice & thoughtful during my procedure
Great nurses and dr
They flowed seamlessly for the procedure. I didn’t feel like I had to wait long for anything.
Dr Fotopoulos is an amazing doctor!!! So considerate, explains treatments well, never feel like he is rushing us and doesn’t give up on finding ways to ease my mom’s constant pain! Hoping he never retires! The staff is also great from check in time to leaving the facility they are considerate and friendly!!!
Was called in early for procedure due to another cancellation. Had no wait time at all. Was immediately checked in, taken back, Dr was waiting. Had procedure explained, signed consent, had procedure done. It was perfect. Love Dr Carlisle and the nurse Tiffany was amazing as well.
The atmosphere at your clinic is so warm and welcoming yet professional. The staff explained the procedure very well. I felt I was in very good hands throughout the procedure and even to the follow up call two days later. Dr Fotopolous really put me at ease, he knows his stuff. Thanks so much.
Excellent from A to Z. I felt very well taken care of from my initial visit and through surgery. Would definitely recommend.
Great, everyone was so nice. Dr Santos explained everything and the procedure was over in no time. Good Job!#
From the time going into KCOI, doing the needed paperwork, going to X-Ray/MRI waiting room, to have an MRI done, all staff was professional, helpful, and all pleasant. …
I was fortunate to get an appointment quickly after St. Luke’s could not get me in until the end of the month. I mentioned this to Dr. Badwey at a regular scheduled appointment and he was able to get me in to their MRI in three days, he is …
The staff was very friendly and ready to help! Dr. Santos is always so nice and figures out how to help get my pain under control!!
I worked there and have seen my position advertised at lease 7 times in the year and half I’ve been gone. They are greedy cheap and toxic.
Always spot on great nurses for Santos ( especially Beth ) but all know what they are doing.Santos the man in control with the needles is all about the cure. He will make your pain a thing of the past.
Kenny D
The staff was great. They were concerned with me and showed it. They answered all questions and didn’t act like the questions were silly.
From check in to check out each person was very caring, courteous and professional. The mri equipment was state of the art. I highly recommend KCOI!
I have had four surgeries here and one coming up next Monday. The care at KCOI is absolutely the best available. I would never go anyplace else for orthopedic issues.
The Doctors, nurses, assistants and staff at the facility were incredible. They assisted me through the most painful injury of my life (Achilles rupture). The billing team on the other hand has been an absolute nightmare. I received bills …
The tech was wonderful. Kind and sweet. Very efficient.
Also made sure my images got to Dickson for a 1215 appt the same day.
Very caring and informative staff, from start to finish. It doesn’t get any better than that. These people actually care and are very knowledgeable. Shout out to Katie and Dr Peer! Thank you for your care!
Very kind staff and Dr. McCoullough did an excellent job on my fifth metatarsal fracture. They’ve been flexible with making/rescheduling appointments and are willing to answer any questions.
Dr. Santos and his staff take the time to explains things very thoroughly. At KCOI, they really cares about their patients.
They were very friendly and I didn’t have to wait very long. Received fast results too.
I needed an injection in my hip for pain I’d been experiencing for over a year. Dr Santos did the injection and I am basically pain free in the area I had been having pain.
Holy Cow was I impressed. I went begrudgingly to this appointment because I knew it was going to hurt, I was going to have a cortisone flare, and it wasn’t going to help. Boy was I wrong. The nurses listened to my concerns and addressed …
I was late but called in and they were very nice and got me right in. The only minor criticism is the office said to wait and get a disc because my appointment was the next day, but apparently the office has immediate access to results so that was unnecessary.
We have seen several doctors with KCOA. Dr. Winston, Dr. Santos, and Dr TJ Rasmussen all of whom we highly respect! All three have taken good care of our family from knees, to arms, and hand. Making appointments, filling out paperwork, …
I can’t recommend Dr. Timothy Badwey highly enough. I had foot surgery at this facility in November 2021 and for the first time in many years, I can now walk without pain. I’m back to hiking, backpacking and enjoying myself. Dr. Badwey is …
From Dr Barnthouse for my knee and Rotator cuff to Dr Cook for my Hip replacement, KCOI is the ONLY place I would consider for surgery. And the only hospital I would request an extra nights stay because of the staff (fun and Nice) and the …
Staff is always professional and helpful. On time and calls to check up on you. Have seen several doctors here over the past 10 years. Great PT also.
The entire staff was professional and very compassionate. Dr. Santos informed me of each step before hand and the procedure was efficient & effective. Thanks for a great experience!
So thankful for Dr. Peer and staff for listening to my 15 year old daughter. You all were kind, caring, and now she is on her way to living a normal life without pain!
I had two MRI’s ordered, my left knee and right shoulder.
Originally I was scheduled to have one on Monday evening and Tuesday morning. The MRI technician was able to do both on Monday evening. I was so appreciative to have them done both on same evenings.
Thank you.
KCOI is awesome! The staff is very polite, helpful and efficient. The physicians treat their patients with respect and compassion. Most importantly, they listen to your concerns and make sure that you understand what they are saying and …
I’m surprised at the need to make those that are healthy wear a mask. To be out of surgery and needing to do PT is hard enough and then put a mask on with that is even harder. The hospital I just had surgery had no mask except for …
I have never had a more pleasant experience while receiving medical treatment. From check in to the procedure I felt very well taken care of. Dr Fotopoulos and his staff are amazing care givers. I wish all my medical needs were this positive.
Dr barnhouse is a renowned surgeon for a reason. He’s great at what he does. I called about major pain almost a decade after my surgery on a Thursday after dealing with a couple days of no sleep. He got me in immediately the next day at 8:00 a.m. very grateful to have him as my surgeon.
Coleen was great on the MRI area. Unfortunately my visit with the urgent care greeters was horrible they seemed only interested in how I was going to pay. I was, and still am in a ton of pain, and was trying to be as nice as I could be. I …
I was able to get in quickly for an MRI because of a helpful scheduler (and a cancellation, which Brittany grabbed for me). The two technicians were kind, patient and attentive. They helped put me at ease. The results were available promptly in my patient portal.
I was pleased when I was seen in urgent care. The promptness and the care they preformed. X-rays and MRI. I was appointed to DR Stanley Bowling. From the reception desk to meeting him was rush, rush. I feel my question was rushed through …
This was for my hip injection. Dr. Carlisle was very professional and efficient He calmly explained the procedure and let me know what to expect. His nursing staff was also very efficient and attentive to my needs – especially when the …
I appreciated the time of my MRI appointment, after 6pm. Less traffic on the streets and in the waiting room. Check in was easy. Staff was knowledgeable and super polite. Mark (mammography) was polite, patient and accommodating. He let me …
Kansas City Orthopedic Institute is located at Roe and Mission Road, Overland Park, KS. One of the Best Orthopedic Centers in the area. Highly Specialized Groups of Orthopedic Physicians for designated areas of the human body from …