This place is a money scam. They will over charge you and nickle and dime you for all you have. The service is ok but not professional and give you post op info while still recovering.
Very difficult to schedule an appointment, entered in wrong insurance info, and above all, seems like they want to do as many procedures as possible while not caring about your ailments, only the money that they will make.
Nothing more than a money making mill pushing people thru the system. Avoid and go to Spartanburg, SC or elsewhere. The Asheville – Hendersonville area has mostly dreadful large practiced and this is top of the useless league. Avoid.
Colonoscopy procedure caught my cancerous pulps. Excellent professional advise through and helped me stop a disease that could have spread s d caused my death
I’ve had two colonoscopies and three endoscopy’s and while not the perfect place the staff from the front desk to the exit staff are always pleasant and competent.
Recently had a procedure done here and everything was excellent. Courteous and competent staff, both on the phone and in person. I’d gladly recommend them to my friends and family.
Very professional and caring staff, I couldn’t have asked for a better experience for such an unpleasant procedure. Covid 19 protocol was followed, I felt very safe.
Very Professional Care, very good listeners and I would give this doctors office my very highest rating! They were very helpful and relieved my difficult pain issue very quickly!
I have to go every two years and they are always pleasant and caring the staff is wonderful and so are the doctors they will sit and answer any and all questions you have they have never pushed me threw to get me out
I highly recommend Asheville Gastro. From check -in to check-out was very quick and smooth. Everyone was very friendly and professional. Dr. Whitlock was very interested in what I had to say and very knowledgeable .
Great facility with Excellent Physicians, nursing staff and employees. Everyone cares first and foremost about patients safety and outcomes. Highly recommend!
I had a phone appointment with Dr. Alexander. He was very thorough and sympathetic. I really appreciate the phone option, since my internet is not very dependable.
AGA is an excellent medical facility from the receptionist to the physician. Special thanks to Autumn, George, Edgar, and Dr. Rackoff and everyone else that took care of me. Thank you.
Always a very good experience and interaction with Doctors and staff…after all their efforts just might save your life or anothers. I imagine “L” probably thinks a grocery store is also a “money mill”. Yet they can’t live without one. Huh!
Have felt cared for and listened to by the entire staff. Every practitioner has taken the time and energy to help me understand what the situation is and the available options.
Everyone I came in contact with was friendly, comforting, and professional. They put my mind at ease when I was nervous about my procedure and results.
Asheville nursing staff was excellent. Did not get to see my doctor but rather a doctors assistant which was fine. Very pleased with the facility and the staff.
Great staff. Efficient and professional, yet friendly and personable. Very little waiting time. One of the best healthcare patient experiences I’ve encountered!
Absolutely the best doctors! Very professional and concerned. These doctors aren’t just there for the money, they care about you and your health. thank you you’ve saved my husbands life!
Didn’t enjoy the prep, but the professional medical services I got made up for the inconveniences of the prep. Great bunch of folks. Impressed by their follow up phone calls.
Great experience with everyone there. I thought I needed a colonoscopy, but they said wasn’t necessary at the time. They could have just went with it , but the didn’t want to cost me more than necessary.
Dr. Dukowicz is a sincerely warm, concerned physician that is never in a hurry and will answer all questions. I feel very fortunate to have him as my doctor.
I will continue to use this practice when needed in the future. Dr. Whitlock is excellent!
As for billing and insurance, maybe I shouldn’t blame the practice, but rather the insurance company I used to be with, BCBS of NC. They are horrible!
Was scheduled – by them – for a second endoscopy follow up, expecting that they had some need to see me. They checked my current medications, told me the same things as the first follow up and charged me for it. They are the only game in …
Just called to get my test results from my procedure. After two weeks my doctor still has not read the test. I was just told by his nurse “these things take time”. Time? Longer than two weeks? No way to run a practice at all!
The absolute worst. I’d never return if I had any other option. It’s almost worth driving out of state to another provider. And that’s after only trying to make an appointment. There is no sense of urgency nor any amount of concern from anyone employed there. If I could give zero stars, I would.
Friendly, very helpful. Answered question to the fullest. The PA Mr DeAcosta was great. Explain things that might be going with my body that I quite didnt understand. Staff very helpful. I was glad to make them smile with appreciation.
Outstanding service from the time I entered the door! People with a servant heart and truly care. Anyone who gave a bad review needs to have themselves reviewed!! Great people and thank you for making an unpleasant experience as pleasent as possible.
They Are Definitely A Wonderful Caring Team, Very Professional, Id Recommend This Place To Everyone. The Anthelogist Makes Sure Your Asleep And Drs Explain Everything In Detail Afterwards, Regarding Your Colestomy And Or Endescopy.
I would like to say I had an experience at digestive health partners, but I couldn’t get scheduled. This is a very irresponsible way to run a medical practice.
The staff was very nice and friendly. Dr Ryan took the time to make sure I understood everything he had told me, and made sure that I didn’t have any questions before I left the office.
As always, but especially with CV19 lurking, they are as good as I can imagine. They are safe, organized and very nice. Dr. Dukowitz is very competent, thoughtful and friendly.
My issues had gotten bad but the staff and Dr. Varner at their off in Brevard was excellent. The Dr and Staff made sure I was well taken care of and understanding all the testing that needed to be done.
Dr. Heacock is a terrific doctor – period! None better! I highly recommend him. But his scheduler, Raymond, is pompous and unfriendly. His nurse also needs to lighten up.
This was my first colonoscopy visit . It couldn’t have gone any better.
From the time I walked in the door til I left everyone was friendly and professional.
Dr Meyers was wonderful.
I couldn’t be more pleased with the care I received. Prompt, courteous, caring and efficient. They made an otherwise unpleasant procedure almost fun! I highly recommend their services!
Prompt, professional, friendly and organized – a routine colonoscopy has never been more pleasant. The staff made me feel comfortable and confident. I highly recommend AGA.
I have been waiting on my biopsy results since Dec 19. Learned this morning that they have been there since the 22nd- it is now Jan2- and no one bothered to look at them and inform me. UNBELIEVABLE!!! Dr Perez didn’t even introduce himself to me when he came in to do the procedure- I had never met him. No way to run a practice!
This practice is TERRIBLE and it’s the only one in town. Hendersonville GI is soon to be absorbed by them. No follow-through from apt-apt: it’s like starting fresh each apt: an entire year has passed and I’m no further along with my …
I have been a patient at Asheville Gastroenterology Associates for many years. They provide excellent care. I highly recommend Dr. Rodney Perez and his PA, Joe Decosta.
Medical and administrative staff are excellent. My PA, Lauren, listened to my concerns and helped me to make an informed decision on my next colonoscopy.
Good job by all!
My primary care physician sent a referral to this office over 30 days ago and I did not hear from them to schedule an appointment until two of my calls to coordinate this procedure were ignored and I, out of desperation, stopped by the …
Everyone was friendly and thorough in their explanation of what to expect. It felt like a whirlwind experience, but the staff, nurse and Dr. Fisher made the experience as comfortable as possible.
I had a fantastic experience. I arrived almost an hour early and saw the Dr. immediately. Everyone was great and professional and cared about my concerns.
I cannot recommend Asheville Gastro enough.
if you need a colonoscopy this is the place,very friendly staff from nurses and receptionists to the doctor i had dr harlan,he did the procedure,asked about my sedation preferance, and when i felt pressure it was taken care of right away,it …
This group of physicians are the absolute worst. Their business model is: Test, diagnose, prescribe. You are only a number to them. You do not get to see a doctor. You see a PA. The PA has one foot in the door and one foot out the …
Pre-visit instructions were very thorough and easy to follow. Check-in was very fast and efficient. All the staff that I came in contact with – Tracy, Grace, Jessica, and Dr. Dukowicz were very helpful and kind.
I got a letter from them stating that it was time to schedule a colonoscopy. The letter said to call the “scheduler” Rene @ 407 4141. I did this several times over 3 weeks and never got through to a real person. I left 3 messages over …
I have rarely been treated so well at a physician’s office. Though I haven’t had the procedure, they have prepared me completely and I can only expect more of the same wonderful treatment.
I have been a patient of Asheville Gastro for the past 9 years. I have had nothing but excellent care and prompt responses from my doctor and his staff. Dr. Newcomer is an amazing doctor. He truly cares, takes his time, researches and …
Dr. Cinder saved my life. As soon as I told him the pain I was having, and even though a CT showed nothing (the radiologist at Asheville Open MRI missed it) within 2 day he did an endoscopy and found that I had pancreatic cancer. I would be …
Soviet medicine. I was “examined” via Zoom for 4 minutes by a doctor who determined that I needed to have a simple procedure performed in hospital. A second opinion by another doctor at a different clinic, who actually saw me, said that was …
Took my partner in today because she hasn’t been able to eat anything in a month, in extreme pain and miserable. Anyways I will say they were really fast with the endoscopy but after that was over is where the problems began. Dr. Sholtz …
It is difficult to get an initial appointment. My husband has called more than six times over the last week, and no one returns his calls. I have had several procedures – endoscopy, colonoscopy, swallowed a camera, etc. all to try and …
Don’t know what in God’s name is wrong with the staff here. Had went last year for colonoscopy. When my doctor told me I needed another this year they did another referral just to be told I owed the copay from the other and wouldn’t be seen …
If you are needing an appointment, start calling weeks before you actually need one. I was due for a colonscopy in April 2018. I got a call a few weeks ago from a “Danny”. I had missed the call and tried to return it. Since then my issues …
This place. Ugh. Don’t worry about telling the doctors what medicines make you crazy when getting an EGD (or any other procedure, probably). They will give you the drugs anyway and then treat you like crap while you’re having a reaction. …
Excellent treatment, highly skilled professional team, making the “unpleasant“ as pleasant as possible. They called me at home after my procedure to follow up to ensure I was doing well.
I wouldn’t recommend this place to anyone. I’ve been having extreme pain for over 6 months and finally booked an appointment. The provider I saw continued to text while I was explaining my pain to him and even used his phone to google a …
My visit with Asheville Gastroenteroloy went very well. The doctor listened to all my questions. and answered all so that I could comprehend what he was saying. He was not in a rush to get to his next patient. The staff as were all helpful and considerate. Thanks for such a great visit !
I may have been lucky based upon some of the other reviews, however my visit and procedure by Dr. Dukowicz could not have went smoother. He was very caring and compassionate regarding my concerns because I have a very complex surgical history.
Bad, Bad, Bad. My wife had a Colonoscopy here and she woke up halfway through the procedure in great pain. We were told that they did not give her the correct amount of sedative to keep her asleep. They also said the reason for her bad …
After visiting the Marion office; I come to realization, I must be dealing with the “B” team. This whole process has been nothing but a hassle! They can’t seem to handle communicating with the pharmacist of my choice. This doesn’t instill …
Dr. Charles Schrode found my cancer 2 years ago. I cannot say enough good things about him and the fact that he saved my life!! I will continue to go back to him as long as he stays in the area!!!! I highly recommend him!
Dr Shrode was very caring and thorough. He requested a bowel specimen, the nurse told me to drop it off at the front desk. The receptionist said she didn’t touch it and printed a sheet off for me to take to the lab. It was in a plastic bag you furnish. I was a little embarrassed.
I had to give $100 deposit just to be seen. Have had stomach pains for 6 months, and the doctor was in such a rush he obviously had no concerns for me other than tests that I cannot afford without insurance coverage. So 6 months of seeing …
I am extremely happy with this set of doctors. They are both know knowledgeable and caring. The wait time was short and their willingness to coordinate with your other doctors to find the best solution for your problem is outstanding. I highly recommend them to anyone who needs a GI doctor
Took over a month to even get an appointment. I waited for 30 minutes in the waiting room to be called back to the exam room, then waited over an hour more for Dr. Cender to saunter in with zero acknowledgement of how long I had been kept …
I have had the absolute worst experience. With chronic vomiting and gastro pain since February, it has been over six months and I was only seen by one doctor the rest were nurses which most were far too under-qualified. When I bring up …
I have been a patient of Dr. Cender since 2001. I am thankful for Dr. Cender and Digestive Health Partners providing quality care for our community. The entire staff from the front desk, check out, PAs, nurses, lab techs, everyone who …
Excellent staff! Everyone is so kind and courteous! My dr is amazing! I showed up quite a bit early, and was even seen a bit before my apt time. Highly recommend this place!
I would give them 10 stars if I could! Everyone was extremely nice and caring. Dr. Zivony is a great doctor, would send anyone to him. Why you go there isn’t a fun thing to do but necessary and I felt well taken care of.
Friendly. Efficient. Safe.
I went in for a routine colonoscopy and could not have been more impressed with their operation. Sure, it is a very busy practice, but at every step, (from …
I was happy with everything except the gastroenterologist Dr. Michael Heacock. He barely introduced himself prior to the colonoscopy, and afterwards he gave me results while I was still so sedated I couldn’t think or see straight – within 5 …
Positive: My doctor and his team (Whitlock) were terrific and super professional.
Negatives: Although I had scheduled my colonoscopy with Dr Whitlock weeks in …
We see Dr Matthew Wood. He is awesome. Dr Wood listens to you, ask pertinent questions
And is always abreast of all the latest research on Celiac Disease. He is the …
I had a colonoscopy. I was worried about the result since my last one was a little scary. Everything went very smoothly. Dr Jeffries was very kind and reassuring. The only problem was, they discharged me before I had expelled very much of …
If you have the means, I highly recommend seeking treatment out of town if you need a Gastroenterologist. This facility suffers from being the only game in town, and they do not care about their patients. I experienced a complete …
I found the staff all to be very friendly and attentive. They all took time to answer my questions including the doctor. The doctor had obviously read my record before coming in to talk to me before the procedure. The procedure was completed when scheduled in the amount of time I was told it would take.
Currently waiting. My mother had a colonoscopy scheduled. We got there for her appointment only to be told it was cancelled. They had no record of anyone calling to confirm the appointment. All they did was text my mom, who realized she …
Considering my appointment was for a colonoscopy (Yuk, LOL) I must admit that the experience was top-notch and five-stars from start to finish. These folks are professional, extremely kind and caring, and the facility is fabulous. I was …
The service has always been great but the billing department is not helpful at all. I, as well as my insurance company, have been trying to get them to resend a bill with the corrected information since Jan 2021. Called 1/25/21, 3/8/21 …
THEY PUT $$ BEFORE PATIENT HEALTH. I have been a patient of this office for years. I ended up in the ER last night due to gastro related complications and was advised to schedule an appointment ASAP with my gastro doctor. I just called …
I have been a patient with AGA for about 27 years and have seen many positive changes. I would recommend any of the doctors. I have seen many of them over the years and feel they are all interested in helping you achieve your wellness …
I was very pleased with my visit with Dr Brian P Garvin. He had looked over my records sent to their office and was ready to listen to my concerns. I felt confident in him helping me find out a solution to an ongoing issue with my health. All the staff were very friendly and helpful.
These folks are the absolute top notch, professional and provide excellent medical care. My father was a physician and I am picky about my care. Dr. Bond is the best physician anyone could hope for. He gave me terrible news with a caring …
I would give a zero if I could. Their office scheduling and administration is bad beyond description. Totally incompetent. I haven’t been there in several years now. I got a call a couple of weeks ago saying they were calling me on the …
I had a colonoscopy in November at The Hendersonville NC location. The entire experience was professional and very thorough from making my appointment, scheduling a date within a few days, and completing my colonoscopy. The staff and Doctor were very personable and made me feel completely at ease with their care and facility!
I had my procedure at the Hendersonville location, Carolina Mountain Gastroenterology. The staff were great, all were professional and friendly. Dr. Rholl was great, he took the time to answer any questions. It was a very pleasant …
No one likes going thru the 3 day Prep and Procedure..and I’m no exception. Until yesterday, the only 1 I ever had was approx. 35 yrs. ago. It was horrible as that long ago the local hospital didn’t use light anesthesia to put a patient to …
I saw Dr Matthew Wood at Asheville Gastroenterology Associates. He is one if those special doctors who listened, carefully read the operative reports and records from my previous related problems and then offered me a choice of a less or …
I had colonoscopy and an upper GI at the same time, but the staff was so nice and compassionate that I felt at ease before the procedure started! Everything went smoothly and efficiently! Thank you for taking good care of me while I was there!
I began with Digestive Health Partner is June. Initially I was impressed with their professionalism and promptness to see me. I saw them for a colonoscopy. Ended up have “minor ulcerative colitis”. Fast forward to October. I called in due …
I found all of the staff to be very friendly and attentive. They all took time to answer my questions including the doctor. Dr. May has been my and my wife’s doctor for many years and has always been wonderful. The procedure was completed when scheduled in the amount of time I was told it would take.
The phone system seems designed to make sure you never speak to a person. I called several times and got a “experiencing high call volume “ message. Waited a 1/2 hr before hanging up. Called at7:59 and got an after hours message. Tried again at 8:00 and got the high volume message again. Went in person to schedule. Care was good.
I experienced a mix up in appointment time. I had 11:00 and they had 10:00 somehow it was a computer error and they still saw me. The staff was very helpful and considerate to my needs. The P.A. I saw was thorough and I liked his professionalism. I would recommend this practice to anyone with digestive issues.
Had a colonoscopy in July 2020. Received a bill in August which I promptly paid online with my care credit card. I received past due notices nearly everyday till the end of the year. This was after I called and spoke to Tiffany who informed …
I had an excellent experience at Asheville Gastro- from when I had my upper endoscopy to the follow up – everything was outstanding. I was super nervous about my test but the nurses and Dr. Meyer made me feel so safe and comfortable. …
I was way overdue for my colonoscopy. I can’t say enough good things about the staff and my doctor, Dr. Fisher. Yes, it’s a busy place. But that’s because they’re very good. I felt like I received very personal care. All of my concerns were addressed and the procedure was seamless. People were kind, compassionate and professional.
My wife had a colonoscopy at Asheville Gastroenterology this past week with Dr Wood as physician. The facility was excellent, and the staff was efficient, caring, and took excellent care of her. As hard as this is for her, they made the …
All the staff that I came into contact with were extremely nice and very professional. I would recommend Asheville Gastroenterology to everyone. I have little veins and the nurses that had to start an IV on me were great. I am so happy I had my two procedures with them.
I’ve never had a colonoscopy before and I’m glad I had the procedure here. The staff was excellent, very professional and very pleasant. I felt very safe the entire time I was there, the office was very clean and every one was wearing a mask. I highly recommend this facility.
Dr. Harlan is THE BEST. His staff (anesthetist Grace and nurse Briana and others) are excellent. I was their last patient for the day, and they were fresh as morning. I’ve had colonoscopy & endoscopy there—both experiences left me with great trust. It’s a busy place, and understandably so!
I am a new resident and have been trying to get through to this office to make an appoint for literally 2 months. My primary Dr even referred me. They did call me one time and of course I missed that call. I have called and sat on hold …
I recently had my first baseline colonoscopy and was thrilled with the every aspect of my appointment at Asheville Gastroenterology Associates. Every member of the staff, nurses and doctor were exceptionally kind, helpful and informative and the entire process and procedure went smoothly. I felt truly cared for in their hands.
The facility and the staff were all very professional and efficient. Friendly and helpful. There were no problems at all. Dr Harlan gets 5 stars. I do recommend that you fill out all paperwork completely before going in, and if you have to prep that you follow the directions to the letter for a good result.
My husband has had several procedures at the Hendersonville office and the most recent was by far the best experience. We met with the anesthesiologist and doctor both before and after the procedure and discussed concerns and expectations. …
Check-in was handled pleasantly and efficiently. Susan and Brittany, the admitting nurses, were great, listened to and accomplished my request to be treated through the outpatient procedure without general anesthesia, and made sure …
My experience was great. I recently relocated from out of state where I lived and worked with my health care providers for 20 years. Needless to say a little apprehensive about going to a new place where I knew no one. …
I have had a ultrasound “scheduled” twice in the last month. Both times I show up for the appointment and they never actually scheduled it, they do ultrasounds off site and they must not have set them up. My very limited time off work is …
It pains me to write this review, because I had an overall positive experience with Dr. Harlan, which is the only reason why I didn’t give DHP one star. However, DHP owes me a refund, and they claim that a check was sent to me almost a …
Asheville office was very efficient getting me checked in and ready for my procedure. Dr Zivony was pleasant and personable and I felt confident that I was in good hands! Heather started my IV and did a terrific job! Was pleased with the …
Absolutely a pleasure to deal with in advance of, and the day of, my procedure. PMD app works great for submitting paperwork and questions were answered promptly. Nurses, Anesthesiologist (Stacy?), and Dr. Dukowicz were great.
This place is absolutely the worst doctor’s office I’ve ever been to. They just push pills and they have 0 knowledge about what they’re talking about. Most of the people are quite rude or treat you as you are disposable. There are about 2 …
Every person that i dealt with on the day of my procedure were super nice, which i really appreciated since I was so nervous. I’m sorry that i didn’t get everyones names but, from the initial check in for id, insurance etc , …
Be prepared to fill out a long online form that their system accepts, that no one ever sees or can find, after which you can expect almost daily phone calls, emails and texts asking for the same information, followed by countless reminders …
Showed up on time for an appointment. Was told should have been there 30 minutes earlier and they had already cancelled the appointment. Sounds like someone wanted to go golfing. Im an established patient and have been to appointments …
This is a wonderful doctors office. I have been plagued with gi issues most of my life. Doctor Meyer is one of the best I have ever had. I never feel like she is not 100% on top of anything I have going on. I have been going here for …
Do not come here if you need real medical help. Spent 240 bucks for a ten minute visit with the Doc. Ok, they wanted my last endoscope, not sure what they would get from it. Need to get on my asthma meds (my asthma is exercised induced …
Malpractice
All about there $$$
Excellent all the way around
Giving one star because 0 isn’t an option.
5 Stars say it all! Thank you!
Very professional and kind staff and doctors.
What a terrible bunch of administrators. Don’t know what’s going on with this place.
Excellent care…excellent experience with procedure…
No follow up care at all after Procedures!
Great 👍 doctors! Highly recommend! …
As expected…..thorough and professional…..highly recommend
Friendly and professional staff.Good care.
From scheduling to discharge superior patient care
Nothing to complain about. Friendly, courteous, prompt and professional.
I had a great experience with the doctors and staff.
The staff was very concerned and had a desire to be helpful to my needs.
Great team who made me feel comfortable, and on time!
Staff was prompt & courteous. Facility was immaculate.
Very pleasant experience and the staff was friendly and helpful in explaining what is expected.
Highly recommend. Professional, courteous, and compassionate service.
sadly the worst run doctors office in asheville nc
Best place ever I really appreciate dr. Bond. Very nice dr. The best🙏🏽🙏🏽🙏🏽 …
Professional, courteous, and honest. No long wait. Offered alternative solutions to my needs.
Very professional and caring including respectful of Covid for patients and staff.
The entire staff was friendly, courteous and made me feel comfortable.
From start to finish they were the best, I feel so safe in their hands.
Great staff, quick and easy. Best part was minimal wait in the waiting room!
Excellent physicians, very polite staff and well organized office
Was very pleased with the experience. Same as going to the office without having to get gussied up😁 …
Upon entry everyone was kind and polite. My doctor listened to me and that’s what matters!!
The nurses and. Karen Mcgraw very nice.the office people were too.They know what they do.
I had a great experience at this facility. Everyone was on point & the staff was exceedingly kind & helpful.
the doctors are not impressive.
All of staff were professional. Some went above and beyond to make you feel comfortable.
My recent phone visit was very informative. Getting my appointment was easy. Thank you
The doctors and staff were curteous and very attentive to my care.
Dr Harlan is one of the best doctors I’ve had the pleasure of being a patient of.
I have been coming here since I was 13 years old. I have been coming since I was teen! I love this place. Everyone is nice and friendly.
This place is a money scam. They will over charge you and nickle and dime you for all you have. The service is ok but not professional and give you post op info while still recovering.
I had an excellent experience at their Hendersonville location. In and out and treated with care by Dr. Clark and his staff.
Wait wasn’t long. Staff were professional and efficient. Dr. Nelson was knowledgeable, helpful and friendly. 😷 …
Awful experience, won’t go back. Always have billing issues and they seem entirely competent, from the front desk to the docs.
Staff was very friendly and professional. Everyone involved made sure I knew all that was involved and had ease of mind.
Very great experience. The dr was very caring and thorough. Great bedside manner. Great nursing staff
Very difficult to schedule an appointment, entered in wrong insurance info, and above all, seems like they want to do as many procedures as possible while not caring about your ailments, only the money that they will make.
Highly recommend. Staff is very friendly and all procedures to be performed are thoroughly explained. Expert care was received.
Wonderful care ! Lucky to have such a great facility in Asheville. Very caring and friendly
Staff.
Nothing more than a money making mill pushing people thru the system. Avoid and go to Spartanburg, SC or elsewhere. The Asheville – Hendersonville area has mostly dreadful large practiced and this is top of the useless league. Avoid.
I felt I was receiving high quality care by extremely professional staff
At no time did I feel unsafe regarding covid 19
Colonoscopy procedure caught my cancerous pulps. Excellent professional advise through and helped me stop a disease that could have spread s d caused my death
I didn’t have to wait very long before seeing the doctor. Dr. Zivony was really nice and listened to all my symptoms.
Colonoscopy is all done in 1 hour.
Everything professional.
Very efficient, friendly, and professional office from entire office staff. So thankful to have such a high quality endoscopy center in town!!
Professional, efficient and friendly staff and crew. Dr Varner and medical staff did a great job would recommend them.
I’ve had two colonoscopies and three endoscopy’s and while not the perfect place the staff from the front desk to the exit staff are always pleasant and competent.
They were able to give me a very safe and personal experience for my needed procedures in spite of all of the current restrictions.
Recently had a procedure done here and everything was excellent. Courteous and competent staff, both on the phone and in person. I’d gladly recommend them to my friends and family.
Very professional and caring staff, I couldn’t have asked for a better experience for such an unpleasant procedure. Covid 19 protocol was followed, I felt very safe.
Dr. Garvin was very kind, and took the time to listen to me and respect my needs. The whole practice seems very efficient and well-run.
Very Professional Care, very good listeners and I would give this doctors office my very highest rating! They were very helpful and relieved my difficult pain issue very quickly!
I have to go every two years and they are always pleasant and caring the staff is wonderful and so are the doctors they will sit and answer any and all questions you have they have never pushed me threw to get me out
Excellent care. Each one of the staff, were exceptional, and had great patient bedside manners. I highly recommend this place.
I highly recommend Asheville Gastro. From check -in to check-out was very quick and smooth. Everyone was very friendly and professional. Dr. Whitlock was very interested in what I had to say and very knowledgeable .
Great facility with Excellent Physicians, nursing staff and employees. Everyone cares first and foremost about patients safety and outcomes. Highly recommend!
I had a phone appointment with Dr. Alexander. He was very thorough and sympathetic. I really appreciate the phone option, since my internet is not very dependable.
Very positive experience. I appreciated the efficient and attentive staff. I was very pleased at the care that was provided by the Drs and nurses.
AGA is an excellent medical facility from the receptionist to the physician. Special thanks to Autumn, George, Edgar, and Dr. Rackoff and everyone else that took care of me. Thank you.
Clean, friendly and efficient. My appointment for a colonoscopy was at 10:30, I was finished and leaving at 11:45.
Always a very good experience and interaction with Doctors and staff…after all their efforts just might save your life or anothers. I imagine “L” probably thinks a grocery store is also a “money mill”. Yet they can’t live without one. Huh!
Have felt cared for and listened to by the entire staff. Every practitioner has taken the time and energy to help me understand what the situation is and the available options.
Everyone I came in contact with was friendly, comforting, and professional. They put my mind at ease when I was nervous about my procedure and results.
Asheville nursing staff was excellent. Did not get to see my doctor but rather a doctors assistant which was fine. Very pleased with the facility and the staff.
Dr Harlan is a caring and competent physician. Will continue to use him in the future. His staff is excellent as well.
Entire staff was extremely friendly! I saw Dr. Garvin, and told my husband he’s one of the nicest doctors I’ve ever encountered.
Great staff. Efficient and professional, yet friendly and personable. Very little waiting time. One of the best healthcare patient experiences I’ve encountered!
Absolutely the best doctors! Very professional and concerned. These doctors aren’t just there for the money, they care about you and your health. thank you you’ve saved my husbands life!
Didn’t enjoy the prep, but the professional medical services I got made up for the inconveniences of the prep. Great bunch of folks. Impressed by their follow up phone calls.
Great experience with everyone there. I thought I needed a colonoscopy, but they said wasn’t necessary at the time. They could have just went with it , but the didn’t want to cost me more than necessary.
Dr. Dukowicz is a sincerely warm, concerned physician that is never in a hurry and will answer all questions. I feel very fortunate to have him as my doctor.
I will continue to use this practice when needed in the future. Dr. Whitlock is excellent!
As for billing and insurance, maybe I shouldn’t blame the practice, but rather the insurance company I used to be with, BCBS of NC. They are horrible!
Was scheduled – by them – for a second endoscopy follow up, expecting that they had some need to see me. They checked my current medications, told me the same things as the first follow up and charged me for it. They are the only game in …
Just called to get my test results from my procedure. After two weeks my doctor still has not read the test. I was just told by his nurse “these things take time”. Time? Longer than two weeks? No way to run a practice at all!
The absolute worst. I’d never return if I had any other option. It’s almost worth driving out of state to another provider. And that’s after only trying to make an appointment. There is no sense of urgency nor any amount of concern from anyone employed there. If I could give zero stars, I would.
Friendly, very helpful. Answered question to the fullest. The PA Mr DeAcosta was great. Explain things that might be going with my body that I quite didnt understand. Staff very helpful. I was glad to make them smile with appreciation.
Outstanding service from the time I entered the door! People with a servant heart and truly care. Anyone who gave a bad review needs to have themselves reviewed!! Great people and thank you for making an unpleasant experience as pleasent as possible.
They Are Definitely A Wonderful Caring Team, Very Professional, Id Recommend This Place To Everyone. The Anthelogist Makes Sure Your Asleep And Drs Explain Everything In Detail Afterwards, Regarding Your Colestomy And Or Endescopy.
I would like to say I had an experience at digestive health partners, but I couldn’t get scheduled. This is a very irresponsible way to run a medical practice.
The staff and doctor were very well equipped to perform my procedure and recovery. I am well pleased with every aspect of my care.
The staff was very nice and friendly. Dr Ryan took the time to make sure I understood everything he had told me, and made sure that I didn’t have any questions before I left the office.
As always, but especially with CV19 lurking, they are as good as I can imagine. They are safe, organized and very nice. Dr. Dukowitz is very competent, thoughtful and friendly.
My issues had gotten bad but the staff and Dr. Varner at their off in Brevard was excellent. The Dr and Staff made sure I was well taken care of and understanding all the testing that needed to be done.
Dr. Heacock is a terrific doctor – period! None better! I highly recommend him. But his scheduler, Raymond, is pompous and unfriendly. His nurse also needs to lighten up.
I’ve been twice. Seen Dr Harlan and a nurse practitioner. Both visits were thorough, attentive and friendly. I am happy with treatment so far.
This was my first colonoscopy visit . It couldn’t have gone any better.
From the time I walked in the door til I left everyone was friendly and professional.
Dr Meyers was wonderful.
I couldn’t be more pleased with the care I received. Prompt, courteous, caring and efficient. They made an otherwise unpleasant procedure almost fun! I highly recommend their services!
Prompt, professional, friendly and organized – a routine colonoscopy has never been more pleasant. The staff made me feel comfortable and confident. I highly recommend AGA.
I have been waiting on my biopsy results since Dec 19. Learned this morning that they have been there since the 22nd- it is now Jan2- and no one bothered to look at them and inform me. UNBELIEVABLE!!! Dr Perez didn’t even introduce himself to me when he came in to do the procedure- I had never met him. No way to run a practice!
This practice is TERRIBLE and it’s the only one in town. Hendersonville GI is soon to be absorbed by them. No follow-through from apt-apt: it’s like starting fresh each apt: an entire year has passed and I’m no further along with my …
I have been a patient at Asheville Gastroenterology Associates for many years. They provide excellent care. I highly recommend Dr. Rodney Perez and his PA, Joe Decosta.
Medical and administrative staff are excellent. My PA, Lauren, listened to my concerns and helped me to make an informed decision on my next colonoscopy.
Good job by all!
My primary care physician sent a referral to this office over 30 days ago and I did not hear from them to schedule an appointment until two of my calls to coordinate this procedure were ignored and I, out of desperation, stopped by the …
Everyone was friendly and thorough in their explanation of what to expect. It felt like a whirlwind experience, but the staff, nurse and Dr. Fisher made the experience as comfortable as possible.
I had a fantastic experience. I arrived almost an hour early and saw the Dr. immediately. Everyone was great and professional and cared about my concerns.
I cannot recommend Asheville Gastro enough.
if you need a colonoscopy this is the place,very friendly staff from nurses and receptionists to the doctor i had dr harlan,he did the procedure,asked about my sedation preferance, and when i felt pressure it was taken care of right away,it …
This group of physicians are the absolute worst. Their business model is: Test, diagnose, prescribe. You are only a number to them. You do not get to see a doctor. You see a PA. The PA has one foot in the door and one foot out the …
Pre-visit instructions were very thorough and easy to follow. Check-in was very fast and efficient. All the staff that I came in contact with – Tracy, Grace, Jessica, and Dr. Dukowicz were very helpful and kind.
I got a letter from them stating that it was time to schedule a colonoscopy. The letter said to call the “scheduler” Rene @ 407 4141. I did this several times over 3 weeks and never got through to a real person. I left 3 messages over …
I have rarely been treated so well at a physician’s office. Though I haven’t had the procedure, they have prepared me completely and I can only expect more of the same wonderful treatment.
I have been a patient of Asheville Gastro for the past 9 years. I have had nothing but excellent care and prompt responses from my doctor and his staff. Dr. Newcomer is an amazing doctor. He truly cares, takes his time, researches and …
Dr. Cinder saved my life. As soon as I told him the pain I was having, and even though a CT showed nothing (the radiologist at Asheville Open MRI missed it) within 2 day he did an endoscopy and found that I had pancreatic cancer. I would be …
Soviet medicine. I was “examined” via Zoom for 4 minutes by a doctor who determined that I needed to have a simple procedure performed in hospital. A second opinion by another doctor at a different clinic, who actually saw me, said that was …
Took my partner in today because she hasn’t been able to eat anything in a month, in extreme pain and miserable. Anyways I will say they were really fast with the endoscopy but after that was over is where the problems began. Dr. Sholtz …
It is difficult to get an initial appointment. My husband has called more than six times over the last week, and no one returns his calls. I have had several procedures – endoscopy, colonoscopy, swallowed a camera, etc. all to try and …
Don’t know what in God’s name is wrong with the staff here. Had went last year for colonoscopy. When my doctor told me I needed another this year they did another referral just to be told I owed the copay from the other and wouldn’t be seen …
If you are needing an appointment, start calling weeks before you actually need one. I was due for a colonscopy in April 2018. I got a call a few weeks ago from a “Danny”. I had missed the call and tried to return it. Since then my issues …
This place. Ugh. Don’t worry about telling the doctors what medicines make you crazy when getting an EGD (or any other procedure, probably). They will give you the drugs anyway and then treat you like crap while you’re having a reaction. …
Excellent treatment, highly skilled professional team, making the “unpleasant“ as pleasant as possible. They called me at home after my procedure to follow up to ensure I was doing well.
I wouldn’t recommend this place to anyone. I’ve been having extreme pain for over 6 months and finally booked an appointment. The provider I saw continued to text while I was explaining my pain to him and even used his phone to google a …
My visit with Asheville Gastroenteroloy went very well. The doctor listened to all my questions. and answered all so that I could comprehend what he was saying. He was not in a rush to get to his next patient. The staff as were all helpful and considerate. Thanks for such a great visit !
I may have been lucky based upon some of the other reviews, however my visit and procedure by Dr. Dukowicz could not have went smoother. He was very caring and compassionate regarding my concerns because I have a very complex surgical history.
Bad, Bad, Bad. My wife had a Colonoscopy here and she woke up halfway through the procedure in great pain. We were told that they did not give her the correct amount of sedative to keep her asleep. They also said the reason for her bad …
After visiting the Marion office; I come to realization, I must be dealing with the “B” team. This whole process has been nothing but a hassle! They can’t seem to handle communicating with the pharmacist of my choice. This doesn’t instill …
Dr. Nikki is the very best. She is thorough, crazy smart and most importantly she really listens and cares.
I can’t say enough good things. …
Dr. Charles Schrode found my cancer 2 years ago. I cannot say enough good things about him and the fact that he saved my life!! I will continue to go back to him as long as he stays in the area!!!! I highly recommend him!
Dr Shrode was very caring and thorough. He requested a bowel specimen, the nurse told me to drop it off at the front desk. The receptionist said she didn’t touch it and printed a sheet off for me to take to the lab. It was in a plastic bag you furnish. I was a little embarrassed.
I had to give $100 deposit just to be seen. Have had stomach pains for 6 months, and the doctor was in such a rush he obviously had no concerns for me other than tests that I cannot afford without insurance coverage. So 6 months of seeing …
I am extremely happy with this set of doctors. They are both know knowledgeable and caring. The wait time was short and their willingness to coordinate with your other doctors to find the best solution for your problem is outstanding. I highly recommend them to anyone who needs a GI doctor
Took over a month to even get an appointment. I waited for 30 minutes in the waiting room to be called back to the exam room, then waited over an hour more for Dr. Cender to saunter in with zero acknowledgement of how long I had been kept …
I have had the absolute worst experience. With chronic vomiting and gastro pain since February, it has been over six months and I was only seen by one doctor the rest were nurses which most were far too under-qualified. When I bring up …
I have been a patient of Dr. Cender since 2001. I am thankful for Dr. Cender and Digestive Health Partners providing quality care for our community. The entire staff from the front desk, check out, PAs, nurses, lab techs, everyone who …
Excellent staff! Everyone is so kind and courteous! My dr is amazing! I showed up quite a bit early, and was even seen a bit before my apt time. Highly recommend this place!
I would give them 10 stars if I could! Everyone was extremely nice and caring. Dr. Zivony is a great doctor, would send anyone to him. Why you go there isn’t a fun thing to do but necessary and I felt well taken care of.
Friendly. Efficient. Safe.
I went in for a routine colonoscopy and could not have been more impressed with their operation. Sure, it is a very busy practice, but at every step, (from …
I was happy with everything except the gastroenterologist Dr. Michael Heacock. He barely introduced himself prior to the colonoscopy, and afterwards he gave me results while I was still so sedated I couldn’t think or see straight – within 5 …
Positive: My doctor and his team (Whitlock) were terrific and super professional.
Negatives: Although I had scheduled my colonoscopy with Dr Whitlock weeks in …
We see Dr Matthew Wood. He is awesome. Dr Wood listens to you, ask pertinent questions
And is always abreast of all the latest research on Celiac Disease. He is the …
I had a colonoscopy. I was worried about the result since my last one was a little scary. Everything went very smoothly. Dr Jeffries was very kind and reassuring. The only problem was, they discharged me before I had expelled very much of …
If you have the means, I highly recommend seeking treatment out of town if you need a Gastroenterologist. This facility suffers from being the only game in town, and they do not care about their patients. I experienced a complete …
I found the staff all to be very friendly and attentive. They all took time to answer my questions including the doctor. The doctor had obviously read my record before coming in to talk to me before the procedure. The procedure was completed when scheduled in the amount of time I was told it would take.
Currently waiting. My mother had a colonoscopy scheduled. We got there for her appointment only to be told it was cancelled. They had no record of anyone calling to confirm the appointment. All they did was text my mom, who realized she …
Considering my appointment was for a colonoscopy (Yuk, LOL) I must admit that the experience was top-notch and five-stars from start to finish. These folks are professional, extremely kind and caring, and the facility is fabulous. I was …
The service has always been great but the billing department is not helpful at all. I, as well as my insurance company, have been trying to get them to resend a bill with the corrected information since Jan 2021. Called 1/25/21, 3/8/21 …
THEY PUT $$ BEFORE PATIENT HEALTH. I have been a patient of this office for years. I ended up in the ER last night due to gastro related complications and was advised to schedule an appointment ASAP with my gastro doctor. I just called …
I have been a patient with AGA for about 27 years and have seen many positive changes. I would recommend any of the doctors. I have seen many of them over the years and feel they are all interested in helping you achieve your wellness …
I was very pleased with my visit with Dr Brian P Garvin. He had looked over my records sent to their office and was ready to listen to my concerns. I felt confident in him helping me find out a solution to an ongoing issue with my health. All the staff were very friendly and helpful.
These folks are the absolute top notch, professional and provide excellent medical care. My father was a physician and I am picky about my care. Dr. Bond is the best physician anyone could hope for. He gave me terrible news with a caring …
I would give a zero if I could. Their office scheduling and administration is bad beyond description. Totally incompetent. I haven’t been there in several years now. I got a call a couple of weeks ago saying they were calling me on the …
I had a colonoscopy in November at The Hendersonville NC location. The entire experience was professional and very thorough from making my appointment, scheduling a date within a few days, and completing my colonoscopy. The staff and Doctor were very personable and made me feel completely at ease with their care and facility!
I had my procedure at the Hendersonville location, Carolina Mountain Gastroenterology. The staff were great, all were professional and friendly. Dr. Rholl was great, he took the time to answer any questions. It was a very pleasant …
No one likes going thru the 3 day Prep and Procedure..and I’m no exception. Until yesterday, the only 1 I ever had was approx. 35 yrs. ago. It was horrible as that long ago the local hospital didn’t use light anesthesia to put a patient to …
I saw Dr Matthew Wood at Asheville Gastroenterology Associates. He is one if those special doctors who listened, carefully read the operative reports and records from my previous related problems and then offered me a choice of a less or …
I had colonoscopy and an upper GI at the same time, but the staff was so nice and compassionate that I felt at ease before the procedure started! Everything went smoothly and efficiently! Thank you for taking good care of me while I was there!
I began with Digestive Health Partner is June. Initially I was impressed with their professionalism and promptness to see me. I saw them for a colonoscopy. Ended up have “minor ulcerative colitis”. Fast forward to October. I called in due …
I found all of the staff to be very friendly and attentive. They all took time to answer my questions including the doctor. Dr. May has been my and my wife’s doctor for many years and has always been wonderful. The procedure was completed when scheduled in the amount of time I was told it would take.
The phone system seems designed to make sure you never speak to a person. I called several times and got a “experiencing high call volume “ message. Waited a 1/2 hr before hanging up. Called at7:59 and got an after hours message. Tried again at 8:00 and got the high volume message again. Went in person to schedule. Care was good.
I experienced a mix up in appointment time. I had 11:00 and they had 10:00 somehow it was a computer error and they still saw me. The staff was very helpful and considerate to my needs. The P.A. I saw was thorough and I liked his professionalism. I would recommend this practice to anyone with digestive issues.
Had a colonoscopy in July 2020. Received a bill in August which I promptly paid online with my care credit card. I received past due notices nearly everyday till the end of the year. This was after I called and spoke to Tiffany who informed …
I had an excellent experience at Asheville Gastro- from when I had my upper endoscopy to the follow up – everything was outstanding. I was super nervous about my test but the nurses and Dr. Meyer made me feel so safe and comfortable. …
I was way overdue for my colonoscopy. I can’t say enough good things about the staff and my doctor, Dr. Fisher. Yes, it’s a busy place. But that’s because they’re very good. I felt like I received very personal care. All of my concerns were addressed and the procedure was seamless. People were kind, compassionate and professional.
My wife had a colonoscopy at Asheville Gastroenterology this past week with Dr Wood as physician. The facility was excellent, and the staff was efficient, caring, and took excellent care of her. As hard as this is for her, they made the …
All the staff that I came into contact with were extremely nice and very professional. I would recommend Asheville Gastroenterology to everyone. I have little veins and the nurses that had to start an IV on me were great. I am so happy I had my two procedures with them.
I’ve never had a colonoscopy before and I’m glad I had the procedure here. The staff was excellent, very professional and very pleasant. I felt very safe the entire time I was there, the office was very clean and every one was wearing a mask. I highly recommend this facility.
Dr. Harlan is THE BEST. His staff (anesthetist Grace and nurse Briana and others) are excellent. I was their last patient for the day, and they were fresh as morning. I’ve had colonoscopy & endoscopy there—both experiences left me with great trust. It’s a busy place, and understandably so!
I am a new resident and have been trying to get through to this office to make an appoint for literally 2 months. My primary Dr even referred me. They did call me one time and of course I missed that call. I have called and sat on hold …
I recently had my first baseline colonoscopy and was thrilled with the every aspect of my appointment at Asheville Gastroenterology Associates. Every member of the staff, nurses and doctor were exceptionally kind, helpful and informative and the entire process and procedure went smoothly. I felt truly cared for in their hands.
The facility and the staff were all very professional and efficient. Friendly and helpful. There were no problems at all. Dr Harlan gets 5 stars. I do recommend that you fill out all paperwork completely before going in, and if you have to prep that you follow the directions to the letter for a good result.
My husband has had several procedures at the Hendersonville office and the most recent was by far the best experience. We met with the anesthesiologist and doctor both before and after the procedure and discussed concerns and expectations. …
Check-in was handled pleasantly and efficiently. Susan and Brittany, the admitting nurses, were great, listened to and accomplished my request to be treated through the outpatient procedure without general anesthesia, and made sure …
You better not want to reschedule or cancel. They don’t call back and make it as hard as possible.
My experience was great. I recently relocated from out of state where I lived and worked with my health care providers for 20 years. Needless to say a little apprehensive about going to a new place where I knew no one. …
I have had a ultrasound “scheduled” twice in the last month. Both times I show up for the appointment and they never actually scheduled it, they do ultrasounds off site and they must not have set them up. My very limited time off work is …
It pains me to write this review, because I had an overall positive experience with Dr. Harlan, which is the only reason why I didn’t give DHP one star. However, DHP owes me a refund, and they claim that a check was sent to me almost a …
Asheville office was very efficient getting me checked in and ready for my procedure. Dr Zivony was pleasant and personable and I felt confident that I was in good hands! Heather started my IV and did a terrific job! Was pleased with the …
Absolutely a pleasure to deal with in advance of, and the day of, my procedure. PMD app works great for submitting paperwork and questions were answered promptly. Nurses, Anesthesiologist (Stacy?), and Dr. Dukowicz were great.
This place is absolutely the worst doctor’s office I’ve ever been to. They just push pills and they have 0 knowledge about what they’re talking about. Most of the people are quite rude or treat you as you are disposable. There are about 2 …
I had a procedure with Dr. Shrode and his team last week. Everything went well. They were timely and caring.
Every person that i dealt with on the day of my procedure were super nice, which i really appreciated since I was so nervous. I’m sorry that i didn’t get everyones names but, from the initial check in for id, insurance etc , …
Be prepared to fill out a long online form that their system accepts, that no one ever sees or can find, after which you can expect almost daily phone calls, emails and texts asking for the same information, followed by countless reminders …
Showed up on time for an appointment. Was told should have been there 30 minutes earlier and they had already cancelled the appointment. Sounds like someone wanted to go golfing. Im an established patient and have been to appointments …
This is a wonderful doctors office. I have been plagued with gi issues most of my life. Doctor Meyer is one of the best I have ever had. I never feel like she is not 100% on top of anything I have going on. I have been going here for …
Do not come here if you need real medical help. Spent 240 bucks for a ten minute visit with the Doc. Ok, they wanted my last endoscope, not sure what they would get from it. Need to get on my asthma meds (my asthma is exercised induced …