Diley Ridge Medical Center is a medical complex, providing emergency and diagnostic center facilities.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
7911 Diley Rd, Canal Winchester, OH 43110
Spoke with three different people on the phone and they were all so rude. Kept transferring me to different people. Then the last person I was transferred acted like she was mad at me for talking to her when I was transferred to her. It wasn’t my fault they sent me to someone who couldn’t help.
I showed up to Diley at 9pm. I had chest pains and other symptoms they had me back in a room hooked up to an EKG within 10 mins of walking through the door! I had the EKG, vitals, an X-ray and blood work done by 9:30 and constantly had …
Very friendly greeters and security staff. Efficient check in personnel. Bloodwork nurse was very good at her job; pain was minimal and she was very kind and thorough.
Incompetence at its finest
Blew my vein out.
Quick
Great Place to Work!!!!
Good
I rather die than go to this place.
Terrible these people are slow disrespectful rudeee
Slower than Hell freezing an ice cube.
Quick and kind service! Close to home.
Love them they are quick and caring
Got in quickly, great medical staff
Horrible experience the nurses was rude never again
Pleasant experience. In and out quick too!
we have always been treated well
clean
Been here two hours still not even back yet… disappointed
They have a very nice facility, but it is very overpriced.
Fast ,, quick ,, but they were wrong about what bone I broke but they knew it was a break
Friendly and informative staff
They always take good care of me and the staff is nice and courteous
Misdiagnosed with sprained knee. Walked around a week with it being fractured. Stay away!
Staff is exceptional waiting time is reasonable and the care is top rate
Absolutely number 1 in Trama care should prefer living ask for DRM
this hospital dont know how to put ivs in they messed up my arm will not go there again
Great and convenient place , they help alot and there alot quicker than mount Carmel , especially if you have a busy schedule.
Best er around supper nice and quick. Hate hospitals but we me or anyone in the family need to go I go here
Too long wait time. We wait 4 hours outside in the lobby to be called in
Sat in the waiting room 2 1/2 hrs withering in pain while they took smiling people who checked in after me. Left. Never again.
everyone treated me very well. the doctors were very kind and knew exactly what they were doing.
I got lab work and an XRay done in mins, everybody was respectful, and great to deal with.
Had xrays 2 months ago was told I was fine just to find out at the dentist my jaw is dislocated like I originally thought
Someone called me from this hospital threatening to find me and jump me and when i callee back the lady i spoke to said they didnt have cameras but she knew who the girl or girls might be but wouldn’t give out there names so i told her the police where on there way and she hung up on me
The best way to describe the ER staff is lazy, unknowledgeable, and rude. Skip this place and go to a more reputable ER.
Mis diagnosed my ruptured appendix as an ovarian cyst and it nearly killed me. I will never return and will recommend no one goes here.
3 hours an still waiting in lobby
If you’re hurt, go to Ohio Health behind Hot Head burrito. This place is stupidly busy all the time.
I have renal disease and I was in the ER and they told me they was speaking to urologist surgeon and he wanted me to have emergency surgery and I refused and seen him the next day and it turned out they never even called him and they started me on a medication that could have my kidneys worse.
Horrible hospital! I have covid and couldn’t breathe and the cold at the front didn’t care. He got smart with me and ignored us.
Ive always had the best doctors, great timing, and very knowledgeable! Only have been here 3ish times in the past couple years and if i want to be seen fast and feel comfortable i come here first!
Horrible place, don’t care about the patient just money. When the prescription they give your daughter makes her sick they won’t even just call in another. Instead they want you back in to charge you again.
The hospital itself is nice. However, the billing dept., and the way they do their billing is atrocious. They have sent me 3 separate bills with 3 different amounts. They extremely over charge and for the service they provide it is not worth it! I will never frequent this establishment again!!!! HORRIBLE!
They do “tests” that have to be sent to the lab and then don’t send them but bill your insurance. Make sure you pay attention to that kind of stuff. It may be a convenient location but I’ll drive on to ohio health.
Two trips to the ER in one day. Stitches came out after 2 hours. Had to go back. Second time have been here 3 hours anf counting. They also say they need to bill twice.
The ER staff are always kind and have helped me on numerous occasions. They have always given some of the best care I’ve ever received. I would recommend this emergency room to anyone
I will only bring my son here. They are so helpful and caring. We had a doctor named Ben and he found out what was wrong with my son after he was previously misdiagnosed at an urgent care. I’m so thankful for the time he took to explain to me everything I needed to know.
this place was a joke. my son took me I was so weak an sick. no lab work, no exrays, took urine that was it an charged over 300$ with our insurance for a 15 minute stay an missed a life threatening diagnosis. this is a cold an flu medical facility.bypass it an head to riverside.
Everytime I have to go, there is no wait longer 10 mins., the staff very friendly and helpful and the drs always run whatever test need to make sure what’s going on, the staff/Drs, always take the time to explain what’s wrong and why, they have never rushed me out the door. I’ve never had a bad experience yet.
This is a hidden gem on the Eastside of Columbus. If you are tired of going to the MCE ER and waiting for hours for treatment try this ER. The wait was less than thirty minutes. Doctors and staff were attentive. Dx and transfer to MCE …
Very nice facility but some of the staff seemed bothered or annoyed and kept making passive aggressive comments. Just weird, unwelcoming energy, starting with the guy in Triage 1 with the blonde hair who seemed irritated when asking about my cousins medical situation. Will not be back.
Love this place! They always get me right in and take care of me so well! I would go here before I would ever go anywhere else! I went to a bad doctor that missed my ear infection and pneumonia, then went here and they fixed me right up! They really went above and beyond for me today and I appreciate it soo much! ♡
Dr Whitt is one best doctors you can find.
I had to have an MRI of my lower back performed at Diley Ridge Imaging. The technician who performed it went above & beyond to make a painful process so much better! Deitra Math was her name & I would highly recommend her! She was able to …
Great experience! Got a barbed hook stuck in my hand while decorating for my in laws anniversary party. Explained to the staff our predicament and I was in and out within an hour! Can’t reccomend them enough!
$1300 to visit this urgent care, seriously? If they see only 10 patients an hour that’s $13,000 dollars folks. Doctor was only worth $130 and all he did was an xrays (they were $55) and tell my husband to see his regular doctor.
Took my mom here after she fell at home. After an 1 hour they said there was two people ahead of her but call 5 people back still not calling her. Service has become bad here after Covid.
By far the worst experience I have ever had at a “ER” I went in for a possible broken leg with a open wound got in quickly but the service was down hill from there. First off they could not remove my boot on the injured leg because they …
Obviously not the fullest review but I called to ask if I could schedule an appointment on someone else’s behalf. I was confused, but literally asked the lady on the end if I could schedule an appointment with her after which she proceeded …
WARNING. YOU WILL POSSIBLY BE OVERCHARGED. I brought my daughter in because she acted like her arm was possibly broken. 1 minute with the doctor and I realized she was fine. They “requested” an X-ray which obviously was negative. Bruised …
Brought my 1 year old daughter here for vomiting and spent 5 minutes with doctor and they charged me $1,300. They did nothing to help my daughter so we ended up going to urgent care the next day. Billing department is even worse, won’t correctly bill insurance and give you the run around. AVOID THIS PLACE!
My boyfriend and I went for a checkup after his surgery and the nurses in the reception kept staring at us. Im four months pregnant and I get a little grumpy in the morning, so we bickered a little bit. WHICH IS NORMAL. They said our …
Service was slow, thirty-minute wait even at a quiet hour for a scheduled appointment and the services rendered I can guarantee don’t warrant such a multi-thousand dollar sum. …
I spent 3 days in the Diley Ridge Medical Center and I honestly cannot find one fault. The staff and facility is exceptional and caring; I would like to thank the nursing staff that cared for me, Jordan, Becky, Vicky, and Dr. Patel. THANK YOU!
I live in Lancaster. And I hate Fairfield Medical Center. The Doctors & Nurses treat you like crap. You have to wait 8 hours &you’ll be lucky if they dont try to kill you if it is serious. …
The staff are great. They are courteous and will resolve problems such as refills or moving your appointment up so you can get into see the doctor sooner if you have an immediate problem. Dr. Meliotes listens to your concerns and finds an …
I absolutely love this place. My fiance and I have both been several times and they’re amazing. The staff all around is great and the longest we have ever been in there (the entire time to do everything) was an hour and a half. We went …
I was prescribed a c-spine series of x-rays. This was my first experience at DileyRidge, and I can say that it was the most pleasant and efficient visit. The receptionist was great and the x-ray tech, Leslie, was very professional and informative. I was in and out in about an hour. I highly recommend.
My partner and I choose Diley when we can not get in to see our regular doctor. The staff has always been great and usually we get in and out quickly. The only time we have had a long wait is when a true medical emergency comes in.
Came in with my fiancé about 6 months after he had what appeared to be a seizure. They ran EKG, blood and urine panels and discharged him saying it was just a syncopy. Same incident occurred and we came back to Diley. They got us in a room …
Waiting time was good. Security officer assisted me with a wheelchair. Nurses treated me well. The physician’s assistant was snobby and treated me like your typical drug seeker. Thankfully my primary physician will take me serious. Thanks for the bill and subpar care.
I had the worst stomach aches I’ve ever had and was puking and was rushed to the ER here before knowing what it was. Although the wait was long, they did a CT scan and determined I had gangrenous appendicitis. The people were helpful and I had a great experience. 2.5 stars is very harsh for a medical center.
The service was fine however my issue is if I give you ALL my insurance information (and I have 3) why do I ALWAYS have to fight with your billing service to get them billed?? I give them to the registration lady when I’m there, I call in …
Took my 6 year old daughter there today for a possible broken arm. My daughter was in pain and scared of what was going to happen to her. The triage nurse has no business working with people. She has no empathy for others. She yelled at my …
I fell of a ladder and went there hoping it would be faster than mt. Carmal east but I guess you get what you pay for the doctor didn’t come past the door said he wanted X-ray when they came back he came to the door again and said you are …
Absolutely terrible! Every single bill I have received from there was billed as though I didn’t have insurance and this was even after they came in, took my insurance card, and updated all my information. I will NEVER go back. When I called …
Our experience while at Diley Ridge was satisfactory, nothing to write home about. At first all staff was friendly and attentive, nurturing but discharge instructions and verbal instructions were completely opposite of anything that …
Some of the staff is great, especially in the front, but others are argumentative at best. Save yourself a trip if you want bloodwork done. Doctors assistant Sara Rush will make sure you don’t get seen for what you need to be. She will put …
THIS PLACE IS WHAT’S WRONG WITH OUR HEALTHCARE SYSTEM!!! I would have picked 0 stars if the site let me. Took my son to the ER because he was in a lot of pain. Spent less than 5 minutes with a doctor, and all he could tell me was that …
went in for a strep test on a sunday. sat in the waiting room for nearly 6 hours that day, probably 1.5-2hrs before i spent 15 minutes with a nurse who took vitals and a swab, then 3.5hrs later i was called back to see a doctor, left to sit …
My husband went in with pain in his side and they prescribed him pepcid ac. Then he broke his ring from coughing and he went back up and they put him on medication which is fine but with the wrong instructions. Called to try to get it …
My mom is 85 and had the best experience ever with Allison (mammography technician) that she has ever had. She was gentle, caring and expedient, as mom has trouble standing for long periods. Allison even took mom during her lunch break just …
They were prompt, professional, knowledgeable and friendly. We came in with an emergency and only waited for about 5 minutes to be seen. They aren’t like other hospitals that try to collect all of your information before they see you, they …
Called while my girlfriend and I were trying to find a ER to go to. Called to see what insurance was accepted and was transferred to a younger sounding lady in registration. I asked if the ER accepted Blue Cross blue shield insurance and …
I went to this ER in the wee hours of morning and had the nicest, most professional Doctor. I am a veteran and can not always get care on the weekends. (Bulging disc and degenerative disease). I went today…… I am shocked at how I was …
First thoughts were good. Nice facility and triage nurse was exceptional. The nurse practioner was very kind, the nurses were sweet, and also the radiologist was nice. I wish they were able to answer my questions about my diagnosis a little …
Took my infant daughter into the emergency room yesterday April 8 2019 with a nasty cough,fever and breathing problems and they got her back there and did a X-ray on her chest in which even me and my wife could see something in her chest …
I went in for constipation and asked for a scan to ensure it was constipation and not something else (like tumor etc). They did not discuss why they ordered other procedures (2 ultra sounds and an urine sample…other than they thought I …
I called when the office opened and scheduled an appointment for an hour later. I left work and arrived at the office to find out that not only was my appointment never scheduled but not one of the nurses would acknowledge speaking with me …
After getting my bill I called and asked them why in total a basic broken toe xray and a visit with no splinting or anything at their facility cost me close to 2k? They told me the er use fee was about $1350 alone for most services that are …
Came in for x ray been sitting for 3 hours and still have not been seen. They tell me they are waiting for patients to be discharged and then we can get a bed but still have to wait to be seen by a doctor. First few times I was here NO …
I have been there several times and nice environment, however, I got no help when I went here for seizure like activities. The activities came from giving me the wrong meds and then not doing anything for me when I came in. The bill came up …
I was quite impressed with how friendly the staff was, from the nurse in the ER to the lady at the desk. Everything was clean, my bed was actually pretty comfy and the TV worked in my room! Better yet, they had me in and out for what I …
I have never had a problem with this hospital…. That’s why I keep going back!!!
Soo I was told I was not allowed to accompany my elderly mother who I care for 24/7. Apparently my input is unnecessary. I was also told that they would contact me by telephone when they had news or needed any additional info. They did not. …
I was taken to this Medical Center by ambulance for a kidney stone issue. Apparently staff is unaware of what a medical alert medallion is for. I was admitted and repeated refused care which was indicated by my medical alert and my …
In my opinion, the receptionist at the front desk was friendly and the triage nurse was competent. Though, after being placed in a patient room, the ER doctor sent in his physician assistant to evaluate me. This physician assistant was not …
Caring — Well treated medically and as a patient with dignity and respect for me as a person. The Service is prompt. The doctor took care of me and came back to check on me even though I was being discharged. He listened regarding an …
Absolutely the worst ER in Columbus OH had a asthma attack An visited Diley Ridge almost died its the most horrible & neglecting treatment i ever received as a Asthma patient. A DAM SHAME or maybe its the color of my skin IDK.
It was a horrible experience last night. If they place you in the fast track area you will sit for an hour and never be see. If you see someone come in for registration with blonde hair and glasses just leave because she is very rude and …
The front desk attendant was sweet, but the wait just to get paperwork was over an hour. There was not a lot of people there so I didn’t get it. Then I got seen by the nurse and the conversation was awkward and he pretty much told me to …
Me and my mother went there because she had severe back pain. My mom never goes to the doctor unless she really needs to. The staff was horrible. They didn’t show any compassion for my elderly mother. I will NEVER go there again.
I had dog bites and needed stitches. I came in and was seen by Derek Landes, PA. He was very thorough and caring. I would recommend him to anyone that needs to be seen in the ER. Thank you Derek for doing a great job! Highly recommend Diley Ridge for the nurses and providers!
Worst place ever. I’m in a hospital at least twice a month due to my illness never have had a issue until now. This place took 3 hours before a dr came. The curly brown hair lady with the glasses is rude as hell. Told me that I was not …
Phlebotomists for Diley Ridge did amazing. In/out and didn’t get butchered. 👍 …
I live in Canal Winchester and when I was 6 months pregnant I was having a very sharp stabbing pain when I moved. Called my regular doctor and as it was after hours I was told to go to ER. Made the mistake of going to Diley Ridge as it is 5 …
This is the worst place. Do not go there. They made my mom weight for 4 hours and then gave her a shot in her arm instead of her leg for her psyatica. Terrible.
I got a bone density and mammogram on a Thursday. I was taken back to a room to get it done (no one else was waiting). So I sat there about 15 minutes then I went walking around room to room and was yelling “Is anyone in here?” OF course I …
2 yes , emergency visits ( general ) ? $3,500.00 !? What !? I drove myself and waited to b seen for atleast a couple hrs total for both visits and I’m charged $3,500.00!? Huh ,, yeah I think better business bureau will b getting a call .. scam.
All the staff at Diley Ridge ER were helpful and fast to treat me. I had dislocated my shoulder in a dirt bike accident, it had been dislocated for several hours and I could not get it back into place. My wife and I came into the ER Only …
I was seen in the emergency room on a Sunday for a kidney stone and the treatment I received was excellent. They showed concern, they were prompt and didn’t just let me sit around waiting. I was very pleased with my visit. I would …
The place is a joke wouldn’t take me dog here to be put down. Terrible response times. I sat in the waiting room 2 hours having chest pain hardly able to breathe and they had no form of urgency
Dealing with the billing department was an absolute nightmare! Trying to apply for financial assistance was ridiculous and I gave up and jus paid the bill or so I thought. I dealt with the bill for several months after paying my portion. …
One of the worst medical facilities in Ohio. I am a breakthrough case of Covid-19. I called this morning and spoke to a woman that told me, after I tried to explain how my back is burning and I’m fearful of going to sleep and not waking up; …
Came here Aug 21 for a foot injury where I could barely walk. I managed to get inside and make it to the examination room. After getting negative xray, I limped back to my vehicle with no offer of assistance. Glad I do not live in this …
Came in for an mri everyone was so nice, quick service, and were so good about my comfort absolutely great experience
Here 3 hours and haven’t seen the dr. nurse is super rude. Will never return to this facility and terrified at what the bill will look like from other reviews.
I do not understand the negative comments on this hospital! I have been to this ER numerous times and have always been treated quickly and professionally. They had me checked in, CT SCANS …
I’ve been in back pain where it’s been hitting my sciatic nerve running down to my right knee for 4 weeks. I’ve taken almost 4 bottles of ibuprofen. Been seeing CNP Sarah ball and although she seems nice and knowledgeable it’s very hard …
The staff are amazing, but the billing department is a nightmare! Ive dealt with them twice in 2 years. Firstly, They double charge. (My bill from Emergency included xrays, lab work etc, & yet the emergency doctor bill is the identical same …
maks required again.
this needs to stop.
the person at the front desk didn’t know what to do when I said I wasn’t going …
From the time we walked in the door until the time of discharge we were treated fantastically. We were kept informed about what happens next. To a person everyone was kind and respectful. Great healthcare all around. Great big kudos and thanks.
This was the worst experience i have ever been through medically. The nurse David early morning hours was rude horrible bedside manner as well but to top it off he cleaned blood up off the floor with a rag that he directly after used to …
After waiting for about 2hrs 30mins to be attended to in the ER. The first nurse Nikki that attended to me was very very horrible towards me, poked my arm one time and missed the vein and next thing she walked out and never came back to …
Along with basically everyone else in these reviews, I thought the person doing my procedure was nice but the billing department is horrible. Had a mammogram in Jan (standard bilateral which according to Ohio law is covered 100%). When I …