Distillata

Water supplier, Distillata

Family-owned and operated. Distillata, located in Cleveland for 125+ years, offers reliable water delivery to local homes and businesses. See more

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Distillata Reviews ( 65 )

  1. You bottled spring water taste like tap water. If this dosnt change i will stop buying your product and tell everyone i know not to trust your company. I know alot of people. Fix the water

  2. This was my first time buying this brand of water and I am very disappointed. My 10 year old granddaughter grab the first one and said grandma, this taste like Tap water 💦 I tried one and sure enough it taste exactly like Tap water. This is my first and last Distillata “SPRING WATER ” yuck. …

  3. New to the area, sent @ least 3 emails without response as to the SOURCE ORIGIN of the Distilled water. Hoping this organization will be more forthcoming and transparent in the future. Dr. Williams

  4. This is the best artesian spring water I have ever tasted. My doctor’s office has it i iike it so much I ordered it in my car in the parking lot have had it ever since. Never had a problem at all with the service.

  5. Very bad experience for last couple of times, last 2 times they miss the delivery and no phone , message or email has been sent to me for not delivering. Very poor and bad service should not count this for service. …

  6. Terrible customer service. We utilized this company since they seemed to be the only company who offered the water we wanted in glass. However, they consistently shorted us on the bottle deposits by not giving us the credits for the …

  7. Gary P is the friendliest and most professional vendor we have! He is very knowledgeable and always willing to go the extra mile. We love Distillata because of Gary p and his excellent customer service. The water is not bad either 😉

  8. We had good experiences for years. Our delivery men have been great always. But within the last year we had two bottles that almost ruined our carpet and ruined a shirt of the one carrying it. The bottles had black carbon soot on the bottom …

  9. Lowe’s has been sold out of water weeks and I haven’t been able to exchange my 5 gallon bottles. I ordered 10 bottles online from distillata and it was delivered the next day. Easy to use, great service.

  10. If you want to be charge double without notice then this is the place for you! This business just took $240 out of my account just because they can. When we called her, you can hear in her tone she didn’t care, basically told us oh well …

  11. I have always been extremely happy with my Distillata product and delivery. However I am very dissatisfied by the fact that I am forced now to enroll in an auto pay. My experience on the phone with “Stephen” was extremely aggravating, he …

  12. Long-time customer and i’ve finally had it.
    The customers service people DO NOT GIVE A F@#$!.
    The service is ok until you have an issue. You’ve been warned.

  13. Great product and friendly staff! It was so easy getting the water cooler and jugs delivered, highly recommend! Having hot water on tap is a game changer. If you’re thinking about it, this is your sign to try Distillata!

  14. I go directly to distillata because it is only me in the house so I do not get it delivered. Very friendly service and all I have to do is open my trunk and they take out the old and put in the new. I used to get spring water but have found …

  15. Terrible customer service. I am grateful I witnessed how awful the service was before I even started with this business. I was in the process of signing up for residential bottled water service and encountered problems with their customer …

  16. I have been drinking Distillata water for over half of my life. I used to be under the assumption that water is just water – its all the same. I am constantly reminded this is not true with every sip of water from my Distillata water …

  17. Always a great experience! Great prices, EXCELLENT SERVICES! I have ROCK SALT delivered to my home normally in the winter. Last week I ran down to the Main Office for a pick-up in between deliveries and it was made very easy.

  18. delivery was scheduled for today. no one showed up or bothered to call saying they weren’t coming. bridget never replied to my email sent at 3 pm today asking for an ETA. no longer a customer.

  19. The service is terrible most of the time water is not been delivered on time and I need to call it again to confirm my delivery. Still I was managing with this service because there is no other services available to me on my location. In …

  20. My driver , I think , actually cares about my family and I. I’m finding that refreshing in this day and age. He deserves a big pat on the back from your company…

  21. Have been using Distillata for almost 2 years, great tasting water and having the 5 gallon jugs delivered is nice. Last week our delivery was missed which has never happened. I sent an email and they very quickly remedied the situation and had my water delivered same day! Would recommend

  22. I delivered here for my company, so this review is partial. What I will say, I had the opportunity to learn about the water(spring and distilled) that I buy all the time. Yeah, I’ll keep buying it and not drinking tap water.

  23. Great Company to do business with. I ordered a water cooler as a Christmas gift and they handled it very professional. From the delivery to my daughters house, to the correspondence with the office. Bridgett is outstanding. A Big …

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