Public service & government agency, District of Columbia Housing Authority
The District of Columbia Housing Authority provides quality affordable housing to extremely low- through moderate-income households, fosters … See more
I was thinking about relocating to the District of Columbia, encouraged by all of the black excellence from there that I have see on LinkedIn. I was hoping to apply for assistance to relocate until I landed a career there but if the housing …
This place is a joke. Tried to help a friend out and do not deal with anyone with the name of Andrea, Brittany or Anissa. They are imbeciles who do not read.
booooooooooooooooooooooooooooooooooooooooooooooooooooooooooo bed bugs infested property manager is neglecting residents maintenance is poor living conditions are sub par , fecal matter an urine , no locked doors on buildings cocaine bags …
Very unorganized department. I am a landlord and I sent 2 lease up package 3 weeks ago and haven’t heard from them. When I call and ask about the statues of my package they are very rude and very lazy they don’t like to talk.
I’ve been on this waiting list since 2007 and they try to put in 2 places that was way worse than where I’m staying now one place Potomac gardens I’m trying to get something way better than that and where I’m living every time you call you still on list smdh
I have been on the waiting list for over 20 years an nothing yet what do I have to be homeless. You have people married and on section 8 with 2 incomes and paying little or no rent. What’s up with that. I think what they do is bring their friends in. The struggle is real.
Public houseing dc looks trashy not many look all that good MdS are way better so much stuff look old out dated they step up for a change keep using that cheap paint i wish they step they houseing up do better fix places up for a change. Its dc ppl wont decent homes not bedbugs and mice.
When reading the questions/comments from DCHA and Section 8 residents. I know their struggles are real in the District of Columbia. Trying to hold DCHA accountable for their verbal abuse and neglectfully services are troubling facts. …
This organization needs a complete overall. They do not promptly respond to emails or phone calls. You always have to escalate your case to get responses.
Was not the best tried to explain to my worker a complicated situation when I saw her and was shot down completely. A situation where the courts are involved . She is the worst uncaring person I have ever met in my life. Everything is about …
Mrs. Jackie Holloway have a humble spirit, pleasant customer service, and a heart for the people. Thank you for your time and service to the public. We need you in our community to build back those gaps of humbleness.
Terrible customer service. No one seems to wanna work, or help. I called to see where am I on the waiting list because it seems they only help certain people( even if they just signed up) and they lady had a bad attitude like she didn’t …
I feel like Housing works along side slum lords. My landlord is horrible. Bohn apts Congress Heights DC. He does nothing until its inspection time. We have ants roaches and mice. He also does not answer or reply to any phone calls. Crime …
I am living in a new development called Victory Square Senior Apartments which is privately owned, but inspected by the DC Housing Authority. When I signed my lease on August 15, 2013, I found that the apartment was dirty with dead bugs, …
I understand the challenge of managing this difficult process. Web portal is really complicated and not user friendly. Make it easy, let people register and see their status. Send acknowledgement email back when documents are uploaded or …
I am suffering from Torture / poisonings every day/night at DCHA Public Housing. Also they have been stolen my mail delivery 3 times
(delivered by UPS). I do not know where to report before they kill me. …
Public Housing employee’s stick together including landlord tenant court attorneys. Syphax Gardens is very poor where maintenance is concerned and try to overtalk people with their bs. I was told my representative could not speak at all in …
A 72 yr old wheelchair disabled senior had to wait out of the 1133 North Capital St building in the cold for one hour before 1pm appointment due staff lunch break. …
This is another agency operated with state that is organized by incompetence. Poorly answers calls and misconstrued appointments. After and before this state emergency has been throughout workers since a decade after closing external applications not worth tax dollars.
They seem helpful in person assuring everything is set up, yet nothing is done. DC employees should get raises based off of customer satisfaction and should be terminated for poor work performance. The payment of my Section 8 voucher went …
Tyrone Garrett Executive Director for the Housing Authority is rude and arrogant don’t care about the public housing resident he need to be remove as a Executive Director. Pretty much Mr. Tyrone Garrett told me that he did not have time to …
Donna Pannell and Tyrone Garrett are a joke!!!! And definitely needs to be fired! THEY BOTH DO NOT DO THEIR JOBS AT ALL!!!
I have recertified 4 times since August of 2020!!! & they’re still saying I didn’t!!! So frustrating because I cannot get any calls backs!!!!
I been calling for over four months can’t get anyone on the phone first my worker left & I didn’t know until
2 months later. after calling and calling trying to figure out why he wasn’t …
Thank you Linda for such courteous customer services this morning. I came in under a lot of stress, just finding out my mother was leaving her rehabilitation facility; NEXT WEEK! I recently exited a domestic violence marriage, leaving …
Yes it’s been hectic through this pandemic I just want to say it’s also hectic because we can’t reach our Specialist or whoever your looking for I had a hard time getting in touch with my recertification worker but that didn’t stop me I had …
No help at all. Call numbers given for appointment, which was not possible. I have waiting on the housing voucher list for eleven years. I was told my name was not there. Very disappointed. Left message for a call back. Told no appointments where given. Wow, disable and no where to turn. Hey that our government.
I don’t know who I’m about to reach out to but this has happen to me 2 times. My specialist is a life she said she mail my rent determination letter back in March well apparently it never got mailed. Now I have to pay back rent because she …
This the most negligent govt office ever they always seem to “misplace or lose documents when it’s time to recertify this unacceptable I don’t know what Is going on but you guys need to get it together ASAP!!!
It was a new experience for me but once you go to the back for your interview the the worker’s attitude and the way they speak to the customer is very unacceptable even when it come to the ones sitting at the desk before sending you for the …
Hello everyone I had the same problem but with constant calling since and emailing everyone I got stuff done I did not give up being exhausted however I love Ms. Mary Johnson she’s the best will help you even if she is not in that …
Most of the days I’ve recently callled to see whether I’m still on the waiting list as far as housing, I’ve either been waiting 45 minutes to 1 hour just to find out or I’ve been hung up on constantly. I can understand if I’m in a line of …
I can’t believe all the negative ratings given to DCHA. I, not DCHA placed myself in the area that I felt safe, quiet and accommodating; an area that I felt that I could spend a lifetime in. I could’ve allowed DCHA to place me as they …
Absolutely horrible. You wait over an hour on the phone on hold just for the people who answer to have an attitude and can’t even help you. Case workers never reply to emails or call back after you’ve left a voicemail. I’ve even left a …
My Dad Died A Day Later His HuD vocher came I’m in the same boat only difference I’m alive and still in the shelter waiting on I don’t know you askquestionyou get yelled at and written up I’m grown at some point I ask for Respect you want the same Ifeel like no matter what I do it’s no different when you don’t have a home of your own
No one answers the telephone and recording is in Spanish not English and no connect for Voucher program. Surely the don’t expect to get Statehood when they can’t handle what they got now.
Difficult to work with the DC housing authority, no one ever returned calls or replies to emails , this organization is a nightmare to work with. The virtual inspection of my property was scheduled for 8/11/2021 , the inspector supposed to …
I was supposed to move in my new apartment on the first of March I have call Mr. Isaac the person that has my lease-up package several times and left messages for him he never return my call. I call my specialist and left several messages …
Yes I’m set to move soon and I was having difficulty with reaching workers as they are still working remotely.MsClemens work ethic is impeccable and she shows genuine care and concern.She returns phone calls and replies to emails in a …
I’ve been on the waiting list so long after I moved out of public housing I kept all my information updated for the housing choice voucher and I’m still waiting it’s been 30 years and my name seems to always get pushed back and people who …
That agency needs to be disbanded 40,000 people on a waiting list is ridiculous and embarrassing the Mayor current and past as well as council members never really gave 2/ shyts about it bcause it doesn’t affect them personally
Tammy Thomas is a caseworker here , she is completely unprofessional, rude , lazy and never returns calls or emails , I have been waiting for this lady to get back in contact with my family for weeks now , she has the nerve to catch a …
Indya Henderson is the WORST housing specialist – they were very rude and disrespectful! She was not helpful at all, I called about one of my rentals and she refused to give me details or assistance. Very ludicrous that I can’t call a person for help when they are getting paid to help the customers.
Never return phone calls and always losing your info then try and send you a non compliance letter saying you didn’t comply smh and blames everything on you when it’s really them losing peoples paperwork. The staff is rude and incompetent. Blames everything on Covid for not doing what they need to do.
This has to be worse agency that the federal government are putting money into. They claim they are working from home they don’t return calls or emails. Please explain what exactly are they doing. I am going to look for the director email and Email whoever the director is.
I’m not blaming the housing authority, I know that they check for lead, they need to check for mold in Fairfax village SE, ppl are having health issues and early deaths. …
Covid-19 has done NOTHING but made the worker’s for this agency LAZIER. I reached out to file a complaint with the inspection department on 8/30 and did a follow up email w/pics on 9/09. Mr. Waller returned my call and told me that he was …
Very unprofessional , Mrs. Sonya Scott never returns any phones or reply to emails. I been on the wait list since 2008. That is when I became disabled. I was passed by in May 2021. Then on June 10, 2022, I went in for my appointment and …
Cool.
I was thinking about relocating to the District of Columbia, encouraged by all of the black excellence from there that I have see on LinkedIn. I was hoping to apply for assistance to relocate until I landed a career there but if the housing …
Employee
No help unless you are a Vet
Poor customer service. Tone of voice unkind.
Unprofessional, does not return calls, poor customer service.
They help me to have a better place to live for me and my family.
Unable to find housing in DC with a voucher don’t care to live in South east
They hit my brother with a car Steve Johnson and they treated us unfairly.
Great place to be with family and friends.
All they care is the rent not the ppl.
They really give you an opportunity to save money and get ahead in life with a discount on rent. Not to mention the opportunities they have within.
I work there and my immeduate coworkers are always friendly and ready to assist their customers and each other.
This place is a joke. Tried to help a friend out and do not deal with anyone with the name of Andrea, Brittany or Anissa. They are imbeciles who do not read.
The DISTRICT of Columbia Housing Authority does have a Program for single Men
They were fast and had good customer service.
booooooooooooooooooooooooooooooooooooooooooooooooooooooooooo bed bugs infested property manager is neglecting residents maintenance is poor living conditions are sub par , fecal matter an urine , no locked doors on buildings cocaine bags …
Always professional and friendly prompt deligent courteous people they make you feel like you matter they work effortlessly to get the job done
Been waiting on and inspection date since the 8th of December still getting the run around. These people don’t care about how you or your family live.
Very unorganized department. I am a landlord and I sent 2 lease up package 3 weeks ago and haven’t heard from them. When I call and ask about the statues of my package they are very rude and very lazy they don’t like to talk.
My apartment is very nice!! Central air hardwood floors and very clean!! DCHA is really changing the way public housing looks and feels!
I’ve been on this waiting list since 2007 and they try to put in 2 places that was way worse than where I’m staying now one place Potomac gardens I’m trying to get something way better than that and where I’m living every time you call you still on list smdh
I have been on the waiting list for over 20 years an nothing yet what do I have to be homeless. You have people married and on section 8 with 2 incomes and paying little or no rent. What’s up with that. I think what they do is bring their friends in. The struggle is real.
A black chick just hung up on me , while I’m pouring my heart out to her about my situation, this place is useless and have no heart
Public houseing dc looks trashy not many look all that good MdS are way better so much stuff look old out dated they step up for a change keep using that cheap paint i wish they step they houseing up do better fix places up for a change. Its dc ppl wont decent homes not bedbugs and mice.
They can’t even let you enter the building. Make you stand out in the cold
I applied for public housing like 6 years ago. I never received a letter nor a phone call.
When reading the questions/comments from DCHA and Section 8 residents. I know their struggles are real in the District of Columbia. Trying to hold DCHA accountable for their verbal abuse and neglectfully services are troubling facts. …
This organization needs a complete overall. They do not promptly respond to emails or phone calls. You always have to escalate your case to get responses.
Was not the best tried to explain to my worker a complicated situation when I saw her and was shot down completely. A situation where the courts are involved . She is the worst uncaring person I have ever met in my life. Everything is about …
Mrs. Jackie Holloway have a humble spirit, pleasant customer service, and a heart for the people. Thank you for your time and service to the public. We need you in our community to build back those gaps of humbleness.
Terrible customer service. No one seems to wanna work, or help. I called to see where am I on the waiting list because it seems they only help certain people( even if they just signed up) and they lady had a bad attitude like she didn’t …
I feel like Housing works along side slum lords. My landlord is horrible. Bohn apts Congress Heights DC. He does nothing until its inspection time. We have ants roaches and mice. He also does not answer or reply to any phone calls. Crime …
I am living in a new development called Victory Square Senior Apartments which is privately owned, but inspected by the DC Housing Authority. When I signed my lease on August 15, 2013, I found that the apartment was dirty with dead bugs, …
I understand the challenge of managing this difficult process. Web portal is really complicated and not user friendly. Make it easy, let people register and see their status. Send acknowledgement email back when documents are uploaded or …
I am suffering from Torture / poisonings every day/night at DCHA Public Housing. Also they have been stolen my mail delivery 3 times
(delivered by UPS). I do not know where to report before they kill me. …
Public Housing employee’s stick together including landlord tenant court attorneys. Syphax Gardens is very poor where maintenance is concerned and try to overtalk people with their bs. I was told my representative could not speak at all in …
A 72 yr old wheelchair disabled senior had to wait out of the 1133 North Capital St building in the cold for one hour before 1pm appointment due staff lunch break. …
This is another agency operated with state that is organized by incompetence. Poorly answers calls and misconstrued appointments. After and before this state emergency has been throughout workers since a decade after closing external applications not worth tax dollars.
They seem helpful in person assuring everything is set up, yet nothing is done. DC employees should get raises based off of customer satisfaction and should be terminated for poor work performance. The payment of my Section 8 voucher went …
Tyrone Garrett Executive Director for the Housing Authority is rude and arrogant don’t care about the public housing resident he need to be remove as a Executive Director. Pretty much Mr. Tyrone Garrett told me that he did not have time to …
Donna Pannell and Tyrone Garrett are a joke!!!! And definitely needs to be fired! THEY BOTH DO NOT DO THEIR JOBS AT ALL!!!
I have recertified 4 times since August of 2020!!! & they’re still saying I didn’t!!! So frustrating because I cannot get any calls backs!!!!
I been calling for over four months can’t get anyone on the phone first my worker left & I didn’t know until
2 months later. after calling and calling trying to figure out why he wasn’t …
Thank you Linda for such courteous customer services this morning. I came in under a lot of stress, just finding out my mother was leaving her rehabilitation facility; NEXT WEEK! I recently exited a domestic violence marriage, leaving …
Yes it’s been hectic through this pandemic I just want to say it’s also hectic because we can’t reach our Specialist or whoever your looking for I had a hard time getting in touch with my recertification worker but that didn’t stop me I had …
No help at all. Call numbers given for appointment, which was not possible. I have waiting on the housing voucher list for eleven years. I was told my name was not there. Very disappointed. Left message for a call back. Told no appointments where given. Wow, disable and no where to turn. Hey that our government.
I don’t know who I’m about to reach out to but this has happen to me 2 times. My specialist is a life she said she mail my rent determination letter back in March well apparently it never got mailed. Now I have to pay back rent because she …
This the most negligent govt office ever they always seem to “misplace or lose documents when it’s time to recertify this unacceptable I don’t know what Is going on but you guys need to get it together ASAP!!!
It was a new experience for me but once you go to the back for your interview the the worker’s attitude and the way they speak to the customer is very unacceptable even when it come to the ones sitting at the desk before sending you for the …
Hello everyone I had the same problem but with constant calling since and emailing everyone I got stuff done I did not give up being exhausted however I love Ms. Mary Johnson she’s the best will help you even if she is not in that …
Most of the days I’ve recently callled to see whether I’m still on the waiting list as far as housing, I’ve either been waiting 45 minutes to 1 hour just to find out or I’ve been hung up on constantly. I can understand if I’m in a line of …
I can’t believe all the negative ratings given to DCHA. I, not DCHA placed myself in the area that I felt safe, quiet and accommodating; an area that I felt that I could spend a lifetime in. I could’ve allowed DCHA to place me as they …
Absolutely horrible. You wait over an hour on the phone on hold just for the people who answer to have an attitude and can’t even help you. Case workers never reply to emails or call back after you’ve left a voicemail. I’ve even left a …
My Dad Died A Day Later His HuD vocher came I’m in the same boat only difference I’m alive and still in the shelter waiting on I don’t know you askquestionyou get yelled at and written up I’m grown at some point I ask for Respect you want the same Ifeel like no matter what I do it’s no different when you don’t have a home of your own
No one answers the telephone and recording is in Spanish not English and no connect for Voucher program. Surely the don’t expect to get Statehood when they can’t handle what they got now.
Difficult to work with the DC housing authority, no one ever returned calls or replies to emails , this organization is a nightmare to work with. The virtual inspection of my property was scheduled for 8/11/2021 , the inspector supposed to …
I was supposed to move in my new apartment on the first of March I have call Mr. Isaac the person that has my lease-up package several times and left messages for him he never return my call. I call my specialist and left several messages …
Yes I’m set to move soon and I was having difficulty with reaching workers as they are still working remotely.MsClemens work ethic is impeccable and she shows genuine care and concern.She returns phone calls and replies to emails in a …
I’ve been on the waiting list so long after I moved out of public housing I kept all my information updated for the housing choice voucher and I’m still waiting it’s been 30 years and my name seems to always get pushed back and people who …
That agency needs to be disbanded 40,000 people on a waiting list is ridiculous and embarrassing the Mayor current and past as well as council members never really gave 2/ shyts about it bcause it doesn’t affect them personally
Tammy Thomas is a caseworker here , she is completely unprofessional, rude , lazy and never returns calls or emails , I have been waiting for this lady to get back in contact with my family for weeks now , she has the nerve to catch a …
Indya Henderson is the WORST housing specialist – they were very rude and disrespectful! She was not helpful at all, I called about one of my rentals and she refused to give me details or assistance. Very ludicrous that I can’t call a person for help when they are getting paid to help the customers.
Never return phone calls and always losing your info then try and send you a non compliance letter saying you didn’t comply smh and blames everything on you when it’s really them losing peoples paperwork. The staff is rude and incompetent. Blames everything on Covid for not doing what they need to do.
This has to be worse agency that the federal government are putting money into. They claim they are working from home they don’t return calls or emails. Please explain what exactly are they doing. I am going to look for the director email and Email whoever the director is.
I’m not blaming the housing authority, I know that they check for lead, they need to check for mold in Fairfax village SE, ppl are having health issues and early deaths. …
Covid-19 has done NOTHING but made the worker’s for this agency LAZIER. I reached out to file a complaint with the inspection department on 8/30 and did a follow up email w/pics on 9/09. Mr. Waller returned my call and told me that he was …
Very unprofessional , Mrs. Sonya Scott never returns any phones or reply to emails. I been on the wait list since 2008. That is when I became disabled. I was passed by in May 2021. Then on June 10, 2022, I went in for my appointment and …