Dixon Brothers Oil delivers home heating oil, provides excellent service for your heating and air conditioning, and installs heating and AC equipment.
| Friday | 7:30AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 4:30PM |
| Tuesday | 7:30AM to 4:30PM |
| Wednesday | 7:30AM to 4:30PM |
| Thursday | 7:30AM to 4:30PM |
100 Pocono Rd, Mountain Lakes, NJ 07046
I’m so disgusted! I was yelled at and cursed out by one of the technicians. There was no reassurance that the matter would have been handled. I’m soooo shocked!
Great service!!
Excellent service, and very friendly staff.
I have been a customer for 25 years. They are the best!
I have been a customer for more than 40 years. That says it all!
Customer of 15 years. Terrible service and book keeping. Do not use.
A great bunch of guys that do first class work and care about their customers
Always provides excellent and responsive customer service. They are a pleasure to work with.
Great service. The guys came out and went above and beyond what they came out to repair. Thank you.
Terrible, they wouldn’t help me as a service customer when I needed them most, because they were angry at me for questioning a bill. Unreal!
Great service! On time deliveries and thorough scheduled maintenance apppointments!
watch out they charge you for oil you didnt order then send credit card company forged receipts…bad people
Always helpful– quick to respond– service people going above and beyond– and buying service contract was the smartest thing I’ve done. …
Just an outstanding fine group of individuals who know the business inside and out.
Dixon has also been quick and effective with service and their oil deliveries timely.
Great reliable service at a good price. Whenever I had an issue, a Dixon engineer was there for me.
I was a potential client, and the service I received on the phone was very very rude. No customer service at all. We as consumers deserve quality Customer Service. With that being said I called another company and got service right away
I have been dealing with Dixon Energy for a few years and have found their service and prices excellent. Any of their staff that have been to my home have been very professional.
I have a ‘budget’ account which is so convenient – pay the same amount each month. And on automatic delivery, so I never have to remember to call. These guys are great!
Been with Dixon for over 10 years, always reliable, never have any worries on their budget plan.
I have spoken with a “woman” in customer service on several occasions, and she is nothing short of rude! to add insult to injury, they screwed up on my bill one time and when I called to have it corrected, they gave me an attitude and acted …
I have been a customer of dixon energy for over 20yrs. The employees are always very professional and nice, from the office staff to the delivery & furnace maintenance people.
Having fuel delivered to me for the past 5 years with no complaints on delivery’s with that when my old burner started to leak I didn’t hesitate to call Dixon again and have them install a new burner The installer did a a great job all …
Great customer service. Always deliver on time. I use them for propane since 2012 and have been very happy.
Dixon is such an improvement over dealing with my last oil company. Their service team is professional and punctual.
I have been using the Dixon Oil company for 15 years. I would highly recommend. Customer service is wonderful and so is there service.
Called Dixon oil for a coil cleaning I lost the phone number of the fellow that used to do it from Dover Dixon had installed a new boiler for me bad mistake from my end…and the old company’s phone number was on my old boiler so I asked …
We have been using Dixon Energy for 28 years. They have always been quick to respond, efficient and helpful. We are most pleased with their service!
i gave them 1 star because there no half star.
problem with burner call service, fixed 3day later same problem, fixed again
week later same, fixed again 3day later same. so send bill almost $500 for that, …
We had dixon for two years. My husband had to have a discussion with them because our propane was never filled accordantly and then when we spoke to customer service they put up a fight and it was their fault for not coming. We got …
They won’t help you unless your a current customer, so don’t bother calling them
I never ever write reviews but I just wanted people to know that: Dixon Brothers is HORRIBLE. Try I LOVE OIL…we just recently switched and savings is significant!!!! Dixon Bros has the WORST customer service of any company I have ever been in contact with.
Dixon has a great customer service and they are always willing to help. Nothing beats their service plans paying one for 2 years of unlimited service. Good job!
I have used Dixon Energy for many years and they have always been responsive, courteous and knowledgeable for all of my heating and now AC needs/issues.
Eileen is extremely rude, unprofessional and a horror to work with. I would give 1 star if i could.
We have been customers of Dixon Energy since 2002. The service they provide is outstanding and their technicians are reliable. We highly recommend Dixon Energy.
I called today November 20, 2013 for their best price. I was told $3.69. I am terribly disappointed. The oil market is at it’s lowest in a long time and some are saying it is likely to go lower. The average price today has been around …
I’ve been a happy customer of Dixon for over a decade and have had no issues in that time. A couple of times my furnace had problems, and Dixon was quick to send out a technician.
Very unhappy customer. I have been a VALUE customer since 1999. I called earlier and spoke with someone from their accounting department who did not want to hear me out and quickly transferred me to service. That was not pleasant at all, …
When we left Petro, we thought we might get better service from a small, local company. We were wrong. We tried a 2-year service contract. We had to call them 4 times in the first month. The first 3 times they had to replace parts that, …
I can’t even begin to tell you how painful it is dealing with this company. So my oil burner craps out every year. We have the “basic service” plan with them, which in calling them they acutally laughed at me about, and automatic …
Our family has been a customer of Dixon Energy since 1964. The office staff and service department are top notch. We recommend Dixon Energy for all of your oil needs.
Contact your loyal customer for 6 years and ask why a 1 star review….
For now, a warning to all, they deserve this 1 star….
I guess since I’m an old customer you expect me to go away…. I’m still …
Its too bad it seems many people have had bad experiences with this company. I have been with them a couple years now and have not had one bad experience. I switched because I was a Petro customer and had many bad experiences with that …
Dixon Energy has been a great oil company to work with. They have always delivered our oil on time and when we have an issue with our boiler they send someone over in a timely manner.
Dixon Energy used to service my high efficiency HVAC units but no longer. Having scheduled an appointment to service my A/C weeks ago, yesterday I received a call from the Dixon dispatcher telling me they wanted to come that same day …
I had Dixon Brothers to do my new boiler 10 years ago. They did not tell me ahead that the soot would be all over the place in basement for this service so I did not remove most of my stuffs before the service. You can image how terrible …
We have been using Dixon for several years, the staff is courteous, and efficient. They have accommodated us with last minute delivery and have delivered to us in the middle of snow storms. They have worked with us, instead of us having to work with them. I would recommend their services to anyone in the area!
Dixon is completely unreliable. We were signed up for propane autofill so our tenants would never be without heat in the winter. Doesn’t matter because not once, but TWICE they completely forgot us until we ran out and had to call. Our …
after being skeptical signing up for oil/propane delivery with a company that has average below 3 rating, I have to admit – these guys are way better than any reviews. I have been using Dixon for couple of months now and they have been …
Never had any issues with this company, I have a maintence plan on my boiler which broke on thanksgiving my first year in my home and they were there within an hour to fix it and my plan covered it in full. Customer service is always quick …
We have been with Dixon for at least 20 years. Never a problem. They are always polite and helpful when dealing with our beast of a heating system! Both oil and propane deliveries are always on time. Wonderful business.
I had a service contract with Able Oil when they went bankrupt. Dixon bought Able’s customer list and agreed to assume all service contracts no strings attached. The heat exchanger on my furnace went right after Able went belly up. I …
At Dixon, I have always been confident that I am getting the most competitive pricing, and very quick delivery times. Over the years, their oil burner periodic maintenance has always been thorough and easily scheduled. In the event of the need for emergency service, they have always been quick to respond.
I have used Dixon Energy for many years. They recently replace my oil burner and I am very happy with the service I received. My oil delivery is delivered on schedule. Servicemen are very professional and do a very good job cleaning and servicing each year.
I switched to Dixon Energy about a year ago and wish I had done it sooner. The staff is courteous and friendly when I call with a question, and I can count on fast, reliable deliveries. I chose Dixon to upgrade my AC system this summer, and …
I’ve been a Dixon customer for many years (since they took over from Able). I’ve always found them to be responsive to any emergency (heat out, A/C not blowing, etc.) with a prompt service visit. I’ve never run out of oil or propane, and …
someone came to our house when we first got here. i let them know we already had a company and would talk to them. Gave them basic info, they gave us oil without permission and then we paid a huge bill. they didn’t have our social security …
This will be our 2nd Winter with Dixon Energy for our heating oil needs. They were great last Winter. There was never a time when we were without oil and they’d always fill around the same time each month. The ladies in their Billing …
I have been a customer of DIXON oil for many years and have always had good experiences with them. I have never had a problem with their auto deliveries or their budget plan. Their service has always been quick and reliable. This past …
I have been a customer of Dixon Oil for a number of years and cannot tell you how happy I am with their services. From oil to service to installation of equipment, none compares. Their customer service is impeccable, too! For anyone who …
Dixon was here today to do an anual service on our oil burner. They came promptly in the morning as scheduled. The tech was very polite and neat while serving our unit. Been using Dixon for over twenty years never had a problem with their customer service or their technicians.
Service has been outstanding from the Dixon technicians who have worked on my furnace, I have never had to call them back after the yearly cleaning. When the furnace has failed several times over the years they were always able to get us …
I have been a happy Dixon Energy customer since they wonderfully took over for our previous Able Energy company that went defunct with a big explosion in Newton NJ in March 2003. I was skeptical that Dixon would be able to continue …
As 20+ year customers for oil delivery and oil burner maintenance and repair, we highly recommend Dixon Energy. Their oil burner service plans have remained a great value for our old home’s original heating system, which their expert …
We have been using them for 9yrs and have never had an issue. We use their monthly budget plan for oil deliveries so I never need to worry about calling and we have never come close to running out of oil. We also have the yearly service …
Dixon Energy has been my fuel oil provider for over 20 years and I have always been very satisfied with the level of service I have received all these years. They’ve also maintained my boiler and ensured that I had heat when I needed it the most. I would definitely recommend them to new customers for all their heating system needs.
Since I moved into my new home, I’ve had spectacular support from Dixon Energy. Literally Day 1, we were moving boxes and a local rep of theirs came over to tell me about a new homeowners discount and discounted service plan. He even gave …
Excellent service. I have been using Dixon Energy for several years and am an automatic oil delivery customer. I have never run out of oil. Always prompt with their deliveries. Even better is their equipment service. I have never waited …
I have been a customer of Dixon Energy for 20 years. During that time I have always bought my heating oil from them. Heating oil prices are competitive and, more importantly, deliveries are prompt and arrive when promised, even when I’ve …
i was very unhappy with my oil company and left them after 15 years. A friend referred me to Dixon and I have been so happy with the quality of service and reasonable pricing which was not the case with my former company. Nothing but a great experience with these people.
We failed to prepare ahead of time for the cold weather. We woke up this morning (Christmas Eve) and realized we were out of propane! Assuming no one would be available to make a delivery on Christmas weekend, I took a chance and called …