Dobson Telephone

Telecommunications, Dobson Telephone Company

Dobson Telephone Company has been doing business for more than 75 years. The firm caters to the needs of its customer’s voice and data services.

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Dobson Telephone Reviews ( 64 )

  1. I left this company years ago, was hoping to see something positive by now. Guess not!!!!! I am stuck with crappy WiFi And this. I’ll stay with my WiFi, no contract

  2. we have had dobson for many years now, and the internet service has always been very bad, bad to the point where nobody in my house can enjoy what they are doing because the internet is so bad, i’m hoping we will be able to get another company to give us internet because dobson is awful.

  3. Absolutely horrible!! 3-4x a month if not more cannot do anything on the Internet. It’s too bad I have to live out here where you can’t get any of the bigger/better/faster and more respectful companies.. DOWN WITH MCLOUD TELEPHONE COMPANY!!!!! Worst internet provider in the history of man

  4. I cant even get a call back to tell me why i dont have service, and a lot of the time its a quarter or less of the amazing 20mbps advertised when it does work. I just wish there was some one else i could pay for unlimited home internet…

  5. Talk about supply and demand 😅
    Not good enough for gaming. 1/9 matches it’l drop you. Cloudy days.. 3/10 connection. Rain.. Dont even think about getting online. Some days the internet doesnt even work and you wont get compensated. …

  6. Constant problems with internet, no fiber optic lines in my neighborhood. Older lines are MORE than 25+ years old with no upgrades. Sad, no way to run a utilities / business.

  7. The service is terrible. They make you pay for a land line whether you need it or use it just to have internet access. The price goes up, but the service gets worse! Constant signal drop and inability to maintain speed. Avoid them at all costs!

  8. Its great waking up at 9 am to take a final for an online college class and missing the final completely because the wifi provided by Dobson cut out halfway through and stayed off for the rest of the day even after calling them. Would not recommend using Dobson

  9. A terrible company… Where im at they have a monopoly where they are the only provider of internet yet their service is terrible. we pay for 20 megabytes per second yet we usually only get 4mbs however that doesn’t even matter as the …

  10. Dobson refuses to spend the money to update their systems and hire enough employees to get the job done right. The phone line you call to get help is busy for hours, again reflecting the inappropriate number of employees to answer calls and …

  11. Come on dobson, can we not improve our landlanes? Heck, I’d pay $200/mo for gigabit in urban eastern OKC areas. I’d even entertain paying out of pocket to run a line from a major intersection to our neighborhood. Think about how much …

  12. My DSL has been down since Friday (April 10) afternoon & so is my land line. But my glorious telephone carrier, Dobson Telephone Co., shuts down on Friday afternoon,for the weekend – customer service dept., repair dept., help dept., the …

  13. I had previously written a poor review due to ongoing speed and performance issues but after working with support multiple times I was able to resolve the issues and I am now happy with performance. In addition, once you escalate and reach …

  14. Expensive, slow service. Technicians were helpful on the phone, I will give them that and came out to the house twice to fix things. But a company who DROPS your service because they are UNWILLING to call you, call your husband, send a …

  15. I wish it was possible to rate less than one star. Having moved from Edmond to Newalla, the only thing I hate about the place is this backwards telephone company. Uploading data and working with my development team becomes a month project …

  16. Internet seems to be down more than up and we pay for way more than we are getting. Been a customer for 20 years, but unfortunately not a particularly happy one. People I’ve talked to are nice though. No complaints there.

  17. Normally, I’d give some sort of constructive criticism so maybe you could learn from your mistakes and improve. From what I’ve noticed, since you have a monopoly on rural internet you don’t feel that you have to improve anything. In an …

  18. Now Dobson Telephone
    Unfortunately this is my only option in Newalla. They will not let AT&T Uverse come in, so we have to use there service. For two years when it rained, the …

  19. Quite literally a joke of a company, I am really hoping OEC (Oklahoma Electric Company) Fiber will also be available in the McLoud area and not just the Newalla area. Extremely expensive for the quality and always not working. I didn’t expect a lot from DSL, but I wasn’t expecting dial up speeds. Simply pathetic.

  20. Dobson is taking advantage of a captured audience with high prices for extremely slow internet speeds. They’re quick to cash my payment but won’t spend any of it to upgrade their equipment. If Cox ever expands their internet service farther East of the city, Dobson will be out of business.

  21. Been there 7 years and it’s just keeps getting worse. Internet just quits and you have to restart your modem every night. It became the norm. They won’t fix it. I hate giving bad reviews but it ridiculous. I’ve given them years to fix the problem.

  22. first off the tech support guys rock and will do anything they can to help 5 stars for tech support. From the time I signed up for 20mbps internet I averaged lower than 10. I worked with them to fix it for over 6 months and we could never …

  23. I tried giving them the benefit of the doubt, but Dobson is truly terrible. If there were any other options other than satellite internet, I’d use them. They advertise up to 20mbps, but I can barely get 6-7 on a good day. On a positive …

  24. I regret getting this service. I had a hateful lady who initially signed me up. Then they did not show up to my installation the day I scheduled 3 weeks prior. I called and they said oh ya we are not going to be there till Monday. I was …

  25. for the last three years the internet has dropped out 3-6 times a day. My ping will go from 30ms to 2500ms constantly. they refuse to spent the money to repair the bad lines . 20Mbs internet for $105 a month and it doesn’t work half the time you need it. so glad I’m moving! these people need a class action suit filed against them.

  26. It’s required I pay for a home phone line just to get internet service at my residence. My service averages 3-4mbs and I might as well just regress and get dial up. I have no need for a home phone so it’s ridiculous to pay for that service. …

  27. Possibly the worst internet I have had the unfortunate opportunity to be on. As an IT professional I have come across all kinds of situations of various web services. Dobson McLoud Telephone is by far the worst. The degree of inconsistency …

  28. Terrible service phone and internet ! They don’t care if it works or not . They have monopoly on this area . No other choices . Would not recommend to anyone ! Again terrible service !

  29. I ended my service with Dobson when OEC became available. The internet was frustrating but expected. The actual in home service technicians we gave up on and lived with all the expensive service for high speed but it was slowed by to many …

  30. We’ve had the worst service with this company. The service is always going out or very, very slow, and just when we reach that last point where we can’t take anymore, they fix it to appease us just a little longer. We are surrounded by …

  31. This is the absolute, worse internet company I have ever had. We pay for the 20mbs package which is the highest package they offer and on a perfect day we may end up with 7mb. We can’t use more than one device at a time and we have constant …

  32. If I could give them less than 1 star I would. Their packages are awful, their customer service is useless, and their policies are atrocious. Over the past few days, my internet has completely and spontaneously slowed down to a dead stop, …

  33. I’ve had Dobson for several years. The internet is reliable for me. Is it super fast, no. But it is DSL and there are limits with that. You can’t compare it to Cox or Fiber. While I’ll change when I get fiber, because it is just better, Dobson was at least consistent.

  34. Used this company since 2014 since at the time no other services were offered in my area. Over the years called in frequently due to non stop unreliable internet services. We payed for 2 years for the higher “speed” and after realizing …

  35. For more than 6 years this company has monopolized our area. We started out paying $60 back in 2015 and recently increased as high as $82. My kids couldn’t all do homework at the same time online. Only 1-2 devices were able to watch a …

  36. I called to pay my bill and the lady was absolutely rude. I told her that I was having issues with my bandwidth speed and she asked me was I calling to pay my bill or was I call in to tell her about my bandwidth speed and if so I need to …

  37. I have had some form of Dobson Telephone, since 1972……landline was fine, but they never have had the want to / or apparently know how to make internet service even “mediocre” in the McLoud area. My husband was an employee, when he …

  38. I have had Dobson as both my internet and phone comany for 10 years. Debbie and her co workers are awesome i have very poor health so i have to have a land line and if you pay for the 80 internet shoot…we run 4 smart tv’s 7 cell phones …

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