DOCCS is a full service internal medicine practice serving the community of Melbourne, Florida, offering outstanding preventive health services. Sangita Sahay, MD, is an integral part of the team and is among the most highly sought-after physicians in the area. As an independent practice not affiliated with any corporation or managed care entity, DOCCS can offer customized care in a time when health services are becoming increasingly tailored to a one-size-fits-all model. Everyone who plays a role in DOCCS honors and values each patient as a unique individual. Preventive health is the foundation of DOCCS. From routine annual physicals to wellness visits, women’s health services, and more, the focus is on preventing disease and maximizing quality of life. DOCCS utilizes an integrative health model. Practitioners understand that great health is not just physical health, but also mental, emotional, and social health.
| Friday | 8AM to 9PM |
| Saturday | 8AM to 8PM |
| Sunday | 8AM to 8PM |
| Monday | 8AM to 9PM |
| Tuesday | 8AM to 9PM |
| Wednesday | 8AM to 9PM |
| Thursday | 8AM to 9PM |
2100 N Wickham Rd, Melbourne, FL 32935
Be careful before visiting this place. They will charge you hefty amounts even though you have insurance. No courtesy to explain the reason behind charging so much as well. Don’t recommend to visit this place.
Took over an hour to be brought back when there wasn’t anyone there. Also i had the flu and they wouldn’t give me a doctors note. They were extremely ride i would never go back
I ordered a shake from you and it went bad the next day, so I only enjoyed half of it. But other than that, I love your food!
Been 2 hours and still waiting to see a doctor…. So much for urgent care….. Do yourselves a favor and NEVER go here…. There are plenty of other nearby options that j wish to hell I would have tried first.
I have been here many times over the years, the staff has always been nice and courteous. I’ve always had short wait times and they have always helped to solve the issues I went in with!
It is what it is: A great place to go when you have no where else to go. ER would take hours longer and cost $$$$$ more. Might make it my primary care.
Absolutely great.From the time I got my paperwork, sat with a tech, then a PA,-45 minutes. Very friendly.
Worst urgent Care I’ve been to in my entire life the nurse dropped a pill on the ground in our room and walked out of the room with my kids in a room we had to let her know she dropped a pill very slow
Says 24hr…… not actually 24hr. Went to get checked out this morning at 530….. doors locked, no one there. Called the number provided online…. they said they open at 7.
Brie and Teresa were amazing to me . So very Thorough. They are fantastic and definitely will recommend them to all .
Second time I’ve been here now to be charged $100 to be told they can’t help me. They know whats on the paper but will take your money and waste your time anyway.
Very friendly staff. The doctor was extremely nice and caring. Would definitely recommend and would return if needed.
Medical record errors were made stating conditions I have or had by stating I don’t have them.
Patient portal is non accessible right now.
Made appointment and they kept the scheduled time and took me in front of walk in people which was very nice. The P.A. that I had was very good and fast.
This place is wayyy to busy one time I fell asleep two separate naps on a quiet waiting room while waiting for the doctor.
Horrible. Was dealing with allergy issues and was made to feel stupid. Not a real doctor who saw me. Lack of experience and empathy. Will never be back again.
1st visit was for a swollen finger and the doctor about butchered it, 2 nd visit was for flu like symptoms and might as well have not gone. Would not recomm
End them
Went on. Sunday evening after accidentally cutting myself.They were fast and the care was amazing—didn’t feel the stitches.Wont ever go to ER again-
Staff is friendly but definitely not a fast experience. I ended up getting my card refunded so I could leave and go else where after being there for two hours.
Great urgent care facility! I go here anytime my doctors office is closed. Leeann at the front desk is great ! I would definitely recommend this place!
I took my grandmother there last week and had a very pleasant experience Bree in urgent Care took us back and did a wonderful job taking care of my grandmother thank you very much docc’s for all your help!
Extremely short staffed. Receptionist vaping at the front desk. Lots of vulgar language amongst the front desk.
Really nice, professional folks to care for your needs. X-rays are available and most testing. The wait time is minimal most times in the evening hours
BEWARE, this is not a 24-hour clinic. They say there’s no doctor from 12am-7am. I showed up having a severe allergic reaction around 11:30pm and they refused to take any new patents. They made the cleaning crew tell me to go to the ER.
The doctor I saw was professional, kind caring and had great bedside manner. I would definitely go back to her again.
It’s not 24 hours! Theirs a huge neon sign that says they are, and so does their online description. Tried to save some time and avoid the ER. Very inconvenient! The lady at the desk was rude as well.
Nurse called Me made easy online apt. I was treated extremely nice by everyone there nurses rocked it in there only 1 hr for every thing
Absolutely worst place ever been to they call them selves 24hr urgent care well if you can’t remove a plastic doom off of a hearing aid that got stuck in your ear because they didn’t have the proper equipment such as foreceps ,and the …
My wife drove to their 24 hour location on Wickham Rd at 12:30 AM from SE Palm Bay with our son who had a fever of 104.3, the Flu and croup cough only to find a note on the door saying they were closed!!!! Website said they were open.
DR. Was great sahay .. Ivonne the billing specialist as she claims very unaware of what policies they accept went there 9 months never sent me a bill told me I had almost a 500 dollar balance and finally contacted my insurance company …
I don’t usually write reviews, but I felt compelled too after visiting them last night, this place was the best place to have my stitches removed, they have the most caring staff I could of asked for, very tentative and knowledgeable, my MA …
Worst urgent care ever!!!! Can’t read a shot record, can’t give vaccinations properly!!! Not even capable of during a routine school /sports physical. I would give zero stars if I could!!!
Care was professional and timely.
Facility could use some aesthetic upgrades.
Some instrumental music may help an anxious patient. It was deafening quiet.
I’m pleased with my visit at DOCCS. They were quick, courteous, efficient & helpful. I’ll definitely use their office again. …
Appointment booking slow to get back to me, other than that quick & efficient. Feeling better already after one day. Bad sinus infection.
The receptionist was very unfriendly and unhelpful but the rest of the staff was kind and professional and the walk-in wait time wasn’t too bad
Been going to DOCCS for over 20 years. Great doctors Sahay and Moss. Staff is always helpful and considerate.
Doctor Contreras went out of his way to help us! Not many doctors like that anymore, I highly recommend him!
Doctor told my mom that it was not possible to have an allergic reaction to an insulin. We googled pictures of allergic reactions to the specific prescription and it showed the exact problem she was experiencing.
Website says ultrasound available on site but when called they said they don’t have this.
The care was excellent! I saw Teresa and she is great! Jen the X-ray tech is also wonderful! All around satisfied!
They saved me. I was misdiagnosed my Health First Viera. They we able diagnose me correctly and alter the path of my infection. They are also very nice people.
I’ve never gotten into a public confrontation before but the staff here refused to listen, help, or do their job. The receptionist was extremely rude and raised her voice at me before I could even say what I was there for. Will never go again
After waiting 1.5 hours to see someone I was Highly disappointed in the care received from this place. Went in for an skin infection. Wound was not even cleaned, only given instructions on how to self clean wound, and prescribed antibiotics. I expected to at least have wound cleaned and dressed by staff.
Booked visit online, for a Sat they were short staffed but didn’t lack professionalism. Doctor was very informative. Everyone was pleasant and nice. Definitely recommend going.
sign says 24hrs 365 urgent care. it’s 124 am and guess what doors locked. called local number and someone answers quickly, I asked about being seen now. whoever says not until 7am. ummmmm last time I checked 24 365 ment always open. I …
They were about to leave for hurricane Dorian and we pulled up, they ran us inside and we’re HAPPY to help. Kept reminding us they are here to help. Mean while the hurricane is right outside. This place is amazing. 10/10 recommend
Very clean and was in and out in 45 minutes. Great with kids! Both the nurse and the doctor were very good with my 5 year old son.
This place is a joke and super outdated, its stuck im the 80s. They open at 8 am but didn’t open their doors until 8:15 am, extremely unprofessional.
The doctor we saw was a joke and we had a 2nd opinion and he was flabbergasted as to what the doctor suggested. Idiots! Stay away!
If you’re already feeling sick, coming here will just make you feel worse. The wait times are ridiculous, they originally said I would have a 1 hour wait. After two hours waiting for a routine appointment, I gave up and left. Terrible customer service. I would not recommend this facility.
DONT BRING YOUR KIDS HERE!!! i took my 20 mo old son in after a bad fall. Waited 10 min where they decided if they would see him. Waited another hour to be shown to a room, where i waited another 15 min to see a dr for 5 min. (no one else …
I see a few bad reviews so I wasn’t expecting much but the receptionist and the doctor were very nice and helpful. I don’t have any complaints and they seemed to take me seriously. I can’t speak for all doctor’s though. His signature looks like W. Sattress or something.
DO NOT EVER GO HERE! They are liars and Marilyn Moss is a fraudulent biller. She will lie to your insurance company and should be investigated by the state insurance board. They also will not hesitate to double bill you. The quality of care …
I would never recommend this place to anyone.
When searching online, it definitely mis-represents what it actually is. …
Front staff is good. Takes care of people that come in. The doctors are hits or misses with the route they take after seing you. I’m not going in to detail but the quality could be better with them. Overall not bad.
This place is rediculous. My daughter had a 1:45p appointment been here since 1:20p and she didn’t get seen until 2:30 it’s 3:20 and still not out of the room. All she’s getting is physical. Do not recommend this place. Rather go to emergency room.
Dr. Shay was great. The service was excellent. You get your meds there also. They had my work excuse letter ready when I was walking out the door. I was there even with a chest xray all of 1 hour. When I left I could go straight home. I highly recommend this DOCSS.
Dr. Theresa was wonderful! I was more sick than I realized, but she took good care of me.I would highly recommend Doccs to anyone needing urgent care. Thank you Dr. Theresa!
My mom went in with bruise on her arm. They took a X-ray and said she broke it. Asked her if she had dementia because she couldn’t remember falling. They then sent her home with someone else’s X-rays. She got a second opinion the next day and found out it wasn’t broken. Big waste of money and time.
Contrary to a few of the reviews this facility is quite clean, the staff is courteous. They take a wide range of insurance and the cash pay prices are reasonable. I’ve never had an issue and recommend it to my friends and family.
Doctor was very knowledgeable and explained what was going on with me . Staff very personable and doing the best they could. Very busy and I do believe that only one doctor was on. There was a wait but it was understandable.
Sitting here now, waiting to be seen. Been here since 12:15, it’s almost 2pm now and still haven’t seen a Dr! Slowest people I have ever seen! And nobody here seems to care. I’ve watched 2 other people come in and ask to speak to a …
My daughter and I were seen in a timely manner, the staff was friendly and the doctor and nurse even called after, following up on us. Great service.
DO NOT GO HERE! Literally the worst experience from any Dr’s office I have been through. From the Dr’s care and knowledge all the way to the office management. RUN AWAY!
I have been here on a few occasions for my 1 y.o son and they are awesome! Staff was very friendly and the wait time was really short, which we all know is important with a screaming infant! I refuse to go to any hospital except for DOCCS now.
came in and the pink haired girl and the PA were awesome. She knew exactly what she was doing and drew my labs, best draw i’ve ever had, didnt feels a thing. quick and convenient.
This facility is a disgrace to our medical system…if you want third world experience this is the place. Everything was old from the furniture to the treatment room equipment. The paperwork had been copied so many times you could not …
They charge you $150 if you have health insurance and only $75 – $100 for the same services if you don’t. If you have a large deductible to meet before your healthcare pays anything, you are paying them more out of pocket than uninsured …
Went twice for different reasons.. second time I was having breathing problems and congestion, was diagnosed with bronchitis! A day later I was in the hospital with pneumonia! Very sloppy analysis in my view!
This place is sad…I will never return they quick to take your money be just as quick to see the patients….or don’t call it urgent care….tf
Two stars cause they young lady up front was very kind. …
Katie at check in was not only kind at 10 pm at night, but completely accommodating to my 94 year old father. He was suffering and her bright smile and kind words made all the difference – for both of us. Thank you Katie for being there!
I was in the ER with my toddler 2 days ago, who they could not diagnose, took her to her pediatrician and she is so contagious with a fever of 103.1. They give her a shot and within 12 hours she has turned around. I woke up this morning I …
The worst experience ever for my wife. $100 for nothing but over a 2 hr wait including being in a room “waiting” for someone to see her. And yes, refunded the visit money also. If that doesnt say enough. You figure they would try to do something to not lose that and getting a bad review. Pfft.
Had to came in about a month ago for a sore throat and fever. Felt awful because it was just minutes before they were closing but Teresa and Brian were wonderful and patient even though they were staying past closing. I can’t thank them enough!
Doctors are okay here. Given that the majority of your visit to any office is dealing with front staff, I must say there is a major flaw at this facility with the name of “TINA”. The type of person who gets mad at you because the doctor …
Brian, Stefan, and Teresa were all awesome with assisting my grandmother who I had to unfortunately bring in multiple times due to acute sickness. Please take note of their positive performances as they did VERY well. – Chris
ARNP Sharon Reddish was excellent. Very personable and professional. TJ in triage was also great. Everyone throughout my entire visit was friendly and professional. Felt like I received excellent care at DOCCS.
It was worst then A City heath care facilities. They charge you a fee a high fee just to walk through the door. Any other testing is EXTRA FEE. The don’t look clean at all. I call them up cause the problem was still the same after 3 days …
Great staff from the front desk to the nurses and doctors! Took great care of my daughter when she was very sick and couldn’t get into her pcp. Great food at the docc’s kitchen and relaxing atmosphere. I would recommend to all my friends and family!!
Went here because of heart and throat issues. Took 2 weeks for blood test results, put on hold for over an hour, twice, when trying to call for information, seems like they really don’t have an interest in your health. Do not recommend!
Pretty sure i have the flu and after being in this place an hour and a half the so called doctor insisted i had a UTI. Didnt even want to do a strep test on me, which is what i thought i had… and then i second guess and google flu …
I had just got in to Florida, in so much pain I could hardly walk. They took good care of me, I made it home (Michigan) feeling much better. Thank you to the staff for making me feel better and being able to go on my cruise the next day!
Everyone was really great and thorough it was my first time there but I would recommend anyone to go here and I’ll definitely be back if I need to be the X-ray tech Jennifer was training an intern and was just great at making her aware as well as myself as to what was going to happen. Overall very satisfied with DOCCS
Things have changed a lot, and I didn’t have great experiences the last couple of times. …
I wouldn’t recommend. Went in to get my ankle and foot checked out after I injured it and the doctors bedside manner was horrible and made me feel like they thought I was just a waste of time. I ended up just leaving before treatment could even happen because of this dr
Beside myself that they had my daughter sniff chemical cleaner wipes to test for concussion. As if she didn’t already have a headache!!! Eneded up getting a much needed second exam at BHA that actually gave her a thorough and competent exam …
Dr. S. Sahay is my doctor at Doccs, she is phenomenal. Charlene and Yvonne at the front office/ reception area are two of the awesome staff that they have there. Lulu, Christine and the other ladies in the back I appreciate you all. I am glad to be back under Doccs excellent care.
Fantastic!! Should not have waited to see someone. I was in and out in 30 minutes and had a prescription waiting at Walgreens before I got to my car. Will definitely use them again and again. Many thanks to Leanne, Brenda, and Roberta …
VERY unhappy with DOCCS. We have used them for multiple visits and have left unhappy and confused. One of the staff members began to take my blood without putting on gloves!!! They have gotten records confused, prescribed the wrong …
Extremely rude receptionist, went in for a severe tonsil and throat problem, I say problem because once i was finally able to see the doctor, he just shined a flashlight in my throat and gave me antibiotics then walked out of the room. no …
I am currently in the waiting area I am literally basing my whole entire rating due to my current experience right now in this waiting area . I am here bringing my mother who we believe to have the flu and upon my arrival We were greeted by …
Went there for an X-ray because my 85 year old mother fell. Possible broken ribs. He said no need to do an X-ray if they are broken there broken and nothing you can do. Left there and went to the ER at the hospital and they admitted her …
Went in after I stubbed my toe to the point of my nail being ripped off. After having my vitals taken in a very unprofessional room with a futon, the doctor saw me and told me he would have to remove my entire nail. I felt extremely …
I called ahead to make sure I could be seen, paid in advance when I arrived, and was told I would be seen. At 930pm after waiting 30 minutes a very rude person told me that I would need to come back tomorrow. When I explained that wasn’t …
Terrible, It took forever to be seen with my initial visit and was told I needed to come back for my blood test. When I came back for the blood test, I was told it would take a week to get the results in and that they would call me when …
Keith I believe his name was, I came there earlier in the week with strep. It wasn’t getting better so I went back at 1am and Keith was very rude saying I had to pu $50 for a copy when the first time I went I paid nothing. So I left, called …
I took my son today for the first time and i love the doctor she was so nice with me and my son, not in a hurry at all like other doctors that don’t even look at your because they try to get the most patients that day. This doctor and everybody in the office are really awesome.
Stay clear of Doccs urgent care. I took my daughter there on Sept 9, 2017 and saw NP Ravi Sharma & he called in the wrong medicine for my daughter. He wanted to prescribe macrobid for a uti but she can’t take a pill she’s 9 yrs old. I told …
This is my favorite urgent care BUT they just recently raised the prices and I can’t afford to go there anymore. I was very disappointed when I arrived and saw that is was now 80.00 for a former patient. if you factor in the medication I’d …
Made an appointment for 1:25. Wasn’t seen until 3pm. Then, the doctor barely even listened to me (I get he’s busy but really?) and just calls for me to get an X-ray. My hand has been bruised for the past week and the bruise started fading …
Both check in at the reception desk and initial medical information interview were handled efficiently. The actual medical treatment was also more than satisfactory. The wait time, however, was very long due to a medical emergency for a …
I am a patient of Dr. Sahay for the last 2 years. I have been to the DOCCS office multiple times for routine medical exams and once to the DOCCS Urgent Care facility. My experience at both places has been extremely good. The office staff …
I took my son here for a school readiness physical Katie at the front desk was very nice and helpful! The office was clean and very upkept the doctor and nurse that helped us were very friendly with my son, overall we had a great experience with Doccs urgent care and would recommend.
I have been here several times for different conditions. The staff has always been kind and courteous with accurate dx. The longest waiting time was 45 min and shortest was 10 minutes. I will continue to use this urgent care in the future
Has an appointment reservation system.
Xray and ultrasound on site.
Open late (11 pm). This is the only urgent care center in Brevard county that …
Serious cleanliness issue. The receptionist literally sat and argued with the doctor in front of the entire waiting room. Receptionist was coughing horribly and complaining about how they wouldn’t let her call out. We waited 3 hours for a …
I went to other clinic in the area and get treated like a number. Get shuffled in and out. I went here and get treated with respect and like i know them forever. Made sure i understood what they where telling me. I liked them so much i needed to find a regular doctor , they have 1 there and im going to them.
Wanted to give it less but Roberta Johnson and her Assistant which I wish I can remember to give him credit were absolutely the best when I went there 2 days ago- I was told to come in for follow up in a few days being today and they were …
I went for an ear infection last night and only waited for a couple of minutes. The provider was extremely nice and didn’t waste any time treating me. The facility was also very clean and updated. I was very pleased with the overall service and will definitely be back.
Far from urgent, front desk attendants are polite, but become visibily flustered when there are a lot of patients. At times seems short staffed, and turn over rate of employees is visibly high. I don’t feel like a patient at this facility, …
The receptionists were super accommodating and even gave me over the counter recommendations to ease my pain while I wait for the meds to kick in. They have their own pharmacy too and was super affordable especially cause I don’t have health insurance. I felt they took personal interest in my health
PLEASE TAKE THE TIME TO READ THIS FOR YOUR SAFETY.
I have had the worst experience of my life at this facility, and i really have …
GO TO THE ER, DON’T WASTE YOUR TIME AT THIS PLACE
I went to DOCs on Friday morning after seeing a LARGE mark on my arm and it was …
Staff are friendly and take the time to answer your questions. I had lab work done and Asa was a very proficient and competent with the task at hand. Dr Sahay was patient and attentive and addressed my most urgent need adequately.
Wish I could do less stars. Do not go here. They illegally will not tell you prices until after you pay for an office visit. Asked to speak to someone else and they transferred me to the CEO.. …
About 2-3 months ago I was experiencing severe tonsil/throat issues. My tonsils were so large that they were touching my uvula. I gave them all my symptoms and they put them in the computer and I waited for the doctor. Lady comes in (very …
Dr. Ravi, (Sharma) and assistant Shannon were both wonderful! They had recently cared for both my husband Doug and I. We loved and appreciated their compassion for us and all of their patients. My husband and I were treated promptly and …
Went to DOCCS tonight for a deep lacerationn in my palm. I was quickly triaged and immediately taken into a room for stitches. Dr. Sharma was extremely friendly and gentle. He was attentive to my needs and did a very good job with the stitches. His assistant Ashley was helpful as well. Highly recommend this place!
The doctor I saw was very nice and caring about my issue. I’m from Indiana visiting and got a little under the weather .my wait time wasn’t that long. It was nice to know they offered a variety of services as well. The staff was polite showed concern
Doccs is a clean and professional establishment ! This stuff at the front desk is very pleasant and welcoming( as long as you’re not being a rude a******) and Dr Moss is the most amazing Dr I’ve had my entire life! My fiance and stepsister agree with me also! Love this place and my doctor
I would not recommend this place, but I will tell you the good first, the front desk women were nice, I got in and out quickly because I was the only one in there when I got there. But the exam was the least thorough exam I’ve ever gotten …
My 17 year old granddaughter went here to get an exscue to go back to work after being sick, and they charged her $80.00 cash to see the doctor
to which the so called Doctor told her because she did not come there when she …
Pathetic. Wait 2 hours for blood test results? 50 people waiting in the waiting room for simple checkups. Girlfriend is messaging me for over an hour while the doctor sits outside of the room talking about christmas plans while she is in …
Quick and considerate service for a walk in clinic, any office in fact. NP Dennis Ryan was very helpful with explaining how I can feel better quick, and listed generics for some medications that are over the counter. Not my first visit, and they do a good job serving you.
First time going there tonight for back pain, worst experience. Doctor came in with an attitude then decided to start yelling at me because I couldn’t tell him what I was doing when the pin started hurting. Will NEVER go there again !!!
Worst UC in town! Waited over 1 hour to be told that we have to pay up front to receive treatment. I had to ask the receptionist why would people that just walked in got seen before us and she said i am waiting for you to pay your co-pay… …
I was skeptical to go to this place because of bad reviews.
It was last night and I had no choice. So, the stuff and doctor are awesome.
I didn’t wait too long to see a doctor. Nurse was nice and talkative. …
I came to DOCCS for the second time for my annual PPD. It was only $20! I was able to make a last minute appointment online in about an hour and only spent a total of 20 minutes there. The staff was very friendly and professional. They were open 7am – 11pm which made it easy for me to go after work. Highly recommended.
This place is a joke. Go to the ER if you have a problem. They charge you for a doctor but it is probably a PA that sees you. I went there for an ear infection and the first thing the PA did was shove a light in my ear causing immense pain. …
Long wait time with only 2 people in the waiting room. Only the PA introduced himself by name and credentials. Woman who called us back did not introduce herself. You dill out new patient info for the medical assistant to just click away in …
Went there for COViD Rapid Test and when we called them over the phone to ask how much is the test they said it’s $120. When I got there the person on the front desk says that it is $120 but when I am about to pay she says that it is $220! …
I brought my father to this place as they were the only ones open late – reading the reviews, I believe they act unprofessional and rude since they know they have the upper hand being the only ones that can provide service that late! The …
DO NOT GO! Time & time again the manbun PA provides very little service and couldn’t care less about the problem the patient is trying to address. He does not seem to be the least bit concerned about his patients and their diagnosis. Would not recommend for urgent care or any other services!!!
We have used Doccs several times over the years as an affordable option for our family’s healthcare. I have always been very impressed with the professionalism, compassion and care we have been shown here and can recommend wholeheartedly to …
I was came to DOCCS few months ago and it was a clean and the front desk and PA i seen was very nice. I had to get my medical records sent over in a rush and the sweet girl Brittany in medical records made sure they were sent and called me to confirm they were sent. I would give this place 5 star and would go back if needed.
Worst Dr I’ve ever been too. Waited 1hour and 45 minutes in waiting room and then 30 minutes in room for dr. Refused to refill half the meds I’m on even though I had my entire medical file sent to them. Then the meds she was going to fill …
I highly recommend DOCCS to anyone in need of urgent medical attention. All of the staff was very professional. Katie, the nice lady at the front desk was extremely kind and welcoming. I was seen quickly and felt like the doctors sincerely …
They are friendly and very competent , I appreciate it when the doctors and staff actually take a few minutes and listen to learn about your history a bit. The treatment I received was excellent and right on point. I highly recommend this urgent care and the restaurant behind it too!! Yummy!
Fantastic, fast service. I broke my foot and went in for xray confirmation. The Doctor was highly kind and professional as were the nurses and rest of the staff. I don’t have health insurance and the total cost was very reasonable. A+++ Highly recommend!
I have been several times both to the urgent care and to see Dr. Sahay. I decided to have Dr. Sahay as my regular physician because it is so convenient to have a 24/7 urgent that has a ll my medical records. …
The only one wearing a mask what’s the receptionist! Not the care providers. I went in for a thoracic spine X-ray and came out with a thoracolumbar x-ray which did not show the area I was having pain!! Please listen to your patients and do not disregard what we are saying!
Im very disappointed. I’m self pay and was told it would be 80.. then 120 total once all done for a test to be done. I’ve received two bills.. one for 90 and another for 180. Almost 300 extra. I wouldn’t have gone! Ugh. …
The staff here is nothing short of excellent. I prefer this to other urgent cares because the doctors here take time with you to evaluate and explain what is going on rather than rushing you in and out. Dr Ravi, the other male doctor at …
If you have ever been to a clinic in a third world country that pretty much sums up my experience here. The first indication was how dirty the front door was. Once inside a quick glance around and felt I had time traveled backwards about …
I did a walk-in appointment around noon on a Saturday for a tetanus shot. They were quick, efficient, and extremely polite. I will definitely be going back for any urgent care needs I incur in the future. Thank you again!!
Very happy with DOCCS Urgent Care wow! My insurance didn’t cover a procedure and the price wasn’t outrageous, plus I was seen right away, and I really like the staff. They seem like great people and were very helpful.
Clean office, friendly staff and doctor. The only issue was I felt like scheduling an appointment made no difference in getting in faster. They were busy being flu season. I waited 40 minutes after my scheduled appointment to be called back …
Fast and pleasant walk in. Receptionist were friendly and checking in was very simple. Was seen very quickly and was out within 30 mins. Would highly recommend DOCCS and will return if I ever need urgent care again.
Leanne at the front desk was awesome, very friendly and professional.
I used the online appointment for the first time and thought this was a great experience. I had a really bad cold and just didn’t want to sit and wait with feeling so bad. I was taken right in and saw the doctor right away. Thanks DOCCS!
Came in on Sunday 6/3 for a bacterial infection in my foot. Told the doctor of my previous visit in that both the symptoms and the bacteria (celluitis) were the same. I mentioned the bacteria began with a “C”, but he quickly refuted the …
First time visiting this UC, I called ahead and asked wait time. The receptionist said there was one patient waiting, I was there within 5mins. I waited for an hour to be seen, the doctor came in asked me what was wrong I explained the …
I had a viral outbreak on my ear which without treatment meant permanent facial palsy. I went to DOCCS because honestly it was the only place open past 7PM. I have no comments about the reception or nurse because nothing noteworthy …
I came here with my father this afternoon and was very impressed with the swift response time for his daily antibiotic treatment. Dr. Sharma and the staff were very professional, knowledgeable and friendly. …
The place was unkempt and unclean, to include an open, used, and filled urinalysis cup unattended in the bathroom. Providers took very little time to hear me out and while I understand providing a general remedy when a diagnosis is unclear, …
I absolutely love this Medical Office. The front desk staff is helpful and caring. I lived in 6 States and had different medical treatments so I’m speaking from forty years of experience with Doctors, nurses and hospitals. Dr. Ravi Sharma …
Very unprofessional. Gave them benefit of a doubt, and yet was afraid to be seen by anyone there. Staff argued and sniffled/gargled snot several times while waiting. Dr wasn’t able to help me at all because they didn’t have the equipment …
I’d say the only reason this place is still in operation is because most people don’t take the time to report them to the appropriate authorities. But I have the time and expertise to report their borderline malpractice. Healthcare in …
Terrible. The doctor came in seemed rushed. He wasn’t even with me 5 minutes and didn’t seem concerned. Didn’t listen to me at all and just made a suggestion how to care for my situation then went back in his office on his phone
Don’t come here if you need medical attention!! I sent my husband over last night to get a bulging vessel on his temple checked out. Alan Spindler, APRN decided instead of actually treating my husband for something serious, he would just …
My experience in the office was great. The lady who saw me was wonderful. I went in for a very sore throat and a fever. I had a suspicion I had strep throat. The rapid strep test was negative, but they took another swap to send off to the …
This was my 1st time here….I only waited 20 minutes before seeing a doctor, have a breathing treatment, two 2 Xrays & an antibiotic IV. Everyone was very professional and treated me with respect & care. The follow-up care the next day was just as good. I would highly recommend DOCCS Urget care to anyone.
Called to find out Covid protocols as I needed to be seen. Receptionist was pleasant to start, but when I asked about needing to call when I arrived (as many doctor offices are doing) she busted out laughing. What’s so funny? Decided to go …
Went in with a broken arm, lady was a little bit too rough, knowingly it was broken. Went to somewhere else, near downtown Melbourne and got excellent treatment. Honestly, it sounds to me like the owner is not paying enough for the staff. Every time you come in, it is new staff there.
I called up, asked for the price of a test. They said it was 120. I got there and they said it’s 120. I had cancelled an appointment elsewhere. …
They treated me like a special guest the moment I walked in the door. Everything was explained so that I had no doubts about what I had and what procedure needed to be done. At every step I knew they really cared and wanted to help me. It …
I went in yesterday because of a severe ear ache and throbbing in my ear. This was my second visit to this clinic in a couple years because of lack of options seeing as how it was a holiday and 7pm. I went in and it took about 10 min to get …
Really enjoyed the dr Went In for fall and wrist pain and he noticed an area on my amputated leg that he was uncomfortable with and cultured. It was nice to have a dr that looks at you. Actually touches you and examines areas of …
Much better experience than other urgent cares in the area. Everyone working in the office were great. The doctor was amazing and listened to all concerns and did everything she could to make sure I was taken care of. Worth the drive and …
Called ahead the receptionist said there was no wait. We got here there was one patient in the waiting room. I went to give the receptionist my insurance card to verify my insurance because I do not have a co pay since my deductible has …
Wait time isn’t too bad. Great service. They give proper updates on how long things will take. Friendly with the patients. Which is a huge deal for me, when you have to wait a short while and the staff is nice with no attitudes, just makes things easier. 10/10 would definitely recommend coming here if you need medical care 🙂
BEST URGENT CARE CENTER I have ever been treated by! I went in with GYN issues and was seen immediately by Dr. Sahay! She was extremely professional and thorough! She ran my labs quickly and not only prescribed my medication, but …
My husband and I went to the clinic to get a flu shot. Instead of giving us the option of the potency they injected the stronger dosage. We both got sick with the flu afterwards with symptoms beginning within 24 hours. No questions, no …
My family and I go here anytime we are sick. This last time it was my daughter and she just tured 6. The last time she went to the her primary care doctor she had to get her finger pricked. So when they went to put the thing on her to take …
Went there for primary care, not urgent care. Waited 1.5 hours first visit, waited well over 2 hours next visit. Dr. was very polite and friendly and personable, but hardly thorough with examinations. Had 3 different procedural tests …
I called up the doctor’s officeToday at 2 in the afternoon for the results of my covid-19 test. I was tested 4 days ago. Receptions told me they received results and a Dr. Would call me with result. Called office back at 7pm was told Docters all left. No call incompetence. Now I have to wait another day. TY Doccs for the stress
Im giving 5 not because the doctor she really did not care , but because Saralee and Cindy were great actually awesome.. I hope a spell your name right . Thank you so much!
Wasn’t sure if I had a bad case of the flu, a bad sinus infection or something worse so I looked online for websites and reviews for walk in clinics. Glad I chose DOCCS Urgent Care. They were able to do all testing including x-rays on site …
brought my step daughter in for a visit in urgent care (who is a very difficult little girl) and ended up needed some blood drawn. The young lady who took care of us from the beginning was very very professional and had a heart of gold. My …
Not only did they see me promptly when I had a made a mistake with my appointment, they were friendly, sympathetic to my illness, and truly seemed concerned with my well being. I was not looking for a primary care doctor, only a quick …
Fantastic virtual appointment! We talked about my overall well being, and Dr gave excellent advise. I felt like he cared and didn’t just want to write me a prescription. I actually felr better when we were finished talking.
Dr. Sahay is very thorough, professional, and caring. Staff is attentive and professional. I have also used the walk-in services and the staff has always been very good. Wait times for appointments can sometimes reach one hour. Lab staff has also been very good. Thank you all for the care I have received for the past four years.
First time using this location as an approved VA Urgent Care facility. Only issue I had which is usually expected at most Urgent Care/Doctor visits is I waited longer than I thought I would have to. Had made an appointment before arriving, …
Avoid if possible. Came in 15 min before close. Receptionist was lovely and helpful. However, the provider did not give his name, or any credentials. He had no ID visable. The provider wore his mask under his nose while providing care. …
We brought our son in for an infection on his finger. The doctor did a scrape test and sent the labs out. We were told that the results would be back in a few days. Weeks passed and still no results. We kept following up. We called …
My visit couldn’t have been better. I was seen almost immediately. The Nurse Practitioner was knowledgeable and swabbed for the flu which was unfortunately confirmed. She prescribed appropriate meds and took all the time needed with me. Very satisfied and kudos to my clinician!
I have been here twice in the last month or so and I only give two stars because my first experience was pretty good. Front desk staff was great both times, MA was okay the first time and better the second time… the doctor I saw was the …
HORRIBLE.
First, the place is DIRTY. They have a janitorial staff, but the place still had …
I was nervous due to the reviews. I called ahead and they told me their hours were changed. Once there, the receptionist was funny, sweet, and a pleasure to speak with. The nurse was cutting up with us and having fun with my 15 year old who …
I scheduled an online appointment for my elderly mother-in-law. I had to call after 30 minutes to confirm the appointment (8:45pm). We arrived on time, we were told we had one patient to be seen before us and still waited an hour before …
The lady at the front desk was so nice and helpful and so was the nurse who took me back everyone I dealt with was rally nice. Except when the actual doctor came in he literally only came in for maybe 1 minute flashed a light at me and said …
We came in today to DOCS on WIckham Rd because my son twisted his ankle. The nurse who took us back should NOT great incoming patience. Her bedside manner is horrible. She had absolutely no compassion for my son. …
Honestly this place is a joke. I brought both my daughter here’s (because of location convenience) on different occasions, within the same time frame, (different problems BTW), just to be misdiagnosed/ under treated, which resulted in me …
I have been to DOCCS twice and both were overall bad experiences. First experience: about a year ago, I brought my 9 year old son in with a deep laceration to his abdomen. He clearly needed stitches. I was quite distraught and just wanted …
Unhygienic, untimely, and rude. This place will display patient information for any random strangers to see. If you’re looking to steal medical information this is the perfect place. I will add pictures but I don’t want to randomly sell a strangers identity online.
Don’t even bother coming here, it’s a huge waste of time and they never have a pharmacist on duty. If you need any sort of antibiotics or medication, you’re better off going to literally any other urgent care. Not to mention my roommate was …
While vacationing in your area I needed an urgent care evaluation to rule out a fracture after hearing a snap when I rolled my ankle while running in flip flops and immediately felt pain. I called your facility before coming in and the …
Well I went in with a bad cough in which the doctor was right on it. and got me out of there in good time. How ever 4 days later my wife had too go to this office and saw the same doctor, not only did he not diagnose her on her issues that …
They had a reasonably large waiting line in the main entry, but once your seen by the Doctor, very professional, on site they had x-ray, EKG, did not feel any indications of being in a rush, the doctor took his time with me. …
I made an appointment for 10 am on a Saturday
I was greeted by a helpful receptionist and filled out the required forms. I waited for 1 1/2 hours to be seen. The same amount of time walk-in were serviced. …
There was only two of us in the waiting room. Took 2 hrs to get us. Then another 45min in the doctor room. After the doctor left he said they’re coming back to take the covid test. They forgot about me and one lady asked why I haven’t left. …
I received outstanding care for treatment of a severe animal bite at DOCCS Urgent & Primary Health Care last week. The medical staff was sensational. They are an experience caring team of medical professionals who showed genuine concerns …
Receptionist at front desk is absolutely self involved and careless about what is happening around her. There is a digital sign-in process that isn’t working properly. I have sat here and watched 4 people try and fail. An older lady stood …
Time and time again this place has denied help or have had horrible doctors. Recently I came by because I’ve had a high fever, and coughing up green mucus with blood. …
Docs urgent care has been the best place to aide my husband. Caring, attentive staff. Dr. Ravi took a personal interest in getting my husband feeling well again. I have found that we always get more thorough care at docs than at our own …
I have been to this urgent care location twice in the past two weeks for a lingering respiratory issue. The PA that I had on the first visit (09/13/2019, 10PM) and the MD on the follow-up visit (09/20/2019, 11AM) were both very …
Our first video visit for my teen, though we have had good experiences with in person visits before at this urgent care. The video visit went well today and doctor asked great questions to arrive at likely diagnosis. Asked us to shine a …
I had gotten something in my eye, it was miserable and no matter how much rinsing and having others try to find what it was that was causing sharp pain every time I blinked, I couldn’t get it out. I walked into DOCCS and only about 5 …
The receptionist was very nice, but other than that, my family and I have all had poor experiences here. (This concerns the walk-in, not the primary health care doctors.) …
The doctor rushed me, refused to take a look at a skin irritation because he said that I wasn’t there for that
Super spreader location! I would give it ZERO stars if I could. Came in for a COVID test, self pay. I waited more than 2 hours even though they were not too busy. The most concerning part: people with visible symptoms wanting to be tested …
The Doctor was nice and professional but the receptionist were the worst ever. It took calling them 3 times to get my antibiotics the next day. And then told me I needed to drive there to pick it up rather than her calling it in. If you plan on walking in and walking out with no problems go somewhere else.
Don’t even think about getting a covid test here. They told me $120 plus copay. That was for a rapid test. I asked if they run it through insurance and lady at the desk said “no”. Does that make sense? …
Good staff but in serious need of facility makeover. First the good news, the front desk and all staff I encountered were very nice and extremely efficient. The Dr was friendly the seemed very knowledgeable . The largest drawback of DOCCS …
Made an appointment online a few days before the appointment received a phone call that the appointment needed to be re-scheduled for reasons not relevant to the review. Re-scheduled the appointment with the person on the phone, showed up …
URGENT!!!!!!please DON’T take your loved ones for treatment here. You can learn a lot by waiting 2 hours to be evaluated.. while in the waiting room a senior couple comes in and the gentleman says “I am only doing what the Dr told me to do …
My wife when I went to see the doctor there. Today she calls the staff and asks if her blood work results can be released through the portal or sent via email and they denied her request every time. She does not feel comfortable having to …
Never been here before. Came in late last night. 10pm. As my physician could not see me for at least two weeks & I couldn’t wait. I was the last patient seen & felt like I was a burden. Teresa the NP assured me that I should not feel rushed …
I went in everyone was nice and went pretty fast. It’s almost been 24 hrs and I’m still trying to get my medicine. They said they sent electronic and the pharmacy has not received anything. The staff are not handling well they said for the …
The establishment was clean and easy to find. The hours of coverage were good and they offer several services.
It was a long wait, about 2 hours, but to be fair I didn’t schedule ahead and …
Great experience with PA – Samantha and then dr on duty another time !
They are kind and treated me with respect and care .
Called in meds for my cold. …
This place is the worst. I had to call back 2 times to remind them to call in my prescription. Never going here again
Overall a good visit. The receptionist could not find the appointment I had made online and seemed confused about working with VA. The medic who checked me is was great and personable as was the doctor. He wanted to inject my injury but …
I’m surprised to see so many bad reviews, I had a great experience. The receptionist was very welcoming, all the nurses and doctors were very attentive and answered all questions. Made me feel very well taken care of.
I was very impressed with this urgent care, I was visiting from out of town. They had a decent price for no insurance, and Dr. Gleason was very knowledgeable and listened to my health concern and gave a proper treatment. Thank you.
Front desk ladies are super helpful and polite BUT doccs charge $120 for covid rapid test despite being covered by my insurance. All pharmacies and stores are sold out of home rapid tests so it feels like taking advantage of people (I am …
I saw APN Alan Spindler and was dissatisfied. I came in with symptoms of an upper respiratory infection (URI), fatigue, and a headache for the last day and a half wanting to rule out COVID for work related purposes. He was insistent that my …
The front desk service was adequate. They were nice and helpful, a little straight to the point, but helpful. The doctor I saw was kind and explained everything that could have been wrong with me when I visited. I did get tests done off …
Terrible. The doctor came in without a mask and seemed rushed. He wasn’t even with me 5 minutes and didn’t seem concerned. Didn’t listen to me at all and just made a suggestion how to care for my injury. All he did was pushed around for a …
I went to this urgent care in a great deal of pain. The Dr. on duty did not seem to notice(or care). Even after telling him 3 times I was in a lot of pain, he instead berated me and gave me an earful about how I should have gone about …
The ONLY reason I’m even giving 1 star is because of Nurse Maria. She was AMAZING!
However, the kindness and compassion stopped there. The Dr. I saw for urgent …
This place deserves to have a zero star rating. The receptionist was extremely rude. I came in dire need of a covid test as I am now displaying symptoms & I only have medicare temporarily for insurance. There is Nothing posted on their …
The only good thing about this place are the sweet front desk people. The PA or whoever helped me was awful & rude. Won’t ever go back.
I still struggle with my injury cause from domestic violence from almost 2 years ago because i never recieved proper care or advice. I went here to recieve an affordable xray, I called before i walked in to see if their machines were …
The staff were nice so this is nothing personal, but going here was a big waste of time and money. I brought my brother in to get an xray on his broken hand. After charging him $45, they refused to do anything else. They said he needed a …
This place does not take your health serious. I ended up going there for severe pain in lower abdomen. Provided testing and was told that the samples provided would be sent to a lab for further testing. I was informed to call back in 5 days …
I have high heart rate and I regular heart rate with other symptoms. Called 911 they ran some test said everything looked fine and said to ho here WHY. This is for minor issues not anything near serious. It shouldn’t be called urgent care …
After paying $240 for exam, Covid test and antibiotics I’m still suffering from severe sinus pain and congestion. Called the office and was told I have to come back in to get reevaluated which is fine since they misdiagnosed me. What is not …
There should be an option to leave NO STARS.WORST experience and STAFF ever.I just drove all the way from Palm Bay to sit in their waiting area and have a lady come out to tell me that she’s sorry but they don’t take my insurance.This is …
I never had a bad experience here until last night. I decided to take myself to Doccs last night because I do not have insurance- but I have care credit and they take care credit. The lady who was working up front couldn’t take my care …
Sooooooooooooo sllllooooooooowwwww
Expect anything even a simple 10 second covid test to take 2.5 hours longer then your appointment time. …
Went in for a complicated UTI and felt like the doctor was really listening to me, someone was finally listening to me and my symptoms and took care of the infection the way it was supposed to be taken care of in the first place!! I highly recommend this place, I can’t appreciate the doctors and staff here more!!
It was necessary for me to visit this clinic twice in the past few months as I couldn’t get in to see my Primary Care physician. The receptionists have always been pleasant and helpful. The physicians are direct and provided competent care …
The wait is not nearly as long as it could be. Prices are fair & quality of care is excellent! IMPO, Dr. Moss is an angel. Very personable, listens well, gives wonderful advice & goes above & beyond her duties that you pay for. Been seeing …
Young adult son went to this location 2x’s in a 6 months period both times with flu like symptoms( fever, headache, throat, co-sign) and they did not preform any test. They just gave him a Z pack and sent him in his way. Both times he got …
Was in on August 25 2022 due to what I thought was a UTI, seen the doctor had urine test and he tells me I have a really bad kidney infection gave me a rx and said call back in 3-4 days for results. We had storm Ian in-between those day …
I took my 14 yr old daughter in for stomach discomfort on the weekend. Weeks later we went another Dr who explained it was an allergy to certain foods. While there she was explaining to the dr what’s wrong and he suggested a pelvic exam, at …
I went in on a Friday night with the stomach flu and hives. They got me back quickly and gave me injections to stop the vomiting and hives. Very grateful for the doctor who listened to what was wrong and treated me accordingly. Thanks for providing a great experience when I felt awful!
If I could rate this place less than 1 star I would. The APRN Contreras was absolutely disgusting and racist. My visit was supposed to be canceled because i left, instead they refuse to take action in regards to the disrespect I received …
Beware this DOCCS is to take care but do not follow up with any positive test results for anyone. You would think that if someone was tested positive for Covid, they would call that person, when that person is not in good condition and on …
I took my six year old son here on a Sunday because he was not feeling well. He had a mild fever and ongoing cough for several days prior. Without insurance it’s $150 to be seen, pretty typical for an urgent care but still a decent amount …