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Friday
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Saturday
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One of the nurses was mean. She showed ZERO concern about my health. All she demanded was that I get up and walk. Thus, I have chronic neck and back pain. At home I take muscle relaxers daily. I told her that I was experiencing muscle …
Absolute joke of an ER. My wife spent almost 12 hours there, never saw the same person twice, never saw the attending physician, and had to literally get out of her room and roam the halls to find a nurse who she could talk to after sitting …
How can you call an Emergency room that when we have been waiting hours. My son was released too early a couple of days ago with pancreatitis from Doctors & now is back with worse pain & symptoms than when he was admitted.Poor patient care.
Hubby had surgery there and the staff and doctors were wonderful.
BUT if you go to the ER it’s another story. Took us 9 hours to see a doctor, a week before my surgery!!
This use to be the best hospital to come to in Augusta now it is the worst… the er has people here 8 and 9 hours only to not be put in a room but sit in a hallway and not even see a doctor only a nurse practitioner…people are here can’t …
The nursing staff’s care was superb. It would be hard to find a more caring group than Cho, Elisia, Donna and Sam (altho I wouldn’t have minded missing the hourly sleep interruptions to shine light into my eyes). They took outstanding care …
The same procedure was done several years ago, and I have been hesitant to have it done again. Each time always inconclusive. Last time was very tramatic, however this time even though I really think it was the same procedure, the staff …
The wound center doctor refused to follow my doctor’s order. I waiting 4 hours at my first visit. I had a second visit only to be sent back to my doctor. I finally went to another wound center and was treated as my doctor had originally …
The night shift everpersonal were great. I wouldn’t wish my day shift care on my worst enemy. Took hours for me to even know who my nurse was. Then she had no answers to the point where I finally discharged myself and got care at a different hospital.
Dr. Skrwonski (spell check) gave it to me straight!! I told him what I wanted and he told me what I needed to do. I’m doing what he said I need to do and will return back to him for the procedure I would like after I’m healed. He listened …
Every person on staff who worked with me was kind, patient, and helpful to both me, the patient, and my husband. Everything was timely and organized. The whole facility was spotless. Despite the fact that I had been burned, we had a wonderful experience at the Doctors Hospital, the burn center.
Everyone was very professional. The emergency room is the most efficient and the fastest in the area. The drs order tests and procedures while you are waiting so it moves at a faster pace.
Overall a good experience for a minor snakebite. The staff at the Burn ICU were great! State of the art facility and very professional and friendly staff (Courtlyn). I feel I need to mention an experience in the ER where the nurse …
Pretty sure I got sick before I left Doctors. Still working on sleeping through the night. They pretty much kept me awake. The food was really good though.
They are incompetent. My family has died, they said treated me and never spoke to anyone. Now I brought my friend for a appointment, Then said they didn’t have it scheduled. I brought her last approval put in directly in my calendar. Friend lost c award. Been here 2 hours still not worked in to just check wound at wound center.
This office deserves 5 stars and many more, the center was super clean and organized, the front desk lady was very polite, and the staff were incredible. I really appreciate the support and explanation of the exam process. Amazing service!!
Awesome staff. Kathy. Burn ICU charge nurse met me on the helicopter pad and assured me they would take excellent care of me. That made a world of difference to me. Every doctor, nurse and staff member were very professional and knowledgeable. It has been a great experience.
Took 3.5 hours to get a simple X-Ray. Check in was the major delay. Only 3 people to do all the forms signing and data entry for a waiting room full of people. Once all the paperwork was done, the X-Ray went fast.
8/25/22 Doctor Reddy, Nurse Karen, A young male monitor breathing & Valerie(8/23/22)fantastic bedside manners. They really put my mom and I at ease today. They were positive and allow us to see that there are still doctors/nurses who …
So grateful for the Emergency Room nurses and PA’s that took care of me. These amazing humans work a thankless job and deserve so much more praise than a google review could provide. I also had an amazing team of nurses that took great care …
Very quick. The nurse in the burn unit surgical waiting room please give her a pay raise, she helped this momma out when my son was losing it. She was amazing.
Did a pre-registration the day before my procedure, but when I went to sign in they had no record of it. The procedure was at 11:00, waiting in the lobby more than an hour, this pushed me into their lunch time. So the Nurse came & took me …
My mammogram tech Amy was awesome
It was very unnerving to have awaiting room of men while waiting for a mammogram. I almost thought I was in the wrong place
Overall, I Can’t say how amazing the care and facility was on one of the worst days of my life. The Burn and Wound center night staff was amazing and ensured I was well taken care of and comfortable. My hand doc was phenomenal. Room for …
Got labs and everything done within the first hour, they weren’t even that busy, but Waited over 4 hours to finally be taken back, then another hour had passed and I still had not even been seen by a doctor. So over 5 hours there total with absolutely no answers. This ER is awful, seriously don’t waste your time!
The Wound Care Center has been great, but they need more parking. We came today and I had to park in the middle of the lot in order to get my mother and her wheelchair out because there were idiots parked on the white lines on both sides …
My experience at Doctors Hospital was less than desirable under the circumstances. I had two ER visits within a weeks time and both experiences were different. The first encounter I dealt with staff that were knowledgeable, empathetic, and …
This was my first time here and more than likely will be my last. I sat there and waited to be seen from 3:30 pm to 3:30 am! While having excruciating pains in my stomach! I waited 3 hours for an ultrasound, I never was placed in a room, I …
It was very good. I like the way you sign in, but I wish it had a cross reference to where the patient should be if they come to the wrong area like I did. I was on time but at the wrong location.
Never do reviews but my wife has extreme acute pain and after labs and second time taking vitals………………..4 hours later…. Got here at 4….. its 8:06. Shifts have already changed. We still are here and its 2:30. 🤦🏿♂️ …
The staff was so wonderful to me and my family. They tried to accommodate us the best they could. They found the problem and fixed it fast. I cant say enough good things about this hospital. We also met new friends.
While my vitals were not immediately taken as I was accustomed to in an ER I never felt neglected at Drs Hospital. Their nurses gave great care when seen and their registration process only took about 10 minutes.
My doctor was great per usual but the nurse in charge of giving me my pain medicine after surgery did not perform her duties I was in so much pain when surgery meds wore off and she took her sweet time to talk with another nurse about non …
All of the nurses and PCEs that took care of me were great. Although, I did get Covid while in the hospital. I was admitted for a DVT & PE and wasn’t allowed to walk but the nurse manager, Linda, wouldn’t let my husband stay in the room …
The nurses refused to see us and refused to help my wife in her pain management. Doctors don’t talk to their patients and leave everything to the nurses to explain. Majority of the time the nurses don’t even know what is going on. So …
J enjoyed my experience considering I had whiplash . The staff was obviously overwhelmed with incoming people. Valerie was someone that stood out with her pleasant personality as well the intake and insurance person. Dr. Wynter’s was kind and my dad was had Danielle as his nurse who was top notch. Thank you!
I went in for an X-ray. The check in process was fairly streamlined and straight forward with someone there to guide me through the process. The technician was courteous and made me feel as if I was being listened to. Overall, a positive experience.
It was a pretty typical visit. I was scheduled for two MRIS under sedation I got no information about my copay prior to my appointment. I couldnt get any help. The website for electronic signature go forms wasnt working. I tried to get my …
I would give no stars if I could. I have been sitting in the ER waiting room going on 8 hours now. When I asked why at 10 pm I was told my labs weren’t ready but they were in my app at 8:57 pm. When I asked at 12 what was the hold up room …
I went in to the ER (after 2 days of suffering at home trying to avoid a hospital visit). The only reason I gave 2 stars is because most of the staff (nurses and paramedics) were helpful and caring. The doctor was ignorant and arrogant. …
I had something like a mini-stroke on a late Friday afternoon. Got to ER about 17:30. I was seen immediately by several physician assistants. They ran a CT scan, chest X-ray, and a plethora of blood tests. I then sat in the lobby, …
Nurses and Staff are incredible! Our baby was just born there and the experience was exceptional, baby never leaves the room, close contact with baby at all times. Nurses, lactation consultants, all staff is there to support with any questions you have and make sure all baby and family needs are fulfilled.
The front office nurse was very nice. Our appointment was on time. My problem is that my husband is hard of hearing and has some dementia. I would like to been involved with the results of the blood test and any directions after the pet …
Absolutely zero stars I waited 5 hours in the waiting room and still wasn’t seen there slow and there watching Tik tok on there phones most of the time not cleaning room bathrooms were disgusting ash.
Spent 10 hours waiting for EKG and lab results. I asked if I could just leave at the 6 hour mark but was not able to. Then after 6 hours and 15 minutes I was called to recheck vitals. Something they say they do if you have been there longer than 2 hours. After 10 hours I finally saw the doc for a 5 minute conversation that I was good.
The staff in the endo department are amazing. I usually do not leave reviews, but work ethic these days (everywhere) has been horrible since covid. So every one that deserves a compliment should hear it. Angel and all the other staff in that department…..great job and thanks for taking such great care of my baby boy.
Went in for neck and jaw pain and racing heart rate to the ER. Immediately got me in for EKG and blood work. Had my own room and bed and they talked to me constantly about the steps they were taking for my health and welfare. The whole team …
I experienced excellent care, and compassion as well as exceptional professional, knowledgeable service from the ER staff and the 2nd floor Orthopaedic staff. Thank you all for taking such good care of me after my accident. I recommend Doctors Hospital without reservation!
This hospital is one of the sorriest hospitals I have ever been to. Just a lot of lazy doctors and nurses that tries to hurry up and get you out their face and also disregard your concerns as a patient. I’m very disappointed!
I’m a little late in posting this, but with all the Covid stuff going on right now, I just wanted to take a minute to give a shout out to the staff at Doctor’s Hospital! …
Michelle in the Women’s Diagnostic Center is an amazing employee. She was professional and friendly and made me feel that she really cared about me as a patient. She was very thorough in her work, doing her best to ensure a job well done. Doctors Hospital is lucky to have her!
I recently had an appointment for a routine mammogram and bone density screening. Both appointments were conveniently scheduled in the same office for the same date. The checkin and registration staff were very friendly and professional. I …
My name is Emily. I was the patient along with my daughter. My experience was horrendous. I have an extensive medical history and the way I was treated in this facility was the worst I’ve ever had. My piercings wouldn’t come out and I …
I haven’t been treated with such kindness and respect from health care providers for more years than I want to count. This was the most amazing visit. They even paid attention to my disability and made every attempt to accommodate me. I am a veteran and the VA doesn’t treat us with care and respect. Thank you.
I was treated so well from the moment I arrived. The valet very nice and the woman at registration was friendly and efficient. Every nurse I met was extremely nice and made me feel comfortable even though I was there for an uncomfortable …
Just left there after being there with my dad all dad in the Er. He is being admitted. All 5 stars of my review go to his nurse tonight… Adrienne (normally works ICU but was pulled to work ER) SHE IS PHENOMENAL!!!!!!!! Please make sure she …
An unfortunate accident by my husband was made a funny accident by your staff. They were so friendly and professional, it made our weekly trips something to look forward to. We were made comfortable at each visit, surgery went well and the …
My husband has been treated at this hospital on numerous occasions. Overall their surgeons are phenomenal, specialists are exceptional, and nurses are good. What needs work is the administration and it’s services for patients being seen in …
The overall doctors are good. But there needs to be a better waiting on assisting patients. The ER waiting area is always crowded but the rooms never have people in there. That’s the whole purpose i thought for having rooms is to take …
It was decided within two hours of my mother’s arrival in the Emergency Room that she was being admitted. Unfortunately, she spent the entire night in the ER. They took her to a room the next day in the afternoon: as soon as she arrived she …
The staff on the Labor and Delivery floor of Doctors hospital are phenomenal. I felt so well taken care of and like a guest instead of a patient. Everyone involved with my C-section was soo encouraging and caring, The nursing staff are kind …
Everyone I dealt with was kind, and did their best to answer questions and assist me . My reason for NOT GIVING 5 stars, I asked if I could get a blanket as I was freezing. Twice. Non given. I also asked if I could have something to drink as I sat in the hallway.
No social distancing, the doctor cut me off and didn’t listen to me or my symptoms, I was prescribed to the wrong pharmacy, i had a fever over 104.3, a broken finger, a headache, and strep and i didn’t get seen for over 6 hours. m
I’ve always loved doctors hospital. But how do you have a patient that was here less than a week ago having surgery wait for 5 hrs and still waiting to be seen! Obviously something is wrong! CT scan was done at 1129 and it’s now 321 and …
This was my first time at Doctors and I was very impressed with the check-in, short wait time before my procedure and the profession services rendered by everyone!!
This hospital failed to monitor vitals post surgery, when recovery told floor nurses vitals needed to be monitored, and they allowed the patient to sit in urine for 2 hours- 1 hour of which the nurse was in the room: the nurse pushed the button to call for psa 2nd out of 3 calls
From the moment I walked in there were caring and attentive people there to help. Staff were friendly and knowledgeable, and kept me constantly in the loop of what was coming next throughout my care.
A wonderful experience in the Mammography Dept in the green glass building across from the hospital!!! They always make you feel comfortable and relaxed!!! They also provide speedy service with all smiles!!!😊 …
My experience was better than I expected, the radiologist was great explained the procedure, had great empathy for her patient, probably will choose here again
I moved from Atlanta thinking I choice the best hospital for my pregnancy, because I’ve heard so many great things about Doctors Hospital. Labor & Delivery is sooooo unprofessional and understaffed. Keep rescheduling my induction without a update.
Don’t go here unless absolutely necessary. They will not give you any updates and the nurses and clerks talk loudly about patients issues after they are taken to the back. Extremely unprofessional staff. Prepare to wait wait wait while they eat and joke and play on there cells.
The NURSES!!!!! The BEST. 4th Floor East, I was in 432 Bed 1-Nurses Brandon (Good and knowledgeable), Camilla (Hope your pregnancy is going well), LaLa (Food was horrible but thanks for checking on me before the shift change), ALL THE PCT’s (Especially PCT Cassidy). All and every THANK YOU. THANK YOU!!!!!!
Everyone was very nice and professional.I had my procedure done and was extremely satisfied with all the doctors and nurses that treated me. I would definitely recommend this hospital.
Everything was great the Doctors and Nurses were were great the only issue that my daughter had was one lady that worked in the cafeteria was very rude, my daughter allowed the lady to get away with it, it was a good thing that I wasn’t there, because I wouldn’t have been so nice so
Most of the staff are very unfriendly and can be rude at times! We were asking questions about certain procedures and one Asian nurse in particular ignored every question we asked. I hate to say it, but it seems like most of the doctors and …
The pro procedure thumbs up but the follow-up have your own transportation make sure you pick up your prescription and be clear about where it sent and do not call the hospital because you don’t get to run around
I had a colonoscopy recently at Doctors Hospital! Everyone was so polite, professional, compassionate to my needs! I appreciate great working staff, teamwork!! Thank you!!!
Five stars from me. I was treated with great respect and care. Couldn’t have asked for better. The staff, nurses, teck’s were all very professional. Thanks for your help in need. Ina Horton
The care i received in my recent stay at Doctor’s Hospital Augusta was beyond any expectations I could have imagined. From the sincere care for my well being to the efficiency of the process. Thanks to all!!
Don’t risk your life by going to this hospital waited 2 hours on the phone on hold and still no answer and tried literally over 20 times to contact the emergency department and got through I even tried to contact the executive director and …
Everything went very well, as usual, with very courteous staff at all steps of the way. The only thing I would suggest would be to text not just the forms to fill out, but a confirmation on the date and time of the appointment. I did make …
I had a terrible experience at this hospital. The Doctor I had in the ER was very rude and I thought was unprofessional. I felt he wouldn’t listen to me. He kept giving me strange looks like I didn’t know my own health. I will never go here again.
Went for a mammogram. Check-in was easy! Waiting area was nice, staff explains everything thoroughly, and they go out of their way to make you comfortable. Would not go anywhere else@
My experience with JMS Burn/Wound Care Center was amazing! Also the Splint Dept Karen Certified Hand Specialist, Joie/RN in ER Dept, Dr Skowranski Plastic Surgeon, the Registration Dept Ms Ava, The Reception area she always take pride in caring for the patients, Ms Peggy RN/ Doctors Hospital a great Team
I was 17 weeks pregnant wasn’t able to walk had trouble breathing , was there for about 6 hours , even people who were white that got there after me went first they actually didn’t put me into the system so I really was just basically …
At the emergency room and while I stepped right outside for literally a second and telling the front desk I guess they called my name and only once I assume bc I came right back in and two hours later I finally ask if they forgot me and she …
the nursing staff was stretched to the limit. The hospital has to rethink how they need to staff. I do not believe that the use of travel nurses is a good one, the difference is pay is so great that it causes resentment,
Wasnt pleased with my hospital visit. Came in at 10:46am and didnt get seen. I left the hospital at 8pm because nobody had seen me. I had been sitting outside on the bench waiting and had been checking in. I told a nurse I would be outside …
The first shift nurse Maria on the surgical floor was AWESOME just her presence made me feel at ease she is truly an asset to the facility. Also all of the doctors were very professional .Dr. Ram rocks 😊 …
I had a horrible experience. I was injured at work and came to emergency room . I sat for 9 hours in the waiting room and still wasn’t seen I left and went else where I will never come to that ER again. I sat and watched in pain and arm …
Got called to the back fairly fast. Nurses was very polite. The only complaint I would have is that though x-rays was taken, I still today feels like lower portion of my back is tighting up.
Entering Doctors Hospital of Augusta was instant service and greetings of smiles with comforting concerns. They were very attending and made me feel secure .
My experience at Doctors Hospital was great! Everyone I met was friendly and very knowledgeable about my procedure. Thank you for the excellent service!
I was in the emergency room for nine hours in so much pain, pinch nerve in my neck my pain was 12 and I was crying begging somebody to help nothing. Dr. Good rich order MRI and I come and they tell my shoulders inch to wide for your …
Fantastic staff and nurses. Dr. Curtis is also top notch. My only sour note is about the furnature in the Day Surgery waiting area. You have a large number of seniors and some physically challedged patients that have difficulty getting up …
This was an amazing experience for the situation that I was going through. I was on 2nd floor burn Tower. Nurses were over the top. Staff who come to mind, Kathy, Larissa, Tiffany, Anna, and nurses on First and Third shift.
Always felt good about Doctors Hospital, Augusta, Ga. in the PAST!!!!! Not sure I’ll ever go again. Went in by Gold Cross on Nov 25, 2022, approx. 2:45 AM, experienced what seem to be a heart attack, intake doctor was good, went to ER …
I am very happy about my experience at Doctors Hospital. I had a hernia that had to be repaired and I feel so much better now. Everyone was friendly and professional!
The doctor acted like she wasn’t concerned about my chest hurting. She kept saying was muscles & prescribed me arthiritis cream & pepcid. How is that going to help? She didn’t treat my pain with care then turned around and had someone call …
Terrible service. I never write reviews but feel like I personally should because I waited 6+ hours to get pain relief from a kidney stone while I threw up all over the ER for hours. There was no kind of priority to be seen and anytime my …
Each person that I encountered was caring and thoughtful. I knew that I was being taken care of like family. From the registration staff to pre-op, then the entire OR staff and physicians, and finally the post-op staff, I am very grateful to everyone. Doctors Hospital is the best!
I always have a very pleasant experience here. The healthcare workers are very patient, very friendly and make you feel extremely comfortable. Would recommend again and again.
The doctors and nurses were fantastic. The ER is the downfall of this hospital. The staff was good but the cleanliness of the ER needs serious new management and attention.
Our son was treated in the burn unit for first and second degree burns. The doctors, nurses and staff are all phenomenal! They took such good care of our son – and us!!
I received the best care possible from the beginning with the pre-registration/ anesthesiologist staff to RNs Ms. Margaret, Ms. Carolyn, Ms.Cindy. Thanks for caring during my procedure and inpatient stay with your facility. Justina Jenkins
Other than navigating to where I would meet up with the Imaging and Radiology department for my CT scan appointment and how patients were shifted back and forth with long wait times at the ER, the friendliness and helpfulness of most of the …
The experience was not good. I was rushed through triage with a severe migraine that I still have. The triage guy was watching a game on his phone! I ended up leaving due to not seeing the doctor after being there for seven (7) hours. The …
My spontaneous delivery could have not been any better! I absolutely loved the Nurse staff for my 2 days I was there, I would absolutely come back for my next delivery/post-partum care along with the delicious food that was served, well done Labor and Delivery!!
Great customer service — I especially would like to thank the young lady who did my mammogram and bone density test. She was honest, helpful, and knowledgeable.
I will never bring my son back to this hospital. The lack of professionalism from hospital staff and medical negligence that could have ended his life is unforgivable. I’m disappointed in the subpar treatment of a patient with a chronic …
ive been waiting in the waiting room for 8 hours and still haven’t been seen. asked for a doctors note because my daughter ran out of diapers and i will get fired without it, yet no one will offer it to me until ive been fully seen and …
My experience since October 31st of this year when I had a mammogram that was suspicious and many other studies that determined I have Breast Cancer, the experience has been most professional I have had with a medical diagnosis. I feel I …
This was an amazing experience!! EVERYONE was so pleasant and kind, their attitudes took away ALL of my concerns about my surgery!!! I pray that God would richly bless each one of them!!
Upon preparing for discharge I notified my nurse that my wound vac was making a constant noise that it did not make during the first week I had it. It also had a leak alarm notice. She looked at it and made the alarm notice go off but it …
We’ve been here multiple times for serious stuff but tonight we got there at 12 because our 11 month old has been puking nonstop and he couldn’t keep anything down it is now 2:30 so we just got up and left the past couple times we’ve been …
Fraudulent charges for services that never happened.
I went to the emergency room, they told me the wait was 6-8 hours to just tell me if I needed stitches, I told them I could not wait so don’t keep me on the …
All the staff was friendly and very caring to my needs. My only contingency is that it took a long time for nurses to come when called and the doctors seemed to rush out of the room before all my questions were answered.
If I can give 0 stars I would. Service horrible. Im from NYC and this was my first visit ever in a emergency room out of state. It was also my first time I’ve been legit racially profiled. I went in at 1pm pregnant with stomach pains I …
Everyone was very nice, but I was in the ER for over 6 hours. I had blood drawn, talked with doctor re: test results, and checked out. It wasn’t just me. ALL the people in the ER had these long waits. All I could figure was that the ER was under staffed, but it was an exhausting experience.
Went to ED last week (evening time:4hr total time, not bad for the amount of people there) & was given medications for an acute issue. Returned to ED for worsening symptoms in less than a week (day time) I waited over 9 hrs the second visit …
This was the worst ER experience I have ever been involved in. They obviously do not have enough people to do the mission. It should not be a standard for patients to wait for 10 hours without seeing a doctor. We ended up leaving and never saw
A doctor.
Wait time for way too long, not just for me, even for other patients. We waited 12 hours. I feel like alot of things could’ve been sped up by combining tasks. Like vitals and triage could’ve been done together. My blood work and IV line could’ve been together. Everything was so spaced out and seemed like so much time was wasted.
I was there in the ER twice recently. I went in with severe abdominal pain, diarrhea, vomiting and had to wait 6 hours to have the doctor say I was diagnosed with food poisoning. Well 2 days later I was back in the ER again with the same …
If I could leave no stars, I would. This was the absolute worst and most time consuming hospital visit that I’ve ever experienced. I waited 8.5 hours in the emergency room to be seen for chest pains. While I was waiting in the ER with 50+ …
I was treated very professionally and with utmost care and concern by the Speech Pathologist Kei-Kei Johnson and Tyanna Carter the ex-ray technician on duty the day I had my swallowing test done. Also the radiologist was very quick in …
Everything went according to plan. The nurses in Surgical prep were very nice and efficient (thanks Marjorie). Reception was easy and quick. All was good.
I was scheduled to come in for an induction at 0830 but got pushed back to 1145 that night (which was a bit frustrating). The labor and delivery travel nurses were awesome (Kay & Lara) but most of the postpartum nurses weren’t that helpful …
Came in and 4:45 am there was only 1 person there and wasnt seen until 9:45. Mean while unable to control a bleed and in need of x rays. If its a real emergency I recommend driving another 10 miles to the next hospital. Maybe you will be seen
I was in the ER on Thanksgiving night with a kidney stone. I was tended to immediately. Jennifer Caputi, the PA, and Alaina, the nurse, were amazing! My pain was off the charts when I arrived and they immediately took care of me to get the pain under control. I’m sincerely grateful for them!
I presented to the ER post-op with possible DVT. They were not busy, no traumatic emergencies that were overwhelming their abilities, yet it still took 4 hours to get an ultrasound done. When care was finally offered/done I had no complaints.
Terrible that’s how it was. After being admitted I was in the e.r close to 24 hrs. Transferred to another room . That wasn’t the worst when they transferred me to the second room in the e.r I was in the middle of a blood transfusion. …
HORRIBLE!!! Went in with a infected abscess tooth. The doctor told me they would send me something home for pain. Because that doctor left the other doctor wouldn’t do it cause she didn’t see me. …
The care was excellent. Only one complaint. Because of my pain level, the nurse told my wife to go home at about midnight and to come back in the morning to get me. However, I was the last patient in recovery and the nurse called my wife …
My experience with Doctors Hospital was very good. The check in representative was nice and explained any questions that was asked. It didn’t take long time to be called for services and be dismissed.
I must say the staff and faculty were super friendly and helpful the nurses and physicians made my mom and I comfortable and calm our fears mom was having a procedure that we were dead set against her getting but they eased us right on and everything was a success. The facility was clean and ALL was GREAT.
It was my first time visiting the ER at Doctors and it was very busy, but kudos 👏🏽 to the staff for being calm, attentive and taking time to treat people the way they needed to be treated. It was a long day, but I left feeling like I made the right choice to come there. …
I won’t go into great detail of my 3 days at Drs hospital, but instead give a brief summary of the excellent care I received at Drs Hospital of Augusta. I’m from WV visiting the area to fish lake Thurmond. I came down with acute …
They saved my life on Dec 19,2022 the ER staff was great. Not to forget the staff on 2nd floor and even though they were short staff and had different nurses pulled they still did an excellent job. Thanks a million times
Grossly understaffed ER department. I know there’s a nurse shortage for years now and COVID-19 did nothing to help, but the complete lack of care I received was really upsetting. Triage went well but my blood vials were unlabeled so I …
Carmen was great! My appointment was at 7:45 a.m., I didn’t get my results until 3:35 p.m. having to wait all day putting things I had to do on hold. The online check in I couldn’t click on to fill out the paperwork.
Waiting for over 12 hours to get my crushed thumb stitched . Had to wait behind people in ER with sinus infections and minor issues. Why are patients with thumbs hanging off not a priority over sinus infections and minstrel cramps. Health care at its finest !
Went to the emergency room after I went to an urgent care center 2 days prior. I had taken a fall and urgent care nor I realized how serious it was. The staff at the emergency room took great care of me and made sure I had a follow up appointment at the trauma center. On the mend now.
I was treated very well. Staci is an amazing nurse and was so was nice and informative during my overnight stay. I was in good hands and I truly appreciate the level of care I received.
The worse experience of my life. I went in with chest pains and was there twelve hours. They were not taking care of me for those hours. Most of the time I was sitting in the waiting room.l waited for two hours for someone to draw my blood …
The CARE I received was totally outstanding!! The hospital was pretty full of patients and nurses and care teams did an amazing job spreading themselves to take care of everyone’s needs. …
It’s a great hospital. The staff are wonderful. The nurses, anistigiologists and doctors are very nice and friendly. Very caring and asks the right questions and let’s you know everything to expect. I love this place.
Great service at Doctor’s Hospital! Staff was very friendly and knowledgeable. Staff explained each procedure and informed me of what they were doing each step of the way. Highly recommend this Hospital.
I went to this hospital because I was in a car accident. This hospital had no system in place. My visit to the ER lasted 5 hours. The whole time I was there, no one knew what all was done for me. I was not seen by a doctor. It was not until …
The staff is always friendly and so their best to provide a comfortable visit. My doctor is the best I’ve ever had for delivery. The couch beds for spouses during delivery could be more comfortable.
Wonderful experience in labor and delivery. Clint, my nurse anesthetist, provides an incredible epidural. Victoria was my labor nurse, and I felt like she treated me like family. My OB team— Dr. Hall, Dr. Phelps, Dr. Wilkenson— we’re very …
Having a mammogram at Doctor’s Hospital is a smoothe experience. The scheduling is easy. The staff are kind, knowledgeable and helpful. The procedure is quick and so are the results. And your past records are available without hassle.
I was admitted into the ER on a code Sepsis and stayed 5 nights. It was a very scary and vulnerable time and every nurse, doctor and tech made me feel like I was being taken care of with no question. I was so sick and appreciative of everyone who helped save my life.
There was an extremely long wait. (7hrs) I would have been fine waiting had I not been told by the triage people (I’m guessing that’s what they’re called) that I was on a “fast track” list because I came in for something they could fix …
Excellent hospital. Staff very cordial. Pleasant to work with. Have your best interest to provide best care. The pre and post nurses for surgical procedures. Quite involved. Surgery nurses and team outstanding.
To Doctor’s Hospital, I say thank you To the professional staff in their respected positions great team and teamwork, from chair to bedside manners at Doctor’s Hospital, for taking very good care of me in my time of illness. Everyone in …
The ER visits was very long (over 4 hours). I am not sure who order my test but they order the wrong test for examination. The doctor came in telling me someone else problem. They sent results to my doctor and of course wrong test was …
Most members of the staff were so kind and caring. The only issue I had was when I came out to recovery from back surgery, I was in a lot of pain and crying and the nurse that was taking care of me told me that I should stop crying or the …
From the moment I was wheeled in to the ICU Trauma unit i was treated with total professionalism. I had the greatest nursed that anyone could ever experienced in a hospital. I was very pleased and will always speak hight of the care that I received in your hospital
The staff was extremely professional yet personable. Carmen put me at ease during my second round of films. Elizabeth greeted me and sat with me until it was my turn. They turned a stressful visit around for me.
It was absolutely horrible!! I will never go back. I ended up in the ER 12 hours. They gave me a breathing treatment never came to see how I was doing. I had to ask for another one 6 hours later. They didn’t use the rooms for …
My surgery was the greatest experience ever. First surgery I ever had in my life. The nurses were top tier. I felt very confident in my healthcare workers. Definitely my favorite hospital at this point!!!
Trash. I spent an hour whimpering in a bed only to be told that my choices were general anesthesia for an abscess or going home and trying antibiotics. This after the doctor couldn’t even be bothered to introduce himself or actually put a …
Very pleased! My dad came to the ER section and was seen within 1-3 hours. Way better then waiting at AU for 12+ hours. He was emitted. it took a little while to get him a room (which is fine bc they are booked) his nurses and drs here are …
I had to wait 6 hours before an exam room was offered. It was a miserable experience. CT was done without contrast. Later I was told the reason for no contrast, due to no IV access. The nurse stated that it was a long wait for the IV team …
Excellent service. The nurses, everyone from the one who prepared me for my surgery to the last one who gave me the papers to go home, were great. I felt like I was in a hotel, not a hospital. Thank you
I was checked into a room that was DIRTY no one ever cleaned it until I said theirs trash on the floor and the bathroom haven’t been cleaned. I stayed in the ER for 8 plus hrs. before I was seen and on top of that I stayed in the ER two day …
I recently had a C-Section procedure here. My only complaints were the lactation consultant barely visited me enough to assist with breastfeeding and my poor baby starved the entire visit. Screamed her head off because of hunger and me …
Doctors ER under the direction of Dr. Newton is the best & safest place to be after an accident. His trauma staff was the kindest, most thorough bunch of professionals I’ve ever seen. I felt like I had been checked out from top to bottom. Thanks for making an unpleasant experience much more tolerable for this scared lady!
I did not have a great experience in the ER at Doctor’s. The staff was disorganized. The nurses did a good job with being responsive and thoughtful; however, the physician was rude and inconsiderate. He did not even take the time to check my vitals or listen to my concerns but started to prescribe narcotics.
Some of the ladies in the waiting room were upset about the wait, because they had been called to come in earlier than their initial appointment time and were still waiting. One lady argued with a nurse and stormed out, so tensions were …
I was disappointed. I’ve been in this Hospital before and the care has fallen off. Even case management wouldn’t help me. A church member call to see if there was any kind of help I could get at home and the case management person suggested …
If I could give this hospital 0 stairs I absolutely would, please do yourself a favor and find a different emergency room. I came to the ER December 28th, after several days of severe abdominal pain, nausea/vomiting and dizziness, and …
Getting in the hospital is a nightmare. I had to wait in the emergency room for 32hrs. But once I was there and this being my 3rd time for the same issues from my surgery and got to stay on the 2nd floor it was awesome. You got to fix that …
Every person I encountered @ Doctors appeared very happy and extremely helpful. Michelle, my ultrasound technologist was very pleasant and efficient. She made me feel quite comfortable.
Once I was taken back for an X-ray I was placed in Fast track, apparently nobody knew where I was so was left there for quite a while before I finally asked and they were clueless. Orders were placed by the MD and it would take another hour …
Everything with my experience with the wound care team was great. This was my first visit. I was referred to the burn center from my hospital in South Carolina after burning a portion of my palm at work. 2nd degree burn. Everyone was very nice and helpful. I went in on a Sunday morning and was in and out pretty quick.
I came in at 5:04pm complaining of chest palpitations had to sit in the hallway near tge ER until 4:45am still not explanations or treatment for what I was going through. CT technician had to ask a nurse from trauma to start my IV line just …
My first experience was due to third-degree burns on my hands due to cooking accident. The staff from the receptionist to the discharge nurse after postop were amazing. The nurse in the exam room was the most reassuring and friendliest …
When visiting from out of town and injuring my wrist while ice skating, my daughter took me to the ED at Doctors Hospital in Augusta. I can only say wonderful comments about my experience. All the staff: registration, triage, X-ray and Dr …
We had to drive 3 hours to the Burn Center every week and all the people we have encountered at Doctors Hospital Burn Center have be absolutely fantastic! The facility is great, the people are way better! Thank you for making a bad situation just a little bit better with your warm and genuine care.
The staff are very professional. They listened to me, and made me feel like I was going to be fine in there care. I am looking forward to seeing the staff again for my upcoming surgeries. Thank you Doctor’s Hospital for your help.
I checked in to the ER with a large kidney stone I had to keep coming back in for. It was my 3rd visit in a 4-5 day period. I was in extreme pain, and I let them know I was uncomfortable. 4 hours later I was in the waiting room still, and I …
I went in to get an ultrasound and a mammogram and the nurse told me they will not do the mammogram on me just for the simple fact that I’m only 22. Even after I told her that cancer runs in my family and then proceeded to put her hand on …
Every staff member I encountered was professional, compassionate, kind and attentive. My only negative experience happened in the days before my scheduled procedure, when I received 3 separate phone calls requesting advance payment, in …
We are so glad we entered those doors!! We couldn’t have been treated better or more promptly. The staff we interacted with were so helpful and well informed. The doctor gave us so much information, helping us understand our situation and …
Our recent visit to Doctors Hospital was excellent. We entered and saw the clerk, paid our portion and went to the waiting area. We were called and was seen by nurses and nurse practitioner and Dr. Lim. Our appointment went well and was pleased by all whom we were seen by. I feel we were handled professionally.
Excellent care during my recent mammogram. From check-in to finish, each staff member was friendly, efficient and knowledgeable. It was easy to make an appointment and I will definitely be using this facility in the future.
If I could give more than 5 stars I would- My son has been in the burn center ICU and the nurses and surgeon team has been nothing but wonderful in providing excellent care to my son, and answering all my questions, and to a few of his most …
Staff was amazing very kind and consider. The ER wasn’t packed at all so they took their time and did a thorough analysis of my situation/condition. The CT technician was amazing. She put a hug smile on my face. Sorry I don’t remember her …
I recently had an Endoscopy. The care was impeccable — from the front desk to the exit of my visit. Very clean (thank you Housekeepers!). Loved the nurses who cared for me, Dr. Waller (eye candy for sure! Who wouldn’t feel better just …
All of the nurses and staff were very caring and attentive. Checkin was easy and organized. I was able to talk to the anesthesiologist and Dr performing my endoscopy and he talked to me after the procedure. I was very well taken care of!
I understand ERs don’t operate in order of arrival, but I was forgotten about, in tons of pain, and left in the waiting room until I got up and asked to be seen. I was also misdiagnosed, given heavy drugs that I didn’t need, and had to go …
I was so nervous coming in for my first mammogram and hearing the stories about it was nothing compared to what I experienced. The Lab tech and Mammogram tech were sooo sweet and honest about the process. They put my mind at ease and there …
Waiting for an admission hospital bed in the ER was not fun. I was in a lot of distress and could have had a more private area to vomit profusely. Once I was put in a more private ER bed, the hospital staff and nurses were great. Once I was …
I have come to Doctors Hospital quite a few times now and can say that it has been a great experience each and every time! the check in process is quick, no long waits after check in, the staff is amazing, and always friendly. I do not dread visiting Doctors Hospital when needed for my medical care.
Doctors Hospital ER….OMG…I came in…waited…waited…waited was in a great great great deal of discomfort that I asked them to fix me or shoot me. It was horrible and you just wait your turn. Hours of misery to just sit. Asked for …
I loved my experience! Every nurse I had was hands down AMAZING! I felt empowered, validated and most importantly I felt safe…my only complaint is the lactation specialist wasn’t any help and I left not knowing or understanding a good to bad latch or different breastfeeding positions or anything.
Everyone we met with and who treated me were absolutely great! They were caring, answered all questions to be sure I understood. The treatment was exactly what was needed, and for me, brought better results than I had been hoping for. I would highly receommend the Advanced Burn and Wound Center at Doctors Hospital in August, GA
Everyone in the Labor & Delivery unit is amazing. I was going to list names, but I’d hate to forget anyone. Thank you to the entire staff at Doctors for making all of my visits go so smoothly. I always feel safe and cared for. Everyone is so kind and attentive.
I was impressed with the care I received at the imaging center. I had to go back for another mammogram and ultrasound after a spot was seen on my first mammogram. Everyone was very compassionate and made me feel at ease. The follow up was very thorough and I’m grateful for the service I received.
The ER PA. Was so wonderful. She really cared about me. She didn’t allow because of servicing alot of the ER patients take her care and compassion away. She explained things to me talk to me about just taking time out for me and she sent …
I had a good visit. Karmen is such a sweet and kind person. She is such a caring person who cares about her clients. Mammograms are not something that I look forward to, but know it is something I must do. She makes the visit much more pleasant. God bless her for being so good to us .
I had a great experience, and that’s saying a lot because I used to dread having a mammogram. The staff was friendly and efficient. I had a 7:45 appointment, and I was back in my car by 8:40. My technician was very sweet and shared that …
The worse visit I ever had. I use to prefer this hospital over others but my recent visit has taught me better. I was at the er with my sick son for 10 hours. It took hours to get called back just to do his labs. Then once we finally …
Every nurse & Doctor was attentive & caring. I felt like they actually cared about baby & me . They were gentle & polite. I had a wonderful experience. I will definitely be delivering the rest of my children here.
I wanted to recognize Mary, the person who was checking everyone in. Even though it was extremely busy, and some people were being pushy and rude to her, she was ALWAYS genuinely pleasant and courteous to everyone. She was definitely …
I went for an appointment and when I arrived, my appointment had been canceled. No phone call, no text message, no email, no nothing…I took the day off of work and drove over 50 miles round trip. I was very upset. I called my doctor and …
Everything went really well and timely. The nurses and doctors were all attentive and informative. None of them ever seemed annoyed with our questions. The procedure went as expected and I was on my way home in the time anticipated. Very personable and professional.
I went into the Women’s Diagnostic Center for a mammogram. It was probably the best medical appointment I’ve had in a very long time. The ladies were very caring and helpful. The entire process was explained to me in detail and what to …
I am highly disappointed.
I was injured and burnt at work with second degree burns. Our medical centers did not feel comfortable with tending to the burns so they sent me here. …
I was very impressed with the friendliness of the staff. Everyone seemed to know what they were doing. My anesthesia team was top notched. The care I received while I was there was very good. My nurses were very knowledgeable of my …
The front desk lady (cannot remember her name) in the MRI clinic (women’s health) was the sweetest thing. She was so polite and helpful. The MRI technicians (there were two of them) were also extremely polite and respectful the entire time …
One week ago today I made the biggest mistake, in regards to my husband’s health care. Let me start by saying we have been using doctors hospital of Augusta for over 20 years. My children have been taken to the emergency room there, my …
This is the third time that I’ve been seen at this facility. The staff here are great, I see how they are with other patients and how they show that they genuinely care. The young lady that did my mammogram was super sweet and informative. …
My experience at Doctor’s Hospital was amazing. The staff, from registration to the doctors, were so friendly, courteous and always had a smile on their faces. …
I was given excellent care during my visit at Doctor’s. In every department I was given awesome care. The nurses was very attentive; they made sure me and my husband were comfortable. Doctor Taylor was also great in the care she gave me. I …
Arrived at my appointment 40 minutes pre registered on line. They gave me a pad to fill out and to let my doctor know i was there. People that had arrived after me with 8 and 8:30 appointments were being taken back before me. I finally had …
They took excellent care of my mum, I had no worries while she was there. The Nurses and Doctor’s were wonderful. I just wish the admissions process was faster (took 2 days before she had a room) but, I understand it’s crazy these …
This is for the care my infant was given in the ER on 8/4/22 I couldn’t be there, so my husband took our baby in. He described to me that the ER waiting room was so crowded that people were waiting outside. …
My experience with Doctor’s Hospital was awesome. The staff made all the difference. It is apparent that professionalism, respect, and most importantly sincere care and concern for patients matter to them. The atmosphere was welcoming and …
The doctors & nurses and all of the staff that we have met, have been absolutely wonderful to us. These people truly care about their patients and have made my husband’s hospital stay from the beginning of his lengthy ICU stay to the very …
I delivered my first born at Doctors Hospital recently, and I cannot say enough positive things about all of the staff members and the care I received while I was in Labor and Delivery. The nurses and doctors were all so kind and …
As a first time mom, the staff and everyone at Doctor’s hospital made everything so easy ! I loved delivering here ! They are very supportive of the mother baby bond and really want to follow your wishes for the best birth experience. …
We arrived at day surgery check in at 0530am. By 0630 I was prepped for Gallbladder removal. ANNA MARIE ,the RN who did my IV was outstanding. Her bedside manor made me feel at ease and she found a vein real quick and I hardly new it was …
Nurses were awesome , very supportive, held my hand, coached me through child delivery, I was very happy with the outcome even though I got rushed to the hospital in labor! They are very skilled and professional. Great group of ladies and …
From the moment, my wife and I arrived at the Hospital, we received the best of assistance and care. All was carefully orchestrated to prove competence and assistance. From the first nurse and injection, all was carried out with efficiency …
I’ve had quite a few procedures done at Doctors Hospital in Augusta, Georgia. Two Knees and two hips replaced a few years ago were a great success. My most recent visit entailed running several tests. All the test were conducted in a timely …
I was running about 10 mins late for my Sonogram and realized I had no clue how to sign in much less where to go. But the ladies at Doctors were unbelievably kind and patient. My Sonogram tech was thorough and answered all my questions to …
The nurses and staff were helpful, friendly and super prompt. We had an issue with my order for my mammogram and the technician worked really hard to get the order fixed so I wouldn’t have to come back weeks later. She kept checking on me …
My visit at Doctor’s Hospital was very professional! The staff from beginning (parking attendant) to Miss Kathy (lead EEG tech) was very pleasant! The visit was for my mother in law and for her to comment on the care that she received …
My experience was very satisfactory! We appreciate the speed of registration& the registration staff members were courteous. The Surgical staff members were all professional, courteous& eased me through my procedures very well! My …
One of the nurses was mean. She showed ZERO concern about my health. All she demanded was that I get up and walk. Thus, I have chronic neck and back pain. At home I take muscle relaxers daily. I told her that I was experiencing muscle …
Absolute joke of an ER. My wife spent almost 12 hours there, never saw the same person twice, never saw the attending physician, and had to literally get out of her room and roam the halls to find a nurse who she could talk to after sitting …
Excellent care, and outstanding staff. Truly felt each staff member really worked very hard to make my stay as comfortable as possible. Thank you?
How can you call an Emergency room that when we have been waiting hours. My son was released too early a couple of days ago with pancreatitis from Doctors & now is back with worse pain & symptoms than when he was admitted.Poor patient care.
Hubby had surgery there and the staff and doctors were wonderful.
BUT if you go to the ER it’s another story. Took us 9 hours to see a doctor, a week before my surgery!!
This use to be the best hospital to come to in Augusta now it is the worst… the er has people here 8 and 9 hours only to not be put in a room but sit in a hallway and not even see a doctor only a nurse practitioner…people are here can’t …
The nursing staff’s care was superb. It would be hard to find a more caring group than Cho, Elisia, Donna and Sam (altho I wouldn’t have minded missing the hourly sleep interruptions to shine light into my eyes). They took outstanding care …
The same procedure was done several years ago, and I have been hesitant to have it done again. Each time always inconclusive. Last time was very tramatic, however this time even though I really think it was the same procedure, the staff …
The wound center doctor refused to follow my doctor’s order. I waiting 4 hours at my first visit. I had a second visit only to be sent back to my doctor. I finally went to another wound center and was treated as my doctor had originally …
The night shift everpersonal were great. I wouldn’t wish my day shift care on my worst enemy. Took hours for me to even know who my nurse was. Then she had no answers to the point where I finally discharged myself and got care at a different hospital.
Dr. Skrwonski (spell check) gave it to me straight!! I told him what I wanted and he told me what I needed to do. I’m doing what he said I need to do and will return back to him for the procedure I would like after I’m healed. He listened …
Every person on staff who worked with me was kind, patient, and helpful to both me, the patient, and my husband. Everything was timely and organized. The whole facility was spotless. Despite the fact that I had been burned, we had a wonderful experience at the Doctors Hospital, the burn center.
Everyone was very professional. The emergency room is the most efficient and the fastest in the area. The drs order tests and procedures while you are waiting so it moves at a faster pace.
Very efficient appointment experience. Short wait, pleasant and knowledgeable administrative and medical staff.
Overall a good experience for a minor snakebite. The staff at the Burn ICU were great! State of the art facility and very professional and friendly staff (Courtlyn). I feel I need to mention an experience in the ER where the nurse …
Pretty sure I got sick before I left Doctors. Still working on sleeping through the night. They pretty much kept me awake. The food was really good though.
They are incompetent. My family has died, they said treated me and never spoke to anyone. Now I brought my friend for a appointment, Then said they didn’t have it scheduled. I brought her last approval put in directly in my calendar. Friend lost c award. Been here 2 hours still not worked in to just check wound at wound center.
This was our first experience with this hospital & it was fantastic! Everyone & everything was so efficient & kind. The hospital is lovely!
This office deserves 5 stars and many more, the center was super clean and organized, the front desk lady was very polite, and the staff were incredible. I really appreciate the support and explanation of the exam process. Amazing service!!
Awesome staff. Kathy. Burn ICU charge nurse met me on the helicopter pad and assured me they would take excellent care of me. That made a world of difference to me. Every doctor, nurse and staff member were very professional and knowledgeable. It has been a great experience.
Took 3.5 hours to get a simple X-Ray. Check in was the major delay. Only 3 people to do all the forms signing and data entry for a waiting room full of people. Once all the paperwork was done, the X-Ray went fast.
8/25/22 Doctor Reddy, Nurse Karen, A young male monitor breathing & Valerie(8/23/22)fantastic bedside manners. They really put my mom and I at ease today. They were positive and allow us to see that there are still doctors/nurses who …
So grateful for the Emergency Room nurses and PA’s that took care of me. These amazing humans work a thankless job and deserve so much more praise than a google review could provide. I also had an amazing team of nurses that took great care …
Very quick. The nurse in the burn unit surgical waiting room please give her a pay raise, she helped this momma out when my son was losing it. She was amazing.
Did a pre-registration the day before my procedure, but when I went to sign in they had no record of it. The procedure was at 11:00, waiting in the lobby more than an hour, this pushed me into their lunch time. So the Nurse came & took me …
My mammogram tech Amy was awesome
It was very unnerving to have awaiting room of men while waiting for a mammogram. I almost thought I was in the wrong place
Overall, I Can’t say how amazing the care and facility was on one of the worst days of my life. The Burn and Wound center night staff was amazing and ensured I was well taken care of and comfortable. My hand doc was phenomenal. Room for …
Danielle and John took great care of me they need paid vacation and a fat raise I will tell all my friends to be a patient at doctor’s hospital thanks
Got labs and everything done within the first hour, they weren’t even that busy, but Waited over 4 hours to finally be taken back, then another hour had passed and I still had not even been seen by a doctor. So over 5 hours there total with absolutely no answers. This ER is awful, seriously don’t waste your time!
Fantastic experience! Entire cath lab staff were awesome and took great care of me!
Everyone was extremely helpful to me. First surgery ever and the staff made it all worth it from beginning to the end. 😊 …
The Wound Care Center has been great, but they need more parking. We came today and I had to park in the middle of the lot in order to get my mother and her wheelchair out because there were idiots parked on the white lines on both sides …
My experience at Doctors Hospital was less than desirable under the circumstances. I had two ER visits within a weeks time and both experiences were different. The first encounter I dealt with staff that were knowledgeable, empathetic, and …
This was my first time here and more than likely will be my last. I sat there and waited to be seen from 3:30 pm to 3:30 am! While having excruciating pains in my stomach! I waited 3 hours for an ultrasound, I never was placed in a room, I …
Everyone in the ER was super nice… Best experience I’ve had in an emergency room.
It was very good. I like the way you sign in, but I wish it had a cross reference to where the patient should be if they come to the wrong area like I did. I was on time but at the wrong location.
Never do reviews but my wife has extreme acute pain and after labs and second time taking vitals………………..4 hours later…. Got here at 4….. its 8:06. Shifts have already changed. We still are here and its 2:30. 🤦🏿♂️ …
The staff was so wonderful to me and my family. They tried to accommodate us the best they could. They found the problem and fixed it fast. I cant say enough good things about this hospital. We also met new friends.
While my vitals were not immediately taken as I was accustomed to in an ER I never felt neglected at Drs Hospital. Their nurses gave great care when seen and their registration process only took about 10 minutes.
My doctor was great per usual but the nurse in charge of giving me my pain medicine after surgery did not perform her duties I was in so much pain when surgery meds wore off and she took her sweet time to talk with another nurse about non …
All of the nurses and PCEs that took care of me were great. Although, I did get Covid while in the hospital. I was admitted for a DVT & PE and wasn’t allowed to walk but the nurse manager, Linda, wouldn’t let my husband stay in the room …
The nurses refused to see us and refused to help my wife in her pain management. Doctors don’t talk to their patients and leave everything to the nurses to explain. Majority of the time the nurses don’t even know what is going on. So …
J enjoyed my experience considering I had whiplash . The staff was obviously overwhelmed with incoming people. Valerie was someone that stood out with her pleasant personality as well the intake and insurance person. Dr. Wynter’s was kind and my dad was had Danielle as his nurse who was top notch. Thank you!
I went in for an X-ray. The check in process was fairly streamlined and straight forward with someone there to guide me through the process. The technician was courteous and made me feel as if I was being listened to. Overall, a positive experience.
It was a pretty typical visit. I was scheduled for two MRIS under sedation I got no information about my copay prior to my appointment. I couldnt get any help. The website for electronic signature go forms wasnt working. I tried to get my …
I would give no stars if I could. I have been sitting in the ER waiting room going on 8 hours now. When I asked why at 10 pm I was told my labs weren’t ready but they were in my app at 8:57 pm. When I asked at 12 what was the hold up room …
I went in to the ER (after 2 days of suffering at home trying to avoid a hospital visit). The only reason I gave 2 stars is because most of the staff (nurses and paramedics) were helpful and caring. The doctor was ignorant and arrogant. …
I had something like a mini-stroke on a late Friday afternoon. Got to ER about 17:30. I was seen immediately by several physician assistants. They ran a CT scan, chest X-ray, and a plethora of blood tests. I then sat in the lobby, …
Nurses and Staff are incredible! Our baby was just born there and the experience was exceptional, baby never leaves the room, close contact with baby at all times. Nurses, lactation consultants, all staff is there to support with any questions you have and make sure all baby and family needs are fulfilled.
The front office nurse was very nice. Our appointment was on time. My problem is that my husband is hard of hearing and has some dementia. I would like to been involved with the results of the blood test and any directions after the pet …
Absolutely zero stars I waited 5 hours in the waiting room and still wasn’t seen there slow and there watching Tik tok on there phones most of the time not cleaning room bathrooms were disgusting ash.
Spent 10 hours waiting for EKG and lab results. I asked if I could just leave at the 6 hour mark but was not able to. Then after 6 hours and 15 minutes I was called to recheck vitals. Something they say they do if you have been there longer than 2 hours. After 10 hours I finally saw the doc for a 5 minute conversation that I was good.
The staff in the endo department are amazing. I usually do not leave reviews, but work ethic these days (everywhere) has been horrible since covid. So every one that deserves a compliment should hear it. Angel and all the other staff in that department…..great job and thanks for taking such great care of my baby boy.
Went in for neck and jaw pain and racing heart rate to the ER. Immediately got me in for EKG and blood work. Had my own room and bed and they talked to me constantly about the steps they were taking for my health and welfare. The whole team …
I experienced excellent care, and compassion as well as exceptional professional, knowledgeable service from the ER staff and the 2nd floor Orthopaedic staff. Thank you all for taking such good care of me after my accident. I recommend Doctors Hospital without reservation!
This hospital is one of the sorriest hospitals I have ever been to. Just a lot of lazy doctors and nurses that tries to hurry up and get you out their face and also disregard your concerns as a patient. I’m very disappointed!
I’m a little late in posting this, but with all the Covid stuff going on right now, I just wanted to take a minute to give a shout out to the staff at Doctor’s Hospital! …
Wonderful doctor very knowledgeable nurses. As good as possible for having surgery.everyone was great.
Michelle in the Women’s Diagnostic Center is an amazing employee. She was professional and friendly and made me feel that she really cared about me as a patient. She was very thorough in her work, doing her best to ensure a job well done. Doctors Hospital is lucky to have her!
I recently had an appointment for a routine mammogram and bone density screening. Both appointments were conveniently scheduled in the same office for the same date. The checkin and registration staff were very friendly and professional. I …
My name is Emily. I was the patient along with my daughter. My experience was horrendous. I have an extensive medical history and the way I was treated in this facility was the worst I’ve ever had. My piercings wouldn’t come out and I …
I haven’t been treated with such kindness and respect from health care providers for more years than I want to count. This was the most amazing visit. They even paid attention to my disability and made every attempt to accommodate me. I am a veteran and the VA doesn’t treat us with care and respect. Thank you.
I was treated so well from the moment I arrived. The valet very nice and the woman at registration was friendly and efficient. Every nurse I met was extremely nice and made me feel comfortable even though I was there for an uncomfortable …
Just left there after being there with my dad all dad in the Er. He is being admitted. All 5 stars of my review go to his nurse tonight… Adrienne (normally works ICU but was pulled to work ER) SHE IS PHENOMENAL!!!!!!!! Please make sure she …
An unfortunate accident by my husband was made a funny accident by your staff. They were so friendly and professional, it made our weekly trips something to look forward to. We were made comfortable at each visit, surgery went well and the …
My husband has been treated at this hospital on numerous occasions. Overall their surgeons are phenomenal, specialists are exceptional, and nurses are good. What needs work is the administration and it’s services for patients being seen in …
The overall doctors are good. But there needs to be a better waiting on assisting patients. The ER waiting area is always crowded but the rooms never have people in there. That’s the whole purpose i thought for having rooms is to take …
Everyone I met during 4 days after having surgery was very professional, friendly, courteous, helpful respectful! Great crew around 268!
It was decided within two hours of my mother’s arrival in the Emergency Room that she was being admitted. Unfortunately, she spent the entire night in the ER. They took her to a room the next day in the afternoon: as soon as she arrived she …
The staff on the Labor and Delivery floor of Doctors hospital are phenomenal. I felt so well taken care of and like a guest instead of a patient. Everyone involved with my C-section was soo encouraging and caring, The nursing staff are kind …
Everyone I dealt with was kind, and did their best to answer questions and assist me . My reason for NOT GIVING 5 stars, I asked if I could get a blanket as I was freezing. Twice. Non given. I also asked if I could have something to drink as I sat in the hallway.
No social distancing, the doctor cut me off and didn’t listen to me or my symptoms, I was prescribed to the wrong pharmacy, i had a fever over 104.3, a broken finger, a headache, and strep and i didn’t get seen for over 6 hours. m
I’ve always loved doctors hospital. But how do you have a patient that was here less than a week ago having surgery wait for 5 hrs and still waiting to be seen! Obviously something is wrong! CT scan was done at 1129 and it’s now 321 and …
I felt very well-taken care of at this hospital. The staff was very professional, caring, and responsive to my needs.
My visit was months ago!
All employees and staff were professional.
Both waiting rooms clean and dressing rooms. I was pleased.
This was my first time at Doctors and I was very impressed with the check-in, short wait time before my procedure and the profession services rendered by everyone!!
This hospital failed to monitor vitals post surgery, when recovery told floor nurses vitals needed to be monitored, and they allowed the patient to sit in urine for 2 hours- 1 hour of which the nurse was in the room: the nurse pushed the button to call for psa 2nd out of 3 calls
Dr. Easters was great. Service was very quick but thorough. The Radiology team was great also. Highly recommend.
From the moment I walked in there were caring and attentive people there to help. Staff were friendly and knowledgeable, and kept me constantly in the loop of what was coming next throughout my care.
A wonderful experience in the Mammography Dept in the green glass building across from the hospital!!! They always make you feel comfortable and relaxed!!! They also provide speedy service with all smiles!!!😊 …
My experience was better than I expected, the radiologist was great explained the procedure, had great empathy for her patient, probably will choose here again
I moved from Atlanta thinking I choice the best hospital for my pregnancy, because I’ve heard so many great things about Doctors Hospital. Labor & Delivery is sooooo unprofessional and understaffed. Keep rescheduling my induction without a update.
Dr Hogan and the entire Doctor’s Hospital staff and facilities were all fantastic. …
Don’t go here unless absolutely necessary. They will not give you any updates and the nurses and clerks talk loudly about patients issues after they are taken to the back. Extremely unprofessional staff. Prepare to wait wait wait while they eat and joke and play on there cells.
The NURSES!!!!! The BEST. 4th Floor East, I was in 432 Bed 1-Nurses Brandon (Good and knowledgeable), Camilla (Hope your pregnancy is going well), LaLa (Food was horrible but thanks for checking on me before the shift change), ALL THE PCT’s (Especially PCT Cassidy). All and every THANK YOU. THANK YOU!!!!!!
I couldn’t have asked for any better treatment.
They were always checking on my needs. Top notch, professional staff.
Everyone was very nice and professional.I had my procedure done and was extremely satisfied with all the doctors and nurses that treated me. I would definitely recommend this hospital.
Melissa was great in helping me get my MRI. She got a warm blanket, pillows and even headphones. Wonderful patient care. Thank you 😊 …
Everything was great the Doctors and Nurses were were great the only issue that my daughter had was one lady that worked in the cafeteria was very rude, my daughter allowed the lady to get away with it, it was a good thing that I wasn’t there, because I wouldn’t have been so nice so
Doctor’s and Staff are the best and friendly. They make you feel less stressed and I am grateful for that in my time of need.
Most of the staff are very unfriendly and can be rude at times! We were asking questions about certain procedures and one Asian nurse in particular ignored every question we asked. I hate to say it, but it seems like most of the doctors and …
The pro procedure thumbs up but the follow-up have your own transportation make sure you pick up your prescription and be clear about where it sent and do not call the hospital because you don’t get to run around
I had a colonoscopy recently at Doctors Hospital! Everyone was so polite, professional, compassionate to my needs! I appreciate great working staff, teamwork!! Thank you!!!
Five stars from me. I was treated with great respect and care. Couldn’t have asked for better. The staff, nurses, teck’s were all very professional. Thanks for your help in need. Ina Horton
The care i received in my recent stay at Doctor’s Hospital Augusta was beyond any expectations I could have imagined. From the sincere care for my well being to the efficiency of the process. Thanks to all!!
Pet scan personnel were excellent. They were pretty much on time and were very good at keeping me informed on the process and where we were in it.
Don’t risk your life by going to this hospital waited 2 hours on the phone on hold and still no answer and tried literally over 20 times to contact the emergency department and got through I even tried to contact the executive director and …
Everything went very well, as usual, with very courteous staff at all steps of the way. The only thing I would suggest would be to text not just the forms to fill out, but a confirmation on the date and time of the appointment. I did make …
I had a terrible experience at this hospital. The Doctor I had in the ER was very rude and I thought was unprofessional. I felt he wouldn’t listen to me. He kept giving me strange looks like I didn’t know my own health. I will never go here again.
I had a mammogram done and the staff was friendly and very reassuring. My appointment time was honored and I was contacted promptly with my results.
Went for a mammogram. Check-in was easy! Waiting area was nice, staff explains everything thoroughly, and they go out of their way to make you comfortable. Would not go anywhere else@
My experience with JMS Burn/Wound Care Center was amazing! Also the Splint Dept Karen Certified Hand Specialist, Joie/RN in ER Dept, Dr Skowranski Plastic Surgeon, the Registration Dept Ms Ava, The Reception area she always take pride in caring for the patients, Ms Peggy RN/ Doctors Hospital a great Team
I was 17 weeks pregnant wasn’t able to walk had trouble breathing , was there for about 6 hours , even people who were white that got there after me went first they actually didn’t put me into the system so I really was just basically …
At the emergency room and while I stepped right outside for literally a second and telling the front desk I guess they called my name and only once I assume bc I came right back in and two hours later I finally ask if they forgot me and she …
the nursing staff was stretched to the limit. The hospital has to rethink how they need to staff. I do not believe that the use of travel nurses is a good one, the difference is pay is so great that it causes resentment,
Wasnt pleased with my hospital visit. Came in at 10:46am and didnt get seen. I left the hospital at 8pm because nobody had seen me. I had been sitting outside on the bench waiting and had been checking in. I told a nurse I would be outside …
The first shift nurse Maria on the surgical floor was AWESOME just her presence made me feel at ease she is truly an asset to the facility. Also all of the doctors were very professional .Dr. Ram rocks 😊 …
I had a horrible experience. I was injured at work and came to emergency room . I sat for 9 hours in the waiting room and still wasn’t seen I left and went else where I will never come to that ER again. I sat and watched in pain and arm …
Got called to the back fairly fast. Nurses was very polite. The only complaint I would have is that though x-rays was taken, I still today feels like lower portion of my back is tighting up.
Entering Doctors Hospital of Augusta was instant service and greetings of smiles with comforting concerns. They were very attending and made me feel secure .
My experience at Doctors Hospital was great! Everyone I met was friendly and very knowledgeable about my procedure. Thank you for the excellent service!
I was in the emergency room for nine hours in so much pain, pinch nerve in my neck my pain was 12 and I was crying begging somebody to help nothing. Dr. Good rich order MRI and I come and they tell my shoulders inch to wide for your …
Fantastic staff and nurses. Dr. Curtis is also top notch. My only sour note is about the furnature in the Day Surgery waiting area. You have a large number of seniors and some physically challedged patients that have difficulty getting up …
This was an amazing experience for the situation that I was going through. I was on 2nd floor burn Tower. Nurses were over the top. Staff who come to mind, Kathy, Larissa, Tiffany, Anna, and nurses on First and Third shift.
Always felt good about Doctors Hospital, Augusta, Ga. in the PAST!!!!! Not sure I’ll ever go again. Went in by Gold Cross on Nov 25, 2022, approx. 2:45 AM, experienced what seem to be a heart attack, intake doctor was good, went to ER …
I am very happy about my experience at Doctors Hospital. I had a hernia that had to be repaired and I feel so much better now. Everyone was friendly and professional!
The doctor acted like she wasn’t concerned about my chest hurting. She kept saying was muscles & prescribed me arthiritis cream & pepcid. How is that going to help? She didn’t treat my pain with care then turned around and had someone call …
Terrible service. I never write reviews but feel like I personally should because I waited 6+ hours to get pain relief from a kidney stone while I threw up all over the ER for hours. There was no kind of priority to be seen and anytime my …
Each person that I encountered was caring and thoughtful. I knew that I was being taken care of like family. From the registration staff to pre-op, then the entire OR staff and physicians, and finally the post-op staff, I am very grateful to everyone. Doctors Hospital is the best!
I always have a very pleasant experience here. The healthcare workers are very patient, very friendly and make you feel extremely comfortable. Would recommend again and again.
The doctors and nurses were fantastic. The ER is the downfall of this hospital. The staff was good but the cleanliness of the ER needs serious new management and attention.
Our son was treated in the burn unit for first and second degree burns. The doctors, nurses and staff are all phenomenal! They took such good care of our son – and us!!
I received the best care possible from the beginning with the pre-registration/ anesthesiologist staff to RNs Ms. Margaret, Ms. Carolyn, Ms.Cindy. Thanks for caring during my procedure and inpatient stay with your facility. Justina Jenkins
Other than navigating to where I would meet up with the Imaging and Radiology department for my CT scan appointment and how patients were shifted back and forth with long wait times at the ER, the friendliness and helpfulness of most of the …
The experience was not good. I was rushed through triage with a severe migraine that I still have. The triage guy was watching a game on his phone! I ended up leaving due to not seeing the doctor after being there for seven (7) hours. The …
My spontaneous delivery could have not been any better! I absolutely loved the Nurse staff for my 2 days I was there, I would absolutely come back for my next delivery/post-partum care along with the delicious food that was served, well done Labor and Delivery!!
Great customer service — I especially would like to thank the young lady who did my mammogram and bone density test. She was honest, helpful, and knowledgeable.
I will never bring my son back to this hospital. The lack of professionalism from hospital staff and medical negligence that could have ended his life is unforgivable. I’m disappointed in the subpar treatment of a patient with a chronic …
ive been waiting in the waiting room for 8 hours and still haven’t been seen. asked for a doctors note because my daughter ran out of diapers and i will get fired without it, yet no one will offer it to me until ive been fully seen and …
My experience since October 31st of this year when I had a mammogram that was suspicious and many other studies that determined I have Breast Cancer, the experience has been most professional I have had with a medical diagnosis. I feel I …
This was an amazing experience!! EVERYONE was so pleasant and kind, their attitudes took away ALL of my concerns about my surgery!!! I pray that God would richly bless each one of them!!
Upon preparing for discharge I notified my nurse that my wound vac was making a constant noise that it did not make during the first week I had it. It also had a leak alarm notice. She looked at it and made the alarm notice go off but it …
We’ve been here multiple times for serious stuff but tonight we got there at 12 because our 11 month old has been puking nonstop and he couldn’t keep anything down it is now 2:30 so we just got up and left the past couple times we’ve been …
Fraudulent charges for services that never happened.
I went to the emergency room, they told me the wait was 6-8 hours to just tell me if I needed stitches, I told them I could not wait so don’t keep me on the …
All the staff was friendly and very caring to my needs. My only contingency is that it took a long time for nurses to come when called and the doctors seemed to rush out of the room before all my questions were answered.
If I can give 0 stars I would. Service horrible. Im from NYC and this was my first visit ever in a emergency room out of state. It was also my first time I’ve been legit racially profiled. I went in at 1pm pregnant with stomach pains I …
Everyone was very nice, but I was in the ER for over 6 hours. I had blood drawn, talked with doctor re: test results, and checked out. It wasn’t just me. ALL the people in the ER had these long waits. All I could figure was that the ER was under staffed, but it was an exhausting experience.
Went to ED last week (evening time:4hr total time, not bad for the amount of people there) & was given medications for an acute issue. Returned to ED for worsening symptoms in less than a week (day time) I waited over 9 hrs the second visit …
This was the worst ER experience I have ever been involved in. They obviously do not have enough people to do the mission. It should not be a standard for patients to wait for 10 hours without seeing a doctor. We ended up leaving and never saw
A doctor.
Wait time for way too long, not just for me, even for other patients. We waited 12 hours. I feel like alot of things could’ve been sped up by combining tasks. Like vitals and triage could’ve been done together. My blood work and IV line could’ve been together. Everything was so spaced out and seemed like so much time was wasted.
I was there in the ER twice recently. I went in with severe abdominal pain, diarrhea, vomiting and had to wait 6 hours to have the doctor say I was diagnosed with food poisoning. Well 2 days later I was back in the ER again with the same …
If I could leave no stars, I would. This was the absolute worst and most time consuming hospital visit that I’ve ever experienced. I waited 8.5 hours in the emergency room to be seen for chest pains. While I was waiting in the ER with 50+ …
I was treated very professionally and with utmost care and concern by the Speech Pathologist Kei-Kei Johnson and Tyanna Carter the ex-ray technician on duty the day I had my swallowing test done. Also the radiologist was very quick in …
Everything went according to plan. The nurses in Surgical prep were very nice and efficient (thanks Marjorie). Reception was easy and quick. All was good.
I was scheduled to come in for an induction at 0830 but got pushed back to 1145 that night (which was a bit frustrating). The labor and delivery travel nurses were awesome (Kay & Lara) but most of the postpartum nurses weren’t that helpful …
Came in and 4:45 am there was only 1 person there and wasnt seen until 9:45. Mean while unable to control a bleed and in need of x rays. If its a real emergency I recommend driving another 10 miles to the next hospital. Maybe you will be seen
I was in the ER on Thanksgiving night with a kidney stone. I was tended to immediately. Jennifer Caputi, the PA, and Alaina, the nurse, were amazing! My pain was off the charts when I arrived and they immediately took care of me to get the pain under control. I’m sincerely grateful for them!
I presented to the ER post-op with possible DVT. They were not busy, no traumatic emergencies that were overwhelming their abilities, yet it still took 4 hours to get an ultrasound done. When care was finally offered/done I had no complaints.
Terrible that’s how it was. After being admitted I was in the e.r close to 24 hrs. Transferred to another room . That wasn’t the worst when they transferred me to the second room in the e.r I was in the middle of a blood transfusion. …
HORRIBLE!!! Went in with a infected abscess tooth. The doctor told me they would send me something home for pain. Because that doctor left the other doctor wouldn’t do it cause she didn’t see me. …
The care was excellent. Only one complaint. Because of my pain level, the nurse told my wife to go home at about midnight and to come back in the morning to get me. However, I was the last patient in recovery and the nurse called my wife …
Had a mammogram at Women’s Diagnostic Center. Everyone was so caring. The tech who did my mammogram was very caring!!! Best experience I’ve ever had.
My experience with Doctors Hospital was very good. The check in representative was nice and explained any questions that was asked. It didn’t take long time to be called for services and be dismissed.
I must say the staff and faculty were super friendly and helpful the nurses and physicians made my mom and I comfortable and calm our fears mom was having a procedure that we were dead set against her getting but they eased us right on and everything was a success. The facility was clean and ALL was GREAT.
It was my first time visiting the ER at Doctors and it was very busy, but kudos 👏🏽 to the staff for being calm, attentive and taking time to treat people the way they needed to be treated. It was a long day, but I left feeling like I made the right choice to come there. …
I won’t go into great detail of my 3 days at Drs hospital, but instead give a brief summary of the excellent care I received at Drs Hospital of Augusta. I’m from WV visiting the area to fish lake Thurmond. I came down with acute …
They saved my life on Dec 19,2022 the ER staff was great. Not to forget the staff on 2nd floor and even though they were short staff and had different nurses pulled they still did an excellent job. Thanks a million times
Grossly understaffed ER department. I know there’s a nurse shortage for years now and COVID-19 did nothing to help, but the complete lack of care I received was really upsetting. Triage went well but my blood vials were unlabeled so I …
Carmen was great! My appointment was at 7:45 a.m., I didn’t get my results until 3:35 p.m. having to wait all day putting things I had to do on hold. The online check in I couldn’t click on to fill out the paperwork.
Waiting for over 12 hours to get my crushed thumb stitched . Had to wait behind people in ER with sinus infections and minor issues. Why are patients with thumbs hanging off not a priority over sinus infections and minstrel cramps. Health care at its finest !
Went to the emergency room after I went to an urgent care center 2 days prior. I had taken a fall and urgent care nor I realized how serious it was. The staff at the emergency room took great care of me and made sure I had a follow up appointment at the trauma center. On the mend now.
I was treated very well. Staci is an amazing nurse and was so was nice and informative during my overnight stay. I was in good hands and I truly appreciate the level of care I received.
The worse experience of my life. I went in with chest pains and was there twelve hours. They were not taking care of me for those hours. Most of the time I was sitting in the waiting room.l waited for two hours for someone to draw my blood …
The CARE I received was totally outstanding!! The hospital was pretty full of patients and nurses and care teams did an amazing job spreading themselves to take care of everyone’s needs. …
It’s a great hospital. The staff are wonderful. The nurses, anistigiologists and doctors are very nice and friendly. Very caring and asks the right questions and let’s you know everything to expect. I love this place.
Great service at Doctor’s Hospital! Staff was very friendly and knowledgeable. Staff explained each procedure and informed me of what they were doing each step of the way. Highly recommend this Hospital.
I went to this hospital because I was in a car accident. This hospital had no system in place. My visit to the ER lasted 5 hours. The whole time I was there, no one knew what all was done for me. I was not seen by a doctor. It was not until …
The staff is always friendly and so their best to provide a comfortable visit. My doctor is the best I’ve ever had for delivery. The couch beds for spouses during delivery could be more comfortable.
Wonderful experience in labor and delivery. Clint, my nurse anesthetist, provides an incredible epidural. Victoria was my labor nurse, and I felt like she treated me like family. My OB team— Dr. Hall, Dr. Phelps, Dr. Wilkenson— we’re very …
Having a mammogram at Doctor’s Hospital is a smoothe experience. The scheduling is easy. The staff are kind, knowledgeable and helpful. The procedure is quick and so are the results. And your past records are available without hassle.
I was admitted into the ER on a code Sepsis and stayed 5 nights. It was a very scary and vulnerable time and every nurse, doctor and tech made me feel like I was being taken care of with no question. I was so sick and appreciative of everyone who helped save my life.
There was an extremely long wait. (7hrs) I would have been fine waiting had I not been told by the triage people (I’m guessing that’s what they’re called) that I was on a “fast track” list because I came in for something they could fix …
Excellent hospital. Staff very cordial. Pleasant to work with. Have your best interest to provide best care. The pre and post nurses for surgical procedures. Quite involved. Surgery nurses and team outstanding.
To Doctor’s Hospital, I say thank you To the professional staff in their respected positions great team and teamwork, from chair to bedside manners at Doctor’s Hospital, for taking very good care of me in my time of illness. Everyone in …
The ER visits was very long (over 4 hours). I am not sure who order my test but they order the wrong test for examination. The doctor came in telling me someone else problem. They sent results to my doctor and of course wrong test was …
Most members of the staff were so kind and caring. The only issue I had was when I came out to recovery from back surgery, I was in a lot of pain and crying and the nurse that was taking care of me told me that I should stop crying or the …
From the moment I was wheeled in to the ICU Trauma unit i was treated with total professionalism. I had the greatest nursed that anyone could ever experienced in a hospital. I was very pleased and will always speak hight of the care that I received in your hospital
The staff was extremely professional yet personable. Carmen put me at ease during my second round of films. Elizabeth greeted me and sat with me until it was my turn. They turned a stressful visit around for me.
It was absolutely horrible!! I will never go back. I ended up in the ER 12 hours. They gave me a breathing treatment never came to see how I was doing. I had to ask for another one 6 hours later. They didn’t use the rooms for …
My surgery was the greatest experience ever. First surgery I ever had in my life. The nurses were top tier. I felt very confident in my healthcare workers. Definitely my favorite hospital at this point!!!
Trash. I spent an hour whimpering in a bed only to be told that my choices were general anesthesia for an abscess or going home and trying antibiotics. This after the doctor couldn’t even be bothered to introduce himself or actually put a …
Very pleased! My dad came to the ER section and was seen within 1-3 hours. Way better then waiting at AU for 12+ hours. He was emitted. it took a little while to get him a room (which is fine bc they are booked) his nurses and drs here are …
I had to wait 6 hours before an exam room was offered. It was a miserable experience. CT was done without contrast. Later I was told the reason for no contrast, due to no IV access. The nurse stated that it was a long wait for the IV team …
Excellent service. The nurses, everyone from the one who prepared me for my surgery to the last one who gave me the papers to go home, were great. I felt like I was in a hotel, not a hospital. Thank you
I was checked into a room that was DIRTY no one ever cleaned it until I said theirs trash on the floor and the bathroom haven’t been cleaned. I stayed in the ER for 8 plus hrs. before I was seen and on top of that I stayed in the ER two day …
I recently had a C-Section procedure here. My only complaints were the lactation consultant barely visited me enough to assist with breastfeeding and my poor baby starved the entire visit. Screamed her head off because of hunger and me …
Doctors ER under the direction of Dr. Newton is the best & safest place to be after an accident. His trauma staff was the kindest, most thorough bunch of professionals I’ve ever seen. I felt like I had been checked out from top to bottom. Thanks for making an unpleasant experience much more tolerable for this scared lady!
I did not have a great experience in the ER at Doctor’s. The staff was disorganized. The nurses did a good job with being responsive and thoughtful; however, the physician was rude and inconsiderate. He did not even take the time to check my vitals or listen to my concerns but started to prescribe narcotics.
Some of the ladies in the waiting room were upset about the wait, because they had been called to come in earlier than their initial appointment time and were still waiting. One lady argued with a nurse and stormed out, so tensions were …
I was disappointed. I’ve been in this Hospital before and the care has fallen off. Even case management wouldn’t help me. A church member call to see if there was any kind of help I could get at home and the case management person suggested …
If I could give this hospital 0 stairs I absolutely would, please do yourself a favor and find a different emergency room. I came to the ER December 28th, after several days of severe abdominal pain, nausea/vomiting and dizziness, and …
Getting in the hospital is a nightmare. I had to wait in the emergency room for 32hrs. But once I was there and this being my 3rd time for the same issues from my surgery and got to stay on the 2nd floor it was awesome. You got to fix that …
Every person I encountered @ Doctors appeared very happy and extremely helpful. Michelle, my ultrasound technologist was very pleasant and efficient. She made me feel quite comfortable.
Once I was taken back for an X-ray I was placed in Fast track, apparently nobody knew where I was so was left there for quite a while before I finally asked and they were clueless. Orders were placed by the MD and it would take another hour …
Everything with my experience with the wound care team was great. This was my first visit. I was referred to the burn center from my hospital in South Carolina after burning a portion of my palm at work. 2nd degree burn. Everyone was very nice and helpful. I went in on a Sunday morning and was in and out pretty quick.
I came in at 5:04pm complaining of chest palpitations had to sit in the hallway near tge ER until 4:45am still not explanations or treatment for what I was going through. CT technician had to ask a nurse from trauma to start my IV line just …
My first experience was due to third-degree burns on my hands due to cooking accident. The staff from the receptionist to the discharge nurse after postop were amazing. The nurse in the exam room was the most reassuring and friendliest …
When visiting from out of town and injuring my wrist while ice skating, my daughter took me to the ED at Doctors Hospital in Augusta. I can only say wonderful comments about my experience. All the staff: registration, triage, X-ray and Dr …
We had to drive 3 hours to the Burn Center every week and all the people we have encountered at Doctors Hospital Burn Center have be absolutely fantastic! The facility is great, the people are way better! Thank you for making a bad situation just a little bit better with your warm and genuine care.
The staff are very professional. They listened to me, and made me feel like I was going to be fine in there care. I am looking forward to seeing the staff again for my upcoming surgeries. Thank you Doctor’s Hospital for your help.
I checked in to the ER with a large kidney stone I had to keep coming back in for. It was my 3rd visit in a 4-5 day period. I was in extreme pain, and I let them know I was uncomfortable. 4 hours later I was in the waiting room still, and I …
I went in to get an ultrasound and a mammogram and the nurse told me they will not do the mammogram on me just for the simple fact that I’m only 22. Even after I told her that cancer runs in my family and then proceeded to put her hand on …
Every staff member I encountered was professional, compassionate, kind and attentive. My only negative experience happened in the days before my scheduled procedure, when I received 3 separate phone calls requesting advance payment, in …
We are so glad we entered those doors!! We couldn’t have been treated better or more promptly. The staff we interacted with were so helpful and well informed. The doctor gave us so much information, helping us understand our situation and …
Our recent visit to Doctors Hospital was excellent. We entered and saw the clerk, paid our portion and went to the waiting area. We were called and was seen by nurses and nurse practitioner and Dr. Lim. Our appointment went well and was pleased by all whom we were seen by. I feel we were handled professionally.
Excellent care during my recent mammogram. From check-in to finish, each staff member was friendly, efficient and knowledgeable. It was easy to make an appointment and I will definitely be using this facility in the future.
If I could give more than 5 stars I would- My son has been in the burn center ICU and the nurses and surgeon team has been nothing but wonderful in providing excellent care to my son, and answering all my questions, and to a few of his most …
Staff was amazing very kind and consider. The ER wasn’t packed at all so they took their time and did a thorough analysis of my situation/condition. The CT technician was amazing. She put a hug smile on my face. Sorry I don’t remember her …
I recently had an Endoscopy. The care was impeccable — from the front desk to the exit of my visit. Very clean (thank you Housekeepers!). Loved the nurses who cared for me, Dr. Waller (eye candy for sure! Who wouldn’t feel better just …
All of the nurses and staff were very caring and attentive. Checkin was easy and organized. I was able to talk to the anesthesiologist and Dr performing my endoscopy and he talked to me after the procedure. I was very well taken care of!
I understand ERs don’t operate in order of arrival, but I was forgotten about, in tons of pain, and left in the waiting room until I got up and asked to be seen. I was also misdiagnosed, given heavy drugs that I didn’t need, and had to go …
I was so nervous coming in for my first mammogram and hearing the stories about it was nothing compared to what I experienced. The Lab tech and Mammogram tech were sooo sweet and honest about the process. They put my mind at ease and there …
Waiting for an admission hospital bed in the ER was not fun. I was in a lot of distress and could have had a more private area to vomit profusely. Once I was put in a more private ER bed, the hospital staff and nurses were great. Once I was …
I have come to Doctors Hospital quite a few times now and can say that it has been a great experience each and every time! the check in process is quick, no long waits after check in, the staff is amazing, and always friendly. I do not dread visiting Doctors Hospital when needed for my medical care.
Doctors Hospital ER….OMG…I came in…waited…waited…waited was in a great great great deal of discomfort that I asked them to fix me or shoot me. It was horrible and you just wait your turn. Hours of misery to just sit. Asked for …
I loved my experience! Every nurse I had was hands down AMAZING! I felt empowered, validated and most importantly I felt safe…my only complaint is the lactation specialist wasn’t any help and I left not knowing or understanding a good to bad latch or different breastfeeding positions or anything.
Everyone we met with and who treated me were absolutely great! They were caring, answered all questions to be sure I understood. The treatment was exactly what was needed, and for me, brought better results than I had been hoping for. I would highly receommend the Advanced Burn and Wound Center at Doctors Hospital in August, GA
Everyone in the Labor & Delivery unit is amazing. I was going to list names, but I’d hate to forget anyone. Thank you to the entire staff at Doctors for making all of my visits go so smoothly. I always feel safe and cared for. Everyone is so kind and attentive.
I was impressed with the care I received at the imaging center. I had to go back for another mammogram and ultrasound after a spot was seen on my first mammogram. Everyone was very compassionate and made me feel at ease. The follow up was very thorough and I’m grateful for the service I received.
The ER PA. Was so wonderful. She really cared about me. She didn’t allow because of servicing alot of the ER patients take her care and compassion away. She explained things to me talk to me about just taking time out for me and she sent …
I had a good visit. Karmen is such a sweet and kind person. She is such a caring person who cares about her clients. Mammograms are not something that I look forward to, but know it is something I must do. She makes the visit much more pleasant. God bless her for being so good to us .
I had a great experience, and that’s saying a lot because I used to dread having a mammogram. The staff was friendly and efficient. I had a 7:45 appointment, and I was back in my car by 8:40. My technician was very sweet and shared that …
The worse visit I ever had. I use to prefer this hospital over others but my recent visit has taught me better. I was at the er with my sick son for 10 hours. It took hours to get called back just to do his labs. Then once we finally …
Every nurse & Doctor was attentive & caring. I felt like they actually cared about baby & me . They were gentle & polite. I had a wonderful experience. I will definitely be delivering the rest of my children here.
I wanted to recognize Mary, the person who was checking everyone in. Even though it was extremely busy, and some people were being pushy and rude to her, she was ALWAYS genuinely pleasant and courteous to everyone. She was definitely …
I went for an appointment and when I arrived, my appointment had been canceled. No phone call, no text message, no email, no nothing…I took the day off of work and drove over 50 miles round trip. I was very upset. I called my doctor and …
Everything went really well and timely. The nurses and doctors were all attentive and informative. None of them ever seemed annoyed with our questions. The procedure went as expected and I was on my way home in the time anticipated. Very personable and professional.
I went into the Women’s Diagnostic Center for a mammogram. It was probably the best medical appointment I’ve had in a very long time. The ladies were very caring and helpful. The entire process was explained to me in detail and what to …
I am highly disappointed.
I was injured and burnt at work with second degree burns. Our medical centers did not feel comfortable with tending to the burns so they sent me here. …
I was very impressed with the friendliness of the staff. Everyone seemed to know what they were doing. My anesthesia team was top notched. The care I received while I was there was very good. My nurses were very knowledgeable of my …
The front desk lady (cannot remember her name) in the MRI clinic (women’s health) was the sweetest thing. She was so polite and helpful. The MRI technicians (there were two of them) were also extremely polite and respectful the entire time …
One week ago today I made the biggest mistake, in regards to my husband’s health care. Let me start by saying we have been using doctors hospital of Augusta for over 20 years. My children have been taken to the emergency room there, my …
This is the third time that I’ve been seen at this facility. The staff here are great, I see how they are with other patients and how they show that they genuinely care. The young lady that did my mammogram was super sweet and informative. …
My experience at Doctor’s Hospital was amazing. The staff, from registration to the doctors, were so friendly, courteous and always had a smile on their faces. …
I was given excellent care during my visit at Doctor’s. In every department I was given awesome care. The nurses was very attentive; they made sure me and my husband were comfortable. Doctor Taylor was also great in the care she gave me. I …
Arrived at my appointment 40 minutes pre registered on line. They gave me a pad to fill out and to let my doctor know i was there. People that had arrived after me with 8 and 8:30 appointments were being taken back before me. I finally had …
They took excellent care of my mum, I had no worries while she was there. The Nurses and Doctor’s were wonderful. I just wish the admissions process was faster (took 2 days before she had a room) but, I understand it’s crazy these …
This is for the care my infant was given in the ER on 8/4/22 I couldn’t be there, so my husband took our baby in. He described to me that the ER waiting room was so crowded that people were waiting outside. …
My experience with Doctor’s Hospital was awesome. The staff made all the difference. It is apparent that professionalism, respect, and most importantly sincere care and concern for patients matter to them. The atmosphere was welcoming and …
The doctors & nurses and all of the staff that we have met, have been absolutely wonderful to us. These people truly care about their patients and have made my husband’s hospital stay from the beginning of his lengthy ICU stay to the very …
I delivered my first born at Doctors Hospital recently, and I cannot say enough positive things about all of the staff members and the care I received while I was in Labor and Delivery. The nurses and doctors were all so kind and …
As a first time mom, the staff and everyone at Doctor’s hospital made everything so easy ! I loved delivering here ! They are very supportive of the mother baby bond and really want to follow your wishes for the best birth experience. …
We arrived at day surgery check in at 0530am. By 0630 I was prepped for Gallbladder removal. ANNA MARIE ,the RN who did my IV was outstanding. Her bedside manor made me feel at ease and she found a vein real quick and I hardly new it was …
Nurses were awesome , very supportive, held my hand, coached me through child delivery, I was very happy with the outcome even though I got rushed to the hospital in labor! They are very skilled and professional. Great group of ladies and …
From the moment, my wife and I arrived at the Hospital, we received the best of assistance and care. All was carefully orchestrated to prove competence and assistance. From the first nurse and injection, all was carried out with efficiency …
I’ve had quite a few procedures done at Doctors Hospital in Augusta, Georgia. Two Knees and two hips replaced a few years ago were a great success. My most recent visit entailed running several tests. All the test were conducted in a timely …
I was running about 10 mins late for my Sonogram and realized I had no clue how to sign in much less where to go. But the ladies at Doctors were unbelievably kind and patient. My Sonogram tech was thorough and answered all my questions to …
The nurses and staff were helpful, friendly and super prompt. We had an issue with my order for my mammogram and the technician worked really hard to get the order fixed so I wouldn’t have to come back weeks later. She kept checking on me …
My visit at Doctor’s Hospital was very professional! The staff from beginning (parking attendant) to Miss Kathy (lead EEG tech) was very pleasant! The visit was for my mother in law and for her to comment on the care that she received …
My experience was very satisfactory! We appreciate the speed of registration& the registration staff members were courteous. The Surgical staff members were all professional, courteous& eased me through my procedures very well! My …