Doctors Hospital of Laredo

Doctors Hospital of Laredo

Laredo Physicians Group offers comprehensive primary and specialized care to residents of Laredo, Texas, and the surrounding region. See more

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Doctors Hospital of Laredo Reviews ( 199 )

  1. (Translated by Google) They are irresponsible. The results of the tests of the famous virus have them in 24 hours. But if you take the exam on a Friday, they make you wait for the results on Monday. You call for the results and they tell …

  2. (Translated by Google) The truth is an excellent service, the nurses are very efficient, thanks for the good service they provide, I was very satisfied with the attention of the nursing staff, thanks. …

  3. (Translated by Google) One star is a high rating for this hospital, I took my son (1 year 8 months) for respiratory problems and fever, he arrived at the emergency room and even mentioning that they left us waiting for 1 hour in the room, …

  4. (Translated by Google) Excellent and fast attention, very friendly receptionists and the technician gave me good treatment and understanding at the time of the BD study. He attended me and helped me, due to my age, to easily access the …

  5. Doctors hospital is blessed to have a Crew like the crew from IR Dept. Which includes Dr Ching, Fred, Joe and Gabro!! They really have educated me on my illness, I’m very glad I’ve got them in my corner!!!

  6. Upsetting experience! Don’t go to this hospital. The staff needs training in dealing with patients. Registering days in advance to have bloodwork done is a waste of time. On the day I was scheduled, I went to the lab knocked on their door…a …

  7. My experience at Doctor’s hospital was very comforting. All staff from the morning, especially my nurse Selena and my doctor were very helpful and attentive. Even the graduates that were on standby were at the ready for any request. After …

  8. The service in this Hospital sucks it looks like I might be having a miscarriage and they haven’t even done anything I have already been here 6 hours and still nothing

  9. If I could give a zero rating I would. I am a Nurse Practitioner and was an ICU nurse for many years before that. I was extremely disappointed with the care provide by the doctor who barely even examined me. They did almost nothing for me …

  10. Arrived at 2pm so they can remove my son’s stitches from a laceration. Approximately 4 patients in front of me. I walked out after 2 hours since apparently they care more about attending CBP detainees first than US Citizens. Luckily I’m …

  11. Alittle to slow at Registration for being a Saturday but at least we got that out of the way and made it to Radiology for my son’s X-rays. The lady from Radiology, Tech RAD, Gianni was super fast and very friendly… Five Stars ⭐⭐⭐⭐⭐

  12. I cannot be more thankful for the emergency treatment I received at Doctors Hospital on 5/20/19. Rosa the Charge Nurse and Jaime the RN as well as the attending physician Dr. Zurita were my heroes/my rock stars that day!! From the moment I …

  13. is so ridiculous that there no people in the waiting room of the ER and they make u wait an hour and the put u in a room and u have to wait two to be seen. it suppose to be FD fast… wow….

  14. The Dr that “helped” made it seem like I was making up excuses to not go to work so rude , would NOT recommend going with her unfortunately my Dr was not in to see me so Dr Ghandi was there as a step in and she was a BIG NO!

  15. These people doing registration nombre just talk and talk I was only there for quilt and the only one there and they talking about get a number have a seat while these people just there talking away 😠 need new people …

  16. I consider this institution a great part of living in Laredo. They always try to make things right and give an individual the best they have to offer.

  17. Who ever is saying sorry for your experience. We will send it to the right department. That’s all you say but you don’t give any answers. I was going to go to your hospital for my heart I had a value put in I might as well die. In the street because you can’t give straight answers.

  18. Got here by ambulance. When I arrived they told the guys where to put me we get to the room a nurse in there sleep and didnt want to leave, so I got another room I told them everything that I was there for they really didnt care to much …

  19. So horrible. .. Been here for 16 hours, got admitted with 2 life threatening conditions, still haven’t met my physician. …. No clue who it is. And nurses are trying to play God. …

  20. I HAD AN AMAZING AND TIMELY EXPERIENCE… EVERYONE WAS FRIENDLY AND VERY HELPFUL THRU THE PROCESS…. IM FROM GEORGIA AND GOT SICK ON THE ROAD WHILE TRAVELING WITH MY HUSBAND..I HAVE BEEN TO MY LOCAL EMERGENCY ROOM IN MY HOME TOWN (CENTRAL …

  21. I’m usually not one to leave reviews, but i could not just let this go. My father checked into the ER AT 3AM with influenza and pneumonia. He is coughing up blood and in 10.5 hours he has yet to be seen by a doctor. The nurses have been …

  22. My sister was here because of cancer, we were so close in losing her because of the poor judgment from the people that are in charge there. Thankfully she was transferred to Methodist hospital in San Antonio, where in just 2 weeks she’s doing way better. Don’t trust them nor their procedures!

  23. Just to talk about my experience, I only went to take a chest X-ray once. At that time, I paid in cash, and ended up receiving endless bills after more than 2 months.

  24. Person at window at medical records department very rude. I wanted to ask a question but I guess she was done before me because she just turned off speaker assuming I was done and turned down to her paperwork before I could say anything so I just walked out. She didn’t even give me a chance to say thank you.

  25. Horrible Horrible hospital. Do not take you family here it is a death sentence. The doctors are wonderful. Unfortunatly the nursing staff and assistants that this hospital has employed to act of behalf of the doctors are horrible. They lose orders and neglect patients.

  26. Yea they help you out quick and I like the doctor that helped me out when I went it’s the stuff they don’t tell you that get me upset I got my bill and read you can do a payment plan so of course I call well wait 20 mins no answer called …

  27. My husband and I were involved in a car accident, the staff were very quick and everything was done professionally I’m more than great full for everything they do, inspite of this horrible virus. Thank you all for being there helping others. 🙏🏻🙏🏻 …

  28. I have called more than 3 times from Houston trying to see if my relative is there and they keep hanging up my calls!! This lady rude af!! I hope she doesnt have to look for a relative one day.. heartless people 😢 …

  29. The nurses are what make a hospital and 9 out of 10 nurses here are true angels. I would not have changed our nurses for all the money in the world. Thank you.

  30. DO NOT COME HERE! Rudest nastiest nurses possible! They don’t care if you’re in pain, they don’t care if they’re lose your food, they really don’t care about anything STAY AWAY!

  31. The nurses are of no help. I asked for pillows and towels so many times and they never came. The nurses never answer the phone calls and seem very rude. I was not here by choice, but will deny coming here again.

  32. I called to check up on my dad who was in a big rig accident ,while I waiting to be transferred to my dad a nurse yelled in Spanish “ when are they going to pick you up”! They are in a hurry to take patients out.Worst part is the emergency …

  33. I am dealing with this hospital as I write this. My mother was admitted on Sunday and we are now on Tuesday and no doctor has seen her. I don’t even know how this is possible. Are there no regular doctors that do rounds? Is there no …

  34. From the registration process and preoperative evaluation to the actual surgery, recovery period and discharge instructions the process was seamless with everyone being very polite and and very professional!

  35. All of the staff including the doctor we’re very rude to me. No one made an effort to even ACT like they were the least bit concerned and the only reason they have even ONE star is because they got me in and out quickly. I’ve been here …

  36. Dr. Ombaba, Jackson saved my life on Monday, 12/9/19. The care received was on point. Everyone did what needed to be done how & when it needed to be done. I was released with hope! Today is day 4 of treatments & getting stronger. I have an even better perspective of life.

  37. Only because it forces me to put a star. I came to work in this area and this by far is the worst hospital I’ve ever been to. Receptionist doesn’t care to take care of patients, the phlebotomist (if theyre even certified) do not know how to …

  38. There is a very rude receptionist. She was very rude when we were asking about my grandmother.
    I could say so many rude things but I dont use words like that. I couldnt hear what her name was.

  39. I was there about a year & a half ago, for about a month,fever 24/7 the cytomegalovirus was attacking my internal organs!! I was extremely ill at the mercy of these nurses,2 of the nurses were okay, professional & attentive. But the …

  40. Staff was very polite. Treated for what i came in for, not for what they wanted. Clean place. But only one complaint, outside on the sign it said 3mins waiting time. Yet, it took an hour and a half for me to be seen by someone.

  41. Wow I haven’t been to the ER in a while!!! I can admit its alot better now even the timing… I wish I could remember the name of the nurse and xray tech there who treated me respectfully and explained everything indetail. Dr.Umar Zaheer Id …

  42. Nov.26, 2015… While waiting for my girlfriend to be ready to start delivering my baby the nurse would come on to see how much progress she has so far. First time – the nurse checked vaginaly and washed hands within 8 seconds, no joke I …

  43. Waited to get a price for Chest X-ray for 1 hour. They sent me to two different places and no one could answer. The lady tasked to give me the price said I didn’t have to get services here and could go somewhere else. She was looking at …

  44. Very rude staff I understand all medical staff is overwhelmed with this pandemic and they are not aware of most autoimmune diseases but they need to be more professional and compassionate if I could I’d give no stars.

  45. Honestly very disappointed I was hardly given the time of day, I am clearly suffering from a bacterial infection and the doctor and nurses couldn’t be bothered to at the very least consider checking about it just, “COVID? No ok go home”

  46. So I have major right side pain, sickness. First walk in no one spoke or paid attention. This happened to several people. They took a while to call me, I understand its a hospital, ERs are like that. Took me to the triage room. Gave me pain …

  47. Horrible service! My mother is here for a scan. They said she had an appointment then didn’t have an appointment. Bad customer service. Waiting here for over an hour. Mind you she’s weak and 89 dementia. Their taking too long. They say get here within 35 minutes then here we are 2 hours later

  48. This hospital billed me $270 and I’m still trying to figure out why. I never received a bill or a phone call so I don’t even know what this bill was for. I monitor my credit report and found out that Doctors Hospital sent it to a …

  49. Poor service on 1-2-22 I came in to the Emergency room about a little after 5pm there was nobody in the Waiting room I was having severe lower abdominal pain I couldn’t even walk shortly after that a border patrol shows up with an illegal …

  50. Never saw dr. Haber Milton during my visit to see my dad. My dad was rush to the hospital for high potassium and on Friday he was sent home for hospital care and died on Saturday, on Friday they accidentally brought him to my house with a …

  51. I want to recognize Susie Mendiola. This dedicated Lady made sure my registration/ surgery was handled efficiently. Enterprises would not be the leaders they are without dedicated employees such as Ms Mendiola! God Bless.

  52. This is the most horrible hospital I have ever experienced! I came in through the ER and the staff acted like a group of high school students…they sent me from triage to get a urine sample from me and the ER bathroom was nasty someone had …

  53. All staff were great and treated me very nicely. Attended to my needs in a timely manner. Best experience ever above and beyond better than our other local hospital.

  54. So my husband comes to do a test and after waiting for more than an hour to do the test. They tell him that he cant do it because the person who does those test is not available!! Are you freaking kidding me!! What kind of service is …

  55. I was About to go into surgery, come to find out the same anesthesiologist that was with me during my sons birth would be with me today, really nice man I remember he took a lot of photos of baby & me with my hubby. He really put me at ease since I was having a bit of anxiety and nervousness, thank you sir 🙂 …

  56. Where do I begin. This hospital is beyond unethical. Their front end staff to the ER looks like they had their training videos come out of Season 1 of Scrubs. The people here and everybody associated in the medical field need to take their …

  57. Have great people working nurses and doctor awesome just for one little minor thing the nurse that took care of me while putting the IV wrong place left with a huge bruise and also the item they put on arm for checking the high blood pressure was to tight and left my arm bruise. Other than that great service

  58. Our parents left Corpus Christi due to Hurricane Harvey. Our mother fell ill and was admitted last Sunday. She had the BEST CARE during her 5 day stay. EVERY DR, NURSE, AND CNA’s treated her with dignity and respect! Awesome job !!!

  59. The doctors and nurses treating me during my visit made me feel safe and cared for. They helped me feel better and made sure to provide me with anti-biotics for my ailments.

  60. Both the nurse I think her name was Alicia and Dr. Geisel we’re just super everyone was very pleasant professional and accommodating don’t like ERs but the next time I have to go to an ER my preference would be Doctors Hospital …

  61. Our son was born at this hospital and due to a lengthy labor, he was placed in NICU for minor complications. It was a tough experience being our first child and having to see him put in an incubator and off to the NICU with a 2 hour wait …

  62. Our daughter was admitted last Friday as recommended by her physician. Although the staff was attentive to her needs, the stay at the hospital was absolutely horrible. The second floor of the hospital was plagued by ANTS and SPIDERS, lack …

  63. Pretty hard to find a worse hospital than Doctor’s. Terrible attitude from the people in the front. And if it’s a holiday, forget about it, people in the front will treat you worse, like if you ruined their holiday. If you don’t want to work during holidays, find a nother profession you clowns.

  64. I was treated courteously by everyone which made me feel comfortably and at ease. This was from the moment I walked in the hospital to the time I left after undergoing my procedure (cataract removal).

  65. my hats off to the staff at the ER. Although they were short staffed they handled everything efficiently and with the out most care. Everyone from the admin, nurses, techs and Dr. are GREAT. Thank you all for everything that you do.

  66. I’ve always had the worst experience here, starting with customer service, the lady that helps you in the front desk to register is always rude and tends to make faces at you. The system is never updated and doctors orders are always lost. …

  67. The ER doctor and the nurses that attended to my emergency were beyond nice. Ar 2 :30 in the morning I figure they are fatigued and my care would be mediocre but to my surprise, the information they were giving me and the care they gave me was amazing. I can only say… THANK YOU x1000 TIMES

  68. I thanks Doctor’s Hospital for the services provide to me. I felt comfortable with the professionalism offered by the Physician and nurses. I am glad that we have a Hospital like Doctor’s Hospital in the City.

  69. Very satisfied and grateful to have fallen into the knowledgeable and professional care of all the Doctors Hospital team and staff from front desk to surgery waiting area to recovery room they were all the Best Of The Best Thank you from …

  70. So today I came into the waiting area and the person in the admissions area was rude. I understand COVID-19 and all. So I held my tongue, let them check me in for an MRI. I then proceeded to the radiology area where I had to fill out …

  71. Horrible service, there was about 6 to 8 people waiting in the er all in wheelchairs children throwing up and no one had a sense of emergency to clean it up, an elderly man was also wheel chaird in and was bleeding from his ribs, and they just left him In the wheel chair and threw him to the back of the er waiting room.

  72. I took my son with low heart rate to the ER on the South, when they took him in a nurse came to ask questions about his condition, up to then everything was ok, but the the doctor came and he was extremely rude talking to me asking all the …

  73. Unfortunately I have to come here cause it’s close to where I live. I have had so many bad experiences here I have forgotten all of them. The Emergency Room area is a JOKE!! I have seen people bleeding in the emergency room area waiting to …

  74. I went to the Emergency because I was having trouble breathing and had a bad cough for over a week. I was vomiting and was told to go to Doctors Hospital to get tested for COVID. I went, checked in and waited for 3 1/2 hours. I kept going …

  75. Horrible RNs. CNA were compassionate towards patients than the RNs. They take forever to take meds to patients. They don’t respond when patients call them. They are rude and the doctors are not on the same page. The give different results daily. They are back and forth questioning what each other orders. Horrible service.

  76. Paranoid schizophrenic here, 5 stars for the lovely nurse who showed me her face and spoke with me when I believe she could tell I was having an episode, I don’t trust technology and feel like I’m constantly in danger. Very humanitarian was the nurse.

  77. If you’re coming to get blood work done don’t do it here. They take HOURS to get you through. If you’re fasting good luck you won’t be getting out early and this could easily mess up your results. This is the second time they take ages to …

  78. The Doctor and Staff were very attentive and courteous. The service was fast and excellent. Thank you Doctors Hospital of Laredo for such a good experience.

  79. Excellent service this time … very attentive nurses and Doctors…
    the only draw back was the almost 2 hour wait for the MRI results…
    Extremely compassionate Doctor on duty. A++

  80. I came with a relative. They wait hours! In emergency and there are people there who’ve had seizures and they just let them have them in the waiting room like it’snot a big deal. The girl at night at reception is basically just there for …

  81. I had another wonderful experience at Doctor’s Hospital. Even with the pandemic going, nurses and doctors still carried on with their duties with kindness, care and taking all precautions to make my baby and I feel safe. I feel some matters can still be fixed and made better. Overall, still a great experience.

  82. Had surgery yesterday, and although I arrived 10 minutes late, I was seen right way. The registration nurse Diana took care of all the necessary paperwork and made my experience very pleasant. After that Nurse Ginger got me started on and …

  83. How I wish it could be 0 stars. 1 star is far too generous. 1 of the questions many of the doctors & asked was if he suffered with any heart issues, diabetes or high blood pressure all to which my father answered no, because to his …

  84. Spoke to front end registrar and I was sent to the woman’s center to register, there was only one registrar and the line included 4 patients ahead. After 20minutes of waiting and no movement on the line, we went back to the main entrance …

  85. Unfortunately I went when the emergency room was full to capacity that they had no rooms available that I ended up in the waiting area with my IV needle on.
    I do want to mention that I was I was checked within 4 minutes nursing staff are …

  86. I went to this hospital because I couldn’t breath and I could barely move. They told me I was overweight and that was the reason I could not move or breath. I was admitted to a hospital in San Antonio a few days later to find out I had …

  87. Very Friendly staff. Recieved quick medical attention. Since I got to the door female police officer quickly brought me a wheelchair and was very helpful. The nurses and doctor were quick to treat me and made sure to go through my medical history not to give me any meds that would effect my other health conditions.

  88. The nurses really took very good care of me and I loved how they interacted with me as if I was family. Not many nurses do that and I thank God for them. Doctor’s visits via video chat was perfect and I want to thank all of you for getting me better. God is Good all the time!

  89. I had surgery a few days ago and as anyone would imagine, I was very nervous going in. Any surgery, major or not, could have it’s complications, and obviously going in you think you’ll be that one situation where it all goes wrong. That’s …

  90. This is the worst hospital in Laredo, Texas. The staff here just stands around while patients are in need of assistance. They have poor management with poor leadership qualities. No wonder there parking lot is always empty. There are …

  91. My labor and delivery nurses were all amazing! I couldn’t have had a better birthing experience. Although I had an emergency c section I couldn’t have felt more comfortable. My post partum nurses were amazing as well. Maria, a night nurse …

  92. 1 Star as of now. (from mom-Melissa P.)
    Checked my daughter in thru E.R. today @ 4pm. We got an E.R. room by 5ish, they ran labs, cultures, UA, and a CT scan. By 10pm we were told she was getting …

  93. I’ve been treated in Doctor’s Hospital three times this year, 2021 due to numbness in my face, very high blood pressure and tingling on my left arm. Ever since I got in the emergency room, the service has been outstanding; the …

  94. They take for ever to answer in order to make an appointment for a mammogram for my wife. They said that they are going to call me back. And nothing I think I’m going to look for another place so she can have it done somewhere else.

  95. I got there at 2:20 and left around 10:00 pm I had 3 kids with flu symptoms one with high Fever over 102. And she was like that about 4 hours in if I don’t ask for anything no meds would have giving to her they knew she had fever and I …

  96. On a recent visit to Laredo to visit my family member at Doctors Hospital in the emergency room I witnessed a nurse act in a very disrespectful and unprofessional way. Waiting to be allowed to go back into the ER I witnessed this nurse …

  97. 2nd Floor crew were the best
    No issues or complaints on that floor
    They were totally professional taking care of my 88 year old mother. Room 201
    My Hat of and respect o all of them

  98. This is the worst hospital I’ve ever been to. The patient services are inhumane and political. I have covid and was kicked out of my room to have it given to a retired doctor who has a torn gluteus muscle. I had to listen to him whine about …

  99. Waiting time very short. Staff was quick and courteous performing their duties. The doctor was very polite and gave results fast. Would recommend doctors er for quick,courteousness and their professionalism on treatment of the patient.

  100. The place was full but yet the nurse Rosie was on top of me to b check quickly. I had a fall from the stairs n had an wound to my left foot n bang my head on the concrete . They did all sorts of exams n the staff was amazing. Thank u Dr Hospital of ER

  101. Physically it was quite an experience!!! For the most part, I want to thank the nursing staff for their professionalism, comforting and caring manner in which they took care of me!!!!Ladies my hat of to you are the best!!! (This is the …

  102. A hospital always will have patients an emergency I’m guessing the same expecting a long wait on these 2 occasions it wasn’t the case ,I’m thankful for the help from staff and the patience of the workers

  103. Top notch professionalism from check-in, pre-op, surgery, and recovery/discharge. I wish I could remember all names to thank individually but everyone I encountered made me comfortable every step of the way.

  104. I had an eye injury and it took over 3 hours before I was able to see the Dr. Meanwhile, I was in serious pain! But when the Dr finally came, things went ok. When I got there, THERE WAS NOBODY ahead of me, so I don’t understand why it took …

  105. The waiting was a bit long but didn’t bother me at all great service from the nurse and doctor she was so compaction see all our needs definitely nurses are angles on earth love doctors hospital thank you

  106. Went for blood draw waited over an hour to get registered. Very very slow. Don’t know how other places are so fast at registering but doctors Hosp is not. Phlebotomist Connie was amazing with no pain and quick draw on the first try.

  107. My girlfriend is in labor and she needs her embryonic sack to be busted. We are told they don’t know when the doctor will show up since they only have 1 doctor for both hospitals here in Laredo. How unprofessional and bad scheduling. It …

  108. While the process of seeing my loved one was quick and simple, the procedure of diagnosing and treating her was horrible. The nurse that gave loved one shots for pain relief was rough and careless in her application. No Doctor saw us, and …

  109. I was blessed to have been taken care of by amazing md and staff!! I was at ease by everyone from the MD, nurses, cna, radiology, pt and ot therapist, ambulance care and staff! My family’s choice will always be Doctors Hospital!!

  110. I don’t appreciate the nurses having personal conversations about where they want to vacation right in front of a patient who is writhing in pain. Also, this is supposed to be the decent hospital here in Laredo and it took a handful of …

  111. Shout out to the Radiology Team!! I had an ultra sound scheduled, and with a lot of fear I arrived to the facilities. Once in the patient exam room, a guy with an assistant helped me feel so confrontable during the exam. I walked out with …

  112. Ms. Erica and Ms. Pat in scheduling @Doctors Hospital (Laredo, Tx) are truly amazing. They both went out of their way to assist me in getting my appointment sooner rather than later. They showed such compassion and professionalism.
    Truly grateful for everything.

  113. It was a long wait, but that is what’s expected when visiting an emergency room. Overall, the wait wasn’t that bad from 8:10 to midnight, but for all the test and exams that were done, I am grateful and thankful for the staff at the …

  114. DO NOT RECOMMEND THIS ER
    I should give Drs Er no stars I took my daughter in checked in at 6:44Am it was 720Am and they had still not called her in. I mean it’s an Er not a regular Dr …

  115. I rarely provide reviews but this is hands down the best ER service in Laredo. From the moment was Father was admitted the quality of care that he received was superb. The nursing staff and attending physician were amazing at communicating …

  116. Went to the ER for a blood transfusion and had the most amazing ER team take care of me during my time there! They were so busy with so many patients, but still so very attentive of me and my needs! A special shout-out to my ER nurses – …

  117. Yesterday my dad had a bad fall giving him the need for stitches My dad is very sensitive to pain. Thankfully Karen the nurse at the ER knows what she is doing and was able to start his iv without pain. Nurse Karla is so compassionate she …

  118. One star is to much to give to this hospital, if I could give zero stars rating I would. I’m currently pregnant and came in because I’ve been vomiting blood and I was feeling so lightheaded. I asked if they can insert an IV because I know …

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