Convenient medical care for urgent needs. Clinics in Altoona, Johnston and West Des Moines, Iowa. Walk-ins welcome. Virtual visits available. See more
Read More| Sunday 12–6PM Monday 8AM–8PM Tuesday 8AM–8PM Wednesday 8AM–8PM Thursday 8AM–8PM Friday 8AM–8PM Saturday 10AM–6PM |
3770 8th St SW, Altoona, IA 50009
Fast service.
Very slow.
Don’t see Amanda.
Great staff, excellent service!
Great and caring staff – excellent service
don’t go here they lost my covid test results
Physicals should be secondary to individuals who are in the clinic due to illness or injury.
Fast service. All medical and administrative staff were polite.
More worried about their money than helping with an injury. Front staff was not helpful at all.
You guys should rename your business from doctors now to doctors a lot later. Stay away , because they’ll have you waiting forever.
I’ve been waiting an hour now. I see employees walking slowly holding their iPhones not paying any attention to anyone.
Worst care ever. Spend 3 seconds with you and then don’t answer the phone if you have any questions after being seen.
I honestly love it here. No long waits. It’s easy. They listen. Just want you to feel better.
Been to Altoona twice and it has been a wonderful experience both times! Friendly staff and great doctors!
Don’t waste your time. I went in with a sore throat and was told to take aspirin. I could have prescribed that on my own.
I’m truck driver I like that place has truck parking checking in was eazy got to see the doctor fast the lady at the front desk was very helpful the lady who took my vitals was rude she acted if she had something else to do and I was keeping her from it i would go back
This place is very $$$$$ 150.00 to come thru the door an gave me a shot an a prescription its cost me another $105 to get out the door total bill $255.00 for 30 min I feel better tho but Dam it cost me.cash paying customer.
I have never been in and out of the Dr’s office so quick! The fact that my insurance coverage is the same as my regular Doctor is a plus too!
Horrible place for care! I’ve been mistreated for the last time!!! What really burnt me was they wanted to charge me again for a condition they mistreated again….i mean really??? Would highly recommend going somewhere else and not wasting your time or money!!!
Love the Doctors now in Altoona. They are easy to get into and never a long wait. The doctors are great!
Been here waiting for an hour and a half for a drug test for a job and they require you to stay in the lobby and not use the restroom before your test, this place is seriously slow I could’ve used the bathroom 3 or 4 times or more before they finally decide to get me in the back, never will I come back here for anything!
Probably the fastest doctors visit I’ve ever had. I think it took longer for me to get my meds at the pharmacy than it did to get in and out of there.
My appointment was at 113 I didn’t get helped until almost 230. I called the number on the door 4 times and nobody answered.
I have been there twice in the last 8 days. Everyone in that office was amazing! Polite, patient, and respectful.
I would have been a higher star if it wasn’t for the front desk person. Very rude..
when i finally got back to see the medical staff they were fantastic.
Solv app did not work or save time. Had to come back 2 days later and have my ear cleaned out again! The solv app was useless on the second visit!! Get it fixed!!!
The staff had the wosrt attidude and service. It was so bad that I demanded a refund and wouldn’t even let them touch me. I wouldn’t go back if i were paid to.
This place is awesome, had elbow issues for years every Dr I went to said it’s just tendinitis, walked in here, told the the same symptoms, scheduled me an MRI and recommended a orthopedic Dr, turns out I had needed carpel and cubital tunnel surgery and a partially torn tendon. Great staff, very quick
This place sucks. Never go here in your life. The doctor told me i didnt have clogged ears which i clearly did. Went elsewhere and they took care of the problem. Now im stuck paying a bill on work they never even done. What a bunch of …
They charged my insurance $105 for a covid test, then charged me $105 for the “virtual visit” portion of the covid test. Absolute scum, please try to be greedier next time.
I came for a DOT Physical. I was taken care of in a timely fashion and with respect.
The front desk and Jill the Doctor were Awesome!! …
Drive a truck and had to do my dot physical. This place was open on a Sunday and the staff was awesome. Yes had to wait a little bit what doctors office have you gone to and did not have to wait. …
Usually don’t post things good or bad. But just wanted to rave about the treatment that I had there. Not a place I usually like to visit the doctors office. But with their help it made it very easy the staff in front took extremely good care of me!!!
As my boyfriend and I walked in to the front desk we were greeted with aggressive attitude. The lady we walked up to point her thumb at the lady next to her and told us ‘not me’ with more sass than needed. She rolled her eyes and laughed at …
Front desk lady was super nice. Went there because i had impacted ear wax like 3 1/2 weeks ago. All they did was spray hydrogen peroxide with water (which 100% worked) in my ear and i just got a bill for 250 dollars? That’s RIDICULOUS.
Receptionist are rude and unprofessional, waits are longer than expected even when your the only one in the lobby. Each receptionist gives different information each time. Once you get in the back the Doctor’s are nice though.
I went in today for a sore throat , upset stomach, getting the chills. The dr tested me for the flu it was negative. She asked me why my stomach hurt, I said I wasn’t sure but I hadn’t been eating much since it feels upset. I mentioned one …
I received a bill for my visit that wasn’t right. After speaking on the phone with them, they made it right. I appreciated their integrity, professionalism and how they treated my concern! Thank you!!
Took an hour over an hour to see the doctor with only two people in front of me in order of arrival. They couldn’t precribe me anything because the doctor said it was viral but said if I didn’t feel better in 3 days to call her or come back …
The lady at the front desk was super nice even with dealing with some guy who had way unnecessary attitude towards her. But the guy who did my test was horrible. One of the rudest people I’ve met in such a field of work. I was fighting …
I really wish I would have read these reviews before taking my son here!!!! Unfortunately our pediatrician and usual urgent care were already closed for the day, so we decided to try Doctors Now. I work in healthcare and was very optimistic …
I arrived at 1pm for a DOT exam had to wait for person at front desk to get done with a personal phone call to get checked in. Then waited 30 minutes to start the process. The staff was very rude and could care less about the job. After 90 …
Stopped here while traveling across country. Had a sinus infection plaguing me. Staff was very friendly and DR Stilley was great. Took time to make sure i got the proper treatment, explained some options. To date the best walk-in urgent care I’ve ever been to.
Easy, fast, thorough, caring, and even a phone follow-up. What more could a person hope for.
I had a great experience at this office. Meghan the medical provider was kind and understanding. The medical assistant Kristi was great with my son. I’m thankful for their great care!!
Woman on the phone was horribly uninformed, and didn’t want to take the time to answer my questions. I wanted to know if they could perform an IV for my roommate who is suffering from food poisoning, and how much that would cost. She told …
I have used doctors now in Altoona for the last 3 years. Whenever I go in the patient access receptionist and the doctors always listen to what you have to say no matter what your illness may be. They are very curtiest and office is always …
I tried to call ahead to see if I had to do something special because of Covid and it’s recording says that they are taking walk-ins. So I went to the clinic big sign on the door says they are taking walk-ins but the doors locked. When I …
WORST PLACE I’V EVERE BEEN, STAFF ACTS LIKE THEY DON’T WANT TO BE THERE.
I needed a COVID-19 test after two of my coworkers became ill from the virus and had tested positive. I scheduled a virtual visit, and it was straightforward. When the time came for my in-person nasal swab, it was done at the drive-through …
I called ahead and scheduled a virtual appointment for 4pm with a COVID test follow up and then before 4 I received a text saying they were behind schedule and the appointment was pushed back to 4:45pm. I was okay with this and waited until …
Very professional, polite, a clinic that actually cares about a person, it was refreshing to find them giving the Iowa attitude , they are much better than the HACKS at the Iowa clinic. …
Made an appointment for my lunch break at 1140. 1210 still no doctor. When I asked “hey not trying my to be rude here but I have to get back to work, my appointment was 30 minutes ago; am I going to be seen soon?” I got a rude response …
The doctor was hell of rude I told him many times I didn’t want shots and because I didn’t he went one and also kept harassing me and wrote on my job physical refused and but down other notes when my job doesn’t require them! Wrost doctor …