Douglas Neurology Associates

Douglasville Neurology Associates

Our physicians at Douglas Neurology Associates, P.C. offer diagnosis and treatment for nervous system disorders. Among the common problems … See more

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Douglas Neurology Associates Contact Details

  • 4586 Timber Ridge Dr, Douglasville, GA 30135
  • 678-838-2180
  • Friday 8:30AM to 12PM
    Saturday Closed
    Sunday Closed
    Monday 8:30AM to 12PM
    Tuesday 8:30AM to 12PM
    Wednesday 8:30AM to 12PM
    Thursday 8:30AM to 12PM
  • http://www.douglasneurology.com/
  • Linkedin

Douglas Neurology Associates Reviews ( 123 )

  1. Everyone was friendly and helpful. The doctor was very good at explaining what she was doing and why. She answered all my questions with friendly courtesy and made suggestions that no other doctor I’ve seen bothered to make. I was very impressed.

  2. Unable to make an appointment in a timely manner. Left 2 messages, message on patient portal and finally a trip to the office to try to make an appointment. No personnel were in the office but was given the name/number of the office manager …

  3. Was instructed to have Mri office never got back with me never got the results of the MRI of my brain been trying to get in touch with someone for months and months never return phone calls love the doctor -office staff never follows through

  4. very professional, treated me like I was the only patient even though they had standing room only in the waiting area. Took time to explain my problems and how and why I needed certain changes in my care.

  5. Dr. Z is an good Doctor.
    A couple of girls infront office staff leave much to be desired… The last thing you want…especially when you are ill… is poor service…K**** was far too …

  6. No longer excited about visiting this office I posted a positive 5 star review but take it back… I should have waited to see how I was treated after the facts. I’m glad I’ve been diagnosed properly but this office needs to properly train …

  7. Will not return my phone call, been trying to get an appointment for several days. There voice mail says to leave information for appointment and someone will return call, never happened. I have called every week day since the 1st, leaving …

  8. Dr Charpentier seemed nice and thorough but office staff is unprofessional, horrible, and useless. They insisted that one of her tests could ONLY be done in the Austell, office and gave us directions to it, even after we asked multiple …

  9. It was ok 1 of the nurses came back in the room & could not get the point asking if it was my real name if it was my real address & if it was my real date of birth 1st of all I know my name I have had it for 58 years I lived at the same …

  10. Dr. Natarajan is so sweet but she works for a horrible practice!! If I could give this practice zero stars, then I would! Do not go to Douglas Neurology, find somewhere else please! You will have extreme difficulty getting a live person on …

  11. The office staff are unreliable and do not do their jobs. You will never get to reach anyone on the phone. My husband was suffering from migraines and was referred to Douglas Neurology however they difficult to get in touch. They do not …

  12. This doctors office staff does NOT care about its patients. I am 8 months pregnant and having recurrent seizures and they have lost my FMLA paperwork twice. Ignored insurance requests for information regarding short term disability, and …

  13. This has been just a horrible experience. The staff is impossible to reach, all I want are my test results and I will never set foot in this medical practice again. I have never experienced anything like this in my life. There is absolutely no indication that they care about your health or wellbeing.

  14. I’d give zero stars if it were an option. Most of the staff members that I have dealt with (this does not include the doctors) have proven to be either incompetent and/or extremely rude. There doesn’t appear to be any communication or …

  15. Great staff, great Dr. I went to the Hiram office. Dr. Charpentier and his office staff were awesome. Never did I feel uncomfortable or nervous. This is my neurologist from now on.

  16. I was seen timely, checked in immediately, Dr. Natarajan saw me and spent extra minutes to my concerns…she’s such a wonderful, caring, professional. And so are her support staff.

  17. I love Dr. Natarajan. She goes out of her way to explain things and answer my questions. She’s awesome. Her staff is ALWAYS friendly, chatty and thank God for a sense of humor. Not cold.

  18. I am a new patient to Douglasville Neurology Associates. The day prior to my 1st appointment I was called and told that my appointment would have to be virtual due to Covid exposure, which was understandable. Given that the appointment …

  19. Visit went well; however, upon arrival I was informed it would be via FACE TIME visit, and I was forced to wait for a long period of time (was not informed when appointment was made that it would not be a in office visit).. …

  20. Dr. Charpentier is amazing….he has helped me with my headaches and fivebramalgia. He is kind and he is so smart. He helped my neighbor, ziggy with his alcohol caused dementia…something called weirniekees something or other.if you need help for your nerves, this is the doc to see.

  21. Awesome service from the front desk, to the nurses, & the Doctor!! Nothing but good things to say. Always very helpful, friendly, kind, respectful, knowledgeable, and one of the most important the entire staff listens to the patients.

  22. Dr Zdonczyk is professional and very knowledgeable. He and the entire staff are so welcoming and helpful. Every visit has been a great experience and helpful. Thankful for this Medical Team.

  23. My appointment was at 1:30 and at my appointment time I was told i could not see the physician because I had an outstanding balance. I haven’t received ANY bills, and I feel like this should have been taken care of when I made the …

  24. I like my doctor. But there is some kind of communication breakdown between the Dallas Ga office and my pharmacy. Every Time I need a med refilled its a 3 day or more ordeal to get it done.

  25. Doctors were great. The billing office not so much. Can’t talk to a live person and will not call you back to answer your questions. They said an appointment was confirmed. I called twice to speak to someone over their message system and …

  26. We love this office! They are so kind and helpful. They are patient with my son and make sure to explain everything so that he understands what they are doing and what is going on with him. Dr. Zdoncyck is so thorough, knowledgeable, and …

  27. Love going to see Dr. Charpentier He is a great with my migraines that I have been suffering for over 10 yrs now. The staff at Douglas Neurology Associates is super friendly and efficient. I sign in, check in and get called back to see the Dr. in a timely manner. I next to never have to wait around.

  28. I couldn’t have been happier with the visit! Dr. Charpentier is my new hero. He actually listened to all of the trouble I have had with previous medicines and United Healthcare just trying to get medications and he came up with a solution in minutes. I WAS THRILLED!! 10 stars. 🙂

  29. Dr.Natarajan has been my Neurologist a very long time.I was in the office today for my appt.She is an Amazing Dr. I have moved to Alabama and the Drive is 2 hrs.to get here.So she is well worth it. She is so intelligent and really knows …

  30. Dr. Charpentier is a doctor who really cares and is genuinely concerned. He spends the time to listen, present options, diagnostics, treatment plan, answers questions, Is excellent with elderly patients! He doesn’t give up! My wife has been a patient for over two years and my father-Inlaw for over 5 years.

  31. The wait time to get into a room is ridiculous. Appoint was at 1030. Was asked to arrive 15 minutes early. Arrived at 1015. Was not called back to a room until 1115. Did not see the Dr. Until 1140. Totally unacceptable. This is consistent

  32. First of all Dr.Dee showed a lot of passion and Concern to my wife condition. She also took the time with her and listened. Now or days most doctors don’t do that! All they want to do you is rush you out so they can go to their next …

  33. Dr Charpentier is great. He is so nice & really concerned for the patient. He told me he would get to the bottom of my pain. He also does not make you wait like other doctors do. He calls you back to his office within 10 minutes. I love him & he has helped me so much.

  34. Douglas Neurology is always great to visit. They are very friendly, professional, and efficient. Dr Natarajan is wonderful. She is always friendly and helpful. She answers all of my questions and makes sure I understand the answers. …

  35. Douglas Neurology has always been good to me. I have been to several Neurologists over the years and finally found one that I am very happy with. I went to the Douglasville office until I found out there was an office in Hiram. I have …

  36. Dr. Zdonczyk is a kind and caring doctor who is thorough in his examination and takes the time to listen to and answer any questions I may have. I have been a patient of his for approximately 20 years being treated for two conditions. He is great!

  37. I was very happy with Dr Zdonczky. Very good at making me feel comfortable on my 1st visit. Explained a few things I was not aware of. My last neurologist had no clue. …

  38. I have been a patient of this practice for a while. I have never had an issue getting an appointment. I have been to the Cobb and Douglasville offices and was treated well in both.

  39. Dr Charpentier was awful. No COVID precautions. Wore shorts! Didn’t ask history nor do ANY physical exam (“not worth it for increasing migraines and memory loss”). Was rude and refused to wear a mask..(“not required by law”). I told …

  40. it was my first visit and it went well my previous doctor closed his practice and the doctor I seen at this visit happened to work at my old office which felt good she was able to look all my information fast and set my refill of medicine very friendly staff

  41. I was 15 minutes late to my appointment due to a medical emergency and the receptionist was very rude. It was out of our control. After being taken right back for my appointment and being told there is a reason I AM the medical emergency …

  42. First visit, was impressed. Got me in much quicker than others I called. No waiting past appt time. Staff and Dr friendly; a really good interaction w/Dr in terms of listening/dialog.

  43. Pleasant staff – from scheduling to the front desk to the nurse. Dr. N is great. She listens and is easy to build a relationship with.

  44. My first experience with Dr. Zdonczyk wasn’t very good. This was years ago, I took my mother to her neurology appointment and waited 1.5 hours and then was sent back to our examination room. We waited another hour before he comes in and …

  45. Dr. Natarajan is an answer to prayer. Her wisdom, patience and thoroughness is exactly what we needed. Her concern and kindness was reflected from the moment she entered the exam room. Her staff were attentive and very helpful. We have found what has been long needed – direction, clarity and wisdom.

  46. 2nd visit went well. Doctor is attentive and responsive. I am hopeful about regaining a better quality of life. I’ve never been treated for my migraines in over other than family doctor. I’m nervous she is making things easy.

  47. Thank you Dr. Natarajan. Her affable and caring nature was like a breath of fresh air and very much appreciated. She took the time to truly listen and explain all that we needed to know without rush or impatience. She seemed genuinely …

  48. Dr. Nataragan was thorough and compassionate. I wouldn’t hesitate to recommend her. I did have trouble, however getting an appointment, leaving a couple of voice mails. Eventually I got through and was given an appointment the same week.

  49. I’ve been a patient of Dr. Charpentiers for many many years. He has a wonderful staff working with him. They get me in and out quickly and without fuss. Dr. Charpentier is quick and efficient, and always ensures that I am heard. I have never left there feeling like my issues were not addressed, which is rare in neurology.

  50. So far so good. My first appointment was yesterday 01/04. The doctor and staff was very nice. Office is clean. I have follow up appointments to see how I’m doing. Felt very comfortable.

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