Downtown Dermatology offers high quality medical, cosmetic and aesthetic dermatology services for children, teenagers and adults in the Greater Columbus area. Our board-certified dermatologist Dr.
| Friday | 8AM to 4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4PM |
| Tuesday | 8AM to 4PM |
| Wednesday | 8AM to 4PM |
| Thursday | 8AM to 4PM |
500 E Main St Ste 310, Columbus, OH 43215
Dr. Hicks-Graham is so pleasant. The facility is very nice and most importantly I was in and out in 15 mins. Great experience.
I really love this place
No help
The front office staff is rude and absolutely refuses to answer the phone.
The staff is very friendly and detail oriented!
Very professional and friendly staff. Almost no wait time. I was in and out on both of my appointments in less than 20 minutes.
Excellent staff with phenomenal providers who are very attentive.
Excellent in every way. Professional, friendly, knowledgeable. Great follow-up.
The staff there is super friendly and extra helpful. Actually one doctor visit I don’t mind making .
Attempted to schedule a consultation through phone and email, left voicemails and never heard back.
Been going here for years and all the staff is so friendly and I’ve always received the best, most personable care! Thank you! Will keep going back 🙂
Professional and courteous staff. They offer a wide array of services. Excellent location that is easily accessible from anywhere in the greater Columbus area.
Dr Hicks Graham is amazing. Kind professional and very knowledgeable. Office staff very friendly also. Happy to have found this office! 🙂
I went to this place twice on the second time Schaefer a little assistant first thing she says about black people stereotyping then she proceeded to say I was crazy And prescribed me a fungus shampoo not even pertaining to my condition then …
I’m so pleased with this office. Always very professional. I’ve always been seen in a timely manner. Amy Lipp is great. I drive an hour just to patronize this practice.
Dr. Hicks-Graham and her staff are awesome. She is highly skilled in her field and is a very tentative listener to her patients regarding their concerns.
Some of the most unprofessional service I’ve received. No one answers the phones or replies to voicemails. Bills sent to wrong address after new address was confirmed.. Will definitely be finding a new practice.
Absolutely impossible to get ahold of the office via phone and it’s hit or miss with their “texting system”. Super disappointed. Currently being billed for a copay that I actually overpaid at the time of visit and unfortunately cannot fix …
The doctor is great the staff however won’t return any of our messages on messenger or voicemail and my husband is in a lot of pain. His feet gets sores all over them. Can’t get his meds filled and the pharmacy has sent over 3 forms!!Absolutely unacceptable.
Dr. Hicks-Graham is FANTASTIC! They make you feel welcomed as soon as you enter the door. The receptionist is very professional and polite as well as the support staff. The staff address you by name and seem to remember who you are.
Beware of unethical business practices.
I purchased a package of 3 Rejuvenize(SkinMedica) chemcial peels after at $225 a …
Went to get a few spots removed and they made me schedule two separate appointments for it which is ridiculous, and also had spots looked at for diagnosis. Dr. Hicks did a biopsy of one spot and the lab result came back incorrect saying it …
Weird, condescending, and rude front desk girl….. Nobody deserves to be spoken to the way I was. She kept interrupting me when I was trying to get clarification on things. I urge the doctors to listen to the phone calls I made today and …
I’ve been to this place multiple times. Wendy is awesome at sharing her knowledge of procedures and best recommendations for your needs. Other staff members are also very welcoming, friendly and professional.
I went in to see if I was a candidate for a chemical peel. I saw the Physican Assistant a few weeks ago. My skin was barely looked at or examined first off. I told her my areas of concern were all on my forehead… fine lines and wrinkles, …
Dr Jana Shaffer is wonderful. my first time seeing her was a couple of days ago. she was sensitive, comforting and super knowledgeable. I will always request to see her from here on out!
Its months later and i still wish i could go back n not have gone there. I went there and they had made a mistake in the schedual. I took the day off and some of my pay that day to see the M.D. …
I have had a great experience with this practice. All of my concerns have been quickly addressed, and I have seen so much improvement in my skin since I switched to Downtown Dermatology!
Thank you Dr. Hicks Graham! No wait in the office and the treatment you prescribed for my brother, who has down syndrome, is working so well. Jeff becomes really nervous prior to Dr. visits but you and your staff made him feel awesome! Can’t tell you how much that means to us, thank you again!
My wife and I love Dr. Shari Hicks-Graham and her staff and we feel we are loved by them. They are all friendly and top notch. They’ve been taking great care of us for years and we are very thankful for them.
My husband and I both go to Shari and are very satisfied with her and her staff. I have had fillers done on my lips and around my mouth and I am very satisfied. We have been going to her for over a year now and my husband feels very comfortable with her decisions. We would reccomend her highly.
I’ve been a patient for over 8 years and I wouldn’t trust anyone else with my skincare. Dr Hicks helps keep my skin together with Laser genesis treatments and I see Kourtney for chemical peels & more. They’re both professional and …
I went to Dr. Hicks-Graham for treatment of a keloid scar from a serious surgery. Because it was in such a visible area, it caused me to become self-conscious and I had no hope that it would ever get better. I am blown away by the results! …
The worst appointment of my life. Dr. Shari Hicks-Graham told me I had lice. I spent the day in complete anxiety until I found out that there was no lice… Just an extremely dry scalp. Can’t recommended against enough.
Downtown Dermatology is the BEST! I lived in Columbus for almost 8 years and moved away last year, but I still come back to see Dr. Hicks-Graham. Her staff is also pretty amazing.
Downtown Dermatology is great. From the moment you call and schedule to being taken back to a room, customer service is A+! Great use of modern technology, nurses and doctors all use iPads and computers. They can communicate through Alexis …
Waited 25 minutes to see Hicks-Graham just for her to touch my head and say I’m not losing hair, in fact, I am and then send me for lab work which they used the wrong medical code and I ended up paying $260 out of my own pocket. Went back …
I get chemical peels by Kourtney and she is straight magic! My face always feels amazing afterwards. She has such a good energy that really makes you feel welcome. She also is extremely knowledgeable and helps me with all my questions. Highly recommended this business.
I love this place. Dr. Shari is amazing and very attentive. I always love coming to this location because it is located right in my trio of happiness between Replenish Spa and Royal Tresses Salon. Thanks for excellent care!! ❤️
My skin issues are pretty standard. The staff and Dr. Shari Hicks- Graham, are polite, professional and friendly. There was nothing Earth Shattering. I just got a couple next scripts for ointments to try. This was my first visit here but third time visiting a dermatologist about my skin issues.
Downtown Dermatology provides excellent service and the staff is great. I have had no issues at this office and they are always available for questions and concerns. I am always able to ask questions and get answers at each appointment. …
Been getting facials/different services done by Wendy for years. She’s always so friendly and makes me feel comfortable, and listens to my concerns/questions about my skin. Book with Wendy!
Professional experience from reception, exam, to checkout. There is ample parking behind the office and the building is easy to navigate. Dr. Hicks-Graham is thorough, professional, and personable. Her staff mirrors these qualities and all …
After several disappointing visits to other practices regarding my hair loss, Downtown Dermatology was the first to actually truly hear my concerns and take steps to fix the issue. They are so kind and professional. I’m so glad I found this team!
In my opinion, Dr. Grahm was horrible. I went once and her physician assistant gave me a lotion that caused so much damage. I went back to speak with Dr. Grahm and she wasn’t apologetic at all and didn’t seem to care that her PA had caused …
The service I received was professional and of good quality. However I rated three stars because my follow up appointment was going to cost me money. I feel that if you want to make sure your work is adequate and healing should be …
I had two skin tags removed from my neck not too long ago and my procedure went flawlessly. Amy was patient and gentle with me. I highly recommend Downtown Dermatology. They are true ambassadors of skin care.
Jana and Morgan and everyone at DD Is amazing. I was very nervous and everything went by great and 1 hour after appointment I feel great thanks again and keep up the amazing work looking forward for my next.
I love my visits to Downtown Dermatology! The staff, from the front desk, to the cashier are friendly, professional and humorous! …
I have been going here for a while now and I switched from needing the dermatologist to going to Wendy as my aesthetician. I absolutely love this place!! They open early so I can get in and out quickly. Plus, my face looks amazing! I highly recommend!
The entire staff and medical team at Downtown Dermatology is wonderful! They were patient with me as I navigated the online portal, and got my daughter in to see the doctor right away – the best part, they were great with children!! Thank you so much for a pleasant experience.
We began seeing Dr. Hicks-Grahm shortly after she began her practice many years ago. She has taken wonderful care of us and she and her staff have become like family. Highly recommend!!!!!!!
I had a very bad outbreak at the beginning of this year and had tried for months to clear it up on my own by trying various OTC and holistic remedies. I had acne covering both cheeks and scars as well. I went in to see Dr. Hicks-Graham and …
I’ve been seeing Dr Hicks-Graham for 8 years and Kourtney, my aesthetician for 7. I’ve recommended them to friends and family. They are easily the best dermatology practice in Columbus.
Had a telemedicine consult with one of the doctors at Downtown Dermatology. They use an interface called “Klara” to communicate and schedule appointments. It’s not ideal but not bad. It works well for an app. …
Horrible!! I called this morning to cancel my appointment for 2pm today because I was not able to cancel on Friday due to no one answering the phone. I understand Thursday was the holiday but atleast have a message stating your closed or …
I have been going to Dr. Hicks-Graham for several years –mostly for medical derm (removing skin cancer spots) and laser for broken blood vessels, etc. Her staff is always friendly and accommodating. I like that Dr. HG has two sides to …
I’ve had GREAT treatment for several years at Downtown Dermatology. It’s easy to make an appointment. The staff is professional and friendly. They also have wonderful and informative events about skincare where they offer good deals on …
Wow! What can I say…Dr. Hicks-Graham and her staff are the best! I was referred to her long before I actually called to schedule my first appointment. I only wish I had called sooner. Her “bedside” manner is very gentle and genuine! …
Dr. Shari combines medical competency with a most pleasant manner. She displays a genuine interest in me as a patient and she inspires confidence in her medical capabilities. Her staff reflects those same qualities.
I have been a patient of Dr. Shari Hicks-Graham, for over a decade! She is an outstanding dermatologist. Her staff is very professional and friendly! If your looking for a dermatologist, look no further Dr. Shari Hicks-Graham is the very best!!!
Downtown Dermatology is one my favorite places! Ever since I started to going Kourtney I’ve seen a significant change in my skin and I’m always getting compliments “ thanks to Kourtney” If your interested in getting treated for acne, cleansing/moisturizing, chemical peels and other skin issues Downtown Dermatology is the place!
Appointment was several months ago but I am just now getting over ringworm that was misdiagnosed as eczema. Doctor was super nice but appointment itself was incredibly brief and not very thorough. Spot that I am most concerned about was barely addressed.
One time I was overcharged for my copay, thankfully a more experience lady at the front desk caught it. The NP that removed my actinic keratosis did not remove it properly leaving remnants on the outside that are growing again in size so …
I was referred to Downtown Dermatology by a good friend and when I say the experience has been refreshing! I have only had one session before today and from the start Dr.Hicks-Grahm’s energy was very warm yet sharp. Unlike many doctors that …
Do not go to this practice. I’ll explain…
Last year I had a tiny cyst on my chest. Had a virtual visit with Dr Lipp. She …
I really loved this doctor before the new practice. She seems more focused on getting big money from cosmetic procedures than actually helping her clients. I referred my mother to her whom has some acne scarring and she took a lot of money …
Everyone is very nice and knowledgeable about what products work for you and your skin type. Also, if you are a patient and want to get a facial they can send over the medicines you are using to create a skincare routine with the medicines you currently have. Overall great experience!
I highly recommend Downtown Dermatology. I grew up in the age of tanning beds, and as a result, I must monitor my skin for cancerous moles. The wonderful doctors at Downtown Dermatology are amazing, and they care about every aspect of my …
I love my visits with Dr. Shari Hicks-Graham. After relocating to Ohio from Atlanta, I was really nervous about finding another extraordinary female dermatologist to care for my skin but I did and could not be happier. Wendy in the cosmetology department is pretty awesome too!
The staff and doctors at this dermatologist are great. Everyone I have worked with has been kind, knowledgeable and efficient.
Downtown dermatology is a stellar medical practice. The professional staff handles all patient care with skill, compassion and medical expertise of the highest caliber. I recommend this practice for all who seek dermatology care. I am …
Wendy’s passion for skincare is contagious. She shares the “why and how” for any service performed and a simplified at home regimen to maintain results. I am thrilled with my glowing skin and fresh face look–mascara, gloss and go! …
The staff at Downtown Derm delivers warm personal care at each encounter. I like their advanced approach to practicing dermatological medicine clinically and aesthetically. Their CLARA system really is user-friendly and allows us to have …
Downtown Dermatology is honestly my favorite doctor’s office to go to! All three of the providers including the staff are super nice. If you guys are interested getting treated for hair loss, acne, and other skin related issues this is the …
I am 66 years and have been under the care of Dr. Graham for over 10 years. I trust her!! Her practice is consistent and continues to evolve. She listens and responds with knowledge and compassion; then executes tailored treatment plans for …
I went in to see Dr Hicks to eliminate old acne scars and overall improve the health of my skin and take better care of it. Over the next few months from then, she helped me change out my skin care products and proactively control acne. I …
Dr. Shari Hicks-Graham and the staff are phenomenal! I got the Vanquish done by Kourtney and she is the best. She played music for me during my session and made me feel so comfortable. 10/10 recommend. Thank you ladies for such a great experience!
Dr Shari Hicks-Graham and the DD staff are extremely friendly and knowledgeable about skincare and skin conditions. I have had waxing, facials, laser hair removal, and medical appointments with DD and have been elated with the service and results I received. I highly recommend this practice and aesthetic center to others.
Dr Amy Lipp has been my dermatology provider for years. She has remembered my personality and anxieties and tries her best to accommodate accordingly. She has helped heal my acne, conducted skin biopsy’s, etc. The office staff is almost always cheerful and kind, appointments are always on time and quick.
Downtown Dermatology is a very well run practice; the clinic is very clean, services are explained and are straightforward, and the staff are particularly friendly. I received a wonderful hydrafacial from Wendy. She was extremely polite and …
I have been a patient for over 14 yrs of Downtown Dermatology. Dr. Sheri Hicks-Graham and team are amazing.
I credit Dr. Hicks-Graham with saving my life twice with her diligence in …
Dr. Hicks Graham and her group at Downtown Dermatology have been treating me for the past 10 years. I can’t say enough good things about this place! Dr. Hicks is very honest — she does not oversell (or really sell at all) to make an easy …
This is one of the best dermatology office in Columbus. The staff is wonderful, warming and professional. It’s been at least 4 years since I have seen Kourtney ( wonderful and skill aesthetician) and even with the mask on she recognized …
I highly recommend Downtown Dermatology for all your skin care needs! I have been a patient for over 20 years since Dr. Homer Williams. Dr. Shari Hicks-Graham is definitely an expert in her field and her staff treats you as if you are the …
I have been a patient here for over 10 years and Dr. Hicks-Graham and her staff have been amazing since day one. I have watched them expand their business all for the benefit of their patients. From medical to cosmetic dermatology issues, …
Dr. Shari Hicks-Graham and her staff are an experienced, personable and professional team! The office is equipped with both a medical and cosmetic dermatology department, and they offer an array of services to include aesthetician. Dr. …
Downtown Dermatology is the best! I’ve known Dr. Hicks-Graham for over 15 years and she has taken care of both my kids since they were toddlers. Most recently she helped my daughter with a plantar wart. She was so kind and comforting in …
I have been going to Downtown Dermatology for skin checks/skin cancer prevention for over 10 years and added cosmetic visits as well within the last few years. I frequently see Jana for all of my skin/cosmetic visits and Dr. Shari on …
I would encourage anyone looking for help with hair thinning issues to avoid this business. I was only offered Telehealth appointments with Dr. Shaffer, of which I had three. Her lack of empathy and care for her patients is obvious and her …
I’ve only ever had positive experiences with Downtown Dermatology! I especially love their aesthetics side of the practice. I get frequent facials with Wendy. She is always exceptional and what she does and very personable. I always leave feeling rejuvenated! I would highly recommend!
Dr. Hicks-Graham and her team at Downtown Dermatology are absolutely phenomenal. Everyone is professional and highly skilled in the services they provide. I have been dealing with eczema and acne off and on for the last four years and under …
Dr. Hicks- Graham is a phenomenal Dermatologist that listens to your needs and provides concerns and recommendations that are pivotal to your care! “I HIGHLY RECOMMEND!” …
I have been a patient of Dr. Hicks Graham for 10+ years and cannot say enough good things about her and her team. Everyone is truly passionate and caring about what they do. I have witnessed the growth of her practice and both her and her …
Unable to contact after visit for medication questions
No one called hack after placing 6 days of calls. Never heard from Doctor regarding biopsy results …
I contacted Downtown Dermatology 8 times starting in January 2021 before I received a call back concerning setting up an appointment for fillers. I wasted months trying to get an appointment, only to get a virtual one with the nurse. I …
Amazing practice! Dr. Hicks-Graham and her entire team are consummate professionals with incredible bedside manner. She provides a full spectrum of services and I have been a patient here for years. Recently, I relocated to the east coast …