Founded in 1991, DTC Wireless is a provider of voice/text and wireless data network in the United States.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
PO Box 247, Alexandria, TN 37012
(Translated by Google) Love ME!
(Original)
Love EM!
Reliable phone service
Awesome service.
Very helpful and friendly!!!!
Excellent!
Best Church Anywhere…
Fast and accurate
Prompt and very professsional
Always on time and courteous
Top notch services and equipment
Has been better over recent months.
Great internet. It’s fast.
Great customer service
Customer experience was outstanding!
DTC is there to help with any problems or questions you may have.
Very professional and quick installation
Great customer service- on phone & in office
Prompt repair of service issue…Garrett Walker is the BEST!!!!
Amazing, top-quality customer service!
Great Folks, easy to work with!
Cheap rates and send help at anytime needed. Very sufficient
DTC is the most competent, fantastic business EVER!!!!!
Great local service, fast, friendly, and reliable!
Easy to reach customer service. Very friendly and helpful.
It just works! A real lifesaver for a home office like mine in a rural location. A must have.
I just hate the delays and interruptions
These people are simply GREAT! Very knowledgeable and friendly.
Great value. knowledgeable staff. Great product.
Excellent service.
Your Technician repaired n a timely manner and was courteous. Thanks.
Great company to have phone or tv or Internet or all 3 in a bundle
Always very helpful when calling or going to office
Always great to work with local people.
Friendly, local support. Application for what I need. Looking forward to Fiber in the future
Great customer service and technical support very friendly people
Great to see the new tech devices and gadgets to make the new fiber even better.
Does not fully offer fiber optics and kind of has a monopoly if these things are corrected will increase starting
Great response to technical issues and friendly staff!
They were on time and good polite. So far I am very pleased with DTC
Great service and fast fiber internet service. So glad I switched from Hughesnet.
Great company to deal with. Internet service is the best.
Horrible speeds, EXTREMELY unreliable internet, and VERY over priced… the only reason DTC continues to exist is because of the monopoly they run in the rural areas surrounding them
DTC is great.. The stability of their platform is great, they are dependable on what they say, and the pricing was great.
Wonderful people to have to deal with!
The people of DTC are wonderful. They always respond promptly, they know what they’re doing, and they are really, really nice!
Good customer service
Every person we’ve ever dealt with on the phone or in person has delivered excellent customer service?
Simply dreadful service, download speeds terrible, and they must be the only Telco that still charges extra for long distance calls. Avoid
I pay for the fastest internet, it lags so much lately. And seems to be going out several times a week.
No issues with my internet at all that’s amazing 😉
Service people we worked with both in office and technician were professional and friendly.
Dallas was incredibly helpful! Overall a great experience getting a new account setup.
Love the unlimited internet, fast, won’t be going anywhere else
Great customer service, techs professional
Fastest internet I’ve had in years. Thank you!
Dtc has the best customer service I’ve ever dealt with. They also provide wonderful service for a price that can’t be matched.
Great, responsive service, especially during business hours.
Dial up is faster than DTC DSL. They “own” the lines and keep out the competition. Better to write a letter and buy a stamp than waste your money one DTC
Wonderful customer service both in their office and the on site installer. I give them 7 🌟🌟 🌟 🌟 🌟 🌟 🌟 ‘s …
DTC has the nicest and most helpful employees. My service is great, I recommend them to everyone. Very satisfied.
Never had had an issue, since we’ve left Hughes. Very good service.
Have to agree with the other reviews. Terrible internet speeds. Over priced product. Monopoly on residential customers. And contracts with early termination fees. Just bad.
Wonderful people, friendly as can be, amazing at what they do
You will never be sorry you got Gig speed internet. DTC is wonderful. I have been a customer since 1993.
The installer was on time and very knowledgeable. He checked all areas of the house to make sure there was a good signal. Everything was professional
Absolutely on top of it! Thanks to the crews for the great service through the ice storm this week! Every day we would loose service and they were back on top of it every morning. …
Great customer service. The internet is so fast. All our devices setup and working flawlessly with this service. Thanks again DTC!!
Slowest internet by far, but unfortunately have to use it because of where I live. Should be a last resort if looking for internet and phone services. Comcast is far better than this, and their tech support is virtually unreachable. Do not …
I like that DTC’s product’s are reliable and unobtrusive and that DTC equipment upgrades are readily available. …
Super fast installation and very good communication from the company! Speaking with customer service is a pleasure as well and they are very fast at helping to resolve any problems or answering any questions.
Coming from att and Comcast- DTC was a breath of fresh air. The associates are so friendly and helpful. No push sales here, just great service and lighting fast internet.
Ashley B was very informative and represented DTC very professionally. She was quick to answer my questions and returned calls and emails promptly. She sold me…and I’m proud to once again be a DTC CUSTOMER.
Have had service here for almost 5 years and have had very little problems ad they were handled very quickly the very same day i called them
Provided great customer service when I called, installation crew was on time and did a great job, internet service is working well.
Years ago I had Comcast TV and DTC phone . I really had no problem with them . My son started college and needed internet , Comcast did not have it at that time . DTC did so I switched over to DTC . I have had excellent service with them . …
I would give them NO stars. DTC is the worst service in the United States. Not only do they charge 3x the amount as other internet providers, but their service hardly works at all, goes in and out all day, and they refuse to let you out of …
Wonderful customer service. You get to speak to someone local, they show up the same day. Super friendly and professional.
Great customer service and fast internet! We are very satisfied customers.
Everyone at this company were very friendly they answered my questions and did a great job while at my houae
I moved to Lascassas from Murfreesboro where I had U-Verse. I am unable to get U-Verse or Comcast at my location and was told that I would have to go to a satellite service. I didn’t want satellite service, so I first opted for AT&T …
The Gig speed is more than enough to keep our house running with anywhere from 4-7 devices running at any given time.I work from home over a data-hungry VPN connection, while my wife and kids stream news, games, and movies.
Very good installation experience & the internet service is so much better than what we had before. Really appreciate that we have a local company & local people to deal with. Better service at a better price!
Best ISP I have ever had. The customer service is off the charts good and the 1GB fiber service has been very stable. I am very blessed to live in an area where DTC provides Internet service.
Since DTC services are new to our area and we are new customers I can only speak to the excellent customer service provided by Ms. Rene’ Wilson and the contract installation technician, Mr. Lane. …
Just had internet installed. They had to come to the house to rewire because our line was taken by another customer. They worked until it was fixed. The customer service from set up and support to technicians were all very courteous. Pray it will continue going forward. Thank you.
Wonderful service over the phone. The installation was quick and the tech helped us get everything set up and was super nice!
Timely, friendly, installers were outstanding, a small phone company gives big value and state of the art internet with fiber. For folks in a rural area, DTC has stepped up and given incredible service, value & technology.
Parker was our DSL installation tech. He was friendly, knowledgable and very helpful. It’s refreshing to see a company positively represented by such a well spoken and dedicated employee!
Been with DTC for 11 years and have no complaints. They have great customer service and quick response time should you require their assistance. Plus they are local; can’t ask for much more!
💯% , love the services and best customer service I’ve ever had from a provider. After service was installed and up and running I called my previous provider (HughesNet) to cancel and they were very ugly towards me as long time customer …
1st they were able to schedule me in a week ahead of schedule to meet my move in needs !!!!! Pam Gohs was Great. The techs were very informative and answered all my technical question. The install was quick,easy and accommodating to my …
Best customer service! Everyone we’ve dealt with has been wonderful. We recently had a lightning strike that knocked out everything and they were there to repair it within hours. Internet speed isn’t really an issue (even with teenagers with phones and tablets), but we are definitely looking forward to fiber internet being available.
Awesome experience, For those of us who live in the country and had to depend solely on Satellite. It is wonderful to have an alternative choice, I have had nothing but professional and Courteous Service since switching to DTC. With …
They took care of our problems as always. Thank you for prompt service.
We previously had AT&T with horrible service. It took 10 plus minutes for hulu or Netflix to load. The kids complained about their games lagging. Since joining DTC we have had zero complaints. Super fast lots of devices at once. Amanda Dolby has awesome customer service. DTCs Fiber optic is unbeatable
Customer service is excellent and helpful without the run around. Best internet speed available and other services offered are a great value and the options to fit our needs well. So glad service was expanded to include my area!
The techs who recently installed our Fiber Optic were fast and efficient, and so polite. They knew just what they were doing and got the job done.
Unlike cable companies, I always know what my bill will be. Always the same. No …
Fast, friendly, reliable service! We started up a new branch of our company in Gordonsville. Everyone at DTC worked diligently to get our service up and running as quickly as possible! I truly appreciate everyone at DTC for all their hard …
My husband and I had a problem with our TVs so I called the tech people at DTC. We quickly realized that an on-line service was not going to work. The helpful lady I spoke with sent a service person out the very next day & it was Saturday. He knew what the problem was & fixed it right on the spot. Go DTC!
Service tech was friendly and knowledgeable. Helped make sure my router was setup properly and as requested went through the ceiling rather than new hardwood floors. Thank you!
My wife an I just moved to the DTC service area a couple of weeks ago. We both work from home and require quite a bit of internet bandwidth to do our jobs effectively. The fiber optic, Gig speed service is incredible! We also have our TV package through them…excellent picture quality, and even better customer support!!!
I have always had superior customer service from every member of the DTC organization. Every employee I’ve had the pleasure of working with, has went above and beyond to ensure resolution. They have tremendous follow up and follow through on issues. I would highly recommend.
The people at DTC are outstanding. I am not sure who laid the fiberoptic cable as I was not home at time, but they exercised great judgment and care. They went through our pasture as much as possible, avoiding digging into the yard where …
We love that it’s local! We’ve had DTC for a year had 1 issue with a box, called AFTER HOURS ON A FRIDAY. They had a tech out the next day replaced our box and we were good to go!. The tech are super friendly, Office staff are very kind and curious. YOU ACTUALLY GET TO SPWAK TO A PERSON, which I love.
Having an updated, high tech security system that notifies the local police is very important to us after being broken into. We would recommend DTC security to all local business. Let’s make it easy for the local law enforcement to stop thieves. SHD
Friendly staff, courteous and professional. Installation was done neatly and on time. Installer apologized for being late despite being well within the time block I was given which imparted on me the impression that they were conscientious about their work.
Cable works off and on. I can be watching something then it freezes. I turned it off and on when it would be play, so I had to redo the set-up but wouldn’t connect to wi’fi even though I was connected to the internet. But it is fast when it wants to work. T.V apps like Tubi works great but the cable service is like play Russian Roulette
They are the worst cable company I’ve ever used. I’m 48 years old and have had infinity, charter, direct, and at least 4 others in my life. They go up on there bill at least 2 times a year with no warning. And their service cuts in and out …
We live out in the country and when we first moved out there, we were worried about the internet services. We knew there wasn’t too many options. But we needed something good. We have lots of streaming and gaming going on in our family. At …
The tech that came to my residence was very professional and very courteous. Customer service is a lost art these days, but everyone I have dealt with at DTC has been very courteous, helpful and professional and listened to my needs to see what they could do to make my entertainment experience very enjoyable
The customer service is EXCELLENT & so is the quality of my service.However, DTC’s customer service has the Old School Personal Style which is so refreshing and Worth Every Penny if I have a problem!! There’s non of the “talk to the …
Great customer service, inside and outside techs !
Super fast internet speeds.
Best costumer service ever!
Great internet, we are a family of 6, streaming tvs, phones. Ps4s , laptops, multiple devices used without issues. Thank you DTC, and Terry Manning !
Great company and awesome staff! Erica ( not sure about spelling) was amazing, got our install done and made sure everything was working how it was supposed to. She was also super patient with our very curious five year old. Highly recommend!
Had an installation appointment with a window of 1pm – 4pm, it is now 7:30pm and I still haven’t seen anyone or gotten a phone call to reschedule. I think I am going to re-think using DTC as my internet provider.
I don’t normally leave bad reviews like this, but this is too much.
As a customer for many years, the DSL service with this company has always been in and out depending on the weather and stuff, but recently they started pushing …
We can’t speak highly enough about the customer service we receive from DTC. While they are growing across this area, they sure feel and act like a small town, very customer-oriented business. A shout out to Ashley whose been with them for …