Duck River Electric Membership Corporation is a member-owned electric cooperative that serves consumers in south central Tennessee.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
1411 Madison St, Shelbyville, TN 37160
(Translated by Google) Is a. Good service
(Original)
Es. Un. Buen servicio
I am very thankful for these people making it easier to have power!
I recently move to Florida and needed some of my payment history from living in Tennessee. I called in and spoke to Spencer. She was so helpful and friendly. After she verified my identity she was able to give me my last three months of …
Horrible company that doesn’t listen to our concerns and tacked a huge bill on one of our units when no one is living there but they had the wrong address.
Keep my electricity and water running.
Future lineman for DREMC
Worst electric company on the planet.
The most outdated company on the planet, let alone power companies! 😂😂 …
Not surprised of the ratings here… the manager, mike bayne, is a horrific employee
Stands around when ice storm knocks out power. They should be shut down
Can’t even get to answer phone 4 freezer of beef power outage over hour I think they should be held liable
These people should be ashamed of themselves for how they treat families.
Got the power restored to every other house on the road except mine. What’s with that?
I worked with Carol at this location over the phone with regards to electrical permits and inspections for my home. She was absolutely fantastic and extremely helpful. Thank you Carol!!
Rude!! I put a significant deposit down and called to inquire eligibility for a refund. Got a flat no and I asked if I could possibly speak to someone about the breakdown as to why and she rudely disconnected me.
Okay, this is actually wrong in my eyes. I hardly ever need assistance to pay my electric, and praise God for South Central for being there to help. They agreed to pay the bill which is due to be cut off if not paid by the 4th. But even …
The most rude and unprofessional company I’ve ever had to deal with. I called 1/2 (the day my bill was due) because I got on my account and saw that it said I owed $0. Earlier that day I had checked my app to see what debit card was on it …
Pieces of garbage. Tried to take the previous homeowner’s name off the mailing list for Tennessee Magazine. I don’t want to receive the magazine. The lady told me the previous homeowner’s have to remove it. …
Worst electric place I have ever dealt with. They are trying to charge me a $300 deposit fee on top of my bill because they feel like it, they couldn’t give me an actual reason as to why…. And since it’s not paid they cut my electric off. …
They make the absolute minimum effort to contact you before disconnecting your power. Leaving no voice mail and attempting only one phone call, they will shut your power off in the middle of 100 degree weather with no concern for your pets …
I just have to say that my experience with DREMC has been exceptional! Fortunately I have not had to interact much with them, but on 12/23/21 I got a call at 11:17pm to notify me my power was out and they wanted to send a truck out to check …
They cut off your electric even though they know that a local company is going to pay it for you. Single digit Temps and 3 children at home. One child under 3. These companies that they send you to for help don’t have any contracts with the …
No other choices,we put a utility pole up for power next to our garage to supply power to a pond fountain the rate for the second meter is 40 percent higher no real reason for it other then they can do what they want we have no other options
Why do yall have a help program and ask members to donate to help others have a basic necessity of electricity when you don’t help those people. Also every electric company besides you extends electric bills out 10 days and you only extend …
sorry i couldnt leave zero stars but i understand energy prices have went up but theres also price gouging thats overboard doesanyone else not understand how power for a single person can be so high all these companies that are taking advantage of inflation for profit should be held accountable
First of all I am not the type of person that ever leaves reviews. This is probably my first ever and hopefully last ever. This is really more of a warning to other people that allow DRE to trim your trees unsupervised. Also the fact that …