Dukes Memorial Hospital

Hospital, Dukes Memorial Hospital

Dukes Memorial Hospital was recognized by Centers for Medicare & Medicaid Services as one of model hospitals promoting health and improving … See more

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Dukes Memorial Hospital Reviews ( 160 )

  1. Would rate lower but can’t pick zero stars I have had bad experiences here as long as I can remember the staff is rude the ER doctors are lazy inattentive and don’t seem to know a diagnosis from a dinosaur.

  2. Dukes Memorial Hospital is a joke for a hospital!!!!!! We brought my mom in there and they almost caused her to die!!!!! We had to rush her to IU in Indianapolis to get the really true treatment that she needed!!!!!

  3. My husband went to ER thought he was having a heart attack and the Dr. was talking to the nurse as if we were idiots, he was a total jerk. I would like to say that Dr.,was not schooled in patient privacy​.

  4. Hate this hospital always will. When i was younger they mis diagonosed me and i had to be rushed to ft wayne cause the medicine i was giving. And it still hasnt imporoved since. Just all round rude. Some staff is really womderful but i hate the rest

  5. This hospital is the worst. They are under staffed. The showers are so cold with no water pressure. It’s bad when the nurses complain about the conditions. The CEO needs to be fired. He doesn’t care about anyone!

  6. My wife broke her arm in two places and they sent her prescription to the wrong pharmacy which was closed and left her without any pain meds. Worst hospital in Indiana!

  7. This is twice I received on a visit to Dukes Memorial Hospital.I have not been there for a visit at all.Would like to know why I keep receiving these messages.Please check make sure someone is using my information.

  8. Firstly,l am a patient of,and very,very pleased with Lutheran Hospital of Ft.Wayne.Numerous surgeries and lengthy stays without so much as the FIRST cross word by me directed at any staff.Same goes for Dupont.And the Fort Wayne Rehab …

  9. Went for testing, wait time was reasonable, staff was very professional and friendly. Explained the testing procedure thoroughly and asked if I had any questions. I would highly recommend !

  10. If I could I would give no stars. The staff members that were taking care of my mom treated her bad. She needed blood they had it and refused to give her blood. Not to mention they almost let me die in er. Go to Logansport instead…

  11. Went to the er in Oct 2014 because I had a high fever and am pregnant with my first. It is now April 2015 and I am still battling a billing issue that they created when they left a digit off of my insurance, so they assumed that I didn’t …

  12. I wouldn’t recommend this hospital to anyone. They make a lot of mistakes. I’ve known several people who have gone there within the last few months, one person hospitalized for pneumonia, was given TOO MUCH oxygen at the time she stayed. …

  13. Very satisfied with the nurses and Brian Edwards RN was very very helpful…. The staff was very efficient I appreciated the attention they gave me when I came in very sick…

  14. The staff in the ER was great very professional they took care of me in my time of need I want to give them a big thank you coming from a grandson whos grandfather retired from dukes memorial hospital back in the early to mid 80s so thank you and keep up the good work

  15. Would have given 5 Stars if not for (1) the fact that I had to consent to a quid pro quo to obtain necessary medical treatment by participating in a fraudulent data set by taking a fake Coward-19 test & (2) being required to participate in …

  16. If you ever go to this gynecologists office, beware of the rude receptionist!!! My appointment was at 11am , yes they asked me to come a little early to fill out paperwork, which would of taken me 5 minutes, but I got there at 10:58am , no …

  17. My privacy was not an issue here. Went in because I was bleeding while pregnant and the doctor that I had was talking with the nurse in the hallway about me, with all of the patient rooms open. Everyone knew what I was in there for it was …

  18. Staff was nice is only good thing, was I pain 7 out of 10 and just let me set there in pain for over a hour in ER. Only time they came in was to release me and said here is some pain medication 5 min before they discharge me and had to push call button to even get that far. Place is a joke! Never go back there again.

  19. We’ve been sitting there emergency room for over an hour. And not one nurse or doctor came in to check in. All that needs to be done is an ultrasound, but yet has it happened. They have very poor service here. I definitely don’t recommend coming here. They would rather sit out there and talk to each other, then care for there patients

  20. I would give zero stars. First my father had neck surgery at Lutheran in Fort Wayne which was great. He seemed fine and was released the next day. That night, he fell and laid on the floor until the caregiver found him. Called Dukes EMS …

  21. Staff was very rude, very judgemental. The nurse that put my IV in place left the tourniquet on my arm because she forgot to take it off. The phlebotomist was horrified. The doctor did a very rudimentary exam and blatantly ignored half of …

  22. Dukes Memorial played a part in contributing to my mom passing away. They knew she was critical and why they waited over 20 hours to transport her out is something I’ll never understand!! Please don’t send your loved one here, please just don’t do it. The level of ignorance and negligence on their part for her care is unreal.

  23. Nurses should not be allowed to wear perfume especially in a room where someone is already nauseous! My mouth hurts so bad, no one will give me ice chips and the smell in here is atrocious now! I wish I had the male nurse I had the other …

  24. Only reason its a one is because of the very rude lady that signs you in initials DB. She wasnt friendly but everyone else was and got 5 stars in my book! If I can ever keep from it I will go to kokomo, wabash or IU Indy where everyone was …

  25. My son is in the emergency room right now. A car fell on his fingers. They wouldnt let me back because i had my youngest son with me. My mother went in they let her back. She asked a nurse if they were going to give him anything for the …

  26. My experience at dukes was awful. I have never had any trouble with healthcare professionals before dukes. Throughout my visit I was polite and was met with terrible attitudes, and blatant disregard for common decency. I visited dukes after …

  27. I called the er today to ask about my COVID symptoms and how my recent vaccination might effect a COVID test.
    The person answering the phone was very short with me, actually cutting me off …

  28. Stellar. From the second I walked in until I was in my car. All staff were amazing and helped me to guide my care. All tests, procedures, and medications explained fully. Very clean and mindful of Covid procedures. Thankful.

  29. I was admitted into dukes with a severe UTI I was admitted upstairs as I was in so much pain I got there at 10 in the morning and was told that when i got up stairs I’d get some releif. 5 hours passed and im still waiting to feel comfort. …

  30. I received excellent care staff was great. I couldn’t ask to have been treated better. I found the food to be very good. If you’re in need of medical care I highly recommend them thanks for the good help and treatment. And for The Three …

  31. My stay at Dukes Hospital was very comfortable. The nurses, therapist, housekeepers, and Doctors were excellent. As much as a person can enjoy being in a hospital I did, thanks to the Dukes team of workers!! Kimberly

  32. We had some issues today! I have nothing bad to say about the staff at Peru. They were all very nice! But the calls you get from Fort Wayne. They are a JOKE! They are definitely not on the same page when it comes to scheduling stuff!! Or communicating. You guys definitely need to work on that! Peru 👍 Fort Wayne👎👎👎👎👎👎👎👎👎👎👎👎👎 …

  33. I went in for xrays and was very pleased I was there for only about an hour hour and a half. Everyone was so nice and helpful. They answered all questions and explained everything they were doing as they went along. And from what I saw very clean.

  34. This has come across my phone to give a review of this hospital. So here is my review. At first I did not care much for this hospital and the service I have received , but since I have came across a really good doctor Mark Meyer, and don’t …

  35. Sorry but it was not good this time in the er nurse
    Didn’t want to listen to me about drawing my blood poke me 3 – 4 times I ‘very got bursdbad an only seen the doctor when I came in an then he discharged me was …

  36. Boyfriend received surgery in mid June at Dukes in an attempt to correct nerve damage from a previous surgery/injury. He had previously broken his ankle, and had to have pins and plates put into his ankle. after about 2 weeks, 2 stitches …

  37. I have a chronic illness and have had several hospitalizations at Dukes and the Doctors and Nurses as well as their entire staff have always been professional as well as very kind and compassionate with me. That means a lot especially when you are scared and not feeling well.

  38. In the past couple of months I have utilized the services of Dukes Memorial Hospital in both the ED and as an inpatient.
    The care in this hospital has been fantastic. I vas very ill during my first …

  39. I was feeling the worst that I have ever felt and was absolutely miserable when I received the Regen COV infusion. 48 hrs later I started to turn a corner and felt like my body finally was getting the upper hand over this virus. 10 days later and I’m covid survivor!

  40. my labor and delivery staff were absolutely wonderful, not only did they make sure I knew everything that was going on, they also treated me and my family with kindness and respect the entire time. I highly recommend them!

  41. Some of the staff in the ER is very kind but 1 nurse and 1 Dr ruined the entire place. The doctor was extremely aggressive physically and verbally. He called me a liar because I misinterpreted his question. I hadn’t slept in 3 days and …

  42. The ER, Med-Surg, Lab, X-ray staffs were superb!! All personnel of every department were helpful, courteous and efficient. I could not have asked for better care. Our Dr Mull is the best! We cannot say enough positive about our community hospital. Kudos to all.

  43. There is no professionalism in that hospital at night time. From the EMT’s to the ER staff. I went on Dec.1st around 12:30 a.m. If you are concerned about the poor rating given, do the noble thing and return my numerous calls to file a formal complaint. I would rather die than be taken to that God forsaken place!

  44. It was terrible. The nurse was half asleep and couldn’t remember what she was doing. Forgot to rehook IV up after scan. Had to call several times to get results sent to primary doctor

  45. Jared from phlebotomy was wonderful. He made me feel at ease, was professional, and performed his job expeditiously. I was in and out for a blood draw for lab work within 15 minutes.

  46. I have recently had to call 911 for an ambulance to get my paralyzed daughter .who is also a cancer patient with a spinal injury to take to the hospital. I feel the public should know the horrible..uncaring..unprofessional care my daughter …

  47. The staff needs alot of training in various areas. No compassion, no thouroughness. I took a paitient with cancer as well as a spine injury to the hosp. They were very rough n uncaring did nothing to rectify the problem we came in with wich …

  48. I went to the emergency room on January 23, 2020. Thanks to the wonderful doctor and staff I was in ICU within 50 minutes from walking in the front door. My care from CEO, doctors, nurses, physical therapy, dietary to housekeeping was …

  49. The place along with er doctors are incompetent bout killed me with wrong diagnosis few days later had bad heart attack if they were trained as doctors they would’ve gave right test like the heart scan that would’ve shown the problem won’t recommend that hospital to remove a hang nail

  50. We had a great experience at Dukes for the delivery of our daughter. From the registration staff, ER nurse that took us upstairs, dining services staff, environmental services, lab, to the awesome labor and delivery staff. Everyone was …

  51. Had a great and fast experience, Dr. Keane was friendly, observant, and candid. I could tell he was very good at his job due to his terrific professionalism. All in all it was a fantastic experience outside of the nature of me being there. The nurse was very kind and did a great job.

  52. Came in for my wife. Everything was fantastic! Nurses, doctors, respiratory therapist, registration, & especially lab was amazing. The ER was quick to assist when we arrived and got us transitioned to ICU rather quickly. Only downside was the TV service would intermittently go off.

  53. I had a Dexa Scan the young lady that did my scan was very professional. She is surely an asset to Dukes. She has very good personality and was very quick to do her job. Thank You Very Much

  54. I came there for the Covid infusion at 7:15 am. I was in a wheelchair because I was so weak from having Covid and when the nurse came to get me to take me to my room she said, ” You can’t walk?” I explained that I was very weak and that I …

  55. I was in the er for a miscarriage and the ER doctor made fun of my husband and I during that time. Instead of offering support for his patients. Worst excuse for a doctor and I refuse to ever go back to any of their offices or the er if …

  56. This place is a joke. I was put in an isolated room with another female (a stranger). I was asked personal questions in front of her. As the same with her in front of me. I witnessed Dr. Keane lift up her shirt an give her an exam right in …

  57. This been quite a few times I went there got mistreated. Waited an hour and a half just for doctor to come in talk for five minutes. I’m sorry dukes needs to be shut down.

  58. Went in for an abscess to get drained Nurses we’re so rude. Doctor fell into wall with a scalpel in his hand. He was also slurring words ,No way I was gonna let him cut into me like that. Worst hospital ever.

  59. Dr Brumfield was great. I was a little disappointed in the registration area. Not ver clean. You could see the dust where there were just sweeping around stuff. Never seen it look like that. It is winter and salt plays a factor but not to …

  60. When I went in to get my arm checked out since I fell 3 weeks ago. I ended up waiting for 1.5 hours for the doctor to tell me that arm was fine. Now I get that hospital are under staff but really just to tell me am fine that’s a waste of my time and time they could have spend on another person.

  61. I would like to share my experience during my stay at Dukes Memorial from being admitted in the emergency room on 4 August through 11 August. Followed immediately by IV therapy , outpatient clinic, 12 August through 3 September 2020. …

  62. I’m at the hospital with my husband right now. He doesn’t go to the hospital unless he absolutely has to. He’s shaking crying in pain. The doctor came in and just asked him if he could lift his arm. He has steel rods up his spine and broke …

  63. My husband and I had the best experience at Dukes Hospital with both of our children’s deliveries on their maternity ward. Excellent care by the Doctors and nurses. They went above and beyond to reach our expectations. We had the best care …

  64. Check in for my test was so quick. I was checked in at the lab next and everyone was so helpful and nice. I am going to switch all my tests here to Dukes because there staff was so efficient and nice. I’ve never been treated this way in …

  65. Really don’t understand why they have a financial counselor. They have the registration staff give you his card to reach out to him about your bills and set up a payment plan…. This man never and I mean never returns calls!! I couldn’t tell …

  66. From walking into the hospital the registration clerks were amazing. Both of the nurses that I had in the ER were PHENOMENAL! The ER doctor was great as well. Everyone that I made contact with today made my time in the ER amazing!

  67. Fantastic experience. Registration was quick and efficient. Had appointments with both the lab and x-ray. Everyone was friendly, compassionate and got me on my way quickly and results were back with my physician for my appointment the following day.

  68. I want to commend Nurse Brian in the ER for going above and beyond today in my care. From the person at the check in desk to the ER check in person, my care was exceptional. I’ve never had a bad experience at Dukes. I really appreciate my hometown Hospital and the tireless efforts that it’s staff gives.

  69. I came to the hospital because my BP was high and I was dehydrated from having covid. I was very nauseous and couldn’t drink water. Pretty much told I would just have to suffer through this and the dr said my veins were fine and I wasn’t …

  70. Nothing like neglect. Absolutely no integrity. The Er doctor working June 25th at 2am and the staff are an absolute waste of medical degrees not only did they lack empathy but basic medical knowledge about mental health, dementia, and social services .

  71. Everyone in all departments treated me as if I was the only patient in their care. All departments went out of their way to be sure I was comfortable and received what I needed or wanted. The kitchen workers made suggestions on meals I …

  72. Had a great experience at Dukes. I always do. The ER Dr. And staff are always kind, courteous, and professional.
    Upstairs in my room, the nurses were super attentive, always willing to help if i needed it. Super kind, Shila and Jen and Janet. Thank you for being so good to me.

  73. My experience goes back to my most recent stay. I’m not sure what happened but Dukes Memorial changed!
    I have nothing but praise for everyone there! From the time I arrived in the ER …

  74. I was sent for a look at my heart. I did not realize there was different tests than an EKG. Turns out there is an Echocardiogram which is much different and more detailed. …

  75. I was greeted with a very friendly person whom I did not see but felt comfortable! She guided me to the take a number when I didn’t wait at all! The Registration lady was very direct fast and professional! Then directed me to the LAB where …

  76. I received courteous, professional, and prompt care. I was treated very politely and everything done medically was explained thoroughly. I left feeling encouraged and optimistic. Dr and Nurse in ER have my respect. He mentioned I was a …

  77. Registration is awfully slow. It took longer to register than the procedure took Lab and x- ray personnel very professional and courteous. Registration personnel leave something to be desired.

  78. I was well taken care of during my hospital stay. All of the staff was great to me but there were 2 that really stood out….their names were Stephanie Elaine and Shila Morris. They went above and beyond to make sure I was comfortable during my stay. Dukes is a great hospital.

  79. Tammy in the ER was so disrespectful while I received care. She treated me as and inconvenience wand when I asked about my results she rolled her eyes and ignored me.

  80. Terrible experience with ER. Told stall move me to different room because of clanging noise. Said they didn’t hear anything. Changed rooms. But on my notes it said I was hearing things. My husband even said the noise was loud.

  81. Took my daughter to the ER. ER staff was excellent and Dr. Keane was wonderful. He did a great job of explaining everything and making sure to answer all questions. The treatments were started quickly and she was feeling better by the time we left.

  82. The nurses were awesome. The doctor I got was so nice and explained things, the housekeeping crew was so quiet and did a great job. The food staff took my orders and the food was not bad at all. I truly had no issues with my stay.

  83. Everyone did a great job! Registration was quick! Kim Pugh, Amanda Waters and Amber Recometa did a great job! Didn’t make me get stuck twice! Thanks to Amy Correll for getting the tubes to the CT tech. All in all a great experience!

  84. We took my 4 year old grandson to the ER because he had touched the stove top and had a pretty bad burn on his palm. He is non-verbal and was very confused and scared in pain. He was very loud and uncolsolable, but all of the staff were …

  85. Thankful for Dukes and ER. We really are a lucky community to have emergency an acute care so close to home. When you need it you need it. Some of the best professions, I couldn’t ask for more! Thanks to Dr. Lopez and Cassie RN for taking great care of my boy!

  86. The ER staff are very rude and judgmental. This is the worse hospital in the U.S. even as an ex employee and patient I was treated awful. The Indian ER doc told me to go home and eat a banana, had a CAT scan done, and the doctor told me I …

  87. The only thing that went right for my husband is that they did give him medication for his pain, but there was absolutely no interest in finding out why he was in so much pain, he is a recent amputee and I wanted the doctor to send him to …

  88. I just had a colonoscopy, my first, on Friday the 9th of December and had a great experience. The staff, all of them were super friendly, but professional and every question I had was answered immediately. While my Nigerian husband speaks …

  89. Spent Friday night and early Saturday morning in the ER…. Staff was very thoughtful and attentive of my needs. The nurses, technicians, and doctor were efficient and knowledgeable….figured out my problem quickly. I appreciated everything …

  90. Well I’m telling you about my stay at Dukes. I loved it. The staffing couldn’t been any better. I did not want for anything and didn’t need anything. I loved the nurses and they couldn’t do enough for me. The food even thou I didn’t eat …

  91. I had surgery here about a week ago. I don’t have any complaints. 😊 They (my nurse, my doctor, my anesthesiologist) were all great. They all gave me wonderful treatment and made me feel comfortable. I have extreme, crippling anxiety, so …

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