Local dealer for compression stockings, lymphedema therapy, ankle braces, back braces, knee braces, orthopedic therapy, wrist braces, spinal … See more
Not very happy with the way the warranty issues are being handled on my dad’s 9 month old scooter,told one thing at purchase now being told we have to come out of pocket,meanwhile pops is robbed of his freedom of mobility until they can get a tech out,then Lord knows how long before they get the part and fix it
I’ve been waiting on my costum wheelchair since 2019 and every time I call it’s always something new they need but not 1 time was I called to be informed of anything
They keep sending me a bill for my husband Commode and he has insurance. I was trying to call about it and they had me on hold for 3 minutes until it ringed again and they still didn’t answer.
After being sized for compression stockings by Ragan I received the wrong size . Later I tried to reorder a pair that would fit me, and again the wrong thing was ordered by the same person.
I do my business with Duramed because they are located so close to my home. Being a caretaker I need it to be that easy. However, I really am not satisfied with their service. When I go in to the location on the Westbank the women who …
‘Brought my CPAP rx to have a machine dispensed. They told me the insurance authorization should be handled in 2 days. A few days later I called them and was told the request was still being processed. A week later I stopped by and they …
What cassandra said i went through exact same thing wrong color matter if fact wrong item was ordered i was told it would be ordered for overnight shipment since wrong item was ordered after waiting 3 months for wrong item the overnight …
I used Duramed because my mom’s insurance sent us there. I ordered compression socks for my mom in December. I finally received the socks yesterday (March 5th). I had to continuously follow up with them as dates given passed. They never …
They are very quick to drop off equipment and start the billing process; however, they are very slow to pick it up. Can’t wait to see if they are still charging after the request for pick up was placed.
A woman who identified herself as a supervisor was incredibly rude and unhelpful. She told me that many people have been upset with her and that their fax machine was down for 2 weeks after the storm. I was required to get a letter faxed …
I have been waiting for my mask now for 4 weeks. Each time I call, they say “sure no problem, we will get it in the mail”. Now they say that my prescription is expired. And I had to call to get that information from them. They should …
I called in cpap supplies 9/5 by 9/8 I realized I didn’t recieve a notification from USPS informed delivery stating something was on the way. I then called back on 9/8 to check on things. I was then told I needed autherization. I got that …
Always helpful
Poor management and not a very friendly work environment!
This place is the worst place i ever had to do business with u call and be put on hold
Your service is horrible. Stop telling lies!
Service was the worse I wouldn’t take my dog there. Never experienced anything like this before.
Poor service I’ve been waiting 2weeks for to pick up my wheelchair to repair and still haven’t picked it up.
They got all your info.but have to constantly call to reorder.and they act like they do not know about it.duh it all in your computer.not organized
Not very happy with the way the warranty issues are being handled on my dad’s 9 month old scooter,told one thing at purchase now being told we have to come out of pocket,meanwhile pops is robbed of his freedom of mobility until they can get a tech out,then Lord knows how long before they get the part and fix it
I’ve been waiting on my costum wheelchair since 2019 and every time I call it’s always something new they need but not 1 time was I called to be informed of anything
They keep sending me a bill for my husband Commode and he has insurance. I was trying to call about it and they had me on hold for 3 minutes until it ringed again and they still didn’t answer.
After being sized for compression stockings by Ragan I received the wrong size . Later I tried to reorder a pair that would fit me, and again the wrong thing was ordered by the same person.
I do my business with Duramed because they are located so close to my home. Being a caretaker I need it to be that easy. However, I really am not satisfied with their service. When I go in to the location on the Westbank the women who …
‘Brought my CPAP rx to have a machine dispensed. They told me the insurance authorization should be handled in 2 days. A few days later I called them and was told the request was still being processed. A week later I stopped by and they …
What cassandra said i went through exact same thing wrong color matter if fact wrong item was ordered i was told it would be ordered for overnight shipment since wrong item was ordered after waiting 3 months for wrong item the overnight …
I used Duramed because my mom’s insurance sent us there. I ordered compression socks for my mom in December. I finally received the socks yesterday (March 5th). I had to continuously follow up with them as dates given passed. They never …
They are very quick to drop off equipment and start the billing process; however, they are very slow to pick it up. Can’t wait to see if they are still charging after the request for pick up was placed.
A woman who identified herself as a supervisor was incredibly rude and unhelpful. She told me that many people have been upset with her and that their fax machine was down for 2 weeks after the storm. I was required to get a letter faxed …
I have been waiting for my mask now for 4 weeks. Each time I call, they say “sure no problem, we will get it in the mail”. Now they say that my prescription is expired. And I had to call to get that information from them. They should …
I called in cpap supplies 9/5 by 9/8 I realized I didn’t recieve a notification from USPS informed delivery stating something was on the way. I then called back on 9/8 to check on things. I was then told I needed autherization. I got that …