At DHS, we understand that living with certain medical conditions and disorders or recovering from injuries and surgeries can be difficult to cope with. … See more
People are so rude in this place you get transferred around then having to explain yourself each time I have been waiting on a cpap machine for a month now …. terrible place to get your supplies from
This company is a joke,stay away.Told them to put me on auto ship,never happened,had my CPAP for 4 months haven’t been sent any supplies,called them and 3 times and each time got a run around.Very poor customer service that I’ve ever dealt with
Extremely poor customer service. Had issue with CPAP and left messages every day for 2 weeks and recieved no call back. I had to go to the actual building… only to be told i had to set up and appt.
No not use this company. I changed my address and placed an order a week went by now order received. Called back ordered again confirmed my new address another week went by no order received. Just called again and it was delivered to my old address. Unbelievable
I really like this company they are very polite and helpful and they call to make sure you are getting your supplies and if you have a problem they work hard to get it fixed quickly
No one ever calls patients back they send supplies even when you tell them none are needed and if you try to return them they never they forget to send authorization for the returns
Absolutely THE WORST customer service to be found anywhere. No call-backs, long wait times, and totally rude people on the phone. DO NOT get your medical equipment from this firm – they have absolutely no idea what service is. You will waste your valuable time trying to deal with these people!
I met with Jeff Lownes at the Harrisburg office on Monday. He was super nice and walked me though everything I needed to know about my cpap. The trickiest part was finding the building. 😄 …
After many years of perfect customer service, for me, they have turned into a nightmare. …….right up to the point when I needed customer service after the fact. If I could give them a -minus 5 star rating, I would with full conviction that I may save someone from the same experience.
These people do not know what they are doing. The supplies they sell are higher then the other vendors. They charge your credit card without permission and they don’t know how to bill so the bill comes back to you.
Jeff reviewed detailed information about my CPAP equipment and answered all my questions and concerns. I left feeling not as anxious about starting this therapy. Thanks so much Jeff!
This company has gone downhill in the last 6 months. I used to be able to call and get supplies within a week. Now whenever you call, you’re put on hold, even for the operator, then cut off. If you’re lucky enough to actually speak to …
I’ve been impressed with Dynamic since the beginning but this morning I was blown away but the help and assistance of Lisa H. She helped with every step of the way in helping me resolve an issue. And did it with knowledge and patience. You certainly don’t find customer service like that everyday. Thanks, Lisa!!
I needed an air mattress bed which was prescribed for me by my doctor. I get this bed which is used. Now remember this is a bed that is being paid for by my insurance. It is one I intended on keeping for years, because this isn’t a …
I had dealings with this company for several years. Last September, I switched companies and my new company was worse than DHS. This past March, I gave DHS a second chance and their first order was incorrect – sending me a heated hose …
Consumers BEWARE. . My mom was written a prescription for a nebulizer.. DHS rep told my mother that a credit card on file is required? Why my mother asked. The rep stated that this is a common practice. My mother asked the rep, wouldn’t …
Truly Impressive !!! The supervisor, Delilah is an asset to DHS and those in need of their services. She is kind, professional and extremely competent. She follows up, solves problems and does it all in a timely manner. We appreciate …
I have always had excellent service from Dynamic Health Services for the last 5 years. Their in home service and supply services are great. I called today and talked with Brittany and she is very professional and answered all of my questions and confirmed my order for next week.
My husband using dynamic healthcare for a cpap. He doesn’t hear well on telephone so it is me that is contacted. They are very reliable, our contact person Jeff is very helpful.
My husband and I both get our DME supplies from Jeff Lownes . His customer service and attention to patient care is above OUTSTANDING! We are happy customers and will spread the good word on Jeff!
scammer; they billed me for something which I didn’t order and never received from them.Then they ask me to pay $400. Once I mentioned I never received it they gave me UPS tracking number and tell me its my responsibility since I got billed …
Company was unethical and in my opinion they scammed me as a customer. Pressured me to take supplies I didn’t ask for or need by saying they were covered by insurance. Waited 9 months and billed me …
I called many times here and i was always placed on hold for many many many times and I left a message many many many many many times and I still did not receive any call back from here. I could’ve suffer for many weeks without my cpap …
I have been using DHS in Newtown Square for the past 2yrs and have always received great service. My rep Dawn was always cheerful to talk too. Explained everything I was entitled to get and why. Dawn made ordering easy. Thank you Dawn for always being there for me.
Paul
I wish I had read these reviews before I chose them as my DME . They won’t take their responsibility for faulty misrepresentation of contract terms and are holding me accountable for signing it based on their faulty advice. …
First time I ever give a company this low rating but this Company sends bills and bills and when I called them, they told me a $400+ bill was for my initial setup but when I had scheduled the setup they had told me it was $90. When they …
Very poor customer service both by calling the Harrisburg office directly and the 1-800 number. They don’t listen to what you tell them and go off of what they have in their computers. I guess I’m old school, always was taught in customer …
I would give 0 stars but then I couldn’t review this company. I was referred to this company by my pulmonary doctor for sleep apnea machine and supplies…they were very difficult to work with , it took weeks to get my machine..a rep came …
Great experience with Dynamic Healthcare Services. Jeff was professional, friendly, thorough while discussing the details of my first CPAP machine. The entire staff was impressive. Thanks!!
From start to present, my experience with DHS has been a pleasure. Austin took me through the whole process. She is terrific — a true asset for DHS. Austin was professional, cordial and, most of all, caring. She made me very comfortable …
If there were negative stars here, I would click there. We came to this company because Freedom Blue outed the excellent provider we were with. Our experiences have been nothing but negative. From incorrect shipping of items, long waits …
I received a call from Austin to get me set up for my appointment for my cpap.I felt like I knew her all my life!! Austin explained to me everything I needed to know about my upcoming appointment with George and what he will over with me to …
Made over 5 phone calls requesting a “call-back.” They never called back. Made an appointment and when I showed up the rep. there said there was nothing in her books about an appointment. She assured me that someone would call that same …
I have been dealing with DHS for the past 2 weeks. The reason it’s taking so long is because of delay from ordering physician office. I do agree there can be long wait times, but I’ve only spoken to nice, helpful people in my many calls …
I had some problems with ordering. I called and spoke to someone named Ashley Marks. I’ve got to say, she did a FANTASTIC job walking me through everything and solved my problems! Love the products and love the professionalism and respect your employees give to clients like me. Keep up the good work!
They sent me the wrong equipment and after calling several times and leaving messages and they never returned my call. I finally was able to get ahold of someone and they sent me the correct equipment however they have never sent me a …
I had two machines here at my home one very large one little smaller i had work with Miguel (hope i spelled that right) to take big one leave smaller one. It turned out smaller one wasnt working i called Miguel.He was here next day brought …
I just talked to Melinda to order my supplies! Shes great to work with! Very pleasant, knowledgeable ,accomidating, & helpful! Great job Melinda! Thanks for your help! Kay
This is the Worst company I have ever dealt with. I received a cpap machine from them in August and I was told I would be put on auto delivery to receive my supplies it is now December and I am still waiting to receive supplies. I called on …
Phone call after pointless phone call. Wait to hear for an “appt” just to have another appt. scheduled, AKA phone call. Waiting weeks for what should take hours. Attitude from the schedulers, I finally gave up. You lost my business. …
THE worst company I have ever dealt with! Got my machine in September-it is now December and my machine still isn’t working! I just called to request a return of the product. Please don’t use this company. Nothing but aggravation!!
Unfair billing practices. I was forced to use this company for my CPAP machine. They sign patients up for something called Auto pay to automatically bill a credit card they have on file. 14 day return policy even if the supplies are not …
Most confusing billing I have ever seen. “Monthly” invoices for CPAP rental seem to be generated at random intervals. I won’t get an invoice (via mail or email) for months, then suddenly I get one, then a few days later a double bill. I …
WOW, Ashley Marks has been simply wonderful. My insurance approved a new, updated CPAP machine, but required doctor appointment notes, etc. to finalize the claim. Ashley followed through with me every single step of the way, even with some …
Total scam. I was told this wouldn’t cost me anything out of pocket and I’m still receiving bills. Returned the equipment 6 months ago and just started receiving invoices. How do they get away with this?
I’m having a little trouble getting adjusted to wearing the cpap mask but Austin and her team at Dynamic are doing everything in there power to help me feel more comfortable about the experience. …
I would steer clear of this company unless you want to be totally aggravated when trying to order C-PAP supplies. Caris Miller, who identifies herself as a supervisor on her answering machine, NEVER answers the phone and NEVER responds to …
I received my third CPAP today from DHS. Mr. George List, Respiratory therapist did a great job of introducing/explaining the ibreeze machine. Thank you!
DO NOT USE THIS COMPANY!!! They always send my grandma the wrong headgear and mask for her C-PAP machine which left soars all over her face and it took a long time to get the right one for her and this was almost 3 years. Then we sent the …
George List, RCP, CRT, respiratory therapist provided excellent service in delivering and instructing me in the use of my new Resperonics CPAP machine.
You should avoid this company at all cost. They are really good at putting the equipment in your home, but their billing, to put it in good terms, is a nightmare. First, the technician tells you that your insurance will cover all the cost …
I’ve been getting bills every month for supplies I have not received. There are good at sending out bills for stuff they haven’t even shipped yet. I’ve been paying them as they come. Last Friday I got a bill for May and June which I already …
Jeff initially brought all my oxygen equipment to me and explained how to use everything and refill my tanks. He was very friendly and answered all my questions. …
Very discouraged. I can’t move forward with my surgery until I’m “complaint with my CPAP machine” but no scheduler is calling me to get it to me. I know my Insurance approved it and I don’t have any co-pay as I’ve reached my deductible for the year. Maybe that’s the problem. They’re waiting until January so they can get money from me.
I got my cpap machine from this company last month. I can not wear a facemask since I am claustrophobic. I am using nasal pillows which is uncomfortable. I spoke to someone named Lisa who said she would send me a different thing to use. I …
So as a follow up from my previous review today 3/12/2021 I had a billing question and called and spoke with Lisa.. She was very cheerful and walked me through the process and explained the reason for this billing. Lisa was very thorough …
This place is a ripoff. They send all sorts of supplies I don’t need and I get billed for them. They sent me a hose that doesn’t fit my machine and refused to let me return it for a refund because they said it has to be within a certain …
This is my first experience with CPAP. Dynamic Healthcare sent out a top notch tech. Jeff was awesome! Very professional, courteous, friendly and knowledgeable! It was a pleasure and I look forward to working with him!
Mr. George List was very very patient and knowledgeable going over my understanding of using my cpap machine I believe I can be very successful with improving my health to live a balance life. Thank you.
Cecelia Sanders
My in-home oxygen concentrator stopped working one day. I began feeling anxiety, didn’t know what to expect. Within one hour I had talked to a tech, Miguel, and he put my mind at ease. Shortly thereafter he showed up with a new machine, no fooling around trying to troubleshoot. Straight to a new one!
Good luck trying to talk to a human on the phone. I’ve left more messages, and when I do get a person I get redirected to another person or phone number to leave a message and no one returns the calls. My doctor had to call on my behalf to …
My cpap was delivered to me. I had been promised a mask fitting with 3 different masks and-an adaptor to titrate oxygen directly into my mask. And I had requested extra tubing for my oxygen compressor. Jeff Lownes arrived with one mask a …
Miguel the delivery man is Awesome.
He always calls me before dropping off supplies. He is very nice and puts others interest ahead of his. HE. is very friendly …
This company has been one of the worst companies to deal with. My husband has a cpap machine. He had issues with the machine and I have reached out several times. The machine was recalled, the company said that they would send new parts. …
This company is VERY GOOD when it comes to following up with you to buy supply from them, but when there’s a GIANT RECALL for a CPAP machine, they won’t call you to let you know. How can you knowingly call and offer supplies to a device …
I had a very positive experience with DHS in acquiring my Cpap. They worked quickly and efficiently in a climate of mass shortages. George was the respiratory therapist whom delivered and setup my machine. He was very friendly and thorough. I highly recommend DHS.
Absolutely one of the worst companies I’ve ever had to deal with. I would of gave them no stars if that was an option. Cancelled two sleep studies appointments that I had made. Trying to find a comfortable mask. I was told I can’t get …
Worst company I have ever had to deal with. Did not know how to correctly set up their machines to receive data-took months to address. Multiple issues with sending wrong equipment. Billed me for a new machine full cost after a year of …
In addition to having sleep apnea, I have several other healthcare issues that affect what does and doesn’t work for me in terms of the CPAP frames and nasal pillows. Respiratory therapist George List has come to my rescue on several …
Absolutely horrible service. We’re in a pandemic but they refuse to mail a CPAP machine due to loss. They refuse to drop off the medical equipment and must come in your house in a pandemic. The associate was coughing and sneezing all …
I have never had such a bad experience with a company. They over charge for everything they offer and blame the insurance company. The CPAP machine I got from them had a humidifier already built into the machine. You cannot get this machine …
I am posting this on behalf of my Aunt Cleo Gabel. She has been a customer of Dynamic Healthcare for years. Miguel has been handling all of her oxygen needs and is a professional in all areas. He gives personal and caring service. He is …
Thank you Dave for picking up the oxygen equipment, we also thank for all these years for your prompt responds on making possible to have the right equipment on time. We all wish you the best.
George List came to my home and helped get me setup with a CPAP. Great customer service!! Very knowledgeable and helpful Would highly recommend DHS and George!! Thank you George.
I was prescribed a cpap machine in December at this point my deductible was fulfilled,but I still had some out if pocket expenses. On Dec 23 i was told my cost would be round $250, at the time I was given this information my credit card …
Just received my CPAP machine from Dynamic Healthcare Services. The entire process was very smooth. Austin (very professional) was my initial contact and handled the ordering of the device as well as scheduling delivery. George List …
At first it was some miss-communication with billing but it was taken care of very easily and sincerely by the billing department. Ive dealt with a gentleman by the name of Miguel since i have had this service and he has been more then …
Visited by George List for CPAP instructions. George was very helpful and presented the instructions in a professional and knowledgeable manner. I would highly recommend DHS in the future.
George List is an outstanding representative for your company and did a terrific job helping us setup our new machine. Thanks so much!
– Daniel Rockafellow
Contacted the company after my husband’s cpap machine just suddenly stopped working. Austin explained the process of obtaining a new machine; and she took care of obtaining the new machine in a short time. Jeff was courteous and friendly as he explained and set up the new machine and answered any questions we had.
George List dropped my supplies off, and show me how to use the new machine. George was awesome. Personable, friendly, and knowledgeable. It was a wonderful experience.
George List is a Genius! He quickly diagnosed the problem with my APAP and for the first time in 2 weeks it did not make loud sounds and I slept. He also provided additional tips that I am very grateful for the insights.
Paul P
I have had to use a CPAP machine for the last few months. DHS has supplied the machine. I had to return 2 CPAPs due to malfunctions. Everyone I have talked to with billing or technical customer service have been fantastic. Lisa in …
New to the world of CPAP & all that goes with it. My Doctor put me in contact with DHS to get my machine. From the scheduling with Austin to the actual set up with George everything has been very professional, efficient, easy & quick! I had …
Melinda called me to see if my grandmother needed supplies. She has such a pleasant and friendly attitude every time she calls. Thank you for helping us with her mask!!!
I have used Dynamic Health Care for my CPAP supplies for over a year now. They have always been very helpful and shipping is very quick. A first class operation.
I am new to the cpap world and had no knowledge. George delivered my machine and went over everything and answered all questions in a easy to understand manner. George was awesome and gave me confidence the the cpap experience will make my life better. Thank you for a great experience.
I had an excellent experience. The respiratory therapist was George List, he was extremely helpful and knowledgeable about the bipap. He took time to answer all my questions and stayed until I was comfortable with the equipment.
My very old (2005!) CPAP stopped working a few months ago. I picked up my beautiful new machine today from George List at the York location. George was so great to work with. He answered all my questions, made great suggestions for a new …
I want to give a shout out to George List! I had the opportunity to meet with him at the York office. The time and patience he showed me was incredible. He made sure I understood how to work my CPap Machine. He also made sure I knew how to …
I called and scheduled my appointment with Austin and she was the nicest and was super helpful working with my work schedule. George brought my bipap machine and was very nice and very informative and helped me understand how to use my machine the best way and with the best care. You have wonderful employees!
Was having issues with updating my new insurance and getting things squared away to receive my supplies and Lisa was a life saver! She heard my concerns listened to me and got right back to me with all the answers and got my insurance info updated. Her customer service skills and attitude was very pleasant and appreciated.
I have been using a CPAP machine for 15 years. And until George List visited my home to configure and install my machine, I am certain that I am using the machine properly for the first time. This is by far the best level of service I …
I really like the atmosphere and the personality of the assistance
Service is good… once you get through to a live person!
Never never never dealing with this company again.
Company “requires” auto pay on bills. No thank you.
Great place to get your supplies
worst customer service of any company on planet earth
We went right in, no appointment needed. Stephanie was soooo helpful, she went above and beyond.
1 star cause no option for negative stars. I would hope Medicare would shut these people down
They keep sending the wrong equipment and billing me without my knowledge.
Excellent customer service 👏 by Jeff. …
Have only had great service and experience at the Harrisburg office and Pittsburgh (Stacie) Customer Service Line
People are so rude in this place you get transferred around then having to explain yourself each time I have been waiting on a cpap machine for a month now …. terrible place to get your supplies from
I’m very satisfied with DHS services and recommend others to try them out
I can not access my account and their customer service is only avalilable when Iu am working.
Did not receive whole order. I received an email that the whole order was delivered. I will not order from dhs med supply again.
Website doesn’t seem to work, and the requested amount doesn’t seem to match my invoice. Not user friendly
This company is a joke,stay away.Told them to put me on auto ship,never happened,had my CPAP for 4 months haven’t been sent any supplies,called them and 3 times and each time got a run around.Very poor customer service that I’ve ever dealt with
Extremely poor customer service. Had issue with CPAP and left messages every day for 2 weeks and recieved no call back. I had to go to the actual building… only to be told i had to set up and appt.
Office personal are very Are very prompt of sending compliance data to my occupational health for my DOT medical card thanks compliant department
My machine broke. There is absolutely no support. Stay away from these guys. It’s a scam. They don’t answer their phones or return messages.
No not use this company. I changed my address and placed an order a week went by now order received. Called back ordered again confirmed my new address another week went by no order received. Just called again and it was delivered to my old address. Unbelievable
I really like this company they are very polite and helpful and they call to make sure you are getting your supplies and if you have a problem they work hard to get it fixed quickly
No one ever calls patients back they send supplies even when you tell them none are needed and if you try to return them they never they forget to send authorization for the returns
Received order promptly.
Thank you.
I receive my equipment from them. They are always polite and all me monthly. Shipping is fast. I have no complaints
Absolutely THE WORST customer service to be found anywhere. No call-backs, long wait times, and totally rude people on the phone. DO NOT get your medical equipment from this firm – they have absolutely no idea what service is. You will waste your valuable time trying to deal with these people!
Everyone I talk to at DHS is helpful and responsive. I have had a great experience getting and starting my CPAP therapy with DHS.
I met with Jeff Lownes at the Harrisburg office on Monday. He was super nice and walked me though everything I needed to know about my cpap. The trickiest part was finding the building. 😄 …
After many years of perfect customer service, for me, they have turned into a nightmare. …….right up to the point when I needed customer service after the fact. If I could give them a -minus 5 star rating, I would with full conviction that I may save someone from the same experience.
Unfortunately the customer service leaves a lot to be desired. If you want quick and efficient service, look elsewhere.
These people do not know what they are doing. The supplies they sell are higher then the other vendors. They charge your credit card without permission and they don’t know how to bill so the bill comes back to you.
Jeff reviewed detailed information about my CPAP equipment and answered all my questions and concerns. I left feeling not as anxious about starting this therapy. Thanks so much Jeff!
This company has gone downhill in the last 6 months. I used to be able to call and get supplies within a week. Now whenever you call, you’re put on hold, even for the operator, then cut off. If you’re lucky enough to actually speak to …
I’ve been impressed with Dynamic since the beginning but this morning I was blown away but the help and assistance of Lisa H. She helped with every step of the way in helping me resolve an issue. And did it with knowledge and patience. You certainly don’t find customer service like that everyday. Thanks, Lisa!!
I needed an air mattress bed which was prescribed for me by my doctor. I get this bed which is used. Now remember this is a bed that is being paid for by my insurance. It is one I intended on keeping for years, because this isn’t a …
I had dealings with this company for several years. Last September, I switched companies and my new company was worse than DHS. This past March, I gave DHS a second chance and their first order was incorrect – sending me a heated hose …
Consumers BEWARE. . My mom was written a prescription for a nebulizer.. DHS rep told my mother that a credit card on file is required? Why my mother asked. The rep stated that this is a common practice. My mother asked the rep, wouldn’t …
Truly Impressive !!! The supervisor, Delilah is an asset to DHS and those in need of their services. She is kind, professional and extremely competent. She follows up, solves problems and does it all in a timely manner. We appreciate …
I have always had excellent service from Dynamic Health Services for the last 5 years. Their in home service and supply services are great. I called today and talked with Brittany and she is very professional and answered all of my questions and confirmed my order for next week.
My husband using dynamic healthcare for a cpap. He doesn’t hear well on telephone so it is me that is contacted. They are very reliable, our contact person Jeff is very helpful.
Absolute joke of a company. Just received July’s bill on October 1, 2022. No reason for this.
My husband and I both get our DME supplies from Jeff Lownes . His customer service and attention to patient care is above OUTSTANDING! We are happy customers and will spread the good word on Jeff!
scammer; they billed me for something which I didn’t order and never received from them.Then they ask me to pay $400. Once I mentioned I never received it they gave me UPS tracking number and tell me its my responsibility since I got billed …
Company was unethical and in my opinion they scammed me as a customer. Pressured me to take supplies I didn’t ask for or need by saying they were covered by insurance. Waited 9 months and billed me …
Lisa Hawley was extremely knowledgeable, patient in getting my new replacement machine set up. Thank you.
I called many times here and i was always placed on hold for many many many times and I left a message many many many many many times and I still did not receive any call back from here. I could’ve suffer for many weeks without my cpap …
I have been using DHS in Newtown Square for the past 2yrs and have always received great service. My rep Dawn was always cheerful to talk too. Explained everything I was entitled to get and why. Dawn made ordering easy. Thank you Dawn for always being there for me.
Paul
I wish I had read these reviews before I chose them as my DME . They won’t take their responsibility for faulty misrepresentation of contract terms and are holding me accountable for signing it based on their faulty advice. …
First time I ever give a company this low rating but this Company sends bills and bills and when I called them, they told me a $400+ bill was for my initial setup but when I had scheduled the setup they had told me it was $90. When they …
Very poor customer service both by calling the Harrisburg office directly and the 1-800 number. They don’t listen to what you tell them and go off of what they have in their computers. I guess I’m old school, always was taught in customer …
I would give 0 stars but then I couldn’t review this company. I was referred to this company by my pulmonary doctor for sleep apnea machine and supplies…they were very difficult to work with , it took weeks to get my machine..a rep came …
Great experience with Dynamic Healthcare Services. Jeff was professional, friendly, thorough while discussing the details of my first CPAP machine. The entire staff was impressive. Thanks!!
From start to present, my experience with DHS has been a pleasure. Austin took me through the whole process. She is terrific — a true asset for DHS. Austin was professional, cordial and, most of all, caring. She made me very comfortable …
If there were negative stars here, I would click there. We came to this company because Freedom Blue outed the excellent provider we were with. Our experiences have been nothing but negative. From incorrect shipping of items, long waits …
I received a call from Austin to get me set up for my appointment for my cpap.I felt like I knew her all my life!! Austin explained to me everything I needed to know about my upcoming appointment with George and what he will over with me to …
Made over 5 phone calls requesting a “call-back.” They never called back. Made an appointment and when I showed up the rep. there said there was nothing in her books about an appointment. She assured me that someone would call that same …
I have been dealing with DHS for the past 2 weeks. The reason it’s taking so long is because of delay from ordering physician office. I do agree there can be long wait times, but I’ve only spoken to nice, helpful people in my many calls …
I had some problems with ordering. I called and spoke to someone named Ashley Marks. I’ve got to say, she did a FANTASTIC job walking me through everything and solved my problems! Love the products and love the professionalism and respect your employees give to clients like me. Keep up the good work!
They sent me the wrong equipment and after calling several times and leaving messages and they never returned my call. I finally was able to get ahold of someone and they sent me the correct equipment however they have never sent me a …
I had two machines here at my home one very large one little smaller i had work with Miguel (hope i spelled that right) to take big one leave smaller one. It turned out smaller one wasnt working i called Miguel.He was here next day brought …
I just talked to Melinda to order my supplies! Shes great to work with! Very pleasant, knowledgeable ,accomidating, & helpful! Great job Melinda! Thanks for your help! Kay
This is the Worst company I have ever dealt with. I received a cpap machine from them in August and I was told I would be put on auto delivery to receive my supplies it is now December and I am still waiting to receive supplies. I called on …
Phone call after pointless phone call. Wait to hear for an “appt” just to have another appt. scheduled, AKA phone call. Waiting weeks for what should take hours. Attitude from the schedulers, I finally gave up. You lost my business. …
THE worst company I have ever dealt with! Got my machine in September-it is now December and my machine still isn’t working! I just called to request a return of the product. Please don’t use this company. Nothing but aggravation!!
Unfair billing practices. I was forced to use this company for my CPAP machine. They sign patients up for something called Auto pay to automatically bill a credit card they have on file. 14 day return policy even if the supplies are not …
Most confusing billing I have ever seen. “Monthly” invoices for CPAP rental seem to be generated at random intervals. I won’t get an invoice (via mail or email) for months, then suddenly I get one, then a few days later a double bill. I …
WOW, Ashley Marks has been simply wonderful. My insurance approved a new, updated CPAP machine, but required doctor appointment notes, etc. to finalize the claim. Ashley followed through with me every single step of the way, even with some …
Total scam. I was told this wouldn’t cost me anything out of pocket and I’m still receiving bills. Returned the equipment 6 months ago and just started receiving invoices. How do they get away with this?
I’m having a little trouble getting adjusted to wearing the cpap mask but Austin and her team at Dynamic are doing everything in there power to help me feel more comfortable about the experience. …
I would steer clear of this company unless you want to be totally aggravated when trying to order C-PAP supplies. Caris Miller, who identifies herself as a supervisor on her answering machine, NEVER answers the phone and NEVER responds to …
I received my third CPAP today from DHS. Mr. George List, Respiratory therapist did a great job of introducing/explaining the ibreeze machine. Thank you!
DO NOT USE THIS COMPANY!!! They always send my grandma the wrong headgear and mask for her C-PAP machine which left soars all over her face and it took a long time to get the right one for her and this was almost 3 years. Then we sent the …
George List, RCP, CRT, respiratory therapist provided excellent service in delivering and instructing me in the use of my new Resperonics CPAP machine.
You should avoid this company at all cost. They are really good at putting the equipment in your home, but their billing, to put it in good terms, is a nightmare. First, the technician tells you that your insurance will cover all the cost …
I’ve been getting bills every month for supplies I have not received. There are good at sending out bills for stuff they haven’t even shipped yet. I’ve been paying them as they come. Last Friday I got a bill for May and June which I already …
Jeff initially brought all my oxygen equipment to me and explained how to use everything and refill my tanks. He was very friendly and answered all my questions. …
Very discouraged. I can’t move forward with my surgery until I’m “complaint with my CPAP machine” but no scheduler is calling me to get it to me. I know my Insurance approved it and I don’t have any co-pay as I’ve reached my deductible for the year. Maybe that’s the problem. They’re waiting until January so they can get money from me.
I got my cpap machine from this company last month. I can not wear a facemask since I am claustrophobic. I am using nasal pillows which is uncomfortable. I spoke to someone named Lisa who said she would send me a different thing to use. I …
So as a follow up from my previous review today 3/12/2021 I had a billing question and called and spoke with Lisa.. She was very cheerful and walked me through the process and explained the reason for this billing. Lisa was very thorough …
This place is a ripoff. They send all sorts of supplies I don’t need and I get billed for them. They sent me a hose that doesn’t fit my machine and refused to let me return it for a refund because they said it has to be within a certain …
This is my first experience with CPAP. Dynamic Healthcare sent out a top notch tech. Jeff was awesome! Very professional, courteous, friendly and knowledgeable! It was a pleasure and I look forward to working with him!
Mr. George List was very very patient and knowledgeable going over my understanding of using my cpap machine I believe I can be very successful with improving my health to live a balance life. Thank you.
Cecelia Sanders
My in-home oxygen concentrator stopped working one day. I began feeling anxiety, didn’t know what to expect. Within one hour I had talked to a tech, Miguel, and he put my mind at ease. Shortly thereafter he showed up with a new machine, no fooling around trying to troubleshoot. Straight to a new one!
A few weeks ago I got a new Cpap machine, and I dealt with George in York PA. Great guy and company. Very pleasant took really good care of me.
Good luck trying to talk to a human on the phone. I’ve left more messages, and when I do get a person I get redirected to another person or phone number to leave a message and no one returns the calls. My doctor had to call on my behalf to …
My cpap was delivered to me. I had been promised a mask fitting with 3 different masks and-an adaptor to titrate oxygen directly into my mask. And I had requested extra tubing for my oxygen compressor. Jeff Lownes arrived with one mask a …
Miguel the delivery man is Awesome.
He always calls me before dropping off supplies. He is very nice and puts others interest ahead of his. HE. is very friendly …
George List dropped off my equipment on time and had everything I needed ready to go. The process was simple and George was very friendly!
This company has been one of the worst companies to deal with. My husband has a cpap machine. He had issues with the machine and I have reached out several times. The machine was recalled, the company said that they would send new parts. …
This company is VERY GOOD when it comes to following up with you to buy supply from them, but when there’s a GIANT RECALL for a CPAP machine, they won’t call you to let you know. How can you knowingly call and offer supplies to a device …
I had a very positive experience with DHS in acquiring my Cpap. They worked quickly and efficiently in a climate of mass shortages. George was the respiratory therapist whom delivered and setup my machine. He was very friendly and thorough. I highly recommend DHS.
Absolutely one of the worst companies I’ve ever had to deal with. I would of gave them no stars if that was an option. Cancelled two sleep studies appointments that I had made. Trying to find a comfortable mask. I was told I can’t get …
Worst company I have ever had to deal with. Did not know how to correctly set up their machines to receive data-took months to address. Multiple issues with sending wrong equipment. Billed me for a new machine full cost after a year of …
In addition to having sleep apnea, I have several other healthcare issues that affect what does and doesn’t work for me in terms of the CPAP frames and nasal pillows. Respiratory therapist George List has come to my rescue on several …
Absolutely horrible service. We’re in a pandemic but they refuse to mail a CPAP machine due to loss. They refuse to drop off the medical equipment and must come in your house in a pandemic. The associate was coughing and sneezing all …
I have never had such a bad experience with a company. They over charge for everything they offer and blame the insurance company. The CPAP machine I got from them had a humidifier already built into the machine. You cannot get this machine …
I am posting this on behalf of my Aunt Cleo Gabel. She has been a customer of Dynamic Healthcare for years. Miguel has been handling all of her oxygen needs and is a professional in all areas. He gives personal and caring service. He is …
Thank you Dave for picking up the oxygen equipment, we also thank for all these years for your prompt responds on making possible to have the right equipment on time. We all wish you the best.
George List came to my home and helped get me setup with a CPAP. Great customer service!! Very knowledgeable and helpful Would highly recommend DHS and George!! Thank you George.
I was prescribed a cpap machine in December at this point my deductible was fulfilled,but I still had some out if pocket expenses. On Dec 23 i was told my cost would be round $250, at the time I was given this information my credit card …
Just received my CPAP machine from Dynamic Healthcare Services. The entire process was very smooth. Austin (very professional) was my initial contact and handled the ordering of the device as well as scheduling delivery. George List …
At first it was some miss-communication with billing but it was taken care of very easily and sincerely by the billing department. Ive dealt with a gentleman by the name of Miguel since i have had this service and he has been more then …
Visited by George List for CPAP instructions. George was very helpful and presented the instructions in a professional and knowledgeable manner. I would highly recommend DHS in the future.
George List is an outstanding representative for your company and did a terrific job helping us setup our new machine. Thanks so much!
– Daniel Rockafellow
Contacted the company after my husband’s cpap machine just suddenly stopped working. Austin explained the process of obtaining a new machine; and she took care of obtaining the new machine in a short time. Jeff was courteous and friendly as he explained and set up the new machine and answered any questions we had.
George List dropped my supplies off, and show me how to use the new machine. George was awesome. Personable, friendly, and knowledgeable. It was a wonderful experience.
George List is a Genius! He quickly diagnosed the problem with my APAP and for the first time in 2 weeks it did not make loud sounds and I slept. He also provided additional tips that I am very grateful for the insights.
Paul P
I have had to use a CPAP machine for the last few months. DHS has supplied the machine. I had to return 2 CPAPs due to malfunctions. Everyone I have talked to with billing or technical customer service have been fantastic. Lisa in …
New to the world of CPAP & all that goes with it. My Doctor put me in contact with DHS to get my machine. From the scheduling with Austin to the actual set up with George everything has been very professional, efficient, easy & quick! I had …
Melinda called me to see if my grandmother needed supplies. She has such a pleasant and friendly attitude every time she calls. Thank you for helping us with her mask!!!
I have used Dynamic Health Care for my CPAP supplies for over a year now. They have always been very helpful and shipping is very quick. A first class operation.
I am new to the cpap world and had no knowledge. George delivered my machine and went over everything and answered all questions in a easy to understand manner. George was awesome and gave me confidence the the cpap experience will make my life better. Thank you for a great experience.
I had an excellent experience. The respiratory therapist was George List, he was extremely helpful and knowledgeable about the bipap. He took time to answer all my questions and stayed until I was comfortable with the equipment.
My very old (2005!) CPAP stopped working a few months ago. I picked up my beautiful new machine today from George List at the York location. George was so great to work with. He answered all my questions, made great suggestions for a new …
I want to give a shout out to George List! I had the opportunity to meet with him at the York office. The time and patience he showed me was incredible. He made sure I understood how to work my CPap Machine. He also made sure I knew how to …
I called and scheduled my appointment with Austin and she was the nicest and was super helpful working with my work schedule. George brought my bipap machine and was very nice and very informative and helped me understand how to use my machine the best way and with the best care. You have wonderful employees!
Was having issues with updating my new insurance and getting things squared away to receive my supplies and Lisa was a life saver! She heard my concerns listened to me and got right back to me with all the answers and got my insurance info updated. Her customer service skills and attitude was very pleasant and appreciated.
I have been using a CPAP machine for 15 years. And until George List visited my home to configure and install my machine, I am certain that I am using the machine properly for the first time. This is by far the best level of service I …