Emergency service sucks here go somewhere else you will have more of a chance to be seen than here. Even if they have nobody waiting they still take time to attend to you
One of the worst hospitals u can go to they gave me improper meds and treatment got a dislocated shoulder and threatened not to reset it at all because I was screaming in pain
Man reading all these negetive reviews makes me not even want to go there. I would rather drive in to Thornton than be treated in this manner. Not one positive comment. What a shame.
This hospital needs to get better training for dealing with patients who are developmentally delayed and have staff who are more equipped to work with us and not act like we are not capable of independence
I wouldn’t even give it a star if I had a choice I took my two-year-old in because she was vomiting I had explained that I had just picked her up from her father visiting in Kansas and there was a big lack of communicatiofn between me and …
So many memories I had working here (2010-15). Anybody that works at PVMC make good friends with nurses + doctors like I did when I first started here August 2010.
My mom died here. They didn’t even do anything to try to help. They said oh well she is probably going to die anyway and just pulled her life support without our opinions. She was only 30. Never go here.
You will get overcharged and little bills will trickle in for eternity for the same thing. This group will rob you. Even if you get an estimate before any service you can count on it being doubled.
Sitting here now with my son who has pneumonia and a fever and cant breathe we havent seen anyone but the registration person its been an hour and a half ..not busy but poor patient relations and i will pull my kid and leave this is ridiculous!!!!!! Do not come here!!!!
I had my tonsilectimy surgery done here and the doctors,nurses,and anesthesiologist were supper kind my nurses during faze 1 and 2 recovery were amazing and I would recommend this hospital to everyone☺
Haven’t ever had a bad experience going here. Had both my kids here and have had trips to the ER and had various other procedures. I have always been taken good care of here.
Horrible, absolutely dreadful hospital!!!! Do not advise anyone to come to this place for any reason! Brought my daughter here and I had to sit in the waiting room…..seriously!!???? Every restroom I went in had piss on the seat. DO NOT …
I had my baby girl here almost 2 months ago everything was fine up until the birth, my boyfriend made a comment about her being almost ready to come out and the nurses made fun of that comment as they left the room but he was right, then as …
This place will literally kill you my grandpa was allergic to morphine and they gave it to him anyways and acted surprised when he stopped breathing my grandpa passed away because of there negligence if you want love you family members don’t take them here
Clean, new, nice people, convenient. Don’t care for any hospital but if I have to go to one I prefer this one. They have always done me right. The staff and doctors are very good at what they do.
The incompetence of the employees at this hospital is amazing. Their billing system is horrible and trying to get an answer from anyone is beyond reason. After talking to and being transferred to 3 different departments I still don’t have an answer.
I like it. But i have had a few really bad moment’s here. Like when i had my last son. The lady nurse almost gave me a big air injection. I had to tell her twice there was no med in the needle. Kinda scary. Also one bad doctor shoved a …
Amazing brand new state of the art medical center. Great prices for their services, very caring doctors and staff who dont care about the money only about their patients. Each time i was seen promptly and treated like family. Best hospital in the state
Would recommend this facility if you needed to go to a hospital. everyone was very nice, respectful and had pleasant attitudes considering what they have had to endure over the last year!!!
Came to pick up patient from surgery…couldn’t find patient in system at first. Sent all around from desk to desk to ask the same question. When patient was confirmed to be in surgery was told to go sit and wait in the waiting area. 1/5 customer service and front desk help. Incompetence and Healthcare shouldn’t go hand in hand.
I was charged for physical and occupational therapy, which I never RECEIVED. I disputed these charges, unforntuatly l can not prove that I did not receive these services. So who gets this extra money? Shawn Gifford, chief medical officer or …
This was the worst hospital visit I have ever encountered. The entire staff was extremely rude, told us that we were lying about the symptoms, and told others that “he is just a jerk” as he walked away. If you are not in immediate danger, I would suggest going to another hospital.
The best hospital I have been too they are so organized friendly though your whole process I would recommend this hospital for any hospital need you may need.
Very nice facility! My primary care is here and every time I have needed a specialist they have been at the same place which is awesome because all my Doctors talk to each other and it is better than driving all the way to Denver:). I give them 5 stars!
I’d rather stay at home and have my mom give me Vicks. They are terrible would NOT recommend ESPECIALLY in case of emergency. They almost killed me.Dr Cuprisin was the neglectful one.
Have come to the ER on a few different occasions for my mom and had the pleasure of working with Scott Hackman, DO. All we needed was someone who would listen and help and Dr. Hackman did just that and got her an expedited visit with a specialist the next day. So pleased and so thankful!
So this was my first time here, I went to the er the wait was short but my problem starts when I went into the men’s bathroom. I heard alot of groaning and moaning I’m like is this guy getting off in the bathroom this is sick. So I left the …
Do NOT have your baby here. Absolutely terrible communication between nursing staff at shift changes and an absolute lack of compassion when needed by the patient.
The doctors and nurses here are fantastic. They took very good care of me during my emergency a couple days also. I can’t give enough praise for their superior care to this out of stater.
Was told to call the main number for billing questions, called and the agent purposely hung up on me after I questioned what they were doing with my payments! That is the worst customer service I have ever received. We pay these hospitals thousands!!! Least you can do is not hang up on your customers!!!!!
I was seen at one of the Dr Offices here and was told I needed an Xray. I was sent down to the “hospital” portion of the building for this, was never explained that this would be an additional charge, some places do have in house xrays that …
Beware of the finance department. Hospital billed the wrong insurance twice and then after months of them saying it was their fault and they would bill the correct insurance, they sent the accounts to collections. Avoid a headache and go elsewhere.
They are so rude I went and the girl in the front told they were not primary doctors when I just wanted to be seen cause my lungs were hurting from coughing she gave me a big story like if she was gonna pay my bill
The hospital is as backwards as hospital in the back woods of the Appalachian mountains! First off they don’t understand the procedures of a legal guardianship. And if you are trying to do a legal guardianship they will tell you that it is …
The ER Very unprofessional if I could give a zero I would ! If I ever need to go to the ER I’d rather drive to North suburban in Thornton they pay attention to you way better there , platvalley was full of unprofessional staff rude nurses !
Every member of the staff I have dealt with at PVMC has been caring, compassionate and professional. I was stressed when I walked in for my tests and everyone I encountered made me feel comfortable and helped calm my nerves. This is my hospital of choice!
Took my mother to the ER for what I thought was cellulitis. Tuned out to he necrotizing fasciitis (flesh eating disease) received the best care ever compared to University hospital which is supposedly rated #1.
I was referred to Spectrum Imaging by my PCP and it turns out that they are not in network with quite a few insurance providers, which I found out after the fact and am stuck with a bill for full price. Anthem BCBS is one of the carriers …
Emergency room: blood on floor in front of my chair in triage room. Then blood on metal parts of bed in room I was put in. When I asked triage nurse about blood he said it doesn’t matter. I was in shock! Dont ever want to go there again. Its NOT clean never mind sterile!
Came here a few times. One time I went I Because I was experiencing extreme hip pain the doctors and staff have a great attitude amazing attitude but some of the nurses have troubles giving I.Vs and tbh I had a bad experience here on one …
I will say this hospital has the worst customer service in financial aid I have ever experienced! Tia with the financial services has no professional manor. Puts you in a low when you are needing help! Denies you when you need help, even …
The services I received here I can’t complain about. My problem comes with dealing with the billing department! I received two difdernt bills that had services I did not receive. I’ve been trying to get it fixed for weeks now and getting …
The care you get here is decent. But they bill double the average, they double bill often (it has happened 3 times to me). The prices are outrageous no wonder our insurance premiums are through the roof. Although there is a patient advocate, she hardly is.
Never would I ever take a loved one to this hospital. I urge you do not. Incompetence is caused by gross disregaurd and disinterest not lack of knowledge I would give that much of an assumption. To actually want , desire and be excellent …
I was in the emergency room for hours, waiting for a doctor. Once a physican actually arrived, the experience wasn’t horrible. While the facility seems fine, the prices are absolutely ridiculous – at least twice what other hospitals …
Horrendous! Not even the proper word for this flipping hospital. Please save yourself and go to a different hospital to have a baby! Disgusting! This state would be better off without this hospital
As a previous employee I wouldn’t recommend friends or family seek care at PVMC. There are so many other good hospitals 20 mins away with specialists who are better skilled and capable to provide excellent health care. The staff has changed …
Worst emergency room ever. Daughter went to urgent care and they told her she had an infection in her salivary glands and they gave her the wrong medicine and gave her mild pain medicine that did not help the pain she had also tried taking …
Received excellent care by all staff but especially Dr. Scott E Hackman. Best ER physician we’ve ever met. His calm and caring demeanor go a long way, thank you Dr. Hackman for making a difficult ER situation as pleasant as it can be.
I was over the rd truckdriver come to this ER with a messed up shoulder. Doctor walks in and says you need physical therapy. No X-ray No MRI nothing. No shot No Pain at all. But the insurance got billed. If you need attention do not go here!!!
It was the best and the worst. We started with a ambulance ride . For a er c section. The staff was amazingly fast.five minutes . They saved my son and wife . Thank you ………. Here is the butt . My wife accused of useing hard …
I was seen because of chest pain, the Dr I was seen by was knowledgeable, nice, and well educated so was the nurse! I am rating a 3 because of their nurses Kept talking about patients saying that they show up to the ER with the stupidest reasons like a head ache and sore throat like if she was paying their hospital bill!
My husband was taken to this hospital while driving through the area. His care was beyond exceptional!!! Every person who dealt with us during his stay was professional, helpful and kind. Thank you, PVMC, for your hard work and care.
Came in early for intestinal pain and constipation. Waited in an empty waiting for 30 min. Doctor shrugged off the pain and suggested store bought laxatives. Let her know it’s been going on a few days. She scheduled an xray and still waited an hour. Worst place ever never come here.
Physical Therapy staff is great but they do not properly inform you of what is / is not covered by insurance, what your deductible is and what you will be out of pocket. Also they charge twice as much for services than other places not …
Just got out of this hospital. Hands down the most complete hospital I’ve been in a long time. The nurses and physicians were incredible. The CNA’s were quick to respond and went out of their way to accommodate. I had a complex case and the …
This hospital is a complete joke! I’m writing this to warn people to please go to a different hospital if you have a choice. I was in a horrible rear end accident while vacationing in CO and was taken by ambulance along with my entire …
Had to go to emergency with severe stomach pain, had to have surgery next day, could not ask for any better service and care. Everyone was wonderful and concerned about my health. We were from out of state, but if we go back to Colorado and became ill, we would go back to same hospital. THANK YOU STAFF
I visited the financial counseling office, and Cecilia told me to return a specific time for an appointment. I arrived early for it. She came out and had someone sitting next to me come in. She saw me waiting there. After an hour and a half …
Doctor insisted on so many tests to be done, when I told her I couldn’t afford to a certain amount. Cant tell you the crazy amount of bills that were mailed to my house when I was told I was only going to be paying a certain amount. Other …
I ended up going to Platte Vallley MC unfortunately with severe bilateral abdominal pain and low back pain on 3/17/17. Dr. Ryan Klemt came in and I was trying to explain to him everything that was going on and he did not want to hear what I …
I got into a fender bender hit from the rear back started hurting after that was taken to this hospital when we got there the doctor on duty came in check me out ordered a MRI all that was fine. Next step they sent me to do the MRI offered …
One of the worst ERs I have ever been to DONT NOT GO THERE if there is something seriously wrong me and my husband went there 2 times for the same thing to get told the same thing and get the same treatment now for the 3 time it happning …
Had Nuc Stress Test appointment 8/8/20. From the start when I checked in it was very nice. Did not wait more than 10 minutes.. the nuc stress staff where so awesome, super nice, professional, courteous, outgoing, & explained everything step to me, prior to starting.. felt safe and happy to have them by my side helping me.. Thank you ♥️💯 …
When I was little this hospital was known as the hospital that you went to if you wanted to die….Sadly it seems little has changed. The staff cares little for their patients and the administration (like most hospitals nowadays) see …
Shame on the incompetence, disrespect and callousness of this ER and it’s staff. I am 7 weeks pregnant and was seen 2 days ago for bleeding and cramping. Based on my symptoms and an hcg quantitative blood test, I was told that I was likely …
I was taken by ambulance to Platte Valley Medical Center June 6, 2016.
The QUICK medical care, respect, kindness we received was outstanding.
I would not hesitate to use the facility again if I am ever back in the area. …
Was turned away and sent home twice in a two day period stating that I had a panic attack…..
Went to a different hospital in Lafayette and was diagnosed with meningitis and hospitalized for 15 days
I have been to the ER 2 times. The first time I came in with severe stomach pain. I was at home and in the middle of the night it was so bad I couldn’t take it anymore. It took 4 hours for a doctor to come in for the first time. I was in …
Went to the emergency room at 8 o’clock that night for my sister and they thought she had issues with her gallbladder so they took blood did xray and an ultrasound doctor comes back saying blood work came out fine everything was okay. The …
I have only been to this hospital once, and once is enough. They FORGOT me and left me sitting in the hallway for over 3 hours before they bothered to call someone for my transportation. I live in an assisted living facility, and the …
Always issues when it comes to the well beings of the patient as far as letting them rest when they need to and not checking on them when need to like constant alarms and bleeding concerns. When the bills start coming in, it seems as though …
Platte Valley Nurses and MDS were were condescending and judgmental. Amazing! In Light that I had 20 years in the medical field. Just a Wonderful bunch of condescending folks!
I’d rate even less if I could. This hospital is a joke. They don’t care about anything but money. During my ER visit I was only actually checked out by one person and it was the nurse who did my vitals. Everyone else was short and snippy …
This ER and Hospital saved my life on two occasions just this year alone. I have spent most of my life in the medical and professions and am extremely critical. The staff is professional and more importantly, human. Technology is first …
SCL Platte Valley Health outpatient lab has not received orders for lab work for my husband 4 times this year. This means we either have to wait for an hour or more or come back another day. …
my mother was treated here with pneumonia. We made a trip to the this emergency room about 3 times and each time they sent her home with medicine and then the third time they finally did a cat scan and discovered she had pneumonia. when my …
Dr. GATES “MD” did nothing and was not useful whatsoever in helping me with my lower back pain. This was a waste of my time, miss Gates “MD” could have done more. I just wasn’t a priority it appears. I also didn’t pay for an ER visit just for a “Tylenol & lidocaine patches” suggestion!
The care I received here was excellent. I was seen from ER all the way up to Med/Surg for the night and into cardiac testing the next day. The entire staff was very caring and very thorough. Communication was constant and my worries were …
No stars would be better fitting. Apparently there doctors are CONTRACTORS in the ER, So not only will you be billed a ridiculous amount from the hospital but the physicians will also send you a ridiculous amount as a separate bill. One day …
I’ve came to this ER three times this year because it’s the closest to my house and every single time I’ve came, the front staff, nurses, and doctors are very rude and unprofessional. The lady at the front desk literally said, “what do you …
LOOKING FOR A NEW DR. got the appointment down, but the dr that took my information and to let me know to have an appointment with Shawna Karman PA-C rudely hung up on me, when I was confirming my appointment and Dr. I would be seeing. I …
Not a bad place. They have a great set up and wonderful pediatrics. Parking isn’t too bad. The Dr my daughter saw was pretty eh. Eh is an understatement. She was bad. But the nursing staff are great. I think maybe it differs depending on provider.
I am giving 2 stars and that is only because the nurse who greeted us initially upon arrival was extremely pleasant. My 11 yo daughter had been having stomach pains and not feeling well for a week. I took her to PVMC because I felt they …
best nurses and staff ever!! they took time to talk with us – they never made us wait for assistance. food was very good and the hospital was very clean
I went in for a procedure today and I was very nervous the nurse number one would not listen to me, she had no bedside manner whatsoever,overall , she was just unprofessional rude and she put my life at risk… if it weren’t for the surgery …
The waiting time in the ER is horrific the staff treats you like used toilet paper. They claim they are out of beds. My husband had surgery yesterday. The area they gave me to sleep in plywood would have been softer and the spare tire in …
A year ago I would say this hospital was decent and the people were caring. Now I can honestly say the treatment I have had was horrible the two times I went this year. They seem to have A lot of rude and not very friendly staff. such as …
I was brought by ambulance to PVMC on Dec. 06, 2018. The care i received in ER was very good. The aide Maria was very kind and thoughtful. I was admitted to step down ICU, where i spent 2 days. Sarah, Kathy, Kristel, Alex, Don and many others in ICU made my stay not only tolerable, but enjoyable. Thanks to all.
There is a lady by the name Barbara whom is VERY rude answering the phone. This is not good for business. I was on hold for over 20 minutes to make a simple request for a refill and she was extremely rude trying to get my information. Some people should NOT do customer service/ phones. Looking into new places… a bit disgusted. 😳😒 …
Usually only unhappy people post these reviews, but I was given exceptional care by 3 outstanding nurses during 2 recent admissions within a very brief period of time. …
Edit: since this incidents listed below we have had great luck on the health side at this hospital. Billing has yet to be an issue. Possibly things are improving and maybe it was growing pains of a hospital. …
The hospital staff we had were absolute TRASH…. VERY RUDE NONE CARING AND DISRESPECTFUL. They said to my wife and I ” I dont know what your expect there’s nothing we can do for you and covid 19″ Very unfriendly and unprofessional. So my …
The nurses that I’ve dealt with here are quite literally the rudest, least caring nurses I’ve ever met. My mother was sent to the emergency room a week ago for severe vomiting and dehydration. Not one nurse there bothered to check her lymph …
I was very hesitant of this hospital due to the 2.8 review rating but as usual the majority of people who write reviews have something negative to say. However that is not my experience today. I was admitted for a simple surgery and I …
There are a surprising amount of poor reviews of this Hospital, so I figured I would post my own review. June 29th 2017 was when I had my first experience, with any hospital. I will admit, the only information I have for my first 7 days …
This place is clean has wonderful awesome amazing nurses Doctors. I would highly recommend this place for your medical needs. It’s a one stop shop. The cafe has great food.
Would not recommend this hospital to expecting mommies my labor was a nightmare! I wouldn’t want anyone to go through that . It was super traumatizing experience and I know I haven’t been the only one in this situation! I HATED IT they …
I read many reviews before I went in for my scheduled procedure and I was a bit concerned that there are just as many one star ratings as five star. So I kept my mind open as always and arrived for my appointment, April 13, 2018 7am. Some …
I went to the ER at this hospital yesterday and had the best experience I’ve ever had at a hospital. Everyone was so kind, outgoing, and friendly. There was hardly anyone there on a Sunday night surprisingly, and the wait time was short to …
I had my first colonoscopy procedure on 06/14/19 and it was a positive experience from the receptionist to discharge from the hospital. What an amazing group of people that truly make you feel comfortable throughout a most uncomfortable …
Worst hospital ever. My daughter was misdiagnosed with a virus when it was totally evident she had appendicitis. We spent 12 hours with her in the emergency room and the staff never did an ultrasound or a cat scan. All that the PN said was …
Death trap. I went in for a sinus headache and left not breathing because they gave me morphine thru my IV. It was a if they were trying to manufacture covid symptoms. Needless to say. I’m glad I went home because had I stayed and they continued me on morphine. I would have ended up on a ventilator.
I’ve had 3 babies at Platte Valley. The Labor and Delivery unit is wonderful. Patient nurses who are knowledgeable and don’t try and push anything you don’t want at you. Love how my doctor was on site so all they had to do was make a phone …
This is for the imaging center. The scheduling staff made an appointment for me, and then changed it to an hour earlier, because that was more convenient for the technician. When I got there they debated amongst the three of them when my …
Worst hospital ever! Uncaring, No passion for you. After watching people come through the ER with real problems, you’d think these nurses and docs would have some compassion for thenn no patients…. Absolutely not!
I was in the ER on December 30 for breathing difficulty. I was promptly seen, a nurse assessed my condition and spoke with Dr. Harrod regarding the needs for meds and a breathing treatment. The doctor quickly came in, and was in agreement. …
I’ve used this facility because it’s the closest to where I live. I recently took my son for a speech evaluation. After being told both on the phone and in-person that the evaluation would be covered by my specialist copay, I received a …
This is a shame to have to write, however sometimes there’s simply no other way than to openly warn people about, •before• they assuredly chance getting hurt. Two names that you MUST REMEMBER: DR WILLIAM C. MCNITT & DR ALISON S. GUEST. …
Very pleased with the staff at Platte Valley Medical Center. Although I was only there for tests but was treated like family. You have some great people there.
I would not go here if you want to get better. I was told right when the Dr walked in “we really don’t like to do emergency surgeries here so not sure what we can do for you” this was after coming back because two weeks before the ER Dr who …
Horrible hospital. They made me wait a hour and a half in the er, crying in pain before they saw me. The kid checking people in more concerned with the cartoons on his laptop. Then was treated poorly by a very rude nurse. Told me they were …
Great staff we were treated with the utmost urgency. All questions answered by every single person we came across. I would definitely recommend this hospital. The nurses were excellent and really cared. I would put names as far as people we …
My grandmother had an appointment here for a procedure that should only take 3 hours. The appointment was scheduled for 7:30, but the appointment was rescheduled for 11:30 and my grandmother was never informed. They in processed her at 7:30 …
Stay away from Dr. Fitzgerald and her incompetent team. My prosthetic provider was trying to contact them for months on a prescription edit. I had to wait from March to September (of 2018) for a new leg due to their refusal to work with …
Just read the review they speak for themselves.
A truly terrible experience coming to this facility they basically lock down my girlfriend in a room then say that they have her best interest in mind but then …
I would not go here again if I was bleeding to death. I would drive past this poor excuse of a hospital to get to the nearest veterinary clinic to get myself patched up before I would step foot inside again. They left my wife in desperate …
Stay away if you value your life. Wasn’t wrist banded until hours AFTER the procedure. Post op nightmare. Fled. Ripped off my cords and tubes. Discharged myself 12 hours early. Response times = so slow, purely negligent. Night doctor …
They gave me my mammogram and I felt very comfortable for the first time in my life. Plus they helped in saving my life many years ago from a kidney stone as well has helped my son after accident. Blessings and love to them all
I had a bad umbilical hernia that for reasons of my own, I never got fixed. But I finally made an appointment with Dr. Gawart, who was fantastic, his office staff was fantastic. Platte Valley was awesome! The pre-op experience was good, …
Medical services were delivered as promised. However, I received a surprise bill for out-of-network anesthesia. After contesting the bill, the anesthesiologist sent the bill to a debt collector. Avoid this hospital if you can or make sure …
Worst place for care ever! Even in an emergency I wouldn’t go here! It took them 6 hours just to see my cousin after he was just in a car accident! They said he is fine and he wasn’t, in fact his whole foot is broken! With the amount of …
I came to the ER and can’t believe the horrible treatment I received. I was diagnosed with COVID six days before, upon entering I informed them I was COVID positive. I couldn’t keep anything down and kept vomiting. I was in a wheelchair and …
Had to take a family member to ER for shortness of breath and chest pain. The ER staff were awesome. Our nurse Derick and Triage tech Susan were incredible! Super professional and cheerful. Thank you so much!
My mom had Covid and had to come to platte valley. She literally couldn’t move, so some paramedics had to come and pick her up from our house. One particular EMT shamed my mom for having sweat while she was sleeping, and she hen implied …
The nurses working tonight 4/13 were so unprofessional. They were making comments on my dads personal information in the hallway. This is absolutely ridiculous. Do not recommend this hospital whatsoever
Had hands down THE BEST ER care I’ve ever had. The staff was incredibly nice, professional and made me feel more comfortable during a stressful and scary time. The facility was very clean, safe and I was seen and treated very quickly. Shout …
So I went in for some blood work to be done and if you know me, you’d know I’m not a fan of this plus I always bruise badly from getting my blood drawn. However, I chose to leave a 5 star review because the Phlebotomist was seriously …
Ive had physical therapy, a knee replacement surgery, a colonoscopy, Xrays. Mammogram, blood tests, and have seen 3 different doctors at Platte Valley. My experiences have always been positive. Great staff–competent, professional yet personable respectful , thorough, and fast on results and feedback.
The pianist, front desk staff, surgeon, surgery team and nurses were all outstanding! Unfortunately, the phlebotomist seemed oblivious and the 2 hour delay during intake left us frustrated and uneasy before surgery. The alarming number of …
Physical Therapy has been fantastic in this facility, even during the pandemic. They are caring about explaining things that might be uncomfortable and maintaining that I do not push beyond what is comfortable while waiting on neck surgery. Keep up the great work!
The level of professionalism at the ER at Platt Valley hospital is the worst I’ve experienced anywhere. They treated my daughter horribly and should truly be ashamed of themselves. They are sarcastic, rude, unprofessional, ignorant, …
If your looking for an ER to go to, I suggest not going to this one. Back in May my mother went in they labeled her with covid ammonia and sent her home a week later she passed away. Also last Thursday my father went into the ER after a …
When I first arrived until discharge the entire staff was so extremely helpful. We arrived at 1 am and they had someone to push me in a wheelchair up to labor and delivery. My body was not yet ready but the nurses made every attempt to …
I had to go through one of the scariest moments of my life but thanks to Saint Joseph’s and the amazing staff, I was able to get through it. I can’t thank enough for Dr. Stambuck and one of my nurses Tenah for the amazing care they provided …
Shout out to all my nurses and CNA’a treating me like family while I was in the hospital both times! Thank you Dr. hill for joining me for my procedure and being my support when my husband couldn’t, thank you Dr. Kelly for any surgery’s and …
Exceptional care and friendly nurses and doctors. Our recent experience in labor/delivery & post partun we’re excellent. The cleaning staff and food services team deserve much credit as well. Thank you for all of your service!
Expecting moms, find a different hospital. I had such a horrible experience. The nurses and doctors were extremely rude. I was already traumatized with the emergency C-section and did not need the horrible treatment . I have heard from …
I see Dr Dinescu at the Brighton location and am happy with him. My husband sees sever Doctors here and we are also happy with them. Their prescription department for Dr Dinescu, however, is another story. Every time I need help with a …
Worst experience ever! Now I know to never go back to this place – would much rather make the 30 min commute to UCHEALTH in Aurora where I know I will get better costumer service and pleasant care.
I had triple hernia surgery here on Apr 28 and it was topnotch in every way. From check in to pre-op to post op, the staff went above and beyond compared to previous experiences. Can’t say enough good things about this place. I would …
My husband came into the ER a couple days ago for a stomach virus that is going around. The waiting room was filled and everyone had a stomach virus and flu like symptoms. The nurses were so rude and disrespectful I couldn’t believe it. And …
Worst hospital ever, my uncle had breathing problems and took him into the er. The staff was very rude and one of the nurses comes out to the front desk talking about him not knowing I was related to him, how is that not against Hippa …
Becoming a first time parent here at Platte Valley Medical Center was as smooth as a babies butt. I can’t thank the staff that helped deliver my baby boy enough. From start to finish my girlfriend and I received great help and had all our …
My whole family caught a stomach bug. I was vomiting and having diarrhea for a few days, and I was very dehydrated. One of my older kids and I went to an Urgent care in Ft. Lupton and they don’t do labs there and weren’t able to do an IV. …
Nurses along with Dr. Harrod were awesome. Dr. Harrod was very attentive and thorough. I felt like she listened and genuinely cared about my situation. The nurses were on point! Von along with other staff were very confident and knowledgeable. I do thank you all for a job well done
I never post but the service here was absolutely horrible. Went in at around 12am with abdominal pain and was not even greeted just stared at, when I told them what was wrong I felt like they were making jokes as well about going in for …
Worst er possible I was there last Saturday for a torn rotator cuff they have no care in the world they want you in an out all they did was talk about other patients problems and want your money they did nothing to help my situation but …
Maybe in the past the staff was polite and helpful I have been there 2 times past month and it seemed it was a burden. Also it seemed they lacked bedside matters and only saw the Dr once
Got us into the ER quickly, but not one experience after triage was positive. Hand sanitizer dispenser was not working, different people in and out of the room we’re not able to sanitize, the nurse was unable to answer question on MyChart …
Platte Valley Medical Center outpatient Mamo Gram best experience ever in my lifetime with this type of procedure, which implies a lot: interface with registration process and actual Mamo gram seamless and comforting.
The wait time is horrible.. I waited more than an hour to be seen despite my symptoms. The blonde receptionist with glasses, isn’t very nice. She seemed annoyed and bothered.
Went in because my 3 yr old had an allergic reaction.. 2 hours later walked out because I ended up sending my husband to target BEFORE THEY LET US BACK and gave her Benadryl and that helped her before the “doctors” at “Death Valley” as …
Got sent to the er due to a catheter moving. Was told upon entering the dr tried to reroute us as they didn’t want to deal with it even though it was placed at your location. After quite a wait and an xray was told it had not moved even …
This ER is very unfortunate. The nurses (not all) in the ER are unprofessional & would rather sit & laugh at patients rather then answer the call lights going off. I’ve experienced patients calling for assistance using their call-light & …
Plate valley medical center and SCL health are horrible. I had an elective diagnostic procedure done in May. I gave them 3 weeks for prior authorization from my medical insurance. I was told that my estimated out of pocket total would be …
Took 2 hours to get any information if my fiance is miscarrying our child which we still don’t have a full answer, while they’re taking people in for a hurt ankle before her, and we are still here and it has now been almost 4 hours and we …
The delivery nurses were awesome Nurse Francis is a sweetheart & Amazing human being. NICU nurses however were a nightmare besides Becca who was a blessing & the only one to make things easier for us. They didn’t treat my baby good at all …
My care experience couldn’t have been better. This kind of care is a new experience for me. Keeping the patient informed seems to be a priority. Truly remarkable. I would like to thank the team there, Doctors, nurses, specialists, staff, and management.
I went in at 2 am with abdominal pain. I let them know about some health problems I was having in the past.They took a urine sample and diagnosed me with the previous health problem I had told them about. I also heard nurses talking about …
Everyone here was absolutely wonderful to my husband. He went to the ER and the staff was friendly and evaluated him promptly. They set out expectations for test results and got us in and out of there probably the quickest for an ER that …
I did not write in the comments section on the survey. But I gave them 5 across the board. I am is visiting from CALIFORNIA and my little one had an accident and we had to rush her to the ER. Dr Kurt Whitaker and his staff was AMAZING! We …
Podiatrist don’t know what they are doing. Offer no other treatment for my feet except cortisone shots and recommend useless products that’s draining my money from insoles and stretches. Give the shots and says see u in two months and leaves. My feet are just getting worse.
This review is a two-part complaint. The first is with the ER. Where I was seeking medical attention for severe pain and infection from an ingrown toenail because my general practitioner at another medical facility had canceled on me 2x in …
2 and a half hr wait to not even be seen worst er experience ever. Have someone with excruciating pain in hips sit in a wheel chair not to even be seen hospital is a joke ive literally never waited that long in an emergency room in my life. Will never go back.
Do not take your toddler here. Took my daughter for a high fever. After an extremely long wait to be seen they ended up transferring us to children’s hospital via ambulance. They gave us an estimate for the hospital stay that ended up being …
I brought my son Carter into St Joseph’s last night after being too hospitals with no sleep at all in 24 hours the level of care that we received at St Joseph’s was above and beyond the doctors and the nurses took such good care of my son …
This was the best experience possible given the circumstances. My wife had her very first screening mammogram, and within 6 business days, we were having her diagnostic ultrasound completed with the most amazing mammography/sonographer …
I’ve never really had a great experience here. Care providers are borderline unpleasant and seem to just be there for a paycheck. Its unfortunate because you know there have to be kind doctors there, but the negative experiences I’ve had certainly outweigh the positive experiences.
Went with my septic girlfriend and got in a room and saw 1 doctor and for 9 hours after it took every nurse, including the ultrasound machine, to get a vein to finally give her antibiotics and pain meds after screaming in pain the entire …
This hospital, which I worked at proudly for 5 years, is a complete and utter disgrace. The care and “expertise” is beyond pathetic. Specifically the emergency department. Whether it’s blowing my mom’s vein amd injecting saline into her …
I am beyond grateful for the ER team and the level of care and compassion they gave to my son. This round in rhe Er was pretty scary and they were kind, caring and calm. I fully trust in these Angels to take care of my family the ways they …
I had such a good experience at rhe emergency room. Perhaps the best experience ever. No waiting time for me, tests happened right away, staff were so incredibly kind. I was informed along the way of everything that was happening and what they were finding. I highly recommend St. Joseph.
The ED is full of dolts. They gave my teen Benadryl and released her after she talked right abdominal pain, dizziness and nausea. No diagnostic imaging. She was in extreme pain on her right abdomen and her back. She had blood clots in her …
Worst hospital ever, took my friend in the ER for abdominal pain and both nurses and CNA ignored our light for 20 minutes, when they finally came to the room we asked for pain medicine and the nurse said she would be back and just walked …
Took my husband into ER at Platte Valley Medical Center. The customer service was great. He was seen immediately. All tests were quick. Everyone was very welcoming. Very pleasant experience. Thank you to everyone at Platte Valley Medical Center
My 72 yr old sister was taken in for a potential heart attack and she had stage 3 bedsores. While in they found and drained liquid from her abdomen. They moved her to transitional medical facility. I asked before moving her if we were …
The staff were really nice but my God, the ER department is just terrible. We were there in the ER for 4 hours for a baby with an allergic reaction and fever, and 90 percent of that time was spent just waiting. Probably had 20 minutes total …
My wife went here for her surgery and absolutely everyone from the check in desk to the discharge nurse and all in between were wonderful. Shout-out to our overnight nurse Caity for being the absolute best. She was so kind, careful and …
My mother-in-law was taken to Platte Valley Hospital last month, and unfortunately, she did not make it. The staff was extremely insensitive, they told us right away that her situation was extremely serious and most likely she was not going …
I delivered my baby here on 1/14. The nurses and doctors were attentive, wonderful, and made my stay really nice considering how bad labor sucks. I wanted to mention a special compliment to Stacy Bass of the night nurses. She saw me at my …
We had a phenomenal experience delivering our first baby at SCL. We were so nervous as first time parents, but from the moment we walked in the doors the staff was truly incredible. Jessica in labor and delivery was an actual angel and gave …
My husband had surgery at Platte Valley recently. From check in desk to everyone involved in overnight stay was the very best care. The CNAs and the nursing staff were so attentive and were wonderful. OT and PT were so helpful. The food was …
We took our 4 year old in last night and the staff was all so kind and caring! Our nurse, Carolyn, was soooooo sweet to our kiddo, the people in Triage were so kind and even came back to check on our kiddo. His PA, Noel, was so patient …
Very bad would not take my dog there…..
Good ppl
Always great care and kind hearted people
F*** This hospital, never go here is all I’m say.
It is the best hospital I’ve been to
***WARNING! THEY WILL SEND YOU TO COLLECTIONS WITHOUT WARNING EVEN THOUGH I WAS MAKING PAYMENTS ON MY ACCOUNT***
Waited in pain for an hour and a half and left to go to another hospital horrible
Horrible service & communication will be taking further actions
Best Doctor and nurses. So helpful and nice.
Very expensive! 900.00 X-rays after insurance discount.
Great care during my emergency treatment!
Was very helpful and staff was great
Loved it here!
My husband got wonderful care from all the staff.
Had both of my children here and it was a wonderful experience!
If I could give less then one star I would if you are a sexual assault victim or have PTSD stay the hell away from this place.
Front desk seems to not like their job. Very rude and unpleasant
Great place to get an X-ray.
A doctor takes forever i wanted to leave(37 minutes)
This is consistently the best hospital I have ever used. Thank you
Service waa great
Hey… I work here and was recently a pt. I got the best of care from our great nurses!!!!!
Completely rude and unwelcoming. When I called the number to get help they were just Talkin At Me and not talking to me.
knowledgeable and down to earth.👍✌️ …
The Staff were very helpful with my mentally disabled brother in law.
The best care I have ever received from the ER staff, surgical team and floor staff
I have had two babies, gone for er visits and now physical therapy.. Love this hospital.
Have had good experiences there, nice hospital.
Were very nice and professional. Stacy and all the staff were great.
Hi my Colorado peops this hospital is very clean and have very nice staff and 👌👌👌 …
Miracle workers. Super kind! They explained everything to me. This hospital is A++
The best doctor I have seen here is the obgyn, and the pt ladys are nice.
Staff was attentive and provided great care start to finish during our stays.
I have had many medical complications in my life and have been to many hospitals. The care I receive here is the best.
Emergency service sucks here go somewhere else you will have more of a chance to be seen than here. Even if they have nobody waiting they still take time to attend to you
One of the worst hospitals u can go to they gave me improper meds and treatment got a dislocated shoulder and threatened not to reset it at all because I was screaming in pain
Nice smaller hospital that give great care on many aspects.
Man reading all these negetive reviews makes me not even want to go there. I would rather drive in to Thornton than be treated in this manner. Not one positive comment. What a shame.
This hospital is very dirty trash on the floors and some of the nurses and drs look like methheads with all there scabs on there arms
Doctor Kevin O’Royrke, MD, FACEP wad horrible and very unprofessional.
🙂 great service. Nice staff
This hospital needs to get better training for dealing with patients who are developmentally delayed and have staff who are more equipped to work with us and not act like we are not capable of independence
I wouldn’t even give it a star if I had a choice I took my two-year-old in because she was vomiting I had explained that I had just picked her up from her father visiting in Kansas and there was a big lack of communicatiofn between me and …
Outstanding all around! I have visited the ER, and used Medical Imaging everyone has been wonderful. I highly recommend this group!
If you’re going to the ER expect to wait for an unsure amount of time and get tons of hidden charges bills
So many memories I had working here (2010-15). Anybody that works at PVMC make good friends with nurses + doctors like I did when I first started here August 2010.
My mom died here. They didn’t even do anything to try to help. They said oh well she is probably going to die anyway and just pulled her life support without our opinions. She was only 30. Never go here.
Wonderful experience! I wish the website explained they do have providers there not just for women but for the whole family!!
You will get overcharged and little bills will trickle in for eternity for the same thing. This group will rob you. Even if you get an estimate before any service you can count on it being doubled.
Sitting here now with my son who has pneumonia and a fever and cant breathe we havent seen anyone but the registration person its been an hour and a half ..not busy but poor patient relations and i will pull my kid and leave this is ridiculous!!!!!! Do not come here!!!!
I had my tonsilectimy surgery done here and the doctors,nurses,and anesthesiologist were supper kind my nurses during faze 1 and 2 recovery were amazing and I would recommend this hospital to everyone☺
They definitely made my hard time a little easier. Very friendly and comforting staff
Thanks to Platte Valley they saved my father from Covid-19 in the ICU room. I’m grateful for all of their hard work God bless this place.
Haven’t ever had a bad experience going here. Had both my kids here and have had trips to the ER and had various other procedures. I have always been taken good care of here.
Horrible, absolutely dreadful hospital!!!! Do not advise anyone to come to this place for any reason! Brought my daughter here and I had to sit in the waiting room…..seriously!!???? Every restroom I went in had piss on the seat. DO NOT …
I had my baby girl here almost 2 months ago everything was fine up until the birth, my boyfriend made a comment about her being almost ready to come out and the nurses made fun of that comment as they left the room but he was right, then as …
This place will literally kill you my grandpa was allergic to morphine and they gave it to him anyways and acted surprised when he stopped breathing my grandpa passed away because of there negligence if you want love you family members don’t take them here
Clean, new, nice people, convenient. Don’t care for any hospital but if I have to go to one I prefer this one. They have always done me right. The staff and doctors are very good at what they do.
Premier Pediatric and the team there is fantastic! We have also been here for other things and everyone is great to work with
The incompetence of the employees at this hospital is amazing. Their billing system is horrible and trying to get an answer from anyone is beyond reason. After talking to and being transferred to 3 different departments I still don’t have an answer.
The Physical Therapy Department is wonderful, they are compassionate and professional. I have been to a few and this one is top notch.
I like it. But i have had a few really bad moment’s here. Like when i had my last son. The lady nurse almost gave me a big air injection. I had to tell her twice there was no med in the needle. Kinda scary. Also one bad doctor shoved a …
Amazing brand new state of the art medical center. Great prices for their services, very caring doctors and staff who dont care about the money only about their patients. Each time i was seen promptly and treated like family. Best hospital in the state
One of my favorite places to visit while I’m in town. Thanx again
Would recommend this facility if you needed to go to a hospital. everyone was very nice, respectful and had pleasant attitudes considering what they have had to endure over the last year!!!
Came to pick up patient from surgery…couldn’t find patient in system at first. Sent all around from desk to desk to ask the same question. When patient was confirmed to be in surgery was told to go sit and wait in the waiting area. 1/5 customer service and front desk help. Incompetence and Healthcare shouldn’t go hand in hand.
I was charged for physical and occupational therapy, which I never RECEIVED. I disputed these charges, unforntuatly l can not prove that I did not receive these services. So who gets this extra money? Shawn Gifford, chief medical officer or …
This was the worst hospital visit I have ever encountered. The entire staff was extremely rude, told us that we were lying about the symptoms, and told others that “he is just a jerk” as he walked away. If you are not in immediate danger, I would suggest going to another hospital.
Patient safety is compromised due to incompetent staff and even worse management. Patient safety should be a guarantee, not a gamble.
I got kick out for trying to see my family member that they would not let me see.
The quality of treatment in the E.R. department was sadly below standard. They basically just run their tests and send you home.
Very friendly and quick. I would recommend Platte Valley Hospital
The best hospital I have been too they are so organized friendly though your whole process I would recommend this hospital for any hospital need you may need.
Very nice facility! My primary care is here and every time I have needed a specialist they have been at the same place which is awesome because all my Doctors talk to each other and it is better than driving all the way to Denver:). I give them 5 stars!
I’d rather stay at home and have my mom give me Vicks. They are terrible would NOT recommend ESPECIALLY in case of emergency. They almost killed me.Dr Cuprisin was the neglectful one.
Have come to the ER on a few different occasions for my mom and had the pleasure of working with Scott Hackman, DO. All we needed was someone who would listen and help and Dr. Hackman did just that and got her an expedited visit with a specialist the next day. So pleased and so thankful!
The doctors and nurses at St. Joseph’s Hospital provide excellent service. They are caring and competent.
So this was my first time here, I went to the er the wait was short but my problem starts when I went into the men’s bathroom. I heard alot of groaning and moaning I’m like is this guy getting off in the bathroom this is sick. So I left the …
Do NOT have your baby here. Absolutely terrible communication between nursing staff at shift changes and an absolute lack of compassion when needed by the patient.
Labor and delivery were excellent with the birth of my baby. Lab is always very friendly and efficient.
Patty A. Is very helpful at patient scheduling!
The doctors and nurses here are fantastic. They took very good care of me during my emergency a couple days also. I can’t give enough praise for their superior care to this out of stater.
Was told to call the main number for billing questions, called and the agent purposely hung up on me after I questioned what they were doing with my payments! That is the worst customer service I have ever received. We pay these hospitals thousands!!! Least you can do is not hang up on your customers!!!!!
I was seen at one of the Dr Offices here and was told I needed an Xray. I was sent down to the “hospital” portion of the building for this, was never explained that this would be an additional charge, some places do have in house xrays that …
Beware of the finance department. Hospital billed the wrong insurance twice and then after months of them saying it was their fault and they would bill the correct insurance, they sent the accounts to collections. Avoid a headache and go elsewhere.
They are so rude I went and the girl in the front told they were not primary doctors when I just wanted to be seen cause my lungs were hurting from coughing she gave me a big story like if she was gonna pay my bill
The hospital is as backwards as hospital in the back woods of the Appalachian mountains! First off they don’t understand the procedures of a legal guardianship. And if you are trying to do a legal guardianship they will tell you that it is …
The ER Very unprofessional if I could give a zero I would ! If I ever need to go to the ER I’d rather drive to North suburban in Thornton they pay attention to you way better there , platvalley was full of unprofessional staff rude nurses !
Great staff! From registration to doctors office, everyone was so helpful!
Every member of the staff I have dealt with at PVMC has been caring, compassionate and professional. I was stressed when I walked in for my tests and everyone I encountered made me feel comfortable and helped calm my nerves. This is my hospital of choice!
Took my mother to the ER for what I thought was cellulitis. Tuned out to he necrotizing fasciitis (flesh eating disease) received the best care ever compared to University hospital which is supposedly rated #1.
I was referred to Spectrum Imaging by my PCP and it turns out that they are not in network with quite a few insurance providers, which I found out after the fact and am stuck with a bill for full price. Anthem BCBS is one of the carriers …
Rena in Ot is the best , at what she does you can tell the staff and every one for ot to the front desk are awesome .
Emergency room: blood on floor in front of my chair in triage room. Then blood on metal parts of bed in room I was put in. When I asked triage nurse about blood he said it doesn’t matter. I was in shock! Dont ever want to go there again. Its NOT clean never mind sterile!
Came here a few times. One time I went I Because I was experiencing extreme hip pain the doctors and staff have a great attitude amazing attitude but some of the nurses have troubles giving I.Vs and tbh I had a bad experience here on one …
I will say this hospital has the worst customer service in financial aid I have ever experienced! Tia with the financial services has no professional manor. Puts you in a low when you are needing help! Denies you when you need help, even …
The services I received here I can’t complain about. My problem comes with dealing with the billing department! I received two difdernt bills that had services I did not receive. I’ve been trying to get it fixed for weeks now and getting …
The care you get here is decent. But they bill double the average, they double bill often (it has happened 3 times to me). The prices are outrageous no wonder our insurance premiums are through the roof. Although there is a patient advocate, she hardly is.
Never would I ever take a loved one to this hospital. I urge you do not. Incompetence is caused by gross disregaurd and disinterest not lack of knowledge I would give that much of an assumption. To actually want , desire and be excellent …
I was in the emergency room for hours, waiting for a doctor. Once a physican actually arrived, the experience wasn’t horrible. While the facility seems fine, the prices are absolutely ridiculous – at least twice what other hospitals …
Horrendous! Not even the proper word for this flipping hospital. Please save yourself and go to a different hospital to have a baby! Disgusting! This state would be better off without this hospital
As a previous employee I wouldn’t recommend friends or family seek care at PVMC. There are so many other good hospitals 20 mins away with specialists who are better skilled and capable to provide excellent health care. The staff has changed …
Worst emergency room ever. Daughter went to urgent care and they told her she had an infection in her salivary glands and they gave her the wrong medicine and gave her mild pain medicine that did not help the pain she had also tried taking …
Received excellent care by all staff but especially Dr. Scott E Hackman. Best ER physician we’ve ever met. His calm and caring demeanor go a long way, thank you Dr. Hackman for making a difficult ER situation as pleasant as it can be.
I was over the rd truckdriver come to this ER with a messed up shoulder. Doctor walks in and says you need physical therapy. No X-ray No MRI nothing. No shot No Pain at all. But the insurance got billed. If you need attention do not go here!!!
It was the best and the worst. We started with a ambulance ride . For a er c section. The staff was amazingly fast.five minutes . They saved my son and wife . Thank you ………. Here is the butt . My wife accused of useing hard …
I was seen because of chest pain, the Dr I was seen by was knowledgeable, nice, and well educated so was the nurse! I am rating a 3 because of their nurses Kept talking about patients saying that they show up to the ER with the stupidest reasons like a head ache and sore throat like if she was paying their hospital bill!
My husband was taken to this hospital while driving through the area. His care was beyond exceptional!!! Every person who dealt with us during his stay was professional, helpful and kind. Thank you, PVMC, for your hard work and care.
I will give them 3 stats because the staff was nice and professional. But the room was disgusting blood on the bed and other items in the room.
Came in early for intestinal pain and constipation. Waited in an empty waiting for 30 min. Doctor shrugged off the pain and suggested store bought laxatives. Let her know it’s been going on a few days. She scheduled an xray and still waited an hour. Worst place ever never come here.
Physical Therapy staff is great but they do not properly inform you of what is / is not covered by insurance, what your deductible is and what you will be out of pocket. Also they charge twice as much for services than other places not …
Just got out of this hospital. Hands down the most complete hospital I’ve been in a long time. The nurses and physicians were incredible. The CNA’s were quick to respond and went out of their way to accommodate. I had a complex case and the …
This hospital is a complete joke! I’m writing this to warn people to please go to a different hospital if you have a choice. I was in a horrible rear end accident while vacationing in CO and was taken by ambulance along with my entire …
Had to go to emergency with severe stomach pain, had to have surgery next day, could not ask for any better service and care. Everyone was wonderful and concerned about my health. We were from out of state, but if we go back to Colorado and became ill, we would go back to same hospital. THANK YOU STAFF
I visited the financial counseling office, and Cecilia told me to return a specific time for an appointment. I arrived early for it. She came out and had someone sitting next to me come in. She saw me waiting there. After an hour and a half …
Doctor insisted on so many tests to be done, when I told her I couldn’t afford to a certain amount. Cant tell you the crazy amount of bills that were mailed to my house when I was told I was only going to be paying a certain amount. Other …
I ended up going to Platte Vallley MC unfortunately with severe bilateral abdominal pain and low back pain on 3/17/17. Dr. Ryan Klemt came in and I was trying to explain to him everything that was going on and he did not want to hear what I …
I got into a fender bender hit from the rear back started hurting after that was taken to this hospital when we got there the doctor on duty came in check me out ordered a MRI all that was fine. Next step they sent me to do the MRI offered …
One of the worst ERs I have ever been to DONT NOT GO THERE if there is something seriously wrong me and my husband went there 2 times for the same thing to get told the same thing and get the same treatment now for the 3 time it happning …
Had Nuc Stress Test appointment 8/8/20. From the start when I checked in it was very nice. Did not wait more than 10 minutes.. the nuc stress staff where so awesome, super nice, professional, courteous, outgoing, & explained everything step to me, prior to starting.. felt safe and happy to have them by my side helping me.. Thank you ♥️💯 …
When I was little this hospital was known as the hospital that you went to if you wanted to die….Sadly it seems little has changed. The staff cares little for their patients and the administration (like most hospitals nowadays) see …
Shame on the incompetence, disrespect and callousness of this ER and it’s staff. I am 7 weeks pregnant and was seen 2 days ago for bleeding and cramping. Based on my symptoms and an hcg quantitative blood test, I was told that I was likely …
I was taken by ambulance to Platte Valley Medical Center June 6, 2016.
The QUICK medical care, respect, kindness we received was outstanding.
I would not hesitate to use the facility again if I am ever back in the area. …
Was turned away and sent home twice in a two day period stating that I had a panic attack…..
Went to a different hospital in Lafayette and was diagnosed with meningitis and hospitalized for 15 days
I have been to the ER 2 times. The first time I came in with severe stomach pain. I was at home and in the middle of the night it was so bad I couldn’t take it anymore. It took 4 hours for a doctor to come in for the first time. I was in …
Went to the emergency room at 8 o’clock that night for my sister and they thought she had issues with her gallbladder so they took blood did xray and an ultrasound doctor comes back saying blood work came out fine everything was okay. The …
I have only been to this hospital once, and once is enough. They FORGOT me and left me sitting in the hallway for over 3 hours before they bothered to call someone for my transportation. I live in an assisted living facility, and the …
Always issues when it comes to the well beings of the patient as far as letting them rest when they need to and not checking on them when need to like constant alarms and bleeding concerns. When the bills start coming in, it seems as though …
Platte Valley Nurses and MDS were were condescending and judgmental. Amazing! In Light that I had 20 years in the medical field. Just a Wonderful bunch of condescending folks!
I’d rate even less if I could. This hospital is a joke. They don’t care about anything but money. During my ER visit I was only actually checked out by one person and it was the nurse who did my vitals. Everyone else was short and snippy …
This ER and Hospital saved my life on two occasions just this year alone. I have spent most of my life in the medical and professions and am extremely critical. The staff is professional and more importantly, human. Technology is first …
SCL Platte Valley Health outpatient lab has not received orders for lab work for my husband 4 times this year. This means we either have to wait for an hour or more or come back another day. …
my mother was treated here with pneumonia. We made a trip to the this emergency room about 3 times and each time they sent her home with medicine and then the third time they finally did a cat scan and discovered she had pneumonia. when my …
Dr. GATES “MD” did nothing and was not useful whatsoever in helping me with my lower back pain. This was a waste of my time, miss Gates “MD” could have done more. I just wasn’t a priority it appears. I also didn’t pay for an ER visit just for a “Tylenol & lidocaine patches” suggestion!
The care I received here was excellent. I was seen from ER all the way up to Med/Surg for the night and into cardiac testing the next day. The entire staff was very caring and very thorough. Communication was constant and my worries were …
No stars would be better fitting. Apparently there doctors are CONTRACTORS in the ER, So not only will you be billed a ridiculous amount from the hospital but the physicians will also send you a ridiculous amount as a separate bill. One day …
I’ve came to this ER three times this year because it’s the closest to my house and every single time I’ve came, the front staff, nurses, and doctors are very rude and unprofessional. The lady at the front desk literally said, “what do you …
LOOKING FOR A NEW DR. got the appointment down, but the dr that took my information and to let me know to have an appointment with Shawna Karman PA-C rudely hung up on me, when I was confirming my appointment and Dr. I would be seeing. I …
Not a bad place. They have a great set up and wonderful pediatrics. Parking isn’t too bad. The Dr my daughter saw was pretty eh. Eh is an understatement. She was bad. But the nursing staff are great. I think maybe it differs depending on provider.
I am giving 2 stars and that is only because the nurse who greeted us initially upon arrival was extremely pleasant. My 11 yo daughter had been having stomach pains and not feeling well for a week. I took her to PVMC because I felt they …
best nurses and staff ever!! they took time to talk with us – they never made us wait for assistance. food was very good and the hospital was very clean
I went in for a procedure today and I was very nervous the nurse number one would not listen to me, she had no bedside manner whatsoever,overall , she was just unprofessional rude and she put my life at risk… if it weren’t for the surgery …
The waiting time in the ER is horrific the staff treats you like used toilet paper. They claim they are out of beds. My husband had surgery yesterday. The area they gave me to sleep in plywood would have been softer and the spare tire in …
Best hospital and staff ever. Other hospitals should take note and apply them to their hospitals.
A year ago I would say this hospital was decent and the people were caring. Now I can honestly say the treatment I have had was horrible the two times I went this year. They seem to have A lot of rude and not very friendly staff. such as …
I was brought by ambulance to PVMC on Dec. 06, 2018. The care i received in ER was very good. The aide Maria was very kind and thoughtful. I was admitted to step down ICU, where i spent 2 days. Sarah, Kathy, Kristel, Alex, Don and many others in ICU made my stay not only tolerable, but enjoyable. Thanks to all.
There is a lady by the name Barbara whom is VERY rude answering the phone. This is not good for business. I was on hold for over 20 minutes to make a simple request for a refill and she was extremely rude trying to get my information. Some people should NOT do customer service/ phones. Looking into new places… a bit disgusted. 😳😒 …
Usually only unhappy people post these reviews, but I was given exceptional care by 3 outstanding nurses during 2 recent admissions within a very brief period of time. …
Edit: since this incidents listed below we have had great luck on the health side at this hospital. Billing has yet to be an issue. Possibly things are improving and maybe it was growing pains of a hospital. …
The hospital staff we had were absolute TRASH…. VERY RUDE NONE CARING AND DISRESPECTFUL. They said to my wife and I ” I dont know what your expect there’s nothing we can do for you and covid 19″ Very unfriendly and unprofessional. So my …
The nurses that I’ve dealt with here are quite literally the rudest, least caring nurses I’ve ever met. My mother was sent to the emergency room a week ago for severe vomiting and dehydration. Not one nurse there bothered to check her lymph …
Wonderful service so glad to find these folks ! The others were less than useless !! Thank you Platte Valley. …
I was very hesitant of this hospital due to the 2.8 review rating but as usual the majority of people who write reviews have something negative to say. However that is not my experience today. I was admitted for a simple surgery and I …
There are a surprising amount of poor reviews of this Hospital, so I figured I would post my own review. June 29th 2017 was when I had my first experience, with any hospital. I will admit, the only information I have for my first 7 days …
This place is clean has wonderful awesome amazing nurses Doctors. I would highly recommend this place for your medical needs. It’s a one stop shop. The cafe has great food.
Would not recommend this hospital to expecting mommies my labor was a nightmare! I wouldn’t want anyone to go through that . It was super traumatizing experience and I know I haven’t been the only one in this situation! I HATED IT they …
I read many reviews before I went in for my scheduled procedure and I was a bit concerned that there are just as many one star ratings as five star. So I kept my mind open as always and arrived for my appointment, April 13, 2018 7am. Some …
I went to the ER at this hospital yesterday and had the best experience I’ve ever had at a hospital. Everyone was so kind, outgoing, and friendly. There was hardly anyone there on a Sunday night surprisingly, and the wait time was short to …
I had my first colonoscopy procedure on 06/14/19 and it was a positive experience from the receptionist to discharge from the hospital. What an amazing group of people that truly make you feel comfortable throughout a most uncomfortable …
Worst hospital ever. My daughter was misdiagnosed with a virus when it was totally evident she had appendicitis. We spent 12 hours with her in the emergency room and the staff never did an ultrasound or a cat scan. All that the PN said was …
Death trap. I went in for a sinus headache and left not breathing because they gave me morphine thru my IV. It was a if they were trying to manufacture covid symptoms. Needless to say. I’m glad I went home because had I stayed and they continued me on morphine. I would have ended up on a ventilator.
I’ve had 3 babies at Platte Valley. The Labor and Delivery unit is wonderful. Patient nurses who are knowledgeable and don’t try and push anything you don’t want at you. Love how my doctor was on site so all they had to do was make a phone …
This is for the imaging center. The scheduling staff made an appointment for me, and then changed it to an hour earlier, because that was more convenient for the technician. When I got there they debated amongst the three of them when my …
Worst hospital ever! Uncaring, No passion for you. After watching people come through the ER with real problems, you’d think these nurses and docs would have some compassion for thenn no patients…. Absolutely not!
I was in the ER on December 30 for breathing difficulty. I was promptly seen, a nurse assessed my condition and spoke with Dr. Harrod regarding the needs for meds and a breathing treatment. The doctor quickly came in, and was in agreement. …
I’ve used this facility because it’s the closest to where I live. I recently took my son for a speech evaluation. After being told both on the phone and in-person that the evaluation would be covered by my specialist copay, I received a …
This is a shame to have to write, however sometimes there’s simply no other way than to openly warn people about, •before• they assuredly chance getting hurt. Two names that you MUST REMEMBER: DR WILLIAM C. MCNITT & DR ALISON S. GUEST. …
Very pleased with the staff at Platte Valley Medical Center. Although I was only there for tests but was treated like family. You have some great people there.
I would not go here if you want to get better. I was told right when the Dr walked in “we really don’t like to do emergency surgeries here so not sure what we can do for you” this was after coming back because two weeks before the ER Dr who …
Horrible hospital. They made me wait a hour and a half in the er, crying in pain before they saw me. The kid checking people in more concerned with the cartoons on his laptop. Then was treated poorly by a very rude nurse. Told me they were …
Great staff we were treated with the utmost urgency. All questions answered by every single person we came across. I would definitely recommend this hospital. The nurses were excellent and really cared. I would put names as far as people we …
My grandmother had an appointment here for a procedure that should only take 3 hours. The appointment was scheduled for 7:30, but the appointment was rescheduled for 11:30 and my grandmother was never informed. They in processed her at 7:30 …
Stay away from Dr. Fitzgerald and her incompetent team. My prosthetic provider was trying to contact them for months on a prescription edit. I had to wait from March to September (of 2018) for a new leg due to their refusal to work with …
Just read the review they speak for themselves.
A truly terrible experience coming to this facility they basically lock down my girlfriend in a room then say that they have her best interest in mind but then …
I would not go here again if I was bleeding to death. I would drive past this poor excuse of a hospital to get to the nearest veterinary clinic to get myself patched up before I would step foot inside again. They left my wife in desperate …
Platte Valley is a nice facility.
Its easy to get to, and the staff is usually friendly.
Stay away if you value your life. Wasn’t wrist banded until hours AFTER the procedure. Post op nightmare. Fled. Ripped off my cords and tubes. Discharged myself 12 hours early. Response times = so slow, purely negligent. Night doctor …
They gave me my mammogram and I felt very comfortable for the first time in my life. Plus they helped in saving my life many years ago from a kidney stone as well has helped my son after accident. Blessings and love to them all
I had a bad umbilical hernia that for reasons of my own, I never got fixed. But I finally made an appointment with Dr. Gawart, who was fantastic, his office staff was fantastic. Platte Valley was awesome! The pre-op experience was good, …
Medical services were delivered as promised. However, I received a surprise bill for out-of-network anesthesia. After contesting the bill, the anesthesiologist sent the bill to a debt collector. Avoid this hospital if you can or make sure …
Worst place for care ever! Even in an emergency I wouldn’t go here! It took them 6 hours just to see my cousin after he was just in a car accident! They said he is fine and he wasn’t, in fact his whole foot is broken! With the amount of …
I came to the ER and can’t believe the horrible treatment I received. I was diagnosed with COVID six days before, upon entering I informed them I was COVID positive. I couldn’t keep anything down and kept vomiting. I was in a wheelchair and …
Had to take a family member to ER for shortness of breath and chest pain. The ER staff were awesome. Our nurse Derick and Triage tech Susan were incredible! Super professional and cheerful. Thank you so much!
My mom had Covid and had to come to platte valley. She literally couldn’t move, so some paramedics had to come and pick her up from our house. One particular EMT shamed my mom for having sweat while she was sleeping, and she hen implied …
The nurses working tonight 4/13 were so unprofessional. They were making comments on my dads personal information in the hallway. This is absolutely ridiculous. Do not recommend this hospital whatsoever
Had hands down THE BEST ER care I’ve ever had. The staff was incredibly nice, professional and made me feel more comfortable during a stressful and scary time. The facility was very clean, safe and I was seen and treated very quickly. Shout …
So I went in for some blood work to be done and if you know me, you’d know I’m not a fan of this plus I always bruise badly from getting my blood drawn. However, I chose to leave a 5 star review because the Phlebotomist was seriously …
Ive had physical therapy, a knee replacement surgery, a colonoscopy, Xrays. Mammogram, blood tests, and have seen 3 different doctors at Platte Valley. My experiences have always been positive. Great staff–competent, professional yet personable respectful , thorough, and fast on results and feedback.
The pianist, front desk staff, surgeon, surgery team and nurses were all outstanding! Unfortunately, the phlebotomist seemed oblivious and the 2 hour delay during intake left us frustrated and uneasy before surgery. The alarming number of …
Good experience for having to be at a hospital. Staff was pleasant and cared about my comfort.
Physical Therapy has been fantastic in this facility, even during the pandemic. They are caring about explaining things that might be uncomfortable and maintaining that I do not push beyond what is comfortable while waiting on neck surgery. Keep up the great work!
The level of professionalism at the ER at Platt Valley hospital is the worst I’ve experienced anywhere. They treated my daughter horribly and should truly be ashamed of themselves. They are sarcastic, rude, unprofessional, ignorant, …
If your looking for an ER to go to, I suggest not going to this one. Back in May my mother went in they labeled her with covid ammonia and sent her home a week later she passed away. Also last Thursday my father went into the ER after a …
For some reason, my original review got deleted, so we will try this again.
If you are using the medical offices, this place is good. I would even recommend …
When I first arrived until discharge the entire staff was so extremely helpful. We arrived at 1 am and they had someone to push me in a wheelchair up to labor and delivery. My body was not yet ready but the nurses made every attempt to …
I had to go through one of the scariest moments of my life but thanks to Saint Joseph’s and the amazing staff, I was able to get through it. I can’t thank enough for Dr. Stambuck and one of my nurses Tenah for the amazing care they provided …
They got me in for ultrasound the same day. Everyone was so nice 🙂🙂🙂 …
Shout out to all my nurses and CNA’a treating me like family while I was in the hospital both times! Thank you Dr. hill for joining me for my procedure and being my support when my husband couldn’t, thank you Dr. Kelly for any surgery’s and …
Exceptional care and friendly nurses and doctors. Our recent experience in labor/delivery & post partun we’re excellent. The cleaning staff and food services team deserve much credit as well. Thank you for all of your service!
Expecting moms, find a different hospital. I had such a horrible experience. The nurses and doctors were extremely rude. I was already traumatized with the emergency C-section and did not need the horrible treatment . I have heard from …
Everyone was so kind. I felt heard, proactively cared for, and well-attended. And I felt much better by the next day as a result of the treatment!
I see Dr Dinescu at the Brighton location and am happy with him. My husband sees sever Doctors here and we are also happy with them. Their prescription department for Dr Dinescu, however, is another story. Every time I need help with a …
Worst experience ever! Now I know to never go back to this place – would much rather make the 30 min commute to UCHEALTH in Aurora where I know I will get better costumer service and pleasant care.
My mother was a admired to 3 WEST part of the hospital with complications from the surgery.
The facility was beautifully remodeled and spotless. …
I had triple hernia surgery here on Apr 28 and it was topnotch in every way. From check in to pre-op to post op, the staff went above and beyond compared to previous experiences. Can’t say enough good things about this place. I would …
My husband came into the ER a couple days ago for a stomach virus that is going around. The waiting room was filled and everyone had a stomach virus and flu like symptoms. The nurses were so rude and disrespectful I couldn’t believe it. And …
Worst hospital ever, my uncle had breathing problems and took him into the er. The staff was very rude and one of the nurses comes out to the front desk talking about him not knowing I was related to him, how is that not against Hippa …
Becoming a first time parent here at Platte Valley Medical Center was as smooth as a babies butt. I can’t thank the staff that helped deliver my baby boy enough. From start to finish my girlfriend and I received great help and had all our …
I always have the best care when I go to Platte Valley Medical Center. The staff and volunteers are always so kind, caring, and helpful!
My whole family caught a stomach bug. I was vomiting and having diarrhea for a few days, and I was very dehydrated. One of my older kids and I went to an Urgent care in Ft. Lupton and they don’t do labs there and weren’t able to do an IV. …
Nurses along with Dr. Harrod were awesome. Dr. Harrod was very attentive and thorough. I felt like she listened and genuinely cared about my situation. The nurses were on point! Von along with other staff were very confident and knowledgeable. I do thank you all for a job well done
I never post but the service here was absolutely horrible. Went in at around 12am with abdominal pain and was not even greeted just stared at, when I told them what was wrong I felt like they were making jokes as well about going in for …
Worst er possible I was there last Saturday for a torn rotator cuff they have no care in the world they want you in an out all they did was talk about other patients problems and want your money they did nothing to help my situation but …
Maybe in the past the staff was polite and helpful I have been there 2 times past month and it seemed it was a burden. Also it seemed they lacked bedside matters and only saw the Dr once
Got us into the ER quickly, but not one experience after triage was positive. Hand sanitizer dispenser was not working, different people in and out of the room we’re not able to sanitize, the nurse was unable to answer question on MyChart …
Platte Valley Medical Center outpatient Mamo Gram best experience ever in my lifetime with this type of procedure, which implies a lot: interface with registration process and actual Mamo gram seamless and comforting.
The wait time is horrible.. I waited more than an hour to be seen despite my symptoms. The blonde receptionist with glasses, isn’t very nice. She seemed annoyed and bothered.
Went in because my 3 yr old had an allergic reaction.. 2 hours later walked out because I ended up sending my husband to target BEFORE THEY LET US BACK and gave her Benadryl and that helped her before the “doctors” at “Death Valley” as …
Got sent to the er due to a catheter moving. Was told upon entering the dr tried to reroute us as they didn’t want to deal with it even though it was placed at your location. After quite a wait and an xray was told it had not moved even …
This ER is very unfortunate. The nurses (not all) in the ER are unprofessional & would rather sit & laugh at patients rather then answer the call lights going off. I’ve experienced patients calling for assistance using their call-light & …
Plate valley medical center and SCL health are horrible. I had an elective diagnostic procedure done in May. I gave them 3 weeks for prior authorization from my medical insurance. I was told that my estimated out of pocket total would be …
Took 2 hours to get any information if my fiance is miscarrying our child which we still don’t have a full answer, while they’re taking people in for a hurt ankle before her, and we are still here and it has now been almost 4 hours and we …
The delivery nurses were awesome Nurse Francis is a sweetheart & Amazing human being. NICU nurses however were a nightmare besides Becca who was a blessing & the only one to make things easier for us. They didn’t treat my baby good at all …
My care experience couldn’t have been better. This kind of care is a new experience for me. Keeping the patient informed seems to be a priority. Truly remarkable. I would like to thank the team there, Doctors, nurses, specialists, staff, and management.
I went in at 2 am with abdominal pain. I let them know about some health problems I was having in the past.They took a urine sample and diagnosed me with the previous health problem I had told them about. I also heard nurses talking about …
Everyone here was absolutely wonderful to my husband. He went to the ER and the staff was friendly and evaluated him promptly. They set out expectations for test results and got us in and out of there probably the quickest for an ER that …
I did not write in the comments section on the survey. But I gave them 5 across the board. I am is visiting from CALIFORNIA and my little one had an accident and we had to rush her to the ER. Dr Kurt Whitaker and his staff was AMAZING! We …
Podiatrist don’t know what they are doing. Offer no other treatment for my feet except cortisone shots and recommend useless products that’s draining my money from insoles and stretches. Give the shots and says see u in two months and leaves. My feet are just getting worse.
This review is a two-part complaint. The first is with the ER. Where I was seeking medical attention for severe pain and infection from an ingrown toenail because my general practitioner at another medical facility had canceled on me 2x in …
2 and a half hr wait to not even be seen worst er experience ever. Have someone with excruciating pain in hips sit in a wheel chair not to even be seen hospital is a joke ive literally never waited that long in an emergency room in my life. Will never go back.
Do not take your toddler here. Took my daughter for a high fever. After an extremely long wait to be seen they ended up transferring us to children’s hospital via ambulance. They gave us an estimate for the hospital stay that ended up being …
I brought my son Carter into St Joseph’s last night after being too hospitals with no sleep at all in 24 hours the level of care that we received at St Joseph’s was above and beyond the doctors and the nurses took such good care of my son …
This was the best experience possible given the circumstances. My wife had her very first screening mammogram, and within 6 business days, we were having her diagnostic ultrasound completed with the most amazing mammography/sonographer …
I’ve never really had a great experience here. Care providers are borderline unpleasant and seem to just be there for a paycheck. Its unfortunate because you know there have to be kind doctors there, but the negative experiences I’ve had certainly outweigh the positive experiences.
Overcrowded Understaffed
Waited just to get a room for my son who is literally sleeping on a tiny waiting room chair for over 30min …
Went with my septic girlfriend and got in a room and saw 1 doctor and for 9 hours after it took every nurse, including the ultrasound machine, to get a vein to finally give her antibiotics and pain meds after screaming in pain the entire …
This hospital, which I worked at proudly for 5 years, is a complete and utter disgrace. The care and “expertise” is beyond pathetic. Specifically the emergency department. Whether it’s blowing my mom’s vein amd injecting saline into her …
I am beyond grateful for the ER team and the level of care and compassion they gave to my son. This round in rhe Er was pretty scary and they were kind, caring and calm. I fully trust in these Angels to take care of my family the ways they …
I had such a good experience at rhe emergency room. Perhaps the best experience ever. No waiting time for me, tests happened right away, staff were so incredibly kind. I was informed along the way of everything that was happening and what they were finding. I highly recommend St. Joseph.
The ED is full of dolts. They gave my teen Benadryl and released her after she talked right abdominal pain, dizziness and nausea. No diagnostic imaging. She was in extreme pain on her right abdomen and her back. She had blood clots in her …
Worst hospital ever, took my friend in the ER for abdominal pain and both nurses and CNA ignored our light for 20 minutes, when they finally came to the room we asked for pain medicine and the nurse said she would be back and just walked …
Took my husband into ER at Platte Valley Medical Center. The customer service was great. He was seen immediately. All tests were quick. Everyone was very welcoming. Very pleasant experience. Thank you to everyone at Platte Valley Medical Center
My 72 yr old sister was taken in for a potential heart attack and she had stage 3 bedsores. While in they found and drained liquid from her abdomen. They moved her to transitional medical facility. I asked before moving her if we were …
The staff were really nice but my God, the ER department is just terrible. We were there in the ER for 4 hours for a baby with an allergic reaction and fever, and 90 percent of that time was spent just waiting. Probably had 20 minutes total …
My wife went here for her surgery and absolutely everyone from the check in desk to the discharge nurse and all in between were wonderful. Shout-out to our overnight nurse Caity for being the absolute best. She was so kind, careful and …
My mother-in-law was taken to Platte Valley Hospital last month, and unfortunately, she did not make it. The staff was extremely insensitive, they told us right away that her situation was extremely serious and most likely she was not going …
I delivered my baby here on 1/14. The nurses and doctors were attentive, wonderful, and made my stay really nice considering how bad labor sucks. I wanted to mention a special compliment to Stacy Bass of the night nurses. She saw me at my …
We had a phenomenal experience delivering our first baby at SCL. We were so nervous as first time parents, but from the moment we walked in the doors the staff was truly incredible. Jessica in labor and delivery was an actual angel and gave …
My husband had surgery at Platte Valley recently. From check in desk to everyone involved in overnight stay was the very best care. The CNAs and the nursing staff were so attentive and were wonderful. OT and PT were so helpful. The food was …
We took our 4 year old in last night and the staff was all so kind and caring! Our nurse, Carolyn, was soooooo sweet to our kiddo, the people in Triage were so kind and even came back to check on our kiddo. His PA, Noel, was so patient …