Earhart Propane

Earhart Propane

Earhart Propane Contact Details

Earhart Propane Reviews ( 98 )

  1. DO NOT DO CONSTRUCTION WORK FOR THIS COMPANY IF YOU EXPECT THEM TO PAY YOU AS YOUR CONTRACT STATES, EVEN AFTER THEY SIGN IT AND YOU SPEAK TO THEM AND THEY AGREE PRIOR TO WORK BEING DONE!!!!!!!!!!!!!!!!

  2. Good price but dang their customer service is lacking in a big way, I have been trying to get get through the phone wait and I have been waiting for 15 min and I have called everyday for 2 weeks and never a call back.

  3. Truck 6172 is rude as heck. I don’t see why anyone would want to do business with this company specially if all their drivers behave this way.

  4. These folks do what they promise. Being in the country and depending on propane gas for heating water and our house in the winter, we need someone dependable. They do their job

  5. The gentleman I spoke to on the phone about setting up service was very nice and very helpful. He said I should receive a call back later that day. I haven’t heard from anyone since and that was days ago.

  6. Courteous, knowledgeable staff who do exactly what they say. There are no deceptive sales or delivery practices, unlike some other propane providers I have used in the past

  7. Best residential propane prices and service. We’ve been a customer for 6 years and when other companies were raising prices to match the market, Earhart maintained the same price and service!

  8. Just moved into our house in August they have a tank there and ive been trying to get service since September did their credit app mail it in been calling every week can’t seem to get a answer when I do get through to someone they say we …

  9. I am very happy with the service I received today. Both gentlemen were very friendly and helpful. They answered all of my questions and did a great job explaining everything they were doing. I felt they were very thorough in their service. I appreciated their professionalism very much.

  10. If I could give zero stars, I would. This company took almost 500$ out of my count without notifying me. I pay for a budget plan every month and they’re telling me I went 430$ over my budget plan when it’s just me and a 2 year old that live …

  11. This place is a complete joke. I call to set up a new customer account and they said they would be there Thursday. Thursday comes and nobody shows. I call and they said they meant next Thursday I’m like ok. Requested a morning time because …

  12. Earhart never needs a reminder to check our propane tank. The drivers that fill the propane tank are always courteous and friendly. And perhaps the biggest benefit is that Earhart always gives us the best going rate on propane fuel. What more could a person ask for? Not a thing!

  13. I have been trying for months to get the $240 they owe me from 2 years ago when I prebought propane from them. I have been told 3 times it would be returned to me. I contact then, they say a check will be sent. Weeks go by, no check. I …

  14. We are always pleasantly surprised when we call Earhart’s customer service. Heads and shoulders above some of the other propane companies we’ve used. Additionally we are able to get our propane so much faster than with other companies. We …

  15. They auto billed a huge balance ($1500), and yet my mother is nearly out of oil. She has less than a quarter of a tank and it’s only a few days until December. The furnace was repaired today and the service person noted that the fuel was …

  16. By far the worst company I’ve ever dealt with. We ran out of propane on New Year’s Day. Called them to come have fill. Said there was gonna be a $250 emergency fill. I said ok. Being it’s -10 degrees out. When they went to do it they ended …

  17. Earhart didn’t show up on the scheduled propane delivery date, nor did they call to let us know they wouldn’t be supplying our propane. Called multiple times, with them giving us run-around. After many disappointing conversations, we gave …

  18. I got up one morning last week and I had no heat. My furnace would come on but nothing would come out. I didn’t know if it was my furnace or I was out of propane. I called Furnace man and Earhart to get a delivery if possible. I’m on auto …

  19. I accidently let my propane run completely out. I called Earhart and they came out and refilled my tank and tested my gas line. FAST, friendly service. I felt like a complete idiot but they were very gracious. I am very pleased with company and level of committment to customer service.

  20. I ran out of propane at the worst time. A snowstorm was coming and the temperatures were going to be below freezing for days. I was in a panic because my whole house runs off of propane, hot water tank, stove and most importantly the …

  21. Hi-Grade is easy to do business with. They have always worked with me in whatever my needs were. They have reset my tank, checked for leaks and very timely in getting my new place hooked up. I also like the level billing they offer. Good company!

  22. I always had good service from this company until just recently. By accident I paid for tank rental twice plus they took it out of my checking account and getting my over payments back has been one big hassle!!! I’ve been working for …

  23. Very prompt service. Service men that came out were very courteous and showed respect for our property. Double checked that is was ok to drive through our yard to replace our tank. Not everyone is respectful anymore. We appreciated that. Thank you!

  24. I have had good service with Earhart Propane. They deliver when they say they are going to etc. Only thing as of late has been that I got help through Community Action Partnership winter crisis program like before, and Earhart was sent a …

  25. They have always been 1 phone call away. The budget bill system really helps as you know what the bill is monthly. They also fill up the propane based on your usage. Mean I have never run out.

  26. Great company, always friendly, and you get to speak to a real human with manners and job knowledge when you call without jumping through hoops. Drivers are great and willing to work with you on delivery times! Just a good experience all the way around

  27. Have been using them for several years for propane at a property maintained as a rental. I have had no issues working with them to arrange the occasional fill up or pay the bill. I have always been pleased with their quick service and …

  28. Awful experience with this company. Left me hold for 8 minutes until they hung up. Waited for call back and never received one so when I finally reached them the locked in rate they provided online was then raised by a quarter which adds up …

  29. I didn’t use them as a supplier as they were a more expensive option. I did request that the remove their tank that the previous owner had rented. It has been over a month and they still won’t give me an answer on when they will remove the …

  30. I like talking to a real English speaking local person and ordering the propane I need. It is as easy as it should be. And I appreciate and prefer doing business exactly that way! Additionally, in the past, when I needed assistance getting …

  31. Very professional and easy to setup a time for a refill on my propane tanks. I also appreciate the way Earhart ran a line under ground to my outdoor wood boiler which is now a duel-fuel furnace with the addition of the propane. …

  32. Poor customer service. A driver called out, instead of calling the deliveries for this area they simply moved the delivery date. We did not know until we called multiple times. One time we were told the driver was in route and would be …

  33. Snail like service, probably will end up taking a month to fill their own tank, plus extra cost and time for a safety check. This will be the last fill up I’ll get from them.

  34. I have no negative comments and have been pleasantly pleased with the service primarily due to the oversight provided for my service. Product pricing seems to be uniform with other competitive suppliers so it doesn’t make sense searching out the lowest cost supplier.

  35. When we called to get started with this company I was told we would have low monthly payment for two years we had to pay the full bill before we could get a refill. The bill was over a $1,ooo. Well after two years they put us on a payment …

  36. ALWAYS here in a hurry when we need them, also able to lock in summer rates and prepay so when you need service at Christmas, you can call and have nothing to worry about!! We love Earhart propane.

  37. Fast and friendly. I called to get propain and where I live I have never had propain for the 2 1/2 years I lived here, that means no furnace and no stove. Someone came out and inspected within a days. They installed a tank within I think a …

  38. I have had a empty tank sitting on my property for over three years. Called again was told the same thing again. Than the lady hung on me. I wasn’t nice either but common sense say come and get your property. They are not a nice company …

  39. Friendly people and they are very responsive. I ran out of propane (my own fault), called for a fill and it was a holiday weekend so was looking at up to 5 days before they could deliver. Ended up coming the next day! Awesome.

  40. Earhart has always taken great care of us. Fast, friendly and reliable service. You can trust they will treat you like family and you will have no regrets switching to them for all of your propane needs!

  41. My only complaint against most propane companies is “tank rental” for low users. I have a heat pump with a back up furnace and propane fireplace. Because I use less than 400 gallons of propane per year, I must pay a rental fee of $75.00 in …

  42. I have dealt with Earhart Propane for several years now. Their prices have always been competitive. No bait and switch like some of the other propane providers. When you need to speak with them their office personnel is always friendly and …

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Location

1201 Brukner Dr, Troy, OH 45373

Earhart Propane reviews