Established in 1911, Easley Combined Utilities provides a reliable supply of water, wastewater and electrical service for the residents of Easley, S.C.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
110 Peachtree St, Easley, SC 29640
Great service.
Worst company
Terrible customer service
Trash. Don’t use if you don’t have to
Their a JOKE!!!!
They are like the mob… Who runs this place Tony Soprano!
It is hard to believe that these people are allowed to handle electricity and water at the same time.
I wish we could just get Duke….as horrible as they are, they are definitely cheaper
Easy payment process ..deposit reasonable for new service .. friendly staff.. no power overage .. rate wise
They always say I have a late payment, but,in reality I don’t.i pay my bills once a month!.
Rude, degrading, no compassion for others, but why would they be any other way we have to have power. Thieves.
My water is included in the apt where I live so whyyyyy is my bill $200?! This place really is robbery!!
Their prices are entirely too high. Will never use again
What you expect from a public utility They don’t care, they don’t have to. They are protected by the Public Utilities Commission
Alice here is very helpful any time something comes up call her she is understanding but every company has there limits as to how far they can go just wasn’t to say thank u Alice
Complete idiots. The office people are extremely rude, noone at this place knows how to do their job. To think that someone so incompetent is in charge of whether or not I have power is scary.
Always have wonderful services with this company not sure why people have given bad reviews unless they have never had Blue Ridge or Duke to understand what a great company Ealsey Combined really is along with a friendly staff thanks guys!
Very DISAPPOINTED WITH THE LEVEL OF CUSTOMER SERVICE HERE. WAISTED MY TIME TAKING MONEY AND PAPERWORK THERE ONLY TO BE TOLD THEY WOULDN’T HOOK UP OUR POWER AT OUR NEW PLACE BC OF DELINQUENT BILL FROM A PREVIOUS TENANT. ECU SUXXS
The people they send out in the company vehicles can’t drive! No turn signals used AT ALL. I almost got rear-ended, and when I tried to call to voice my complaint was put on hold endlessly. SMH.
Worst power company ever! Ridiculously high and customer service is horrible. I would advise people not to buy homes in Easley because of them! I tell everyone interested in real estate here.
Trying to pay bill online is impossible these last few months. Will not take password and trying to redo it is not possible. It is so infuriating I have been
Try trying for over an hour with no success. This is ridiculous
They don’t care that your power is about to be disconnected my bill went from 240 to 360 and I needed extra time. I had to beg and plead to get one week. I’m on fixed income and they wouldn’t even help me with places to help me pay the bill.
Worse utility company with ridiculously high prices monthly. I will be selling my property because of these thieves.
I really had no problems with them until today with the holidays I was late this payment but figured I could pay both Dec and January together and be ok since it was the first time I was ever late for a payment but no a week before my …
zero stars if I could. This business has zero customer service and should not be allowed to continue to operate. I do not respect them nor how they conduct themselves nor their business! All of these reviews you see on Google are accurate.
If I could give 0 stars, I would. Paid our down payment plus the $40 fee last week. They came out Monday and didn’t turn it on because my underpinning wasn’t all the way on, even though I passed inspection! I had two pieces off beside the back porch to add on to it. Rude staff!!!
Bad customer support. High prices. No way my bill should have been 170 percent higher just because I turn my heat on for two hours a day. Super sketchy company that won’t explain absurdly high prices.
They wouldn’t take my debit card payment at the drive thru & I know have paid that way before in the drive thru so I had to get out in the rain & go in! I have issues with my knees which is why I was trying to use tbe drive thru Plus I had …
My bill was due on Sept 23rd and they disconnected my services in less than two weeks and when I told the representative that I had a 3 year old special needs child and that I was gonna pay this Thursday she flat out told me there was nothing they can do. At least Duke Energy gives you at least 30 days to pay.
If I could give them 0 stars I would. I have been with duke before moving to Easley and will sell this house to get away from this utility company. Bills don’t come and then no notices. Tried to set up auto pay and that didn’t work. Do yourself a favor and do not have Easley combined as your utility service.
Worst service ever! I recently moved to Easley from Greenwood, and was shocked to see the sub par service Easley Combined Utilities offers. I have to pay them $1000 right now for a single family home where we have 2 seniors living and on …
I possible i give 0 star to easley combine coz i had business for 6 yrs in easley and i sign up as auto payment from my account, every month money automatic debit from account but there system do not debit auto payment and they send me …
Will not work with you. They actually turned my utilities off and when i went to pay with the whole amount that the girl at the desk told me and gave me a copy of the amount they still wouldn’t turn it on because they said it would be …
Not very helpful not in it for the community they are definitely in it for the money and after looking at all the reviews I think it’s pretty much on point that this place is purely in business for the money and I will definitely be looking …
This is what happens when you allow essentialcompanies to monopolize . Legal price fixing , fraud , and more.
If I could give 0 stars I would! By far the worst customer service. They don’t care about the customers at all. Just want their money. The website and user functionality is absolutely terrible. There is a reason this company has 1 star rating on google.
Minus 5 stars!! I have upgraded my windows, appliances and just had all of my old duct work replaced and my utility bill has increased!! If you’re considering moving to this area I would seriously reconsider! Easley Combined Utilities is a RIP OFF!!!!!!!
Our whole neighborhood have a power outage at least twice a month and it’s starting to get ridiculous. Sometimes houses on one side of the street have outages, and the houses on the other side be glowing. I’m not sure if the equipment they’re using is old or there’s naturally a disaster twice a month, but fix it. WE ARE TIRED!!!!
On behalf of the residents in the area of town just outside the western city limits, I have to say that the guarantee to always supply drinkable water straight from the tap isn’t honored. I’ve had brown water for two days. Not just me but …
I have been with Easley combined for over 6 yrs. No issues. Easy to use the online services. I don’t understand why people say it’s hard. I understand that the bills can get high especially when it very hot or very cold and your heating and …
Why are there so many power outages? Somewhat understandable when there is inclement weather but certainly not on a beautiful sunny day. We are experiencing 1 to 2 power outages per month it seems. Sure would be nice if Easley Combined …
This place is horrible!!!! They don’t send out disconnection notices! It will appear on your next bill. Well that’s a little to late now isn’t it! Prices are way to high with this place! If your looking for a home make sure it doesn’t use …
I wish I could give them 0 stars. They collect 4% late fee when the max allowed by S.C. law is 1.5%. Something needs to be done about this pathetic excuse for a company! They base their whole business model around Turning off peoples power …
So, I see a lot of reviews about customer service. I am speaking on that specifically as I am a new customer and time will only tell about power outages and so forth. …
Okay so if I paid my bill, why is my water off? Awesome!
This place is absolutely absurd. The post office has been behind on deliveries since May 2020, so we have been receiving our bill toward the end of the month When I receive it I pay it. This month having a holiday I still haven’t received …
Rudest group of customer service reps every time you call you get an attitude and trust me coming from someone who works in customer service you do not talk to customers they way they speak to customers.
I called to get information about reporting damage to my driveway caused by AT&T and Easley Combined Utilities as fiber optic cable was being installed along my road. I understand that the primary complaint needs to go to AT&T but the …
Easley Combined Utilities came out yesterday and removed a light pole for us. I came home today and found this basketball and sweet note.. a worker accidentally popped the kids basketball and came back with a new one to replace it… thank …
Have not had one single bill below $220. Most recent was $487!!! Requested meter to be checked and was told they don’t do that. I need to go into my online account and watch my usage. No help! Still think we are being robbed! Had duke …
Absolute joke of a company that needs to go out of business. They rob people blind. We pay $150-$300 dollars for our electricity while our water and gas bills stay around $50 dollars or LESS!!!! STAY AWAY!!!!!!
Extremely rude lady who answers the phone. I’m ashamed I have to use this company for my business. Noone should be allowed to talk to customers the way she has talked to me every single time I’ve ever called. It’s beyond frustrating…low stars for a reason unfortunately
Robbing us blind!
I have never had a power bill over $250 maybe tops $280 with any company and now getting billed $486+ and very rude as well. Still no meter to be read I was …
People electricity cost never had a problem with ECU never had rude consumer service they have always been good to me.
This is the worst company. Every single time I talk to them they are the rudest people. I don’t get why you would would take a job in customer service answering phones if you are a nasty person. EVERY single time. I can’t stand the office staff. HIRE NICER PEOPLE!!!!!