I HATE THAT THESE PEOPLE ARE MY ONLY WAY TO GET WATER AT MY HOUSE. EVERYONE IS RUDE ESPECIALLY RHONDA. I HAVE LIVED IN MY HOME 9 MONTHS AND THEY HAVE FORCED ME INTO 3 INSPECTIONS ALREADY EACH TIME THREATENING TO TURN OFFM WATER IF I REFUSE …
The customer service department is terrible. You call to inquire about a bill but because their services are not to par, they are already on the defensive. I pay my bill the same time every month on the same day. The last 2 months they have …
I’m a customer and I am forced to use East Fork Water. They are difficult to say the least! They don’t understand their own rules. Did I mention they are very expensive? Everyone I talk to there has an attitude problem. I guess you can do that when your customers are forced to use you and no one else. What kind of law is that?
Be careful moving to towns where you don’t have utility options. These people required $100 deposit to be paid in cash – even though we’ve had 20+ years of perfect utility payment history in the DFW area. AND they keep your deposit until …
I moved 3 months ago from my house because I sold it.
call all my testers to cancel …. all super except for this company. When I called, they said ok if everything is fine, the cancellation is already there. …
Customer service generally comes with a hint of attitude. Water seems more corrosive compared to other places I have lived. Ugly white and blue water tower with very bright lighting. Automatic payments are set up on the very last day before the late fee applies, so you better hope it goes through the first time.
I was going through a hard time and knew I wouldn’t be able to pay my bill on time so I called in advance and Rhonda was so kind to me and understanding about my predicament. She helped me to set up my payment plan and even directed me to …
Terrible.
20 years and not one readon to complain.
Just sayin’
I HATE THAT THESE PEOPLE ARE MY ONLY WAY TO GET WATER AT MY HOUSE. EVERYONE IS RUDE ESPECIALLY RHONDA. I HAVE LIVED IN MY HOME 9 MONTHS AND THEY HAVE FORCED ME INTO 3 INSPECTIONS ALREADY EACH TIME THREATENING TO TURN OFFM WATER IF I REFUSE …
The customer service department is terrible. You call to inquire about a bill but because their services are not to par, they are already on the defensive. I pay my bill the same time every month on the same day. The last 2 months they have …
I’m a customer and I am forced to use East Fork Water. They are difficult to say the least! They don’t understand their own rules. Did I mention they are very expensive? Everyone I talk to there has an attitude problem. I guess you can do that when your customers are forced to use you and no one else. What kind of law is that?
Be careful moving to towns where you don’t have utility options. These people required $100 deposit to be paid in cash – even though we’ve had 20+ years of perfect utility payment history in the DFW area. AND they keep your deposit until …
I moved 3 months ago from my house because I sold it.
call all my testers to cancel …. all super except for this company. When I called, they said ok if everything is fine, the cancellation is already there. …
Customer service generally comes with a hint of attitude. Water seems more corrosive compared to other places I have lived. Ugly white and blue water tower with very bright lighting. Automatic payments are set up on the very last day before the late fee applies, so you better hope it goes through the first time.
I was going through a hard time and knew I wouldn’t be able to pay my bill on time so I called in advance and Rhonda was so kind to me and understanding about my predicament. She helped me to set up my payment plan and even directed me to …