East Jefferson General Hospital

East Jefferson General Hospital

East Jefferson General Hospital Contact Details

East Jefferson General Hospital Reviews ( 140 )

  1. The nurses and drs there WERE the best… What happened… I have never felt more uncared for than my recent visit to ER…. We left after dealing with triage, (felt like we were wrong for coming for help), went to the back… Nurse was …

  2. If I didn’t have to come here i wouldn’t. If I have any thing I ever need done in the future I make m,y promise it will never be here.some of the staff very polite but some of the staff especially the food service workers rude as hell. By …

  3. Had to go the ER yesterday to get a abscess drained out my nose I was seen by Dr. Charles Ochello he was very professional and friendly and so was the staff I could not have picked a better place to go to.

  4. Unprofessional, unethical, immoral, inefficient, and unorganized…this was my personal experience in the 5 hours I spent in Emergency…These are not the qualities you seek in a hospital ,Especially in an emergency!

  5. overpaid my bill substantially thinking East Jeff was correct in my copay ..and now must wait a month to get my refund …never pay prior to an insurance payment

  6. This has to be the worst hospital in metairie, when you get there you wait forever to get in the back and once you do you will have to wait for some doctor to come in and tell you that they can’t find a problem with you to go home rest and …

  7. This hospital staff is by far the worst of any hospital I’ve been to I waited 2 minutes until the guy behind the desk in the er got out of his phone to notice me no greeting nothing went to triage and got the flu test to only end up with a …

  8. Bad service , even keeping in mind it’s an ER in a hospital still extremely ripoff billing and very bad customer service in the billing department . They do not make you feel that they care or friendly.

  9. We tried to call the bill serice more than 30times in few monthes. The phone always on hold or said “call you back later”. BUT nobody answered or called us back at all! I don’t understand why nobody pay attension on calls! I don’t think you should have phones if you have never answered your phone!

  10. my mother a 73 yr old widower with internal bleeding is told to check in to this hospital by her doctor,.. the next morning a man walks in her rm she has never seen before and says hes going to do a exam her that hes been referd to her by …

  11. I WAS RECENTLY IN THE E.R. AT EAST JEFFERSON HOSPITAL AND WHAT I SAW AND EXPERIENCED WAS NOTHING LESS THEN NEGLIGENCE AT IT’S BEST!!!!! AS A MEDICAL PROFESSIONAL I WAS APPALLED AND DISTURBED BY THE LAXITY OF THE STAFF ON THAT NIGHT. …

  12. This is the saddest excuse of a hospital. Every staff member that I spoke with seemed to have the worst attitude ever. Then I sat in the emergency room for 6 hours before I was even called to the back to speak with a nurse. This hospital freaking sucks!

  13. Been here in EMERGENCY ROOM since last 2 hour but no one taking my kids for treatment..they said sometimes you have to wait or you can go children hospital..

  14. Worst hospital on the planet! Lack of communication. Not professional. They belittle to you! This place needs to close down! Waste my time and energy! Don’t recommended this place!

  15. Their phone etiquette is horrible. I was having a horrible toothache, explaining to the operator or whoever about the pain I was having and what was going on, and she was rude and short with me. Didn’t let me even finish explaining myself.

  16. Only reason I’m giving a one star is because tonight I brought my son in there in the psych nurse that was on staff tonight literally didn’t listen to a thing I had to say after I was told by the other site Nurse that he could come back and …

  17. Have relative in psych unit 7th floor. medical staff there are
    unprofessional and very very RUDE. Would not take my dog there
    for help. EJ should check their employees . Hopefully we can get relative in another facility

  18. Tonight, our friend was sent to the ER. I was informed by my group of friends that my friend had a seizure or something of the sort. Obviously concerned, we all get there to the ER waiting room. My group of friends had already been waiting …

  19. The ER is bad, they made me set in the waiting room for 4 hours before giving me something for pain!!! I was suffering from pain in my leg and couldn’t set on that small freaking chair, I told the lady on the desk that I need to raise my leg it’s hurt me a lot , but she said ( sorry mam ) then I decided to lay down on the floor !!!!

  20. Everytime you call you get shuffled around till someone answers and say they cant help. Why have a busines if you cant help. Your whole company is about helping. Maybe should open a morgue

  21. The nurses in labor and delivery are very unprofessional, not caring, and treat patients as guinea pigs. I can’t say all the nurses are like this but my wife’s experience with the night shift nurses was horrible!

  22. The nursing staff in icu and the 5th floor are amazing..
    The doctors that are taking care of my mom are top notch ..
    I highly recommend this hospital for care needs thank you east Jefferson for yall hard work and making the patients feel comfortable

  23. Was in the ER and was treated with no compassion I was in pain . There wasn’t that many people there waiting but I was told they were very busy . The nurse on the floor made me walk to the back when I needed a wheel chair she very ugly to …

  24. I went in to the e.r. for severe stomach pain on the suggestion of a doctor that worked at this hospital. After ruling out the most basic causes of my pain in was told to go home. I then sought out another doctor and asked them what could …

  25. My family was there for ground breaking till last year when both died with weeks. Great staff. Many long term ,that matters. Every house keeing. All helpful and smiling. Glad ICU Has great hours.

  26. I’ve waited 4+ hours here and still didn’t get seen like I don’t matter to them. I watched people come in after me and walked out and still they never called me , that’s a shame the staff don’t care about their patients . they have no compassion, no sense of urgency , no nothing ! I’ll never come again!

  27. Cardio future patients be aware!!! The staff appears to be nice and friendly, but the reality is you will not be involved in your care. Your medicine might be changed, and Dr Rivera response will be that of a politician, when forced on …

  28. I brought my wife to the ER with a medical emergency, and we were treated in such a negligent and uncaring manner that can still neither make heads nor tails of the event. …

  29. Another awful trip at this place. I was in alot of pain doctor mong kept pushing where it hurts almost making me cry asking does this hurt. Also my blood pressure was 141/115 and they didnt care nor give me anything to help it. These people dont care about you. Go somewhere else!

  30. Apparently they starved my mother the whole day each day she was in the hospital until they realized that her blood level was so low that they had to give her a blood transfusion. Very unprofessional service too. Doctors couldn’t figure out …

  31. Very poor mask compliance. This pandemic is very dangerous for some of us. Masking should be an absolute requirement that is adhered to by all hospital staff!! No exceptions.

  32. a friend of mine has cancer returned. She had to be taken to hospital because lump has grown to point she had difficulty breathing. A doctor in ER was patient, caring and prayed with her. He explained the treatment she would receive.

  33. It is with great sorrow that I am writing this review, on November 4 my wife entered the emergency room at east Jefferson hospital suffering from severe nausea in her stomach, she was seen by a doctor Khalif, I found him to be borderline …

  34. The hospital and their staff are GREAT!!!!!!!!!! THATS WHO THE STARS ARE FOR…… Now on to the ER I had a broken arm it was wrapped and I was sent on to find an orthopedic Dr. Well I could not find a Dr to take my insurance in Jefferson …

  35. HORRIBLE!!!! Nurses and staff are rude and mostly incompetent. Only ended up at this place because I was on vacation in NOLA & the closer hospitals were too full so the ambo was directed there. Didn’t even see the doc for 8 hours after …

  36. EJ is excellent to young patients, they’ve been wonderful with me in the past, but to the elderly they are downright cruel!!! Both my grandmother AND grandfather have had nothing but poor quality of care, at best, from the nurses there. …

  37. Do not go to the ER. I laid in severe pain for the better part of 9 hours and find that highly negligent. Added to the fact that my cardiologist called ahead to let them know I was on my way in and he was doing a cath on me that afternoon …

  38. I had to get prepped for an up coming surgery. 1st A+ for X-rays I would give 5 stars for that. I wish I remembered names. If I ever go back I’ll take names.
    As for the phlebotomist, I give you no stars…. lazy!!! Both women!!! I waited …

  39. Professional service and a good facility. This is a large hospital that’s very busy; they serve a large group of J.P. residents. However, the main driving entrance can be dangerous. There are too many fast drivers that have only ” PARKING” on their minds.

  40. I had surgery here and it was a big nightmare. The nurse couldn’t get the IV started because I have small veins that seem to float and collapse. Of course I explained that during my Pre-op interview and when I got to the hospital. I wound …

  41. The independent doctors there are great, but the hospital services sucks. I was on a payment plan for a hospital bill that I had received 2 months prior. While paying on this bill, it was sent to a collections agency, who then sent it to a …

  42. Not a great clinical site… employees didn’t allow me to practice so I’m left not knowing if I know what I’m doing….. smh see you guys at a near by hospital 😐 …

  43. East Jefferson General Hospital not only saved my life, but made sure all my healthcare issues were addressed. They kept my spirits up even when I was at my lowest. So a big Thumbs Up and Thank You to the nurses, nursing assistants, nursing …

  44. I have had EJGH as the basis of my Healthcare since 1993 when I had Coronary Bypass Surgery. Since, Cardiac, primary care, Urologist have been EJGH based. At age 88, Why cannot I get a Covid Vaccination? Pri Care Doc registered Me. Phone Message is Call Back in March.

  45. Had an outpatient appt for an EKG and an xray. Asked for directions twice, still had a horrible time trying to find where I needed to be. Told me to go down to Canal Street and park in the second garage. Well, Canal street is now Heroes …

  46. I was seen in the Emergency department on Super Bowl Sunday, for a fall. I had X-rays and a CT scan and was home in 2 hours. In November I waited with my Mom for X-rays and a CT scan at Ochsner for over 5 hours. The staff was friendly and professional. Cubicle was not very private but that’s okay.

  47. EJ hospital went down. The Er department. The nurse and staffs was Unprofessional. The white nurse was talking about her personal business and using profanity. I over heard a patient complaining about waiting for 4 hours and she come there for shorten of breath and also had COVID… still waiting

  48. Considering the situation my wife had the best possible care!
    Excluding the head of ICU everyone was exceptional, professional and showed a great culture of caring! …

  49. To say we are dealing with COVID the waiting room in the emergency room is uncomfortably packed. Patients are standing to try an maintain social distancing. I’ve been in the waiting room awhile (an hour) and they haven’t called a name yet. …

  50. Went in because I was diagnosed with Covid, I was very dizzy and out of it. I went to triage and the nurse named Dina was checking my blood pressure ( I normally have lots of trouble with the automatic cuffs) anyways the cuff goes up to …

  51. I literally tell people not to send me to this hospital unless I’m dying. My credit took a severe hit because of this place. I had a payment plan in place, but their system didn’t register it and they sold my debt to a collection agency. …

  52. Went to the ER last night and left because after 4 hours I still was not seen. I asked someone and was told they see who is the sickest first. I understand that they have to triage but 4 hours is ridiculous. I had a very severe migraine, dizziness, and vomiting.

  53. Workers here have some weird racial/job hierarchy tension going on. I witnessed 2 african american healthcare workers rolling their eyes behind at a white nurse.. very unprofessional. I also called guest services, to ask if I could shadow …

  54. This hospital was designed for cars. The parking lot and the whole campus is dangerous to walk around with plenty of bad/fast drivers and I don’t know how someone in a wheelchair would get around. The layout of the buildings is also very …

  55. From the moment I walked in, until the moment we walked out, it was a poor experience. An epidural that didn’t take, nurses with little bedside manner, poor organization and minimal effort in everything that happened. I will change doctors …

  56. Please do not use this hospital if you are pregnant they are the worst there staff is not that friendly the Dr’s are never in clinc so appts are hard to come by if you miss one then you won’t be seen period .

  57. My family has been treated here for everything from pneumonia to orthopedic surgery. And, believe it or not, it has been just about flawless.
    I have a lot of trouble with walking and so I really appreciate the way the …

  58. So my dad gets picked up by East Jefferson ems. First they don’t say anything to us the cop was the one to tell us that he was going to be taken to East Jefferson Hospital and that his vitals were good. So he passes away and the only thing …

  59. Emergency Room is horrible experience. We have been waiting for 4 plus hours. Waited two hours to get a Cat Scan and Another two-three hours waiting on the results. Doctors cut you off when you are explaining and nurses are not polite. You …

  60. I went to E.J because I was involved in a carjacking. I tried to stop the guy from leaving with my vehicle and everything of mine in it. The thief tried running me down and it forced me to get on my hood, the their drove my car backwards …

  61. My boyfriend just went there for possible broken foot had a extremely rude nurse who literally screamed at him as well as no one wearing masks he took pictures of that.. and is currently wheeling himself back to his hospital room while on …

  62. Cannot get past to main elevators. No children allowed in and you are asked why you are there. Banded if approved past the tuff screeners who will call security if you aren’t cooperative enough. Geez LCMC get a grip, the plague of restrictions is the only thing contagious in your facility.

  63. Urgent care sent me to the emergency room since they couldn’t help me. I was seen right away. My doctor came up with a comprehensive plan to get to the bottom of my illness. My nurse was very warm and attentive, and made for as pleasant an experience as possible. I would recommend this ER.

  64. I know it has taken some time for me to write this review but here you go! East Jefferson is the absolutely the worst hospital to have a baby! I have had to deliver two baby here and to me it was one of the worst! The only reason I …

  65. Just wanted to update my previous review, and I really wish I could remember the name of the doctor that treated me so terribly. Turns out that because I’m a female, just about everything is anxiety. When in reality, I have a dysautonomic …

  66. I absolutely love my OB/GYN at EJ! I was scheduled for an induction but required an emergency C-section after hours of labor (It’s my 1st baby). The team of doctors and nurses that delivered and cared for me and my baby were incredible to …

  67. The phone line 0 to make an appointment is beyond disgusting. I waited over 30mins for an answer. Then I called back just to ask a quick question regarding my appointment. I waited over 30mins again. Then someone answered and hung up. I …

  68. Dr Hoerner at East Jefferson from my experience personally was great! Absolutely loved him; however, I did have to wait at the very least 1 entire hour no matter how early I was for an appointment. Every appointment at EJGH, I waited an …

  69. After standing in an emergency room for five hours (and not being offered a chair) I’m very sorry I brought my son to this establishment. We were told he would be admitted almost six hours ago and are still in the emergency department. …

  70. To Chairman of E.J. Why is it necessary to have person after person on 2nd floor who come in to have their personal information reed out in public to be confirmed.? I heard people say they came in a week ago only to repeat …

  71. I went two days ago with upper chest and left arm pain. My chest felt very tight like I worked out too hard, and my left shoulder felt like someone punched it. I started to get dizzy and zoned out at home, which was the reason I went. …

  72. Never coming here again….Dr says he’ll get me something for pain and he goes on lunch break……he comes in because i asked for dr. Comes in with an attitude like he doesn’twannabe here, an he say waiting on labs,…….labs wasn’t put …

  73. I was an outpatient patient at EJH on 7/7/22.
    I am a 76 year old general surgeon that has performed thousands of operations.
    Yesterday , believe it or not, was the first time in my life I under went …

  74. Well, it was never the best hospital…but damn, it’s definitely not good anymore at all…going into the ER the woman was rude and unfriendly when I simply asked to visit my relative in the ER. I understand it’s a tough job but it’s …

  75. We have known this hospital over a five-year span as patients. We had diagnostics done, routine annual care, as well as inpatient care, and we received exceptional care in all departments. The doctors and nurses were all unhurried, caring, …

  76. July 9, 2022, I went to East Jefferson Hospital because it was the closest hospital to me. I had a hard time finding the emergency room. And parking had to be paid for. I eventually found the emergency room. When I was place into a room the …

  77. The Staff and Doctors are outstanding. They caring and attentive to your needs. Entered with a emergency Thanksgiving eve and was taken care of swiftly and with genuine concern. Thanks EJGH

  78. Trust me when I tell you this. Some of the nurses there don’t care at all about their patients. Long story short: My mom called for the nurse in the middle of the night needing assistance to the bathroom- the nurse kept ignoring her call …

  79. No sense of urgency whatsoever from the ER doctors during an actual emergency. Go to Ochsner instead if you are having a heart attack. East Jefferson ER let my family member sit for 18 hours while having a heart attack, and wouldn’t do an …

  80. I had my son here last year and while the staff did their best in trying to figure out where everything was in the room to assist in my delivery (out of town nurses new to the hospital). The on call OB/GYN was wonderful (I had luckily seen …

  81. Terrible experience, doctor in the emergency room was rude and had no bed side manner whatsoever. My sister was brought in by ambulance with excruciating back pain. All he did was give her a shot for pain and a steroid shot. Did not do any …

  82. Staff member Laqueisha who works in the house keeping department was super helpful in helping me get a friend in a wheelchair and her service dog to the restroom. Even though she was on her break, she stopped to help through the entire …

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Location

4200 Houma Blvd, Metairie, LA 70006

East Jefferson General Hospital reviews