Emepa can be tricky when it comes to the usage of their usage of service. I decided that I want to try the company prepaid service which means that you pay as you go. If you don’t pay by 12pm on the prepaid service,they will cut your usage …
Worked with no credit with a affordable prepaid option, explaining everything perfectly and making sure I understood everything, even got discount cards for around town
You can buy chances to win a firearm here,however even if you are liscence to carry,dont bring it in with you. I find it a real inconvenience when you ride a motorcycle and cant lock your gun up while you pay your bill..
Possibly the worst customer service of any utility company in the united states. Does not care for customers, there issues, or helping them. Too bad there aren’t more options within the area. If you have the choice, never do business with this company.
Every time the power goes out it’s always an overnight ordeal! Slow response time and obviously don’t take care of preventative maintenance on their lines
Interested in affordable broadband internet service at a reasonable price that doesn’t go up every year. Thank you for your interest in developing this important service.
This company is the worst I have ever seen. They will not help for any reason due to their policies in place even for people who have medical issues and have to have the power for their health!! I really wish these companies would stop …
My sisters debit card was shut down due to a fraudulent charge in another state. She was unaware of this fact until this low life company called to tell her that her payment had declined. They would not take a payment using her account …
Please please train you staff in customer service. It takes very little effort to be nice. Today I called just to ask for an ETA on when service would be restored. It’s Easter and I just needed to figure out if I needed to change my plans. …
Hands down worst company ever to provide service of any kind. The most inconsiderate and rude staff that either has no idea what’s going on nor do they care to try and figure out your problem. First main issues I ever had was when I came in …
The customer service was amazing. I was accommodated as best as I could be and the conversation was so pleasant. With these stressful times, the service couldn’t have been any better. I was on my break and everything was handles promptly and with such courtesy. Thank you all so much for the wonderful and pleasurable experience. ❤
The customer service people are very very rude. And will lie to you in a second. I can’t stand emepa. But I do thank you hard workers thaget out in the weather. But them office people are very hateful
This utility company has the most rude inconsiderate people that I have ever encountered in my life. This company would definitely benefit with sending employees to customer service training classes. It may just be the company as a whole …
Pay that bill
Rude employees
Good service
company great
Awesome service
Paid my bill
Helpful
Paid
Good Customer Service
Will Work With You.
Good friendly helpful
They Are great
Very nice people.
Its a typical electric company.
Very polite employees
Had problems with machine not working
Getting taxes done through AARP.
Love the drive Tru convenience!
Very friendly service
In and out no problem
Clean has security pay your electric bill
Great service
Rude non understanding over priced
Great group of hard workers
I am interested in broadband service in my area!!!!
Solid power association with great people.
Seems like it was a new location. Easy parking and easy to find.
Always get the power up an running as quick as they can!
Rude employees but we have no choice of who to use
Awesome folks
Good ladies that work behind the counter
Great customer service and very helpful and welcoming. Very knowledgeable!
Great kiosk always works
they do a great job on restoring power
very good services and fast friendly people helping me
Bills but I love that you can prepay and no deposit Mississippi power get on board
To be honest the only reason I go there is to pay power bill
Very Awesome for there services for working the storm.
Horrible customer service only power company in town so they get away with being horrible
Called to report an outage. Friendly phone person.
Nice people,and they were concerned about my needs,and concerns!
I love their online bill pay and they have nice employees
Emepa lies when they say they care!
There’s no empathy towards hardships resulting from covid 19.
THEY ONLY CARE ABOUT MONEY
Great customer service and always friendly
Emepa can be tricky when it comes to the usage of their usage of service. I decided that I want to try the company prepaid service which means that you pay as you go. If you don’t pay by 12pm on the prepaid service,they will cut your usage …
Worked with no credit with a affordable prepaid option, explaining everything perfectly and making sure I understood everything, even got discount cards for around town
Always friendly service. Helpful with questions and concerns.
You can buy chances to win a firearm here,however even if you are liscence to carry,dont bring it in with you. I find it a real inconvenience when you ride a motorcycle and cant lock your gun up while you pay your bill..
Possibly the worst customer service of any utility company in the united states. Does not care for customers, there issues, or helping them. Too bad there aren’t more options within the area. If you have the choice, never do business with this company.
Every time the power goes out it’s always an overnight ordeal! Slow response time and obviously don’t take care of preventative maintenance on their lines
Interested in affordable broadband internet service at a reasonable price that doesn’t go up every year. Thank you for your interest in developing this important service.
This company is the worst I have ever seen. They will not help for any reason due to their policies in place even for people who have medical issues and have to have the power for their health!! I really wish these companies would stop …
Great atmosphere and I look to use EMEPA from now on. Great Association and there on the job
Customer service is impeccable. They make it a breeze to do business with them. Problems are resolved quickly.
My sisters debit card was shut down due to a fraudulent charge in another state. She was unaware of this fact until this low life company called to tell her that her payment had declined. They would not take a payment using her account …
An exceptional electric utility. Two very different electric power suppliers. Strong management and terrific staff.
Please please train you staff in customer service. It takes very little effort to be nice. Today I called just to ask for an ETA on when service would be restored. It’s Easter and I just needed to figure out if I needed to change my plans. …
Hands down worst company ever to provide service of any kind. The most inconsiderate and rude staff that either has no idea what’s going on nor do they care to try and figure out your problem. First main issues I ever had was when I came in …
The customer service was amazing. I was accommodated as best as I could be and the conversation was so pleasant. With these stressful times, the service couldn’t have been any better. I was on my break and everything was handles promptly and with such courtesy. Thank you all so much for the wonderful and pleasurable experience. ❤
The customer service people are very very rude. And will lie to you in a second. I can’t stand emepa. But I do thank you hard workers thaget out in the weather. But them office people are very hateful
This utility company has the most rude inconsiderate people that I have ever encountered in my life. This company would definitely benefit with sending employees to customer service training classes. It may just be the company as a whole …
Honestly the worst WiFi company to deal with. Dixie Electric is light years ahead of them on customer service. …