This is by far the worst utilities company I have ever worked with. The women who deals with users is extremely rude and blatantly so. I have seen on numerous occasions employees of this company lounging around on times that are clearly not …
Absolutely agree with the other reviews about rudeness of the staffs working for the company. Additionally, the water price is very expensive. I have lived in 4 other states, my average monthly water bill was less than half price of what I’m paying for this company, East Monroe. I am by myself but paying more!!!
If I could give them a zero I would. There are staff in the office as well as in the field who are just rude and don’t seem to care how badly they speak to people. I have been in to pay the bill and they act like I’m just bothering them …
I’ve never had a problem with the folks who answer the phone. Even in the middle of a broken water main emergency, they were courteous.
This is by far the worst utilities company I have ever worked with. The women who deals with users is extremely rude and blatantly so. I have seen on numerous occasions employees of this company lounging around on times that are clearly not …
Absolutely agree with the other reviews about rudeness of the staffs working for the company. Additionally, the water price is very expensive. I have lived in 4 other states, my average monthly water bill was less than half price of what I’m paying for this company, East Monroe. I am by myself but paying more!!!
If I could give them a zero I would. There are staff in the office as well as in the field who are just rude and don’t seem to care how badly they speak to people. I have been in to pay the bill and they act like I’m just bothering them …