East Valley Gastroenterology & Hepatology Associates Reviews ( 123 )
Got to my appt ahead of time, front office person, very nice and professional. Saw the NP ahead of my schedule time. She was very thorough. Went out to see scheduler, she was very nice and professional also. One of my pet peeves however; …
Associates were patient and efficient. Lyn was knowledgeable and took time to answer questions, listen to me and thoroughly explain procedures. I highly recommend East Valley.
Do not go here. I’ve filed a formal complaint with the Arizona Board of Health. The entire from office staff is unprofessional, rude, condescending, arrogant, and uninformed.
Waiting time is too long, I had an appointment at 8:30, reached at 8:15 for paperwork, I saw the doctor at 9:10, it appeared that they moved my appointment to 9 without my knowledge.
I had to have paper work for sole payer VA Administration before meeting with Dr Koshla
I was billed $220 for consult Jennifer in Billing said ignore Today I get a bill …
Worst place ever, office staff sucks. Only after your money and tell you one price then change the day of appointment. Then send you bills for other than the original price. Do not go here
Called to make an appointment at 4:20pm but the answering machine says they close at 4:30pm. So what are the real hours? Do the close at 4:30pm or before 4:30pm?
Came in in severe pain. Scheduled procedure of endo/colon. diagnosis of diverticulitis and inflammation from what???..no idea. Send you on out the door with nothing, not even antibiotics, even though diagnosed with something very painful. WILL NEVER GO BACK. VERY UNSYMPATHETIC AND DON’T CARE. ALL ABOUT THE $$$
They ran 20k in tests. Then the dr. Left the country for a month leaving me unable to get results. I need an FLA paper filled out for work which I was told dr. Singh does not do them.
Horrible place. I live in phx and had to drive all the way out there just to find out that they don’t take my insurance. I took half a day off of work to make my appointment.receptionist didn’t even care all she said was that they couldn’t …
Not possible to give NEGATIVE *10* stars!! I have not been seen yet and already distrust-incompetent!!! They call me after they receive my doctors referral-were unaware of who they were calling for. STUPID!
This office staff is the worst I have ever seen in the medical industry starting with the office manager. The doctor’s are great but are not supported by the staff. save your self some time and go someplace else.
Kind – Considerate – Willing to help me. I found the office very cooperative – Dr. P was great – eased my concerns – suggest tests and got the job done.
Such a horrible place. I would never recommend anyone to go here. They are most definitely out for your money. The one doctor I seen basically spoke to me for about 3 minutes, and later telling me I needed to pay $1500.00 out of pocket before I could get any kind of medical treatment. He ran no tests, he basically did nothing.
I arrived early at 1:30 for appointment that was scheduled for 2:15. I waited awhile to even get my paperwork because they got backed up just having people sign in. I had to go up and ask for my paperwork because they forgot to give me it. …
i have been taking my father here for a year now and he is seen by Dr. Castillo, we have not been given a diagnosis, or explination or even a good treatment plan. We always have to wait 30 to 45 min, sometimes more because she is always …
I went to Dr. Emma Janet Castillo. She spent about two minutes with me in front of her computer. Her only answer to my medical questions was that I needed an endoscopy. I had a huge medical bill at the end (even with a great insurance plan) for her saying a few short words. Staff was also very unpleasant
what in the name of HIPAA… for starters. front desk asked you what meds your taking when you sign in with lobby full of people . 2)then they do your vitals in the hall after your name gets called/ which is okay if you dont read them out …
Great experience with Dr. Singh! I was very nervous and he patiently listened to my concerns and answered my questions. I also like that the endo office is very close to where I had my appointment. I would absolutely come here again.
I couldn’t be more disappointed with the medical treatment I received at East Valley. Dr. Davis recommended (right off the bat) an invasive procedure without discussing alternative treatment options. After seeing the procedure results, he …
Dr. Singh is the head of this group and is an awful doctor. I saw Dr. Burgess while in the ER and they told me I should follow up with him at East Valley Gastro. When contacting Easy Valley Gastro, they told me Dr. Burgess only does …
Start to finish Dr. Singh is a robot; not there to assist, only to take your money and placate you with some “guess” as to what he thinks your problem could be, even after your get a procedure done. Unless your insurance demands you go to …
Excellent and professional bedside service. From beginning to end, the staff was extremely knowledgeable and friendly. I felt comfortable throughout the whole process of my visit and procedure. Dr. Levy and his staff have great bedside manner and are extremely competent.
I tried calling to make an appointment – several times on Monday and starting out on Tuesday morning. Put on hold each time because they were “busy” with someone else. Is this legit? or just more management? I am hoping someone in charge …
Zero stars would be more like it. Didn’t even get to see the doctor. The office staff cancelled my appointment and never told me. The receptionist told me to call again and make a new appointment. Why couldn’t she do it herself is one thing, another is the lack of communication and professionalism in this office is horrible!
After reading the reviews, I was worried about my appointment. However, I didn’t have a bad experience at all. I found the entire staff professional and efficient. Dr Levy was patient and informative.
Haven’t yet been but I’m not looking forward to going so far when the initial phone call was so troublesome and unprofessional. The man who answered the phone asked questions I already answered one sentences before frequently, and didn’t …
Will not be returning EVER! Dr. didn’t even put in my file that they would check my CT scans from before and compare them to the ones I had in the hospital. So after 3 weeks of no communication I called. His assistant had NO clue what I …
I appreciated the medical treatment from my doctor, Gregory Nguyenduc. He was pleasant and helpful. But this medical office is terribly mismanaged. I paid a co-payment of $50 on June 28 and it should have not been collected since my …
Last appointment was booked so far out, I talked with my primary Dr who got me into Mayo sooner I called and cancelled my appointment and had to cancel an appt in 2016 due to a death in the family. Now I have been trying to make an …
Arrived at 9:30 for 10:15 appointment. Filled out remaining papers for a very professional staff. Other than the Wendy Williams show being on the television and one very impatient older women in the waiting room, standard atmosphere. Met …
Today I had a procedure with Dr. Lowe. Him and all team members did a great job.everyone was friendly and did excellent work. I want to say thank you to all. October 20, 2017. I recommend this Doctor if you need upper and lower endoscopy procedures.
My husband went to Dr.Singh several years back and we had a terrible experience. We went in 3 times (paying a copay) for an appointment to follow up on results. Each time we went (and paid the co pay) they did not have the results and we …
I was scheduled for a upper GI scope and colonoscopy. When I arrived for my appointment I was told to pay $1800 up front before they would proceed. Nowhere in the paperwork prior to the appointment was this charge mentioned anywhere. So …
I had an appointment on the 7th of this month with Dr. Panossian and he was awesome! I’m a new patient and he took the time to really listen to me. I met his assistant who takes care of all his appointments and surgical stuff. She was …
I honestly can’t say enough good things about EVG. I have seen them for over 15 years now and each time they have shown nothing but total care and concern for my well-being. Having colon cancer in my immediate family I have to get a …
I have found that Dr. Lowe, himself is very nice. However, the staff over schedules the Doctor. Not only is the office in efficient but I was scheduled for a procedure and they over booked the Doctor for procedures….after being NPO until …
Please go anywhere else. Dr. Singh had me come back in for 3-4 follow up appointments and wouldn’t tell me why, even during the appointment. I thought they were scamming for insurance money so I stopped coming back in for pointless …
I don’t know what to say. I don’t like writing bad reviews but I have to here. I like Dr. Castillo. But I have been waiting since March to get procedures done and scans. I was told it was an insurance issue but when I called my …
The doctor I saw at this practice isn’t listed on their website which is interesting because he was the first part of my terrible experience trying to receive care from Easy Valley Gastroenterology. I would call to get a name to add to this …
The Staff is great, very friendly and the Nurse Practitioner was absolutely awesome, treated me with respect but it is only obvious that office is structured around getting paid first and patient health care last. Who ever owns that office …
I’ve been trying to schedule an appointment since March they keep saying they don’t have my referral my doctors have sent it 10 times they have my referral you can’t get through to anyone here you can’t make an appointment I can’t even imagine what the service is like
I have had a very complicated case and was referred to easy valley gastro by my primary care. I worked with Dr. Levy. It was hard to get appointments, but keep in mind they stay busy, not really their fault, and when I couldn’t meet with …
This was a quick and painless procedure. The prep was a bit rough, but my experience withDr. Levy and staff was great. ALL of the nurses/staff I was with (Annie, Kim, Brenda, Trish) were excellent. Highly recommend this office.
I have never left a review on google, but after this horrible experience I had no choice. I have filled a complaint with the Arizona Department of Health. The Dr. was very nice and gave me meds on the first visit that provided temporary …
This office started out well a few years ago, but has steadily declined in the overall customer service and physician that took over when my physician left the practice. They send final notices for little bills, without ever sending any …
Arrived at my appointment 30 prior to ensure there were no delays. My paperwork was completed but upon arrival I was told the paperwork online was not correct. This is my first visit but the 2nd attempt, my prior appointment was rescheduled …
Looks like I should have read reviews first. The office staff was nice however, the Dr. Was awful. As I see below he talked over me, didn’t listen, down played and belittled me and my symptoms. He told me I’m fine through a telemed …
Very poor customer service. No one gave me information for my appointment and the girl who booked me was rude and didn’t listen/kept making me repeat myself and had entered the wrong phone number when scheduling me. I called back telling …
Zero Stars! Website states promptly see patients with appointments. That is false advertisement! I waited over an hour past my appointment and finally cancelled it myself. No one apologized or cared. Patients are scheduled in 15 min blocks …
Some of the worst medical care I have ever seen. Doctor constantly interrupted and wouldn’t listen to my concerns. I had GI issues for months and the doctor was very condescending and tried to tell me to try XYZ(that I have already tried …
I went to this practice for many years. In the spring, I called to make an appointment with my dr and was told “He doesn’t work here anymore “. Then silence. So I prompted the receptionist to make me an appointment with another dr in their …
I was amazed how good and fast my endoscopy went very well.i didnt wake up sic i was very ready to get back to operating again was treated absolutly perfect..
Dealing with this place is like dealing with a 3rd world country medical system. Customer service has no place with these guys. Good luck trying to get a hold of them. They are either excellent, and everyone needs them or very chip to spend …
I have had more terrible experiences with this office in the 6 months I have visited, than with all of the doctor visits in my entire life. I would rather eat glass than ever experience the people in this office again. Every time you call, …
Mostly due to office issues, partly due to Covid-19 delays, I have been delayed going on 2yrs getting in for needed colonoscopy. The GI office says THEY are not getting repeatedly sent: specialist approvals to proceed then. Told I have …
NP Lyn Nhoung was great 👍 Made me very comfortable relieving my anxiety about a sensitive subject 🤣 Very thorough explaining my condition and what to do to treat it👍 …
My relationship with the doctors and personnel at EVG providing medical help and healing for me over the last several years has been excellent… including their consulting to seek other medical advice when needed for safety.
I am totally frustrated with this practice. Many years ago, I wanted to see a different doctor in the practice and they would not let me as I had already seen a doctor there. One that I didn’t choose but had the soonest availability. Now …
I have been trying to work with this company since January 2022. Started off good but as soon as I had a procedure done they ghosted me. I called 2-3x per day for at least 6 weeks to get the results. They only called when they realized …
Unable to get a response from providers MA, I leave voicemail send emails and she does not respond. I had to contact insurance and medication manufacturer and let office know I did this just to get an appointment. I am 5 weeks into 8 week …
I have a very high regard for EVG, in most part due to Dr.Gregory Nguyenduc, who saw me through a life threatening disease(hep c), starting at a time when there was no safe, sure cure until the time the current one became affordable for …
I always have a great experience at East Valley Gastroenterology. The staff is very friendly and courteous and my doctor is very friendly, professional and knowledgeable. They make me feel very comfortable and cared for. I have a lot of confidence in them
Had a precedure done back in March, just now finding out that my insurance isn’t going to pay even though the front I was told it would. I was never given any out of pocket costs. 7 months now and surprise. I now have a large bill not being …
I wish I would have read reviews before scheduling….only so many places that accept my insurance. I’ve been dealing with abdominal pain, nausea and vomiting since May. Had upper and lower GI, CT scans and an ultrasound. Dr. Burgess said “I …
I had never met Dr Lynn in person but was so very impressed to hear how well she knew of my history. I loved that she wants to find what is happening with my health. The staff at the ER found nothing but I continue to have issues with my health. I would recommend hee to anyone.
Got to my appt ahead of time, front office person, very nice and professional. Saw the NP ahead of my schedule time. She was very thorough. Went out to see scheduler, she was very nice and professional also. One of my pet peeves however; …
Great service. Friendly stuff. Knowledge personal
Most friendly staff I’ve ever experienced at Dr office
Associates were patient and efficient. Lyn was knowledgeable and took time to answer questions, listen to me and thoroughly explain procedures. I highly recommend East Valley.
Joke for a doctors office.
Love dr castillo
Professional and timely
Very helpful staff and great doctors!
met with Dr Kholsa, staff was amazing and cared. Highly recommended
Love this place. They take care of my whole family. Great people. Thank you guys for all you do for us.
Great medical staff, but they need to buy a decent blood pressure cup! Kills my fat arm
Great staff and service!
VERY VERY BAD customer service, very rude hang out the phone 3 times when i am talking ,I strongly recommend don’t come to here , horrible experience.
On time, very caring people.
Do not go here. I’ve filed a formal complaint with the Arizona Board of Health. The entire from office staff is unprofessional, rude, condescending, arrogant, and uninformed.
DONT GO HERE!! WILL BE THE WORST MISTAKE RUDE OFFICE STAFF THAT DON’T KNOW WHAT THEY ARE DOING!!!!! This office staff is the worst
We wait to be see appt was 10:15 , got here at 10. It 11 am we still waiting, dad can’t see , legs are hurting and I asked to take him in but nothing.
Dr. Nguyenduc is a fantastic Dr. Happy to have found this practice and Dr. Overall a great experience. Highly recommend!!
Waiting time is too long, I had an appointment at 8:30, reached at 8:15 for paperwork, I saw the doctor at 9:10, it appeared that they moved my appointment to 9 without my knowledge.
I won’t go back. They only care about quick solutions and they didn’t help me at all.
I had to have paper work for sole payer VA Administration before meeting with Dr Koshla
I was billed $220 for consult Jennifer in Billing said ignore Today I get a bill …
Worst place ever, office staff sucks. Only after your money and tell you one price then change the day of appointment. Then send you bills for other than the original price. Do not go here
My experience was great. Dr Levy took care of me. All of the staff was great too. Would recommend.
Prompt. Dignified
Very nice and thorough, as usual.
agree with everything that has been said about Dr Singh. stay away from him. we have always had a good experience with Dr Khosla.
Called to make an appointment at 4:20pm but the answering machine says they close at 4:30pm. So what are the real hours? Do the close at 4:30pm or before 4:30pm?
Everyone in the office was helpful and nice
Came in in severe pain. Scheduled procedure of endo/colon. diagnosis of diverticulitis and inflammation from what???..no idea. Send you on out the door with nothing, not even antibiotics, even though diagnosed with something very painful. WILL NEVER GO BACK. VERY UNSYMPATHETIC AND DON’T CARE. ALL ABOUT THE $$$
Super friendly doctor
They ran 20k in tests. Then the dr. Left the country for a month leaving me unable to get results. I need an FLA paper filled out for work which I was told dr. Singh does not do them.
Extremely professional and experienced staff.
Horrible place. I live in phx and had to drive all the way out there just to find out that they don’t take my insurance. I took half a day off of work to make my appointment.receptionist didn’t even care all she said was that they couldn’t …
Not possible to give NEGATIVE *10* stars!! I have not been seen yet and already distrust-incompetent!!! They call me after they receive my doctors referral-were unaware of who they were calling for. STUPID!
Nice, professional! Enjoyed the visit
The office and PA that I visited with was helpful and kind!
This office staff is the worst I have ever seen in the medical industry starting with the office manager. The doctor’s are great but are not supported by the staff. save your self some time and go someplace else.
Easy getting an appointment and great service.
Very polite and professional from front desk to provider.
Please, no. EVERYONE is asking all patients, clients, customers for surveys! I’m finished with all that!
Everyone’s friendly and nice as well as professional.
Kind – Considerate – Willing to help me. I found the office very cooperative – Dr. P was great – eased my concerns – suggest tests and got the job done.
It was awesome love the customer service thanks and have a great weekend
Such a horrible place. I would never recommend anyone to go here. They are most definitely out for your money. The one doctor I seen basically spoke to me for about 3 minutes, and later telling me I needed to pay $1500.00 out of pocket before I could get any kind of medical treatment. He ran no tests, he basically did nothing.
I arrived early at 1:30 for appointment that was scheduled for 2:15. I waited awhile to even get my paperwork because they got backed up just having people sign in. I had to go up and ask for my paperwork because they forgot to give me it. …
i have been taking my father here for a year now and he is seen by Dr. Castillo, we have not been given a diagnosis, or explination or even a good treatment plan. We always have to wait 30 to 45 min, sometimes more because she is always …
Took their time explain the process and expection
I went to Dr. Emma Janet Castillo. She spent about two minutes with me in front of her computer. Her only answer to my medical questions was that I needed an endoscopy. I had a huge medical bill at the end (even with a great insurance plan) for her saying a few short words. Staff was also very unpleasant
what in the name of HIPAA… for starters. front desk asked you what meds your taking when you sign in with lobby full of people . 2)then they do your vitals in the hall after your name gets called/ which is okay if you dont read them out …
Great experience with Dr. Singh! I was very nervous and he patiently listened to my concerns and answered my questions. I also like that the endo office is very close to where I had my appointment. I would absolutely come here again.
Dr Levy, listen she listen and was sympathetic to my symptoms.
Your PA was patient and kind; not to mention very thorough.
I couldn’t be more disappointed with the medical treatment I received at East Valley. Dr. Davis recommended (right off the bat) an invasive procedure without discussing alternative treatment options. After seeing the procedure results, he …
NP Lyn listened to my issues and was concerned. Very professional and helpful!
Very knowledgeable caring staff.
Answers all questions in detail.
Great experience.
Video appointment with PA. She was kind, knowledgeable and helpful.
Dr. Singh is the head of this group and is an awful doctor. I saw Dr. Burgess while in the ER and they told me I should follow up with him at East Valley Gastro. When contacting Easy Valley Gastro, they told me Dr. Burgess only does …
Very good experience. Great customer service.
Start to finish Dr. Singh is a robot; not there to assist, only to take your money and placate you with some “guess” as to what he thinks your problem could be, even after your get a procedure done. Unless your insurance demands you go to …
Excellent and professional bedside service. From beginning to end, the staff was extremely knowledgeable and friendly. I felt comfortable throughout the whole process of my visit and procedure. Dr. Levy and his staff have great bedside manner and are extremely competent.
I tried calling to make an appointment – several times on Monday and starting out on Tuesday morning. Put on hold each time because they were “busy” with someone else. Is this legit? or just more management? I am hoping someone in charge …
Zero stars would be more like it. Didn’t even get to see the doctor. The office staff cancelled my appointment and never told me. The receptionist told me to call again and make a new appointment. Why couldn’t she do it herself is one thing, another is the lack of communication and professionalism in this office is horrible!
After reading the reviews, I was worried about my appointment. However, I didn’t have a bad experience at all. I found the entire staff professional and efficient. Dr Levy was patient and informative.
Haven’t yet been but I’m not looking forward to going so far when the initial phone call was so troublesome and unprofessional. The man who answered the phone asked questions I already answered one sentences before frequently, and didn’t …
Will not be returning EVER! Dr. didn’t even put in my file that they would check my CT scans from before and compare them to the ones I had in the hospital. So after 3 weeks of no communication I called. His assistant had NO clue what I …
I appreciated the medical treatment from my doctor, Gregory Nguyenduc. He was pleasant and helpful. But this medical office is terribly mismanaged. I paid a co-payment of $50 on June 28 and it should have not been collected since my …
Last appointment was booked so far out, I talked with my primary Dr who got me into Mayo sooner I called and cancelled my appointment and had to cancel an appt in 2016 due to a death in the family. Now I have been trying to make an …
Arrived at 9:30 for 10:15 appointment. Filled out remaining papers for a very professional staff. Other than the Wendy Williams show being on the television and one very impatient older women in the waiting room, standard atmosphere. Met …
Today I had a procedure with Dr. Lowe. Him and all team members did a great job.everyone was friendly and did excellent work. I want to say thank you to all. October 20, 2017. I recommend this Doctor if you need upper and lower endoscopy procedures.
My husband went to Dr.Singh several years back and we had a terrible experience. We went in 3 times (paying a copay) for an appointment to follow up on results. Each time we went (and paid the co pay) they did not have the results and we …
I was scheduled for a upper GI scope and colonoscopy. When I arrived for my appointment I was told to pay $1800 up front before they would proceed. Nowhere in the paperwork prior to the appointment was this charge mentioned anywhere. So …
I had an appointment on the 7th of this month with Dr. Panossian and he was awesome! I’m a new patient and he took the time to really listen to me. I met his assistant who takes care of all his appointments and surgical stuff. She was …
I honestly can’t say enough good things about EVG. I have seen them for over 15 years now and each time they have shown nothing but total care and concern for my well-being. Having colon cancer in my immediate family I have to get a …
Nurse practitioner was great! Took time to explain and listen.
Honestly I am not their patient yet. But I had a bad experience when I tried to make an appointment. …
I have found that Dr. Lowe, himself is very nice. However, the staff over schedules the Doctor. Not only is the office in efficient but I was scheduled for a procedure and they over booked the Doctor for procedures….after being NPO until …
Please go anywhere else. Dr. Singh had me come back in for 3-4 follow up appointments and wouldn’t tell me why, even during the appointment. I thought they were scamming for insurance money so I stopped coming back in for pointless …
I don’t know what to say. I don’t like writing bad reviews but I have to here. I like Dr. Castillo. But I have been waiting since March to get procedures done and scans. I was told it was an insurance issue but when I called my …
Everyone knowledgeable helpful understanding pleasurable would recommend my doctor
The doctor I saw at this practice isn’t listed on their website which is interesting because he was the first part of my terrible experience trying to receive care from Easy Valley Gastroenterology. I would call to get a name to add to this …
The Staff is great, very friendly and the Nurse Practitioner was absolutely awesome, treated me with respect but it is only obvious that office is structured around getting paid first and patient health care last. Who ever owns that office …
I’ve been trying to schedule an appointment since March they keep saying they don’t have my referral my doctors have sent it 10 times they have my referral you can’t get through to anyone here you can’t make an appointment I can’t even imagine what the service is like
I was very Happy with my visit even though I have to many health issues
I have had a very complicated case and was referred to easy valley gastro by my primary care. I worked with Dr. Levy. It was hard to get appointments, but keep in mind they stay busy, not really their fault, and when I couldn’t meet with …
If I could give this place zero stars, I would. The only pleasant part of my visit was the friendly receptionist. …
Easy with telemed calls. Unless u hv to see for testing etc telemed is way to go
This was a quick and painless procedure. The prep was a bit rough, but my experience withDr. Levy and staff was great. ALL of the nurses/staff I was with (Annie, Kim, Brenda, Trish) were excellent. Highly recommend this office.
I have never left a review on google, but after this horrible experience I had no choice. I have filled a complaint with the Arizona Department of Health. The Dr. was very nice and gave me meds on the first visit that provided temporary …
This office started out well a few years ago, but has steadily declined in the overall customer service and physician that took over when my physician left the practice. They send final notices for little bills, without ever sending any …
Arrived at my appointment 30 prior to ensure there were no delays. My paperwork was completed but upon arrival I was told the paperwork online was not correct. This is my first visit but the 2nd attempt, my prior appointment was rescheduled …
Had a wonderful experience with the Dr and Staff. I must admit during my first visit/consult I had to wait quite a bit after my appointment time . …
Looks like I should have read reviews first. The office staff was nice however, the Dr. Was awful. As I see below he talked over me, didn’t listen, down played and belittled me and my symptoms. He told me I’m fine through a telemed …
Very poor customer service. No one gave me information for my appointment and the girl who booked me was rude and didn’t listen/kept making me repeat myself and had entered the wrong phone number when scheduling me. I called back telling …
Zero Stars! Website states promptly see patients with appointments. That is false advertisement! I waited over an hour past my appointment and finally cancelled it myself. No one apologized or cared. Patients are scheduled in 15 min blocks …
Consultation very informative. It gave me a good understanding of my issue and a pathway to defeating it.
All of my experiences for several years With Dr Singh have been great
Some of the worst medical care I have ever seen. Doctor constantly interrupted and wouldn’t listen to my concerns. I had GI issues for months and the doctor was very condescending and tried to tell me to try XYZ(that I have already tried …
I had a great experience at East Valley Gastroenterology! The staff is extremely helpful, friendly and professional!
My appt was on time…very through
and informative…I look forward to continuing my diagnosis
I went to this practice for many years. In the spring, I called to make an appointment with my dr and was told “He doesn’t work here anymore “. Then silence. So I prompted the receptionist to make me an appointment with another dr in their …
The level of empathy, understanding, and interpersonal communication is outstanding. Best medical encounters I have ever had.
I was amazed how good and fast my endoscopy went very well.i didnt wake up sic i was very ready to get back to operating again was treated absolutly perfect..
Excellent experience. NP LYN was very through and explained everything. They even came out and apologized because they were running behind. …
I have been going to Dr. Levy for years. I have great faith in him that he always give me excellant care.
Dealing with this place is like dealing with a 3rd world country medical system. Customer service has no place with these guys. Good luck trying to get a hold of them. They are either excellent, and everyone needs them or very chip to spend …
Love Doctor Lyn even though it was my first time visiting with her. Love her enthusiasm
Every visit has been amazing. I feel like I’m finally being heard and they are truly trying to help me!
Met with Dr Levy’s medical assistant Lynn she was amazing.
I have had more terrible experiences with this office in the 6 months I have visited, than with all of the doctor visits in my entire life. I would rather eat glass than ever experience the people in this office again. Every time you call, …
Mostly due to office issues, partly due to Covid-19 delays, I have been delayed going on 2yrs getting in for needed colonoscopy. The GI office says THEY are not getting repeatedly sent: specialist approvals to proceed then. Told I have …
NP Lyn Nhoung was great 👍 Made me very comfortable relieving my anxiety about a sensitive subject 🤣 Very thorough explaining my condition and what to do to treat it👍 …
Technicians were great. They try to make you feel as comfortable as possible. Wait times tend to be too long.
My relationship with the doctors and personnel at EVG providing medical help and healing for me over the last several years has been excellent… including their consulting to seek other medical advice when needed for safety.
Lyn Nhoung was very friendly and caring during my consultation. I will be seeing her again for sure!
I am totally frustrated with this practice. Many years ago, I wanted to see a different doctor in the practice and they would not let me as I had already seen a doctor there. One that I didn’t choose but had the soonest availability. Now …
I have been trying to work with this company since January 2022. Started off good but as soon as I had a procedure done they ghosted me. I called 2-3x per day for at least 6 weeks to get the results. They only called when they realized …
My appointment was with PA Lyn Huong (sp?) She was great-very personable and gave me lots of helpful information. Kudos to her!
Unable to get a response from providers MA, I leave voicemail send emails and she does not respond. I had to contact insurance and medication manufacturer and let office know I did this just to get an appointment. I am 5 weeks into 8 week …
I have a very high regard for EVG, in most part due to Dr.Gregory Nguyenduc, who saw me through a life threatening disease(hep c), starting at a time when there was no safe, sure cure until the time the current one became affordable for …
I always have a great experience at East Valley Gastroenterology. The staff is very friendly and courteous and my doctor is very friendly, professional and knowledgeable. They make me feel very comfortable and cared for. I have a lot of confidence in them
Had a precedure done back in March, just now finding out that my insurance isn’t going to pay even though the front I was told it would. I was never given any out of pocket costs. 7 months now and surprise. I now have a large bill not being …
I wish I would have read reviews before scheduling….only so many places that accept my insurance. I’ve been dealing with abdominal pain, nausea and vomiting since May. Had upper and lower GI, CT scans and an ultrasound. Dr. Burgess said “I …
I had never met Dr Lynn in person but was so very impressed to hear how well she knew of my history. I loved that she wants to find what is happening with my health. The staff at the ER found nothing but I continue to have issues with my health. I would recommend hee to anyone.