(Translated by Google) Chinese in the largest bank in the United States, used to be a time-space house, and then it was very lively. They often came to collect money. Mom liked to be in the lobby, where she was an old woman. 20180905 …
Don’t have an account with this bank however, I just drove past it and saw multiple signs saying “return my money $127,000”. So obviously they’re not that great, I stand with the man wanting his money back.
Usually no wait, and tellers are ready to help. The few times that I’ve had to wait, the employees were professional and always apologized for making me wait and thanking me for my patience. Other branches may not even acknowledge you, but the team here is trained well in customer service.
Alex Islas, is not the loan officer that is working on the loan, he called me and his trying to help.
I hope the bank will do better and I will change my review.
Parking is a pain, but now I meter for quick runs into the branch. I found out that they do validate if you park in underground entering on Union. East West has a solid reputation about being thorough. This branch has low traffic and all the staff are very helpful.
I had a major wire scam through this bank. They allowed an account to be set up by persons who, would have had to show fraudulent identification. They allowed these people to withdraw our money ($66,500) without questioning their validity.
The customer service here is outstanding! Truly unlike anything I’ve experienced anywhere else (not just at other banks, but other places of business in general). I don’t even know if I can fully explain the difference, it’s just got that je ne sais quoi the French are always going on about.
(Translated by Google) Chinese in the largest bank in the United States, used to be a time-space house, and then it was very lively. They often came to collect money. Mom liked to be in the lobby, where she was an old woman. 20180905 …
Don’t have an account with this bank however, I just drove past it and saw multiple signs saying “return my money $127,000”. So obviously they’re not that great, I stand with the man wanting his money back.
Usually no wait, and tellers are ready to help. The few times that I’ve had to wait, the employees were professional and always apologized for making me wait and thanking me for my patience. Other branches may not even acknowledge you, but the team here is trained well in customer service.
They validate if you park underground which is nice.
Alex Islas, is not the loan officer that is working on the loan, he called me and his trying to help.
I hope the bank will do better and I will change my review.
Never see too many people when I have to go in – which means I never end up having to wait more than a few minutes to speak with a teller.
Parking is a pain, but now I meter for quick runs into the branch. I found out that they do validate if you park in underground entering on Union. East West has a solid reputation about being thorough. This branch has low traffic and all the staff are very helpful.
Nice location, friendly people, good customer service, and a few added perks for banking with them. Recommended!
I had a major wire scam through this bank. They allowed an account to be set up by persons who, would have had to show fraudulent identification. They allowed these people to withdraw our money ($66,500) without questioning their validity.
The customer service here is outstanding! Truly unlike anything I’ve experienced anywhere else (not just at other banks, but other places of business in general). I don’t even know if I can fully explain the difference, it’s just got that je ne sais quoi the French are always going on about.