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Eastern Idaho Regional Medical Center Reviews ( 250 )
The nurses and Doctor Vega were amazing. They made sure I was okay and took care of me when I had pneumonia and there was some concern that I had covid at the beginning of the pandemic. My first stay was great and we had no issues with …
The ER nurse Tony Oliver was simply fantastic and had amazing customer service skills. The ER PA Brent Leavitt listened and was quick thinking. The ER physician was compassionate and wonderful even despite the fact that he had several …
They still only allow one visitor for your loved ones entire stay. My dad had a stroke and no one can visit him but my mother and she’s 82 and has a difficult time making decisions without family. This is a mean and unfair policy and needs …
Really, the only saving grace is the maternity ward.
The ER is almost always subpar. I took my daughter here for SERIOUS concerns and they took us back, the doctor told me I should call police or cps (CPS hasn’t …
the staff and people at the medical center were so friendly and nice which made you feel right at home. My experience overall was not a pleasant one. I could have no food or water 8 hours before the test and I had to get there early to …
All the nurses and technicians were quick, skilled and treated me very special. The anesthesiologist was excellent and Dr Perez is fantastic. All went well. I am extremely happy.
My husband recently had a heart procedure which required an overnight stay at EIRMC – the staff was professional and kind; the facility was clean and modernized. The room was a little crowded (they put overflow patients in the child’s …
I know every hospital has it’s good and bad but here is my story. I’ve had 34 surgeries since I was thirteen. I have seen almost every neurosurgeon in the area now that I have to go to salt lake. I have had thyroid cancer, spinal …
My son was shot by his brother. It was a terrible, horrible, egregious accident that befell my sons. My son who was shot had excellent, expert care that progressed through his healing process. It is just more than 6 months out now, and he’s …
I came on a ambulance to emergency at hospital around midnight or a little after for consipation that I had very bad. And the nurse that was on till 3am left. Her name was BeckyShe were so helpful with me, did not make me feel uncortalbe. …
I had a good stay. Medical staff was excellent. I am diabetic and asked for a low carb diet. When offered a meal of 4 different foods 3 of the 4 were high cabs …banana, French toast, hashbrowns…when I asked for substitutes i was …
Dr Liljenquist was excellent to work with and did an amazing job. The supporting surgical staff were very good and helped me feel at ease. All of my nurses from John in post op and especially CJ in final recovery and discharge were amazing. …
I had been seeing Dr. Cecchi at the Cancer Center from May of 2021, til they recently decided to let him go without notifying his patients before hand which has put so many of us in a terrible spot. He had done so many good things for me …
I would like to thank the lead nurse James for going above and beyond to help my step-father Robert Armstrong. He was transported to Idaho Falls Regional Medical Center from Afton, Wyoming due to a blocked duct and ended up having his …
Took my grandma this morning to get a surgery done. I got a call later that morning saying her surgery went well and she will be ready to be picked up in about 30 minutes. I waited in the waiting room for nearly 4 hours. No one called to …
I delivered my first baby there. I was so nervous about a hospital delivery. My concerns were:
1. My worries, concerns, desires would not he heard nor understood. I was …
I was in a rollover accident and was life flighted to this hospital. During my experience I was told that I broke my left clavicle and my T10-L1. I had a great experience at the hospital. I was then discharged and had a follow up with my …
I spent 2 hours in the recovery room. Very noisy with laughter and loud conversation. Was not restful. Same after moving to single room at night time, woken up by loud voices and occasional doors slamming. That being said I was impressed by the knowledge and kindness and professionalism of all the nurses that took care of me.
Well organized. Excellent care. All nurses, etc. were very courteous and willing to answer any questions. I was looked in on several times before my surgery as well as after my surgery. EIRMC is my choice if I ever need medical care again.
It is understandable that an emergency stay can be more difficult over a holiday weekend like Labor Day. My husband’s operation to mend a broken hip went well and those taking care of him did OK, but communication seems to always be a big …
So very sad to say that I hope this will Be last visit to this hospital. If I didn’t have a follow up from this surgery As a outpatient I would not return. I have had two extended stays in last 90 days and both times been treated just like …
I had no wait at all when I went to the ER with a fractured leg. They took really good care of me and ever person I encountered was super friendly. It was on a Friday, so on Monday they wanted me to follow up with a orthopedic doctor. EIRMC …
I was in EIRMC in 2011. At that time the doctors, nurses, and aides acted like I was a bother to them. They were not very friendly and I was supposed to be discharged at 11:00 AM but I finally was discharged at 4::00 PM. Two nurses fought …
The entire staff at the CPP unit was friendly, professional and very thorough. They were great, even though I was thirsty and crabby because I had to fast for a procedure.
I had a routine mammogram. Overall, my visit went very well. I did not have to wait to be seen. The attendant was courteous, friendly, and made me feel comfortable. The procedure was quick, comfortable, and pain-free. I would recommend it to any of my friends and family.
The quality of care McKay Guthrie received at your hospital was wonderful. The staff was professional, well qualified, and very kind and gentle. They were willing to listen when he expressed a need for something, were always aware of …
Nursing staff here is amazing! Doctors and other support staff were caring, easy to reach, and timely in responding. I’m lucky this facility was able to accept me.
I have been very unimpressed. My wife and I usually go to Mountain View, for her procedures and birth. She ended up having a abscess after her hysterectomy, and had to get an emergency surgery to remove it. The staff at the E.R. Were very …
I was treated in the ER for chest pains and light headedness. I was frightened because of a previous cardiac event, and although my diagnosis was not serious, my feelings were not dismissed by the staff. I was treated with courtesy, …
Got into the ER at a timely manner, the room I was in wasn’t the cleanest since there was stuff under the bed like turnaquet bands and loose bandaid wrappers. Would of liked to see the a member of nursing staff more than twice. I get that …
From the moment that we walked through the doors, we were greeted and assisted through the registration process. Then the nurses that prepped me for my procedure were the sweetest things ever! They were personable and really cared about …
I went In for a surgery and from beginning to end everyone was very efficient, professional and friendly. I felt Like everything was explained to me. The staff was awesome and I knew what to expect. The food bugged me, because there …
I was admitted thru ER for blood clots in my lungs and leg. The staff listened to my needs and questions and answered them to where I understood what was happening and what to expect. This is my 3rd time at EIRMC and I will continue to …
I just want to go on record and say this place is very unorganized. They have mishandled my elderly father’s COVID care. His first room had blood, bandages, and a bunch of other hospital gear just laying about uncleaned. They let him get up …
EIRMC is like keystone cops doing medical. It took 7 hours to get from ed to a room. They admitted that they lost me in the shuffle. The next morning the PA said I required a stent. She said Dr Ghani was was going to do the procedure. I …
Awesome experience. Everyone was friendly and truly caring. Took great care of me from beginning to end. Nursing staff from day surgery great. Made sure I was comfortable from beginning to end. O R nursing staff was awesome. Anesthesia did a great job. Doctor of coarse fantastic. Could not asked for any one better
I came to EIRMC for MRI and x-rays. Everyone was very kind, helpful and efficient. I was very pleased with the low cost, since I do not have insurance. I highly recommend this hospital!
I spent three days at EIRMC from a 4 wheeler accident and the staff was amazing!! Everyone I encountered was very friendly and warm. I never felt uncomfortable asking for help in any way and they checked on mr frequently. I can’t say enough good things about my experience.
The staff was amazing. They took very good care of me. My surgery went well but my doctor wanted me to spend the night I loved having the privacy of my own room. The RNs were so caring and helpful This was my first hospital stay since we just moved here in 2019 and I was very impressed
Nurses were very friendly and quick to respond as I needed them. It would have been nice to have had a faster checkout time when I was ready to go home but understand that they are really busy with many patients.
I was there the end of August being treated for something unknown. Everyone was so very kind to me, and they got to the bottom of the problem which was dehydration. So dangerous.
Extremely disappointed at the lack of fundamental care. I was a patient for 4 days. My gown was changed once. I was left to lay in urine and surgical discharge. I got one bed bath. I was put on oxygen with no humidifier. This gave me a …
I came in the emergency room after having a seizure, they treated me for nausea, gave me fluids, and sent me home. My doctor was surprised that’s all they did.
I had several great nurses and they took great care of me despite several other ladies giving birth. I really loved my labor and delivery nurse. It was professional and many people helped for a great experience. I do wish that I was informed a little more about certain procedures but overall I had a great experience.
When my wife had breakthrough seizures in West Yellowstone, what a blessing it was that they took us to EIRMC. The team was fantastic from ER, Nursing, Doctors, Case Management, Therapists, Food Services, Housekeeping. . . At a very scary …
I just delivered a new baby at EIRMC last week and my experience was so great! The hospital was clean and organized and my nurses were all top notch. I felt so well taken care of, it was so appreciated!❤️
Very professional care . The nursing staff took really great care of me . I am very thankful to all the nurses and staff. The doctors steered me into the right direction and the road to recovery. I want to thank my social worker he is an …
My wife’s back was out with a slipped disc and the staff in the ER were amazing. Into a room right away, had a needed MRI within 45 minutes. We even had a follow up phone call the next day from Rhett, the ER nurse that treated my wife. This …
I traveled 160 miles to have surgery at Eastern Idaho Regional Medical Center (I refuse to have surgery in the small town I live in) my experience at EIRMC was great, everyone is friendly and takes good care of you. I recommend EIRMC, I have no complaints.
They got me right in and started testing immediately. I was diagnosed with Covid-19. I received the vaccines clear back in February and March.
The vaccine is probably what saved me from being admitted. Everybody that gave …
My experience at EIRMC was incredible. Beginning with Erynn in the ER, I knew immediately I was in the best hands. I had covid-19. She took over my care and barely left my side. Even when I asked for a pillow, she said they were hard to …
My son was born 5 weeks early, the NICU at EIRMC took such good care of him his entire stay. They were kind to us as parents and truly care about each one of their patients.
We just had the best experience in the ER at EIRMC … they took such good care of us and got us right back .. we were so worried where to take our son who just had a seizure .. and we were in good hands!! I felt like they cared and were …
I had a surgery there. When they had called with a time and told me what was ok and not. On the day of surgery the nurse I had was in a bad mood and told me opposite of what the caller had told me. And she kept looking at me as if I was …
I had outpatient surgery almost a week ago and my nurses were wonderful! I wish I could remember their names. The lovely woman I had in final recovery room was so kind, caring, understanding, and helpful. She truly made my experience better than I was expecting. Thank you for the great quality of service I received!
I had an Angiogram and from start to finish everyone was fantastic. The prep nurses in my room were fantastic. In the procedure room I remember Tommy, Clint and Nick. I’m sorry if I don’t remember everyone but I appreciate you all. Dr. …
They were super sweet, the nurses were very helpful with my anxiety and made me feel very comfortable. It was amazing knowing that I was well cared for and that I had nothing to worry about. Even after my surgery they were very kind and …
Every single employee, from check-in to pre op nurse,ekg tech, anesthesiologist, and Electro Physiologist Dr.Perez was absolutely amazing during my preparation for an ablation. Even though it was too risky to proceed with the surgery they …
The emergency room staff took extreme care for my emergency condition and i would hope if I have to go through a life flight again I go there. They have a quick response time and exceptional neurological doctors.
We would like to express our most sincere gratitude to every one of the staff members that provided us with service at the EIRMC.
We recently moved to Idaho Falls, and unfortunately ended up at the emergency …
I had an ablation with Dr Perez-Verdia for PVC’s. My care was excellent from the preop nurse Cindy (very friendly), my nurses in the pre and post area (Mary-great IV start, Connie very friendly, Lexee great post-op care, Rachel very kind), …
Went in for shoulder pains and was sent off to BHC for some dumb reason and after complaining about why I was there the nurses looked annoyed at me doing so and never got any results for the shoulder …
We drove all the way from Blackfoot and they got me in pretty fast. They ran the Tests that were needed which everything came back normal. After a few hours of being there and receiving an IV treatment, I felt so much better.
Nurses were great & my surgery went well. They did well at calming my extremely high anxiety before surgery as well! They also followed up a few days after and that was nice to know they cared.
It took three techs to find a vein to get blood for diagnosis, leaving with numerous bruises. Not a pleasant experience. They did diagnose me, saying it was not my heart causing the pain in my chest. Which was good! It was very cold in the …
It wasn’t busy the night I went in. I went right into a room and had a great nurse who was very kind and attentive. I was there for about 3.5 hours, which unfortunately is an average visit to the ER. The ultrasound technician that was on …
I went in for surgery. The staff coming in (covid precautions), admitting personnel,
nurses, anesthesia and doctors were all very efficient, kind, caring, and …
The care the the staffing gave me during my day surgery was great. They explained everything to me as to what was going to happen and when it was all done and I was ready to go home they explained the what I could and couldn’t do. The only …
Update: this facility continues to short change tertiary departments out of needed pay increases. The nursing department is slated for increases, but employees in tertiary departments are getting the shaft! Good job. Continue to hire the …
The labor and delivery and postpartum care I received was beyond exceptional. I was induced and had lots of questions. The nurses took their time and explained everything. Helped managed my pain and helped calm my anxiety. My little girl …
Jim and I were treated very well during the day surgery. The staff was very efficient, professional, friendly and explained the process in a consoling manner. We were reassured by all of the above that Jim was in good hands. Dr. Lemons is an excellent Dr. His bedside manner is fabulous. We could not have had a better experience!
These guys were great. I had a internal pump and a cataract surgery the same day and they let me hang out for the hour and a half between what would normally be check in times for each procedure. The staff and nurses were wonderful. If someone needs to have a procedure done, EIRMC is the place
The wound care center has friendly staff but the care is poor and if you have two wounds from the same incident they will have two people, not necessarily doctors look at them, and charge two co-pays. They don’t seem to care if the wounds …
Wonderful nurses and doctors. Awful food, but they probably can’t help it, and until the last day, I didn’t know if you wanted butter or salt on your vegetables, you had to ask a nurse for it. Great phlebotomist doing daily draws. I have …
Would like to thank all the doctors , anestheologist crew, dietary and especially the amazing team on the 5th floor , nurse’s, night crew ,orderlies , folks monitoring my vitals and everyone else that passed by my room as I sat there …
EIRMC has been patient and helpful to me. Since November 2021 I have been there numerous times and always been greeted openly and timely. The staff even when overwhelmed treated me well and with respect.
I’m fully satisfied, doctors, nurses and all another emergency staff was helpful. After surgery, my doctor, and staff was around me and giving me fully support, specially overnight when I needed more care! Thank you so much for everyone!
Transferred from another local hospital for emergency surgery. The names I remember were: Summer’s for surgery, Austin as our over night nurse, and Kylie Jeppson as one of the nurses that stopped in. Everything was well explained as well as …
5/1/21
I had a great experience! The Labor and delivery staff were very kind. I was very impressed. I didn’t have any issues and I hope that when I deliver I am …
Exceptional care before and after surgery. Spent over 2 weeks on the rehab floor…loved all the staff. They were caring, funny, and very helpful in my recovery. Thank you Dr. Bushman, Rob, Kevin, Jenny, and the great nursing staff. All are to be commended, in my opinion.
I had many great Nurses, CNA, ect. All of whom took really good care of me. It’s clear they are over worked but never complained or lowered their standards. Rather than telling me how it was going too be. Each worked with me too make …
Go elsewhere if possible. Wait times are ridiculous. EIRMC’s processes are filled with major waste/inefficiencies, which enables them to charge the maximum. Then, their physicians charge on top of the hospital charges. I had a physician …
My recent visit to ERIMC was for a routine procedure. The staff were very professional and thorough from the check in to after the procedure. It was a pleasant and satisfying appointment.
If I could give this hospital a zero I would. I had two emergency surgeries here last spring and the care from the nursing staff was unprofessional and downright egregious. The Drs were sharp but a serious overhaul of the aftercare should be conducted. There was one nurse, Kate, on the 4th Floor, who was fantastic.
I just had a major surgery, and I received incredible care the 3 days I was in the hospital. My nurses were very attentive to my needs, as well as the CNA’s. I was very pleased with my stay, if/when I needed something, I did not wait long …
My experience at EIRMC was incredible. I was taken care of amazingly. My nurses were attentive and kind. My doctors were knowledgeable and thorough. Everyone was compassionate and made me feel comfortable and always answered my questions …
I could not be more disappointed in the treatment that we received at EIRMC this evening. My husband was admitted into the hospital this morning after suffering a stroke. He also has heart disease. We have been very upset today with the …
I can’t say enough good about the care, and professionalism I received in the ER at your facility. My only regret is you’re located in ID and I live in NC !
Everyone was very kind and helpful. The only problem was a receptionist was loudly complaining about how she was “so done” with working that day and wanted to leave “forever”. She had helped someone very politely but then as soon as they …
From the time the life flight pick me up in Big Piney, To dropping me off at the hospital, to the ER room, to dealing with the administration being taken to the fourth floor and up to the time of my discharge what a great experience for my …
I recently went to EIRMC for a scheduled c-section the beginning of April. Not going to lie that I was a nervous wreck the night before and that morning. The nurse ,Catherine, that got me all checked in and prepped was the BEST! She calmed …
About a month ago I was sent to EIRMC from our clinic, which is 2.5 hours from Idaho Falls. When I arrived I couldn’t walk, was having trouble talking, and couldn’t control my arm. While there I had my blood drawn and not one but two COVID …
Everyone was great but in ICU, a male nurse was acted very unprofessional….he denied and disrespectful of my request for his help. Several times I was basically told to shut up!….but, then the doctor intervened and listened to me! I feel …
they was very fasy getting us checked in, they had us where we need to be for test or blood work, everyone we came in contact with was very nice and would explain everything to us.
It was a very long visit, short on doctors? The first nurse when I arrived was coming to end of his shift so I was glad to get someone else. The new nurse was great
I work in the medical and have had to request medical records from this facility to continue care for the patient. I have called the pharmacy multiple times to request records and they will not answer. I had to request to speak to the …
Unfortunately I had to go to the ER at Eastern Idaho regional. Everyone at the hospital was so kind and helpful. The young lady, Kendra, that worked to get me registered was so nice and friendly. My PA Brent, really helped to get me the …
I recently had hip surgery, my doctor was Dr. Logan Cooper, he was amazing as was the office staff, the nurses, the anesthesiologist, clinical staff in the PACU Clinic from start to finish, everyone was very kind, you can tell they love their jobs, and truly care for their patients. 5 plus 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 to EIRMC …
Extremely pleased. I was taken care of quickly and the Doctors and nurses were very knowledgeable and helpful. The worst part of the experience was the bland tasteless food. Worst hospital food I’ve ever had and it all went in the garbage. …
A few mornings ago, I had to call 911. My nurse was a sweet young lady named Evann! She had the most calming vibe! She gave me excellent care and I felt less afraid. Thank you so much, Evann!! Bless you!You are an awesome nurse!! ☺️✨👑💜🙌 …
Very courteous and professional staff. My wait was faster than at a redi-care and I was treated like a person, not a number. EIRMC Emergency Department is my go to.
I hate to give it 4 stars. I would give it 5 if it wasn’t for Dr. Souf and his apprentice. I don’t remember his name. The staff, nurses, Dr s are amazing and caring. We all went thru so much together that I cannot express how much love and …
I was 2,400 miles from home on vacation and presented with severe abdominal pain. The staff in the emergency department quickly triaged me, and within 30 minutes I was seen, given pain meds and taken for a CT. I had acute appendicitis and …
I have ALS so I find myself at EIRMC 4 or 5 times a year. Every time I go I’m treated by very professional and courteous staff members. From check-in to discharge I am always treated in a most dignified manner. Having to go to the …
ER Visit:
It has been a nightmare to work with this hospital. It’s over 2K just to sit on the hospital bed. Our situation is that a kido went to the ER presenting with a …
The nurses were so kind and understanding. Helped me to the restroom never made me feel uncomfortable even when they had to help wipe me 🤦🏽♀️. My first nurse just went above and beyond. I don’t know her name but she told me a couple …
I recently had a heart procedure done. @Natalie Kelly was my nurse that day (3/23). She normally works in the ICU and is one of only a few certified burn nurses at EIRMC. I am very thankful that she worked on the 4th floor that day. She …
I wasn’t told my meds needed to be asked for and I was in a lot of unnecessary pain because of it! Also, it would have been nice to have been cleaned up daily instead of whenever they got around to it!! I was a bit disappointed in my stay.
I am grateful for the care of the wonderful, kind, caring, knowledgeable, experienced staff that helped me. A dear woman nurse stayed with me while I was in agony following the release of pressure on my spine, long after the recovery room …
I had an outpatient surgery, and EIRMC was on top of everything — from the labs and information a week before, to checking in online, to the surgery itself, the recovery period, making sure I was all right to go home, and checking in afterwards. Couldn’t have been a better experience!
This was my second time delivering at EIRMC. The staff was wonderful and very attentive. I felt very supported and every need was met with a smile. The nurses in the women’s center are amazing!! I definitely recommend to any expecting mama ☺️
EIRMC and their staff were truly amazing. They aided in the registration process early on in order to expedite my reception and procedure. The care provided was exceptional as the physicians and nursing staff were friendly, competent and …
Very professional, knowledgeable, and caring staff. I believe these people could work any place in the United States and they here!
During my stay I was kept very well informed, checked frequently, and received …
My overall experience was very satisfactory. My only issue is with the nurses that took care of me in recovery. I felt very pushed to get out and go home. I don’t know if that is because I am on Medicaid? All the other nurses and medical staff were wonderful. But very disappointed with the final care.
From the moment I walked in, everyone was so kind to me and my parents. The nurses I had were the best! They even offered my parents drinks as well. The people who helped us check in were awesome as well. The man was easy to talk with and helped me calm down. It was nice to feel that way before a surgery, even if just for a bit.
I had a great experience with my MRI. Brittany and Zach were friendly, kind and made the registration process smooth and easy. McKenzie at the front desk in imaging, was very friendly, walked me through the paperwork and kept me informed. …
This was my 1st time in the EIRMC emergency and I was very impressed with how quickly I was taken back and how the ‘team’ all had a role and everything was done by a well trained staff. They were friendly and explained everything as we went …
The doctor and the special nursing staff that were called something else that I don’t remember what put an IV in my neck where great. Because of them I would feel comfortable in going back here in an emergency. …
My husband was burned while burning ditches. I was scared to death. When he was airlifted, I had no clue as to what was going to happen. The Staff in the Burn ICU were wonderful. They advised me every step of the way of his progress. I …
Unfortunately we all end up needing doctors and services that ermic hospital has to offer. My doctors Dr. Parsons staff, Dr. Payne,, Dr. Bushman and Steve at there physical therapy are amazing people I honestly can’t say enough about Steve …
I had bilateral pneumonia and woke up in the ICU in 2020. Dr Kenneth Krell was the lead physician. Very personable, detailed, compassionate and reasonable doc. The nurses (Jim), (Brianna), medical assistant (James) respiratory therapist CJ …
The hospital was very clean. The nurses when I first got in were very friendly and helpful. The doctors were great. Got everything I needed done. My only issue was with the recovery nurses. Our first nurse was narrowed from Florida. She …
Check in was easy and every care was given to keep us safe from Covid infection. We were personally escorted to the location of the cardiac procedure by a kind volunteer. My nurse, Mary was exceptional. She had a wonderful personality and was attentive to my needs. My cardiologist was great. It was a very positive experience.
This review is for my visit at the infusion center in February 2022. The whole process was wonderful! Melanie and the rest of the staff are all friendly and skilled at their jobs. They take the time to see each patient as a person and …
The staff and doctors are all so kind, friendly and efficient. I had a wonderful experience. They were all extremely concerned for my safety and comfort. Best hospital I’ve ever been in! Oh … the food was delicious!! Way above any other hospital I’ve been to.
Best ER visit ever! Everyone was on the ball and made us feel welcome and at ease through a stressful day. Staff was very professional. Tests results were available very quickly, which is surprising since these things usually take hours. Overall we were very impressed with this visit and would definitely recommend this ER.
The staff was very nice and professional. The care was comprehensive, , thoughtful and patient orientated. The hospital’s reputation has been expressed by the transporting EMT, and Paramedics and it was very impressive. I felt comfortable …
I had a problem with a retinal detachment and required a vitrectomy, the doctor and staff were very professional and took good care of me. It’s greatly appreciated
I had surgery on July 7th. I’ve had many surgeries on my life, but this was by far the best hospital experience I have ever had.
The pre-op process was slick and easy, check in was a breeze, my nurses were THE …
Overall visit was fantastic. The staff was awesome they got all the tests completed and gave me some piece of mind. The follow up instructions is what I was upset with. I was advised to contact the cardiologist to have a stress test …
the staff were amazing to me and i was so scared for my surgery and i cant think them enough for being so kind and patient with me, i would go there again next time ive got something going on.
The personal are great . They were all very pleasant , knew their jobs and very professional . The only bad thing was the bed , it had a hole in it that would almost let you fall into it .
The nurses and phych techs were mostly great. Most were on top of things and made the stay easier.
Meds were usually handed out properly. There were a small group of nurses/techs …
I was well taken care of. The only adverse comment that I have is that I had to wait quite a while and needed to leave and return. However, the staff communicated with me well and there were no surprises.
Had x-rays taken there, and was very impressed by the technicians and thorough images taken on my knee. Also extremely impressed with Dr Bushman who was very personable and knowledgeable in diagnosing my knee problem.
EIRMC is not the place to visit for quality care. You are sure to experience billing discrepancies and unwilling staff to help you navigate those issues. All you are to this hospital is simply a dollar sign. Do your research and visit a different facility
I was treated fair.all nurses,technicians, and drs.listened to me and did their best to accommodate me. Comparing this hospital to the 1 in poc. I’d go to idaho falls first hands down.
The patient portal was entirely useless. I wanted a summary of the visit and almost every category said NO INFORMATION AVAILABLE. The only category filled in was a list of my medications. I know that info. There was nothing about findings or recommendation or conclusions.
First time having major surgery since 1983, things have changed very professional staff. The recovery area was my own private room. I was veryimpressed
I came in with an emergency which led to me having emergency surgery. After which I had to stay for a couple days. The staff was very polite, caring, and attentive.
I went in for an induction and everything went smoothly! Everyone was so kind and helpful and showed us where to go. Nursing staff both day and night was fantastic.
Amazing staff! I have never had a bad experience here all the doctors nurses and even front desk is very caring and actually listen to your concerns! Thank you for all you do!
I always have a great experience at EIRMC! I absolutely recommend them to anyone who might feel unsure about receiving medical attention. You will feel the care and concern they have for everyone. 😊 …
Our experience at the hospital was good. Covid restrictions while having a new baby were annoying but I dont hold that against them. The staff in the billing department are understanding and nice. Only reason for 4 stars is that there was a …
All of the staff were very friendly, personable & took the time to answer questions & explain the procedures pertaining to my visit. I appreciated the great care I received while there. Very pleasant environment. Thank you!
Tiffany in labor and delivery is outstanding. The whole labor and postpartum department are splendid. I have a safe and happy baby because of their competence. Also, LOVE Dr Adams!!
I was there for surgery and as they were getting ready to put the iv in I requested someone who ha put in an iv in me many times, they ignored me. I have many bruises due to them ignoring me until the last lady finally went and got the person I requested. It took an hour for 3 nurses when it could have taken less than 10 mins.
The team that schedules, confirms, surgery, and provide pre op instructions was terrible. My doctor’s office had scheduled a surgery day and time and said EIRMC staff was going to call and confirm with me the day before the procedure. My …
This Hospital has the most alert, professional, sincere, confident and selfless Nurses that work together like soulmates from birth. The wisdom that is normal within their teamwork SAVED MY MOMS LIFE. I Thank all of You men and women. My name is Jerome Miles and my Mom is Betty Brookman
SIMPLY EXCELLENT CARE. I drove from Montana after possibly dying from poor care received at St. Peters hospital, that resulted from equine wreck. I required major surgery. Super Star DR.Mike McCann used his wonderful skills to put me back …
Had to take our daughter for dental surgery and everything was excellent as far as surgery went.
We did all get extremely sick immediately after the visit but with covid running …
My wife took me to the emergency room because we were concerned about my chest pain. Turned out I needed immediate gallbladder surgery. The care and compassion I received was provided quickly by a team of medical professionals that I will always remember. Thank you for taking care of me!
There are a few good staff that work here, but this facility is mostly being used as a teaching hospital filled with interns and traveling nurses and doctors. Personally, if I’m ever having a heart attack and EIRMC is the nearest facility, I’m going to take my chances and ask someone to drive me right on past it to another facility.
You couldn’t find a better crew than the people at the cardiac care unit. Everyone, from the nurses to the staff in procedure room were kind and caring.
Everyone, from registration to housekeeping to the nursing staff were amazing, friendly and kind. They went out of their way to make sure you were comfortable.
Our visits to the hospital were great. While we weren’t there for a happy event (stillbirths of our babies) the staff at EIRMC was very accommodating to our wishes to see one of our babies one last time before he was delivered. Also not …
Took 6.5 hours for a 5 minute diagnosis. Went for hours without seeing anyone. 4 hours in my room, I went out to the bathroom and there wasn’t anyone in the hall. Don’t go during a shift change.
The staff at EIRMC were very professional and took very good care of me before and after my surgery. I would have no problem recommending them to anyone.
I was admitted to the ER due to an uti. I was very ill and the staff immediately began to diagnose amd treat me. Outstanding service!! Staff is very cordial, confident and competent.
Never fun to be in the hospital, if I have too I won’t go anywhere but ermic. I always get treated like gold, the nurses are wonderful, so are the doctors no complaints they always take great care of me.
It took way to long to get pain meds. I cried for an hr before they brought me 600 mg of ibuprofen. Put me in a flimsy ankle brace. My dr has me in a boot for 6 weeks and says I have torn all my ligaments in my ankle. I just felt like I didn’t matter and they were numb to my pain.
Although these type of appointments are never fun, the experience was easy, fast, the tech wa helpful and explained everything she was doing. We discussed images and exchanged feedback.
Couldnt have been a better experience.
I showed up at emergency (with a real medical emergency) and was quickly and efficiently checked in. The physicians, nurses and staff were simply excellent. I could not have asked for better care. Kudos!
Went to ER at advice of Dr following wellness check up due to elevated BP and shortness of breath. Physicians, nurses, support staff all excellent. I felt important and carried for.
Zero follow through, outrageous bills, and unhelpful staff. Their billing is beyond confusing/frustrating. Even with some of the best insurance in the state I ended up with an $1,200 bill for less than 3 hours in the ER. Every aspect of …
I had a day surgery. I found my care to be excellent. Everyone was courteous and efficient. My surgery was started early so I was home earlier than I thought. I was so pleased.
I was in Day Surgery for my ACL reconstruction and everyone was incredibly kind and helpful. Dawn helped with my pre-op questions and CJ took so much time after I woke up from surgery to make sure all my questions about the brace, wound …
The staff was very kind, caring and professional. We appreciated their attention to details. Over all their care was the best we’ve ever received at a hospital.
Last week I went to the emergency room for abdominal pain which was quite severe. The doctors in the ER ordered a CAT scan, which then took nearly four hours to get results from. Upon receiving the results, a doctor proceeded to tell me …
I was registered quickly and efficiently! The MRI tech is VERY knowledgeable and caring. I will always use EIRMC for future MRI’s…this is the second time I have had the opportunity to go to this facility and both have been 5 star!
Everything went well and everyone was kind except a lady I don’t remember her name, but her name tag said Day Surgery on it, she wasn’t caring at all when I was waking up after the surgery. It felt like she was trying to rush me to get out as fast as she possibly could. But aside from that every this was good.
I had a artificial disk placement surgery. The entire staff of EIRMC were very kind and helpful. They helped answer any questions I had. I am very happy with my level of care that was given.
NEVER GO HERE!!! I experienced a reaction to some medication that sent pain throughout my body. It was late evening and ended up going to EIRMC. They lamely treated me and seriously left me screaming for help for three hours before my …
It’s not me who was personally treated, but I was with a person being treated and was surprised that the emergency staff did not take things as a serious problem. We had to return to eirmc 3 times to get real help within the matter of 5 …
I had the worst experience of my life! The nurses treated me like I was just looking for pain meds even though I just had an emergency surgery to remove my collapsed gallbladder. They infiltrated my IV and didn’t even apologize l, they just …
My experience with EIRMC was very nice. Thanks to All the nurses surgeon and the anesthesiologist were such nice people and helped me in my time of need. I was so worried and scared for surgery but everyone was so nice and reassuring to me and my situation. Thank you EIRMC!
My husband went to EIRMC and was triaged very quickly and seen very quickly by a staff RN, and soon thereafter by an ER physician. He was very pleased with the swiftness and thoroughness which he received.
We are very thankful for the great care and service!
I had a hysterectomy last week and the care I received post operation was atrocious. The only thing they cared about was getting me out of the bed so it could be turned over. I was out of surgery by 10:25 and it took about an hour and a …
I have visited their ER twice in the last month. I’m very impressed with everything from the checkin and immediate action they take to the professionalism and level of care. I had 2 emts I met for all of 10 min and I was instantly …
My Sister-In-Law & her Brother were hospitalized due to Accident for about 15days and they were given the BEST TREATMENT one can expect from Hospitalization. Doctors Nurses were at there Bestest. They never let my brother felt we are from other state/country. Kudos to EIRMC Team & A Big Thank You from all in our family.
I came in for a medically necessary induction. I explained to the nursing staff my birth plan, and was sorely disappointed. My labor was high risk and they did not care at all about me or my comfort. For example, when I went to use the …
Nate in the ER, Katie in ICU, and Nathan in Physical Therapy are the best workers. They were so caring of my husband, Patrick O’Daniels, when he had to have emergency surgery to remove his spleen. Nate was very caring and talked to both of …
The room was a former observation room. Very small and disorienting. No usable shower. Floor was only mopped once during stay. Had three good nurses. The rest were below average.
The nurses do not know how to draw blood, and it’s not just with my experience, I have been a patient recently and I have fantastic veins but 2 nurses working together missed, the CT tech had to fix it, I am a nurse and I get a lot of …
The entire ED visit was great. The PA—C, Nurses, Radiology staff, reception staff all knew l didn’t feel well and acted with utmost care and concern. I was made to feel like I really mattered and often that’s not the case in some EDs. My …
The staff were friendly and well organized even at 5 in the morning when I went in for my hysterectomy. After my surgery though, I informed them I was in pain and passed their criteria for it. They didn’t give me enough and I started …
I entered EIRMC for outpatient surgery and was promptly shown to a prep room on the 2nd floor as I’d completed the pre-admissions process online. From then on, the experience was seamless from the initial admissions to professional …
5/5 stars for fabulous care and amazing staff in labor and delivery, NICU, and Same day surgery. However, -10/5 stars for billing office and communication with patients. after my experiences with billing I would NOT recommend using this …
Very thorough as all info is gathered before a procedure. Very impressive hospital. Only one suggestion is for Administration to research a better ear coverage for MRI exrays. Noise was very painful to my ears which caused days of …
The nurses were very attentive. The doctor did a marvelous job and we really appreciate him coming out on his day off. Everything went better than expected at EIRMC.
The care I received from nurse on cardiac care floor was the ultimate in efficiency as well as very professional. As always, Dr. Hendelmeyer was his usual professional and exudes confidence. It was a wonderful experience and I thank all involved in my procedure.
Your employees Steve Jones, Nurse, Tavia Pickett, Nurse and Mike Chatt were fantastic and was extremely helpful in any way possible! Their care and concern of any patient is outstanding! They always made me feel welcome and up to date on …
I went to ER with a suspected blood clot. I was promptly taken i9n for assessment, tests were run and I spoke with numerous personnel, including four doctors. All were efficient, personable and professional. I was very appreciative of their servicer.
My experience wasn’t the greatest! Nurses were loud and laughing at the nurses station. They were late getting my pain meds to me. If I wasn’t for my daughter staying with me I would have had to wait to go to the bathroom. I had to empty my …
I had back surgery at EIRMC in July and was sent to 3rd floor to recover. Except for two night nurses, the nursing care there was terrible. The day nurses were too busy and were rude and telling me that I should not be in pain. I was …
My husband had a stroke and I called 911 they came in about 5 min. They took him to Eastern Idaho Regional I followed in my car and they took him in and started a clot buster within 2 minutes which helped. All the doctors were so good and they all worked together to make him better. Well trained staff.
My husband received exceptional medical care at EIRMC during a recent 7 day stay. Everyone also helpful to me during my visits. We are Blessed & grateful to have this level of care available so close to home.
My visit at EIRMC August 2022 was great I had no complaints. All the doctors’ nurses and surgeons took good care of me. Did a great job on my surgery (Hysterectomy) done. The doctors’took the time to go through everything and what to expect …
***Updating to add***
After receiving a comment back I did call the number listed and left a voicemail. I never heard back from Jennifer. My financial advisor did respond back with …
I had to visit the ER right before Christmas. The staff was EXTREMELY friendly and responsive. It was really nice to feel like they genuinely cared about my well being and they took my concerns seriously. I can’t believe how much their service has improved over the last few years. Good job EIRMC keep it up.
I loved the nurses here, they did a wonderful job. However, after my experience with billing I would NOT recommend using this hospital. After my services, I spoke with billing to receive a 20% discount off my entire bill as I was paying it …
Staff was courteous and friendly. Got me in quick and did everything possible to simplify paperwork and billing. Dr. Payne took time to get to know and understand me and answer all my questions. I would recommend East Falls Clinic to anyone for primary care.
Couple things I wasn’t happy with. The food was terrible. I’m type 1 diabetic and would never get my insulin when I needed to take it. Almost everytime it would be and hour or longer late. I get it they were busy but that is very important …
I just wanna take the time and think all of the nurses that worked on the 3rd floor in pediatrics room 303 for helping my family. I came from Oregon because my child was diagnosed with RSV and the nurses there helped so much I cannot thank …
We took our adult special needs son to the ER, and he ended up being admitted for overnight observation. That turned into a stay of several days. Because he is non-verbal and severely developmentally delayed, I stayed with him. …
I recently delivered my first baby at EIRMC, and received PHENOMENAL care! The staff was so attentive and answered all of my questions in full detail. They also provided genuine reassurance to this new mother who, as you could imagine, was …
I drove up from Florida with a wound (hole) in my lower leg and did a walk in appointment. I visited 4 times over a month period and no matter who I say I felt everyone genuinely cared and had my best interest at heart. The staff is very knowledgeable and explained the treatment along with the expected outcome.
We just had a baby. Loved our nurses in labor & delivery and in the women’s center. I loved that there was a nursery so I could get some much needed rest.
I was not impressed with my anesthesiologist and my epidural experience. Other than that our stay was great.
The nurses and Doctor Vega were amazing. They made sure I was okay and took care of me when I had pneumonia and there was some concern that I had covid at the beginning of the pandemic. My first stay was great and we had no issues with …
The ER nurse Tony Oliver was simply fantastic and had amazing customer service skills. The ER PA Brent Leavitt listened and was quick thinking. The ER physician was compassionate and wonderful even despite the fact that he had several …
They still only allow one visitor for your loved ones entire stay. My dad had a stroke and no one can visit him but my mother and she’s 82 and has a difficult time making decisions without family. This is a mean and unfair policy and needs …
Really, the only saving grace is the maternity ward.
The ER is almost always subpar. I took my daughter here for SERIOUS concerns and they took us back, the doctor told me I should call police or cps (CPS hasn’t …
the staff and people at the medical center were so friendly and nice which made you feel right at home. My experience overall was not a pleasant one. I could have no food or water 8 hours before the test and I had to get there early to …
All the nurses and technicians were quick, skilled and treated me very special. The anesthesiologist was excellent and Dr Perez is fantastic. All went well. I am extremely happy.
My husband recently had a heart procedure which required an overnight stay at EIRMC – the staff was professional and kind; the facility was clean and modernized. The room was a little crowded (they put overflow patients in the child’s …
I know every hospital has it’s good and bad but here is my story. I’ve had 34 surgeries since I was thirteen. I have seen almost every neurosurgeon in the area now that I have to go to salt lake. I have had thyroid cancer, spinal …
My son was shot by his brother. It was a terrible, horrible, egregious accident that befell my sons. My son who was shot had excellent, expert care that progressed through his healing process. It is just more than 6 months out now, and he’s …
I came on a ambulance to emergency at hospital around midnight or a little after for consipation that I had very bad. And the nurse that was on till 3am left. Her name was BeckyShe were so helpful with me, did not make me feel uncortalbe. …
I had a good stay. Medical staff was excellent. I am diabetic and asked for a low carb diet. When offered a meal of 4 different foods 3 of the 4 were high cabs …banana, French toast, hashbrowns…when I asked for substitutes i was …
Dr Liljenquist was excellent to work with and did an amazing job. The supporting surgical staff were very good and helped me feel at ease. All of my nurses from John in post op and especially CJ in final recovery and discharge were amazing. …
I had been seeing Dr. Cecchi at the Cancer Center from May of 2021, til they recently decided to let him go without notifying his patients before hand which has put so many of us in a terrible spot. He had done so many good things for me …
Extremely courteous and helpful. Definitely went the extra mile to help make me feel welcome.
I would like to thank the lead nurse James for going above and beyond to help my step-father Robert Armstrong. He was transported to Idaho Falls Regional Medical Center from Afton, Wyoming due to a blocked duct and ended up having his …
Took my grandma this morning to get a surgery done. I got a call later that morning saying her surgery went well and she will be ready to be picked up in about 30 minutes. I waited in the waiting room for nearly 4 hours. No one called to …
I delivered my first baby there. I was so nervous about a hospital delivery. My concerns were:
1. My worries, concerns, desires would not he heard nor understood. I was …
Friendly and knowledgeable staff and great doctors
Best care I’ve had
I was in a rollover accident and was life flighted to this hospital. During my experience I was told that I broke my left clavicle and my T10-L1. I had a great experience at the hospital. I was then discharged and had a follow up with my …
I spent 2 hours in the recovery room. Very noisy with laughter and loud conversation. Was not restful. Same after moving to single room at night time, woken up by loud voices and occasional doors slamming. That being said I was impressed by the knowledge and kindness and professionalism of all the nurses that took care of me.
Well organized. Excellent care. All nurses, etc. were very courteous and willing to answer any questions. I was looked in on several times before my surgery as well as after my surgery. EIRMC is my choice if I ever need medical care again.
It is understandable that an emergency stay can be more difficult over a holiday weekend like Labor Day. My husband’s operation to mend a broken hip went well and those taking care of him did OK, but communication seems to always be a big …
So very sad to say that I hope this will Be last visit to this hospital. If I didn’t have a follow up from this surgery As a outpatient I would not return. I have had two extended stays in last 90 days and both times been treated just like …
I had no wait at all when I went to the ER with a fractured leg. They took really good care of me and ever person I encountered was super friendly. It was on a Friday, so on Monday they wanted me to follow up with a orthopedic doctor. EIRMC …
I was in EIRMC in 2011. At that time the doctors, nurses, and aides acted like I was a bother to them. They were not very friendly and I was supposed to be discharged at 11:00 AM but I finally was discharged at 4::00 PM. Two nurses fought …
Very courteous staff made me feel at ease through the procedures, I will recommend you to others
The entire staff at the CPP unit was friendly, professional and very thorough. They were great, even though I was thirsty and crabby because I had to fast for a procedure.
I had a routine mammogram. Overall, my visit went very well. I did not have to wait to be seen. The attendant was courteous, friendly, and made me feel comfortable. The procedure was quick, comfortable, and pain-free. I would recommend it to any of my friends and family.
The quality of care McKay Guthrie received at your hospital was wonderful. The staff was professional, well qualified, and very kind and gentle. They were willing to listen when he expressed a need for something, were always aware of …
Nursing staff here is amazing! Doctors and other support staff were caring, easy to reach, and timely in responding. I’m lucky this facility was able to accept me.
I can not begin to tell you how amazing this place and people were. It was the best experience. Thank you
I have been very unimpressed. My wife and I usually go to Mountain View, for her procedures and birth. She ended up having a abscess after her hysterectomy, and had to get an emergency surgery to remove it. The staff at the E.R. Were very …
I was treated in the ER for chest pains and light headedness. I was frightened because of a previous cardiac event, and although my diagnosis was not serious, my feelings were not dismissed by the staff. I was treated with courtesy, …
Got into the ER at a timely manner, the room I was in wasn’t the cleanest since there was stuff under the bed like turnaquet bands and loose bandaid wrappers. Would of liked to see the a member of nursing staff more than twice. I get that …
From the moment that we walked through the doors, we were greeted and assisted through the registration process. Then the nurses that prepped me for my procedure were the sweetest things ever! They were personable and really cared about …
I went In for a surgery and from beginning to end everyone was very efficient, professional and friendly. I felt Like everything was explained to me. The staff was awesome and I knew what to expect. The food bugged me, because there …
I was admitted thru ER for blood clots in my lungs and leg. The staff listened to my needs and questions and answered them to where I understood what was happening and what to expect. This is my 3rd time at EIRMC and I will continue to …
I just want to go on record and say this place is very unorganized. They have mishandled my elderly father’s COVID care. His first room had blood, bandages, and a bunch of other hospital gear just laying about uncleaned. They let him get up …
I was really worried about some pervious medical issues I was told I had. They listened and reached out to my Drs to get more information.
EIRMC is like keystone cops doing medical. It took 7 hours to get from ed to a room. They admitted that they lost me in the shuffle. The next morning the PA said I required a stent. She said Dr Ghani was was going to do the procedure. I …
Awesome experience. Everyone was friendly and truly caring. Took great care of me from beginning to end. Nursing staff from day surgery great. Made sure I was comfortable from beginning to end. O R nursing staff was awesome. Anesthesia did a great job. Doctor of coarse fantastic. Could not asked for any one better
I came to EIRMC for MRI and x-rays. Everyone was very kind, helpful and efficient. I was very pleased with the low cost, since I do not have insurance. I highly recommend this hospital!
I spent three days at EIRMC from a 4 wheeler accident and the staff was amazing!! Everyone I encountered was very friendly and warm. I never felt uncomfortable asking for help in any way and they checked on mr frequently. I can’t say enough good things about my experience.
The staff was amazing. They took very good care of me. My surgery went well but my doctor wanted me to spend the night I loved having the privacy of my own room. The RNs were so caring and helpful This was my first hospital stay since we just moved here in 2019 and I was very impressed
Nurses were very friendly and quick to respond as I needed them. It would have been nice to have had a faster checkout time when I was ready to go home but understand that they are really busy with many patients.
I was there the end of August being treated for something unknown. Everyone was so very kind to me, and they got to the bottom of the problem which was dehydration. So dangerous.
Extremely disappointed at the lack of fundamental care. I was a patient for 4 days. My gown was changed once. I was left to lay in urine and surgical discharge. I got one bed bath. I was put on oxygen with no humidifier. This gave me a …
I came in the emergency room after having a seizure, they treated me for nausea, gave me fluids, and sent me home. My doctor was surprised that’s all they did.
Great nursing staff, worst hospital stay ever due to new policy, I will never go back to eirmc
I had several great nurses and they took great care of me despite several other ladies giving birth. I really loved my labor and delivery nurse. It was professional and many people helped for a great experience. I do wish that I was informed a little more about certain procedures but overall I had a great experience.
When my wife had breakthrough seizures in West Yellowstone, what a blessing it was that they took us to EIRMC. The team was fantastic from ER, Nursing, Doctors, Case Management, Therapists, Food Services, Housekeeping. . . At a very scary …
I just delivered a new baby at EIRMC last week and my experience was so great! The hospital was clean and organized and my nurses were all top notch. I felt so well taken care of, it was so appreciated!❤️
Very professional care . The nursing staff took really great care of me . I am very thankful to all the nurses and staff. The doctors steered me into the right direction and the road to recovery. I want to thank my social worker he is an …
My wife’s back was out with a slipped disc and the staff in the ER were amazing. Into a room right away, had a needed MRI within 45 minutes. We even had a follow up phone call the next day from Rhett, the ER nurse that treated my wife. This …
I traveled 160 miles to have surgery at Eastern Idaho Regional Medical Center (I refuse to have surgery in the small town I live in) my experience at EIRMC was great, everyone is friendly and takes good care of you. I recommend EIRMC, I have no complaints.
They got me right in and started testing immediately. I was diagnosed with Covid-19. I received the vaccines clear back in February and March.
The vaccine is probably what saved me from being admitted. Everybody that gave …
My experience at EIRMC was incredible. Beginning with Erynn in the ER, I knew immediately I was in the best hands. I had covid-19. She took over my care and barely left my side. Even when I asked for a pillow, she said they were hard to …
My son was born 5 weeks early, the NICU at EIRMC took such good care of him his entire stay. They were kind to us as parents and truly care about each one of their patients.
We just had the best experience in the ER at EIRMC … they took such good care of us and got us right back .. we were so worried where to take our son who just had a seizure .. and we were in good hands!! I felt like they cared and were …
I had a surgery there. When they had called with a time and told me what was ok and not. On the day of surgery the nurse I had was in a bad mood and told me opposite of what the caller had told me. And she kept looking at me as if I was …
I had outpatient surgery almost a week ago and my nurses were wonderful! I wish I could remember their names. The lovely woman I had in final recovery room was so kind, caring, understanding, and helpful. She truly made my experience better than I was expecting. Thank you for the great quality of service I received!
I had an Angiogram and from start to finish everyone was fantastic. The prep nurses in my room were fantastic. In the procedure room I remember Tommy, Clint and Nick. I’m sorry if I don’t remember everyone but I appreciate you all. Dr. …
They were super sweet, the nurses were very helpful with my anxiety and made me feel very comfortable. It was amazing knowing that I was well cared for and that I had nothing to worry about. Even after my surgery they were very kind and …
Every single employee, from check-in to pre op nurse,ekg tech, anesthesiologist, and Electro Physiologist Dr.Perez was absolutely amazing during my preparation for an ablation. Even though it was too risky to proceed with the surgery they …
The emergency room staff took extreme care for my emergency condition and i would hope if I have to go through a life flight again I go there. They have a quick response time and exceptional neurological doctors.
We would like to express our most sincere gratitude to every one of the staff members that provided us with service at the EIRMC.
We recently moved to Idaho Falls, and unfortunately ended up at the emergency …
I had an ablation with Dr Perez-Verdia for PVC’s. My care was excellent from the preop nurse Cindy (very friendly), my nurses in the pre and post area (Mary-great IV start, Connie very friendly, Lexee great post-op care, Rachel very kind), …
Went in for shoulder pains and was sent off to BHC for some dumb reason and after complaining about why I was there the nurses looked annoyed at me doing so and never got any results for the shoulder …
We drove all the way from Blackfoot and they got me in pretty fast. They ran the Tests that were needed which everything came back normal. After a few hours of being there and receiving an IV treatment, I felt so much better.
Nurses were great & my surgery went well. They did well at calming my extremely high anxiety before surgery as well! They also followed up a few days after and that was nice to know they cared.
It took three techs to find a vein to get blood for diagnosis, leaving with numerous bruises. Not a pleasant experience. They did diagnose me, saying it was not my heart causing the pain in my chest. Which was good! It was very cold in the …
It wasn’t busy the night I went in. I went right into a room and had a great nurse who was very kind and attentive. I was there for about 3.5 hours, which unfortunately is an average visit to the ER. The ultrasound technician that was on …
I went in for surgery. The staff coming in (covid precautions), admitting personnel,
nurses, anesthesia and doctors were all very efficient, kind, caring, and …
The care the the staffing gave me during my day surgery was great. They explained everything to me as to what was going to happen and when it was all done and I was ready to go home they explained the what I could and couldn’t do. The only …
It was a very long day, but the nurses we incredibly sweet to my Mom.
The medical staff are very efficient and know their work well. The nurses were kind and attentive. Thank you.
Surgery unit on 2nd floor – super clean and nurse and other staff were awesome and excellent in caring for me during teeth removal.
Update: this facility continues to short change tertiary departments out of needed pay increases. The nursing department is slated for increases, but employees in tertiary departments are getting the shaft! Good job. Continue to hire the …
The labor and delivery and postpartum care I received was beyond exceptional. I was induced and had lots of questions. The nurses took their time and explained everything. Helped managed my pain and helped calm my anxiety. My little girl …
Wasn’t too impressed with my ER visit.
The nurses were nice and same with the imaging techs. I’m just surprised at the …
I had a lengthy and somewhat complicated CarioMRI done here and I was so impressed with the professionalism and care. Thanks for all you guys did!
Jim and I were treated very well during the day surgery. The staff was very efficient, professional, friendly and explained the process in a consoling manner. We were reassured by all of the above that Jim was in good hands. Dr. Lemons is an excellent Dr. His bedside manner is fabulous. We could not have had a better experience!
These guys were great. I had a internal pump and a cataract surgery the same day and they let me hang out for the hour and a half between what would normally be check in times for each procedure. The staff and nurses were wonderful. If someone needs to have a procedure done, EIRMC is the place
Everyone from the office staff, the radiation therapists the nurses and Dr Holt were amazing.
The wound care center has friendly staff but the care is poor and if you have two wounds from the same incident they will have two people, not necessarily doctors look at them, and charge two co-pays. They don’t seem to care if the wounds …
Wonderful nurses and doctors. Awful food, but they probably can’t help it, and until the last day, I didn’t know if you wanted butter or salt on your vegetables, you had to ask a nurse for it. Great phlebotomist doing daily draws. I have …
Would like to thank all the doctors , anestheologist crew, dietary and especially the amazing team on the 5th floor , nurse’s, night crew ,orderlies , folks monitoring my vitals and everyone else that passed by my room as I sat there …
EIRMC has been patient and helpful to me. Since November 2021 I have been there numerous times and always been greeted openly and timely. The staff even when overwhelmed treated me well and with respect.
I’m fully satisfied, doctors, nurses and all another emergency staff was helpful. After surgery, my doctor, and staff was around me and giving me fully support, specially overnight when I needed more care! Thank you so much for everyone!
Transferred from another local hospital for emergency surgery. The names I remember were: Summer’s for surgery, Austin as our over night nurse, and Kylie Jeppson as one of the nurses that stopped in. Everything was well explained as well as …
The ER staff were amazing.
The surgeon saved my husband’s hand.
We are very happy to go to EIRMC for his continuing care.
5/1/21
I had a great experience! The Labor and delivery staff were very kind. I was very impressed. I didn’t have any issues and I hope that when I deliver I am …
Exceptional care before and after surgery. Spent over 2 weeks on the rehab floor…loved all the staff. They were caring, funny, and very helpful in my recovery. Thank you Dr. Bushman, Rob, Kevin, Jenny, and the great nursing staff. All are to be commended, in my opinion.
I had many great Nurses, CNA, ect. All of whom took really good care of me. It’s clear they are over worked but never complained or lowered their standards. Rather than telling me how it was going too be. Each worked with me too make …
I had a fairly extensive spinal surgery, and afterwards had some great nurses! The CNA’s were just as amazing as the nurses.
Go elsewhere if possible. Wait times are ridiculous. EIRMC’s processes are filled with major waste/inefficiencies, which enables them to charge the maximum. Then, their physicians charge on top of the hospital charges. I had a physician …
My recent visit to ERIMC was for a routine procedure. The staff were very professional and thorough from the check in to after the procedure. It was a pleasant and satisfying appointment.
If I could give this hospital a zero I would. I had two emergency surgeries here last spring and the care from the nursing staff was unprofessional and downright egregious. The Drs were sharp but a serious overhaul of the aftercare should be conducted. There was one nurse, Kate, on the 4th Floor, who was fantastic.
I just had a major surgery, and I received incredible care the 3 days I was in the hospital. My nurses were very attentive to my needs, as well as the CNA’s. I was very pleased with my stay, if/when I needed something, I did not wait long …
My experience at EIRMC was incredible. I was taken care of amazingly. My nurses were attentive and kind. My doctors were knowledgeable and thorough. Everyone was compassionate and made me feel comfortable and always answered my questions …
My wife had a DNC on Thursday. Everything went fine.
Buckle up. …
I could not be more disappointed in the treatment that we received at EIRMC this evening. My husband was admitted into the hospital this morning after suffering a stroke. He also has heart disease. We have been very upset today with the …
I can’t say enough good about the care, and professionalism I received in the ER at your facility. My only regret is you’re located in ID and I live in NC !
Everyone was very kind and helpful. The only problem was a receptionist was loudly complaining about how she was “so done” with working that day and wanted to leave “forever”. She had helped someone very politely but then as soon as they …
If one has to go to ER, this is the best. Very good care, concern, empathy. Best word is kind.
From the time the life flight pick me up in Big Piney, To dropping me off at the hospital, to the ER room, to dealing with the administration being taken to the fourth floor and up to the time of my discharge what a great experience for my …
I recently went to EIRMC for a scheduled c-section the beginning of April. Not going to lie that I was a nervous wreck the night before and that morning. The nurse ,Catherine, that got me all checked in and prepped was the BEST! She calmed …
About a month ago I was sent to EIRMC from our clinic, which is 2.5 hours from Idaho Falls. When I arrived I couldn’t walk, was having trouble talking, and couldn’t control my arm. While there I had my blood drawn and not one but two COVID …
Everyone was great but in ICU, a male nurse was acted very unprofessional….he denied and disrespectful of my request for his help. Several times I was basically told to shut up!….but, then the doctor intervened and listened to me! I feel …
Just got blood draw. Long blonde hair Lisa was awesome. Thank You. G
The nurses were amazing! Especially Katy a NICU nurse and all my nurses in the labor and delivery center.
Check in went normal
Prep was normal
Nurses were great as was Anesthesia and recovery. I will be calling Monday to speek with a manager.
The staff were all friendly, competent and quick. I got in almost immediately, and out promptly when treatment was complete.
they was very fasy getting us checked in, they had us where we need to be for test or blood work, everyone we came in contact with was very nice and would explain everything to us.
It was a very long visit, short on doctors? The first nurse when I arrived was coming to end of his shift so I was glad to get someone else. The new nurse was great
Every Staff Member I Encountered On July 13th For My Surgery. Was Very Friendly And I Had A Wonderful Experience Being In There Care!
I work in the medical and have had to request medical records from this facility to continue care for the patient. I have called the pharmacy multiple times to request records and they will not answer. I had to request to speak to the …
Unfortunately I had to go to the ER at Eastern Idaho regional. Everyone at the hospital was so kind and helpful. The young lady, Kendra, that worked to get me registered was so nice and friendly. My PA Brent, really helped to get me the …
I recently had hip surgery, my doctor was Dr. Logan Cooper, he was amazing as was the office staff, the nurses, the anesthesiologist, clinical staff in the PACU Clinic from start to finish, everyone was very kind, you can tell they love their jobs, and truly care for their patients. 5 plus 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 to EIRMC …
Extremely pleased. I was taken care of quickly and the Doctors and nurses were very knowledgeable and helpful. The worst part of the experience was the bland tasteless food. Worst hospital food I’ve ever had and it all went in the garbage. …
A few mornings ago, I had to call 911. My nurse was a sweet young lady named Evann! She had the most calming vibe! She gave me excellent care and I felt less afraid. Thank you so much, Evann!! Bless you!You are an awesome nurse!! ☺️✨👑💜🙌 …
Very courteous and professional staff. My wait was faster than at a redi-care and I was treated like a person, not a number. EIRMC Emergency Department is my go to.
I hate to give it 4 stars. I would give it 5 if it wasn’t for Dr. Souf and his apprentice. I don’t remember his name. The staff, nurses, Dr s are amazing and caring. We all went thru so much together that I cannot express how much love and …
-Thank you for saving my baby girls life!- 2015
Recently had a family member who was on the fourth floor. I want to say Dr. …
I was 2,400 miles from home on vacation and presented with severe abdominal pain. The staff in the emergency department quickly triaged me, and within 30 minutes I was seen, given pain meds and taken for a CT. I had acute appendicitis and …
Everyone was wonderful to me while I was there.
Thank you for the great care I received.
Mark S.
I have ALS so I find myself at EIRMC 4 or 5 times a year. Every time I go I’m treated by very professional and courteous staff members. From check-in to discharge I am always treated in a most dignified manner. Having to go to the …
ER Visit:
It has been a nightmare to work with this hospital. It’s over 2K just to sit on the hospital bed. Our situation is that a kido went to the ER presenting with a …
The nurses were so kind and understanding. Helped me to the restroom never made me feel uncomfortable even when they had to help wipe me 🤦🏽♀️. My first nurse just went above and beyond. I don’t know her name but she told me a couple …
I recently had a heart procedure done. @Natalie Kelly was my nurse that day (3/23). She normally works in the ICU and is one of only a few certified burn nurses at EIRMC. I am very thankful that she worked on the 4th floor that day. She …
I wasn’t told my meds needed to be asked for and I was in a lot of unnecessary pain because of it! Also, it would have been nice to have been cleaned up daily instead of whenever they got around to it!! I was a bit disappointed in my stay.
I am grateful for the care of the wonderful, kind, caring, knowledgeable, experienced staff that helped me. A dear woman nurse stayed with me while I was in agony following the release of pressure on my spine, long after the recovery room …
It was very good. Got right in and did the cat scan while I got a nap and did it again and I was done.
I had an outpatient surgery, and EIRMC was on top of everything — from the labs and information a week before, to checking in online, to the surgery itself, the recovery period, making sure I was all right to go home, and checking in afterwards. Couldn’t have been a better experience!
I showed up, registered, had blood drawn, and gave a urine sample. Everybody was nice and got the job done.
This was my second time delivering at EIRMC. The staff was wonderful and very attentive. I felt very supported and every need was met with a smile. The nurses in the women’s center are amazing!! I definitely recommend to any expecting mama ☺️
EIRMC and their staff were truly amazing. They aided in the registration process early on in order to expedite my reception and procedure. The care provided was exceptional as the physicians and nursing staff were friendly, competent and …
Very professional, knowledgeable, and caring staff. I believe these people could work any place in the United States and they here!
During my stay I was kept very well informed, checked frequently, and received …
My overall experience was very satisfactory. My only issue is with the nurses that took care of me in recovery. I felt very pushed to get out and go home. I don’t know if that is because I am on Medicaid? All the other nurses and medical staff were wonderful. But very disappointed with the final care.
From the moment I walked in, everyone was so kind to me and my parents. The nurses I had were the best! They even offered my parents drinks as well. The people who helped us check in were awesome as well. The man was easy to talk with and helped me calm down. It was nice to feel that way before a surgery, even if just for a bit.
I had a great experience with my MRI. Brittany and Zach were friendly, kind and made the registration process smooth and easy. McKenzie at the front desk in imaging, was very friendly, walked me through the paperwork and kept me informed. …
This was my 1st time in the EIRMC emergency and I was very impressed with how quickly I was taken back and how the ‘team’ all had a role and everything was done by a well trained staff. They were friendly and explained everything as we went …
The doctor and the special nursing staff that were called something else that I don’t remember what put an IV in my neck where great. Because of them I would feel comfortable in going back here in an emergency. …
My husband was burned while burning ditches. I was scared to death. When he was airlifted, I had no clue as to what was going to happen. The Staff in the Burn ICU were wonderful. They advised me every step of the way of his progress. I …
Unfortunately we all end up needing doctors and services that ermic hospital has to offer. My doctors Dr. Parsons staff, Dr. Payne,, Dr. Bushman and Steve at there physical therapy are amazing people I honestly can’t say enough about Steve …
I had bilateral pneumonia and woke up in the ICU in 2020. Dr Kenneth Krell was the lead physician. Very personable, detailed, compassionate and reasonable doc. The nurses (Jim), (Brianna), medical assistant (James) respiratory therapist CJ …
The hospital was very clean. The nurses when I first got in were very friendly and helpful. The doctors were great. Got everything I needed done. My only issue was with the recovery nurses. Our first nurse was narrowed from Florida. She …
The staff was amazing. They took the time to explain everything thoroughly and put me at ease. I highly recommend this facility.
Check in was easy and every care was given to keep us safe from Covid infection. We were personally escorted to the location of the cardiac procedure by a kind volunteer. My nurse, Mary was exceptional. She had a wonderful personality and was attentive to my needs. My cardiologist was great. It was a very positive experience.
I had to draw blood and the team of healthcare workers were very kind, fast, and understanding. Very helpful and quick. Thank you!
This review is for my visit at the infusion center in February 2022. The whole process was wonderful! Melanie and the rest of the staff are all friendly and skilled at their jobs. They take the time to see each patient as a person and …
The staff and doctors are all so kind, friendly and efficient. I had a wonderful experience. They were all extremely concerned for my safety and comfort. Best hospital I’ve ever been in! Oh … the food was delicious!! Way above any other hospital I’ve been to.
Best ER visit ever! Everyone was on the ball and made us feel welcome and at ease through a stressful day. Staff was very professional. Tests results were available very quickly, which is surprising since these things usually take hours. Overall we were very impressed with this visit and would definitely recommend this ER.
DR. BRENT LEAVITT IS A PRIME EXAMPLE OF WHY EIRMC HAS A REPUTATION OF BEING BETTER AT KILLING PEOPLE RATHER THAN SAVING THEM.
The staff was very nice and professional. The care was comprehensive, , thoughtful and patient orientated. The hospital’s reputation has been expressed by the transporting EMT, and Paramedics and it was very impressive. I felt comfortable …
Amazing nurses and doctors. Very sincere in finding out what problem is and fixing it quick! caring staff!
I had a blood draw at the hospital and it went well. Now my Doctor will determine if the numbers will require changes.
I have never had a bad experience at EIRMC. Very friendly nurses with great care and compassion.
I had a problem with a retinal detachment and required a vitrectomy, the doctor and staff were very professional and took good care of me. It’s greatly appreciated
I had surgery on July 7th. I’ve had many surgeries on my life, but this was by far the best hospital experience I have ever had.
The pre-op process was slick and easy, check in was a breeze, my nurses were THE …
Overall visit was fantastic. The staff was awesome they got all the tests completed and gave me some piece of mind. The follow up instructions is what I was upset with. I was advised to contact the cardiologist to have a stress test …
I enjoyed the white chocolate and huckleberry latte. The staff is very friendly and professional. I have come back 3 times to order more lattes!
the staff were amazing to me and i was so scared for my surgery and i cant think them enough for being so kind and patient with me, i would go there again next time ive got something going on.
The personal are great . They were all very pleasant , knew their jobs and very professional . The only bad thing was the bed , it had a hole in it that would almost let you fall into it .
The nurses and phych techs were mostly great. Most were on top of things and made the stay easier.
Meds were usually handed out properly. There were a small group of nurses/techs …
I was well taken care of. The only adverse comment that I have is that I had to wait quite a while and needed to leave and return. However, the staff communicated with me well and there were no surprises.
Had x-rays taken there, and was very impressed by the technicians and thorough images taken on my knee. Also extremely impressed with Dr Bushman who was very personable and knowledgeable in diagnosing my knee problem.
Staff were very pleasant and kind. Believe her name was Jennifer ,she was absolutely lovely and very sweet to my son.
EIRMC is not the place to visit for quality care. You are sure to experience billing discrepancies and unwilling staff to help you navigate those issues. All you are to this hospital is simply a dollar sign. Do your research and visit a different facility
I was treated fair.all nurses,technicians, and drs.listened to me and did their best to accommodate me. Comparing this hospital to the 1 in poc. I’d go to idaho falls first hands down.
The patient portal was entirely useless. I wanted a summary of the visit and almost every category said NO INFORMATION AVAILABLE. The only category filled in was a list of my medications. I know that info. There was nothing about findings or recommendation or conclusions.
Excellent care. Everyone I saw was great. They were very good at getting us the care that was needed and quickly. Great experience.
First time having major surgery since 1983, things have changed very professional staff. The recovery area was my own private room. I was veryimpressed
The nurses and staff on floor 5 were amazing! So grateful for them! They were kind, helpful, supportive, and really cared! Thank you!
The nursing staff was great. They all seemed to like their job and it showed. I was taken care of very well during my stay.
The care I received was excellent for the most part. The surgeon was great and I have been a repeat patient and would use EIRMC again.
I came in with an emergency which led to me having emergency surgery. After which I had to stay for a couple days. The staff was very polite, caring, and attentive.
I went in for an induction and everything went smoothly! Everyone was so kind and helpful and showed us where to go. Nursing staff both day and night was fantastic.
My experience at the cancer center infusion center has always been stellar. Paulette and her team take extremely good care of the patients.
Amazing staff! I have never had a bad experience here all the doctors nurses and even front desk is very caring and actually listen to your concerns! Thank you for all you do!
I always have a great experience at EIRMC! I absolutely recommend them to anyone who might feel unsure about receiving medical attention. You will feel the care and concern they have for everyone. 😊 …
Our experience at the hospital was good. Covid restrictions while having a new baby were annoying but I dont hold that against them. The staff in the billing department are understanding and nice. Only reason for 4 stars is that there was a …
All of the staff were very friendly, personable & took the time to answer questions & explain the procedures pertaining to my visit. I appreciated the great care I received while there. Very pleasant environment. Thank you!
Tiffany in labor and delivery is outstanding. The whole labor and postpartum department are splendid. I have a safe and happy baby because of their competence. Also, LOVE Dr Adams!!
I was there for surgery and as they were getting ready to put the iv in I requested someone who ha put in an iv in me many times, they ignored me. I have many bruises due to them ignoring me until the last lady finally went and got the person I requested. It took an hour for 3 nurses when it could have taken less than 10 mins.
The team that schedules, confirms, surgery, and provide pre op instructions was terrible. My doctor’s office had scheduled a surgery day and time and said EIRMC staff was going to call and confirm with me the day before the procedure. My …
This Hospital has the most alert, professional, sincere, confident and selfless Nurses that work together like soulmates from birth. The wisdom that is normal within their teamwork SAVED MY MOMS LIFE. I Thank all of You men and women. My name is Jerome Miles and my Mom is Betty Brookman
SIMPLY EXCELLENT CARE. I drove from Montana after possibly dying from poor care received at St. Peters hospital, that resulted from equine wreck. I required major surgery. Super Star DR.Mike McCann used his wonderful skills to put me back …
Had to take our daughter for dental surgery and everything was excellent as far as surgery went.
We did all get extremely sick immediately after the visit but with covid running …
My wife took me to the emergency room because we were concerned about my chest pain. Turned out I needed immediate gallbladder surgery. The care and compassion I received was provided quickly by a team of medical professionals that I will always remember. Thank you for taking care of me!
I was well taken care of at my last visit. I had caring and kind nurses and technicians. Thanks for Having the best staff.
There are a few good staff that work here, but this facility is mostly being used as a teaching hospital filled with interns and traveling nurses and doctors. Personally, if I’m ever having a heart attack and EIRMC is the nearest facility, I’m going to take my chances and ask someone to drive me right on past it to another facility.
My daughter was treated very nicely while having an X-ray series. Very easy check in and short wait.
Simply good, helpful care from the time I came in, until discharge. Doctors and staff are all gentle, friendly, and helpful.
You couldn’t find a better crew than the people at the cardiac care unit. Everyone, from the nurses to the staff in procedure room were kind and caring.
Everyone, from registration to housekeeping to the nursing staff were amazing, friendly and kind. They went out of their way to make sure you were comfortable.
Our visits to the hospital were great. While we weren’t there for a happy event (stillbirths of our babies) the staff at EIRMC was very accommodating to our wishes to see one of our babies one last time before he was delivered. Also not …
Took 6.5 hours for a 5 minute diagnosis. Went for hours without seeing anyone. 4 hours in my room, I went out to the bathroom and there wasn’t anyone in the hall. Don’t go during a shift change.
The staff at EIRMC were very professional and took very good care of me before and after my surgery. I would have no problem recommending them to anyone.
I was admitted to the ER due to an uti. I was very ill and the staff immediately began to diagnose amd treat me. Outstanding service!! Staff is very cordial, confident and competent.
Never fun to be in the hospital, if I have too I won’t go anywhere but ermic. I always get treated like gold, the nurses are wonderful, so are the doctors no complaints they always take great care of me.
It took way to long to get pain meds. I cried for an hr before they brought me 600 mg of ibuprofen. Put me in a flimsy ankle brace. My dr has me in a boot for 6 weeks and says I have torn all my ligaments in my ankle. I just felt like I didn’t matter and they were numb to my pain.
Although these type of appointments are never fun, the experience was easy, fast, the tech wa helpful and explained everything she was doing. We discussed images and exchanged feedback.
Couldnt have been a better experience.
I showed up at emergency (with a real medical emergency) and was quickly and efficiently checked in. The physicians, nurses and staff were simply excellent. I could not have asked for better care. Kudos!
Went to ER at advice of Dr following wellness check up due to elevated BP and shortness of breath. Physicians, nurses, support staff all excellent. I felt important and carried for.
Zero follow through, outrageous bills, and unhelpful staff. Their billing is beyond confusing/frustrating. Even with some of the best insurance in the state I ended up with an $1,200 bill for less than 3 hours in the ER. Every aspect of …
I had a day surgery. I found my care to be excellent. Everyone was courteous and efficient. My surgery was started early so I was home earlier than I thought. I was so pleased.
I was in Day Surgery for my ACL reconstruction and everyone was incredibly kind and helpful. Dawn helped with my pre-op questions and CJ took so much time after I woke up from surgery to make sure all my questions about the brace, wound …
The staff was very kind, caring and professional. We appreciated their attention to details. Over all their care was the best we’ve ever received at a hospital.
Last week I went to the emergency room for abdominal pain which was quite severe. The doctors in the ER ordered a CAT scan, which then took nearly four hours to get results from. Upon receiving the results, a doctor proceeded to tell me …
I was registered quickly and efficiently! The MRI tech is VERY knowledgeable and caring. I will always use EIRMC for future MRI’s…this is the second time I have had the opportunity to go to this facility and both have been 5 star!
I loved my labor and delivery nurse and the postpartum discharge nurse! They offered such good care and concern over me and my baby’s well-being.
Everything went well and everyone was kind except a lady I don’t remember her name, but her name tag said Day Surgery on it, she wasn’t caring at all when I was waking up after the surgery. It felt like she was trying to rush me to get out as fast as she possibly could. But aside from that every this was good.
I had a artificial disk placement surgery. The entire staff of EIRMC were very kind and helpful. They helped answer any questions I had. I am very happy with my level of care that was given.
NEVER GO HERE!!! I experienced a reaction to some medication that sent pain throughout my body. It was late evening and ended up going to EIRMC. They lamely treated me and seriously left me screaming for help for three hours before my …
It’s not me who was personally treated, but I was with a person being treated and was surprised that the emergency staff did not take things as a serious problem. We had to return to eirmc 3 times to get real help within the matter of 5 …
I had the worst experience of my life! The nurses treated me like I was just looking for pain meds even though I just had an emergency surgery to remove my collapsed gallbladder. They infiltrated my IV and didn’t even apologize l, they just …
My experience with EIRMC was very nice. Thanks to All the nurses surgeon and the anesthesiologist were such nice people and helped me in my time of need. I was so worried and scared for surgery but everyone was so nice and reassuring to me and my situation. Thank you EIRMC!
My husband went to EIRMC and was triaged very quickly and seen very quickly by a staff RN, and soon thereafter by an ER physician. He was very pleased with the swiftness and thoroughness which he received.
We are very thankful for the great care and service!
I had a hysterectomy last week and the care I received post operation was atrocious. The only thing they cared about was getting me out of the bed so it could be turned over. I was out of surgery by 10:25 and it took about an hour and a …
I have visited their ER twice in the last month. I’m very impressed with everything from the checkin and immediate action they take to the professionalism and level of care. I had 2 emts I met for all of 10 min and I was instantly …
My Sister-In-Law & her Brother were hospitalized due to Accident for about 15days and they were given the BEST TREATMENT one can expect from Hospitalization. Doctors Nurses were at there Bestest. They never let my brother felt we are from other state/country. Kudos to EIRMC Team & A Big Thank You from all in our family.
I came in for a medically necessary induction. I explained to the nursing staff my birth plan, and was sorely disappointed. My labor was high risk and they did not care at all about me or my comfort. For example, when I went to use the …
Nate in the ER, Katie in ICU, and Nathan in Physical Therapy are the best workers. They were so caring of my husband, Patrick O’Daniels, when he had to have emergency surgery to remove his spleen. Nate was very caring and talked to both of …
The room was a former observation room. Very small and disorienting. No usable shower. Floor was only mopped once during stay. Had three good nurses. The rest were below average.
The nurses do not know how to draw blood, and it’s not just with my experience, I have been a patient recently and I have fantastic veins but 2 nurses working together missed, the CT tech had to fix it, I am a nurse and I get a lot of …
The entire ED visit was great. The PA—C, Nurses, Radiology staff, reception staff all knew l didn’t feel well and acted with utmost care and concern. I was made to feel like I really mattered and often that’s not the case in some EDs. My …
The staff were friendly and well organized even at 5 in the morning when I went in for my hysterectomy. After my surgery though, I informed them I was in pain and passed their criteria for it. They didn’t give me enough and I started …
I entered EIRMC for outpatient surgery and was promptly shown to a prep room on the 2nd floor as I’d completed the pre-admissions process online. From then on, the experience was seamless from the initial admissions to professional …
5/5 stars for fabulous care and amazing staff in labor and delivery, NICU, and Same day surgery. However, -10/5 stars for billing office and communication with patients. after my experiences with billing I would NOT recommend using this …
Very thorough as all info is gathered before a procedure. Very impressive hospital. Only one suggestion is for Administration to research a better ear coverage for MRI exrays. Noise was very painful to my ears which caused days of …
The nurses were very attentive. The doctor did a marvelous job and we really appreciate him coming out on his day off. Everything went better than expected at EIRMC.
The care I received from nurse on cardiac care floor was the ultimate in efficiency as well as very professional. As always, Dr. Hendelmeyer was his usual professional and exudes confidence. It was a wonderful experience and I thank all involved in my procedure.
Your employees Steve Jones, Nurse, Tavia Pickett, Nurse and Mike Chatt were fantastic and was extremely helpful in any way possible! Their care and concern of any patient is outstanding! They always made me feel welcome and up to date on …
I went to ER with a suspected blood clot. I was promptly taken i9n for assessment, tests were run and I spoke with numerous personnel, including four doctors. All were efficient, personable and professional. I was very appreciative of their servicer.
My experience wasn’t the greatest! Nurses were loud and laughing at the nurses station. They were late getting my pain meds to me. If I wasn’t for my daughter staying with me I would have had to wait to go to the bathroom. I had to empty my …
I had back surgery at EIRMC in July and was sent to 3rd floor to recover. Except for two night nurses, the nursing care there was terrible. The day nurses were too busy and were rude and telling me that I should not be in pain. I was …
My husband had a stroke and I called 911 they came in about 5 min. They took him to Eastern Idaho Regional I followed in my car and they took him in and started a clot buster within 2 minutes which helped. All the doctors were so good and they all worked together to make him better. Well trained staff.
My husband received exceptional medical care at EIRMC during a recent 7 day stay. Everyone also helpful to me during my visits. We are Blessed & grateful to have this level of care available so close to home.
My visit at EIRMC August 2022 was great I had no complaints. All the doctors’ nurses and surgeons took good care of me. Did a great job on my surgery (Hysterectomy) done. The doctors’took the time to go through everything and what to expect …
***Updating to add***
After receiving a comment back I did call the number listed and left a voicemail. I never heard back from Jennifer. My financial advisor did respond back with …
I had to visit the ER right before Christmas. The staff was EXTREMELY friendly and responsive. It was really nice to feel like they genuinely cared about my well being and they took my concerns seriously. I can’t believe how much their service has improved over the last few years. Good job EIRMC keep it up.
I loved the nurses here, they did a wonderful job. However, after my experience with billing I would NOT recommend using this hospital. After my services, I spoke with billing to receive a 20% discount off my entire bill as I was paying it …
Staff was courteous and friendly. Got me in quick and did everything possible to simplify paperwork and billing. Dr. Payne took time to get to know and understand me and answer all my questions. I would recommend East Falls Clinic to anyone for primary care.
Couple things I wasn’t happy with. The food was terrible. I’m type 1 diabetic and would never get my insulin when I needed to take it. Almost everytime it would be and hour or longer late. I get it they were busy but that is very important …
I just wanna take the time and think all of the nurses that worked on the 3rd floor in pediatrics room 303 for helping my family. I came from Oregon because my child was diagnosed with RSV and the nurses there helped so much I cannot thank …
We took our adult special needs son to the ER, and he ended up being admitted for overnight observation. That turned into a stay of several days. Because he is non-verbal and severely developmentally delayed, I stayed with him. …
I recently delivered my first baby at EIRMC, and received PHENOMENAL care! The staff was so attentive and answered all of my questions in full detail. They also provided genuine reassurance to this new mother who, as you could imagine, was …
I drove up from Florida with a wound (hole) in my lower leg and did a walk in appointment. I visited 4 times over a month period and no matter who I say I felt everyone genuinely cared and had my best interest at heart. The staff is very knowledgeable and explained the treatment along with the expected outcome.
We just had a baby. Loved our nurses in labor & delivery and in the women’s center. I loved that there was a nursery so I could get some much needed rest.
I was not impressed with my anesthesiologist and my epidural experience. Other than that our stay was great.