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The nurses in labor and delivery were very rude and treated my situation like how dare you have contractions at 25 weeks pregnant, and had my magnesium levels way to high I wasn’t even able to swallow and almost drowned on an ice chip, I …
Horrible place… they intubated my mother against her wishes then flew her to Lubbock TX which I know was against her wishes… best part of all that was getting her the hell out of that horrendous hospital.
A week ago today I came through the ER but this time nothing was routine .I suffer with COPD-EMPHYSEMA ON THIS ADMITTANCE I WAS FOUND IN MY ROOM NON RESPONSIVE COMPLETE RESPIRATORY FAILURE IF NOT FOR THE QUICK KNOWLEDGEBLE RESPONSE I WOULD …
Was there towards the the middle of January and February. Lost a debit card, jacket, phone, and watch. Staff would ignore you place was dirty and roach infested. Will never again will I ever go to eastern regional.
Such caring and understanding staff, treated me wonderfully, and gave me everything I need to get better while staying here.Was absolutely pleased with all the services provided. Many thanks to all the staff who made it easier to stay and get better.
The ER, RN Lorna, and PA Katherine, were amazing! They did everything they could to make for sure I was okay and figure out exactly what was wrong. I’m so grateful for their help!
Please stay away from this place.. very unsafe they really have no idea what they are doing. I went in for a procedure, not the emergency room. They gave me instructions after the procedure that could of cost me my life.. I dont like to write reviews like this, but please be your own advocate for your health.
The lady’s are usually extremely rude who check you in the ER. The doctor’s and nurses have been great! I’ve been there too many time’s and have been treated very well.
So horrible that I’ll come back with the details on what happened after we’re done sueing this hospital smh. If I could give this a zero I would. Just horrible.
I was treated very well by drs, nurses and cnas. Thank you for your wonderful staff and their kindness. Especially in my condition they were very caring. Thank you again
I couldn’t have asked for a better birthing experience! Both times I had my babies, we were taken care of above and beyond our expectations!!! Thank you EAstern New Mexico!
Can’t stand the way I get treated here I have very bad anxiety in hospital settings on epileptic and gets the rudest nurses and the bald guy thinks he is a tough guy. I should not have to go by a Dr orders especially since I already have a …
The discipline of Angel at that facility, and Dr Maddox and the team’s expert advice helped me immensely. Hats off to all those, including the long time inpatients for the experience. If I go back, or to far forward, instead of focusing on the now, I would.go back here voluntarily again.
Went 7/18/18 to the E.R. for a spider bite and had to get blood drawn along with antibiotics through the IV. This is how my arm looked as I was walking OUT the emergency room after being discharged. Very disappointed in their nurses lack of care and concern.
Ive been travel nursing for 3 years and a nurse for 6. NEVER have I worked at a worse hospital!!! The previous reviews are true. I worked there in 2014 as a traveler on nights. It was REQUIRED (by night shift since days refused) to work 12 …
Eastern NM Medical Center was a God Sent to my wife Jennifer Funchess. Not only did Dr.Tony help us with everything but he was the BEST Dr. we could have ever asked for also the staff at the hospital, er, all around was wonderful if we have …
I am extremely displeased with the lack of concern for patients at the minimal office level. I was simply inquiring regarding my child’s authorization/order. I was given the run around, and told they were not going to listen to me. I will …
This hospital wants to tout all of it’s wonderful “community” dealings, but it lets it’s helicopter services fly directly over homes that have been there since before there was an Eastern NM medical center! So much for community concern…
After waiting at Lovelace Regional Medical Center ER for over an hour with out being triage or seen, I decided to leave and go to ENMMC ER. As I walked thru the door I was immediately asked the nature of my visit by a triage nurse. I …
THIS IS A HORRIBLE HOSPITAL!!! My mother fell in a local Dept store that had extremely slick floors and had to call an ambulance in which we were taken to ENMMC. The ER service was great but when called back to see a dr we got a NP and it …
On March 18,2019, I had a tkr, performed by dr. Castle, I had a great outcome, also appreciated the anesthia he chose for me. He is a really great doctor, and he knows what he’s doing.also had wonderful nursing staff that cared for me while my stay at eastern, especially Blanca, anyway happy with my new knee. Thanks Dr.Castle and staff.
Had nuclear stress test. Nothing out of the ordinary to report except it took 3 sticks to get IV started. That was somewhat painful, but the test was uneventful.
This last experience was like none I’ve had before it was plesent, the nurse’s were great not sure what changes they are making but they are certainly on the correct path I feel confident in the medical care I recived and feel that I will be in good hands should I need further care
Actually felt like they cared and they took all the necessary test to find out what was wrong I’m feeling better now and I’m so thankful for the nurses for the staff the doctors thank you so much
Was in the hospital with my cousin and aunt for a mental health evaluation for my cousin. They are not paying attention to what is going on in the room. The doctor was some what nice, he asked TWO queations for the evaluation and sent us on our way.
The nurses need to work better answering the red button , why they can’t get better coordinated? Everything else was good, the best surgeon for colon reconnect, is better than lubbock texas she is a great surgeon and her team .. …
we have been coming here for years…only because we don’t have many other choices
..and I hate Lovelace hospital as well…everytime we come here…we wait …
My mother went to this ER many times with ,nausea, hallucinations. They kept sending her for migraines, then shingles, finally some eye defect. Many CT scans were done as well as 1 MRI. Nothing! I drove 10 hours from AZ took my mother to …
This ER is a joke and a RN named Karen is the rudest nurse we’ve ever had. If you have any other option do not get treated here. If you want nurses and doctors who at least pretend to care, go to lovelace. …
All the regular staff that did my procedures the.. the doctors the technicians the nurses were great the only reason I give it three stars cuz they had a traveling nurse helping them that day with my procedure and she was really rude, obnoxious and a know it all and was trying to tell all the others how to do their jobs.
The Hospital saved my life from a very serious attack and treated me immediately and did nothing but follow up on my case every hour. Starting with the immediate attention of the ER doctor, thru testing, surgery and followup. God bless everyone on my case!!
My husband went in for an infection in his forefinger. He was having intense pain and asked the dr to not squeeze his finger. He went on to tell the dr the other night he went to Lovelace and the dr squeezed his finger and he wanted to …
Thank you 😊💖 for making me feel comfortable. you are an excellent person and making sure that my procedure went well. Once again Thank you for everything. Norma Davie. …
Was the worst hospital I’ve ever been.they put me a room which looked like a jail cell couldn’t restart my Iv. Due no plug ins in the room no call button I was laying on a wooden homemade bed I asked for a pillow I got 2 hard blankets for a …
My stay at ENM Roswell was very nice. I want to thank all the staff, you all where the best. You helped manage my pain, I look forward to having my surgery on the 24th of this month. God Bless you all, the food was very tasty, my low fat …
The in and out surgery is a joke. We arrived before our set time and people who arrived after us went before us. One lady literally walked in and was back in a room within 5 mins. When we told the lady working the window we had been waiting …
The first time I went I waited 3 hours and nobody saw me and then they didn’t want to let me leave but the second time I went I finally got to see your doctor and she knew what she was doing because I’m all fixed and well!
Dr Schriber from the er treated me last night. He FALSELY said i might be a harm to myself or others. I was having a panic attack and have emphysma. I have to be careful because those two combined can bring my oxegen level down to dangerous …
My grandmother has to stay here for a week. She is 90 years old, cannot walk on her own and when I came to see her today she was soaked in an adult diaper. She said no one came to help her change and she had told them hours ago. This is unacceptable!
Back in 1999, when I was pregnant with my first child I found this to be a ridiculously bad hospital/ ER. I was very sick and went in for fluids as i couldn’t hold anything down. They put me on IV fluids. This makes your body temperature …
Worst hospital ever. I went in with swollen knees and in a lot of pain. Waited an hour to be seen and then sat in the hallway for three more hours. They took x-rays but I was never diagnosed and never saw a doctor. I left in more pain …
Thank you to doctors and the nurses and the Respiratory specialest and the nutrition staff for the good food and the cleaning people who clean mom room we thank you for taking care of my mom we appreciate you all we love and miss you thank you all
Excellent operation and staff. Procedure was done professionally and thoroughly. Have had great experiences and service through Eastern. Would highly recommend.
This is what happens when the charge nurse (Nancy) and another nurse stick you 6 x and can’t find a vein and have to call the lab finally who get it on the first try. …
Thank you to the staff and doctor’s.. I was on vacation and I was in a great deal of pain. Even though I was from out of town the two doctors I saw helped to lower my pain level and made it so my wife could drive the last two days to our …
As a nurse in the ED at Eastern New Mexico Medical Center, I would highly recommend this to anyone in the community. The staff are highly capable and very willing to treat those in the community. Teamwork at Eastern is amazing
The E.R. staff are great. The surgical schedulers are not. I’m having a procedure done in 2 days. The doc’s office specifically told me I needed to go to the hospital for preadmitting. The schedulers are telling me no, I don’t need to. The …
I was super impressed with the doctors and staff. Everyone is super attentive and helpful. I highly recommend this facility. Thank you everyone for your hard work and for putting patients first!
Appreciated the social distancing that employees and patients were attentive to, as well as wearing of masks. Staff were courteous and gave clear instructions and directions.
I received the most incredible care from Monday to Friday this week at Eastern New Mexico medical center.
The surgeons were outstanding, nurses are amazing, certified nurses assistants …
Great experience. Everything was ready by the time we got there. Reception and radiology were both super nice and ready to answer any questions we had.
The ER Department gave abysmal patient care to a very nice person. The hospital was at capacity and unable to get a bed. The patient was kept in an ER bed with the sides raised unable to get out of the bed to use the phone to call his …
Unfortunately they don’t have lower than one star. Want the wrong medication go to medical center. Enjoy their derverse hiring. Nurses who follow Doctors orders try Lovelace. Hard to understand nurses who are unsanitary surgical/medical floor medical center. And this is just the beginning.
This was my second experience in 26 years with physical therapy for the same issues that habe worsened. This round with Salin, Miranda, and Kim was much more personalized and effective. I highly recommend them for p-t needs.
I wish I could give this 0 stars. This hospital admitted my relative 10 days ago for Covid. He overcame that but they are now refusing to release him to his caretakers. His guardian and his power of attorney cannot remove him and they have been banned from hospital. ENMMC has essentially kidnapped him and are holding him hostage.
Well we got there at 3:30 by ambulance. My friend was not seen by Dr till after 9:30. The service was not good at all. Asked several times for blankets Pain was not managed. Just extra stressed that could have been avoided.
IT TAKES A VILLAGE. Well this place was a shocker – a gem in Roswell, NM. For the past year I’ve been bouncing around from hospitals to LTACs to rehabs, so at this point I’m a bit of a “secret shopper” expert on America’s healthcare …
I Had the Best Nurses I’ve could so attending care with the best spirit I have seen in years thank Mrs.Maria and Mrs.Naomi Your The Best Nurses Thank you for the care you did for me ❤️
I arrived at 10:15pm after an hour of waiting in the lobby not able to breath from being so sick. They have a girl come out to talk to me telling me I’m going to have to wait when longer to be seen to try and go to Lovelace and see if the …
I went to the hospital for a migraine I’ve had for the past five days nausea throwing up I told them I was still in a great deal of pain told them I was dehydrated. No IV was given to rehydrate me and they sent me home in the pain that I …
Really good experience! The entire process was fast – check in, got a room, X-rays ordered and completed, breathing treatment ordered and completed and then vitals checked and discharged. All in under two hours!
They were short handed and had brought a experienced nurse from another area just not experienced in the infusion area. And she was working without a break of any kind. She was very caring though.
We arrive at ER due to immobility in my husband’s legs at approximately 1pm. Exam of blood work and ultrasound found blood clots in legs and one in his lungs with pneumonia which required admission for further treatment. We were not …
Registration process is extremely slow. I missed a phone call on a Friday for pre registration. I returned the call back to Diane, no response. I left my call back # and didn’t receive a call back. Waited until Monday morning to call and …
The registration process was very easy!! Check in process was smooth. The nurses that took care of me were very professional and caring!! The staff at the procedure room were amazing!! The nurse at recovery was amazing.
Extremely rude medical staff and slightly racist with Unnecessary comments regarding another patients UTI calling her a “dirty dirty girl” mind you she was on the other side of the ER hall way. Extremely unprofessional and disgusting bed side manners.
Got to hospital and was taken in immediately. Everyone was.helpful, professional and friendly. Each person gave their name and outlined what they would do. Each one looked at my wrist band and also asked.my name so no mistakes would be made. I was in and out in no time.
I was very sick. Had to wait over 4 hours (feels longer when ur sick) to get an hour IV. Nobody checked on me. Had to go back two days later to get paperwork, waited over an hour & STILL didn’t get it…decided to leave finally. Staff was nice, just no communication at all.
Donna Pantuso was very professional and patient friendly. She was unable to obtain a quality MRI of my right ankle due to movements of my right foot/right ankle due to restless leg syndrome that affects both of my legs and is more …
My daughter went for a procedure Nurses were wonderful and very informative. One of the best hospital experiences we have had for awhile. The recovery nurse so excellent and Dr chechani is great!
If I could rate 0/5 that would be my rating. The negligent care and lack of communication from Eastern New Mexico Medical Center cause great harm to my brother. He was isolated for “Covid” for 14 days and during this time they were not …
Just went to get a DEXA scan, sure wish the diagnostic imaging was still open. I have mobility issues and it made it impossible for me to walk instead I had to use a wheelchair.
I would give negative stars if I could. My sister went in here thinking she was having issues with her appendix, was in severe pain, no one here took her seriously. Turns out she was having an eptopic pregnancy, and it took her passing out …
The moment I stepped into the ER the staff was both professional and genuinely concerned. I was quickly triaged and worked on. Dr Stacey-Erwin was quick to see me, and followed up with me regarding results of the various tests she had …
The tech fin radiology was amazing…took literally no time at all..very efficient and excellent bedside manner..she made you feel like a familiar face! Everyone that I encountered at the hospital from information to staff I passed in hallways were very welcoming and friendly..greatly appreciated any time one visits a hospital
Dr. McMillian really is the best dr to deliver in Roswell. She truly cares about you and your experience. Would not go to any other doctor. I’ve had both my babies delivered by her and she’s the best. Also all the L&D nurses are incredible. …
Worst experience ever when it came to care for my 8 month old grand son. Armando didn’t even use gloves to clean a wound and was scratching dry blood with his finger nail. Didn’t wash his hands disgusting hospital!!!
If there was a way to give negative stars I would. This place and the doctors were grossly negligent in the care of my father for the whole time he was here. We were able to get him transported safely to Tulsa because after no explanation …
I was very pleased with the treatment I received. Everyone was courteous and caring. I did not have a long wait. Thank you and God bless all the staff of ENMMC because you do a good job.
The service & care were pretty good. The dietary plans are out dated & carb heavy. Some of the pharmaceutical protocol’s are ridiculous. It was better than dying. 🤔 …
Had a Covid Test…3 days prior to a procedure. My fifth test at two different hospitals protocol all negative. The registrars were all very kind personality making me very comfortable and easing the process outstanding.
My husband and I became Covid positive and we needed to go to the ER for treatment. From the ER receptionist to the nurses and NP that took care of us we could not have asked for better. All were caring and professional, a big thank you to all of you for making a difficult time a little easier.
Eastern super great. really great to me this morning. Eastern New Mexico medical center. And the whole staff are awesome God bless you all
A1 in my book keep up the good work guys proud of you. And God bless you all
Much better than what my magical mind thought the procedure would be like. Kind staff, great phlebotomist (got me the first time!), and personable doctor- made me feel comfortable from first minute. I’ll recommend for such a procedure for any friend.
Knee replacement surgery went well…performed by Dr. Zhao. Nurse assigned to me, Brent, was attentive to my needs. I felt as if I were his only patient. He covered checkout instructions thoroughly.
The nurse and midwife took amazing care of me and my son. They were polite and caring very welcoming and no one was rude I loved my time being there compared to the first time!.. the nurses didn’t come in and constantly bug me either they …
I was not impressed. My procedure was late by 2 hours ( not the fault of the hospital). But there were signs in every room about “Rounds” stating that someone would check on you regularly. Well, “Regular” must be more than 2 hours because …
The nursing staff went above and beyond and made my birthing experience amazing. Two nurses I would like to spotlight are Amy and Brooke. Amy pays attention to her patients and knew something was going on with my baby. He was in perfect …
I went three times this past weekend to the ER the first time I waited 5hrs just for the doctor to say nothing was wrong with me. When I went the second time Dr. Stacey was very helpful so I appreciate her as well as Dr. Pope he help me the third time. They both help out a lot. If it wasn’t for the first doctor it would of been 5 star
I have nothing but good to say about the treatment I received from everyone during my procedure. By everyone, I mean from the young man who checked me in to the nurses who took care of me in recovery. …
I recently visited this facility for a medical appointment. The wait time for registration was longer than anticipated due to an unexpected water line issue. However, the staff made accommodations and were very helpful. Overall, my visit was extremely pleasant.
I was brought in by police because of non voluntary to Sunrise. After seeing a psychiatrist on the evening of the 7 day, I was told that I should have never been in Sunrise and was discharged early the next morning. Before going to …
Young lady in Registration was very nice and efficient, as for Radiology, no one was at front desk, sign at window to sign in, no sign in sheet available. Patients were waiting and no staff would come to assist. A family member had to inform someone in registration. A few minutes later, staff member came.
I went to the E.R. for difficulty breathing. The doctor initially came in and listened to my lungs and said they that they “didn’t sound good”. She ordered x-rays and gave me meds for nausea and pain. I never saw her again after that and …
Was transferred to Eastern from another local hospital. Was readily received & checked in at the ER. Nurses & staff were friendly & efficient. Doctors evaluated my condition, prescribed medication & stabilized my vitals and released me. No issues… although I have not received the “bill” ….. lol
It was a positive experience. The two people involved were very professional, kind, and caring. I believe their names were Luis and Melanie. Luis came out to receive us and take us in. Melanie was the nurse doing the procedure. I was a bit nervous but those two were great. Both very caring and considerate.
Seems to Takes an act of Congress to get an update on a loved one in icu!!! They’re ridiculous!!! To say the least. Not happy with them at all!! I’m on the list to give updates to and have a password to get info and still….. I hope none of …
I was in ER recently with the inability to breath they got me right in got me on a bi-pap and when they said iv Lasix I asked for Foley got an IV in me right away in my hand with 18g and I was impressed.I had to stay in ER for several hours …
Quality of care leaves much to be desired. My dad went in due to covid that led to pneumonia where he was placed in an ER room that has no bathroom and stayed there until a room came available 3 days later. He was hooked up to an IV and …
I went to the ER to get my migraine Rx refilled. It was 12/22/21 and the waiting room was very full. I waited for over 2 hours before I had to leave. I came back later that evening for another long wait. When I finally was seen by the ER …
Well done,at first I was a little nerves.the staff we’re great.they oppoiented a staff member to see the operation to see everything went right.that gave me a good deal of well being.i would like to say ,staff was remarkable..fromvcheck in to check out..thank you sincerely yours Alex Crist ll
Efficient, organized admission. Nurses and anesthesiologist informative and kind. Surgeon greeted me when I arrived prior to surgery. I was in very capable hands.
Was 2 star from experience on day one but getting worse. Doctors are crazy. One says one thing the next says another. Nurses don’t care and only a dress you for trivial matters and disregard the quality care and treatment of the patient. …
We were there at 8:30 am,it’s 4:15 still waiting , promise Lubbock transporting,now helicopter bad weather, waiting to be sent to El Paso,not recommending this experience to any one,very upsetting experience.my husband is bak …
I work for the hospital and also coincidentally was a patient at the ED so I’ll prioritize my patient visit. Overall the ED was efficient and got me back when they were settled, staff was firm but friendly and I was treated with respect. …
I want to really thank and praise the outpatient OR team of nurses , anesthesiologist they were wonderful.
My surgeon Dr Mitchell.and his assistant oh my. Wonderful people. I was nervous …
Everyone was very professional when I visited the hospital. The CEO, Warren Yehl, even showed me where I needed to go to find the office I was looking for! Everyone was friendly and very competent.
Procedure scheduled for 10:45. Not once in two hours did anyone come “Rounding”! Staff on floor loud and obnoxious carrying on conversations about weekend plans and the employee appreciation party in the cafeteria.
1:20 still no procedure underway!
If you wanna die get treated here. UPDATE: My father brought to my attention that he wrote a complaint to Eastern and what the sent back is nothing but pure stupidity and disrespect. I am going to share with all who read this a few pages …
I go in for a hip replacement on the 16th of Nov I did my preregistration and I didn’t think it was hospital kind of remind me of a mall I had a great experience I get five stars
This service was for a mammogram and the process this hospital has in place is ridiculous. They have you register in one area then go to another area to wait for someone to come get you then they walk you across to another building for the …
Very bad. ER was filthy, my mom’s blood pressure had dropped dangerously and oxygen levels. Alarms were going off and I finally had to go get a nurse to give oxygen. Staff is very shorthanded for the amount of patience.
I was impressed the minute I walked in. A gentleman met me and asked if he could help me. He then exported me to registration for radiology. This behavior continued from then on. It was a very pleasant experience.
Been here a few times the people are friendly positive and helped me through some personal mayhem this time .the foods well hospital food but honestly while in the icu i felt like i was on vacation lol. execpt for the blood drawings of …
Dr Ridout and Dr Surla are just wonderful! How nice to have such kind, caring, knowledgeable doctors! Every staff member was friendly and caring also! I was impressed that the man at the information desk kept all surfaces clean and sanitized. He was friendly and assuring also. Wish all offices were this good!
I had surgery on December 1, 2022 with Dr. Osmani. We arrived at 6am . We were in the ambulatory intake area from 6am till 10:00 am. That is not a reasonable wait time. We then went to pre op and didn’t go into surgery till 11:30. The …
Absolutely phenomenal staff and experience!!! My mom was airlifted to here in critical condition. We were treated with so much kindness and caring! We especially want to thank Dr. Nazon, Dr. Feroze, cardiac cath lab team, Teri, Veronica, David, Cruz and Todd!!!! You are a blessing!
Kudos to Eastern New Mexico Medical Center …YOU SAVE MARK’S LIFE!
I have to commend the five-star medical care we received at the ICU unit, respirtory team and the cath lab. Dr Ninad Shet, MD, Dr Eric Cohen, MD and their …
While I was treated with kindness and respect, the outcome of my visit was very disappointing. I was scheduled for an MRI, I had a blood draw, and finally was taken to the Imaging Center. About 15 minutes later, the technician came out and …
Dehydrated and feeling poorly to the point of needing an IV. Front desk ladies got me in right away and triage guy came to get me while they were putting my arm band on. Excellent care from beginning to end! Total time there was just over an hour. Thank goodness!
The doctors and nurses are very professional caring and excellent with their patients. The two problems is that building needs to be torn down and a new hospital built. Toilets don’t flus constant problems with the sewage system. Escalator …
My experience with the registration department was not so great 2 stars for her. I arrived at the window at around 4:30 and the worker was not happy about me being there so late, she even mentioned to a coworker that she would “have to stay …
The staff from top to bottom was informative and professional. There was a slight confusion on the process of initial registration and checking in for the medical procedures. The directions of the medical services a bit unclear and created …
I’ve had mixed experiences but overall ENM is the ER and hospital I prefer. I had my Gma taken there when she had the stroke she passed from, had problems with not getting in to be with her for 3 days even as her POA pre-Covid. Still …
It seems strange that you have to leave the building and go across the street to do a mammogram. Medical Center has a horrible smell that it’s hard to tell if it’s sewer or mold and every time I go into that hospital I leave if that smell …
Where do I start, my dad was life flighted from portales to Roswell Monday night around 1. My dad was in the hospital almost 16 hrs before the cardiologist even stopped by to see him. The staff was mediocre, they would not share any info on …
They were very nice. My CT scan was quick and painless minus the lovely chalk like vanilla “shake” I had to drink 😂 It was an easy experience. Thank you to the radiation staff!! …
It was a truly enlightening experience.. My only problems stum from my intake being done while I was not clear headed enough to really give that info alone, and that meant a lot of my special care needs weren’t addressed till they were already starting to cause me pain.
Very professional, efficient, excellent care provided by all of the staff, from the registration department to the nurses, techs, especially the physician (Dr. A. Ali). I had a very pleasant experience.
I was seen for an endoscopy and colonoscopy on 1/12/20. All of the staff that were there with me were wonderful. Once the anesthesia was administered I didn’t feel a thing! Dr. Ridout came in after the procedure and clearly explained the findings. I’m very pleased with my experience.
Staff was great, clean and safe environment. I want thank Amber for being such an awsome person in delivery room and after. I felt soo much support. Dr. Mr.McMillan was awsome I’m very thankful I had my daughter there.
Unless you want to hear all the nurses complain about patients aloud while violating HIPAA laws don’t come to this hospital. I know nurses have been through a lot with COVID especially but there’s no excuse for the way they acted to …
Both times I had to go to the hospital I was treated very well. The doctors seemed very knowledgeable and the nurses were great at what they do. I didn’t see anything that I would change. Great hospital to go to in my opinion.
I had a heart diagnostic procedure done and I can’t tell you how impressed and very pleased I am with this hospital. From the staff, to nurses, and Dr. Adajar, they are all excellent. They are the best of the best. This is a 5 star hospital in my estimation.
My mother-in-law had a hip replacement by Dr. Osmani in August. My husband told the nurses she may try to get up without help. She said she used her call light but no one came to check on her. Sure enough she did get up and fell. As a …
Ultimately wasn’t the best experience for labor and delivery. My doctor’s Jane McMillan and Katrina Kelley and one specific Nurse Maria were absolutely AMAZING!! The food was subpar except for the dinner we received the night of delivery and the lunch we had the last day waiting for what seemed 20 years to be discharged.
The Family Care Services Team, OR Team, and New Era team took amazing care of us during visits and our stay to have our baby. I cannot even express how grateful we are to have been in the care of absolute best teams of medical professionals. Thank you!
My nurses and doctors were just fabulous !
I came in with appendicitis and my surgeon met me within minutes of my coming into the hospital from Artesia General. He had me in surgery within an hour of …
Everything went as according to plan. The staff and Dr Ali were all wonderful and I feel I was taken very good care of. I arrived at 6:20 and was home between 9:30 and 10:00. Thank you everyone for making this a much less stressful time for me. God bless you all!
I’m solely basing this review on my experience with the radiology tech. It was one of the worse experiences by far I’ve ever had to deal with in regards to ultrasound. I was patient shamed and told my results not only mine but was compared …
I was in this hospital two weeks ago. Everyone was very nice but they did something very unhealthy. The exam room had no bathroom and I had diarrhea. They wanted a stool sample so they brought in a potty chair. Instead of putting the pot …
I had a Total abdominal hysterectomy and spent 2 nights at ENMMC. The care I received was outstanding. Dr. McMillan is amazing and took the time to answer all of our questions. Everyone that we encountered was caring, professional and made …
Deserves negative stars! Absolutely horrible! Sunrise is a joke! How are you supposed to get better when you’re treated worse than the animals at the humane society! They drug you up so badly that you can’t remember anything. Was told it’s …
There was no orders for my procedure ready. The manager came in and explained the problem and offered to buy me lunch which I expected. I was scheduled for1pm and they got me in at 2:30. The young lady that did my procedure wasn’t very …
Entry to the hospital was not very friendly. When I asked the person at the registration desk, the first one on the right, to find out where I needed to go for my procedure, she rudely said “You registered yesterday so you can go over …
First of all it’s in Roswell. I don’t think anyone needs an excuse to goto Roswell. The doctors and nursing staff were great when my mother had to be airlifted for a health item. Everyone that I met bent over backwards to get me the information that I needed to make good decisions about her health.
Very polite and friendly staff
Everything done in timely manner. Thanks
Good services there at Eastern New Mexico.
Kind and knowledgeable
Excellent care from both Nurses and Doctors.
Great care. Cuisine bland. I could make a fortune selling Salt to patients.
Let’s just say I’m glad I’m moving in a month.
Excellent care. Staff was helpful and answered all my questions.
Was very sick, had a team of Doctors who pulled me through
Family has asked for two days to give our grandma a bath and they still haven’t came in
Great
as always my visit was professional on time and tended to my needs. Larry Hobson
Good
Worst service for any hospital in southeast New Mexico. Can’t answer a simple question.
The lab is very good. They got me with one stick.
They were very kind and met my every need while giving birth to my son.
Took along time but the staff was kind and considerate.
Horrible experience if my life go to Lovelace!
ER is the absolute worst. Been here twice, and the average wait time to get seen is 4 hours.
The nurses in labor and delivery were very rude and treated my situation like how dare you have contractions at 25 weeks pregnant, and had my magnesium levels way to high I wasn’t even able to swallow and almost drowned on an ice chip, I …
I have a wonderful provider that truly cares about me and my health!!!
As a nurse they are the worst hospital I have ever work with. Plus they treat travel nurse very bad especially if you are black.
They don’t listen to the patient. They make you do unrelated tests. Horrible bed side manners.
Very professional from admission to release.
The entire staff at ENMM save my life. I thank each and everyone for what they did for me god bless everyone of them.
Don’t come to this hospital to have ur baby….I wish I never did with my first baby.
Horrible place… they intubated my mother against her wishes then flew her to Lubbock TX which I know was against her wishes… best part of all that was getting her the hell out of that horrendous hospital.
Good quality care.
Good work and great help
We got in and out fast .
Very caring staff, facility was very clean, and nurses were very attentive to my well being.
Rapid Attention and clean restrooms. The Dr & Staff were Great!
Great group of dedicated professionals. This hospital is where I would take myself or my loved ones. Proud of the team.
Very nice, considerate, and understanding! A lady came around and gave me a rose while I was waiting for my procedure! Thank you so much!
I was fortunate to have very positive experience Thursday night in the ED with a great compassionate and thorough care. Feeling better.
This is one excellent facility.
Everyone was very professional and efficient. I enjoyed my visit.
A week ago today I came through the ER but this time nothing was routine .I suffer with COPD-EMPHYSEMA ON THIS ADMITTANCE I WAS FOUND IN MY ROOM NON RESPONSIVE COMPLETE RESPIRATORY FAILURE IF NOT FOR THE QUICK KNOWLEDGEBLE RESPONSE I WOULD …
She’s great, answered all of my questions and sure I was getting the care I needed.
The emergency room nurses are pathetic
The staff was very caring and helpful while I was in the hospital. Patient and came every time I needed them in my room.
It was the absolutely worse hospital visit ever experienced. I will never step in that place ever again.
I was sent to a debt collection agency; due to an outpatient procedure done within the Hospital; even though I was paying my account on time.
My visit to Eastern New Mexico Medical Center was very good. The service and people were very satisfactory and very personable!!
Was there towards the the middle of January and February. Lost a debit card, jacket, phone, and watch. Staff would ignore you place was dirty and roach infested. Will never again will I ever go to eastern regional.
The whole staff, from ER to Cath Lab to CCU were extremely awesome. They saved my life from the massive heart attack. Thank you.
Such caring and understanding staff, treated me wonderfully, and gave me everything I need to get better while staying here.Was absolutely pleased with all the services provided. Many thanks to all the staff who made it easier to stay and get better.
I had a stress test, and the staff was very informative and professional.
The ER, RN Lorna, and PA Katherine, were amazing! They did everything they could to make for sure I was okay and figure out exactly what was wrong. I’m so grateful for their help!
Very professional experience. Dr Ridout is thorough and took time to answer all my questions.
Very friendly , courteous, easy registration
Excellent care!
Everything was excellent, very good job, thanks
How I feel right now is so frustrating.
The bedside manner concerning pain this hospital is completely missing the mark.
Please stay away from this place.. very unsafe they really have no idea what they are doing. I went in for a procedure, not the emergency room. They gave me instructions after the procedure that could of cost me my life.. I dont like to write reviews like this, but please be your own advocate for your health.
The lady’s are usually extremely rude who check you in the ER. The doctor’s and nurses have been great! I’ve been there too many time’s and have been treated very well.
So horrible that I’ll come back with the details on what happened after we’re done sueing this hospital smh. If I could give this a zero I would. Just horrible.
They treat patients horribly. The ICU doctors and some of the nurses are negligent. Avoid if you can.
The people that work there are nice and the lady at the registration was very helpful and was able to help me with my lab orders.
I was treated very well by drs, nurses and cnas. Thank you for your wonderful staff and their kindness. Especially in my condition they were very caring. Thank you again
Professional, courtesy, excellent staff, DNP experienced and relates to patients well, was very pleased with my experience there!
Very caring and compassionate staff.
ACU staff was very patient with me. A special thank you to Jonetta. Medical floor Gilbert and Leah were awesome. Thank you all!!
I couldn’t have asked for a better birthing experience! Both times I had my babies, we were taken care of above and beyond our expectations!!! Thank you EAstern New Mexico!
I had a wonderful experience with labor and delivery! The nursing staff is absolutely amazing!!
Can’t stand the way I get treated here I have very bad anxiety in hospital settings on epileptic and gets the rudest nurses and the bald guy thinks he is a tough guy. I should not have to go by a Dr orders especially since I already have a …
They are very nice there. Make you feel very comfortable during your visit.
Took wife for a procedure, staff was very attentive and professional.
The discipline of Angel at that facility, and Dr Maddox and the team’s expert advice helped me immensely. Hats off to all those, including the long time inpatients for the experience. If I go back, or to far forward, instead of focusing on the now, I would.go back here voluntarily again.
Went 7/18/18 to the E.R. for a spider bite and had to get blood drawn along with antibiotics through the IV. This is how my arm looked as I was walking OUT the emergency room after being discharged. Very disappointed in their nurses lack of care and concern.
This is probably one of the WORST facilities that I’ve EVER been to!!
First off – They lie about being a trauma center (certification revoked), they …
I experienced a very smooth and warm encounter.
While the wait took a while, the doctor and medical staff were extremely helpful and made my overall experience better.
Ive been travel nursing for 3 years and a nurse for 6. NEVER have I worked at a worse hospital!!! The previous reviews are true. I worked there in 2014 as a traveler on nights. It was REQUIRED (by night shift since days refused) to work 12 …
Eastern NM Medical Center was a God Sent to my wife Jennifer Funchess. Not only did Dr.Tony help us with everything but he was the BEST Dr. we could have ever asked for also the staff at the hospital, er, all around was wonderful if we have …
Dr. Pinon is the Best doctor in SE New Mexico hands down! I only trust him & his staff with the care of my Children
Overall, a great day. Everyone was nice and helpful.
I am extremely displeased with the lack of concern for patients at the minimal office level. I was simply inquiring regarding my child’s authorization/order. I was given the run around, and told they were not going to listen to me. I will …
I have had two procedures done at ENMMC and everyone has been extremely pleasant and helpful both times.
This hospital wants to tout all of it’s wonderful “community” dealings, but it lets it’s helicopter services fly directly over homes that have been there since before there was an Eastern NM medical center! So much for community concern…
Everyone there was extremely helpful and friendly. They made me feel safe and secure. Thank you for all your support.
After waiting at Lovelace Regional Medical Center ER for over an hour with out being triage or seen, I decided to leave and go to ENMMC ER. As I walked thru the door I was immediately asked the nature of my visit by a triage nurse. I …
Only giving 4 stars because of the initial check in people were rude a little bit. Other than that once I got to the back everyone was awesome
THIS IS A HORRIBLE HOSPITAL!!! My mother fell in a local Dept store that had extremely slick floors and had to call an ambulance in which we were taken to ENMMC. The ER service was great but when called back to see a dr we got a NP and it …
On March 18,2019, I had a tkr, performed by dr. Castle, I had a great outcome, also appreciated the anesthia he chose for me. He is a really great doctor, and he knows what he’s doing.also had wonderful nursing staff that cared for me while my stay at eastern, especially Blanca, anyway happy with my new knee. Thanks Dr.Castle and staff.
Had nuclear stress test. Nothing out of the ordinary to report except it took 3 sticks to get IV started. That was somewhat painful, but the test was uneventful.
This last experience was like none I’ve had before it was plesent, the nurse’s were great not sure what changes they are making but they are certainly on the correct path I feel confident in the medical care I recived and feel that I will be in good hands should I need further care
Great staff and Heath care providers.
Actually felt like they cared and they took all the necessary test to find out what was wrong I’m feeling better now and I’m so thankful for the nurses for the staff the doctors thank you so much
Was in the hospital with my cousin and aunt for a mental health evaluation for my cousin. They are not paying attention to what is going on in the room. The doctor was some what nice, he asked TWO queations for the evaluation and sent us on our way.
The nurses need to work better answering the red button , why they can’t get better coordinated? Everything else was good, the best surgeon for colon reconnect, is better than lubbock texas she is a great surgeon and her team .. …
we have been coming here for years…only because we don’t have many other choices
..and I hate Lovelace hospital as well…everytime we come here…we wait …
My mother went to this ER many times with ,nausea, hallucinations. They kept sending her for migraines, then shingles, finally some eye defect. Many CT scans were done as well as 1 MRI. Nothing! I drove 10 hours from AZ took my mother to …
This ER is a joke and a RN named Karen is the rudest nurse we’ve ever had. If you have any other option do not get treated here. If you want nurses and doctors who at least pretend to care, go to lovelace. …
All the regular staff that did my procedures the.. the doctors the technicians the nurses were great the only reason I give it three stars cuz they had a traveling nurse helping them that day with my procedure and she was really rude, obnoxious and a know it all and was trying to tell all the others how to do their jobs.
The Hospital saved my life from a very serious attack and treated me immediately and did nothing but follow up on my case every hour. Starting with the immediate attention of the ER doctor, thru testing, surgery and followup. God bless everyone on my case!!
Everyone I came in contact with were very personable and professional. Both before and after surgery I was very well taken care of.
My husband went in for an infection in his forefinger. He was having intense pain and asked the dr to not squeeze his finger. He went on to tell the dr the other night he went to Lovelace and the dr squeezed his finger and he wanted to …
Thank you 😊💖 for making me feel comfortable. you are an excellent person and making sure that my procedure went well. Once again Thank you for everything. Norma Davie. …
Was the worst hospital I’ve ever been.they put me a room which looked like a jail cell couldn’t restart my Iv. Due no plug ins in the room no call button I was laying on a wooden homemade bed I asked for a pillow I got 2 hard blankets for a …
My stay at ENM Roswell was very nice. I want to thank all the staff, you all where the best. You helped manage my pain, I look forward to having my surgery on the 24th of this month. God Bless you all, the food was very tasty, my low fat …
The in and out surgery is a joke. We arrived before our set time and people who arrived after us went before us. One lady literally walked in and was back in a room within 5 mins. When we told the lady working the window we had been waiting …
The service was great. Provider was very professional and friendly.
Helpful except they keep you up all day.
The first time I went I waited 3 hours and nobody saw me and then they didn’t want to let me leave but the second time I went I finally got to see your doctor and she knew what she was doing because I’m all fixed and well!
Dr Schriber from the er treated me last night. He FALSELY said i might be a harm to myself or others. I was having a panic attack and have emphysma. I have to be careful because those two combined can bring my oxegen level down to dangerous …
My grandmother has to stay here for a week. She is 90 years old, cannot walk on her own and when I came to see her today she was soaked in an adult diaper. She said no one came to help her change and she had told them hours ago. This is unacceptable!
The nurses were kind and very attentive, my doctor Jane McMillan was amazing. Only one kinda rude nurse but it was a good experience over all
The two staff members who helped me in the infusion clinic were amazing. Friendly, helpful, empathetic, and extremely professional. Thank you!
Back in 1999, when I was pregnant with my first child I found this to be a ridiculously bad hospital/ ER. I was very sick and went in for fluids as i couldn’t hold anything down. They put me on IV fluids. This makes your body temperature …
Worst hospital ever. I went in with swollen knees and in a lot of pain. Waited an hour to be seen and then sat in the hallway for three more hours. They took x-rays but I was never diagnosed and never saw a doctor. I left in more pain …
This is the first time I had been to this hospital in some time and to my surprise, the ER experience was really good. Doctor was helpful and friendly
Thank you to doctors and the nurses and the Respiratory specialest and the nutrition staff for the good food and the cleaning people who clean mom room we thank you for taking care of my mom we appreciate you all we love and miss you thank you all
Excellent operation and staff. Procedure was done professionally and thoroughly. Have had great experiences and service through Eastern. Would highly recommend.
My therapist was cordial and friendly and always prepared with my exercises. I now feel very capable as I did before my hip needed replaced.
This is what happens when the charge nurse (Nancy) and another nurse stick you 6 x and can’t find a vein and have to call the lab finally who get it on the first try. …
Thank you to the staff and doctor’s.. I was on vacation and I was in a great deal of pain. Even though I was from out of town the two doctors I saw helped to lower my pain level and made it so my wife could drive the last two days to our …
As a nurse in the ED at Eastern New Mexico Medical Center, I would highly recommend this to anyone in the community. The staff are highly capable and very willing to treat those in the community. Teamwork at Eastern is amazing
The E.R. staff are great. The surgical schedulers are not. I’m having a procedure done in 2 days. The doc’s office specifically told me I needed to go to the hospital for preadmitting. The schedulers are telling me no, I don’t need to. The …
I was super impressed with the doctors and staff. Everyone is super attentive and helpful. I highly recommend this facility. Thank you everyone for your hard work and for putting patients first!
Appreciated the social distancing that employees and patients were attentive to, as well as wearing of masks. Staff were courteous and gave clear instructions and directions.
They left me in a prison room for 8 hours and when I got cussed out by a doctor I walked out. Worst experience and no help 🙄 …
The staff were very helpful, Janice registered me and took wonderful care of the entire process!
I received the most incredible care from Monday to Friday this week at Eastern New Mexico medical center.
The surgeons were outstanding, nurses are amazing, certified nurses assistants …
Great experience. Everything was ready by the time we got there. Reception and radiology were both super nice and ready to answer any questions we had.
This hospital was very efficient and the staff excellent during my procedures. I was very impressed!
The ER Department gave abysmal patient care to a very nice person. The hospital was at capacity and unable to get a bed. The patient was kept in an ER bed with the sides raised unable to get out of the bed to use the phone to call his …
Great staff, helpful and definitely a good choice for health care.
Everyone went above and beyond to help me and I am very thankful for their kindness and service.
The Oncology Radiation Department is phenomenal. The staff is very professional, very compassionate and very efficient. Highly recommend.
Unfortunately they don’t have lower than one star. Want the wrong medication go to medical center. Enjoy their derverse hiring. Nurses who follow Doctors orders try Lovelace. Hard to understand nurses who are unsanitary surgical/medical floor medical center. And this is just the beginning.
This was my second experience in 26 years with physical therapy for the same issues that habe worsened. This round with Salin, Miranda, and Kim was much more personalized and effective. I highly recommend them for p-t needs.
I wish I could give this 0 stars. This hospital admitted my relative 10 days ago for Covid. He overcame that but they are now refusing to release him to his caretakers. His guardian and his power of attorney cannot remove him and they have been banned from hospital. ENMMC has essentially kidnapped him and are holding him hostage.
Excellent care by the nursing staff. Very through in pre-surgey.
Well we got there at 3:30 by ambulance. My friend was not seen by Dr till after 9:30. The service was not good at all. Asked several times for blankets Pain was not managed. Just extra stressed that could have been avoided.
IT TAKES A VILLAGE. Well this place was a shocker – a gem in Roswell, NM. For the past year I’ve been bouncing around from hospitals to LTACs to rehabs, so at this point I’m a bit of a “secret shopper” expert on America’s healthcare …
Registrar was fast and friendly. Lab personnel was busy by herself, but got to me quickly. Blood draw was perfect first stick and no bruise.
I Had the Best Nurses I’ve could so attending care with the best spirit I have seen in years thank Mrs.Maria and Mrs.Naomi Your The Best Nurses Thank you for the care you did for me ❤️
I arrived at 10:15pm after an hour of waiting in the lobby not able to breath from being so sick. They have a girl come out to talk to me telling me I’m going to have to wait when longer to be seen to try and go to Lovelace and see if the …
Tech for my mammogram was extremely friendly and professional!
I went to the hospital for a migraine I’ve had for the past five days nausea throwing up I told them I was still in a great deal of pain told them I was dehydrated. No IV was given to rehydrate me and they sent me home in the pain that I …
Really good experience! The entire process was fast – check in, got a room, X-rays ordered and completed, breathing treatment ordered and completed and then vitals checked and discharged. All in under two hours!
All the nursing staff that helped me were all polite and professional.
They were short handed and had brought a experienced nurse from another area just not experienced in the infusion area. And she was working without a break of any kind. She was very caring though.
We arrive at ER due to immobility in my husband’s legs at approximately 1pm. Exam of blood work and ultrasound found blood clots in legs and one in his lungs with pneumonia which required admission for further treatment. We were not …
Registration process is extremely slow. I missed a phone call on a Friday for pre registration. I returned the call back to Diane, no response. I left my call back # and didn’t receive a call back. Waited until Monday morning to call and …
The registration process was very easy!! Check in process was smooth. The nurses that took care of me were very professional and caring!! The staff at the procedure room were amazing!! The nurse at recovery was amazing.
Extremely rude medical staff and slightly racist with Unnecessary comments regarding another patients UTI calling her a “dirty dirty girl” mind you she was on the other side of the ER hall way. Extremely unprofessional and disgusting bed side manners.
Got to hospital and was taken in immediately. Everyone was.helpful, professional and friendly. Each person gave their name and outlined what they would do. Each one looked at my wrist band and also asked.my name so no mistakes would be made. I was in and out in no time.
I was very sick. Had to wait over 4 hours (feels longer when ur sick) to get an hour IV. Nobody checked on me. Had to go back two days later to get paperwork, waited over an hour & STILL didn’t get it…decided to leave finally. Staff was nice, just no communication at all.
Donna Pantuso was very professional and patient friendly. She was unable to obtain a quality MRI of my right ankle due to movements of my right foot/right ankle due to restless leg syndrome that affects both of my legs and is more …
My daughter went for a procedure Nurses were wonderful and very informative. One of the best hospital experiences we have had for awhile. The recovery nurse so excellent and Dr chechani is great!
If I could rate 0/5 that would be my rating. The negligent care and lack of communication from Eastern New Mexico Medical Center cause great harm to my brother. He was isolated for “Covid” for 14 days and during this time they were not …
The staff was friendly but we sat there forever just for the doctor to say get rest and take ibuprofen
You over schedule bring dispear to all patients the medical profession has become way to liberal and liberals don’t know how to run business
Just went to get a DEXA scan, sure wish the diagnostic imaging was still open. I have mobility issues and it made it impossible for me to walk instead I had to use a wheelchair.
I would give negative stars if I could. My sister went in here thinking she was having issues with her appendix, was in severe pain, no one here took her seriously. Turns out she was having an eptopic pregnancy, and it took her passing out …
The moment I stepped into the ER the staff was both professional and genuinely concerned. I was quickly triaged and worked on. Dr Stacey-Erwin was quick to see me, and followed up with me regarding results of the various tests she had …
The tech fin radiology was amazing…took literally no time at all..very efficient and excellent bedside manner..she made you feel like a familiar face! Everyone that I encountered at the hospital from information to staff I passed in hallways were very welcoming and friendly..greatly appreciated any time one visits a hospital
Noel was very patient and knowledgeable. He is an asset to enmmc.
Dr. McMillian really is the best dr to deliver in Roswell. She truly cares about you and your experience. Would not go to any other doctor. I’ve had both my babies delivered by her and she’s the best. Also all the L&D nurses are incredible. …
Worst experience ever when it came to care for my 8 month old grand son. Armando didn’t even use gloves to clean a wound and was scratching dry blood with his finger nail. Didn’t wash his hands disgusting hospital!!!
If there was a way to give negative stars I would. This place and the doctors were grossly negligent in the care of my father for the whole time he was here. We were able to get him transported safely to Tulsa because after no explanation …
Dr McMillan was amazing and my nurse Dylan was even more amazing
ENMMC is a great place to be treated in. The employee’s genuinely care and take the time to listen. If I could give 10 stars I would!!💯 …
I was very pleased with the treatment I received. Everyone was courteous and caring. I did not have a long wait. Thank you and God bless all the staff of ENMMC because you do a good job.
The wait is pure hell BUT the care you receive after the wait is beyond great! I wouldn’t be alive today if I had not gone to this hospital
The people that took care of me were very friendly and helpful 🙂 …
The experience was great will use ENMMC for all future Mammogram
The service & care were pretty good. The dietary plans are out dated & carb heavy. Some of the pharmaceutical protocol’s are ridiculous. It was better than dying. 🤔 …
I registered the day before procede…next morning i was taken in right away…all went smoothly.
Had a Covid Test…3 days prior to a procedure. My fifth test at two different hospitals protocol all negative. The registrars were all very kind personality making me very comfortable and easing the process outstanding.
My husband and I became Covid positive and we needed to go to the ER for treatment. From the ER receptionist to the nurses and NP that took care of us we could not have asked for better. All were caring and professional, a big thank you to all of you for making a difficult time a little easier.
Eastern super great. really great to me this morning. Eastern New Mexico medical center. And the whole staff are awesome God bless you all
A1 in my book keep up the good work guys proud of you. And God bless you all
Much better than what my magical mind thought the procedure would be like. Kind staff, great phlebotomist (got me the first time!), and personable doctor- made me feel comfortable from first minute. I’ll recommend for such a procedure for any friend.
Knee replacement surgery went well…performed by Dr. Zhao. Nurse assigned to me, Brent, was attentive to my needs. I felt as if I were his only patient. He covered checkout instructions thoroughly.
The nurse and midwife took amazing care of me and my son. They were polite and caring very welcoming and no one was rude I loved my time being there compared to the first time!.. the nurses didn’t come in and constantly bug me either they …
They took such good care of me. I never had a good experience until my surgery. Soo far everything is good. Praying for speedy recovery
Everyone at the hospital was kind and efficient. Each person took good care of me. Thanks for helping make 8t through a scary time.
I was not impressed. My procedure was late by 2 hours ( not the fault of the hospital). But there were signs in every room about “Rounds” stating that someone would check on you regularly. Well, “Regular” must be more than 2 hours because …
The hospital staff is very professional and friendly! Dr. Ridout is absolutely the best!!
I was very pleased with my appt yesterday with Kim Hestand. She rocks.
The nursing staff went above and beyond and made my birthing experience amazing. Two nurses I would like to spotlight are Amy and Brooke. Amy pays attention to her patients and knew something was going on with my baby. He was in perfect …
I went three times this past weekend to the ER the first time I waited 5hrs just for the doctor to say nothing was wrong with me. When I went the second time Dr. Stacey was very helpful so I appreciate her as well as Dr. Pope he help me the third time. They both help out a lot. If it wasn’t for the first doctor it would of been 5 star
I have nothing but good to say about the treatment I received from everyone during my procedure. By everyone, I mean from the young man who checked me in to the nurses who took care of me in recovery. …
I recently visited this facility for a medical appointment. The wait time for registration was longer than anticipated due to an unexpected water line issue. However, the staff made accommodations and were very helpful. Overall, my visit was extremely pleasant.
I was brought in by police because of non voluntary to Sunrise. After seeing a psychiatrist on the evening of the 7 day, I was told that I should have never been in Sunrise and was discharged early the next morning. Before going to …
Young lady in Registration was very nice and efficient, as for Radiology, no one was at front desk, sign at window to sign in, no sign in sheet available. Patients were waiting and no staff would come to assist. A family member had to inform someone in registration. A few minutes later, staff member came.
I went to the E.R. for difficulty breathing. The doctor initially came in and listened to my lungs and said they that they “didn’t sound good”. She ordered x-rays and gave me meds for nausea and pain. I never saw her again after that and …
I am sick came to hospital to get help have been put out in a hall sitting in chair for last hour. Treat people like a bunch of dogs.
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FIVE STARS for the cardiac lab.
The young woman that performed the test on my heart was wonderful, as was the …
Was transferred to Eastern from another local hospital. Was readily received & checked in at the ER. Nurses & staff were friendly & efficient. Doctors evaluated my condition, prescribed medication & stabilized my vitals and released me. No issues… although I have not received the “bill” ….. lol
I went in for out patient colonoscopy. I received excellent care from everyone that was a part of my care team !
It was a positive experience. The two people involved were very professional, kind, and caring. I believe their names were Luis and Melanie. Luis came out to receive us and take us in. Melanie was the nurse doing the procedure. I was a bit nervous but those two were great. Both very caring and considerate.
Seems to Takes an act of Congress to get an update on a loved one in icu!!! They’re ridiculous!!! To say the least. Not happy with them at all!! I’m on the list to give updates to and have a password to get info and still….. I hope none of …
I was in ER recently with the inability to breath they got me right in got me on a bi-pap and when they said iv Lasix I asked for Foley got an IV in me right away in my hand with 18g and I was impressed.I had to stay in ER for several hours …
Quality of care leaves much to be desired. My dad went in due to covid that led to pneumonia where he was placed in an ER room that has no bathroom and stayed there until a room came available 3 days later. He was hooked up to an IV and …
I went to the ER to get my migraine Rx refilled. It was 12/22/21 and the waiting room was very full. I waited for over 2 hours before I had to leave. I came back later that evening for another long wait. When I finally was seen by the ER …
Well done,at first I was a little nerves.the staff we’re great.they oppoiented a staff member to see the operation to see everything went right.that gave me a good deal of well being.i would like to say ,staff was remarkable..fromvcheck in to check out..thank you sincerely yours Alex Crist ll
Efficient, organized admission. Nurses and anesthesiologist informative and kind. Surgeon greeted me when I arrived prior to surgery. I was in very capable hands.
Had a heart ultrasound done. Very friendly and professional staff! 5 stars
Was 2 star from experience on day one but getting worse. Doctors are crazy. One says one thing the next says another. Nurses don’t care and only a dress you for trivial matters and disregard the quality care and treatment of the patient. …
We were there at 8:30 am,it’s 4:15 still waiting , promise Lubbock transporting,now helicopter bad weather, waiting to be sent to El Paso,not recommending this experience to any one,very upsetting experience.my husband is bak …
I had a pleasant day thanks to everyone involved during my check in and procedure. Glad to say all went well.
I work for the hospital and also coincidentally was a patient at the ED so I’ll prioritize my patient visit. Overall the ED was efficient and got me back when they were settled, staff was firm but friendly and I was treated with respect. …
I just love the staff. The staff was great , friendly , no e and made us laugh .
Thank you all for making ? E feel welcome ..
I want to really thank and praise the outpatient OR team of nurses , anesthesiologist they were wonderful.
My surgeon Dr Mitchell.and his assistant oh my. Wonderful people. I was nervous …
Donna in imaging was patient, compassionate, and professional. I will remember her kindness with gratitude.
Everyone was very professional when I visited the hospital. The CEO, Warren Yehl, even showed me where I needed to go to find the office I was looking for! Everyone was friendly and very competent.
Procedure scheduled for 10:45. Not once in two hours did anyone come “Rounding”! Staff on floor loud and obnoxious carrying on conversations about weekend plans and the employee appreciation party in the cafeteria.
1:20 still no procedure underway!
My visit was great. Quick, friendly & radiology lady was amazing. I should’ve gotten her name. Overall 👌. …
If you wanna die get treated here. UPDATE: My father brought to my attention that he wrote a complaint to Eastern and what the sent back is nothing but pure stupidity and disrespect. I am going to share with all who read this a few pages …
I go in for a hip replacement on the 16th of Nov I did my preregistration and I didn’t think it was hospital kind of remind me of a mall I had a great experience I get five stars
This service was for a mammogram and the process this hospital has in place is ridiculous. They have you register in one area then go to another area to wait for someone to come get you then they walk you across to another building for the …
Very bad. ER was filthy, my mom’s blood pressure had dropped dangerously and oxygen levels. Alarms were going off and I finally had to go get a nurse to give oxygen. Staff is very shorthanded for the amount of patience.
I was impressed the minute I walked in. A gentleman met me and asked if he could help me. He then exported me to registration for radiology. This behavior continued from then on. It was a very pleasant experience.
Been here a few times the people are friendly positive and helped me through some personal mayhem this time .the foods well hospital food but honestly while in the icu i felt like i was on vacation lol. execpt for the blood drawings of …
Dr Ridout and Dr Surla are just wonderful! How nice to have such kind, caring, knowledgeable doctors! Every staff member was friendly and caring also! I was impressed that the man at the information desk kept all surfaces clean and sanitized. He was friendly and assuring also. Wish all offices were this good!
I had surgery on December 1, 2022 with Dr. Osmani. We arrived at 6am . We were in the ambulatory intake area from 6am till 10:00 am. That is not a reasonable wait time. We then went to pre op and didn’t go into surgery till 11:30. The …
Absolutely phenomenal staff and experience!!! My mom was airlifted to here in critical condition. We were treated with so much kindness and caring! We especially want to thank Dr. Nazon, Dr. Feroze, cardiac cath lab team, Teri, Veronica, David, Cruz and Todd!!!! You are a blessing!
Kudos to Eastern New Mexico Medical Center …YOU SAVE MARK’S LIFE!
I have to commend the five-star medical care we received at the ICU unit, respirtory team and the cath lab. Dr Ninad Shet, MD, Dr Eric Cohen, MD and their …
While I was treated with kindness and respect, the outcome of my visit was very disappointing. I was scheduled for an MRI, I had a blood draw, and finally was taken to the Imaging Center. About 15 minutes later, the technician came out and …
Dehydrated and feeling poorly to the point of needing an IV. Front desk ladies got me in right away and triage guy came to get me while they were putting my arm band on. Excellent care from beginning to end! Total time there was just over an hour. Thank goodness!
The doctors and nurses are very professional caring and excellent with their patients. The two problems is that building needs to be torn down and a new hospital built. Toilets don’t flus constant problems with the sewage system. Escalator …
My experience with the registration department was not so great 2 stars for her. I arrived at the window at around 4:30 and the worker was not happy about me being there so late, she even mentioned to a coworker that she would “have to stay …
The staff from top to bottom was informative and professional. There was a slight confusion on the process of initial registration and checking in for the medical procedures. The directions of the medical services a bit unclear and created …
Dr McMillan was awesome, the staff in ACU and L&D(Dylan, Mary and Amber)were amazing! Couldn’t have asked for better care.
Donna the Mammogram Radiologist. She is excellent in doing her job. I feel comfortable and knowledgeable indeed. Thank you.
I’ve had mixed experiences but overall ENM is the ER and hospital I prefer. I had my Gma taken there when she had the stroke she passed from, had problems with not getting in to be with her for 3 days even as her POA pre-Covid. Still …
It seems strange that you have to leave the building and go across the street to do a mammogram. Medical Center has a horrible smell that it’s hard to tell if it’s sewer or mold and every time I go into that hospital I leave if that smell …
Where do I start, my dad was life flighted from portales to Roswell Monday night around 1. My dad was in the hospital almost 16 hrs before the cardiologist even stopped by to see him. The staff was mediocre, they would not share any info on …
They were very nice. My CT scan was quick and painless minus the lovely chalk like vanilla “shake” I had to drink 😂 It was an easy experience. Thank you to the radiation staff!! …
It was a truly enlightening experience.. My only problems stum from my intake being done while I was not clear headed enough to really give that info alone, and that meant a lot of my special care needs weren’t addressed till they were already starting to cause me pain.
Very professional, efficient, excellent care provided by all of the staff, from the registration department to the nurses, techs, especially the physician (Dr. A. Ali). I had a very pleasant experience.
I was seen for an endoscopy and colonoscopy on 1/12/20. All of the staff that were there with me were wonderful. Once the anesthesia was administered I didn’t feel a thing! Dr. Ridout came in after the procedure and clearly explained the findings. I’m very pleased with my experience.
Staff was great, clean and safe environment. I want thank Amber for being such an awsome person in delivery room and after. I felt soo much support. Dr. Mr.McMillan was awsome I’m very thankful I had my daughter there.
Unless you want to hear all the nurses complain about patients aloud while violating HIPAA laws don’t come to this hospital. I know nurses have been through a lot with COVID especially but there’s no excuse for the way they acted to …
Both times I had to go to the hospital I was treated very well. The doctors seemed very knowledgeable and the nurses were great at what they do. I didn’t see anything that I would change. Great hospital to go to in my opinion.
I had a heart diagnostic procedure done and I can’t tell you how impressed and very pleased I am with this hospital. From the staff, to nurses, and Dr. Adajar, they are all excellent. They are the best of the best. This is a 5 star hospital in my estimation.
My mother-in-law had a hip replacement by Dr. Osmani in August. My husband told the nurses she may try to get up without help. She said she used her call light but no one came to check on her. Sure enough she did get up and fell. As a …
Ultimately wasn’t the best experience for labor and delivery. My doctor’s Jane McMillan and Katrina Kelley and one specific Nurse Maria were absolutely AMAZING!! The food was subpar except for the dinner we received the night of delivery and the lunch we had the last day waiting for what seemed 20 years to be discharged.
The Family Care Services Team, OR Team, and New Era team took amazing care of us during visits and our stay to have our baby. I cannot even express how grateful we are to have been in the care of absolute best teams of medical professionals. Thank you!
My nurses and doctors were just fabulous !
I came in with appendicitis and my surgeon met me within minutes of my coming into the hospital from Artesia General. He had me in surgery within an hour of …
Everything went as according to plan. The staff and Dr Ali were all wonderful and I feel I was taken very good care of. I arrived at 6:20 and was home between 9:30 and 10:00. Thank you everyone for making this a much less stressful time for me. God bless you all!
I’m solely basing this review on my experience with the radiology tech. It was one of the worse experiences by far I’ve ever had to deal with in regards to ultrasound. I was patient shamed and told my results not only mine but was compared …
I was in this hospital two weeks ago. Everyone was very nice but they did something very unhealthy. The exam room had no bathroom and I had diarrhea. They wanted a stool sample so they brought in a potty chair. Instead of putting the pot …
I had a Total abdominal hysterectomy and spent 2 nights at ENMMC. The care I received was outstanding. Dr. McMillan is amazing and took the time to answer all of our questions. Everyone that we encountered was caring, professional and made …
Deserves negative stars! Absolutely horrible! Sunrise is a joke! How are you supposed to get better when you’re treated worse than the animals at the humane society! They drug you up so badly that you can’t remember anything. Was told it’s …
There was no orders for my procedure ready. The manager came in and explained the problem and offered to buy me lunch which I expected. I was scheduled for1pm and they got me in at 2:30. The young lady that did my procedure wasn’t very …
Entry to the hospital was not very friendly. When I asked the person at the registration desk, the first one on the right, to find out where I needed to go for my procedure, she rudely said “You registered yesterday so you can go over …
First of all it’s in Roswell. I don’t think anyone needs an excuse to goto Roswell. The doctors and nursing staff were great when my mother had to be airlifted for a health item. Everyone that I met bent over backwards to get me the information that I needed to make good decisions about her health.