Fast, efficient and great customer service. Every action was explained and affirmed with a commendation. I am totally happy with the service I received.
I had to go pick contacts up for my wife today and suzanna was extremely helpful and went above and beyond to assure that I had received the proper contacts to take home to my wife.
The staff here are amazing! Before, during, and after care has been incredible! Friendly, knowledgeable, and accommodating. My family won’t go anywhere else for eye care! Thanks you guys!
Outstanding service. Dr Ramos and staff were extremely thorough. I am extremely happy with everything. the facility was clean. Friendly staff. I highly recomend them.
Overall an awesome place. The nurse and doctor explained ever in detail and made me feel very relaxed. I will definitely return and recommend this great place.
DR. TETEN IS SUCH A BLESSING TO ME AND MY FAMILY! SHE’S AN AMAZING DOCTOR THAT’S ACCURATE, SWEET, KIND AND GOOD HEARTED! EASTERN VIRGINIA EYE ASSOCIATES HAS THE BEST DOCTORS IN HAMPTON ROADS SO THERE’S NO NEED TO LOOK ANY FURTHER! THANK YOU DR. TETEN FOR ALL THAT YOU DO FOR US! XOXO
As a New Yorker, every year I visit this place during Christmas to check my eyes when I visit family in Chesapeake. Friendly staff and professional services, I enjoyed a lot! Very impressed they even has the most advanced equipment, I would love to give their service A++++
This was my first time at EVEA and I was very pleased with the personnel there. Everyone was courteous and made me feel at ease. Dr. Kness was so informative and patient with me. I will be using them again.
COVID-19 procedures were implemented in a flawless manner. I felt very comfortable entering the facility. Once inside, all measures taken exceeded my expectations.
It was well organized during this pandemic. Very professional. In and out quickly and no pressure to purchase one way or the other. All staff were courteous, friendly, and professional. Certainly recommend.
Sustained eye injury quickly worked me for appointment and have continued to receive excellent care. Staff very courteous and professional. Highly recommend!!!
Not impressed. Won’t go back. Dr. Ramos did such a quick and poor exam she never noticed my eye disease that was diagnosed shortly afterward by another doctor. They were overpriced on services and products. A couple of the staff were okay…nothing extraordinary in friendliness. Don’t go there!
Very nice facility with wonderfully helpful and pleasant staff. I am new to getting eye exams as an adult and all of the people there were reassuring and calming.
The facility is modern & clean. Staff was friendly and knowledgeable. Short wait time. They send numerous reminders via text and email so you don’t forget your appointment. Highly recommend!
Awesome experience every time I go. Shout out to Tonya who helped me pick my glasses and was very helpful. Wonderful customer service from front desk to selecting the right glasses. Thank you for a pleasant experience.
Dr Teten was amazing. I have an unusual eye condition, she recommended prism to correct it. Never heard of prism before, but now my eyesight is amazing! Thank you Dr Teten, and staff.
Wonderful experience each and every time that I have been there. First of all, as a busy businessman and father, they are on time. There haven’t been the 30 min. waits that accompany most doctor visits. Secondly, the staff is courteous and professional and remembers me each time I come in. There is no reason to go anywhere else.
I’ve been getting eye care from EVEA for years, even way back when they were at their previous location back in the early 2000’s. They are seriously amazing. Fantastic doctors and incredibly professional staff.
Amazing customer service and Dr. Kness was awesome! I normally have a hard time picking out glasses, but Robin was very helpful with picking out frames for me. All around an excellent place, highly recommend!!!
Very professional and friendly service. Dr Kness was thorough and honest with her exam findings. She was very knowledgeable, and made me feel comfortable in her care. I’ll recommend her to anyone local!!
Very unprofessional at appt desk. Do not recommend. Made an appt via online. Asked if they honored my vision insurance. No answer. Got a confirmation back for my appt and I emailed again regarding my insurance. No answer. Called several …
My mother went in for an eye exam and her experience was less than ideal. She saw Dr. Swass (not sure of spelling), who came in dilated and examined her eyes, showed her a video and gave her a diagnosis of a progressive eye disease. She …
The best in the area and I’ve been to many others in the past 20 years. Excellent staff and doctors. I asked for lesser expensive eyeglasses and was cheerfully accomodated. Price was half as much as Wal-Mart and better glasses.
Our daughter will be graduating the Visioneer program next month and it is definitely bittersweet. We have looked forward to our weekly sessions for almost 9 months now. Dr Teten, Miss Anne, and the rest of the amazing staff at …
This practice is amazing! They have a phenomenal glasses selection, including the Gucci frames I purchased! They are always kind, courteous and timely. Highly recommended!
Today was our first time at EVEA and we had a great experience. My son has autism so he’s often hard to examine. Dr. Teten and the techs were all really patient with him and so kind. Dr. Teten even went letter by letter instead of giving …
Staff was kind, considerate, and patient. Testing equipment is current and provides a thorough exam. The optomap technology is phenomenal. Dr. Kness was attentive, informative, and explained everything I needed to understand.
EVEA has always provided wonderful care for my family. They take patient care to the next level. The entire staff is courteous and makes us feel important. Thank you for taking such great care of our eyes!
Took my four year old son here for his first ever eye exam. He can be a handful at times and not always follow directions. I was extremely pleased with the staff and how patient they were with him.
I had an issue and needed to be seen immediately. The office staff worked me in. Dr. Diaz has been very thorough and knowledgeable with my concerns and issues and talks to me like I’m one of his own. I leave feeling informed and confident in my treatment and options! The only downside is calling and leaving messages that go unreturned.
Misdiagnosised my child!!!!! and tried to sell me on VT…!!!!… thankfully I got a second opinion with a ophthalmologist and was told she does not have the diagnosis and does not need VT. They got her prescription completely wrong which …
When I went in for my yearly exam I made it very clear that I only had 1 pair of daily wear contacts left. I was given 7 sample pairs and was told to wear them for a few days, someone would call me confirm and finalize my prescription. It …
Upon entering the building I greeted by my name in which really made really comfortable. The staff was truly friendly I mean everyone that I came in contact with. While I was sitting waiting to be called to the back they treated everyone as the treated me and that was my first there! EXCELLENT SERVICE!
The staff is an amazing group and the optometrist that my boys and I saw were very helpful and professional. They can schedule immediate appointments and get you in at your visit quickly. Unfortunately I couldn’t afford the frames I had …
Dr. Teten is a horrible doctor and representative of your practice. I came in today and had a note to excuse myself from wearing a mask. And Violating her Hippocratic oath by turning me away from care. I understand it’s your policy to have …
I would not go anywhere else for eye care. The staff is friendly, courteous and knowledgeable. I was impressed that I was greeted by name on a date that I just popped in to look at new sunglasses. Dr. Swatts and Dr. Ramos are fabulous. …
I love this office!!! I had no wait time, the ladies at the front desk were polite and quick to get me signed in. The techs that did my exam were friendly and you could tell they knew their stuff. The equipment this office uses is some …
I have been going to this eye care facility since 2013. I have always had a great experience. Everyone is pleasant and knowledgeable in their skill. They have state-of-the-arts equipment. In addition, they are very informative. Try them and you will see!
The reception staff was exceptionally great the day of my wife’s appointment. To observe them process a steady stream of entering and departing clients was so refreshing as their enthusiasm was infectious! Really appreciate the …
I saw Dr. Diaz and he was totally awesome! However I’m 17 and staff didn’t tell me that I could’nt be seen without a parent present. Both of my parents were busy so eventually they allowed my mom to email them saying that I could be seen. …
I had terrible experiences with no calls and a contact order delays. However the new office manager Amanda did a great job going above and beyond to make things right. I appreciated her listening to the multiple issues I have had and the …
They might have a nice selection of glasses but their customer service makes me never want to go back. They only ever have one person working the floor; causing a long wait. You could be there for 15 minutes or 2 hours. …
Over the years, I have been to a number of optometrists around Hampton Roads searching for a practice where I feel I’m getting first-class, comprehensive eye care in a relaxed but professional setting. My experience at EVEA exceeded all of …
The staff were all extremely friendly and it was quick and easy to schedule appointments. I went in to go from glasses to contacts and they were really accommodating about adjusting the prescription and type of contacts. They were also very helpful in giving information with being new to contacts.
I recently had an eye injury that required immediate care. I was a new patient so I did not expect to get in quickly and thought I would be doomed to the ER. Not here, I was able to get in on the same day, Saturday, which absolutely amazed …
Do NOT COME HERE. Your valuable time WILL be waisted. After waiting to be seen to pick out my glasses, gone over the prices and paid they failed to mention your glasses will be a three weeks delay. Its been over three weeks and I have yet …
This place was recommended to me by a coworker and let me just say it was amazing! They send you the paperwork beforehand so you don’t have to fill any out in office. Also they are very polite and make you feel welcomed! I arrived 20 …
I’ve been seeing Dr. Ramos for well over 10 years now, when she was located at an older building. I’ve also had the pleasure of meeting her husband, Dr. Swatts, and a few other doctors. I cannot express how amazing everyone is who works …
Love the doctors and staff. I’d only request a better glasses selection for children. I always go to them for the actual eye appointments for my daughter, but get glasses from another store. (ex. Pearl Vision)
Front desk staff was very polite. They are unaware of what their protocol is. I had 2 sons being seen at the same time. But protocol supposedly is to have the parent in the room? How? I’m one person. I was accused of being mean, office …
My sons have always received their eye exams from this provider. I also pay out of pocket for their glasses and exams. This time We have had to have my son’s glasses sent back 3 times. The first time they couldn’t approve it because there …
I was very impressed with the service at EVEA when I recently had computer glasses made. I live out of state which complicated things a bit, but the optical staff made every step easy for me and went above and beyond to help me. I wound up …
This was my first time having an Ophthalmologist appointment and the Staff was very friendly, patient and helpful. I couldn’t have asked for better service and highly recommend their practice for your vision needs. Thank you Eastern Virginia Eye Associates!
A fantastic group of professionals who go above and beyond for their patients. They continue to be at the developing edge of new therapies and provide the best care possible. I would not hesitate to recommend them to anyone needing quality eye care.
I had an eye check-up at Eastern Virginia Eye Associates yesterday. I LOVE it there! They are very pleasant and thorough and their equipments are advanced. I’m happy with the fees as well. In fact, it’s cost competitive. Considering the …
I would give zero for this provider if it is lowest. Do NOT COME HERE. Your valuable time WILL be waisted. After read the reviews here, I was deceived to give this provider a try for my family. The provider does not provide PD measures upon …
Great service and attention! They are really on it with regard to COVID safety precautions, and the eye exam was comprehensive, thorough, and expedient. Great help from the medical professionals, eyeglass fitter, and associates. Everyone …
I took my son who is 12 for his first eye exam, as his distance vision had become a problem over the last few months. Everyone here was awesome with him. Glasses were a tad expensive, but like everything else in life, you get what you pay for.
What an amazing experience?!? The entire process was painless. I scheduled my appointment online and completed the necessary paperwork electronically prior to my appointment. When I arrived, I called them as instructed to let them know. …
Appointments are available to fit most schedules. There was not a waiting time on the day of appointment. I was seen a few minutes ahead of schedule
The property is very clean. This is great in our current covid situation. …
Dr.Teten was super sweet and was able to answer my questions regarding the health of my eyes with ease which is the main reason why I have to give 3 stars. The Optical Technicians I worked with were good as well. However, some of the front …
Just moved to VA from PA needed my eyes checked. I am so happy with the entire process from start to finish-and I ordered new glasses after wearing contacts for years. The staff was friendly and made me comfortable. I recommend highly.
Dr. Gratkowski and her optometry technicians were helpful, understanding and addressed all of our vision concerns. We had so many questions and she was very patient with us. …
I have the utmost respect for the physicians, the assistants, and the professionals whom welcome and assist in the insurance and appointments. I would refer and assure anyone who is looking for appointments,, to look no further. This is the …
I have been coming to Eastern Virginia Eye Associates for well over 10 years now and have always been very pleased with the top notch office staff and doctors. The office is always very pleasant to visit and feel welcomed by the entire …
Great experience for an eye exam for my daughter today. I have been here before for my son’s glasses and they have always provided great customer service. It was wonderful to have such a positive experience on the medical side as well!
My family and I have been patients for several years and could not be more satisfied. The doctors, nurses, optics department and entire staff have always been accommodating and make our visits pleasant and stress-free. If you are looking …
In spite of a delay due to an emergency with another patient, I can honestly say this was the best eye exam I have ever had. Friendly staff and super thorough exam by Dr. Tenet. She explained things in an easily understood manner and took her time through the entire exam. Excellent doctor. Excellent experience.
So impressed with every experience I have had with Eastern Virginia Eye Associates. Everyone was very pleasant and professional. They are thorough, knowledgeable and detailed with explaining information about your visit and I completely trust their skills in eye care.
I took my kids to get an eye exam and I am so pleased with our visit at Eastern Virginia Eye Associates. They provided an excellent service. They are all wonderful and friendly.
I have been a patient with this group for over six years and just had an appointment this morning. The staff was professional and friendly. They had an efficient system for getting my mother and I in the door and taken care of. We thought …
Great service and very willing to answer any questions you may have. Eye exam is extensive and not rushed with any findings explained in a manner that allows patients to make informed decisions about next steps. Eye treatments options are …
Everyone was super friendly and helpful! I hadn’t been to the eye doctor in a while and they listened to all of my concerns and questions and I never once felt rushed. I was able to get contacts and glasses and I was never pressured into …
Love the location of this office, and the physician was great, but for my first appointment I was a little disappointed. The staff made me feel very rushed (mainly front desk) I understand I was one of the last patient of the day, but …
The greeting of the staff made you feel very welcome. We were new patients and that was very important to me. Also my daughter went for eye examination and she expressed the friendliness of the technician in preparation and completion of …
It was my first visit and everyone was extremely helpful and friendly. They took the time to listen to me and answered all of my questions. The eye doctor and the staff are top notch.
My daughter’s first visit was 6/23/2021. Everyone was professional, courteous and patient. Definitely a place that is perfect for kids. Very thorough for an initial visit and knowledgeable. No wait time. Answered all of my questions …
I can’t say enough how wonderful everyone was. From the reception to the optical shop. Everyone was extremely helpful and kind to my 7 year old daughter who was actually the patient. Dr. Gratkowski and her scribe/technician Danielle were …
I was very impressed and pleased with my visit. Everyone was so nice and professional. We did not have to sit in the waiting room for any period of time waiting to be called back. The doctor was extremely thorough and answered all …
My daughter had the best experience at this office. Dr. Kness was knowledgeable, thorough, and very funny. She gave my daughter an excellent exam and expertly fit her for contacts. I cannot recommend this practice enough!
I have been a patient with them since 2008 and they have worked wonders. Dr. Kness is absolutely relentless when it comes to my eye health. Dr. Ramos has made my life better with her dry eye spa and procedures. I would recommend them to anyone who asks.
If I could leave a 0 I would.
Their staff doesn’t converse with me. They just sit quietly. When I try to make polite conversation they don’t respond. They move as fast as they can between …
Great for eye exams. Staff was professional and friendly. I didnt feel like they were rushing through just to get to the next one.
Prices for glasses were very high even with my insurance.
I was the last appointment of the day. I decided to which two contacts after wearing glasses for years. The staff was very kind and explained everything in a way I could understand. Also when I was having differently getting my new contacts in. The medical assistant was patient and gave me different way to get them in.
Came in for an eye issue with a style. Everyone there was extremely friendly and right on time. So important because I had a baby and 4 year old with me. Great treatment and great people. Highly recommend
I have never enjoyed an eye appointment so much! Genesis did a FANTASTIC job and was both friendly and professional. Dr. Gratkowski was also awesome. They both communicated medical concepts to me in ways I could understand as someone outside the profession. I’ll definitely recommend Eastern Virginia Eye Associates to my friends!
Nice courteous professional people
Great place, great service!
amazing team and professional staff!
Professional, friendly staff, good selection.
I was very please with the staff and i was seen in a timely manner.
Does not accept military vision insurance. Would give 0 stars if I could.
They were quick. Professional and patient friendly.
Courteous, knowledgeable, comprehensive, and no pressure. Definitely 5 stars.
Super clean and friendly environment. I do miss the snacks that were in the waiting area though
Very professional and friendly. Did a great job at explaining the process, during the process.
Polite, helpful front desk and great experience with all the eye professionals!
Extremely efficient but very friendly.
Doctor was very informative and friendly.
Stuffs and doctors are always friendly. It feels good to walk into this place.
First time checking out this eye place and I was really impressed. Highly recommend
They made me feel welcome like family and I will recommend everyone I know to them!
Great exam and I had encountered some issues which they have made exceptional efforts to resolve.
Everyone at this practice is fantastic. They always take good care of their patients.
Very professional and well organised. Only issue I have ever had with them is poor communication on billing.
Excellent Doctors and super nice staff. Very thorough and really care about their patients.
Excellent staff. Compassionate
Coating on glasses failed and would not stand behind product as they were just over 1 year old. I will go to a place with better customer service.
Fast, efficient and great customer service. Every action was explained and affirmed with a commendation. I am totally happy with the service I received.
Been going there for years great optometrists great staff
Best experience ive had for a eye exam. Everyone is so friendly. Will be back for sure.
Very friendly, respectful of your time, and thorough. All questions were answered. Great experience and would definitely recommend.
My experience was wonderful I called also the team give me a same day appointment which I appreciate Thank you Easten Virginia Eye Associates 😊😃 …
They are truly professional and treat you wonderful. From the moment you walk through the door till the end. I highly recommend Evea to everyone.
A well organized and first rate organization. I have been a client for over five years and I could not be happier. Highly recommended.
Great facility and friendly staff. My whole family is seen here and really enjoy the care we receive.
I had to go pick contacts up for my wife today and suzanna was extremely helpful and went above and beyond to assure that I had received the proper contacts to take home to my wife.
Conveniently located! Friendly Staff! Awesome optical department and Dr. Kness is the best!
Very extensive eye examination. Very courteous staff. Pleased with Doctor and assistant. Will recommend to everyone I know.
Staff is very friendly & professional. They made my kids feel very comfortable. I will definitely be back!!!
My son has been going to EVEA for years and he’s always had a great experience. The staff is very friendly and Dr Ramos is the best.
Love this office from the front desk and every employee . It is a warm friendly atmosphere with knowledgeable eye doctors . Everyone is helpful .
The doctors here are caring and thorough! The sales team is patient and well educated on the different brands and lens options. I highly recommend!
Excellent experience. All staff were courteous and friendly. Wait time was minimal and all procedures were explained clearly.
The staff here are amazing! Before, during, and after care has been incredible! Friendly, knowledgeable, and accommodating. My family won’t go anywhere else for eye care! Thanks you guys!
I have been a patient there for many years. Suzanne at the front desk is amazing and so is Amanda. They go above and beyond for their patients.
Outstanding service. Dr Ramos and staff were extremely thorough. I am extremely happy with everything. the facility was clean. Friendly staff. I highly recomend them.
Overall an awesome place. The nurse and doctor explained ever in detail and made me feel very relaxed. I will definitely return and recommend this great place.
DR. TETEN IS SUCH A BLESSING TO ME AND MY FAMILY! SHE’S AN AMAZING DOCTOR THAT’S ACCURATE, SWEET, KIND AND GOOD HEARTED! EASTERN VIRGINIA EYE ASSOCIATES HAS THE BEST DOCTORS IN HAMPTON ROADS SO THERE’S NO NEED TO LOOK ANY FURTHER! THANK YOU DR. TETEN FOR ALL THAT YOU DO FOR US! XOXO
Friendly staff, Dr Kness was awesome. Was recommended to the office by a coworker and now my daughter and I go there. Highly recommend them.
The staff was helpful, patient and really knowledgeable. My doctor (Dr. Courtney Kness) was excellent and made me feel relaxed and at ease!
Everyone there was welcoming. Was able to get a next day appointment, received a thorough eye exam, and they have a nice selection of frames
As a New Yorker, every year I visit this place during Christmas to check my eyes when I visit family in Chesapeake. Friendly staff and professional services, I enjoyed a lot! Very impressed they even has the most advanced equipment, I would love to give their service A++++
This was my first time at EVEA and I was very pleased with the personnel there. Everyone was courteous and made me feel at ease. Dr. Kness was so informative and patient with me. I will be using them again.
COVID-19 procedures were implemented in a flawless manner. I felt very comfortable entering the facility. Once inside, all measures taken exceeded my expectations.
Very friendly and knowledgeable staff. Very thorough eye exam. Everyone there was wonderful! Will definitely go back!
It was well organized during this pandemic. Very professional. In and out quickly and no pressure to purchase one way or the other. All staff were courteous, friendly, and professional. Certainly recommend.
Sustained eye injury quickly worked me for appointment and have continued to receive excellent care. Staff very courteous and professional. Highly recommend!!!
Not impressed. Won’t go back. Dr. Ramos did such a quick and poor exam she never noticed my eye disease that was diagnosed shortly afterward by another doctor. They were overpriced on services and products. A couple of the staff were okay…nothing extraordinary in friendliness. Don’t go there!
Very nice facility with wonderfully helpful and pleasant staff. I am new to getting eye exams as an adult and all of the people there were reassuring and calming.
The facility is modern & clean. Staff was friendly and knowledgeable. Short wait time. They send numerous reminders via text and email so you don’t forget your appointment. Highly recommend!
Awesome experience every time I go. Shout out to Tonya who helped me pick my glasses and was very helpful. Wonderful customer service from front desk to selecting the right glasses. Thank you for a pleasant experience.
Dr Teten was amazing. I have an unusual eye condition, she recommended prism to correct it. Never heard of prism before, but now my eyesight is amazing! Thank you Dr Teten, and staff.
Wonderful experience each and every time that I have been there. First of all, as a busy businessman and father, they are on time. There haven’t been the 30 min. waits that accompany most doctor visits. Secondly, the staff is courteous and professional and remembers me each time I come in. There is no reason to go anywhere else.
I’ve been getting eye care from EVEA for years, even way back when they were at their previous location back in the early 2000’s. They are seriously amazing. Fantastic doctors and incredibly professional staff.
Super nice my 6 year old did great with them.
Amazing customer service and Dr. Kness was awesome! I normally have a hard time picking out glasses, but Robin was very helpful with picking out frames for me. All around an excellent place, highly recommend!!!
Very professional and friendly service. Dr Kness was thorough and honest with her exam findings. She was very knowledgeable, and made me feel comfortable in her care. I’ll recommend her to anyone local!!
Very unprofessional at appt desk. Do not recommend. Made an appt via online. Asked if they honored my vision insurance. No answer. Got a confirmation back for my appt and I emailed again regarding my insurance. No answer. Called several …
My mother went in for an eye exam and her experience was less than ideal. She saw Dr. Swass (not sure of spelling), who came in dilated and examined her eyes, showed her a video and gave her a diagnosis of a progressive eye disease. She …
Always attentive to each family members needs from scheduling/front desk to the doctors to the optical/eyeglass dept! Thanks for being there!
The best in the area and I’ve been to many others in the past 20 years. Excellent staff and doctors. I asked for lesser expensive eyeglasses and was cheerfully accomodated. Price was half as much as Wal-Mart and better glasses.
Our daughter will be graduating the Visioneer program next month and it is definitely bittersweet. We have looked forward to our weekly sessions for almost 9 months now. Dr Teten, Miss Anne, and the rest of the amazing staff at …
Going to a doctor of any sort can be daunting; this is why I am thankful for the team at Eastern Virginia Eye Associates and my doctor, Dr. Swatts. …
This practice is amazing! They have a phenomenal glasses selection, including the Gucci frames I purchased! They are always kind, courteous and timely. Highly recommended!
Today was our first time at EVEA and we had a great experience. My son has autism so he’s often hard to examine. Dr. Teten and the techs were all really patient with him and so kind. Dr. Teten even went letter by letter instead of giving …
Staff was kind, considerate, and patient. Testing equipment is current and provides a thorough exam. The optomap technology is phenomenal. Dr. Kness was attentive, informative, and explained everything I needed to understand.
EVEA has always provided wonderful care for my family. They take patient care to the next level. The entire staff is courteous and makes us feel important. Thank you for taking such great care of our eyes!
Took my four year old son here for his first ever eye exam. He can be a handful at times and not always follow directions. I was extremely pleased with the staff and how patient they were with him.
I had an issue and needed to be seen immediately. The office staff worked me in. Dr. Diaz has been very thorough and knowledgeable with my concerns and issues and talks to me like I’m one of his own. I leave feeling informed and confident in my treatment and options! The only downside is calling and leaving messages that go unreturned.
Misdiagnosised my child!!!!! and tried to sell me on VT…!!!!… thankfully I got a second opinion with a ophthalmologist and was told she does not have the diagnosis and does not need VT. They got her prescription completely wrong which …
Dr. Swatts is professional, very knowledgeable and kind. The office has state of the art equipment.
Dr. Swatts explains processes very well.
When I went in for my yearly exam I made it very clear that I only had 1 pair of daily wear contacts left. I was given 7 sample pairs and was told to wear them for a few days, someone would call me confirm and finalize my prescription. It …
Upon entering the building I greeted by my name in which really made really comfortable. The staff was truly friendly I mean everyone that I came in contact with. While I was sitting waiting to be called to the back they treated everyone as the treated me and that was my first there! EXCELLENT SERVICE!
The staff is an amazing group and the optometrist that my boys and I saw were very helpful and professional. They can schedule immediate appointments and get you in at your visit quickly. Unfortunately I couldn’t afford the frames I had …
Dr. Teten is a horrible doctor and representative of your practice. I came in today and had a note to excuse myself from wearing a mask. And Violating her Hippocratic oath by turning me away from care. I understand it’s your policy to have …
I would not go anywhere else for eye care. The staff is friendly, courteous and knowledgeable. I was impressed that I was greeted by name on a date that I just popped in to look at new sunglasses. Dr. Swatts and Dr. Ramos are fabulous. …
Amazing service! They helped my 7 year old and 18 year old with eye treatment. Professional and clean office. Highly recommend.
I love this office!!! I had no wait time, the ladies at the front desk were polite and quick to get me signed in. The techs that did my exam were friendly and you could tell they knew their stuff. The equipment this office uses is some …
I have been going to this eye care facility since 2013. I have always had a great experience. Everyone is pleasant and knowledgeable in their skill. They have state-of-the-arts equipment. In addition, they are very informative. Try them and you will see!
The reception staff was exceptionally great the day of my wife’s appointment. To observe them process a steady stream of entering and departing clients was so refreshing as their enthusiasm was infectious! Really appreciate the …
I saw Dr. Diaz and he was totally awesome! However I’m 17 and staff didn’t tell me that I could’nt be seen without a parent present. Both of my parents were busy so eventually they allowed my mom to email them saying that I could be seen. …
I had terrible experiences with no calls and a contact order delays. However the new office manager Amanda did a great job going above and beyond to make things right. I appreciated her listening to the multiple issues I have had and the …
They might have a nice selection of glasses but their customer service makes me never want to go back. They only ever have one person working the floor; causing a long wait. You could be there for 15 minutes or 2 hours. …
Over the years, I have been to a number of optometrists around Hampton Roads searching for a practice where I feel I’m getting first-class, comprehensive eye care in a relaxed but professional setting. My experience at EVEA exceeded all of …
The staff were all extremely friendly and it was quick and easy to schedule appointments. I went in to go from glasses to contacts and they were really accommodating about adjusting the prescription and type of contacts. They were also very helpful in giving information with being new to contacts.
I recently had an eye injury that required immediate care. I was a new patient so I did not expect to get in quickly and thought I would be doomed to the ER. Not here, I was able to get in on the same day, Saturday, which absolutely amazed …
Do NOT COME HERE. Your valuable time WILL be waisted. After waiting to be seen to pick out my glasses, gone over the prices and paid they failed to mention your glasses will be a three weeks delay. Its been over three weeks and I have yet …
This place was recommended to me by a coworker and let me just say it was amazing! They send you the paperwork beforehand so you don’t have to fill any out in office. Also they are very polite and make you feel welcomed! I arrived 20 …
I’ve been seeing Dr. Ramos for well over 10 years now, when she was located at an older building. I’ve also had the pleasure of meeting her husband, Dr. Swatts, and a few other doctors. I cannot express how amazing everyone is who works …
Love the doctors and staff. I’d only request a better glasses selection for children. I always go to them for the actual eye appointments for my daughter, but get glasses from another store. (ex. Pearl Vision)
Front desk staff was very polite. They are unaware of what their protocol is. I had 2 sons being seen at the same time. But protocol supposedly is to have the parent in the room? How? I’m one person. I was accused of being mean, office …
My sons have always received their eye exams from this provider. I also pay out of pocket for their glasses and exams. This time We have had to have my son’s glasses sent back 3 times. The first time they couldn’t approve it because there …
I was very impressed with the service at EVEA when I recently had computer glasses made. I live out of state which complicated things a bit, but the optical staff made every step easy for me and went above and beyond to help me. I wound up …
This was my first time having an Ophthalmologist appointment and the Staff was very friendly, patient and helpful. I couldn’t have asked for better service and highly recommend their practice for your vision needs. Thank you Eastern Virginia Eye Associates!
A fantastic group of professionals who go above and beyond for their patients. They continue to be at the developing edge of new therapies and provide the best care possible. I would not hesitate to recommend them to anyone needing quality eye care.
I had an eye check-up at Eastern Virginia Eye Associates yesterday. I LOVE it there! They are very pleasant and thorough and their equipments are advanced. I’m happy with the fees as well. In fact, it’s cost competitive. Considering the …
I would give zero for this provider if it is lowest. Do NOT COME HERE. Your valuable time WILL be waisted. After read the reviews here, I was deceived to give this provider a try for my family. The provider does not provide PD measures upon …
Great service and attention! They are really on it with regard to COVID safety precautions, and the eye exam was comprehensive, thorough, and expedient. Great help from the medical professionals, eyeglass fitter, and associates. Everyone …
I took my son who is 12 for his first eye exam, as his distance vision had become a problem over the last few months. Everyone here was awesome with him. Glasses were a tad expensive, but like everything else in life, you get what you pay for.
What an amazing experience?!? The entire process was painless. I scheduled my appointment online and completed the necessary paperwork electronically prior to my appointment. When I arrived, I called them as instructed to let them know. …
Appointments are available to fit most schedules. There was not a waiting time on the day of appointment. I was seen a few minutes ahead of schedule
The property is very clean. This is great in our current covid situation. …
Dr.Teten was super sweet and was able to answer my questions regarding the health of my eyes with ease which is the main reason why I have to give 3 stars. The Optical Technicians I worked with were good as well. However, some of the front …
Just moved to VA from PA needed my eyes checked. I am so happy with the entire process from start to finish-and I ordered new glasses after wearing contacts for years. The staff was friendly and made me comfortable. I recommend highly.
Dr. Gratkowski and her optometry technicians were helpful, understanding and addressed all of our vision concerns. We had so many questions and she was very patient with us. …
I have the utmost respect for the physicians, the assistants, and the professionals whom welcome and assist in the insurance and appointments. I would refer and assure anyone who is looking for appointments,, to look no further. This is the …
I have been coming to Eastern Virginia Eye Associates for well over 10 years now and have always been very pleased with the top notch office staff and doctors. The office is always very pleasant to visit and feel welcomed by the entire …
Great experience for an eye exam for my daughter today. I have been here before for my son’s glasses and they have always provided great customer service. It was wonderful to have such a positive experience on the medical side as well!
My family and I have been patients for several years and could not be more satisfied. The doctors, nurses, optics department and entire staff have always been accommodating and make our visits pleasant and stress-free. If you are looking …
In spite of a delay due to an emergency with another patient, I can honestly say this was the best eye exam I have ever had. Friendly staff and super thorough exam by Dr. Tenet. She explained things in an easily understood manner and took her time through the entire exam. Excellent doctor. Excellent experience.
So impressed with every experience I have had with Eastern Virginia Eye Associates. Everyone was very pleasant and professional. They are thorough, knowledgeable and detailed with explaining information about your visit and I completely trust their skills in eye care.
I took my kids to get an eye exam and I am so pleased with our visit at Eastern Virginia Eye Associates. They provided an excellent service. They are all wonderful and friendly.
I have been a patient with this group for over six years and just had an appointment this morning. The staff was professional and friendly. They had an efficient system for getting my mother and I in the door and taken care of. We thought …
Great service and very willing to answer any questions you may have. Eye exam is extensive and not rushed with any findings explained in a manner that allows patients to make informed decisions about next steps. Eye treatments options are …
Everyone was super friendly and helpful! I hadn’t been to the eye doctor in a while and they listened to all of my concerns and questions and I never once felt rushed. I was able to get contacts and glasses and I was never pressured into …
Love the location of this office, and the physician was great, but for my first appointment I was a little disappointed. The staff made me feel very rushed (mainly front desk) I understand I was one of the last patient of the day, but …
The greeting of the staff made you feel very welcome. We were new patients and that was very important to me. Also my daughter went for eye examination and she expressed the friendliness of the technician in preparation and completion of …
It was my first visit and everyone was extremely helpful and friendly. They took the time to listen to me and answered all of my questions. The eye doctor and the staff are top notch.
My daughter’s first visit was 6/23/2021. Everyone was professional, courteous and patient. Definitely a place that is perfect for kids. Very thorough for an initial visit and knowledgeable. No wait time. Answered all of my questions …
I can’t say enough how wonderful everyone was. From the reception to the optical shop. Everyone was extremely helpful and kind to my 7 year old daughter who was actually the patient. Dr. Gratkowski and her scribe/technician Danielle were …
I was very impressed and pleased with my visit. Everyone was so nice and professional. We did not have to sit in the waiting room for any period of time waiting to be called back. The doctor was extremely thorough and answered all …
Really liked the place. Staff were professional and not afraid to joke with me. Doctor let me ask as many questions as I wanted. Great experience.
My daughter had the best experience at this office. Dr. Kness was knowledgeable, thorough, and very funny. She gave my daughter an excellent exam and expertly fit her for contacts. I cannot recommend this practice enough!
I have been a patient with them since 2008 and they have worked wonders. Dr. Kness is absolutely relentless when it comes to my eye health. Dr. Ramos has made my life better with her dry eye spa and procedures. I would recommend them to anyone who asks.
If I could leave a 0 I would.
Their staff doesn’t converse with me. They just sit quietly. When I try to make polite conversation they don’t respond. They move as fast as they can between …
Great for eye exams. Staff was professional and friendly. I didnt feel like they were rushing through just to get to the next one.
Prices for glasses were very high even with my insurance.
I was the last appointment of the day. I decided to which two contacts after wearing glasses for years. The staff was very kind and explained everything in a way I could understand. Also when I was having differently getting my new contacts in. The medical assistant was patient and gave me different way to get them in.
Came in for an eye issue with a style. Everyone there was extremely friendly and right on time. So important because I had a baby and 4 year old with me. Great treatment and great people. Highly recommend
I have never enjoyed an eye appointment so much! Genesis did a FANTASTIC job and was both friendly and professional. Dr. Gratkowski was also awesome. They both communicated medical concepts to me in ways I could understand as someone outside the profession. I’ll definitely recommend Eastern Virginia Eye Associates to my friends!